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ICICI Bank Complaints & Reviews

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Updated: Feb 2, 2026
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ICICI Bank reviews & complaints page 48

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R
Raja Khandrika
from Yanamalakuduru, Andhra Pradesh
Mar 1, 2023
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I am the a/c holder of icici bank from last 10 years,
Now they have charged rs. 706.82 under this category dcardfeeJAN23-DEC23+gst
On 28 feb 2023.
I am not aware what type of charges are these.
They says there is no charges of this and deduct my money.
Kindly refund my money back to my account.
ICICI Bank customer support has been notified about the posted complaint.
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    N
    Nisha T Sathe
    Feb 28, 2023
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    Address: Pune

    Hello,

    I need to surrender your POS swipe machine services with immediate effect. I have also made several requests regarding the same earlier & you have still deducted the following charges from my account without any intimation -

    No Date Amount
    1 29-Nov-22 826
    2 14-Dec-22 1, 180
    3 28-Dec-22 826
    4 21-Jan-23 11, 800
    5 21-Jan-23 11, 800
    Total 26, 432/-

    Following are the complaints I had made regarding the discontinuation of your services -

    No Date Number
    1 25-Nov-22 82789896
    2 23-Dec-22 83612894
    3 21-Jan-23 84318217

    I am a small shop owner & request you to stop debiting my account and refund my money as soon as possible.

    My POS machine details are as below:
    TID Number: 39116059
    MID Number: [protected]
    Shop Name: Naman Ayurved & General Stores

    Nisha Sathe,
    Prop. Naman Ayurved
    ICICI Bank customer support has been notified about the posted complaint.
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      M
      Mahwsh
      Feb 28, 2023
      Jun 27, 2023
      This thread was updated on Jun 27, 2023
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      Address: H.No:1-205, Vill and Mand:Kattangur, Dist: Nalgonda, Telanagana, 508205

      Hello ICICI, thia is Mahesh would like to inform you that on 15feb the payment was an unauthorized transfer of Rs 18194. My bank account number is[protected]. My account statement sent by you shows that an automatic payment was made to NACH. However this payment was unauthorized. please let me know why it is debited from my account, on 15th feb I informed to local ICICI bank in Hubsiguda Hyderabad, Name Sneha who is working in ICICI sent an email to NACH team, regularly I am asking her regarding this issue but she said still didn't recieved any reply from NACH team, but i got a message from ICICI bank like (ECS/NACH of Rs 18194.00 towards CL01058898 from ICICI Bank Acct XX4902 has returned on 15-Feb-23 due to Insufficient fund. Applicable return charges will be levied) but till now I didn't receive any refund amount, please refund the amount immediately. Again on 22nd 491 and 23rd feb Rs.593 deducted, all are unauthorised deduction, may I know the why your Bank is doing these many fraud.

      Name: Mahesh Mukkamula
      Account no:[protected]
      Branch Name: Madhapur.
      ICICI Bank customer support has been notified about the posted complaint.
      Did this get resolved??

      I have the same problem.
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        V
        vtlende
        from Pune, Maharashtra
        Feb 27, 2023
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        Address: Flat No 301, E3 Bldg, Madhuban Soc, Vishrantwadi,

        Dear icici team,
        My icici saving account has been debited following charges naming surcharge (Mcc 5541) for fuel purchase. Government is promoting cashless transaction and i have been charged on my own money. Does that mean it's wise to take out money from atm and pay in petrol pump? Request you to check and revert below transactions.
        ICICI Bank customer support has been notified about the posted complaint.
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          H
          Huseni Kathiria
          Feb 27, 2023
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          Team,

          I have been an ICICI Bank NRI customer for over 10 years and all of sudden the bank has started charging duplicate transactions for a couple of times. Upon the complaint, It doesn't really help fix the issues for several days(month).

          I have got again duplicate charges with NACH_AD_RTN_CHRG~IPRULI~24JAN23~ca5
          3fc5~64307541

          I am not sure about it and Bank didn't give me any details.
          Can you please help prevent Bank to deduct the amount for no reason? Especially the ones which are duplicated.

          -Huseni
          ICICI Bank customer support has been notified about the posted complaint.
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            S
            sauravsingh1606
            from Kolkata, West Bengal
            Feb 27, 2023
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            Deduction of rs.826 for DMC . I have never used demat account then why this amount id deducted? They said it is life time free.
            Kindly refund my amount .
            ICICI Bank customer support has been notified about the posted complaint.
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              P
              Pareshbhai Vadhvani
              Feb 26, 2023
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              I have salary account in ICICI bank, my account has been deducted by Rs 826. I have not using my dmat account at all.

              When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici.
              ICICI Bank customer support has been notified about the posted complaint.
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0ongr) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                H
                Harshask
                from Hassan, Karnataka
                Feb 26, 2023
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                Address: Icici bank
                Website: www.icicibank.com

                Ive recharged my number with plan 666 jio money has been deducted twice and recharge is not successful and phone number to which recharge is done : [protected]
                At [protected]@icici
                Date is 24th feb 2023 time 9.30AM and 9.29AM
                Transaction id :[protected]
                Transation id 2:[protected]
                ICICI Bank customer support has been notified about the posted complaint.
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0ongs) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  H
                  Harshask
                  from Hassan, Karnataka
                  Feb 26, 2023
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                  Address: Icici mumbai
                  Website: Icici

                  Ive recharged my number [protected] with jio plan 666 and money has been deducted twice recharge is not successful please see to the matter
                  Date of recharge 24th feb 2023
                  Time of recharge: 9.30AM and 9.29AM
                  Recharge mode : upi
                  Recharge platform: samsungpay
                  [protected]@icici
                  Transaction id :[protected]
                  Transation id 2 :[protected]
                  ICICI Bank customer support has been notified about the posted complaint.
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                    H
                    Harshask
                    from Hassan, Karnataka
                    Feb 26, 2023
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                    Address: Icici bank

                    Ive recharged my number [protected] with 666 plan and money has been deducted twice and recharge is also not successful please see to the matter date 24th feb 2023 and time 9.30AM and 9.29AM
                    ICICI Bank customer support has been notified about the posted complaint.
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                      V
                      vijayprakash6174
                      from Parvathipuram, Andhra Pradesh
                      Feb 26, 2023
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                      I am vijaya prakash V. 796 rupees has been deducted from my account as (DMC/IN[protected] DP CHGS TILL JAN 23) on 25-FEB-2023. Which I did not ask when I was opening account (I don't even know about Demat Account, how to use it and what is it about) but the icici representative stated that it is free of cost and it will never be charged and he convinced me that I can use it in feature. But he isn't told me that it will be charged which I don't want(I have not used till now).

                      If this service is going to charge me they have to remind or intimate before, so that I can cancel or close that service and with out any prior information or sms alert the money was deducted from my account. Even after the deduction I did not get any notification. Today when I check my account I found it and this is the second time, last year also the money was debited but I don't understand on that time. This is completely unacceptable.
                      Please refund my total amount and close that service or Demat Account. My icici account number is :[protected]
                      and my phone number is [protected]
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0oltp) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        K
                        kavimani26
                        from Chennai, Tamil Nadu
                        Feb 26, 2023
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                        Address: mahalingapuram

                        I didn't used any of your ECSR things, why you guys taken money from my account, pls give the reason and resent to my money with my account.
                        ICICI Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0oltr) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          A
                          Abhishek Patkar
                          Feb 26, 2023
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                          An amount of 590Rs has been deducted from my account without any prior knowledge or information. All my Emis and deductions are also paid and still this charges have been levied. I want my refund for this amount
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0p652) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            AvinashVagvala
                            Feb 25, 2023
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                            Address: Hyderabad

                            Today as in 25th Feb 2023. ICICI Bank deducted Rs.826 From my account without any information via SMS or Email. Its been 7 years using the ICICI Bank for SA/CC. Till date I haven't used any DMC. But they got deducted Rs.826 as a DMC/XXXXXXXXXXXXXXXX/DP CHGS TILL JAN-23. Bank is looting public hard earn money silent. Kindly Do needful.
                            ICICI Bank customer support has been notified about the posted complaint.
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                              AvinashVagvala
                              Feb 25, 2023
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                              Address: Hyderabad

                              Its been 7 years, I'm maintaining ICICI Bank account. Today as of Feb 25th 2023. Rs.826 Got deducted from my account as a charges of DMC/16O1XXXXXXXX3879 DP CHGS TILL JAN-23. Till date I didn't even use any other account other SA/CC Accounts in this bank. I not even got any message from bank. They directly deducted from my account silently. This is directly looting customers hard earn money silently without knowing. Kindly please do needful.
                              ICICI Bank customer support has been notified about the posted complaint.
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                                Anjaneyulu Tanukula
                                Feb 25, 2023
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                                Am therese. 824.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till oct-19) on 25-apr-2019. I have never used my demat account till now.

                                They told me by the icici representative that it is free of cost and it will never be charged/deduct money and also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

                                When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[protected]. This is completely unacceptable and please refund my amount. My phone number [protected
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0ooxo) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  Anjaneyulu Tanukula
                                  Feb 25, 2023
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                                  Am therese. 824.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till oct-19) on 25-apr-2019. I have never used my demat account till now.

                                  They told me by the icici representative that it is free of cost and it will never be charged/deduct money and also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

                                  When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[protected]. This is completely unacceptable and please refund my amount. My phone number [protected]
                                  ICICI Bank customer support has been notified about the posted complaint.
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                                    R
                                    rajpalmajoka
                                    from Jaipur, Rajasthan
                                    Feb 25, 2023
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                                    Address: jaipur, India

                                    I have transferred 75000 to PNB bank but not received by beneficially.
                                    There was 2 transaction with same amount first was success and second failed. See below 2 transaction details:-
                                    From Account Number
                                    [protected]
                                    GLITZ TECHNOLOGY PRIVATE LIMITED

                                    To Account Number
                                    Payee Account Number [protected]
                                    Bank IFSC Code PUNB0874800

                                    Transaction 1, Date[protected]:53:04 PM:-
                                    MMT/IMPS/[protected]
                                    6/Jaipal/JAIPAL /
                                    PUNB0874800
                                    Successfully transferred and received .

                                    Transaction 2, Date[protected]:54:11 PM:-
                                    MMT/IMPS/[protected]
                                    2/Jaipal/JAIPAL /
                                    PUNB0874800
                                    Successfully transferred but not received by beneficially .
                                    ICICI Bank customer support has been notified about the posted complaint.
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                                      Aditi005
                                      Feb 25, 2023
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                                      I have been deducted with 826 rs on 24th feb under the name of DMC dp charges till jan 21

                                      I am using icici since about 5 years and have never activated the demat account then how I am being charged . When I reached customer care they told that there is demat account on your name. No prior information or notification was given on this. This is really annoying to follow up on such unknown deductions
                                      ICICI Bank customer support has been notified about the posted complaint.
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                                        E
                                        Evanson Jebamani
                                        Feb 25, 2023
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                                        Address: Rajiv Gandhi nagar, Iyyappan chawl,opp dharavi sports c, Near dharavi bus depot, Iyyappan chawl,opp dharavi sports c

                                        From my account without any acknowledgement deducted 590rs twice in different occasion 22nd Feb and 23rd I want the refund back and want to stop monthly deduction system from bank...
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        Dear Customer,

                                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0oltu) in the subject line of your email. Our official will assist you.

                                        Regards,
                                        ICICI Bank Customer Service Team
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