Claimed

ICICI Bank Complaints & Reviews

3.3
Updated: Jun 2, 2026
Complaints 23783
Resolved
14308
Unresolved
9475
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

ICICI Bank reviews & complaints page 50

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sivasubramaniom
from NAGERCOIL, Tamil Nadu
Feb 22, 2023
Report
Copy

Your Grid card authentication has been disabled, Call our 24 hour Customer Care Centre and ask to enable Grid card authentication. Please let me know the next steps to avoid this issue or do the needfull.
ICICI Bank customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    V
    vijay bamroliya
    Feb 22, 2023
    Report
    Copy

    Address: Ahmedabad

    302 rupees has been deducted from my account in the name of nach_ad_rtn_chrg~of-bkn-bflo-02jul22-8fe without any notification. I was maintaining minimum balance for the time of emergency and when i was going to make a payment then the amount was not there. What the hell wrong with icici bank.
    ICICI Bank customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Feb 22, 2023
      Report
      Copy

      Address: Hyderabad

      Hi Team,

      I have closed the ICICI Credit card on 25 Feb 2022. But still, it is Active status in Equifax credit bureau.

      Account Number: [protected]
      Closer date: 25-Feb-2022

      Transunion Cibil, Experian and Crif have the correct data but equifax only inaccurate data in the credit report.
      Please do the needful.
      ICICI Bank customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Athira g sebastian
        Feb 21, 2023
        Report
        Copy

        Hello Sir,

        I have worked in ICICI bank from march 2018 till december 2018.

        I was on medical leave on the last month.it was an approved leave.but then i got an abscounting mail. I went to office and also mailed my resignation letter the manager has not accepted the letter and said that my name is already in the abscounting list. I asked for the relieving letter they said it will come to my address. i never got my relieving letter till date. I contacted the HR but the HR is saying that backdated resignation letter will not be accepted hence you will not get the reliving letter. pls help

        Regards
        Athira g sebastian
        Emp Code : 385689
        ICICI Bank customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          P
          Praveen1205
          Feb 21, 2023
          Report
          Copy

          I have not applied for any credit card with ICICI bank. i got a message today saying that there is a due amount on my card for the month of February.
          ICICI Bank customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            V
            vinuthna_Yel
            Feb 21, 2023
            Report
            Copy

            Address: Bose Nagar,Naidupet,Chirala

            I have been using ICICI credit card since last 7 years and make manual payments at the end of each month before due date

            Similarly, I made a payment on 10th Feb and in my CC statement its mentioned auto debit return fee and service charges INR. 584.74 + 105.25. When I enquired about these charges bank said that I have auto debit facility opted on my account and due to insufficient funds charges in my linked savings bank account.

            I clearly told bank:
            1. I never opted for Auto debit how come it was applied automatically. They don't have any proof to show.

            2. I told them, sufficient funds were parked in my account on 10th Feb itself and I paid the same on my due date i.e. on 17Feb
            bank is saying auto debit is executed 5 days before due date
            - As per the details, sufficient funds were there and payment was made on 17th Feb. Its bank issue why payments were not made or auto debit was not able to realize/check the balance in my account

            I made payments 0-4 days before my due date but no auto debit fee was levied. bank is unable to provide any clear answer.

            I have been pressurized to pay these charges without any fault of mine.

            Please assist me out. I am not going to pay these charges at any cost.

            Will switch to other bank as soon as possible.
            ICICI Bank customer support has been notified about the posted complaint.
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (ia0o8mb) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              M
              maheshpillai16
              from Mavelikkara, Kerala
              Feb 20, 2023
              Report
              Copy

              Address: Kerala
              Website: www.icicibank.com

              My account got debited with 17 transaction in a single day through auto-debit from ICICI Bank, for ECSRTNCHG charges.. Rs. 554, Rs. 580, Rs. 590/_
              Approx. 10000/_ rs. In a day has been debited without any intimation, neither sms nor any email notifications from the bank.

              I want to know why and for what these charges has been debited from my account in a single day. And get it resolved ASAP.

