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ICICI Bank Complaints & Reviews

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Updated: Sep 24, 2026
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ICICI Bank reviews & complaints page 483

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M
MEGHNAD HOLIDAYS
from Ahmedabad, Gujarat
Jul 11, 2019
Resolved
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I have made a payment on 1st june of 35500/- via icici bank debit card on go air airline website. Payment deducted from my account and credited to go air on 1st june -2019 but go air said that amount has been reversely charged by citrus pay on 20th june. Today after 21 days also i have not received money in my bank account. Bank said to contact citrus pay
Aug 17, 2019
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jul 11, 2019
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (564883) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    K
    kuVinod
    from Pune, Maharashtra
    Jul 11, 2019
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    Approximately 2000 rupees debited from my account as ecsrtnchg[protected] to[protected] + gst charges. I called to customer care and they didn't tell any reason for that and asked me to go to nearest branch for solution as it will be debited for every month. I didn't understand why it will be debited every month without reason and it is very shameful icici is not have customer care for this issues.

    Kindly credit my amount in my account no and acknowledge same.

    Name: vinod kumar.
    Mail: [protected]@gmail.com
    No : [protected]

    Please reach out my no incase of any further assistance.
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Jul 11, 2019
    ICICI Bank Customer Care's response
    Dear Customer,

    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

    Regards,
    ICICI Bank Customer Service Team
    Jul 31, 2019
    Updated by kuVinod
    i haven't receive anything from your end. Kindly process and credit my amount.
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      D
      dileep35700
      from Delhi, Delhi
      Jul 11, 2019
      Resolved
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      Resolved

      Address: bommanalli, 560068

      My credit card is shipped from mumbai to bangalore on 7 and it was supposed to be delivered as on 10july2019 but the courier boy is denied to give parcel to me and i did not call from blue dart. There is no customer service, if i try to customer service number there is no response, they may do fraud transation on my credit card please take action against this is want my credit card on a urgent basis.

      They have sent message saying that courier is delivered at 1.40 pmon 10thjul2019 to umpathi, but i dont no who is uma pathi and i did not recived credt card yet.

      What kind of action is taking icic bank on this type of fraud courier services.
      When i called bank customer care they told we will cancel the card, this not good option for customer. Why you people are sending with blue dart courier instead of indian post services.
      Jul 11, 2019
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Jul 11, 2019
      ICICI Bank Customer Care's response
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (564892) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        J
        Jigar Koradiya
        from Mumbai, Maharashtra
        Jul 11, 2019
        Resolved
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        I (Sureshbhai d koradiya) had taken a bond of your icici bank in 2000 i. E (Icici bajaj scooter bond) baring bond holder number[protected] and certificate number (72322) and it is getting maturity done in 2026. So i would like to know the value of the bond till the present date and in case if break the bond by the end of the month what would be the approximate amount i receive so kindly mail me the particulars about my bond. Mail id is (Jigs. [protected]@gmail.com).
        ([protected])
        Aug 15, 2019
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Jul 11, 2019
        ICICI Bank Customer Care's response
        Dear Customer,

        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

        Regards,
        ICICI Bank Customer Service Team
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          M
          Manica
          from Allahabad, Uttar Pradesh
          Jul 11, 2019
          Resolved
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          Address: Mumbai City, Maharashtra, 110016

          My father invested in the icici money multiplier bond-1298-mmb-two in jan 1999 with issue price of rs 4000/-

          Therefore, you are requested, please give the details for the same at the earliest, and way forward.
          My cell no.[protected]
          Details:-
          Bondholder no. 4729-887
          Certificate no. 1583
          No. Of bonds. One
          Name - radhey lal aggarwal
          Email: manica. [protected]@gmail.com
          Aug 17, 2019
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Jul 11, 2019
          ICICI Bank Customer Care's response
          Dear Customer,

          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

          Regards,
          ICICI Bank Customer Service Team
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            C
            Chinmay Nandanwadkar
            from Noida, Uttar Pradesh
            Jul 10, 2019
            Resolved
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            Resolved

            Address: pune, pune, Pune, Maharashtra, 411033

            Hi

            since the time i have opened my account with ICICI in 2017, my account has shown the ECSHR charges being deducted from my account with mail or sms notification.

