Claimed

ICICI Bank Complaints & Reviews

3.2
Updated: Aug 25, 2026
Complaints 23793
Resolved
14309
Unresolved
9484
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

ICICI Bank reviews & complaints page 46

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
sukhinder thapar
from Kishni, Uttar Pradesh
Oct 18, 2015
Report
Copy

Non Compliant to RBI and Honorable Supreme court guidelines on collection process

Address: New Delhi, Delhi, 110051
Website: ICICI.COM

Hi, I had an unpaid loan since 2006 and due to multiple slowdowns in my life I was not able to pay the loan amount completely. ADM collection agency located in Laxmi Nagar N.D have suddenly started contacting me for the last 1 month and have been in toch with me and I have been speaking to them that I am willing to pay and settle but need some time and will settle. (Praveen claims to be sitting in ICICI videocon towers branch, Niti Poddar...
Helpful
1 other people found this review helpful
1 found this helpful
2 Comments
Report
Copy
V
venkatsuragani.btech
from Chennai, Tamil Nadu
Oct 6, 2015
Resolved
Report
Copy
Resolved

Credit card charges added as selected Auto debit of total due amount

Address: Chennai, Tamil Nadu

I am using ICICI credit card and having the savings account also. for paying credit card bill i have selected total due and after that amount rs 21 and it is full amount due for that month. So i assumed that the bank paying my full due amounts, but it is not it is paying only minimum due and charges mounted on card account with any intimation that you are paying minimum and all charges are added to card account. and when i checked...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
ajay k goenka
from Noida, Uttar Pradesh
Sep 25, 2015
Resolved
Report
Copy
Resolved

Bajaj scooter bonds

Address: Mumbai City, Maharashtra

I have certificate no. D/00100293. The bond is maturing on 29.06.2023.
I had sent a letter at the address ICICI Bank Towers, Bandra Kurla Complex, Mumbai-400051which is returned back stating that address is changed. Now I want to know the address where I may contact. Secondly, I want to know that the Bond is valid and will mature duly on the due date....
Helpful
5 other people found this review helpful
5 found this helpful
1 Comment
Report
Copy
R
rajesh525
from Noida, Uttar Pradesh
Aug 27, 2015
Report
Copy

Mis Selling Credit Card

Address: Mumbai City, Maharashtra

Had a sales pitch in my Mumbai office and was offered an ICICI Coral MasterCard Credit Card. Have received the card last week. Was quoted the following T&C at point of sale: 1. No Joining Fee. 2. No Annual Fee for First Year. From 2nd Year, Annual Fee of INR 500 waived off if spend is more than INR 50000 per year. Was told above scheme is for Corporate employees. However, yesterday when I checked with ICICI Customer Care team, they...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
shreyas.ptl2626
Aug 13, 2015
Resolved
Report
Copy
Resolved

ERA account issue

Address: Surat, Gujarat

Dear sir /madam I am Shreyas Patel working with Larsen & Toubro - sales & marketing division, and as a sales guys I have to make a lot of travelling claims, so as per my company's policy I suppose to open ERA account in the bank, and I had a salary account with icici bank so I contacted branch from same city and the guy over there has collected all the documents before two week and told me that after one day your account will be alive,...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
P
Pankaj.Jha
from Hyderabad, Telangana
Jul 31, 2015
Resolved
Report
Copy
Resolved

Some amount of my salary account has been blocked by ICICI bank for faulty credit card bill

Address: Gautam Buddh Nagar, Uttar Pradesh

Dear Sir/Madam, I had applied for ICICI bank credit card 1.3 year back which credit limit should be 3 laces as per my eligibility shows on ICICI bank web site and i applied only for that much limit, but unfortunately i got a credit card which cash limit was '0 INR' and purchasing limit was '60k INR' only which was not useful for me. After issuing credit card, i was getting several frequent phone call from ICICI lombard to avail health...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
swarna gogad
from Bhopal, Madhya Pradesh
Jul 31, 2015
Resolved
Report
Copy
Resolved