              Not any reply from your side after 48 hours
              What is the issue
              ICICI Bank customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                T
                Tanveer150
                from Srinagar, Uttarakhand
                Feb 20, 2023
                Report
                Copy

                I came to know that icici bank has issued a credit card without my consent. And it's impacting my cibil. So I reached out them on their customer care service. Instead of listening my issue the have blocked my no from their customer care number. I spoke to them regarding the same. They are not providing any solution.
                ICICI Bank customer support has been notified about the posted complaint.
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0o62v) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  P
                  Pratap Raje
                  from Navi Mumbai, Maharashtra
                  Feb 19, 2023
                  Resolved
                  Report
                  Copy
                  Resolved

                  Dear Sir,

                  I Pratap Ghadge having an HomeLoan account with ICIC bank with a loan account number LBTNE[protected], would like to complaint about your bank. I have been trying to get the loan amount cleared for the latest demand letter send by the builder since October 2021 month. I have also submitted the hard copy of the disbursement request form, check submission form, demand letter from builder amounting to INR 5, 31, 133 and the previous check payment receipt was given to the bank. Whenever I approached your bank representatives, they would say it`s in process. My loan amount is still pending.

                  Builder had given me intimation to pay the amount or the Home agreement would be cancelled. The bank as give me the loan approval and now while I am getting the home possession they are delaying the payment.

                  Who will be responsible for cancellation of my Home (Bank assured me all support while taking the home loan and now delaying the payment)

                  I would request you to please look into the same.

                  From
                  Pratab Ghadge
                  [protected]@gmail.com
                  Apr 2, 2023
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 20, 2023
                  ICICI Bank Customer Care's response
                  Dear Customer,

                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                  Regards,
                  ICICI Bank Customer Service Team
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    K
                    Kuldeeppatel
                    from Bhopal, Madhya Pradesh
                    Feb 17, 2023
                    Report
                    Copy

                    Address: Udaipura,dist-raisen,mp464770

                    My kcc account is in Udaipura Mp branch which is hold from since feb 2022 and no response done by your bank . Until today
                    ICICI Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0nzxu) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      D
                      Dhanu@123
                      Feb 17, 2023
                      Report
                      Copy

                      I am Dhananjay Nagve. 796.29Rupees has been deducted from my account as[protected] DP CHGS TILL Dec-22 ) DP charges on

                      [protected]. I have never activated and used my Demat account till now. There was no prior notice.I haven't received any deduction

                      message to my mobile. I need justice and my money back immediately.My Account Number is[protected].
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0nzy5) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        A
                        Abhimordy
                        from Ghaziabad, Uttar Pradesh
                        Feb 17, 2023
                        Report
                        Copy

                        Address: NOIDA SECTOR - 61

                        I am ABHISHEK GUPTA. 814.97 Rupees has been deducted from my account as IN[protected] DP CHGS TILL SEP-15 DP charges on

                        17/02/2023. I have never activated and used my Demat account till now. There was no prior notice.I haven't received any deduction

                        message to my mobile. I need justice and my money back immediately.My Account Number is[[protected]].
                        IFSC- ICIC0000253
                        ICICI Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0nzyc) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          G
                          Gadre7711
                          from shirur, Maharashtra
                          Feb 16, 2023
                          Report
                          Copy

                          Address: SHOP NO. 2 NEW MARKET PABAL PHATA SHIRUR, TAL : SHIRUR DIST: PUNE

                          Sir
                          I am Vijendra Subhash Gadre I have savng account in icici bank shirur branch.
                          But no work is done on time in Shirur branch,
                          cheque or RTGS say any work will be done in 1 hour but they do it at 5, Many times the branch manager does not pick up the phone when asked, he has to go to the bank 4 to 5 times for one job.
                          We are not well served by your bank icici bank shirur branch maharashtra 412210
                          Please solve our problem as soon as possible
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0nzyg) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Feb 16, 2023
                            Report
                            Copy

                            Address: 4/8 Saket Block Mandawali, Delhi-110092

                            Dear Sir,

                            My Savings Account Number[protected] at Vasant Vihar New Delhi.

                            We have find that 2 charges made by ICICI Bank for Bajaj Fin as follows :
                            1. 13- Feb-2023 Rs. 460.12
                            2. 13-Feb-2023 Rs. 589.99

                            While we have not registered e-mandate with my Bank ICICI Bank Savings Accounts[protected].

                            4-5 Month ago the same type of Bank Charges made by ICICI Bank. That time we have tried to cancel e-mandate by Net banking Login. But find that No any e-mandate is registered for Bajaj Fin.

