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ICICI Bank Complaints & Reviews

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ICICI Bank reviews & complaints page 46

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S
Sowmya Shanith
from Mumbai, Maharashtra
Jan 20, 2023
Jan 20, 2023
This thread was updated on Jan 20, 2023
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Loan closure

Seller back out from the deal hence i had visited bank and informed agent to cancel the loan dated 28th sept as the action was not taken i had visited again bank on 30th sept and informed the branch manger to cancel the loan. On oct 1 st i had emailed to the bank marking the bank agent and branch manager in the loop about the cancellation. Even after several reminders there was no action and i had pay all the interest. Now the mail reply...
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G
guptashe
from Coonoor, Tamil Nadu
Jan 20, 2023
Jan 21, 2023
This thread was updated on Jan 21, 2023
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ICICI Credit card bill paid before time but the next month's statement still shows previous month's balance with the late fees.

Address:Coonoor

I paid my credit card bill for the month of Dec' 22 amounting to Rs.3222 through my HDFC a/c Via Gpay UPI on 23.12.22 But shockingly ICICI Bank says that the amount is not received and they have added late fees charges along with carrying forward the previous balance amount. Please find attached the Gpay invoice, my HDFC account statement for the period Dec' 22- Jan' 22, ICICI credit card statement for the month of Dec' 22 and Jan' 23. br...
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N
Nisha-age
from ahmedabad, Gujarat
Jan 20, 2023
Jan 20, 2023
This thread was updated on Jan 20, 2023
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Illegally shows I am lender of personal loan of Rs. 5 lakh

Dear sir,
with all due respect I want to tell you that My cibil score shows wrong details of auto personal loan of Rs. 5 lakhs, which is not taken by me. I have never opened bank account in ICICI bank.
Wrong Loan no is LAABD[protected].
will you please remove verifying the further details on an urgent basis?...
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M
Mihir T
from Ponda, Goa
Jan 19, 2023
Feb 3, 2023
This thread was updated on Feb 3, 2023
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ICICI Corp Gift card - payment declined

I recently received a ICICI Corp Gift card from my friend. I tried to use it at a merchant and the card declined. I tried calling the Customer Care for help but it hung up on me several times. Any immediate help will be appreciated. Very Disappointed with ICICI Customer Service....
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T
thomasanil2013
from Alappuzha, Kerala
Jan 19, 2023
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Amount not credited

Yesterday I added 400/- through icicidirect app via gpay. Transactions was successful and received confirmation message from my bank.
But it is not added in my ICICI direct account. I called customer care ( which is not toll free ) number of icicidirect and they confirmed the acceptance of amount and told me that it would be reflected in 4 hours. Today i checked the account but it is still not credited.
I added the to run a...
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A
Anshul061192
from Bengaluru, Karnataka
Jan 18, 2023
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IVR Asking me Credit Card Pin

I had called icici customer care for some credit card requests and connect to an agent for it. I called from my bank account registered phone number. The ivr system immediately recognized me and started blabbing me about my account balance and other details.

While connecting my call to customer representative, the system first asked me for my 12 digit card no. And later on asked for my pin; which i totally am not comfortable...
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D
Dinesh6572
Jan 18, 2023
Jan 18, 2023
This thread was updated on Jan 18, 2023
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Refund status of ARN

Address:Kharkhana branch

Im waiting for my refund from "clear Trip" the amount has been initiated by Travel agent clear Trip but Icici but has not credited in my account. This is getting ridiculous. ARN[protected] plz help @[protected]@gmail.com...
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V
Vishal Phadke
Jan 18, 2023
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Charge Back debit adjustment cost levied on my FASTAG

Address:BKC Mumbai
Website:www.icicibank.com

Date of Incident:
13th Sept 2022, 17th Dec 2022, 21st Dec 2022, 17th Jan 2023

Description:
ICICI Bank is cheating me. Without knowing they are debiting charges from my Fastag account as Charge Back Debit. And when you try to check the statement on App, very smartly they dont show this charge. Its only when you take the pain of going into detailed statement by entering First and Last dates, is when you see these...
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S
Shadaf Arshi
Jan 17, 2023
Jan 17, 2023
This thread was updated on Jan 17, 2023
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Deducted 590+590 (I.e. 1180) twice from my ICICI account

Address:Hyderabad

ICICI has deducted 590 rupees twice a day (i.e. 1180 rupees) from my ICICI savings account.

Reference:
ECSRTNCHG01_100123_SR[protected]
ECSRTNCHG02_100123_SR[protected]...
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S
Shadaf Arshi
Jan 17, 2023
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Deducted 590 twice from my ICICI account

Address:Hyderabad

ICICI has been deducted 590 twice a day from my ICICI account.