TAX SAVING BOND-032003-TSB-TWO

Address: Rajnandgaon, Chhattisgarh

Dear Sir/Madam I am the owner of six Tax saving bond-032003-TSB-TWO (Unsecured redeemable Bond in the Nature of debentures) which has the following further details: option: II Face Value per Bond:6200/- Issue Price per Bond: 5000/- Deemed date of allotment : 30.04.2003 Redemption date: 03.08.2006, Bondholder No[protected], Certificate NO: 61741, Name of Bond Holder: Dharam Chand Golchha No. of Bonds: Six (6) Distinctive No(s)...
Helpful
Found this helpful?
1 Comment
Report
Copy
M
manassh
from Bengaluru, Karnataka
Jul 15, 2015
Resolved
Report
Copy
Resolved

Request for addition of joint holder name pending for 59 days

Address: Kamrup Metropolitan, Assam

I had submitted documents for addition of joint holder name in my bank account on 16th may 2015 at ICICI bank Nalbari, Assam but the same is still not done. I was informed that the request has been rejected due to name anomaly. Knowing the same I had resubmitted fresh documents as advised by customer care office at the branch but there was no update from their side. Even the service request was without any resolution. I had escalated the...
Helpful
Found this helpful?
2 Comments
Report
Copy
R
Richa George
from Mumbai, Maharashtra
Jul 8, 2015
Report
Copy

imobile app is not activating

I have downloaded icici bank I mobile app for my banking but app does not activate, when i click on Activate now, first it show sending message and then show sent sms failed. Everytime I get a mail from icici bank to download imobile app. When app is not ready to serve its purpose then why its being advertised so much. Either fix the app technical error or remove it....
Helpful
Found this helpful?
1 Comment
Report
Copy
L
lawrence252
from Nagpur, Maharashtra
Jul 4, 2015
Resolved
Report
Copy
Resolved

Harassment by credit manager Ritesh Sahu in Nagpur Civil lines branch Home loan Dept

Address: Nagpur, Maharashtra

Respected sir, I the Sr Sales Executive in ICICI bank Home loan Dept in Nagpur(Civil line branch) name is Rakesh Lawrence Drazon emp id C69205 of I-process wrote this letter wanted to complaint to the HR of ICICI bank Ltd relating to harrassment by Credit Manager of ICICI bank Ritesh Sahu who has been a person as Non-Professional, Non-Business oriented, Non- Managerial . He harassed me in front of employee without reason, he obstructed...
Helpful
Found this helpful?
1 Comment
Report
Copy
M
Manzaa Ulthur
from Jodhpur, Rajasthan
Jun 24, 2015
Resolved
Report
Copy
Resolved

False statements and asking documents again and again for personal loan

Address: Bangalore, Karnataka

Hi ICICI, His name is Raju(as he claims) (+91 [protected]) and asked me to submit documents for personal loan 2 weeks ago. Even after 2 weeks he is asking me to submit some more docs. And I have been asking him to provide APPLICATION ID from last one week. But he is not providing. And he keeps on saying about getting the approval by EOD. Please guide me on this, I want to know the application status and please stop these kind of fraudsters....
Helpful
Found this helpful?
Write a comment
Report
Copy
Address: Ghaziabad, Uttar Pradesh

Sir, I had purchased below mentioned tax saving bonds and have not received the payment on redemption of the bonds till date. Do let me know in case any further details are required to enable us to get the redemption payment of the bonds at the earliest. Option Tax Saving Bond - Bondholder No. Certificate No.. Distinctive Nos. I 022001-TSB-One [protected] 589499 [protected] I 022001-TSB-One [protected] 589500 [protected] I ...
Helpful
Found this helpful?
1 Comment
Report
Copy
M
M_Abidi
from Bengaluru, Karnataka
Jun 18, 2015
Report
Copy

No direct way to talk to a customer care representative.

Address: Bangalore, Karnataka

I am a ICICI account holder and whenever I have trouble am unable to talk to a customer care representative. They call the numbers on their website as customer care but no option is available on call to talk to one. This is so misleading and I end up going to the branch everytime. Can they not have a straightforward option like 0 or 9 or anything to speak to a customer care on their customer care numbers? Why is it so difficult to speak to...
Helpful
51 other people found this review helpful
51 found this helpful
18 Comments
Report
Copy
S
siddiqui ali
from Mumbai, Maharashtra
May 26, 2015
Report
Copy