                            But again on[protected] two time charges made by bank.

                            When we have call customer care, answer was contact to branch. If I contact branch we will waste our time 4-5 hour for 800-900 charges which costly for me.

                            Please revisers the charge in my Bank Accounts.

                            Thanks.

                            Anil Kumar
                            [protected]
                            Account Number[protected]
                            ICICI Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0nzyt) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              M
                              maheshpillai16
                              from Mavelikkara, Kerala
                              Feb 16, 2023
                              Report
                              Copy

                              Address: kerala

                              My account got debited with 19 transactions in a single day through auto-debit from ICICI Bank, for ECSRTNCHG charges. Rs. 554, Rs. 580, Rs. 590/_etc.
                              Approx. 10000/_ Rs. In a day has been debited without any intimation, neither SMS nor any email notifications from the bank.

                              I want to know why and for what these charges has been debited from my account in a single day. And get it resolved ASAP.
                              ICICI Bank customer support has been notified about the posted complaint.
                              Dear Customer,
                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0o81s) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                G
                                Gourav singh2
                                from Gurugram, Haryana
                                Feb 15, 2023
                                Report
                                Copy

                                This is Gourav Singh
                                My icici bank account debited: 590
                                ECSRTNCHGS030522_SR[protected]
                                Auto debit
                                This amount deducted from 2 times.
                                Refund my amount Asap
                                ICICI Bank customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  K
                                  Kushal94
                                  from Ahmedabad, Gujarat
                                  Feb 15, 2023
                                  Report
                                  Copy

                                  We have icici bajaj scooter bond in the name of Rajendra c shah which is due on June 2023. Now the thing is that we have shifted to new address and because of that we didnt get any confirmation for redemption. I have mailed on [protected]@icicibank.com but i didnt get any revert.
                                  Can you please tell me how to redeem and to whom should I contact for this ?
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Hi @icici bank
                                  Still i didnt get any response from your side.
                                  Hi @Icici Bank
                                  Is there any update? Its been 15 days still i dont get any revert.
                                  Helpful
                                  Found this helpful?
                                  2 Comments
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    K
                                    Kushal94
                                    from Ahmedabad, Gujarat
                                    Feb 15, 2023
                                    Report
                                    Copy

                                    Dear sir / madam

                                    We have icici bajaj scooter bond in the name of Rajendra c shah which is due on June 2023. Now the thing is that we have shifted to new address due to that or whatever reason we didnt get any confirmation for redemption.
                                    Can you please help me how to redemption bonds ?
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Sneakski
                                      from Mumbai, Maharashtra
                                      Feb 15, 2023
                                      Report
                                      Copy

                                      Swiggy refund isn't credited to my account yet. Called the customer care but no response from them. Please try and resolve the issue
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        D
                                        danishmasood110
                                        Feb 14, 2023
                                        Report
                                        Copy

                                        My name is Danish and I have ICICI card ending with 8001, from past 3, 4 month payment is irregular. My last payment was 11800 on 31st December 2022. I accept missed 2 payment cycle but assure to payment complete outstanding on 1st March but meanwhile I am getting repeated threatening call on behalf of ICICI bank to payback immediately or he/she will call random call to my relatives and colleague and unfortunately some of my office colleague received call saying from legal department.
                                        These calls to my office and relatives are totally unlawful.
                                        What kind of this business is this and why promoted by bank.

                                        When I am saying will pay then why this kind behavior with customer. When bank has to do this kind o[censored]nlawful activity which banned by RBI too then why issue card and loan to customer.

                                        I have mentioned numbers from where i am getting unlawful calls [protected], [protected], [protected].

                                        Bank must take prompt and strict action against these people or I will complain in RBI too.
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        Dear Customer,

                                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0nr7j in the subject line of your email. Our official will assist you.

                                        Regards,
                                        ICICI Bank Customer Service Team
                                        danishmasood110's [Complaint's author] reply, Feb 16, 2023
                                        I already email to customer care (Ref id - 000Y5aHX972YHFG8) but customer care simply refused. Their reply is we are complying with laws. However actual fact is different. I need strict action from ICICI. Now days it is very common activities from bank side.
                                        Helpful
                                        Found this helpful?
                                        1 Comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit