ICICI Bank Complaints & Reviews

On monday 25th november 2019 at 2.56pm, i got a notification that my debit card has been charged with 1899/-. I had not used my debit card, nor had i given my debit card details to anyone. I checked my account and the message of deduction was towards “iin/i-debit/si oneast”. I checked online and this is icici’s one assist program.

I have not subscribed to this program and have not given my consent to apply this program and deduct my amount.
Icici has fraudulently charged my debit card with 1899/- for a service i have not subscribed to. How can they charge my debit card without my permission??
Very unprofessional and lousy attitude from icici.

I want an immediate refund of my money!

Ref: icici make my trip credit card no. [protected]
Icici amazon pay credit card no. [protected]

My due for the credit card no. [protected] for 8th november 2019 is rs. 19, 671. During november i have changed the credit card to icici amazon pay credit card no. [protected]. Ana i have already paid the due amount of rs.19671/- thru neft on 07.11.19 against my new icici amazon pay credit card no. [protected].
Please adjust the payment of rs.19671/- against my credit card no. [protected] to the dues of the credit card no. [protected].
I had paid the due amount of rs.19671/ before due date (I. E. 07.11.19). But unfortunately paid the amount against my new credit card ending 1008. I instruct the authority to transfer the amount to the card ending 6001. So please waive me from any extra charges like late fee, interest etc.

Myself raheel khan,
I have using icici bank account as my salary account, i did'nt opened any demat account in this bank and after an year o[censored]sing this bank i have been charged with rs 725.96 as a in[protected] dp chgs till sep - 19 on 22nd november 2019, i have not opened any demat account with this bank still it deducted this amount as dp charges, prior to this an amount of 100 rs has also been deducted on 25th october 2019 without any notification.
I want a refund of these amounts. It is absolute fraud.

Icici bank kindly reply...

I had mistakenly transferred money from my account to unknown person acc (Wanted to transfer it to my friends account but mistakenly transferred to unknown person). On the same day i called icici cc (Customer care) and they asked me to go to my home branch and complain about it. On the next day i have submitted application in home brach with all details. The manager replied to me that he will send this request to the bank where the unknown person holds the account. On further query my bank says that there is no response from icici bank. It has been almost been three month but i have not received my money. Kindly help me.

My acc no: [protected]
My bank ifsc: utib0001901
My bank: axis bank

I was supposed to send it to boobalan a, acc no:[protected] of ifsc code: icic0000915 of icici bank. But typed the last two digits wrong (96 instead of 69).

Wrong acc no:[protected]
Bank: icici bank

Amount transferred: 13, 000/-

Transfer date: 18/06/2019

Totally the issue remains unresolved for 5 months now.

Hi team,

I have blocked my credit card in july 06 2016, could you please close or cancel my credit card account.
When i had checked my cibil the icici credit card is still in active, please close my account and update in cibil.

I have sent a many remainder mails but still no body has responded.
Regards,

Credit card no: 5241 xxxx xxxx 9007

Ranjith

91-[protected]...

Recovery of toll with fastag and in cash both in between journey from udsipur to bhilwara.my car no rj06 cd 3289. time of toll recovery 16.18 minut..please refund me rs 60. and you may querry from the car no and time of toll recovered and can be verified from cctv footage.Why we are being cheated by toll recovery staff
if recoverd by on line it shows on youf computer.

I applied fastag using icici bank web portal on 30th oct 2019. My fastag account no. Is 11445922. Vehicle registration no. Wb24au4873. Registered mobile no. [protected]. The tag was dispatched via blue dart courier to my registered address on 4th nov 2019 via awb [protected]. Blue dart returned the tag to icici mumbai office (Shipper) on 14th nov stated that address un locatable. However, blue dart never called me in my registered mobile number to confirm the direction to reach my address. Same blue dart gave me other deliveries in the same address without having any issues. Since then i kept calling icici customer care toll free number [protected] many times without having any positive outcome. Customer care executive keeps telling you will get your fastag within 2 days, 7 days etc. But till now all such promises are failed. I am unsure about what happened to my fastag and why it is getting delayed.

Dear sir/madam,
I have been paying my home loan for last 4 years with no overdue till last month. This month i had financial difficulties in paying my loan on time delay it for 15 days i told them would pay before end of this month.
But the icici agent used below statements like,

* if you can't make a payment why did you take loan
* transfer your loan to a different bank.
* i will home to your home and make you feel bad by using bad words.

I don't thing this is how a professional bank people should conduct themself.

His mobile number [protected] - name : baskar.

My account has been hacked and rs.50, 000 have been withdrawn cash from some non-icici atm in rs. 10, 000 in multiples of 5 times, i have not done this transaction as i am at home with my card and i dont understand hows that is possible.
I have called the customer care and raised a complaint sr[protected] and i will be filing an fir with the nearest police station and also the name of the are where the cash is withdrwan given to me by mazhar (Customer care agent) is bardhaman which is west bengal. I have never been out of maharashtra uptill now so howz it possible i am withdrawing money from west bengal so as this is a big fraud and i will take it to rbi and cyber crime.
I want help here as amount of rs.50, 000 has been debited and fraud and this is a serious crime as its my own hard money.

