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ICICI Bank Complaints & Reviews

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Last updated May 1, 2024
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ICICI Bank reviews & complaints page 440

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R
rambvvs
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit card wrongly charged, refund not received.

Icici credit card is charging heavily, i have 2 credit cards in icici bank, but i don't know that they are of different accounts, when called to customer care (Cc) they said you can do the payment in any one of the cards, i have already registered one of my cards, so done the payment. After 15 days i got a new statement stating that you due is pending 564 with a penalty of 632. I was surprised how can the penalty is more than due amount....
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Puppala Venkatesh
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

icici bank fake offers

Address:chennai, 600043

Hi fraud icici, you bookmy show, the worst & fake site ever. Every time from last 2-3 weeks when i was trying to book any show the offer, viz. Buy 1 get 1 ticket is not applying. I am booking tickets from my icici coral credit card. It's a fake offer from icici...!!!

Error message getting like"sorry the offer you are trying to avail does not exist or has expired. (#-4011)" for your reference attached screenshot...
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N
Niamatullah
from Gobardanga, West Bengal
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icici - does not care my concern - I obliged to close my account

Address:New Delhi, Delhi, 110074

I had failed to pay 1k of my ICIC credit card bill due to my exam in Jan- Feb'19 but paid after 10 days. ICICI applied late payment+interest and to INR 1200.could not understood their calculation although the principle paid. Now after 10 months it becomes 4500.
Financially i am in a very bad condition from past 1 year, left job and have no other source of Income.
Although all debit charges are cleared only I am requesting them...
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M
Michael Louis
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraudulent unauthorized transaction

Address:#76, NRI COLONY, VIRGONAGAR POST, #76, 560049

There's been a transaction - debited from my account without any authorization for rs. 2199/- on 11th sep (Today)

This is from inn*i-debit*si cppast /[protected]/925

I have not authorized this transaction nor have i received prior intimation on the same if this is from the bank.

I want this amount refunded immediately.

Regards,
Michael louis...
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J
jadhav h
from Narnaul, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my online payment not refund

Address:sakharwadi, Satara, Maharashtra, 415523

Hi sir,
Member card dispute form
I have card payment in anazon mh, i am online perches one mobile, but any reason i am cancel order. But this order i pay 18350, so i refund of 18350 massage on amazon 7/21/19 to 7/30/19 day ok i will call amazon 10 time he said you charge dispute form fill, so i go my bank, he bank is local bank shri malojiraje sahkari bank. Phaltan he patner icicbank, ifsc code icici00smsbl, micr code:[protected]....
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P
pathik singh
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

charges for what

Address:ARS Durgapura jaipur, Jaipur, Rajasthan, 302050

Dp chgs of 681
My account has been debited for inr 681.81, for dp charges.
Please let me know about these charges.
What are these charges, i need to know in detail.
I would like to connect with authority of icici bank for the more details.
And they can directly call me at [protected]. I will wait for call from bank.
Please resolve the issue immediately....
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N
neeru298
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

atm card grid authentication failed

I tried to transfer some money to other bank account through neft and in the end of the procedure it asked me to enter grid values, which i did correctly but for some stupid reason it was showing me this msg "your grid card authentication has been disabled, call our 24 hour customer care centre and ask to enable grid card authentication". I have entered all the values very carefully and cross-checked it many times yet same error. I am travelling...
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R
RamaKrishna prasad Cherukuri
from Hyderabad, Telangana
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no response

Address:500049

This complaint is to remind that no further response or reply was given to the previous complaint about closure of fast tag account no 11272601 with UID NO 774128. I email on 6th of Sept in response to your query for previous complaint. I am sorry to say I haven't heard anything till now. Please do the needful. Thank you....
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J
jagoabhishekjago
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

auto debit charges not reversed

Address:110077

This is pathetic. Icici is charging 530 rupees or auto debit failure of 250 rupees. I am icici customer and on customer care executive suggestion i have activated auto debit facility. And this month there was no money and i paid the icici payment through different means. Due to sunday and holiday, it credited later to bank and now as charges to auto-debit failure i have been charged 530 rupees which is not being reversed by contacting icici...
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B
Bickey Sharma
from Mumbai, Maharashtra
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dcardfree

Address:Prince anwersa road, 70047

I am the a/c holder of icici bank for the last 6 yrs. Now they have charged ₹ 568.71. Under this category dcardfee8018aug19-jul20+gst
I am not aware what type of charges are these.
They never informed me regarding these charges either by email or by letter.
Who has given right to icici bank to deduct the money without informing us.
Because we kept the money in bank that give right to bank that they can do anything...
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R
Riya19912
from Thane, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

name change is not accepted even by providing marriage certificate

I submitted request for name change on the basis of marriage certificate. But, even after providing marriage certificate, the deputy branch manager of icici bank teen hath naka, thane mumbai branch, did not accepted it, and said to provide original marriage certificate or gazette. I submitted the doc i have. What else i should provide?

