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ICICI Bank Complaints & Reviews

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Updated: Jul 14, 2026
Complaints 23787
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ICICI Bank reviews & complaints page 45

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S
Sachid Doshi
from Mumbai, Maharashtra
Apr 20, 2016
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Conversion of roi on my home loan - lbmum00001179525

Address: Mumbai City, Maharashtra, 400703
Website: www.icicibank.com

Dear sir,

My home loan account number: lbmum[protected]. My home loan is 10 years old & i am currently paying 13.6 % interest which is very high so i had called your customer care a month back, they asked me to visit your branch & ask for conversion for roi and submit the application.

I have visited your vashi branch for last 3 weeks & every time they did not accept my request giving the excuse that icici bank...
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vkumarnair
from Ernakulam, Kerala
Apr 15, 2016
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Unethical charges - credit card - annual fee charged even after cancellation request

Address: 600097
Website: www.icicibank.com/complaints/complaints.page?#toptitle

I had been an icici credit card user for last 5 years, and last january my credit card payment reached them on 2nd february, against the pay by date of 30th jan. (There were a saturday & sunday banking holidays).

Though i requested for reversal of extra interest of over 1300/- icic team didn't reverse, and i escalated this to customer care head, principal nodal officer and now to level 4 officers. It was sad to see they were...
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N
neeraj_ru2001
Apr 12, 2016
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NRI Home Loan approval delay and no proper response

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

I submitted my application for NRI home loan in the first week of March 2016 in all respect however i am still waiting for approval. Chronology
- 4 March 2016 Application handover to ICICI representative (Arif Hussain)
- 30 March 2016 inquiry/verification received from ICICI (Sakshi Bindal / Regional Credit Manager Noida)
- 7 April 2016 house verification from ICICI

I am afraid of financial loss claim from...
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Sindhu.Madishetty
Apr 3, 2016
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Didn't receive my iwish amount completely

Address: 500032
Website: www.icicibank.com

Hi,
I opened an i wish account for 1500 per month.
Added amounts on particular dates.
1000 10/7
1500 2/8
1500 2/9
1500 2/10
1500 2/11
500 3/11
1500 2/12
2000 13/12/2015
1500 2/1
3000 2/1
300 2/1
According to terms and conditions if we withdraw after 6 months the interest will be 7% but i didn't even receive 2% also.
I added 15800 to...
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sameera sadiq
from Mumbai, Maharashtra
Feb 29, 2016
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Complaint against relationship manager

Address: Bangalore, Karnataka, 560045
Website: ICICI Relationship manager

Hi,
I am resident of bangalore HBR layout.I applied for personal loan as on 24 feb 2016 and got a approval call on 29 feb 2016 evening.Relationship manager named Amudha(Office:Hosur, Bommanhalli) asked to submitt me cancel cheque of my respective a/c for which I had to apply for cheque book and it takes 3working days to issue the cheque book.After I said that, initially she said my loan gets cancelled if I dont submitt by next day...
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J
jeet singh.
from Noida, Uttar Pradesh
Feb 20, 2016
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Debit rs 10, 000 but i was not received it in axis bank atm

Address: Ghaziabad, Uttar Pradesh, 201002
Website: n/a

Dear RBI,

My name is jeet singh My icici A/C No is[protected] and ifsc code is 0001825 Branch S.D.A Development Area c-18 safdarjung New Delhi 1100161 There is Rs.10, 000 Debit without withdraw My account on 08/ feb /2016 at 01:22pm. I was tying to withdraw rs 1000 on axis bank atm but i did not receive it and less rs 10, 000 immediate i did the complaint in icici customarcare for resolve it but after 07 days it has been...
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B
bandlamudi
from Hyderabad, Andhra Pradesh
Feb 16, 2016
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PL marketing guys giving false promises

Address: Bangalore, Karnataka, 560071

Hi,

I have received a call from icici regarding personal loan with interest rate 11.49%. So I have cancelled my PL application(12.75%) at hdfc bank n applied for icici PL on 27th jan. When I make a call to the contact to enquire about loan status, they used to tell that the loan gets disbursed in one day. Now they are telling that the loan got approved for 12.5%. Why icici marketing guys are playing with my needs n my cibil...
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Srinivas Attaluri
from Visakhapatnam, Andhra Pradesh
Feb 7, 2016
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Redemption of money multiplier bond - 082000-mmb three series