Regards,
Vijayanand kamble
[protected]

Txn of inr 129.00 done on acct xx944 on 24-nov-19. Info: vsi*amazon st. Avbl bal:inr 2, 410.00. Call 18002662 for dispute or sms block 944 to [protected]
Sir above transaction not done by me and i didn't made registration into amazon so why that transaction has been made give me the reason and refund my money back. It was not good thing to do like this because without any information how do debit my account and it not fare to do so

I have sold my car, now the owner of that car is someone else, i do not want them to use my fast tag so my fast tag order can be canceled i have sold the car in another state, due to which i will have trouble in buying and carrying the car, please cancel my fast tag order! I have sold the car in another state, due to which i will also have trouble in buying and carrying the car, please cancel my fast tag order and refund my money!

I used my card and unfortunately submitted wrong pin only once however next time when tried with correct pin it said something like due to repeated wrong pin your online transaction has been blocked and contact customer care.

I went to icici branch and informed them but they said to this problem can only be resolved by icici customer service through call.

I talked to the customer service but they informed everything is perfect and asked exact message when i told them the exact message they just hanged the call.

I again tried and next time no one picked.

I am really frustrated with this kind of service.

I got message that the transaction has happen in your account and my ₹400 got debited by vin. Google as i did not do any of transactions so please look into it and revert back my amount. As i have seen online that the same issue has been happening with most o[censored]r account holders so please go into roots of this fraudulents and wipe them out cause they are damaging your services.

Thanks

Two days ago my account showed deduction of rupees 1899 for wpp sr[protected]renewal. But i have never enrolled for such a plan. As a student who stays away from home, this is big amount. So please help me get back my money as soon as possible. Amount deductions without our consent is not reasonable. Please cancel the policy as i don’t need it and i never used it. Please try to clear this request asap....

Hi. I have not been receiving any otp's from the bank for a couple of days now. Sms's informing me about deposits and withdrawals are coming through but not otp's. The support staff keeps telling me that it is somehow a problem with my phone but they are not able to explain why it is just the otp messages which don't arrive on my phone. Also, i got them to change my telephone number and still exactly the same problem. Really sorry state of affairs.

My name is dheeraj sahai, my credit card was lost and it was used to do purchase of rs 131200 on different dates. There was no call from the bank to confirm whether the purchases were done by me or not.
Likewise i do every month, when i checked my card statement near the bill payment date, i was shocked seeing the transactions which were not done by me. Then i checked my mobile banking, there were more unknown transactions which were not billed, i got mad. I got scared, i was not able to think anything that what has happened with me. Next day i decided to pay minimum due to avoid late fee. Then i called the icici customer care to register the complaint with the dispute and requested them to do charge back from the credit account, but they simply denied to help and cooperate. They are just saying that they cannot raise dispute complaint and you have to pay the amount. I am a middle class person, i cannot afford such big amount. My parents are sugar patient and wife is preganant lady, so i cannot share with them also. I am very scared and depressed, i am feelinhg helpless. Please help me in asking the back to do charge back.

Hello sirs, it has been seven year of my relationship with icici bank, now recently got new personal loan of amount of 1300000/- with pre closure of existing two personal loan,. Details attached. I got commitment by bank pl representative & branch manger that prepayment charges of exiting personal loans & loan processing fee will be zero as bank treat you a valued customer. On the behalf of these commitment i have signed all the documents. On 24th october night 437762/- amount credit on my account on behalf of personal loan. I have called to bank representative that amount not credited as per calculation you showed me & prepayment charges of exiting pl & loan processing fee also deducted. He refereed me of closing month pressure & commit me again that deducted amount will be disburse shorty as approval of same is pending with his boss. Now its has been almost one month i regularly visit in concern narnaul (Haryana) branch & getting commitment & excuses of head boss change/file pending in hissar/process by next monday etc. By narnaul (Haryana) branch manager satish wats & pl representative raj mohan. my kind request to you all please look this matter urgently & get this resolved as amount difference is huge.
Account number[protected]
Pl number - lpmhz[protected]

I tried to buy rs 270000 worth of bnp paribas mutual funds from icici internet banking. The money was deducted from my account but it never reached bnp paribas. The amount just disappeared. I raised 2 complaints with icici but both were closed without any explanation. I do not know what to do. My mother worked hard to earn that money and i have lost it. How do i ensure icici returns it.

Dear sir and medam i was worked in icici bank from august 24 2018 to2019july 24. Suddenly discharge simplicitter letter issued, they didnt said to me, its may effect to my career. Please i want releving letter and experiance letter,. Manager nawaz mohammad and regional head arun hr simant mohanty all are involved to discharge from company, they wasnt think about my family and my career. Please i want justice i am not angree to any one. I want justice only. Please take action immidiatly. Thank you.

I have applied hdfc fastag through online and made payment of 500 inr . The reference number of the application is HFR402876. I have uploaded signed copy of the final document and RC and since then there is no update.

There is no way to contact HDFC FASTAG guys as the customer care number given is busy or not being attended.

I have been with HDFC for more than 10 years now (Saving acc, cc, loans, hdfc life) and this is the worst moment with them.
The purpose of applying online is faster processing otherwise would have applied and got it in any toll gates. Please update on the status.