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ICICI Bank Complaints & Reviews

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Updated: Dec 13, 2025
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ICICI Bank reviews & complaints page 46

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D
dvs96
from New Delhi, Delhi
Mar 1, 2023
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Money deducted from my bank account while making payment for opening insta digital saving account of ICICI bank but payment page is showing that 'your fund transfer was not successful ' .But amount of ₹95000 was debited from my account.Kindly resolve this issue.
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    S
    satzzvino
    from Powai, Maharashtra
    Mar 1, 2023
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    Hello, my name is Satheesh working in tcs bangalore. My icici prepaid meal card valid from 02/21 upto 01/26. But currently, my card is being shown invalid status.
    I have tried to access the food card self care portal but it shows card status invalid error (Please see attached image)

    Please help resolve this urgently.
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      R
      Raja Khandrika
      from Yanamalakuduru, Andhra Pradesh
      Mar 1, 2023
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      I am the a/c holder of icici bank from last 10 years,
      Now they have charged rs. 706.82 under this category dcardfeeJAN23-DEC23+gst
      On 28 feb 2023.
      I am not aware what type of charges are these.
      They says there is no charges of this and deduct my money.
      Kindly refund my money back to my account.
      ICICI Bank customer support has been notified about the posted complaint.
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        N
        Nisha T Sathe
        Feb 28, 2023
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        Address: Pune

        Hello,

        I need to surrender your POS swipe machine services with immediate effect. I have also made several requests regarding the same earlier & you have still deducted the following charges from my account without any intimation -

        No Date Amount
        1 29-Nov-22 826
        2 14-Dec-22 1, 180
        3 28-Dec-22 826
        4 21-Jan-23 11, 800
        5 21-Jan-23 11, 800
        Total 26, 432/-

        Following are the complaints I had made regarding the discontinuation of your services -

        No Date Number
        1 25-Nov-22 82789896
        2 23-Dec-22 83612894
        3 21-Jan-23 84318217

        I am a small shop owner & request you to stop debiting my account and refund my money as soon as possible.

        My POS machine details are as below:
        TID Number: 39116059
        MID Number: [protected]
        Shop Name: Naman Ayurved & General Stores

        Nisha Sathe,
        Prop. Naman Ayurved
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          M
          Mahwsh
          Feb 28, 2023
          Jun 27, 2023
          This thread was updated on Jun 27, 2023
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          Address: H.No:1-205, Vill and Mand:Kattangur, Dist: Nalgonda, Telanagana, 508205

          Hello ICICI, thia is Mahesh would like to inform you that on 15feb the payment was an unauthorized transfer of Rs 18194. My bank account number is[protected]. My account statement sent by you shows that an automatic payment was made to NACH. However this payment was unauthorized. please let me know why it is debited from my account, on 15th feb I informed to local ICICI bank in Hubsiguda Hyderabad, Name Sneha who is working in ICICI sent an email to NACH team, regularly I am asking her regarding this issue but she said still didn't recieved any reply from NACH team, but i got a message from ICICI bank like (ECS/NACH of Rs 18194.00 towards CL01058898 from ICICI Bank Acct XX4902 has returned on 15-Feb-23 due to Insufficient fund. Applicable return charges will be levied) but till now I didn't receive any refund amount, please refund the amount immediately. Again on 22nd 491 and 23rd feb Rs.593 deducted, all are unauthorised deduction, may I know the why your Bank is doing these many fraud.

          Name: Mahesh Mukkamula
          Account no:[protected]
          Branch Name: Madhapur.
          +2 photos
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          Did this get resolved??

          I have the same problem.
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            V
            vtlende
            from Pune, Maharashtra
            Feb 27, 2023
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            Address: Flat No 301, E3 Bldg, Madhuban Soc, Vishrantwadi,

            Dear icici team,
            My icici saving account has been debited following charges naming surcharge (Mcc 5541) for fuel purchase. Government is promoting cashless transaction and i have been charged on my own money. Does that mean it's wise to take out money from atm and pay in petrol pump? Request you to check and revert below transactions.
            ICICI Bank customer support has been notified about the posted complaint.
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              H
              Huseni Kathiria
              Feb 27, 2023
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              Team,

              I have been an ICICI Bank NRI customer for over 10 years and all of sudden the bank has started charging duplicate transactions for a couple of times. Upon the complaint, It doesn't really help fix the issues for several days(month).

              I have got again duplicate charges with NACH_AD_RTN_CHRG~IPRULI~24JAN23~ca5
              3fc5~64307541

              I am not sure about it and Bank didn't give me any details.
              Can you please help prevent Bank to deduct the amount for no reason? Especially the ones which are duplicated.

              -Huseni
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                S
                sauravsingh1606
                from Kolkata, West Bengal
                Feb 27, 2023
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                Deduction of rs.826 for DMC . I have never used demat account then why this amount id deducted? They said it is life time free.
                Kindly refund my amount .
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                  P
                  Pareshbhai Vadhvani
                  Feb 26, 2023
                  Feb 27, 2023
                  This thread was updated on Feb 27, 2023
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                  I have salary account in ICICI bank, my account has been deducted by Rs 826. I have not using my dmat account at all.

