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ICICI Bank Complaints & Reviews

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Updated: Apr 11, 2026
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ICICI Bank reviews & complaints page 49

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A
Abhishek Patkar
Feb 26, 2023
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An amount of 590Rs has been deducted from my account without any prior knowledge or information. All my Emis and deductions are also paid and still this charges have been levied. I want my refund for this amount
ICICI Bank customer support has been notified about the posted complaint.
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0p652) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    A
    AvinashVagvala
    Feb 25, 2023
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    Address: Hyderabad

    Today as in 25th Feb 2023. ICICI Bank deducted Rs.826 From my account without any information via SMS or Email. Its been 7 years using the ICICI Bank for SA/CC. Till date I haven't used any DMC. But they got deducted Rs.826 as a DMC/XXXXXXXXXXXXXXXX/DP CHGS TILL JAN-23. Bank is looting public hard earn money silent. Kindly Do needful.
    ICICI Bank customer support has been notified about the posted complaint.
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      AvinashVagvala
      Feb 25, 2023
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      Address: Hyderabad

      Its been 7 years, I'm maintaining ICICI Bank account. Today as of Feb 25th 2023. Rs.826 Got deducted from my account as a charges of DMC/16O1XXXXXXXX3879 DP CHGS TILL JAN-23. Till date I didn't even use any other account other SA/CC Accounts in this bank. I not even got any message from bank. They directly deducted from my account silently. This is directly looting customers hard earn money silently without knowing. Kindly please do needful.
      ICICI Bank customer support has been notified about the posted complaint.
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        A
        Anjaneyulu Tanukula
        Feb 25, 2023
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        Am therese. 824.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till oct-19) on 25-apr-2019. I have never used my demat account till now.

        They told me by the icici representative that it is free of cost and it will never be charged/deduct money and also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

        When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[protected]. This is completely unacceptable and please refund my amount. My phone number [protected
        ICICI Bank customer support has been notified about the posted complaint.
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0ooxo) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          Anjaneyulu Tanukula
          Feb 25, 2023
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          Am therese. 824.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till oct-19) on 25-apr-2019. I have never used my demat account till now.

          They told me by the icici representative that it is free of cost and it will never be charged/deduct money and also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

          When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[protected]. This is completely unacceptable and please refund my amount. My phone number [protected]
          ICICI Bank customer support has been notified about the posted complaint.
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            R
            rajpalmajoka
            from Jaipur, Rajasthan
            Feb 25, 2023
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            Address: jaipur, India

            I have transferred 75000 to PNB bank but not received by beneficially.
            There was 2 transaction with same amount first was success and second failed. See below 2 transaction details:-
            From Account Number
            [protected]
            GLITZ TECHNOLOGY PRIVATE LIMITED

            To Account Number
            Payee Account Number [protected]
            Bank IFSC Code PUNB0874800

            Transaction 1, Date[protected]:53:04 PM:-
            MMT/IMPS/[protected]
            6/Jaipal/JAIPAL /
            PUNB0874800
            Successfully transferred and received .

            Transaction 2, Date[protected]:54:11 PM:-
            MMT/IMPS/[protected]
            2/Jaipal/JAIPAL /
            PUNB0874800
            Successfully transferred but not received by beneficially .
            ICICI Bank customer support has been notified about the posted complaint.
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              A
              Aditi005
              Feb 25, 2023
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              I have been deducted with 826 rs on 24th feb under the name of DMC dp charges till jan 21

              I am using icici since about 5 years and have never activated the demat account then how I am being charged . When I reached customer care they told that there is demat account on your name. No prior information or notification was given on this. This is really annoying to follow up on such unknown deductions
              ICICI Bank customer support has been notified about the posted complaint.
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                E
                Evanson Jebamani
                Feb 25, 2023
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                Address: Rajiv Gandhi nagar, Iyyappan chawl,opp dharavi sports c, Near dharavi bus depot, Iyyappan chawl,opp dharavi sports c

                From my account without any acknowledgement deducted 590rs twice in different occasion 22nd Feb and 23rd I want the refund back and want to stop monthly deduction system from bank...
                ICICI Bank customer support has been notified about the posted complaint.
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0oltu) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  S
                  Shidharth Mani
                  Feb 24, 2023
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                  Resolved

                  Details of payment:
                  Payment to icici - eazypay
                  Pay for
                  Fees payment done by PhonePe Sbi account.( 1210/-rs.)
                  Transaction id : [protected]
                  Reference number - [protected]_[protected]
                  Date: 24/02/2023

                  Sir, my issue is regarding to failure of payment. (Date- 24/02/2023, time- 04:29 pm) my account balance is deducted while making a payment for Delhi university STUDENT_EXAM_FEE_2022_JANUARY, Dr. Bhim Rao Ambedkar College of ₹1210 through eazypay- icici gateway.

