ICICI Bank Complaints & Reviews

Dear team,

I have attempted to transfer fund to my account number holding account with icici bank. I have selected an incorrect account number as the number 8 and 0 are side by side, the fund of rs.4001/-have been credited to that account. The account details of fund transferred are given below for your reference. The amount was transferred on
12 april 2019. I request you to review and reverse the erroneous made transfer....

Hi,
I applied for account name change request on account of marriage on 30/03/2019 to icici nanded city branch pune and i was told that my request will be processed within 5 days, but nothing is done after 12 days. I followup again, then i was told, the request will be processed within 1 day.
As told they processed the request but instead of changing account name, my account address was updated which was not requested.
I...

Last 2 weeks before i blocked my icici bank debit card and even they also block imobile and internet banking also and once i received my new icici bank debit card. I open my internet banking but i cant open my imobile and i call customer care [protected] in this number how can i connect with particular mobile department it was in confuse. Even i try to connect and speak with customer but still i try to login "you are blocked for multiple...

Yesterday i get call from icici customer care for explain about one assist plan
But they did't tell about any charges for that.
But today i checked my account they charge rs.1899 /- for one assist.
So, i don't want the one assist so cancel that and refund that amount to my account quickly.
I didn't able to deactivate the one assist plan from online web site page so deactivate the one assist plan and refund my...

I tried to book ticket via mmt, rs.7126 has been debited from account but booking was not confirmed.. Mmt confirmed that they refunded the amount on 8th apr 2019.. I have not received anything in account still.. Icici people are telling they are not responsible and and asking me to wait till i get... Very irresponsible response.. Please help me in getting this issue resolved...

I am pravallika, holding account with icici since 6 years. I made one wrong transaction on 4 april'19 13000 inr from bank of baroda to[protected] instead[protected]This is my icici account number). Please help to credit back this amount on priority basis. Already bank of baroda raised indemnity and shared to icici. But no one is responding on that.

Contacted many time icici gachibowli branch but no one responding to my...

Dear icici, i am mitra hajra from west bengal.
During account opening, i was told that there is no monthly and yearly charges for my demat account but year after year, i could see that rs 700-850 is being deducted on dmc dp chgs.

Dmc dp chgs till sep-18 = rs 826
Dmc dp chgs till sep-18 = rs 767

Also there is no sms intimation, but it was discovered when cross checked the bank statement.
br...

I would like to bring to your notice that my 1st statement
Dated 08.01.2019 credit amount is 15782.84 and debit amount is 14415.99 the difference of 1366.85. You billed me this amount and i paid although instead paying it should be adjust in my bill. Now in next transaction you have adjusted received amount from my side so do let me know where is the access amount.?

2nd issue is dated 20.02.2019 4824.51 converted in...

One of my friend works in icici grant road opera house branch (Mumbai).
During the interview the working works which were mentioned were 8:30am -5:30.
But every day the bm and dbm of grant road branch make their employees work for 13hrs. They are not offering them any over time salary. Also there are other issues as;
1. If they send for kyc at consumer's house, the employees are not given any travelling expenses and are...

As i have icici bank a/c with net banking facility when m opening my upi at goggle pay or other apps its showing to update pin when i go through process by giving card detail & updating pin then its showing wrong pin. But when i register with imobile app (which is of bank) & it create upi address & all done. but why its not hapening in other app while process are same is there any hidden technical issue by bank to not use other app by customer...

I tried to transfer some money to other bank account through NEFT and in the end of the procedure it asked me to enter GRID values, which i did correctly but for some stupid reason it was showing me this msg "Your Grid card authentication has been disabled, Call our 24 hour Customer Care Centre and ask to enable Grid card authentication". I have entered all the values very carefully and cross-checked it many times yet same error. Then i tried...

This is regarding complaint filed on mar 29, 2019 with no response from icici bank customer service team yet.

I have a demat account in icici bank in icici direct. On 27-mar-2019, my account no. * got deducted with rs.118 dmc/* dp chgs till feb-19.

When i created the demat account, i was not told about dp charges. Instead was told that it is free of cost and it will never be charged to my account. Pls refund...

I tried several times to get otp while by i mobile and it requires to enter my otp password but i am not not getting any otp from icici bank, i want to say that this is not the first time i am facing kind of problem from opening a/c of icici bank, i am not getting online transaction details over phone via sms service.
My a/c :[*3645]
Name : avinash jagtap
Cell no : [[protected]]
Place : mumbai...

I have done transaction of rs.665/- on 31st march via bhim upi through imobile app. The amount got debited, but the beneficiary didn't receive the money. When i wrote to icici customer care and then called, they said it's been credited to beneficiary. Then they asked for written confirmation from beneficiary to send the money hasn't received. I got the confirmation from beneficiary and forwarded the same to icici customer care on 9th april....

I am icici bank credit card holder. The bank has auto debited rs.1399/- from my credit card number ending with 3004 without my concern on date: 10/04/2019 time: 08:26 pm. I am not interested about this service and don't want this membership anymore. So cancel the membership and refund this debited amount rs.1399/-.
One assist relationship number :- 6692926
Name :- balaji p
Mobile number :- [protected]
Credit card...

I have seen many transactions & money got deducted from my account in the name of 'POSDEC CHG' since many years & i never noticed it. recently i have checked my statement & have seen this transactions with the name 'POSDEC CHG'. I have seen no bank charging this & i have recently made a purchase of 599 (not through my debt/credit card, in fact in the last 4/5 months i have never used my icici credit/debt card at all) & i have 2000+ amount...

Icici bank has opened demat account without my notice in 2013 (I have not been informed at all & there was no mail or message from the bank which at least tells me demat account has been opened on my name) & charging me dp charges all the time. There was no single message or call or mail which notifies me that i have demat account and money has been deducted in the name of dp charges. When i contact customer care they have told that all the...

Hi,

I'm teja, 787.21 rupees reducted from my account as dp chgs till feb-1 9.

I have a salaried account in icici bank & the representatives that it is free of cost for a demat account. And it will never be charged/deduct money. Even never spoke about dp charges.

Also, i didn't get any deduction amount alert message on my mobile which is registered with the icici for the same. This is not acceptable.br...

I was holding icici credit card no. [protected] but cleared by dues in 2011 and also got letter as well as mail from icici bank on 25 july 2011 that i have no outstanding, but still it showing dues in my card and this i got to know from my cibil report its reflecting that the said card number [protected] is active as i was under the impression that its already closed. I have the said letter as proof of deactivated said credit card...

I used icici bank to shop during amazon great indian festival wave 2 (Dusshera sale), according to which i should receive a cashback on my shopping. The amazon has credited the amount to icici on jan 26th, 2019. But the bank has not yet credited the amount back to me yet.

When i tried their grievance portal there nodal officer (Mr. Vinayak m more, principal nodal officer) is not responding. Icici used to be my best bank experience...