ICICI Bank Complaints & Reviews

Hi All,

I had a loan with ICici bank and recently closed the old one by taking a new loan.

As loan officer said insurance amount of closed loan should be credited back to my account with 15 days. However, it did not happen. I called the customer care team they never resolved the issue after 2 hours on hold even.

I want my insurance asap, otherwise gonna submit case again icici with consumer court.

Regards
Rahul
[protected]

I haven't subscribed to my money service but still, an annual fee 354.00 rupees got deducted from my account for the same service, and any number of calls to the customer care didn't help, and i never got the amount back. Please unsubscribe me from my money service and pay back my money.

Details: bil/[protected]/mm annual fee aug1
9-jul20/1478892

Contact no : +91-[protected]

To,
Rbi head,

Respected sir,

Sub. : unauthorized transaction made from my icici bank salary account.

I am kapil krishna patil staying in akurdi, pune (Maharashtra). I have an salary account in icici bank with account no[protected]. Today morning my account is debited with total 50000 rupees’ amount with some unauthorized transaction. Someone from other location did 5 cash withdrawal of 10000 rs transaction on 29/10/2019. This is an fraud case, someone did clone of my debit card and did cash withdrawal.

These 5 cash withdrawal transaction on rs 10000 each were made against merchant name (Nfs/00079054/cash wdl) on 29/10/2019 in gaya (Bihar)

I did block my icici debit card ([protected]) and also filled the dispute form in icici bank chinchwad branch, pune. A complaint also register in icici bank for this unauthorised transaction. (Complaint no: sr[protected].

I have also register an complaint in local police station and cyber cell pi in pimpri chinchwad office, pune.

I seek your help and request you to kindly investigate this case and refund my money back.

I was took 47000/- from credit card and i forwarded request to bank i want pay credit amount in installment but the request rejected then i reached with customer care and on call the floor supervisor had promised me once i will paid minimum amount then she will convert it. After paid minimum amount she was not reveiving call and also not forward my call to her it means bank has fraud and cheat me because of after a month bank charged me approxe 8000/-rs. And i once again trying to connect with customer care they did not answer me.
After i got lots of issues nad mentally torture then i decided i want to make a big complaint on this branch please i request you take a big action.

I haven't subscribed to my money service but still, an annual fee 354.00 rupees got deducted from my account for the same service, and any number of calls to customer care didn't help, and i never got the amount back. Please unsubscribe me from my money service and pay back my money. I am a long time customer and i certainly did not like this backdoor transaction.

I have booked a ticket on 3rd October from railyatri and it was cancelled and a refund amount of rs. 847 has been initiated from their side but still not credited to my account. They said it is being pending from my bank's end. I have made the payment through icici debit card.
My registered mobile no is: [protected]

Icici bank officials shared my personal and confidential details including bank statements to third party who had planned many times to attack on me and to harm me. Because of this my life and liberty got in danger. I had also asked cctv footage of concern icici bank branch including date and time but they refused to share with me. I had made many complaints to various officials but no one interested to take any kind of necessary action against the bank officials who are responsible for giving my personal and confidential information to harm me.
Still i request to the concern officers for taking necessary action without any bias and corruption.in hope if law and humanity still exists.

Regards

I have done a imps transition of amount 25, 000 rupees in the icic bank account form my bank of india account on 30th october2019.
But i have entered wrong account number.
Kindly revert back the payment urgently.

Imps transition no. :[protected]
Bank of india account no. :- [protected]
Icici bank a/c no. To which amount got credited :[protected]
Correct account number to which amount should credit :[protected]
Ifsc code of icici bank :- icic0000587

I have tried to register complained but unbale to get any response from bank & customer care.

My name is manish gawand and i'm holding a savingsin icici bank for the past 1 years. I just saw today when i checked my account online, that 4 time i have been charged posdec chg of rs. 29.50 each on december 1st november 2019and the description says:
Posdec chg/01-11-19
Dr inr 29.50
See my bank statement there is lots deductions in past 3yrs. I am ignoring but at this bank deducting 9time postdec charges.
So i am requesting please refund my whole postdec charges from last 1 yrs to till date.

On 31st october 2019, i received a notification that i was charged inr 354.00 against my savings account, with the following text as the details: "bil/00183536xxxx/mm annual fee sep19-aug". Upon further investigation on consumer forums, it has come to my attention that without my explicit action or without any form of communication, icici bank has subscribed me to a service called "my money service".

I tried calling the support number mentioned in the transaction and the number was no valid (Auto termination of call). This smells like an unethical practice and i strongly condemn it.

I request the customer service to *refund* my amount asap. Attached is the proof of the transaction. Please respond immediately.

This is regarding my credit card bill.
The initial bill was 35920/- for which the payment was made before the due date. I have proof of payment and all other necessary documents.

However i have been getting calls mentioning the bill has not been settled.
I have talked to multiple individuals and sent email but to no avail.

