ICICI Bank Complaints & Reviews

I possess above bonds with redemption date as next month April 2023. On advice from my local ICICI branch I have mailed [protected]@icicibank.com with details and the scan copies about 2 weeks back. Have sent reminders too. But there has been no response. Please help.

Pre-emi fraud that icici banks representative has done with me on my home loan. Took the home loan on land and didn't opted for pre-emi option and always prefer to pay full emi on disbursed amount but I have been forced to pay pre-emi.

Asked many times icici bank representative to convert pre-emi to full emi but they ignored and delay and due to which I forced to pay pre-emi on home loan for which I didn't opted....

I am unable to figure out why they have deducted 588 rs without my permission. Who gave them permission to impose deductions of their choices? Just because i am using their services it doesn't mean they will do anything from my account. I want them to transfer my money asap, its not a matter of few bucks its almost 600 rs.

They have just mentioned thisDCardfee4211JAN23-DEC23+GST and deducted 588 rs against it. Is it my responsibility to ask for explanation from them, isn't it their responsibility to make us aware with these fraud charges. Is this the way to have a healthy relationship with your customers?

Hi,
I am from pune I have been charged 588/- for sometime PICTURE DRC service which I am also not aware about also I have not received any update from my bank I want explanation for the charges which I have been charged, i am hard working women, I work 9 hours a day without break after that I barely earn 300rs per day for living this 588/- charges are my 2 days payment and I want explanation from bank why they charged me 588/-, why they have not informed me about such service charges, If bank is continue to do such thing, why should I continue with icici bank.

Team,
Today someone did fraud with my ICICI bank account and debited 35, 000/- through your gateway for which below is the detailed of the account. I have also raised the complaint with Cyber crime and ICICI bank.
Name given by Fraud person :- Ashish
Mobile Number:- +91 [protected]
VIN/PayU Gurgao/[protected]/[protected]/

Kindly, help me to get my money back from such fraudsters.
Really appreciate and thankful in advance for your help.

I am the a/c holder of icici bank from last 3year,
Now they have charged rs.588.82 under this category dcardfee0705FEB23-jan24+gst
On 28feb2023
I am not aware what type of charges are these.
They says there is no charges of this and deduct my money.
Kindly refund my money back to my account.

Money deducted from my bank account while making payment for opening insta digital saving account of ICICI bank but payment page is showing that 'your fund transfer was not successful ' .But amount of ₹95000 was debited from my account.Kindly resolve this issue.

Hello, my name is Satheesh working in tcs bangalore. My icici prepaid meal card valid from 02/21 upto 01/26. But currently, my card is being shown invalid status.
I have tried to access the food card self care portal but it shows card status invalid error (Please see attached image)

Please help resolve this urgently.

I am the a/c holder of icici bank from last 10 years,
Now they have charged rs. 706.82 under this category dcardfeeJAN23-DEC23+gst
On 28 feb 2023.
I am not aware what type of charges are these.
They says there is no charges of this and deduct my money.
Kindly refund my money back to my account.

Hello,

I need to surrender your POS swipe machine services with immediate effect. I have also made several requests regarding the same earlier & you have still deducted the following charges from my account without any intimation -

No Date Amount
1 29-Nov-22 826
2 14-Dec-22 1, 180
3 28-Dec-22 826
4 21-Jan-23 11, 800
5 21-Jan-23 11, 800
Total 26, 432/-

Following are the complaints I had made regarding the discontinuation of your services -

No Date Number
1 25-Nov-22 82789896
2 23-Dec-22 83612894
3 21-Jan-23 84318217

I am a small shop owner & request you to stop debiting my account and refund my money as soon as possible.

My POS machine details are as below:
TID Number: 39116059
MID Number: [protected]
Shop Name: Naman Ayurved & General Stores

Nisha Sathe,
Prop. Naman Ayurved

Hello ICICI, thia is Mahesh would like to inform you that on 15feb the payment was an unauthorized transfer of Rs 18194. My bank account number is[protected]. My account statement sent by you shows that an automatic payment was made to NACH. However this payment was unauthorized. please let me know why it is debited from my account, on 15th feb I informed to local ICICI bank in Hubsiguda Hyderabad, Name Sneha who is working in ICICI sent an email to NACH team, regularly I am asking her regarding this issue but she said still didn't recieved any reply from NACH team, but i got a message from ICICI bank like (ECS/NACH of Rs 18194.00 towards CL01058898 from ICICI Bank Acct XX4902 has returned on 15-Feb-23 due to Insufficient fund. Applicable return charges will be levied) but till now I didn't receive any refund amount, please refund the amount immediately. Again on 22nd 491 and 23rd feb Rs.593 deducted, all are unauthorised deduction, may I know the why your Bank is doing these many fraud.

Name: Mahesh Mukkamula
Account no:[protected]
Branch Name: Madhapur.

Dear icici team,
My icici saving account has been debited following charges naming surcharge (Mcc 5541) for fuel purchase. Government is promoting cashless transaction and i have been charged on my own money. Does that mean it's wise to take out money from atm and pay in petrol pump? Request you to check and revert below transactions.

Team,

I have been an ICICI Bank NRI customer for over 10 years and all of sudden the bank has started charging duplicate transactions for a couple of times. Upon the complaint, It doesn't really help fix the issues for several days(month).

I have got again duplicate charges with NACH_AD_RTN_CHRG~IPRULI~24JAN23~ca5
3fc5~64307541

I am not sure about it and Bank didn't give me any details.
Can you please help prevent Bank to deduct the amount for no reason? Especially the ones which are duplicated.

-Huseni

Deduction of rs.826 for DMC . I have never used demat account then why this amount id deducted? They said it is life time free.
Kindly refund my amount .

I have salary account in ICICI bank, my account has been deducted by Rs 826. I have not using my dmat account at all.

When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici.

Ive recharged my number with plan 666 jio money has been deducted twice and recharge is not successful and phone number to which recharge is done : [protected]
At [protected]@icici
Date is 24th feb 2023 time 9.30AM and 9.29AM
Transaction id :[protected]
Transation id 2:[protected]

Ive recharged my number [protected] with jio plan 666 and money has been deducted twice recharge is not successful please see to the matter
Date of recharge 24th feb 2023
Time of recharge: 9.30AM and 9.29AM
Recharge mode : upi
Recharge platform: samsungpay
[protected]@icici
Transaction id :[protected]
Transation id 2 :[protected]

Ive recharged my number [protected] with 666 plan and money has been deducted twice and recharge is also not successful please see to the matter date 24th feb 2023 and time 9.30AM and 9.29AM

I am vijaya prakash V. 796 rupees has been deducted from my account as (DMC/IN[protected] DP CHGS TILL JAN 23) on 25-FEB-2023. Which I did not ask when I was opening account (I don't even know about Demat Account, how to use it and what is it about) but the icici representative stated that it is free of cost and it will never be charged and he convinced me that I can use it in feature. But he isn't told me that it will be charged which I don't want(I have not used till now).

If this service is going to charge me they have to remind or intimate before, so that I can cancel or close that service and with out any prior information or sms alert the money was deducted from my account. Even after the deduction I did not get any notification. Today when I check my account I found it and this is the second time, last year also the money was debited but I don't understand on that time. This is completely unacceptable.
Please refund my total amount and close that service or Demat Account. My icici account number is :[protected]
and my phone number is [protected]

I didn't used any of your ECSR things, why you guys taken money from my account, pls give the reason and resent to my money with my account.