            I want back all the consolidated amount of all such transactions back in my account.

            what kind of bank deducts charges not known to the customer and not even notifies regarding the same.

            are you thieves! when we miss payment of loans your reps call us 10 times a day.

            stop this bullcrap and return my amount as well as stopping the deductions henceforth

            my number [protected]
            Aug 13, 2019
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Jul 11, 2019
            ICICI Bank Customer Care's response
            Dear Customer,

            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

            Regards,
            ICICI Bank Customer Service Team
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              A
              Abhishek l
              from Mumbai, Maharashtra
              Jul 10, 2019
              Resolved
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              Resolved

              Address: Kr.puram devasandra mainroad, 560036

              I went to withdraw a cash of rs.8000 in icici atm, i entered all the transaction details, then the started counting in machine, but i recieved only slip and did not recieve any cash, but the money was deducted from my account, and i did not recieve any cash, so please take action on this complaint, i want my money back in account.
              I hope u take action on this thank you
              Aug 10, 2019
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Jul 10, 2019
              ICICI Bank Customer Care's response
              Dear Customer,

              We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (560926) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                K
                Ketan Sangani
                from Surat, Gujarat
                Jul 10, 2019
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                Address: Vanmali Society,Near Vanmali Junction,Yogichowk to canal road,Surat - 395010, Surat, Gujarat, 395010

                I recently visited icici atm at vanmali junction, yogichowk, surat - 395010. So in that atm guard is very rude and behave inappropriate with me. Inside atm he sit up with 2 persons and talking with each other. When i told them about this he annoying me and told me you can do it as you can. Behaviour of that atm guard is very bad so please take action asap

                Atm detail :
                Vanmali society, near vanmali junction, yogichowk to canal road, surat - 395010
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Jul 10, 2019
                ICICI Bank Customer Care's response
                Dear Ketan Sangani,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (560811) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
                Jul 15, 2019
                Updated by Ketan Sangani
                Can you please provide proper email id?
                I got a message from icici bank stating that money has been deducted towards VIN GOOGLE!
                I did not make any purchases. The bank has to refund my money ASAP !
                ICICI Bank Customer Care's response, Jul 10, 2019
                Verified Support
                Dear Customer,

                We request you to email us your concern with your contact details on [email protected]. Please mention the UID (560811_01) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  P
                  Pôójá Nárèdlá
                  from Sirsilla, Telangana
                  Jul 10, 2019
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                  I have done payment of 399 using upi to indian [protected]@icici to recharge my jio number... Payment was successful bt my recharge has not done and money was deducted from my bank and i have contacted google pay even they have confirmed and told that payment has done and reached to indian [protected]@icici and amount was deducted from your bank too... And it's been one month am trying to reach out to you ppl and i hope you will be resolving it as soon as possible... Thank you
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                    G
                    georgepauljose
                    from Bengaluru, Karnataka
                    Jul 10, 2019
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                    Address: Flat No. 205, SBV Apartments Block A, Jeevan Bhima Nagar, Bangalore, Karnataka, 560075

                    I applied for icici bank credit card, after approval i got follwoing sms below from icici bank.

                    Dear customer, thank you for choosing icici bank credit card. You will receive a call from [protected] to explain the features and benefits on your card within 2-3 working days. Kindly receive the call to help us serve you better.

                    After few days i received this as well.

                    Returned undelivered: credit card - fresh for acct xx0003 sent by blue dart courier, awb [protected] returned due to-incomplete or short address. Pls call customer care

                    On 05/07/2019 when i checked status through itrack it was undelivered and returned to bank. When i called blue dart customer care they told that consignee was not available that is why it was returned to bank. Whom they tried to deliver i dont know because i never got any call from blue dart regarding this.

                    When i tried to contact icici bank customer care they asked for credit card number which u do not know.

