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ICICI Bank Complaints & Reviews

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Updated: Aug 25, 2026
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ICICI Bank reviews & complaints page 48

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K
Kash2014
from Bengaluru, Karnataka
May 22, 2014
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Credit card verification process

Address: Bangalore, Karnataka

Hello, I applied for a credit card and I get a call from a person claiming to be ICICI representative asking me to verify my personal data over phone. I tell the person that I will not do so as there is no way to verify if the person is indeed from ICICI and I ask for a call back number, so I can verify that indeed it's ICICI. The person then hung the call. I call back ICICI customer care, and they don't seem to understand this...
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preetirao
from Mumbai, Maharashtra
May 6, 2014
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New card was tricked and sold to me by mis-information and bank did not cancel or reverse debit charge

Address: Mumbai City, Maharashtra

Dear Sir, I am Ms.Preeti Rao (Account no :[protected] and hold an account with ICICI Bank, Mumbai. Due to the bank's new initiative i found that i was unable to do Net Banking as my debit card did not have the grid nos. So, i on 25th April I called up ICICI Bank phone banking. I explained them my problem and they told me to call up phone banking and place request for a new card which would have the numbers and the same...
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balc
from Ludhiana, Punjab
May 2, 2014
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Unable to add payee in icici account through NEFT

Address: Chandigarh, Chandigarh

Can anyone help me with my account as I am unable to add payee, which actually happens to be a company account. I initially tried adding the Payee account but unable to do so from my company intranet but I am getting the same response : NO records fetched when trying from outside network. Please Guide and help as it is very important to make this payment. Thanks & Regards Balwant...
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N
nishibaba_21
from Jamnagar, Gujarat
Apr 12, 2014
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Auto generate account statement not received

Address: Jamnagar, Gujarat

Dear Sir,

We had Current Account named Mahavir Agencies with A/c. No.[protected] with ICICI Bank Ltd. (Moti Khavdi Branch) since long time.
Every month our above a/c statement (Auto Generated) received via e-mail & courier also. But from November - 2013, we had not received any account statement via e-mail or courier. We had lodged our complain with ICICI Bank - Jamnagar Main Branch. But every month they told...
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R
rajesh shende
from Pune, Maharashtra
Dec 5, 2013
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Bluedart not dispatch Credit card giving false reasons

Address: Pune, Maharashtra

Hi,

I am customer of ICICI bank from last 12 yrs. I applied for credit card on 14th Nov online and provide all documents to ICICI representative.

I got msg on 28th Nov rfom Blue dart that they unable to deliver card due to wrong address ( This was not case as i am staying here from last 4 yrs).

Further I called to Blue Dart Representative on 29th Nov and they noted down my both cell# and stated...
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nismi001
Dec 1, 2013
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Server Down. www.icicibank.com not able to access at very critical time

Hi, I'm outside of India and i wanted to access icicibank account, but website was not accessible. I counter check other bank's website just to confirm my internet connection, but my internet connection was working. Now, as i was not able to access my bank account through www.icicibank.com, i failed to pay my fees....
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mangal rathore
from Gurgaon, Haryana
Nov 4, 2013
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Senior officials monitored and Terminated with out intimation

Address: Janjgir-Champa, Chhattisgarh

Soumendra Mattagajasingh <soumendra.[protected]@icicibank.com> Sat, May 11, 2013 at 7:14 PM To: mangal singhrathore <mangal.[protected]@gmail.com> Cc: TK Srirang <srirang.[protected]@icicibank.com>, Anirudh Kamani <anirudh.[protected]@icicibank.com>, Vikas Bhauwala <vikas.[protected]@icicibank.com>, Ajay Pandey <ajaykumar.[protected]@icicibank.com>, Abhishek Jain <abhishe.[protected]@icicibank.com>, "kumar.[protected]@icicibank.com"...
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Gaurav Trip81
from Bengaluru, Karnataka
Jul 31, 2013
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Lien of Salary account for Settled Credit Card

Address: ICICI Bank Towers, Bandra-Kurla Complex, Mumbai 400 051., Delhi
Website: www.icicibank.com

I was marked a Lien on my Salary Account #[protected] . I have received an SMS stating the same and informing me to pay Rs.73648.22 within 7 days for the credit card [protected]. which is already Settled and amount is paid in full.

I have received a letter with Ref# CC[protected] for One short payment for Rs 30,000 in cash which I have already done on 29th of July as per commitment with Payment receipt # [protected]....
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nimeshgoswami
from Surat, Gujarat
Jul 27, 2013
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Unauthorized transaction

Address: D-7 purnapursottam nagar-1 ranip, Ahmedabad, Gujarat

My self Nimesh Goswami.

I have my salary account of ICICI Vasna Branch.

I am using that account for my all type of transections with net banking..

But on Saturday, 23rd March, 5000 Rs was debited from my account without knowing to me.

Again, on Monday 5000 Rs was debited from account without knowing to me.

As per my mini statement, total[protected]+5000) was debited...
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V
vswin
from Bengaluru, Karnataka
Jul 13, 2013
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ICICI Credit Card Dispute Investigation Process.

Address: Bangalore, Karnataka

I have one complaint regarding the unauthorized transaction on my credit card on[protected] of rupees INR 3,084.30 at ISNAPUR FILLING STATION-H.

I had received a sms on[protected] around 05:00PM Saying Tranx of INR 3,084.30 using Credit Card <my old card #> is made at ISNAPUR FILLING STATION-H.

