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ICICI Bank Complaints & Reviews

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Updated: Aug 25, 2026
Complaints 23793
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14309
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ICICI Bank reviews & complaints page 49

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G
GIRISROG
Mar 13, 2013
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complaint against ICICI collection agency

Address: Mumbai City, Maharashtra

Respected Sir/Mem,

I would like inform you that one of the collection agency guy harassing me and my family regarding 6-7 yr old loan. I am currently out of India and my family is there in India.
The agency guy continuously calling them from (+[protected] and [protected]) number and talking with family members in bad language.

They have my number also but still they are calling to family member to Harassing...
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guru4980
Mar 5, 2013
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Final settlement letter

Address: Chennai, Tamil Nadu

Dear Sir,
This is Kumaraguru was having ICICI bank credit card in the year 2005. Card no : [protected].

There was a credit outstanding of only 4000/- premium amount in this card when i stopped using this card. Even when i paid my monthly minimum dues, i was fined in the next month bill during that time. I have not paid and the case transferred to CIBIL. Now a person from ICICI bank called me and asked for settlement...
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A
agroman09
from Pune, Maharashtra
Feb 20, 2013
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Harassment by recovery agents

Address: Bangalore, Karnataka

Just now 2 icici bank recovery agents came to my house and were banging the door and shouting a lot. havent taken any icici loan and I am not concerned with it but they still are harassing me and threatening me to take me to basavanagudi police station. His phone number is [protected]. Agents name is Vivek. I do not want any icici recovery agents near my house. Its for a different person. If they break the door will they repair it. House owner...
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S
singh suresh
Jan 31, 2013
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amount not credited

Address: Gurgaon, Haryana

Suresh Singh

Email ID: suresh.[protected]@gmail.com
Type of Problem: loan
Phone No.: +91 [protected]
Loss/disputed Amt: Rs. 2000000.0

Complaint in detail
hi Team, i have applied for personal loan in ICICI bank and gets approved . after one of executive tiwari came and collect cheques and sign the final agreement name Tiwari mob no([protected]) but still amount not credited in my account....
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keerthips07
from Chennai, Tamil Nadu
Jan 23, 2013
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Change of Mobile Number

Address: Hyderabad, Andhra Pradesh

Dear Sir/madam,

I have an account in ICICI bank. I use Internet Banking, I want to update my new mobile number though online but I cannot find the link for Change of Mobile number in 'View/Change Contact details' section. I can only see 'Update Email Id' section. Please provide a link so that I can change my mobile number online.

Thanks & Regards,
Keerthi....
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A
anilk49
from Ahmedabad, Gujarat
Dec 3, 2012
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NON RECEIPT OF PROCEEDS/INFORMATION

Address: Chandigarh, Chandigarh

NON RECEIPT/ NON REPLY OF COMMUNICATIONS

FUND NAME ICICI MUTUAL FUND
SCHEME ICICI-PREMIER
REGD FOLIO PG10087105
CERTIFICATE NO. 00303506 DATED 7th FEBRUARY 1994
100 UNITS OF rS. 10/-EACH...
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Ashish888
from Mumbai, Maharashtra
Nov 24, 2012
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Fraud personal loan and collection calls

Address: Haryana

My name is Ashish Srivastav and I am repeatedly getting calls from your collection department (Sec-8 rohini, Delhi) regarding the fraud personal loan taken by some Mr. Prashant Pandya and wherein my details are given as co applicant, infact not only me but my family friends also getting calls for the same while I am talking to your collection executive. Numbers from which I am getting THERATENING calls is [protected] by Ms. sheetal, and...
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us2146
Nov 20, 2012
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User id disabled

Address: South Delhi, Delhi

I have been using my Internet bank account for long anf now its saying it is disabled, I called customer care about a month ago and the customer care representative said that she activated it again but it never got activiated.

This is sheer representation of poor services that ICICI Bank does offer. Whenever I call customer care number, it never gets connected. Poor poor service !!!

How do I get the internet...
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M
meshi099
from Gurgaon, Haryana
Nov 7, 2012
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Fixed Deposit not done

Address: Faridabad, Haryana

I went to open a saving account in ICICI Bank, Sector - 7, Faridabad, Haryana and the account opening section offered me a plan of zero balance with a fixed deposit of Rs.125,000,00 so I signed all the forms and did all the formalities she told me, but it was shocking to know exactly at the time of maturity of the Fixed Deposit that there was no FD with my account. When I tried to contact the person she gave an explanation which is horrible...
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Krishna11484
Sep 11, 2012
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Updating international mobile number for OTP

Address: Bangalore, Karnataka

I am an ICICI customer for the last 6 plus years and I moved to the US about 16 months ago, I cannot access my online banking or pay my bills because i cannot access my online account without the OTP number, my india mobile number is updated in ICICI and no longer exists. I need to update my US mobile number, but i cannot do this online and talking to customer care has not helped at all. Its depressing to see that customers at international...
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ranasayak
from Bengaluru, Karnataka
Jul 23, 2012
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POSDEC CHG DEBITED TWICE ON 20th JULY 2012 WITHOUT THE CARD BEING USED

Address: Bangalore, Karnataka

My name is Sayak and I'm holding a salary in ICICI bank for the past 8 years. I just saw today when I checked my account online, that twice I have been charged POSDEC CHG of Rs. 28.09 each on July 20th 2012 and the description says:
POSDEC CHG/04-06-12/3345/25ST3

I need an explanation as to what this charge means and why (if at all is valid) charged after 1 and half months.