                  In brief :-

                  Actually, the matter is when i proceed to payment page after entering all
                  credentials of my upi mode then the payment was transacted from PhonePe. After a duration 5 minutes, the website shows me an error message in which it is written that " Transaction is not successful. Payment process not completed." Also, in my college dashboard there is an option for pay fees but i have already paid. and i checked eazypay website by filling in my mobile number, but no information is showing.

                  I contacted the biller i.E.T.I.M.E. But they don't have much information regarding this. I want you to please make a refund to me for the balance
                  that is incorrectly deducted from my account. I would be grateful if this issue could be resolved without further delay. I am posting few snapshots of this incident that may be helpful to you in sorting out this poblem.
                  Apr 2, 2023
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 26, 2023
                  ICICI Bank Customer Care's response
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0olu1) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    G
                    Gokul_Kumar
                    from Coimbatore, Tamil Nadu
                    Feb 24, 2023
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                    My amazon rewards of ₹8919 for the transactions done from Jan to Feb 2023 on my amazon pay ICICI credit card xxxx 7008 is put on hold without prior notice. I have a limit of 5lakhs, why should they give me such a limit in the first place, if they wanted me to not use my card to its limits?
                    They advertised that I will get unlimited 5% cashback on my amazon spendings and 1% on all other spendings, that's why I bought the card, otherwise, why would I even bother to get this card? Now after spending, withholding the cashback without any prior intimation is ridiculous. I have been an ICICI customer for more than 10yrs now, Now I am considering moving all my accounts to other banks. they could have got much more than thas out of me had they calculated my CLV .
                    ICICI Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0oje0) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      V
                      Villiyanur Vancheeswar
                      Feb 23, 2023
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                      My SB account
                      debited with Rs 3500 on 18/2/23 as follows:
                      NFS/COCHN017/CASH WDL/18-02-23 3, 500.00
                      Please explain why I am debited?
                      Thanks
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0oh43) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        A
                        Ajai Kr Srivastava
                        Feb 23, 2023
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                        Address: ICICI BANK MUMBAI
                        Website: ICICI BANK

                        Company has issued loan against my credit card.
                        I rejected the loan in written.
                        Company asking for GST, Processing Fee and other charges, which I feel unethical.
                        LOAN amount of rs three lakhs only, has been credited in my SAVING ACCOUNT -ICICI[protected], against my AMAZON icici Credit card on interest rate I am not aware about.
                        There was no request or call from customer end.
                        No loan paper send to me to know about loan terms and conditions.
                        There are not taking back loan amount and asking for extra processing charges.kindly intervene in matter.
                        REGARDS
                        A K Srivastava
                        ICICI Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0oh4r) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
                        Ajai Kr Srivastava's [Complaint's author] reply, Aug 26, 2023
                        After taking with customer care team in detail and, registering the issue with them the matter is still to be solved.
                        In fact my service requested nos are not being taken seriously and being closed premature.
                        Even I am not able to proceed for nest stage of grevance as SR no is being closed, without my information and satisfactory solution.
                        My complaint is pending with RBI and they have forwarded to ICICI Bank, but the bank now taken direct action against me and my saving cum trading (3 in one) acoount has benn marked as lean acoount.
                        This is highly objectionable .They have but a negative balance in my account which asking more than Rs 30, 000/- as per their calculation, which is not acceptable to me.
                        No senior authorised person/manager comes on call to resolve the issue.
                        This is very negative approach of ICICI bank to resolve the customer grievances.
                        Let us hope good REOLUTION AND COMMUNICATION FROM BANK END.
                        A K SRIVASTAVA
                        MOB-7043271937
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                          A
                          Aigiri
                          Feb 23, 2023
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                          I am writing to inquire about the bond claim procedure at your bank. I acquired a bond through your institution on[protected] and would like to understand the process for making a claim should the need arise.

                          Specifically, I would like to know the following information regarding the bond claim procedure:

                          What are the circumstances under which a bond claim can be made?
                          What documentation and information are required to make a bond claim?
                          What is the timeframe for processing a bond claim, and when can the claimant expect to receive payment?
                          What is the fee for making a bond claim, if any?
                          I would appreciate it if you could provide me with clear and concise answers to the above questions, as well as any other relevant information that may be necessary for me to understand the bond claim process at your bank.

                          Thank you for your time and attention to this matter. I look forward to hearing from you soon.
                          ICICI Bank customer support has been notified about the posted complaint.
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                            A
                            Aashanaa
                            Feb 23, 2023
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                            I am a credit card with the bank and for one month, I missed paying the statement amount on time for which the bank has charged me late fee payment and also interest charges. I have a relationship with the bank since past three years. In spite of that the bank feels that because I have defaulted in one payment they should charge me instead of checking the reason as to why I delayed. I had requested and reached out to the customer care executive told that you know because of family emergency, I was not able to pay on time, Request you to reverse and considering that you know my background has been very nice and I have paid all my statements on time. The customer executive told me since you are there with us for the past three years. You should have known that the time to pay is on so-and-so date and you have not paid which is why you need to now pay the penalty what kind of a rude behaviour and services, The bank providing is my question
                            ICICI Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0oh74) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              K
                              Kauhsik more
                              Feb 23, 2023
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                              Hi ICICI,

                              Frequent amount deducting from my account, and there is no msg or preiror information on this
                              Name : Koushik
                              account :[protected]
                              Mail Id : [protected]@gmail.com
                              ATD-OXX2619-TNCHARGSJUL22GST / NACH_AD_RTN_CHRG~OF BNK BFLS

                              I have cleared my loan amount i got No due certificate again why deduction happening,

                              Please return mu amount or i going to close icici account
                              ICICI Bank customer support has been notified about the posted complaint.
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                                S
                                Santhosh77
                                from Hyderabad, Telangana
                                Feb 23, 2023
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                                Hi, i request you to please change my two wheeler emi date to 7th of every month as my salary gets credited on 6th or 7th. Now my current due date is 5rd and it will create problem. So i request you to please change the date in which case all the emi will be paid on time. It will be really great if it is done now as i am still waiting for my salaty to credit.

                                Regards,
                                Santhosh kumar.
                                ICICI Bank customer support has been notified about the posted complaint.
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                                  S
                                  Sivasubramaniom
                                  from NAGERCOIL, Tamil Nadu
                                  Feb 22, 2023
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                                  Your Grid card authentication has been disabled, Call our 24 hour Customer Care Centre and ask to enable Grid card authentication. Please let me know the next steps to avoid this issue or do the needfull.
                                  ICICI Bank customer support has been notified about the posted complaint.
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                                    V
                                    vijay bamroliya
                                    Feb 22, 2023
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                                    Address: Ahmedabad

                                    302 rupees has been deducted from my account in the name of nach_ad_rtn_chrg~of-bkn-bflo-02jul22-8fe without any notification. I was maintaining minimum balance for the time of emergency and when i was going to make a payment then the amount was not there. What the hell wrong with icici bank.
                                    ICICI Bank customer support has been notified about the posted complaint.
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                                      A
                                      Feb 22, 2023
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                                      Address: Hyderabad

                                      Hi Team,

                                      I have closed the ICICI Credit card on 25 Feb 2022. But still, it is Active status in Equifax credit bureau.

                                      Account Number: [protected]
                                      Closer date: 25-Feb-2022

                                      Transunion Cibil, Experian and Crif have the correct data but equifax only inaccurate data in the credit report.
                                      Please do the needful.
                                      ICICI Bank customer support has been notified about the posted complaint.
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                                        Athira g sebastian
                                        Feb 21, 2023
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                                        Hello Sir,

                                        I have worked in ICICI bank from march 2018 till december 2018.

                                        I was on medical leave on the last month.it was an approved leave.but then i got an abscounting mail. I went to office and also mailed my resignation letter the manager has not accepted the letter and said that my name is already in the abscounting list. I asked for the relieving letter they said it will come to my address. i never got my relieving letter till date. I contacted the HR but the HR is saying that backdated resignation letter will not be accepted hence you will not get the reliving letter. pls help

                                        Regards
                                        Athira g sebastian
                                        Emp Code : 385689
                                        ICICI Bank customer support has been notified about the posted complaint.
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