ICICI Bank Complaints & Reviews

Address: MUMBAI

A Deep discount bond Viz. Ashirwad deep discount bond of ICICI was purchased in the year 1996 in my name (dated 15th July 96)for Rs. 5200 with maturity value of RS. 2 lakhs to be redeemed in 2021. The details are given here under:

Name of Bond Holder: VAIBHAV
Bond Holder No: 1418-601
Certificate NO. 507859
DISTINCTIVE NO. 560311

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Mar 21, 2023

Verified Support

Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Since many i maintained my icici bank account balance but I received a notification from icici stating that the bank has deducted 590 Rs. from my saving giants transaction code ECSRTNCHGS020323_SR[protected].

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Address: VRAJSMART AKHADA VARASIA

Icici bank credit card wale mere relation n frineds ko messages kerte hai, jab ki maine ek card ka settlement kar ke amount bhar diya hai, dusre ka baki hai per main bharoong, per phir bhi wo mere dost yaar ko messges or call ker rahe hai, muje isse bahut pareshani ho rahi hai, kripya help kijye, , ,

Yesterday dated 15/03/2023 mere friend ke mobile per messages kiye the
(bharat sindhkar)
[protected]

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Mar 21, 2023

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0q4qh) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: kanchipuram

Dear Sir,

Greetings of the Day !!

This is my ICICI account number:
GOPINATHAN NALLATHAMBI[protected]

In my account every month auto debited Rs. 100/- since 13th July 2018,
Kindly clarify the details.

Below items was transaction details for reference:
10/02/2023 IPRUGTP-NCA-SR[protected]SI 100.00
12/12/2022 IPRUGTP-NCA-SR[protected]SI 100.00
17/11/2022 IPRUGTP-NCA-SR[protected]SI 100.00

Kindly help and resolve the issue,

I don't have any details regarding this one, so I visited the ICICI branch.
He said contact the ICICI BANK customer care & ecs not attached in this account, then account opened time they have merged & its not possible to cancel the auto debit like that said.

Regards,
Gopinathan
Cell: +91 [protected]
Pan Number: BAMPG2155H

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Hi Team,

In the Equifax credit report, below mentioned credit card account number details missed in the report.

ICICI Account Number: [protected]

Please share the accurate data to the Equifax credit team.

Thanks
Sreeni

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Approached ICIC Direct branch, Adyar, Chennai for converting my NRI to RI. First step my trading account was suspended. I converted my savings a/c to RI status. No one knows the process for delinking my Demat mapped to NRI and activating trading account with Demat mapped to RI. Customer Care request to head to the branch and branch associate not supportive

HelpDesk Request ID#:000Y8aJ10R8G6C2W
: ICICICARE=[protected]

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Within 7 days about 590 rupees has been deducted from my account in the name of nach_ad_rtn_chrg_ingenot
From the date of[protected] to[protected] without any notification. I was maintaining minimum balance for the time of emergency it's pendamic situation and when i was going to make a payment then the amount was not there. What the hell wrong with icici bank.
What is this transaction purpose...

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I visited the nearby ICICI bank ie, in Dr. Shivarama Karanth Nagar on 24-11-21 as I wanted to close the paylater account. They asked to make the full payment. I did that and they said the paylater account is now closed. I asked about the email confirmation. They said, there is nothing as such, but I ensure that the account is closed now.

I had received a couple of emails over the past year with the subject line as Paylater and I visited the above bank again, but they are now saying that they don't handle paylater account. Tried calling the customer care several times but unable to talk to any executive because the options don't redirect me to it.

My brother received a message yesterday that there is pending payment of Rs. 4200 (approx). I don't understand! Why are you contacting my brother, rather than contacting me directly? Really disappointed with the entire service.

Also, I looked at my Cibil score, and it states there is a negative balance with ICICI...! This has affected my profile very much and I need a resolution.

I want to close all accounts with ICICI including Paylater account (XXXXXXXX2155) and any other account that is open. And do not ask me to visit nearby bank again. It is of no use because the employees there don't know to handle any request. I had asked to close this years back and now you are saying that there is pending payment! Ridiculous. This is not my mistake that there is an issue in the system, and I don't think I have to pay anything as I have not used the account in years (by assuming that it was closed).

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I have done two purchase Emi with Bajaj finance and my Emi deduction is done on 2nd of the month. in March 2023 i received my salary by 9am in the morning and i was relived thinking my Emi will not be missed. but i received a message that my Emi payment was missed when i had enough and more amount in my account. yesterday when i was about to pay for a product i saw that my account is not having sufficient amount in it. When i check i noticed that twice Rs.590 was debited from my account on 14th MARCH in the name of NACH_AD_RTN_CHRG~ Of Bnk BFLf~02MAR23~40a and NACH_AD_RTN_CHRG~ Of Bnk BFLf~02MAR23~6a7

why was this amount deducted without any notice. i had saved it up incase any emergency comes. and you are deducting it without any prior notice or anu SMS after deduction.
I need my money back, when i had sufficient fund for the EMI why was this amount deducted without any notice

ICICI Bank customer support has been notified about the posted complaint.

Apr 01, 2023

Updated by Aparna Krishna I still have not received any help from your side. I need to get support from you asap else I will be filling complaint with higher authorities

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Mar 15, 2023

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0pyei) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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ICICI bank, Today deducted money from my account for this type of enquiry NACH_AD_RTN_CHRG~Of Bnk BFLf~02MAR23~, so let my know why u are deducted money from my account. Please give my money back. Thank you

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Mar 15, 2023

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0pyej) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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I received call from ICICI agent was told they are giving me a load at the Interest Rate rate 7:01 p.a, I agreed, later when I checked it 13 p.a they informed them about it they refused to cancel, I asked them loan number they didnt provide they stated you will receive email I raised ticket ticket no -details

Level 1 Service Request (SR) No : SR[protected]
Name: Swapnil Gautam Waghmare
Account No / Application No: [protected]
Product/Service: Loans
Request related to: Others
Type of request/complaint: Other issues
E-mail address: [protected]@gmail.com
Mobile no:[protected]
Telephone no: null-
Level 2 Service Request(SR) No:
Complaint/Feedback: I hold ICICI credit card I got call from *+[protected], Was told I have pre approved loan they told they are offering me loan p.a 7.1 after my call was transferred to verification they told me the the EMI would be 9200 when I calculated it 13 p.a interest I got call from agent again I told him then he told it's 13 p.m cancel the loan I don't want this is deceiving I have the recording if do not cancel the loan I will complaint in RBI and consumer forum
but didnt receive now I see that got the bill the 1 installment of the Loan

no action were taken, they simply closed the ticket already told them I do not have loan application number because they didnt provide me Now I have received first installment bill even though I received the loan amount DD was returned to the back this is ridiculous

Mar 14, 2023

Complaint marked as Resolved

I received call from ICICI agent was told they are giving me a load at the Interest Rate rate 7:01 p.a, I agreed, later when I checked it 13 p.a they informed them about it they refused to cancel, I asked them loan number they didnt provide they stated you will receive email I raised ticket ticket no -details Level 1 Service Request (SR) No : SR886913084 Name: Swapnil Gautam Waghmare Account No / Application No: 00000000000 Product/Service: Loans Request related to: Others Type of request/complaint: Other issues E-mail address: [email protected] Mobile no:9403646602 Telephone no: null- Level 2 Service Request(SR) No: SR889741045 Complaint/Feedback: I hold ICICI credit card I got call from *+91 22 6812 0353, Was told I have pre approved loan they told they are offering me loan p.a 7.1 after my call was transferred to verification they told me the the EMI would be 9200 when I calculated it 13 p.a interest I got call from agent again I told him then he told it's 13 p.m cancel the loan I don't want this is deceiving I have the recording if do not cancel the loan I will complaint in RBI and consumer forum but didnt receive now I see that got the bill the 1 installment of the Loan no action were taken, they simply closed the ticket already told them I do not have loan application number because they didnt provide me Now I have received first installment bill even though I received the loan amount DD was returned to the back this is ridiculous

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Mar 15, 2023

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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A

[email protected]

from Delhi, Delhi

Apr 15, 2023

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Address: icici bank potdar bhavan jawahar nagar chhatarpur mp

Respected sir,
I am pawan kumar biloniya my account no is[protected] freezed by bank i am many time icici bank visit But not resolve my issue

Regards
Pawan kumar biloniya
shivpuri mp
[protected]

Mar 11, 2023

Complaint marked as Resolved

my email [email protected]

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Hi I am incorrectly charged the below on my account while I do not think I have a Demat account that I ever was able to login

10/03/2023 75033878 DP CHGS TILL JAN-23 Dr. 826.00

client id as above
date of incident 10/03/2023

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Posdec charge - 29.50
i have a salary account in icici bank . I have been charged 3 times posdec charge of 29.50/- on march 9th and March 10th without any intimation and any fault of my own. I want the reversal of this payment. Its a wrong practice to deduct money from account without letting the user know of his fault.

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Hi, I Aditya .K here have observed that ICICI is deducting 826 every year under DMC ..DP charges (as understood is of Demat account charges) since inception of my account i.e. from 2018 onwards till 2023.
I am not using ICICI demat account nor I have activated or confirmed to anyone. Even it is strange that ICICI is not even informing me over SMS while deducting it.
I have written a complaint mail to ICICI attaching every proof but no response in last 2 months. Hence have to reach out on this platform. This is totally an unacceptable behaviour from icici.
I expect you refund my money with surcharge till date.

Attached every details & proof, pls let me know if anything else.

Thank you in advance

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Mar 10, 2023

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0plzq) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

ICICI Bank Complaints & Reviews

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ICICI Bank reviews & complaints page 46

Ashirwad Deep Discount Bond Unsecured Option 1

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ICICI Bank ECSRTNCHG 020323 SR888046500 debit of inr 590

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Deduction of amount twice without any notification

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Ashirwad deep discount bonds

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Bank account issue

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DP CHGS incorrectly charged

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Posdec charge - 29.50

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Under name of DMC..DP charges ICICI is deducting 826 every month since inception of my account!!

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