ICICI Bank Complaints & Reviews

I just don't want the subscription and please cancel my subscription for my Icici Card ending with 5129.
Hence, cancel the subscription and refund the same into my account. I am waiting for confirmation of delation of this service and also refund the money @1899. It's a humble request for the deletion of these service

Dear Sir,

I have purchased the Maruti Balano in the month of April 2019 from Nexa Showroom Banner (Excell Atuovista Pvt.Ltd) .Than time Dealer has affixed fast tag on my Vehicle vide Vehicle Registration Number MBHEWB22SKC266509 but in this process he mention my mobile no.[protected] instead of [protected] now I can not registered my details because of old mobile no. I already contacted 3 times on your help line no [protected] they promise me it will update within 48 hrs. I am following up this matter last 1 month but still date it is not updated. I am requesting you kindly do the needful.

I think the HDFC Bank is one of best bank & well known for your service .but unfortunately last one month my request is unattended. I am requesting kindly update the same.

With Regards
SUDHENDRA GUMASTE
[protected]

My account number is[protected]. On 28.10.19 rs. 125.08/- was deducted from my account as smab chgs sep19. I think this is the charges for not maintaining minimum account balance in september 2019. But it is clearly mentioned that mab required to be maintained in my savings account is rs 0.00. I have checked it in the tab of monthly average balance details of my internet banking. I want my money back into my account as soon as possible.

I would like to bring it to your notice that, the amount of rs129/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 18th november 2019. Could you please assist me regarding this. Please find the attachment regarding the same. Received a mail that my icici bank account was debited with rs 129 without my permission and any prior intimation. Kindly help me with this.
Vis*amazon stan is mentioned in the transaction but i am not aware of it at all

Dear Sir i had applied online account opening process in ICICI Bank date-
[protected] and application I'd is[protected] and mobile no. Is [protected]
but still it not opened. So
Now i a long duration of time no
follow up by thier company staff.
So now I am not interested open account in ICICI Bank and my debited amount refund immediately.
Thankyou

Dear sir my credit card no-800 last 3 digit i was 4th refound amount but bank not update card joining fee refount but he told credit card change i detail write below
26/08/2019- 499+89.82 credit
3/08/[protected].51
18/08/2019 -3.08
total amount-2352.41 rs
many time complain attach with statement but right now not solve.
if my money due than he take 37-48% +late fine take and unlock price
why i not take money please solve.it

I had applied for amazon credit cars two months back. A person names vijay purane collected my documents and said i will receive my credit card in 7 business days. I asked him after 15 days when i didn't get my card he said verification failed and again he said i ll get my card in 5 days. Its been two months i m following with him. Agent name is vijay purane. He has taken all my personal info and may misuse it. Request your ko d attention

Hi icici,

In my last six years with another private banking i have never faced any issues.
But recently when i changed my salary account to icici, i'm facing lot of issues.
Money is getting deducted without any consent.

Recently on nov 14th 2019, an amount has been deducted a total of 1300 rupees without any consent for ecsrtnchgs for 11 oct 2019.
Request to refund my whole amount.

Last year, two executives of icici bank visited my home and discussed a new policy of premium 2 lakhs p. A
And showed that it's highly profitable to invest in it. Also they proposed to provide a term life insurance of 20 lakhs to father as an extra benifits. So, my father decided to invest in the plan. One year when premium due date started approaching, we decided to check the current status of the premium we invested before delivering another premium. We found that instead of any profit there was a great loss and our investment came to 1.5 lakhs. Also, instead of covering my father, they covered me which was not at all discussed. First they cheated us there. Then we decided to terminate all the relationships with the bank and take our investment back. Now they are saying that my money is now locked in for 5 years and will not be returned back until then. They are not giving me my money. Please take an action as quick as possible. They've thug me for 2 lakhs and still they are calling nearly everyday for next premium. Please, this is my humble request to take actions against such frauds. My such people would've been present with such sufferings. Please help me get my money back.

I have a demat account in icici bank f. When i checked my bank transactions and i found that there is one debit transaction — IN[protected] DP CHGS TILL NOV-1
8 chgs till Nov-19- inr 801.51/-.
When i created the demat account, agent was not told about the dp charges, it was told me that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici.
My icici account number is[[protected], IFSC Code-ICIC0006281].
This is completely unacceptable and please refund my amount.
My phone number is [protected], otherwise i am going to close this account.

The icici fastag is not working for the last three months. I have given multiple requests on this at the call center. No one seems to be bothered about the complaint.

It was not scanning at tolls, but my account showing as active.

Please help me out. There is no contact of them directly.

One time they said server down.

Please help me in resolving my issue.