- Sayak...
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jitendrapps_2007
from Raipur, Chhattisgarh
Jul 21, 2012
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Duplicate NOC of Two Wheeler

Address: Indore, Madhya Pradesh

Dear,
I will be received NOC from icici bank in timely but i lost noc, i request to icici bank to please issue duplicate noc with his charges. my contact no [protected] jitendra panwar...
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snjy85
from Ahmedabad, Gujarat
Jul 11, 2012
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How to unblock icici debit card for online transactions?

Address: Vadodara, Gujarat

Hello there
Two months back I got the icici debit card with my salary account from my employer.
It is icici debit card (master card).

Now it was given me at same time of opening account.So there is no name on the card.
When I used this card for online transaction first time process asked me to enter Card Number, Name on the card expiry date.
I filled it properly with my name.
On next screen...
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sachin madan
from delhi, Delhi
Jul 6, 2012
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PF NOT RECEIVED

Address: East Delhi, Delhi

Dear Sir/ Madam,
My Name Is sachin Madan. Previously I am Worked With Icici Bank Since Feb, 2010, On The Pay Roll O[censored]ttam associates at Green Park, Delhi Branch. My Code Is UTTA005135/AN/S/B05276 Sir/Madam I Request U To Provide Me, PROVIDENT FUND.
Thanks,
Sachin Madan
Retainer:- Icici Bank
Ph. No :- [protected]...
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Anubhav Mishra
from New Delhi, Delhi
Jun 15, 2012
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ATMDEC CHG

Address: Thiruvananthapuram, Kerala

Hi All ,

I am having my salary accout in ICICI bank . But few days back 84 Rs/-(28.09 Rs * 3) were deducted from my salary account and when i looked into my mini statement it was described under "ATM DEC CHG". And when I tried to explore it over Internet, I found these charges are applied for when ATM of other bank declined to withdraw the money, if it doesn't have enough. So is it ethical to charge customer...
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sandeepbansal_ca
from Delhi, Delhi
Jun 12, 2012
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original document not received

DEAR SIR , I HAVE TAKEN A LOAN OF RS 20 LAC ,4 YEAR BACK FROM ICICI BANK. SINCE THEN I WAS PAYING EMI'S REGULARLY.NOW IN THE MONTH OF MAY 2012 I HAVE PAID ALL THE AMOUNT OF LOAN TO SALE THE FLAT ( DDA ) I HAVE TAKEN LOAN FROM FRIENDS AND RELATIVE TO GET THIS REPAYMENTS DONE TO ICICI BANK.
NOW I HAVE DONE THE AGREEMENT TO SALE THE FLAT AND GOT THE ORIGINAL DOCUMENTS FROM BANK . I HAVE RECEIVED ALL THE DOCUMENTS EXCEPT CONVEYANCE...
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prabhakara rao gunaparti
from Indore, Madhya Pradesh
Jun 4, 2012
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encashment of certificate

Address: Indore, Madhya Pradesh

To
The officer Incharge,
Tax saving bond 032005 TSB Two,
ICICI Bank Limited,
Corporate Office;ICICI BANK TOWERS,
BANDRA KURLA COMPLEX,MUMBAI -400051,
REGISTERD OFFICE : LAND MARK,
RACE COURSE CIRCLE ,
Vadodara 390007



Dear Sir,
I purchased Tax Saving Bond 032005 option II on the date of maturity I transferred...
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SAmolak Singh
from Jalandhar, Punjab
Apr 19, 2012
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NON RECEIPT OF CHEQUE OF REDEMPTION

Address: Kapurthala, Punjab

I have four bonds of ICICI Limited TAX SAVING BONDS-122000 REDUMPTION DATE 19.01.2004 VIDE DIST NOS[protected] AND CERTIFCATE NOS[protected] SO TILL TODAY I HAVE NOT RECEPOT ANY INTT AND REDUMPTION AMOUNT OF THE ABOVE SAID BONDS SO YOU ARE REQUESTED TO PLEASE DO THE NEED FULL AND OBLIGE Suresh Kumar Sharma
...
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Ravi Kumar Vishodia
from Mumbai, Maharashtra
Mar 28, 2012
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FRAUDULENT TRANSACTION

Address: North Delhi, Delhi

I have received the below E-Mail & Message of the Fradualnt Transaction on my ICICI Credit card.
I Tried to Log a complaint from Customer Care on Phone But They Refused by saying that thhis Transaction id Under Process & hence Can,t Be stopped Right Now. Let that Transaction Happen then We will Log your Complaint.


The below is the E-Mal Message I ahve Received Today.

Dear Customer,
br...
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Shweta Mangale
from Mumbai, Maharashtra
Mar 27, 2012
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Threatening calls

Address: Mumbai City, Maharashtra

Dear Madam,

Greeting Of The Day!

This is Suhasini Ashok Suryawanshi ([protected]), I would like to inform u that i have received a call from Mr. Kishore ([protected]) a Recovery Officer Working for ICICI Bank (Credit Card Paymnent Department). Mr. Vishal Upadhay is the person who has taken a Credit Card of ICICI and not made the payment. He was just my Office colleague and even i am no more part of that company....
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