ICICI Bank Complaints & Reviews

I hold my icici bank account from last 6 years and i have completed kyc fully with the bank and my aadhar is linked with the bank.
But still when i submitted enps using icici bank they have rejected kyc even my address is same.

As i have made the initial contribution using icici bank internet banking they should have recognised me already. I have digitally signed the form using my aadhar successfully and aadhar is linked to my icici bank account. Then why icici bank people are making trouble for me. As they have rejected the kyc now nps wants me to physically go the branch (Which is in another city) and verify the kyc and send the physical copy again.

What kind of frustration it is? I have already completed digitally sign using aadhar otp and my aadhar is linked with the bank then why such kind of kyc issue with the reputed long term customer. Why icici bank official didn't call me before rejecting the kyc details? Is this the way you handle your customer. Please resolve this issue immediately

Respected sir
Myself poonam s padavale having account in your bank since 20 october 2016.in kolhapur branch-crusher chowk kolhapur. Initially i was operating account regularly basic but from december 2017 due to my medical problem i unable to make transection so that time my balance was 5396/-. But due to mab charge it get zero till date.. I was totally unaware about mab charge and from your side you not given any type of intimation like call or letter.. You service till date is nice no issues regarding that but due to mab charge i get totally disappointed.. So it's my request to you please consider my request and refund my all money in my account. Looking for your positive response.
Thanking you
Account number[protected]
Cell no -[protected]

Respected sir
Myself poonam s padavale having account in your bank since 20 october 2016 in kolhapur branch - crusher chowk rankala. Intially i was continuously using my account till dec 2017. Then due to my medical problem i unable to do operate account. That time balance was 5396/- but due to continuously mab charge it get zero. First of all i was totally unaware about mab charge and from your side i didn't get any type of call or letter for that. For sure you gave very good service till date but regarding mab you need to provide assist. I get totally disappointed due to such deduction of amount. If any one single information i had then i wouldn't make below balance.. So it's my request to you please consider my complaint and make some positive feedback.. And refund my amount as previous. Looking for good response and positive relation future.

Account no[protected]
Cell no -[protected]
E-mail - [protected]@gmail.com

Hello,
This complaint is regarding debit in my account of 1000 +18% gst on 26 march for some service from the bank which i have not opted for. They have debited my account without my permission and regarding this i have raised many complaints but they just say wait for 2 working days and then they close the case id. Its been more than one month am waiting for my reversal but no proper response from their side. Pls help me in this regard asap.
Thank you.

Card no 4375 xxxx6212xxxx the marketing official has contact in sept 2018 the card is free from any charges and i have not even use this card in spite of that charges created in created in credit card account pl reverse the same and inform me accordingly. Today i have received mail from icici bank informing me that you are treated as defaulted i have not use the card for any purchase or not created any loan from the bank. Banker is harvesting me. The activity carried out by the bank it is their cost risk and responsibility. Why banks are going for bed debts and non performing assets are there. My complaint is that if i will pay wrong charges of other people where loner. The public money is distributed amongst vediocon company and still recovery till not made. Benefited chairman manager should be punished for fraudulent cases

.

Details of payment : exam fees transaction
Payment to icici - eazypay
Pay for mba-fm (349) to annamalai university dde.
Fees payment done by boi debit card. (5060/- rs.)
Transaction id : [protected]
Reference number -
Date : 12/10/2018

Sir, my issue is regarding to failure of payment. Last week (Date - 16 april 2019 ; time - 11:56 pm) my account balance is deducted while making...

I am Brij Bihari Roy and I have an salary account with ICICI bank.in the month of April Rs 543.00 has been deducted from my account as narrations (Dmc/in[protected] dp chgs till jan-19) on 5/04/2019 and 6/04/2019. I do not have any demat account with ICICI.but narrations says that amount deducted for demat account.

I need justice and return my money back immediately. My account number is[protected].

Dear respected sir/ madam,
I would like to inform you that 25000 rs credit on my a/c on 29/04/2019 from logistics hub a/c for expenses. So i was spent rs 25000 then i see in my lien marked so i unable withdrawal any amount. After that i visit the branch sarojani nagar he said that wrong amount transferred to your account so that your under mark lien. He said to me please bring a confirmation letter from beneficiary account. Today i visit the branch bring a confirmation letter form beneficiary logistics hub a/c. Then he said to me i unable to process to your request. After that i did call your customer care help for this. He also unable to solve my query. I m very confused sir what should i do?
Please solve my problem as soon as possible and do the needful.

Account no:[protected]
Name - neeraj kumar
Mobile no:[protected]

Thanks & regards

Neeraj kumar

Hi team,

I have done the transaction yesterday for the amount of 39, 500 and the transaction got voided by merchandise due to some issue.