Ref message:
ECSRTNCHG01_100123_SR[protected]
ECSRTNCHG02_100123_SR[protected]...
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R
Raghavm0104
from Jodhpur, Rajasthan
Jan 17, 2023
Jan 17, 2023
This thread was updated on Jan 17, 2023
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Issue with ICICI Vimal Vatsalya Bonds

Dear Team
I was alloted a total of 9 ICICI Vimal Vatsalya Bonds on[protected] with a redemption date[protected]
PFA one of the 9 bond certificates
There has been no communication with regards to the redemption payment against the said bond
Kindly look into the matter asap and guide us with the process to get the redemption value of the bonds

Thanks and Regards
Raghav
Email id: [protected]@gmail.com...
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A
Aditya7479
from Delhi, Delhi
Jan 16, 2023
Jan 20, 2023
This thread was updated on Jan 20, 2023
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Unauthorized payment done without informing me

Address:A-16A, D3, Salar Balaji Apartment, Raju Park, Deoli Road, Khanpur, Delhi PIN - 110062

Today I noticed that my bank account has 79 rupees only but when I checked it 2 days before the incident it had 600+ rupees in my bank account. When I checked the transaction history it showed that 563 rupees has been deducted from my account on 16/1/23 without any information and when I checked the details it showed MABchgs-Dec22+GST.
So, please solve this query and give the deducted money back to my bank account as soon as possible...
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M
Mac Soni
Jan 16, 2023
Jan 16, 2023
This thread was updated on Jan 16, 2023
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ICICI Limited Money Multiplier Bond-0399-MMB-TWO Redemption Proceeds not received

I have ICICI Limited Money Multiplier Bond-0399-MMB-TWO which was supposed to be redeemed on 28-Apr-2017 and have not received Redemption proceeds for the same or any communication in this regard from the ICICI. Please let me know proceedure for getting Redemption proceed on my mail....
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R
Rajana Divya Rajya Lakshmi
Jan 15, 2023
Jan 20, 2023
This thread was updated on Jan 20, 2023
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Uid (267011)

Dear Customer, your credit request is declined. UPI Ref. no.[protected] ICICI Bank.
I have tried self transfer but it's not happening, i m not receiving money from any other banks as the sender's bank is showing as the bank isn't responding to take accept money. I need to pay credit card bills within 2 days. I have kept multiple mails but i didn't get any response back. Please make sure to get the fastest resolution possible....
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S
Subin005
Jan 15, 2023
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Dp chgs till nov22

My money deducted without my permission 825rs. That's my college fees. Im not a trader and still im not using my demat account. They automatically take money from me for sip . I don't know how. Im called customer care executive and tell don't take anymore amount. They said ok. But no other changes happened. I want the amount refund 🙏. Please help me please. Can i get the refund... Waiting for reply....
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M
Metro Engineering
Jan 13, 2023
Jan 15, 2023
This thread was updated on Jan 15, 2023
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Regarding Redemption of Children Growth bond

To,
Dear Sir/Madam

Whomsoever it may concern.

I had two Children Growth Bond of ICICI LIMITED for my Daughter, whose Bondholder numbers are[protected]&[protected] of dated 27.11.2001, whose Redemption date was 12.11.2022.
For the redemption of same i have approached nearest icici bank branch, But didn't get any help from there Stating it's beyond their preview. For the same i visited ICICI Direct...
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P
prafulla dhakate
Jan 12, 2023
Jan 13, 2023
This thread was updated on Jan 13, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dmc/in30267935431276 DP CHGS TILL FEB-22

Address:UDAIPUR BRANCH, MADHUBANI, 2-C, GROUND FLOOR, MADHUBAN, 313001

Hi prafulla dhakate here. 826.00 rupees has been deducted from my account as (DMC/IN[protected] DP CHGS TILL FEB-22. and this is being deducted since March-2019. I have neither subscribed nor used my demat account till now.

Also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

Mentioned the transaction remark -
DMC/IN[protected] DP CHGS TILL...
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A
Anand Sade
from Bengaluru, Karnataka
Jan 12, 2023
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EBA NSE deduction charges

Address:A114 SVS Palms 1, Chinnapanahalli 11th Cross

Here was a deduction from my ICICI account associated with my ICICI Direct with transaction remarks saying 'EBA/NSE N 2023508/[protected]' and the amount is 50.06 and 'EBA/NSE N 2023008/[protected]' and the amount is 279.16 which is not that high but I should be informed and I was never informed if that is a hue brokerage cost that I am paying.

I seek an immediate response for such a big deduction of payment from my account...
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S
SAM Cornelius CHAPPIDI
Jan 11, 2023
Jan 12, 2023
This thread was updated on Jan 12, 2023
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Debit Frozen Account

I have an Indian account (xxxxxxxxxx75) frozen and not sure why it was frozen.
I have been using since very long time and now it is on hold. I came to USA on H1B visa for work. All of sudden when I see my account and doing transfer im unable to do it. I spoke with my home branch too.. My money got stuck in the account and eveyrthing is linked to it...
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S
sajancc
Jan 11, 2023
Jan 12, 2023
This thread was updated on Jan 12, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ICICI Bank Online Banking - Fraudulent transaction (ADTPSLSIPG) for an amount of Rs 10000 withdrawn from my bank account without

On January 11, 2023, Rs10000 withdrawn from my bank account and transaction remarks has it as "ADTPSLSIPG" and this transaction was not authorized by me nor i have provided any standing instructions for Auto Debit to any merchant online or offline. Per ICICI customer service (Spoke to 2 agents and 1 supervisor) it is assumed to be an auto-debit transaction from a merchant which they are still investigating. I have asked the bank to refund/revert...
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