                  When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici.
                  ICICI Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0ongr) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    H
                    Harshask
                    from Hassan, Karnataka
                    Feb 26, 2023
                    Feb 27, 2023
                    This thread was updated on Feb 27, 2023
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                    Address: Icici bank
                    Website: www.icicibank.com

                    Ive recharged my number with plan 666 jio money has been deducted twice and recharge is not successful and phone number to which recharge is done : [protected]
                    At [protected]@icici
                    Date is 24th feb 2023 time 9.30AM and 9.29AM
                    Transaction id :[protected]
                    Transation id 2:[protected]
                    +1 photos
                    ICICI Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0ongs) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      H
                      Harshask
                      from Hassan, Karnataka
                      Feb 26, 2023
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                      Address: Icici mumbai
                      Website: Icici

                      Ive recharged my number [protected] with jio plan 666 and money has been deducted twice recharge is not successful please see to the matter
                      Date of recharge 24th feb 2023
                      Time of recharge: 9.30AM and 9.29AM
                      Recharge mode : upi
                      Recharge platform: samsungpay
                      [protected]@icici
                      Transaction id :[protected]
                      Transation id 2 :[protected]
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                        H
                        Harshask
                        from Hassan, Karnataka
                        Feb 26, 2023
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                        Address: Icici bank

                        Ive recharged my number [protected] with 666 plan and money has been deducted twice and recharge is also not successful please see to the matter date 24th feb 2023 and time 9.30AM and 9.29AM
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                          V
                          vijayprakash6174
                          from Parvathipuram, Andhra Pradesh
                          Feb 26, 2023
                          Feb 26, 2023
                          This thread was updated on Feb 26, 2023
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                          I am vijaya prakash V. 796 rupees has been deducted from my account as (DMC/IN[protected] DP CHGS TILL JAN 23) on 25-FEB-2023. Which I did not ask when I was opening account (I don't even know about Demat Account, how to use it and what is it about) but the icici representative stated that it is free of cost and it will never be charged and he convinced me that I can use it in feature. But he isn't told me that it will be charged which I don't want(I have not used till now).

                          If this service is going to charge me they have to remind or intimate before, so that I can cancel or close that service and with out any prior information or sms alert the money was deducted from my account. Even after the deduction I did not get any notification. Today when I check my account I found it and this is the second time, last year also the money was debited but I don't understand on that time. This is completely unacceptable.
                          Please refund my total amount and close that service or Demat Account. My icici account number is :[protected]
                          and my phone number is [protected]
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0oltp) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            K
                            kavimani26
                            from Chennai, Tamil Nadu
                            Feb 26, 2023
                            Feb 26, 2023
                            This thread was updated on Feb 26, 2023
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                            Address: mahalingapuram

                            I didn't used any of your ECSR things, why you guys taken money from my account, pls give the reason and resent to my money with my account.
                            ICICI Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0oltr) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              A
                              Abhishek Patkar
                              Feb 26, 2023
                              Mar 4, 2023
                              This thread was updated on Mar 4, 2023
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                              An amount of 590Rs has been deducted from my account without any prior knowledge or information. All my Emis and deductions are also paid and still this charges have been levied. I want my refund for this amount
                              ICICI Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0p652) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                A
                                AvinashVagvala
                                Feb 25, 2023
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                                Address: Hyderabad

                                Today as in 25th Feb 2023. ICICI Bank deducted Rs.826 From my account without any information via SMS or Email. Its been 7 years using the ICICI Bank for SA/CC. Till date I haven't used any DMC. But they got deducted Rs.826 as a DMC/XXXXXXXXXXXXXXXX/DP CHGS TILL JAN-23. Bank is looting public hard earn money silent. Kindly Do needful.
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                                  AvinashVagvala
                                  Feb 25, 2023
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                                  Address: Hyderabad

                                  Its been 7 years, I'm maintaining ICICI Bank account. Today as of Feb 25th 2023. Rs.826 Got deducted from my account as a charges of DMC/16O1XXXXXXXX3879 DP CHGS TILL JAN-23. Till date I didn't even use any other account other SA/CC Accounts in this bank. I not even got any message from bank. They directly deducted from my account silently. This is directly looting customers hard earn money silently without knowing. Kindly please do needful.
                                  ICICI Bank customer support has been notified about the posted complaint.
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                                    Anjaneyulu Tanukula
                                    Feb 25, 2023
                                    Mar 4, 2023
                                    This thread was updated on Mar 4, 2023
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                                    Am therese. 824.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till oct-19) on 25-apr-2019. I have never used my demat account till now.

                                    They told me by the icici representative that it is free of cost and it will never be charged/deduct money and also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

                                    When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[protected]. This is completely unacceptable and please refund my amount. My phone number [protected
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0ooxo) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      Anjaneyulu Tanukula
                                      Feb 25, 2023
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                                      Am therese. 824.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till oct-19) on 25-apr-2019. I have never used my demat account till now.

                                      They told me by the icici representative that it is free of cost and it will never be charged/deduct money and also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

                                      When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[protected]. This is completely unacceptable and please refund my amount. My phone number [protected]
                                      ICICI Bank customer support has been notified about the posted complaint.
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                                        R
                                        rajpalmajoka
                                        from Jaipur, Rajasthan
                                        Feb 25, 2023
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                                        Address: jaipur, India

                                        I have transferred 75000 to PNB bank but not received by beneficially.
                                        There was 2 transaction with same amount first was success and second failed. See below 2 transaction details:-
                                        From Account Number
                                        [protected]
                                        GLITZ TECHNOLOGY PRIVATE LIMITED

                                        To Account Number
                                        Payee Account Number [protected]
                                        Bank IFSC Code PUNB0874800

                                        Transaction 1, Date[protected]:53:04 PM:-
                                        MMT/IMPS/[protected]
                                        6/Jaipal/JAIPAL /
                                        PUNB0874800
                                        Successfully transferred and received .

                                        Transaction 2, Date[protected]:54:11 PM:-
                                        MMT/IMPS/[protected]
                                        2/Jaipal/JAIPAL /
                                        PUNB0874800
                                        Successfully transferred but not received by beneficially .
                                        ICICI Bank customer support has been notified about the posted complaint.
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