But still the amount is not credited to my credit card account.

From the merchant side they clearly mentioned that they voided the transaction and gave the receipt for voided transaction which i attached in the mail.

But from the bank side you were saying to wait since the transaction is held in gateway.

When i tried reaching customer care they mentioned it will take maximum 3 days but today they were mentioning have to wait maximum 7 days and also merchant side has to reject the amount then it will updated in my transaction history as debited and then bank has to revert back the amount to credit card.

The transaction which is voided means it is already rejected then why merchant should again reject from their end.

I am really disappointed and not understanding as bank don't have option to release the amount which is voided, even i have a receipt for voided.

There is no technical team to handle such a issue on priority?

We are not satisfy with services as continuously followp your team but steel there no response from your end i visited in your icici bank branch in dombivali west about the wrong transaction complaint i have given writing complaint to mrs subhada mane on 20 apr 2019 but still there is no revert on same, i also write the mail to your customer care email id but there is no positive reply as they said contact google play and google play team said pls write the comaplaint on wrong transaction to bank they will help you the refund
My previous complaint no 000gnaec5s9k52nc, kindly help to resolve the issue as we following last 10 days

Regards
Atul ratnaparkhi
[protected]

Dear Sir

Icici bank has deducted 354 rupees from my account for the my money service which I never opted.I has sent mail to customer care several times but not reply.Kindly reimburse my amount back.

Also mail in [protected]@icicicare.com with all details.Please look into this matter..I m out of country for my personal issues and not able to call customer care.

Regards
Savita

Name: deepak kumar m
Account no:[protected]
Branch : sanjay nagar
Ifsc code: icic0002336

Transaction id : sb498800

Hi guys... I tried to book 2 senior citizen train ticket from mysore to kopargaon but, in transaction time amount is deducted but the ticket is not booked.
So please help me with this. I have a transaction id sb498800.

Dear sir

Icici bank has deducted 354 rupees from my account for the service which i have not opted. After sending mails to customer care no reply. Please reimburse my amount in same account. I have already mailed in [protected]@icicicare.com

I don't know about this app also. M out of country and not able to do direct calls to customer care. I can only operate through mails. Please resolve this issue at the earliest.

Regards
Savita

Icici bank — amount deduction dp chgs till mar-2019


I am venkatesh padmanaban. 824.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till mar-19) on 24-apr-2019. I have never used my demat account till now.

They told me by the icici representative that it is free of cost and it will never be charged/deduct money and also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[protected]. This is completely unacceptable and please refund my amount. My phone number is [protected]

I am using icici direct account from january 2018, now suddenly in march 2019, out of nowhere they found that some signature and some kyc document is missing and deactivated my account without informing me. Also i was actively trading through my account and it is hold inactive from last 2 months.
I am currently abroad and not in a position to send any documentation via post or visit any centre. Also i am not at fault in this, icici sales manager missed those documentation while opening my account (Account was opened by a sales team from icici in my office) and i am suffering because of their mismanagement.

Am an icici bank customer. On 30-04-19 ecsrtnchg charged about 10000 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is [protected]@gmail.com and mobile no is - [protected]

Thanks & regards anup kumar

Hi
This is to report an issue with icici bank personal loan, i have given documents through mail only,
I had some confusion on rate of interest and insurance amount so i called and informed them to hold it till i confirm & same i have documented in mail, but they have disbursed the loan amount without my confirmation and even agreement has also not signed.
Someone please help to cancel this loan, i have clearly mentioned not to disburse the loan but they forcefully did it
Take back the credited amount and cancel this loan,
Amount was credited on 30th april'19
Even customer care nos also not responding

I am very upset with icici bank services regarding unfair charges deducted from my direct account directly. It was a corporate account with bsda facility but still unfair charges rs 788 deducted without any information, prior notification or message to me. It is a bsda facility account but charges deducted for special facility which was not applicable.

Customer complaints service is very bad
I have debit 500 rupees from my account but statements show 500 and 20000 rupees time period of both transactions only 9 sec. Bank also agree this is not fraud or cyber crime.
I have complaint registered to icici customer care on same day 24.04.2019. But he said the transaction was successful completed.
Two transaction show from my account interval of only 9 second. How is the possible two transaction in 9 second from same account?
Please refund my money.
(1) first transaction time 11:58:18
(2) 2nd transaction time 11:58:27 (Interval 9 second)

Deducted from my account as (Dmc/in[protected] dp chgs till jan-19) on 26-feb-2019. I have never used my demat account till now.

They told me by the icici representative that it is free of cost and it will never be charged/deduct money and also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

I need justice and return my money back immediately.

When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici.