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ICICI Bank Complaints & Reviews

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Updated: Jul 14, 2026
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ICICI Bank reviews & complaints page 47

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N
nafeesuddin
from Srinagar, Jammu and Kashmir
Oct 24, 2014
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New account not activated

Address: Chandauli, Uttar Pradesh

Dear Sir/ Madam, This is in reference to a Jana Dhan Yojna account opening in the esteemed branch of ICICI bank Mughalsarai a programme started by our Prime minister.. With due respect I state that I Nafeesuddin Siddiqui is a resident of Mughalasarai and wished to open an account under the above mentioned programme and submitted all my documents to the Mughalsarai Branch staff Mr. Diwakar Sahni who promised that the same will get open...
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Evergreen3312
from Bangalore, Karnataka
Sep 20, 2014
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About Cheque Clearence

Address: Bangalore, Karnataka

Dear Sir/Madam I Sudhir Rohil residing at Nelamangala, Bangalore have One Current and one Saving a/c in your Bank. I have these a/c from about nine years. I have these a/c in Yashwantpur and Commastrait Road Branch. But due to the change of my office I daily use the Nelamangala Branch which is nearby to me as other are about 25 and 35 km. from here. It is a new branch opened in nelamangala. But the staff are not co-operative and don't...
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Dinesh1Saxena
from Delhi, Delhi
Sep 4, 2014
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Aditya Enterprises

Address: New Delhi, Delhi

Hi, I applied for personal loan in July 2014, the same was approved by ICICI bank but the third company vendor named Aditya Enterprise's personnel forced me that loan can't be done if I will not sign for Lombard policy. I rejected the same. Again I applied through online reference number [protected] and able to see that my loan has been approved... but not getting any response from ICICI bank executive, Today I received a call from...
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M
Madhavisuda
Aug 27, 2014
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extra charges

Hi, Today, when I checked my bank account I was very upset to find this AMC PINS recovery charge of 2809 from my bank account. When I checked on ICICI website there is no mention of it but when I checked on internet, I found several complaints against ICICI in consumer court regarding this problem. I never use my ATM card as I am not India and I have never asked for any recovery so what are these charges? I am very upset with ICICI...
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Kranthi Kumar Digajarla
from Hyderabad, Telangana
Aug 27, 2014
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Unintimated deductions even after transaction

Address: Hyderabad, Andhra Pradesh

Hi, I am having bank account in ICICI Begumpet, Hyderabad branch my a/c no:[protected] My contact number is : +91-[protected] I was just checking my bank statement and got the shock because my account has been debited by SMAB charges S tax 43.26+ 393.26 I don't have any mail informing about this MAB charges. I have no information from ICICI. No call, no mail and no message. Now that I understand that ICICI bank has not informed...
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M
manutrivedi
from Chandigarh, Chandigarh
Aug 11, 2014
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Stay away from this bank

Address: Panipat, Haryana

Respected Sir/Madam,

I purchased the ICICI Tax Saving Bond-0399-TSB-Two. The allotment date of bonds is[protected] and the redemption date was[protected] but due to some personal problems I was unable to redeem the same. Kindly guide me in the matter so that I can redeem these bonds. Below is the detail of bond certificate.

Name: - A K Trivedi

Bondholder No 5466-205

Certificate...
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ggkannan
from Chennai, Tamil Nadu
Aug 8, 2014
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Amount Wrongly Transferred to another PAYEE

Address: Chennai, Tamil Nadu

I am totally frustrated because of the new ICICI application. I transferred 8000 rs to kandasamy(payee name), i already added and transferred many times before to kandasamy. But this time amount transferred to Kuppusamy(i dont know who is that), but still i am seeing payee name as kandamay-(12 digit of kuppusamy account number). How is this possible in ICICI. I have to bank asked about the reversal and complaint but bank peoples saying this...
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Dear concerned, I am an ICICI customer for the last 3.5 plus years and I moved to the US about 2 weeks ago, I cannot pay my bills because I cannot get the OTP number. My india mobile number is updated in ICICI and that number no longer exists. I need to update my US mobile number, but I cannot do this online. Its depressing to see that customers at international locations were not thought of when implementing OTP. Please somebody help...
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randeep2102
Jul 26, 2014
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ICICI Home Loan Complaint

Address: Gurgaon, Haryana

From : Randeep Kumar To : Customer Care, ICICI Bank Ltd. Sub : Grievances regarding Home Loan Application, Form No. [protected], Ref. No. 63169074 Dear Sirs, I want to register my complaint according to the Customer Grievance Redressal Policy of your Organization and against the concerned officials of your Bank's Branch at Sec-14, Gurgaon regarding delay and harrasment caused by them till date during the process of my Home Loan...
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Kaushik Reddy
from Bengaluru, Karnataka
Jul 17, 2014
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Refund posdec charges

Address: Bangalore, Karnataka

My name is THULASIRAM and I'm holding a salary in ICICI bank. I just saw today when I checked my account online, that twice I have been charged POSDEC CHG of Rs. 28.09 each on JUNE 27TH 2014 and the description says:
POSDEC CHG/27-06-14/5250/25ST3...
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J
jobinpunathil
from Ferokh, Kerala
Jul 7, 2014
Sep 27, 2023
This thread was updated on Sep 27, 2023
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DP Charges Fraud - ICICI

Address: Mumbai City, Maharashtra

I have a Demat account in ICICI bank for 6 years now. When I checked my bank transactions and I found that there is one debit transaction '54188057 DP CHGS TILL MAY-14'---- INR 505.62'. When I created the Demat account, I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking...
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muhammedtaherkhan
from Hyderabad, Telangana
Jun 23, 2014
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Salary credited but not received.

Address: Hyderabad, Andhra Pradesh

My name is Md. Taher Khan. I have joined the company Medtek in Hyderabad. I have submitted the form for opening the account in ICICI bank(salary account). Mr. Venkat told me that he will be opening that account in 6 days and they have given account no., credit card, and cheque book without opening the bank account. After six days my salary got credited. I have seen my salary 3, 181 by ATM card, but i was not able to get the cash. It was giving...
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kondru Ganniyya Raj
from Hyderabad, Telangana
Jun 2, 2014
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ICICI safety Bonds 2000, Redemption

Pleas Help me I am a retired Govt servant from Hyderabad.
I have purchased 4 numbers of Tax saving Bonds on[protected], I WANT CASH IT THE SAME BONDS.
The Detail of the safety bonds 200
Option 1, face value 5000/-, deemed date of allotment 14.11.2000, Bond Holder number .[protected], Certificate No. 100651, Bond Holder name KONDRU GANNIYYA RAJ,

MY E MAIL ADDRESS [protected]@gmail.com...
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A
alokkumar srivatsave
from Bengaluru, Karnataka
May 24, 2014
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HARRASSMENT FROM THE ICICI BANK DSA

Address: Mumbai City, Maharashtra

Dear Sir/Madam I am having icici credit card number is [protected], name by ALOKKUMARSRIVASTAV SRIVASTAV.. bank person is telling Rs. 82000/- and i have made last month 10 thousand rupees. I know have to pay. i said that will make the payment after 3 month because i dont have money, due to father was admitted 2 month before to hospital for mazer surgery, i spented 3 lakhs, And i have shifted from bangalore to mumbai for new job, and...
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Kash2014
from Bengaluru, Karnataka
May 22, 2014
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Credit card verification process

Address: Bangalore, Karnataka

Hello, I applied for a credit card and I get a call from a person claiming to be ICICI representative asking me to verify my personal data over phone. I tell the person that I will not do so as there is no way to verify if the person is indeed from ICICI and I ask for a call back number, so I can verify that indeed it's ICICI. The person then hung the call. I call back ICICI customer care, and they don't seem to understand this...
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preetirao
from Mumbai, Maharashtra
May 6, 2014
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New card was tricked and sold to me by mis-information and bank did not cancel or reverse debit charge

Address: Mumbai City, Maharashtra

Dear Sir, I am Ms.Preeti Rao (Account no :[protected] and hold an account with ICICI Bank, Mumbai. Due to the bank's new initiative i found that i was unable to do Net Banking as my debit card did not have the grid nos. So, i on 25th April I called up ICICI Bank phone banking. I explained them my problem and they told me to call up phone banking and place request for a new card which would have the numbers and the same...
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balc
from Ludhiana, Punjab
May 2, 2014
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Unable to add payee in icici account through NEFT

Address: Chandigarh, Chandigarh

Can anyone help me with my account as I am unable to add payee, which actually happens to be a company account. I initially tried adding the Payee account but unable to do so from my company intranet but I am getting the same response : NO records fetched when trying from outside network. Please Guide and help as it is very important to make this payment. Thanks & Regards Balwant...
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nishibaba_21
from Jamnagar, Gujarat
Apr 12, 2014
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Auto generate account statement not received

Address: Jamnagar, Gujarat

Dear Sir,

We had Current Account named Mahavir Agencies with A/c. No.[protected] with ICICI Bank Ltd. (Moti Khavdi Branch) since long time.
Every month our above a/c statement (Auto Generated) received via e-mail & courier also. But from November - 2013, we had not received any account statement via e-mail or courier. We had lodged our complain with ICICI Bank - Jamnagar Main Branch. But every month they told...
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rajesh shende
from Pune, Maharashtra
Dec 5, 2013
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Bluedart not dispatch Credit card giving false reasons

Address: Pune, Maharashtra

Hi,

I am customer of ICICI bank from last 12 yrs. I applied for credit card on 14th Nov online and provide all documents to ICICI representative.

I got msg on 28th Nov rfom Blue dart that they unable to deliver card due to wrong address ( This was not case as i am staying here from last 4 yrs).

Further I called to Blue Dart Representative on 29th Nov and they noted down my both cell# and stated...
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nismi001
Dec 1, 2013
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Server Down. www.icicibank.com not able to access at very critical time

Hi, I'm outside of India and i wanted to access icicibank account, but website was not accessible. I counter check other bank's website just to confirm my internet connection, but my internet connection was working. Now, as i was not able to access my bank account through www.icicibank.com, i failed to pay my fees....
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