ICICI Bank Complaints & Reviews

I had a bad experience today. I had to apply for credit card.
The executive who call me drop the phone in the middle of the call, when i told him i was on leave for last month in my company. Disgusting attitude and approach to customers. Are they training these "#" like this. Call was from mumbai. Got call from +91 [protected]. At around 11.15 to 11.45 03july 2019

Have invested in tax saving bond-032002-tsb with bondholder no.[protected] and certificate no. 62899. The redemption date of these bonds is 23.04.2005. I would like to know whether redemption payment cheques have been sent by icici bank or not, as from my record, i am unable to trace out as to whether the redemption cheques have been received by me or not in respect of the above bonds. I shall be obliged if the confirmation in respect of the same is sent to me by e-mail.

There was a refund initiated by myntra on 11th june 2019 with bank reference no. [protected] of amount 1038 INR to my ICICI bank account ending with 2000. I still haven't got my refund and I tried to get in touch with the bank many times but was unable to. I request you to solve this issue as soon as possible. Myntra said bank initiates transaction in 7 working days. Myntra has initiated transaction from their side on 11th june. Its been more than 2 weeks. I am calling my bank but no ones picking up they have so many numbers for different queries. But none for customer complaints. I am getting really sick and tired of this bank. Once loved by all now just an unreliable bank. From their side I get calls to take the loan open demat account or get a credit card or insurance, they are literally harassing people. And when you really want to solve an issue they are not at all responding.

From past one month there has been a charge which is deducted from my account again and again
When we went to the bank they said that it is against my emi
However it is now happening again and again.
They have deducted ₹1000 without any reason .
For better understanding i have attached my account screen shot for the same purpose.
I am a teacher and it is my hard earned money and of bank arbitrary start to deduct money like this then it would be hard to keep the money in the bank.

Please have a look into the complaint.

My mutual fund sip instalment is due every 1st of the month, however due to no reminders emails/sms from icici i missed to maintain the minimum balance for the instalment. So when i open my bank statement today i. E. On 2nd july 2019, i find that rs 413 have been debited and remark says ecsrtnchg010719_sr[protected]. Without any notice on email/call/sms from the bank and without any explanation, the amount was debited. After lots of search on the internet i found the meaning of this remark. Then i tried to find the logical explanation for the rs 413 amount to be debited and i went to the website https://www.icicibank.com/service-charges/common-service-charges page where also there is no mention of any such penalty charges and amount. This is pure loot and complete lack of awareness and services being provided by icici and i demand immediate reimbursement of the rs 413 and compensation for the troubles i have faced.

Regards,
Vipul goyal
Vipul. [protected]@gmail.com
[protected]

My debit card has been blocked for security reasons. I tried unblocking my card through customer care number but i am getting the card is already active. While i am getting an error doing the same through online transactions. I am getting an advice to unblock my card through customer care service while i am trying to make any online transaction. Please look in the request.

Mobile no:[protected]
i have deposited 3000 rs on 01july 2019 to open rd with the sip of 3000
for 3 years.
but the amount is automatically transfered in someone dr. Tran account a/c
funding[protected].
please take some immediate action and refund my ruppess.
Otherwise i will report it in cybercrime branch for necessary action.

I had already lodged a complaint regarding the multiple ecs return charges previously on may 16, 2019, again the same thing has happened on july 1st, 2019, image is attached. Already raised a complaint regarding this issue ingram: grievance no. 1420224, i want it resolved as soon as possible, i have already email the issue to icici to take action, waiting for a reply which i will post here.

I am having a savings bank account bearing no.[protected] with main branch of icicibank at bhubaneswar. I got the following sms in my phone:
"hi customer, your walletassist plan will be renewed for another year. Membership fees of rs 1899 will be charged on your icici bank account as applicable - team oneassist".
I don't like this type of process of auto renewal which is being done without taking the proper consents of the customers. Plz dont resort this type of processes.
With regards,
An icicibank customer.

Hi,

I have 2 FD’s with account number[protected] and[protected] and I wish to liquidate or withdraw both of them. I went to ICICI Branch of Ramavilas road mysore for withdrawing my FD in Nov 2018 with all the FD documents (including latest renewal doc) but they mentioned that the FD has been Liened but they could not give us any reason for the same and they said they cannot find any reason. It was a big shock for me as I did not had any pending loans or debts from ICICI. Branch representative and Manager said me that they cannot find any reason for liening but they said they can get approval from higher officers to remove Lien. Then, from Nov 2018 I am following up with them almost daily but they just say that they need just 2 more days for final approval, they are keep on saying the same to me till today and I am fed up of following up with them. Hence I am raising this complaint with RBI against the bank. Hopefully RBI will look into this issue and help me ASAP. I am poor farmer from a village called Ambalare and this FD amount is very important and urgently required for me for many personal reasons. Please give us our money back. I beg you.