                    When i called another time, one guy asked for my number and he said he will re dispatch it. But no emails or sms regarding this is received here.

                    So please try to get solve this problem asap, redispatch the card or do something.

                    Name - george
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 10, 2019
                    ICICI Bank Customer Care's response
                    Dear Customer,

                    We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (561872) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
                    Jul 13, 2019
                    Updated by georgepauljose
                    i cannot see the email id. it is showing [protected]@icicibank.com. Please provide the same
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                      A
                      Alisheem khan
                      from Salem, Tamil Nadu
                      Jul 10, 2019
                      Resolved
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                      Resolved

                      Address: Chennai one, Chennai, Tamil Nadu, 600097

                      Hi,
                      I was paying my bills on time till april but after april i was paying late payment till july for which i checked the late charges its was showing 2-3% per month which my friend is also paying for late payment. But for me somehow it is showing 5400 total amount due which should not be more than 2000. And i accidentally paid the all due amount. Kindly check with this and refund the amount as soon as possible.
                      Aug 17, 2019
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 10, 2019
                      ICICI Bank Customer Care's response
                      Dear Alisheem khan,

                      We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (560807) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        K
                        Kadapala
                        from Bengaluru, Karnataka
                        Jul 9, 2019
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                        My name is kadapala ramya krishna. And it is wrongly spell as like kadapala ramykrishna. Please correct that as per in my aadhar card and pan card. If not means that will create a problem for me in a future. Please try to correct my name in my bank accounts. This will help in my future salary creditings. Please help me to resolve this problem to reduce my inconvenience.
                        Aug 20, 2019
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 09, 2019
                        ICICI Bank Customer Care's response
                        Dear Customer,

                        We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (558593) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          C
                          Citizen1982
                          from Mumbai, Maharashtra
                          Jul 9, 2019
                          Resolved
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                          Resolved

                          Address: Gurgaon, Haryana, 122018

                          There is a new branch in bestech business tower sohna road. People there are least bothered to work. The manager and others, they roam around always. If you don't want to deposit through net banking but still they will force you to do so. There is a lady called priyanka she is very disgusting and doesn't helpful at all also ask others not to help. However, if you say that you want to open fd then the whole team would be after your life. My question is where is customer service in this branch and moreover they close down at 3pm.
                          Please don't ask me to email i need a call back,
                          Aug 10, 2019
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 09, 2019
                          ICICI Bank Customer Care's response
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (557850) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
                          Acct XX230 debited with INR 6, 200.00 on 22-JUN-19.Info: VIN*GOOGLE K.Avbl Bal:INR 10, 560.26.Call 18002662 for dispute or SMS BLOCK 230 to [protected]
                          Plz refund my money
                          My gmail [protected]@gmail.com
                          ICICI Bank Customer Care's response, Jul 10, 2019
                          Verified Support
                          Dear Jakir husaain,

                          Our official will get in touch with you. We appreciate your patience.

                          Regards,
                          ICICI Bank Customer Service Team
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                            R
                            Ram4488
                            from Bengaluru, Karnataka
                            Jul 9, 2019
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                            Address: ICICI Bank, Chandra layout Branch, Bangalore., 560072

                            Without any communication to the customer how the charges are deducted almost inr 5000/- in the last 10days i don't know what the wrong with icici. Kindly refund the amount. Please explain from 23rd june 2019 to 8th july 2019
                            Every time inr 472/- deducted. I try to reach a couple of time the icici customer care after 10sec the call gets disconnected.

                            My mailid: ramatharakareddy. [protected]@gmail.com
                            Contact: [protected]
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 09, 2019
                            ICICI Bank Customer Care's response
                            Dear Customer,

                            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                            Regards,
                            ICICI Bank Customer Service Team
                            Jul 11, 2019
                            Updated by Ram4488
                            again today also deducted from my account ECSRTNCHG for INR 352/- EMI amount I lost more than INR 5000/- this is the case I don't want to continue with ICICI.