My adhar and pan card are already updated with the new name, which also i gave to them as...
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Meghana Mestry
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ecs debit charges

Icici bank has deducted rs.413/- 3 times in a month from my account as ecs debit charges returned. I want this charges returned to my bank account as this was not intimated to me and they have deducted. I want it to be returned to me. Being an old an valuable consumer you charge so much aprrox. 2450/- has been charged by the bank as charges. I being an imdividual who is a pensioner, how can i afford so much.

Regards,
Suryakant...
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G
guptamahesh86
from Kolkata, West Bengal
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credit card charges without notice

Address:4/438-1B, S.No.11, Bhola Nath Nagar, North East Delhi, Delhi, 110032

I had auto debit for icici coral credit card for last 3 years and suddenly they levied late charges without prior notice. I raised the complaint and email has been going on for last 2 months and they are kept on levying charges till now. I am ready to pay the used amount however want reversal of their late payment charges and taxes on that amount. I had to pay 2300 and they are asking for 5015. Can somebody help....
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P
prabakaran@1991
from Matabhanga, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not received - amazon

Address:641019

I have purchased laptop for the price of rs 70300 on amazon.in through debit card emi on 31.08.19, and i cancelled the order on amazon they have refund the money to my account[protected] and the transfer reference no was 332720,

I called icici bank customer care, they said there is no refund processed again i called amazon they clearly said said amount was processed on 31.08.19,

Kindly help me to get my...
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M
Mariselvam siva
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no need one assist plan

Address:6/15 Kaliamman kovil street,Duraisamy puram, 627856

Hi,
I also received call from icici bank and they just given information about one assist plan after than they automatically activated this plan and deducted rs-1899/- from my saving a/c. Without my permission. I don't need this plan actually. Please deactivate this plan and refund my money asap.

One assist plan #8266931
Contact number # [protected]
Thanks,
Mariselvam. K...
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R
ranjithk72
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

imobile app not working

Address:Hyderabad, Andhra Pradesh, 501401

I have not been able to use the imobile app since i opened a savings account with icici bank about 2 years ago. The mobile number is registered in the account and i am getting transaction smses. But when i try to use imobile, first i get the confirmation on verification of the mobile number and then i get the message that "your account is not linked with your used id with the mobile number that is registered in our records. Please register...
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Deepank Mehta
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

eazy pay gateway payment failed and amount deducted from bank

Address:Delhi, New Delhi, Delhi, 110085

Hi there,

My concern is i made a payment to du sol on 6th september 2019 the payment was deducted from by icici bank account but the screen showed an error and no payment was received to du.

I also called icici customer care but they did not know about this so were not able to help me and also i was not able to find the eazypay customer care support so were not able to contact them and i want this to be resolved...
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M
mayank1301
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding deduction of money from my account

Today i received a message from icici bank that rs 1899 has been deducted from my account. It states ' dear customer, new policy wa privilege single rs. 1899 for cpp/oneassist has been regd vide... On 06-sep-19. It will be completed in 1 wkg day.'

I'm not interested in availing any such plan.
So, i request you to kindly deactivate the plan and refund the amount at the earliest....
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R
Ritika Mangla
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void transaction not refunded

Hello,

On 3rd september 2019 amount of rs. 63, 283.50 was deducted from my account at a restaurant against a wrongly generated bill.

But as soon as we realized we informed the manager within 10 mins. Hence it was not settled he gave us the void sale receipt for that transaction and told that in maximum 48 hours the amt will be refunded to my account.

On the same day, i contacted the customer care...
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V
vaibhavjain1
from Delhi, Delhi
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fast tag is not delivered

Address:298, B-5 Rohini Sector 5B, New Delhi, Delhi, 110085

I had raised a request for replacement of my fast tag on 23rd july 2019 as my tag is no longer working.
I have raised following requests complaints for my tag replacement
Cmp[protected]
Cmp[protected]
Cmp[protected]
Cmp[protected]
Cmp[protected]
Cmp[protected]
Cmp[protected]

Starting from 23rd july 2019.
I am following up from last 40...
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