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ICICI Bank Complaints & Reviews

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Updated: Apr 11, 2026
Complaints 23779
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ICICI Bank reviews & complaints page 45

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V
VarshaDas12
from noida, Uttar Pradesh
Mar 24, 2023
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HI,

ammount is being deducted every month against my Demat account, whereas i have traded from that account, it was deducted in february month as well, and this month deduction is 2529.
plz resolve
ICICI Bank customer support has been notified about the posted complaint.
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    P
    pravinpm
    Mar 23, 2023
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    Unable to transfer funds, note appear as account is not available with user
    ICICI Bank customer support has been notified about the posted complaint.
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      Dear Sir,

      I am writing this email to bring to your attention an issue that I am facing with my ICICI credit card account. I have noticed that the interest charges have been levied on the whole amount instead of the outstanding balance on my card.

      I have been a loyal customer of ICICI for many years, and I have always made timely payments on my credit card account. I have never defaulted on any of my payments,...
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      S
      Mar 23, 2023
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      10 days ago 1899 rs has been deducted from ICICI Bank account mentioning it's for one assist plan renewal. I don't remember when I opted for this plan or why the money has been deducted without prior indication. Please reply to this complaint ASAP and I would like a complete refund from this charge .

      Will submit the remaining details in mail once I get a reply.
      ICICI Bank customer support has been notified about the posted complaint.
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        S
        Swapnpriya
        from Pune, Maharashtra
        Mar 23, 2023
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        Address: Somvar peth pune

        Please tell what about this deduction of money and for which policy renewal is this .. Please dont deduct this much of money and there is no message received for this deduction... I very proud of i m customer of ICICI bank but i m expecting this much amount of deduction from bank so i m so disappointed 😒
        ICICI Bank customer support has been notified about the posted complaint.
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0q8ti) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          G
          godaravikiran
          from Delhi, Delhi
          Mar 23, 2023
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          Hi Team,

          I have made many complaints with icici direct customer care but my issue is not resolved, hence posting in the consumer complaints.
          Issue:
          I have converted MTF shares to delivery of Adani transmission on the 2nd of March total of 80 shares and only 30 are reflected in the account and 50 are missing.
          I have contacted customer service and logged a couple of sr[protected], sr[protected], SR[protected] but still, the issue is not resolved.
          This is really frustrating and it has been more than 20 days, but the issue is still unresolved.
          please review and resolve this issue
          Contact number:[protected]

          Regards,
          Ravi
          ICICI Bank customer support has been notified about the posted complaint.
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            S
            Mar 23, 2023
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            PPL/WPP policy

            Dear Sir,
            on date 22.03.2023 my account is deducted with 1899 for he policy which i haven't enrolled. For me 2000 is very important and its a huge amount so i request to cancel the policy and refund my amount. The accont details are mentioned below

            Name: Ramesh Y
            Acc.no:[protected]
            Branch: Vijayawada bandar road...
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            S
            sbhan4333
            from Gurugram, Haryana
            Mar 23, 2023
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            Hi, generally I pay all my bills on time, but ICICI credit card applied late fee for delay in my payment because of my illness. I requested many times to waive off the fee, now every month they apply new late fee and taxes on my card. Please resolve my issues.
            pH -[protected]
            Card No- XXXXXXXXXX4002
            ICICI Bank customer support has been notified about the posted complaint.
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0q8tn) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              A
              akum1108
              from Arrah, Bihar
              Mar 22, 2023
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              Address: Arrah

              Bank is started deducting auto debit return fee from last 2 months and I don't know how as I don't give any bank for auto debit and not opted for this anytime and after deduction they deactivated my auto debit automatically on 15 March...they are now providing worst service in this segment
              ICICI Bank customer support has been notified about the posted complaint.
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0q8tr) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                G
                gargdin1
                Mar 22, 2023
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                It is unethical on part of ICICI Bank to charge me around 550 rs in the name of auto debit return fee..
                I had made payment of 21000(for online card booking) using credit card and was due to pay 21000 on 22 march 2022 and when I cancelled my booking i was refunded 18900 rs and remaining 2100 rs amount was there in my account and i paid that from my savings account ..
                But ICICI bank charged me 550rs as auto debit return fee when i had already cleared my dues
                IT IS VERY VERY VERY UNETHICAL ON PART OF ICICI BANK TO FOOL ITS CUSTOMERS AND DUPE THEM
                ICICI Bank customer support has been notified about the posted complaint.
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0q68q) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
                gargdin1's [Complaint's author] reply, Mar 24, 2023
                What is [protected]??
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                  C
                  Chakravarthi Noothi
                  Mar 21, 2023
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                  Address: Gajwel