                            Kindly refund the amount ASAP.
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                              J
                              Jeevan16979
                              from Delhi, Delhi
                              Jul 9, 2019
                              Resolved
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                              Resolved

                              Address: Mysore, Karnataka, 570019

                              I have got this deduction details in my statement, posdec chg/[protected]/5563+gst of rs. 27.06 but i have not used my card in any manner during insufficient fund and i have faced this issue several times as posdec deduction in icici savings account, please resolve my issue and give the permanent solution that it may not repeat again and please refund my amount back.
                              Aug 18, 2019
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 09, 2019
                              ICICI Bank Customer Care's response
                              Dear Customer,

                              We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (557858) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                S
                                Suman Bhadra
                                from Mumbai, Maharashtra
                                Jul 8, 2019
                                Resolved
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                                Resolved

                                Address: Bareilly, Uttar Pradesh

                                Hello
                                My account lein due to some reason but the icici branch Bareilly not released my money.
                                I had talked to icici customer care they said your nearest branch will solve the problem but they didn't.
                                I visited three times but their reaction was same. My account balance shows negative balance.
                                My day to day transactions suffer due to their non co operative behavior.
                                Aug 11, 2019
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 09, 2019
                                ICICI Bank Customer Care's response
                                Dear Suman Bhadra,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (558580) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  S
                                  saurabhgmishra
                                  from Gurgaon, Haryana
                                  Jul 8, 2019
                                  Resolved
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                                  Resolved

                                  Address: ICICI Bank Ltd. Gurgaon sector - 46 , Huda Market , Gurgaon , Haryana , 122002, Gurgaon, Haryana, 122002
                                  Website: WWW.ICICI.com

                                  I have a salary account in icici bank. They deducted rs.1899 from my account without my knowledge. They deducted it for a policy called as "one assist". But they never informed me or asked me regarding this. They just called me and said that they just need to map my details with them. The person who called me never told or asked me that he is asking all the details for any kind of policy. I want my money back.
                                  Aug 23, 2019
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 08, 2019
                                  ICICI Bank Customer Care's response
                                  Dear Customer,

                                  We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (552732) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    A
                                    Anurag_sarkar
                                    from Gobardanga, West Bengal
                                    Jul 8, 2019
                                    Resolved
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                                    Resolved

                                    Address: Sevoke Road , Siliguri, Darjeeling, West Bengal, 734001

                                    My account no[protected] was charged rs 1899 on 8th july, 2019 as service charge of one assist plan by the bank without my authorization. They have been calling me over the week and i denied service everyday for one assist. This is harrassment and i would appreciate if the bank refund back my 1899 amount back to my account asap.
                                    Name-anurag sarkar
                                    A/c[protected]
                                    Branch - sevoke road, siliguri
                                    Email [protected]@gmail.com
                                    Ph no-[protected]
                                    Aug 13, 2019
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 08, 2019
                                    ICICI Bank Customer Care's response
                                    Dear Customer,

                                    We have made a note of your concern. We will have our official get in touch with you.

                                    Regards,
                                    ICICI Bank Customer Service Team
                                    Dear Sir, Today i have used ATM - ID Number : SECPRI195,
                                    Amount Rs.2500, in display shows due to technical error but amount debited in my account...

                                    Kindly reverse the same to my account ...please.
                                    ICICI Bank Customer Care's response, Jul 9, 2019
                                    Verified Support
                                    Dear Senthil Rengaraj,

                                    We request you to email us your concern with your contact details on [email protected]. Please mention the UID (552733_01) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
                                    I Was joining sales officer (casa) icici bank on[protected] in MADAVARAM branch chennai, some familly issue so i am resigning my job on[protected] last working date but not receive my Experience certificate so kindly do to the needfully

                                    Regards,
                                    kumar v
                                    Employee ID :304655
                                    PH:[protected]
                                    ICICI Bank Customer Care's response, Jul 9, 2019
                                    Verified Support
                                    Dear kumaravasi,

                                    Please contact the recruitment manager with whom you would have been in touch with.