My email address - [protected]@gmail.com

I have paid all my emis on time instead of my last 3 emis but they carry forward so much extra charge that my july payment that i made in august they have carry forward it till november and i end up paying 21000 and more for a 14000 mobile. I have complaint many time but my request was not accepted anytime and my charges were never reversed. I have provided one of the screenshot in which my request got cancelled.

ICICI bank savings account number[protected]
Name Sathyamurthi

Today i found ICICI bank deducted Rs 1899 from my savings account. Upon asking customer care they said the bank had deducted from my account due to my consent to join for some scheme. Further they said that few days ago somebody would have talked to me about this scheme. i asked her to show any evidence of my consent to join any scheme in any written form . Obviously i am had not consented for any scheme by paying some money.

Let me explain how they manage to take your money under some pretext.

Few days back some one called me and said they are calling from ICICI ( At that stage i even had a doubt whether they are really from ICICI or some fraud, so i wanted to get away as soon as possible) He was speaking at super fast speed talking about some scheme. In between he kept asking me whether it is clear to me. I am so bored and only way i could get away from him is to say " it is clear' At no stage he said that i have to pay Rs 1899, nor i said at any stage that i am willing to join in any scheme,
Then few minutes later some one called me and asked whether i had understood . So i said it is clear. That is all .

after few days i found today that money is deducted, and citing the above incident as my consent.
It is beyond my comprehension where i consented to join any scheme.

The customer care agreed to withdraw my name from scheme and they will intimate me in 6 working days. i wonder what would have happened if i had not seen email or saw it after a few days.

My complaint is
1) ICICI intentionally spoke in such a manner to make the victim to say something .
2 they never said explicitely that rs 1899 is the fee for the scheme.

3 ) Though i had not agreed to join any scheme, i could have agreed also if the scheme is just a benefit, without any payment from me. And same scheme i could have refused to join if the details of payment is made clear.
So the way they treat as my consent is nothing short of cheating the customer. If they are so honest they could have sent an email about the scheme and attach a agreement paper or ask me to transfer the money.

4) how any bank can deduct money from anyone's account without the real consent either through system or through some paper.
I wonder whether it is allowed in the Indian banking law.!

5) If the bank is sure that i made the consent then let them show any of the voice recording of their chat with me.
regards
sathyamurthi

My name is anamika sharma. There is one credit card of icici with number [protected] showing in my cibil report with my ownership as authorized user. I have never taken any credit card from icici and i don't know whose credit card is it which is showing in my account. This card is affecting my cibil score. I request you to investigate the same and delete it from my account. Would appreciate a prompt response from your bank.

They deducted 588.82 rs with a remark, drcard joinfee+gst from my account. I can understand this must be related to the issuance of a new debit card for my new account in their bank. But five days later, they deducted another sum of 177.00 with the remark, dcardfee05.
Please provide me with a satisfactory response to why these amounts have been deducted.

Hi i am unable to receive otp from icici bank form last few days... Sometimes otp is coming very late like after half n hour... Facing so much problems because of the otp... Kindly resolve this problem as i have to make some transactions... Because of no otp facing so much problem... My mobile number is correctly registered but not email i want to register my email also so please suggest me how to do that...

Hi

My icici personal account got debited 473/- 103 times in a single day without any intimation.

Even after clearing all my outstanding amount of my loans, it happened. Before clearing outstanding amount, i got a call from icici customer care people that if i clear outstanding amount and bounce charges, they will exclude my ecs amount of my previous months, but i was shocked they deducted 103 times almost 50,...

I made an online transaction for electricity bill payment via amazon on 14th january-2019. Amount was deducted from my account but order wasn't completed. Amount of 3480/- was deducted from my account on 14th january 2019. Upon asking from amazon, they declined to have received any payment from the bank.
Icici bank is just saying the amount is deducted from their end.
I checked multiple times with the amazon, they said they...

Txn of INR 968.65 done on Acct XX773 on 12-Nov-19.Info: VSI*Amazon Pr.Avbl Bal:INR 6, 22, 939.43.Call 18002662 for dispute or SMS BLOCK 773 to [protected] I have been receiving this message for the last 4 months, I have contacted ICICI bank customer care and they said nothing can be done and better close the account. Its bad to appoint these type of call center officials.
Please give me a solution to cancel this transactions or I will be forced to terminate my account including prudential and loans in ICICI BANK

Issues i am facing in using icici bank services :

Firstly, without asking me icici bank has activated amex services and started charging high rates thereon in spite of my request to close the service.

Secondly, again without asking me icici bank has activated sign board facility which i am not aware of and again they have charged me with rs 2000/- and pressurizing me to avail the service.

Thirdly, after all this icici bank have started charging 2.95% msf charges instead of 1.65% and in spite of raising issues since 3 months, mr deepak verma (Nodal officer) and other team members are least bothered and started harassing me with unwanted charges.

These are the behaviours of icici staffs