                  Hi,

                  I have downloaded the IMobilePay Application. Just tried to explore the App and clicked on Cibil Score. Without any popup or anything given it directly debited my amount from the account. That's not the right thing. They need to atleast give some popup to explain that is a payable service. They need to intimate the customer about that. I have contacted the customer service and while they kept me on hold, I tried to view it and the pdf got downloaded once I again not said anything about charges and now the support team is saying for viewing the service is free but for downloading they'll charge. But the amount got debited before downloading itself and even it is true they need to intimate that downloading will cost something. They have given nothing about it. This is a strict warning given. If you not revert my money back to me, I'll give a consumer complaint and I'll raise the social media complaint regarding this worst experience of application given by you. Never thought bank like urs do such worst experience to me.

                  Account no:[protected]
                  ICICI Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0q4yr) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    R
                    Mar 20, 2023
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                    Hi
                    I am sreenivasa raju

                    Today in my account debited 51173 Rs debited from my account.

                    Please check send my money back

                    Sreenivasa raju.
                    [protected]
                    ICICI Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0q4yv in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      R
                      Mar 20, 2023
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                      Hi

                      From ICICI bank i observed that today 51173 Rs debited from account.

                      please raise a complaint.

                      My mail ID: raju.[protected]@gmail.com
                      ICICI Bank customer support has been notified about the posted complaint.
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                        M
                        MeghaVen
                        Mar 20, 2023
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                        I had ordered a Reebok shoes on myntra but I had cancelled, so Myntra initiated a refund on 9th march and I got an sms from them on 14th March that refund was successfully, but I have not received that amount in my account and have been given a reference number to contact bank
                        [protected]
                        ICICI Bank customer support has been notified about the posted complaint.
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                          A
                          AJMotta
                          from Thane, Maharashtra
                          Mar 20, 2023
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                          Jigar P Motta Auto Loan account LUTNExxxxxx6294 was Paid and closed but NOC is not being issued
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0q4zh) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0q4zh) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            A
                            AJMotta
                            from Thane, Maharashtra
                            Mar 20, 2023
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                            Ami J Motta Credit Card account 4375 xxxx xxxx 6014 was settled and closed but it is not being updated on Equifax / Cibil
                            ICICI Bank customer support has been notified about the posted complaint.
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                              M
                              Megha Venkatesan
                              Mar 20, 2023
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                              I had ordered Reebok shoes, but cancelled the order on 9th march, 2023, but I have still not received the amount, myntra is saying refund is successful from there side, but amount is still not credited in my account
                              ICICI Bank customer support has been notified about the posted complaint.
                              I have not been contacted neither refund has been received, please help with this
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                                D
                                Deepak8349
                                from Indore, Madhya Pradesh
                                Mar 20, 2023
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                                Resolved

                                Transaction details as follows:
                                Transaction id :[protected]
                                Transaction Date :[protected]
                                Withdrawal Amount : 719.00
                                Particulars : MPAY/UPI/TRTR/[protected]/ICIC/[protected]@/U

                                My recharge status is still incomplete and when I tried to call my airtel customer service for my incomplete recharge, they said there is no Transaction of 719 rupees on there side.
                                Please resolve this complaint, I have issues regarding samsung wallet and there recharge process.
                                Mar 21, 2023
                                Complaint marked as Resolved 
                                There is not any step taken by company. There is 4 days of my transaction so my transaction amount is refunded. Service of icici bank is bad There hasn't a single email or contact done by them.
                                ICICI Bank customer support has been notified about the posted complaint.
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                                  S
                                  Swati ujjainkar
                                  Mar 20, 2023
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                                  Address: Khargone

                                  I would like to bring it to your notice that, the amount of rs 199/-has been deducted from my ICICI account and the transaction message says vsi/Amazon stan .I had not done any transaction since Last 3months .I have checked this when I was going through my account statement.The amount was debited on 15th March 2023. please find the attachment regarding the same.
                                  Thank you
                                  ICICI Bank customer support has been notified about the posted complaint.
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                                    Veer26
                                    from Katni, Madhya Pradesh
                                    Mar 19, 2023
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                                    Address: Katni

                                    Me veerendra tiwari maine 22/10/2022 ko diwali ke samay Vivo v25 pro mobile offline purchase kiya jiska price 35999 tha .or us pr ICICI Bank credit card pr 4000 rs ka cashback tha jo 90 days ke baad milna tha .aaj 145 days hogye h or aaj tak mujhe cashback nhi mila or na hi mujhe kush bataya ja rha h
                                    ICICI Bank customer support has been notified about the posted complaint.
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