                                    Regards,
                                    ICICI Bank Customer Service Team
                                    Sir mera card block ho gaya h custoomar care phone lagane pr unrecognised bol raha h...jald se jald card activate karate.. [protected] or [protected] mera con no h...branch me custoomar care k liye bol rahe h...
                                    ICICI Bank Customer Care's response, Jul 9, 2019
                                    Verified Support
                                    Dear Ravi Chahar,

                                    Our official will get in touch with you. We appreciate your patience.

                                    Regards,
                                    ICICI Bank Customer Service Team
                                    I have aloted one deep discount bond no 17568 in the name shashi mehrotra bond holder no 1427957 letter of allotment is with us but did not get bond i want to surrender my bond application no d3075895 dated 14/06/96 pl help how i can get bomd for mataturity.
                                    ICICI Bank Customer Care's response, Jul 9, 2019
                                    Verified Support
                                    Dear Customer,

                                    We request you to email us your concern with your contact details on [email protected]. Please mention the UID (552733_00001) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      V
                                      VarunRinku
                                      from Hyderabad, Telangana
                                      Jul 8, 2019
                                      Resolved
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                                      Resolved

                                      Hi,
                                      I am varun. Recently took an account in trading but i haven't used my demat account till last month but my money of rs: 826/- has been debited without prior intimation on 26-june-19. I didn't even get a message alert notification that the money has been debited.

                                      How can this be happen? Without intimation to the customer how can you debit my money that too without giving message alert notification. Do you want people to trust you or not?

                                      Initially i was told it was free of cost. I need justice and request icici bank to return my money.
                                      Aug 11, 2019
                                      Complaint marked as Resolved 
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 08, 2019
                                      ICICI Bank Customer Care's response
                                      Dear Customer,

                                      We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (552734) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
                                      I have paid my all car EMI still icici bank is not sending the N O C .
                                      ICICI Bank Customer Care's response, Jul 9, 2019
                                      Verified Support
                                      Dear Customer,

                                      We request you to email us your concern with your contact details on [email protected]. Please mention the UID (552734_01) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
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                                        subhodeep sengupta
                                        from Bengaluru, Karnataka
                                        Jul 8, 2019
                                        Resolved
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                                        Resolved

                                        Dear sir/mam,

                                        My mastercard secure code has been blocked due to repeated entry of invalid data. Even on calling the icici customer care it was only a prerecorded transaction. My debit card details was filled. But, still the problem was not solved. I am not able to do any online transaction. So, kindly resolve this issue asap.

                                        Thank you,

                                        Regards,
                                        Subhodeep
                                        Aug 20, 2019
                                        Complaint marked as Resolved 
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jul 08, 2019
                                        ICICI Bank Customer Care's response
                                        Dear Customer,

                                        We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (552735) in the subject line of your email. Our official will assist you.

                                        Regards,
                                        ICICI Bank Customer Service Team
                                        Dear sir

                                        I'm Nithinbhargav on 6th of July I made a transaction of 4000 rupees to pay kreditbee due as I paid via upi to [protected]@icici transaction successful money deducted but not received by receiver.Im expecting a refund as I got no response from calling India ideas...
                                        ICICI Bank Customer Care's response, Jul 8, 2019
                                        Verified Support
                                        Dear Customer,

                                        We request you to email us your concern with your contact details on [email protected]. Please mention the UID (552735_1) in the subject line of your email. Our official will assist you.

                                        Regards,
                                        ICICI Bank Customer Service Team
                                        On 3rd july they deducted amt of Rs for 29.50
                                        But 4th July they deducted 3 times 29.50 but on the day of 21st June I'm not using any atm on that day, kindly resolve my issues
                                        ICICI Bank Customer Care's response, Jul 9, 2019
                                        Verified Support
                                        Dear Customer,

                                        We request you to email us your concern with your contact details on [email protected]. Please mention the UID (552735_01) in the subject line of your email. Our official will assist you.

                                        Regards,
                                        ICICI Bank Customer Service Team
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