Now there has been a debit from my account for inr 3730 toward interest on the outstanding. Why are you charging for a bill already paid? Who authorized this transaction?

Can anybody let me know what legal options i can pursue?

Dear sir,
My name is veerendra shankargouda patil, age 52 year, my pan no — affpp7279e, d. O. B, 27/10/1968, while checking the cibil report one of the icici bank credit card showing, i never procured any such credit card neither i used this card, call center people are not giving any details of the card,
In year 2009 i have closed my all credit card of icici bank by paying one time settlement, and some amount is deducted...

Sir,

Iam anand r having an account in icici bank (My account no[protected] there was a deduction of inr 29.5/- without any reason.. It was described in the statement as atmdec chg this happened 3 times within the last 2 months.

From internet i found that this charge was due to atm's not having enough cash in it but how come this charge can be levied to the customer. Whether rbi regulations allowed banks to collect such penalty from customers?
I need a reply.

... Please do resolve it and refund my money back.

Date of incident : 11th october 2019

I also received call from icici bank and they just given information about one assist plan after than they automatically activated this plan and deducted rs-1399/- from my credit card a/c. Without my permission. I don't need this plan actually. Please deactivate this plan and refund my money asap

My a/c number:[xx1005]
One assist relationship no - 8770811

Make sure to deactivate this plan asap.
Philip lukose

I am having my salary accout in icici bank. But few days back 89 rs/- (29.50 rs * 3) were deducted from my salary account and when i looked into my mini statement it was described under "atm dec chg". And when i tried to explore it over internet, i found these charges are applied for when atm of other bank declined to withdraw the money, if it doesn't have enough. So is it ethical to charge customer for this reason. Although i was having enough balance at that time.
Moreever, it is also legal as per rbi rule.
I want a proper justification

Thanks,
Sukhvir singh

Iam transfered through i mobile to my vijaya bank account 26000rupees but i got this message plesase findout this any problem.Dear Customer, IMPS Txn Ref[protected] for Rs.26, 000.00 is timed out at Beneficiary Bank on 31-Oct-2019 21:11:47. Txn status will be updated by Bene Bank in 3 working days.

Someone by name kanul gupta responded to an olx ad i had put up for sale of an item priced at inr 17000.

On pretext of paying me via phonepe / google pay, he sent me a qr code so i can accept and he can transfer the money.in the calls he mentioned that transactions were failing, whereas i got a confirmation from the bank, that, unfortunately, the amount was debited from account 3 times (Total inr 51000). As a scam to get this done, they are very clever in their talks. I have reached out to my bank, but they are unable to help as its an upi transfer. Please can you assist to have these transactions reversed. His phone number was not reachable later today. I have already reached out to the cyber crime team for help.

The handle for this kanul gupta is[protected]@myicici

My wife has an account with icici bank burari delhi. We purchased an old car and financed the same with other bank. For the finance formality, we were supposed to give two blank cheques to the financier and when we checked we were left with one cheque only, we checked the icici website link https://www.icicibank.com/service-charges/common-service-charges.page where it was mentioned that you can get loose cheque leaves issued (5 no.) at rs.25 each leaves, we visited the bank and they refused the same to us, we told them our urgency and they asked us to visit the manager, we requested the same to him and he started inquiring that where we have taken the loan from and what is the interest rate etc, finally he said that due to diwali we have the shortage and you can visit any other branch and request them. It was really very discouraging but we thought lets go by procedure then, we requested the cheque book by net banking on 26th october 2019, and we got the message that your cheque book is sent through courier bookmypacket.com and they gave us the reference number too, when we checked online on 29 oct 2019 we came to know that our cheque book is out for delivery but since then there is no delivery till 31st oct 2019 morning 10.30 am. We visited the bank again and we were again refused for loose cheques due to which delivery of our car was postponed again. When we asked the bank persons to give us the courier company address, bank people said that they are going to send and email to the courier company and once they will reply only then we can say that when you will get the cheque book. It is really harassing the way bank is behaving with us, also they have no control over the courier company and i felt that they themselves our helpless. Poor service by icici bank and pity on their customers. We might charged for the parking by the car selling company, we only had a request for loose cheques but since 26 oct 2019 we have running to get it. Till now at 6.00 pm we have not received the cheque book.

Hello, my name is harsha working in tcs bangalore. My icici prepaid meal card valid from 03/16 upto 02/21. But currently, my card is being shown invalid status. However, each month some amount of money from my salary is getting deposited to this card but i am unable to use the deposited money.

I have tried to access the food card self care portal but since i forgot my user id & password, i am unable to signup. Whenever i try...

Icici bank has charged me 826/- rupees as on account of dp chgs but at the time of demat account opening i was not informed regarding any of these charges and the representative told that there will not be any charges to this demat account. I don't understand why they are cheating the customers and deducting the amount without any notice to the customer. This is completely unacceptable.