Thanks,
Krishnegowda K

I am ravindra singh. 1170.17 rupees has been deducted from my account as dmc/[protected] dp chgs till dec-18 and may-19 combined. I have never opened a demat account with icici. Did not receive any concrete solution for refund even after dropping mail to [protected]@icicidirect.com and have been asked to go to nearest branch manually to close the account.

Incident date : 01/07/2019

Today i received a message that 'to renew oneassist for this year, the amount of rs.1899 will be debited from my account'. I have already raised a complaint last year, but there is no action taken based on my complaint.

I don't receive any call or email about renewing this plan.
Please deactivate this plan and let me know.

My customer id :[protected]
Registered con. No : [protected]

I have been charged for expression debit card which i don't remember of requesting. They have charged me rs. 588.18 including taxes.. The message they sent were unclear.. They didn't tell me they were going to withdraw rs.588.18 from my account. Expression debit card request cancelling options were unavailable..
I don't need expression debit card as i already have basic debit card..
Please help me get my money back.

Icici has frozen my a/c. It was a salary account but i was not getting any salary in that account from past 6 months since i changed the employer and got a new salary account opened in some other bank. But i was getting freelancing payments in that old salary account. Suddenly they blocked my account and refused to inform anything and said that we are investigating your account. Until then i can't withdraw any money. I just requested for the reason but they denied. Plz help

Toll group tracking id no #[protected] did not provided any tracking detail and has not yet shipped the product to our cutecode sss llp warehouse customers are complaining. What are you doing you have picked up the product on 12 june 2019 when are you going to deliver it. What are you doing and why is it making so late to shipp it to our warehouse

I received call from icici bank and they just given information about one assist plan after than they automatically activated this plan and deducted rs-1899/- from my saving a/c. Without my permission. I don't need this plan actually. Please deactivate this plan and refund my money asap.

My one assist number is 7423893.

I need my money back, if not i will take this serious.

I am an icici bank customer. Today 29-06-19 ecsrtnchg charged 413 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is [protected]@gmail.com

Thanks & regards,
Vishal

I had processed a payment through a third party app which was processed. But after few hours, i realised my payment being failed. Having a check i realised that 472 has been deducted four times??? And also 400 clearing the balance of 2186... Why why why do you have to do this. That was all the money i had.. Am completely broke now. Icici all together has taken 3380... Wish your having good dreams eating money from a common man

I am the a/c holder of icici bank from last 15 years,
Now they have charged 488.9 under this category dcardfee5315jun19-may20+gst
I am not aware what type of charges are these.
They never informed me regarding these charges either by email or by letter.
Who has given right to icici bank to deduct the money without informing us.
Because we kept the money in bank that give right to bank that they can do anything whatever they want.

There should be some formal process for doing all these things. I want my money to be credited in my a/c which they have deducted from my a/c.

1) 01 june 2019 - ecsrtnchg200519_sr[protected]gst - 412.99/-

2) 01 june 2019 - rwdfee/[protected]/050419+gst - 29.50/-

3) 01 june 2019 - ecsrtnchg300519_sr[protected]gst - 413.00/-

4) 01 june 2019 - ecsrtnchg060519_sr[protected]gst - 228.18/-

5) 12 june 2019 - ecsrtnchg-30-may-19+gst - 199.37/-

6) 12 june 2019 - ecsrtnchg-13-may-19+gst - 0.02/-

7) 14 june 2019 - ecsrtnchg-20-may-19+gst - 4.49/-

8) 18 june 2019 - ecsrtnchg-20-may-19+gst - 467.51/-

9) 28 june 2019 - nach_ad_rtn_chrg~bajajfin~06may19~8089634~4060cdgs - 885.00/-

10) 28 june 2019 - nach_ad_rtn_chrg~bajajfin~06may19~8089631~4060cdgs - 123.19/-

Total balance - 2763.25

Why is it happening? Even there was sufficient balance to deduct my email. What is actually ecsrtnchg? Why does it deducting from the account? Could please help me to understand explaining to me on the email address ([protected]@gmail.com).
This is not fare. Please stop this robbery

Regards,
Anup burade