Immediately I call Customer Care and informed, that I am in my office and I had received as SMS o[censored]nauthorized...
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BAPUKHOS
Jun 27, 2013
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Settlement letter not received

Address: Pune, Maharashtra
Website: icicibank.com

Hi,

I am Bapu Sahebrao Khose.Taken credit card no:[protected] from ICICI Bank.

I was told to do the settlemt but I have paid all amount and there were no discounts and full amount paid to bank.

Still my name is in the defaulter list so please request to remove my name from it.

Thanks

Bapu Khose
Mob:[protected]...
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kbhishek
from Jaipur, Rajasthan
Jun 5, 2013
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Credit Card Information not updated in CIBIL

Address: Jaipur, Rajasthan

ICICI Credit card Number [protected]. Against the total outstanding amount of 23445.56, a payment of 23500 was made on 22 February 2013 which reflected in the account. This led to the account closure and I received a no-dues letter from ICICI bank. However, my recent CIBIL scorecard still not updated with the correct information, which still shows the outshanding amount pending and account not closed...
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Bashanta Oinam
from Mumbai, Maharashtra
May 27, 2013
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Rejection of settlement request of a loan on a car that got stolen and freezing all funds in my ICICI savings account

Address: Bishnupur, Manipur

I took a CAR Loan from ICICI BANK which I couldn't pay regularly after around payment of 24 EMI out of 36 EMI. I had financial problems which made me late on payments,but when I wanted to start catching up on payments ICICI would not accept any payment less than the total EMI due on the loan.It would have helped if they allowed more flexible payment option to get upto date.
Now when I'm trying to settle my loan on which I...
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GKsinha
from Mumbai, Maharashtra
May 25, 2013
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Non receipt of redemption amount

Address: Patna, Bihar

Non receipt of redemption amount
I hold ICICI tax saving bond-032005-TSB- TWO with details as below :
Bondholder no.[protected],
Certificate no. 50090.
No of bonds Four
Distinctive Nos[protected]
Redmption Date 30/4/2010
Name of Bond holder : Gyanendra Kumar Sinha

I have not received my redemption amount.
Please advise procedure for redemption, at my email id...
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J
jettlaj
from Gajuwaka, Andhra Pradesh
May 3, 2013
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Misselling of Insurance policy

Address: Hyderabad, Andhra Pradesh

In May-2010, I purchased an insurance policy (Lombard insurance policy No: 4065/ICICI-LL/L-1950218/00/000) on existing home loan (Home loan A/c No : LBHYD[protected] ) for risk coverage and during the time of availing the policy, ICICI executive kept the information under dark about how the policy has been initiated.
Now, that my home loan is coming to an end in couple of months and got the call from customer care that my property...
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Sachin Dange
from Pune, Maharashtra
Apr 23, 2013
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Transaction dispute.

Address: Pune, Maharashtra

Hi,


I discussed with ICICI customer care executive on 22nd April 2013 (SR[protected]. I had raised dispute against the transaction of Rs. 13296 done on 7th March 2013 for payment to Tata AIG. The service request number for the dispute is SR[protected]. The amount was credited on my card on 28th March 2013 and again debited on 8th April 2013. I received SMS that the dispute is not processed as document not received whereas...
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vivek80
from Bangalore, Karnataka
Apr 16, 2013
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Annual Fee Charged on Blocked Credit Card

Address: Bangalore, Karnataka

I am Creditt Card customer of ICICI Bank bearing credit card number 4629 XXXX XXXX 2004. There was fraud transaction on my credit card which was made on 10-JAN-2013 for thee amount of CNY 5,900.00 (Rs. 54049.50). I raised a dispute on theis transaction on 10-JAN-2013 aND thee Service Request No. for thee same is SR[protected]. On thee same day my card was blocked. Later after a couple of days, I got a call from ICICI Bank asking for thee replacement...
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Gurdarsan
from Mumbai, Maharashtra
Apr 15, 2013
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HARASSMENT

Address: Mumbai City, Maharashtra

I want to lodge a complaint against Mr. Sanjay[protected] working in ICICI Credit card recovery office situated Mumbai. I owed a Credit Card from ICICI Bank and the outstandings are around 22,000 as settlement figure... i have not denied paying the same but asked to wait till next month as i am tied up with some other commitments....
But now I am getting HARRASING THREATS and abuses from ICICI Bank recovery team Mr. Sanjay to pay...
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harshad prakash karekar
from Mumbai, Maharashtra
Apr 9, 2013
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Gift card balance

Address: Pune, Maharashtra

I have received ICICI gift card as a wedding gift. After few purchase i want to know balance of my gift card. But ICICI don't have any facility to check balance online where as other banks do provide easy balance check online facility.
For ICICI gift card balance inquiry one need to call their Customer Care. I try calling customer care pune # [protected] but after choosing so much of options to know balance (about 5-6 min+1-2 min...
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tannujain
from Gurgaon, Haryana
Mar 28, 2013
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redemption of icici money multiplier bond-0898-MMB- THREE

Address: East Delhi, Delhi

We bought two ICICI "MONEY MULTIPLIER BOND-0898-MMB- THREE" in 1998 whose face value was 4k.It's redemption date is[protected] given on certificate now what is status and i want to know the present vaule of these .as i heard that these are redeemed so please up date
BOND DETAILS:

Name of the Bondholder : Manoj Kumar Jain
No. of bonds : two
Bondholder No. 4290-379
Distinctive No....
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