ICICI Bank Complaints & Reviews

Am an icici bank customer. Today 10-05-19 ecsrtnchg charged 299.84 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is [protected]@gmail.com

Account No:[protected]

Mobile No: [protected],[protected]

Thanks & regards,
Akash

I'm Icici bank customer, in today's date a huge amount has been debited through my account by the bank without my information, regarding some charges, on a same date many times 413 rupees has debited on a same date without my concern. I was not looking at the account from many days as I saw today I was in a great shock, how it is possible on a same date 28 times 413 rupees are debited this is really very disappointing from the concerned bank, I'm at a huge loss kindly help me

Am an icici bank customer. Today[protected] ecsrtnchg charged 413 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is [protected]@gmail.com

I have a savings account in icici bank. One year back i have applied and got an international card in jan 2018. They have deducted issuance fee of 588 rs and 177 rs for dcard fee for 2018. For this year 2019, they have deducted a sum of 590 rs from my account as dcard fee. This looks like day time robbery where our hard earned money are debited from our accounts in the name of dcard fee. The dcard fee was only 177 rs from the time i opened the account. But for this year they have deducted around 600 rs. I want extra amount debited to be returned to my account.

Icici bank has disbursed the money to icici lombard for term insurance against my home loan. Icici bank employees has themselves selected the insurance product and without any intimation/approval to me they have disbursed the money. It has been more than a month no policy is issued yet. Bank has started the emi for the policy premium amount 68000 rupees disbursed as loan. But no policy is issued.

Tried calling/emailing their relationship manager sushma mishra since last one month she never responds the call/email. I dont know whether she even exist or icici bank fakes as rm.

I didnt knew since when icici bank started doing fraud with their loyal customers.

I regret switching my home loan to icici bank should have switched to hdfc bank.

My loan account number is lbmumxx06488.

Regards,
Nishesh d.

This complaint is regarding the telemarketing calls that i have been recieving from icici and other banks representatives despite having an active dnd block as per trai guideliness. My mobile number is from mahrashtra circle. Dnd is active for my number since 16/07/2017 and my registrations number is [protected].

I have been requesting them to not call me but they never took it seriously. Since they call me from different number each time, im unable to block these calls on my phone. I have complaint to airtel, but they have said they cannot do anything as im already registered on dnd and i shouldnt be getting these calls. I have also registered for dnd on the icici website. Imoreever when i tell them not to call me again, they just say sorry and cut my call saying they will update my name in dnd when i have already been registered since 2 years.

I request you to please step in to this case to take a strict action against these telemarketers who violate the trai guidelines.

Regards,
Kethzi gilbert

I have purchased a TV remote in January 2019 on Amazon . We returned it back the next day. I have paid it through ICICI bank savings account. When I contacted Amazon.com for the refund of the amount, they wanted me to talk to ICICI bank. They gave this reference number

The Refund Reference Number for the transaction is[protected]

It actually seems to be stuck at Icici bank

Would help connect me through ICICI for the clearance of this refund amount.

Regards
Kiran

Ecsrtnchg charges of rs 472, rs 413, rs 413 deducted thrice in single month without any reason.
Account number:[protected]

1st deduction:
Amount: rs 472
Date : may 09, 2019
Transaction id : ecsrtnchg-30-apr-19+gst
2nd deduction:
Amount: rs 413
Date : may 02, 2019
Transaction id: ecsrtnchg01300419_sr[protected]
3rd deduction:
Amount: rs 413
Date : may 02, 2019
Transaction id: ecsrtnchg01_300419_sr[protected]

What suddenly went so wrong that they started deducting so much of amount without any reason?

Am an icici bank customer. Today[protected] ecsrtnchg charged 413 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is [protected]@gmail.com

Why there is two time charges for not maintaining balance on loan payment date. Yes, due to some personal problem i am unable to pay my capital first loan payment, for this icici bank has charged (Deducted) 413rs on 05th may it seems but now again they deducted 413 on may 8th. Why they people charged for two times. Really its too bad. When i tried to talk with customer care representatives call is not connected. If like this happen how customers are survive. Please respond on this.

I have applied for pre-closure of my vehicle account in erode branch (Loan account no. Luero[protected]), (Name : n. Prabhakaran), but the response and behaviour of staffs and executives are irresponsible for providing no objection certificate. And lack in providing information formalities related to pre-closure (Erode gandhiji road branch). My srn for pre-closure request sr[protected]. Kindly do the needful to redress my grievence.

My bank account of dbs bank has been frozen for no reason and money has been stuck and icici bank has taken 3000 rupees from my dbs bank
They have blocked my account and they are unable to respond to my query i called them several times but the reason is same they are cheating people kindly refund my money abd open my account fast else i will file a complain in police station about icici bank

I was working with wipro and i had my salary account in icici. Now i changed my company to tcs and i continued my same salary account in icici itself. Now i want open a reimbursement account also in icici. When i go to branches they are telling that has to be done through online. But i couldn't find any way to open or either to inquire about opening the reimbursement account through online portal also. Branch people are not properly coordinating for my requirement. Could you please let me know how can i do that? Also i want to get icici food card also. What is the procedure to obtain that?

I have cleared my loan amount in the month of April but my complaint is that I had login using my mobile number and I have chosen to foreclosure of loan by paying 22484/- so I selected by upi google pay I got a link in the Google pay immediate I made the transition it got deducted from the bank account but in the bajajfinance account it was showing as no payment received I called bank people and asked for the solution thy said it will get credit to my account after 30days so I did payment again by upi google pay of RS22484/- this amount is also deducted from my bank account and I got a message that I made a payment in bajafinanace so I have made twice the transition both the amount it as got deducted from my account today I called axis bank and thy are telling me both amount have got credited to the bajajfinance merchant itself so I need my money back of Rs 22484/- kindly help me with this issue please I have a complaint report by bank which I have transfer amount and the screen shot of google pay screen

Respecteed sir,

With all due regards, i wish to state that i amit kumar holds an account no. [protected] with axis bank (Gohana branch) and i was transferring funds (Amount 50000) to icici bank[protected] on 17/04/2019 1:00pm, through mobile banking (Imps) but erroneously money was sent to icici bank account no.[protected].
As soon as i realised the mistake on the same day i called axis bank customer care & registered complaint no. [protected] on the same day i also visited my axis bank and gave a written application and concerned officer in axis bank accepted my application and advised me to visit icici bank with comments written on my application.
After that i visited icici bank (Gohana, branch), which they confirmed that transfer of rs 50000 has been deposited in icici bank account no.[protected] and the account belongs to bidhal, sonipat branch and i must visit them and request them to put hold on amount of rs 50000 for this account.
The very next day when i visited the bidhal, sonipat branch of icici bank and mentioned about the issue, employees over there confirmed about deposit of amount 50000 in the account but denied to act any further in this regard and did not put hold on account, meanwhile the account holder come to know that 50000 has been deposited in his account so he withdraws the amount 20 april, 2019.
It was due to sheer carelessness and non cooperative nature of icici bank bidhal, sonipat branch employees i have lost my money (Inr 50000).
Kindly help me to get my money back and proper guidelines must be given to employees how to deal with such situations and circumstances.

This complaint is regarding to the behaviour of your recovery agent named madhu telu ([protected]). I have a credit card with your bank since 3years. My payment was due... I have already informed the bank that because of my job change i cannot pay the amount for a month, so they converted it to instalments. Me after payment of one instalment got a new job in another city and left but i was in contact with them, last month i failed to pay and the recovery agent was changed. And this month ie today a recovery agent named madhu came to my house in the afternoon when only my grandparents are there... He talked to my grandmother that your grand son is a fraud and left city after talking money and was asking for my number which they already had, they continued this for one and half hour. And gave their number and left. My mom after coming home called that number to ask what was it about. Mr. Madhu telu picked up the phone and started lashing out on my mother.in his words "you have to pay money immediately because you are his mother." we can keep case on you if you don't pay" and he mentioned that since my and my mom sur name are different if she had a illegal marriage. And he talked much more. I have recording of the call i'm willing to send to you.

I am deeksha. 826.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till mar-19) on 24-apr-2019. I do not have demat account with icici bank.

Also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

My icici account number is[protected]. This is completely unacceptable please refund my amount.

I am still an employee of icici bank newly joined in oct month and i am getting tortuted by my bm and rh.. After joining icici bank my health as become very poor.. Due to pressure of bm and rh.. Their tone and rude words in front of 70-80 people..in these last 4 months heard atleast 50 times that i am rediculous, get out of the system.. Who appointed you.. I tried to reach out hr around 10 times but hr never respond back... I provided my...

I have received link of gift card from my friend as wedding gift but still not received original card even after more than 4 months. And i am unable to use my card through that link.

Please help to get my card asap before its expiry.in the meanwhile please advice how to use it online.

My friend continuously trying to contact customer care for the same but unable to get proper response.

Also let me know can i use my card to buy jewelry.

I applied property loan in icici bank in the month of march 2019 and received a message saying that application
Logged in on march 23rd 2019. And i submitted required documents for the loan process finally received a message
Saying that "dear customer, your mortgage loan application no 73516965 has been approved by icici bank. For disbursement, please contact your sales representative." and i tried to reach out sales manager sreenivasan s and team on [protected] asked about my cheque release for registration because i applied loan 45 days back still not yet completed
Initially icici team promised me saying that with 15 days they will complete loan process but he was talking with me very rudely and he said he can't process.

Already icici team deducted 9080 rupees from my account and taken cash 3400 rupees (Sales manager sreenivasan s and team)

Can you please help me for refund of my money and all my documents submitted along with cheque's i am not happy with icici loan process and i don't have hope these guys will release my loan as its already 45 days completed of login of my application.

Please find the attached evidence and reach out to me on +91-[protected] for more details.

Thanks,
-vijay kota.