Address: Mumbai City, Maharashtra, 400008
Website: www.icicibank.com

I purchased two bonds of issue price Rs 5000/- each, under the above series (MMB-08200) allotted to me on 05.10.2000, with face of Rs 25000/- each. (Bondholder No[protected]Certificate Nos 2288 & 2289). As the redemption date 05.10.2015 already crossed, I forwarded the bonds with request / discharge, to the ICICI Infotech Services Ltd, Maratha Mandir Annexe, Dr AR Nair Road, Mumbai Cental, Mumbai-8; as mentioned in the bonds. But, the cover...
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N
Nalin Kaul
from Delhi, Delhi
Jan 31, 2016
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Name spelling correction

Address: New Delhi, Delhi, 110 017
Website: ICICI Bank

My father is 83 years old and opened an account with ICICI bank more than 10 years ago. His first name is spelt Autar but it was wrongly printed as Avtar in his old PAN card and his account was opened by ICICI bank in the name Avtar. I recently noticed this mistake and asked him to get it corrected but ICICI Bank asked him to provide a gazette notification for change of name even though he provided them with a PAN card and Adhaar Card with...
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K
Kerala2016
from Ernakulam, Kerala
Jan 4, 2016
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NRI Premia account and credit card.

Address: Ernakulam, Kerala, 682 301
Website: www.icicibank.com/complaints/complaints.page?

To: vineetha vijayan ; Poornima Nair /RCLG/IBANK/TPTRA ; Prakash Shankar /RCLG/IBANK/TPTRA Cc: Mailbox34080x4746 ; Manjesh Neelakantan /RCLG/IBANK/TPTRA ; ICICI Bank ; "saurabh.[protected]@icicibank.com" ; "krishnan.[protected]@icicibank.com" ; "[protected]@icicibank.com" ; Sanu Samson /RCLG/IBANK/TPTRA ; Rini T. /RCLG/IBANK/KCTV ; P.SHANMUGARAJ ; Chumki Mukherjee ; Neetu N. ; ICICI Bank ; Sunil Nair /RCLG/IBANK/KOCHI ; "priya.[protected]@icicibank.com"...
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Abinash S
from Bengaluru, Karnataka
Jan 1, 2016
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ATM responds with error code 72 but amount has been deducted from my account.

Address: 560068

Time of Issue : 19:45 (appox ) 01 Jan 2016 I tried to withdraw Rs.6000/- from ATM ID- S1CW3839 at Bommanahalli, Banaglore. It returned an error code 72, but the amount has been deducted from my account Name : Abinash S Card Num : 4221 3XXX 21XX 3466 Mobile : +91 [protected] I am very vexed by this, checked ICICI website for a 24x7 support number, but there wasn't one. Appreciate any help in refund of my money. Regards, Abinash...
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M
Manish Bhalala
from Surat, Gujarat
Dec 7, 2015
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Not decreasing rate of int. As per rbi

Address: 395008

I have purchased home loan vid ac no. LBSUR[protected] from icici bank as a FLOATING RATE of int. so bank have to down the rate of int. as per the RBI rule but now a days bank is not giving us the benefit as per RBI has given. so my complaint is why bank are not forwarding the benefits to customers ?? if RBI increases the rate of int. then bank directly increase the rate of int. but in case of decrease ehat happen to bank ?...
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Shishir Khandekar
from Ahmedabad, Gujarat
Nov 20, 2015
Oct 12, 2024
This thread was updated on Oct 12, 2024
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Lost my payment cheque from dropbox

Address: 380061

Mr. Manager, I am ICICI credit card holder since long time . Last month i dropped 2 cheques for the payment as below. 1. For E.M.I. Rs. 2693/- Bank : BANK OF MAHARASHTRA Chq.Date.[protected] 2. Tikona Internet Bill Rs.513/- Bank : The Progressive Merc. Co-op Bank Chq.Date[protected] I dropped both cheques at same time and same day in ATM DROPBOX of ICICI BANK ANKUR SOCIETY BRANCH, Nr. PALLAV CHAR RASTA, NARANPURA AHMEDABAD. Surprised...
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ravi4feb
from Mumbai, Maharashtra
Nov 1, 2015
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Dp charges - 57325610 dp chgs till sep-15

Address: Pune, Maharashtra

I am RAVINDRA VISHWAKARMA. 570.00 Rupees has been deducted from my account as[protected] DP CHGS TILL SEP-15) DP charges on

29/10/2015. I have never activated and used my Demat account till now. There was no prior notice.I haven't received any deduction

message to my mobile. I need justice and my money back immediately.My Account Number is[protected]....
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S
sukhinder thapar
from Kishni, Uttar Pradesh
Oct 18, 2015
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Non Compliant to RBI and Honorable Supreme court guidelines on collection process

Address: New Delhi, Delhi, 110051
Website: ICICI.COM

Hi, I had an unpaid loan since 2006 and due to multiple slowdowns in my life I was not able to pay the loan amount completely. ADM collection agency located in Laxmi Nagar N.D have suddenly started contacting me for the last 1 month and have been in toch with me and I have been speaking to them that I am willing to pay and settle but need some time and will settle. (Praveen claims to be sitting in ICICI videocon towers branch, Niti Poddar...
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venkatsuragani.btech
from Chennai, Tamil Nadu
Oct 6, 2015
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Credit card charges added as selected Auto debit of total due amount

Address: Chennai, Tamil Nadu

I am using ICICI credit card and having the savings account also. for paying credit card bill i have selected total due and after that amount rs 21 and it is full amount due for that month. So i assumed that the bank paying my full due amounts, but it is not it is paying only minimum due and charges mounted on card account with any intimation that you are paying minimum and all charges are added to card account. and when i checked...
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ajay k goenka
from Noida, Uttar Pradesh
Sep 25, 2015
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Bajaj scooter bonds

Address: Mumbai City, Maharashtra

I have certificate no. D/00100293. The bond is maturing on 29.06.2023.
I had sent a letter at the address ICICI Bank Towers, Bandra Kurla Complex, Mumbai-400051which is returned back stating that address is changed. Now I want to know the address where I may contact. Secondly, I want to know that the Bond is valid and will mature duly on the due date....
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R
rajesh525
from Noida, Uttar Pradesh
Aug 27, 2015
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Mis Selling Credit Card

Address: Mumbai City, Maharashtra

Had a sales pitch in my Mumbai office and was offered an ICICI Coral MasterCard Credit Card. Have received the card last week. Was quoted the following T&C at point of sale: 1. No Joining Fee. 2. No Annual Fee for First Year. From 2nd Year, Annual Fee of INR 500 waived off if spend is more than INR 50000 per year. Was told above scheme is for Corporate employees. However, yesterday when I checked with ICICI Customer Care team, they...
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shreyas.ptl2626
Aug 13, 2015
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ERA account issue

Address: Surat, Gujarat

Dear sir /madam I am Shreyas Patel working with Larsen & Toubro - sales & marketing division, and as a sales guys I have to make a lot of travelling claims, so as per my company's policy I suppose to open ERA account in the bank, and I had a salary account with icici bank so I contacted branch from same city and the guy over there has collected all the documents before two week and told me that after one day your account will be alive,...
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Pankaj.Jha
from Hyderabad, Telangana
Jul 31, 2015
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Some amount of my salary account has been blocked by ICICI bank for faulty credit card bill

Address: Gautam Buddh Nagar, Uttar Pradesh

Dear Sir/Madam, I had applied for ICICI bank credit card 1.3 year back which credit limit should be 3 laces as per my eligibility shows on ICICI bank web site and i applied only for that much limit, but unfortunately i got a credit card which cash limit was '0 INR' and purchasing limit was '60k INR' only which was not useful for me. After issuing credit card, i was getting several frequent phone call from ICICI lombard to avail health...
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