ICICI Bank Complaints & Reviews

I applied for a credit card loan from ICICI card and application was submitted succesfully with ref no. SR[protected]. On 4 march 2023 I received the mail that loan is been aapoved by bank and for disbursal of loan amount I have to send the my bank details in prescribed SMS format.
I have send my account details with all required details and received the confirmation SMS from bank.
But the next day when I received the mail that loan amount is been disbursed to my Kotak credit card account.
Now I am unble to use this loan amount because Kotak have their own procedure to refund this amount and it is still pending to be processed.
Even after sending my saving account details ICICI porcessed the amount to credit card account.
I have taken the loan for some urgent personal need and now I am stuck with no where.
ICICI converted this amount in prescribed EMI on 03.03.2023, but they haven't shown the total amount Dr Cr entry in my statement.
I have registered a complaint with ICICI customer care but no solution is been made by them,
From last one week I am suffering by this issue because of my amount stucked and I can not use it for my urgent need.
Please look in to this matter.

Hi Team,
My Multiwallet card showing invalid status when logging in via web browsers in self service portal and unable to use card ! There is no direct guidelines to reach your team via email or via call - everytime when I try to call it takes to some bot voice and totally not useful - can you please direct email when to i contact and please give me some email ID to directly reach customer support team ( please update that ASAP )

Thanks

Hi,
There are two debit of Rs590 and Rs412.12 as ECSRTNCHG01_280223_SR[protected]GST without my consent from my account

I have 4 ICICI ASHIRWAD DEEP DISCOUNT BONDS. They have matured in 2021. But I have had no news about this from ICICI. Would like to know how to redeem the bonds at maturity and how to collect the payout.

Respected sir,
I am pawan kumar biloniya my account no is[protected] freezed by bank i am many time icici bank visit But not resolve my issue

Regards
Pawan kumar biloniya
shivpuri mp
[protected]

Hi I am incorrectly charged the below on my account while I do not think I have a Demat account that I ever was able to login

10/03/2023 75033878 DP CHGS TILL JAN-23 Dr. 826.00

client id as above
date of incident 10/03/2023

Posdec charge - 29.50
i have a salary account in icici bank . I have been charged 3 times posdec charge of 29.50/- on march 9th and March 10th without any intimation and any fault of my own. I want the reversal of this payment. Its a wrong practice to deduct money from account without letting the user know of his fault.

Hi, I Aditya .K here have observed that ICICI is deducting 826 every year under DMC ..DP charges (as understood is of Demat account charges) since inception of my account i.e. from 2018 onwards till 2023.
I am not using ICICI demat account nor I have activated or confirmed to anyone. Even it is strange that ICICI is not even informing me over SMS while deducting it.
I have written a complaint mail to ICICI attaching every proof but no response in last 2 months. Hence have to reach out on this platform. This is totally an unacceptable behaviour from icici.
I expect you refund my money with surcharge till date.

Attached every details & proof, pls let me know if anything else.

Thank you in advance

I was withdrawing money from nearest ICICI Bank ATM to my home though careless cash withdrawal. After all the usual process, ATM asked to write exact amount, so wrote it. Then a Norma cash withdrawal sound was there clearly geared, but no cash were at the exit of machine. And ATM was showing that it is temporarily unable to dispense cash...but that money was deducted from my account in the next moment. And I am so tense, so please help me in this regard. I tried to call on 1800 1080, but number is showing to be invalid. I don't expect this type of blunders from a reputed bank like ICICI. Please help me @icici customer care!

My UPI access was blocked today while transferring funds. I'm unable to use UPI with my ICICI bank account. Their customer support team don't seem to be taking this issue seriously.

Terribly upset with ICICI Bank. My salary account has been frozen without any prior intimation or clarification. (Account number ending ****4311

Coming to the resolution, utterly poor service. ICICI Bank is just making me call customer care number, visit nearest/main branch with no resolution. Just playing around customers with no help/support when the customer itself is confirming the transactions.

It's been three days with no attempt to resolve the issue. Utter negligence from the team.

If you guys can address this, please have it resolved at the earliest instead of redirecting me again to any other channel.

I am done with the services and i am all positive that I won't be an ICICI customer in future

I did payment in Sub-Register portal of Rs.22.038/- and it got debited in my ICICI account (BIL/ONL/[protected]/SBI MOPS T/RDGOTN_Y) but when i check in the Sub-Register portal, it indicated as "Pending from bank approval".
When i check with Bank, it is Gateway problem and need to check with BillDesk.

Since i have registration today by noon, please support and clear the amount before 10.30AM today, otherwise it would be difficult for me to re-arrange the registration and it would be very challenging.

Thanks in Advance.

Regards,
Muthukumar
[protected]

Why icici bank is charging 29₹ every month or whenever i use atm card at ICICI ATM machines labelling it as mobile alert charges ?? and if it's the gst invoice charges then why are they charging if am filing nil gst returns every month on time as it reflects in my bank account that am having nil business for the moment?? how to deactivate both of them cause of the account is kept unattended these charges will cause further more penalties...

I initiated transaction of Rs.4910 for paying ADITI MAHAVIDYALAYA college fees. Amount got debited from my account but fees can't be paid as it shows error to me on the screen.
I even didn't get my money refund till yet from 9th feb.
I raised a complaint to my bank (HDFC), they provide me email confirmation that amount has been successfully settled at merchant account.
I attached below some snips for your reference to process this transaction at earliest.
Its my humble request to please process this transaction at one end.
Thanks

Last 2 years i am in contact with Lower Parel Branch only to say that Locker is available and will get in touch with me by evening, this has happened more that 6 times.
Surprised being customer from past 25 years their behaviour, and the best part is when you visit next they are not aware and new person takes details to contact back....

I have deep discount bonds in name of Tarunvir Goyal which were issued by SCICI.

Folio number is SDB006912

MATURITY DATE IS SEP 23.

LET ME KNOW THE DOCUMENTS YOU NEED TO PROCESS THE PAYMENT.

My account got debited with auto debit return fee on the due date even though total credits to my account ( amount paid by me + refund from seller) exceeds the total amount due before the due date.

I am vishal sharma is the Bond Holder ( Bond Holder no. 0003-347 of ICICI BAJAJ SCOOTER BOND allotted on 21.112.1998.

It Maturity date / Redemption date as mentioned is 21.05.2023.

There is no trackability of this bond.
How do we redeem it at maturity? Where you we approach for redemption? Updates on the schemes?

Hi Concerned Team,

I did some shopping for my relatives during last sale through my amazon icici Bank credit card since the reward system is quite lucrative considering 5% discount on whatever spending from amazon as a prime member but instead they put the spending under suspicious transaction which is not the case as it was for my relatives. Now in the same context around 10000 reward points are on hold for being a loyal...

I was charged 590 twice without any notice for NACH_AD_RTN_CHRG. I had to another bounce charges for 500 to Bajaj finance due to this .This is not ok as I was not informed or was aware about this