harrasement by recovery agents from icici bank

three persons naming geeta, nafisa, and umesh calling us on behalf of icici bank regarding payment of loan .they giving me and my family threats and using abusive languages.they are calling about 30 times in a day.they are calling my daughters office on her landline every now and then and using abusive wordsand calling her colleagues and co workers to ruining her image.giving us social and mental trauma.they are calling from [protected],...
Helpful
Found this helpful?
3 Comments
Report
Copy
A
Advait Patkar
from Mumbai, Maharashtra
May 25, 2015
Report
Copy

not get Relieving Letter

Address: Ratnagiri, Maharashtra

Dear sir, As per discussion with Hr, following mail i got but i dont no what to do Dear Advait Patkar (281802), As a part of the relieving process you are required to obtain following clearances for us to process your relieving letter and final settlement. Please arrange to follow up with the respective clearance authorities and obtain clearance. You can follow up from your personal email id after your last working date. Issuance...
Helpful
Found this helpful?
5 Comments
Report
Copy
S
susrita mishra
May 25, 2015
Report
Copy

Amount not credited after my iwish account closure

Address: Chennai, Tamil Nadu

AMOUNT "NOT" CREDITED TO MY SAVINGS BANK ACCOUNT AFTER MY iWISH ACCOUNT CLOSURE. I have called many times since 22nd of this month after closing my iwish account but in spite of all my calls, escalations and setting the service request tickets to high priority, I am not getting MY MONEY credited to MY own account. No ICICI Manager or Officer owe the responsibility or giving me assurance of the amount. I AM ESCALATING THIS ISSUE to be taken...
Helpful
13 other people found this review helpful
13 found this helpful
23 Comments
Report
Copy
P
PKS6150
from Bengaluru, Karnataka
May 21, 2015
Resolved
Report
Copy
Resolved

Renew of Credit card

Address: Faridabad, Haryana

My credit card no. [protected] is expiring this month Kindly renew the same My registered Mobile no [protected] has now changed to [protected]. and my present address is as under: P.K.SRIVASTAVA C-305 Kanishka Tower, Sector 34, Faridabad-121003...
Helpful
Found this helpful?
1 Comment
Report
Copy
N
neerajshri
from Gurgaon, Haryana
May 15, 2015
Resolved
Report
Copy
Resolved

want to iWish fixed deposit - stuggling since 7 days

Address: Pune, Maharashtra

Since 7 days I am trying to close iWish fixed deposit but WONDERING iWish is not working any more. My SR number is SR[protected]. I will suggest to everyone PLEASE DO NOT CHOOSE IWISH FIXED DEPOSIT EVER. I WILL BE IN TROUBLE TO GET YOUR OWN MONEY WHEN NEEDED. I CALLED SO MANY TIMES TO CC ...DONT KNOW HOW TO RESOLVE THIS ISSUE NOW. I NEED MY ONW MONEY AND STRUGGLING FOR IT. ac[protected] Neeraj Shrivastava...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
Shah Mayank
from Mumbai, Maharashtra
Apr 29, 2015
Report
Copy

Redemption of ICICI Multi Option Bond

Address: Mumbai City, Maharashtra

I had purchased SCICI Multi Option Bond. I want to redeem my bond but since SCICI is merged with ICICI so I inquired with ICICI Bank. I was informed that the amount is transferred to IPF Account and had told that they would not be able to pay my money back. I inquired to them for the procedure to claim my money but there to they did not help me. Please help me. My Warrant no is 527133 LOA Cert No is 27138 LOA Dist No is 28033 Amount...
Helpful
Found this helpful?
3 Comments
Report
Copy
S
Santhikris
from Chennai, Tamil Nadu
Apr 8, 2015
Sep 5, 2025
This thread was updated on Sep 5, 2025
Report
Copy

TAX SAVING BOND 0199 TSB

Address: Mumbai City, Maharashtra

My father had purchased TWO no:s of ICICI Tax Saving Bond 0199 TSB on 03.03.1999 whose redemption date was 03.03.2002. However, he passed away in 2003 after a bout of prolonged illness. Though we had checked all his financial papers at that point of time, this particular Bond somehow slipped from the lot and we got it from his papers recently. Please advise us on the formalities to redeem the same now. Regards Santhi Krishnan [protected]...
Helpful
Found this helpful?
1 Comment
Report
Copy