ICICI Bank Complaints & Reviews

Hello team,

I received wrong huge credit card bill from icici which is blocked from month.
On 22nov 2019 i got message from icici that my credit card bill is rs -23 (Negative)
On feb 22 2019 i got message from icici bank that rs 4793 is due - card was blocked during
On march 30 2919 i got a message from icici that 6855 is due
On may 28 2019 i got a message from icici that rs 42413 is due
And recently on 22 jun 2019 i got message from icici bank that 53035 is due

Kindly check and let me know on which basis they calculate.

Regards,
Madhura

I have made a UPI transaction by mobikwik app on 28th may'19 for rs. 1000/- through my ICICI bank account[protected] to pay my credit card bill.
Money has been debited from my account but payment was not credited to the beneficiary account.
I have checked with Mobikwik Care team regarding this transaction & they replied that (UPI transaction attempt with reference number[protected] could not be successful and amount has not been processed to beneficiary's bank account.)
I have already complaint to ICICI care (vide reference SR[protected] but they told that it was successfully credited to beneficiary account.
Now, I request to ICICI to back this transaction from beneficiary account as they are refusing to accept this payment & refund the same to my account.

Regards,
Prem prakash
M: [protected]

I am getting call from some lady from the last 1 week and shes forcefully asking me the contact number of my elder brother, mom and ad, shes telling me my brother have some outstanding due with icici bank and icici bank given authority to her to recover this amount from my family member as my elder brother settled in uk from the last 11 years. Shes calling me from different numbers and telling me she will make trouble to me and my mom dad. Below is the numbers from which i am getting calls.
[protected]
[protected]
[protected]
[protected]
[protected]

Hi,
From my account, there was an deduction of inr 29.50 without any reason... It was described in the statement as atmdec chg. From internet i found that this charge was due to atm's not having enough cash. But there's no previous notification regarding this. And how come this charge can be levied to me. That's the problem with the atm right... Please do resolve it

Email [protected]@gmail.com

My name is arun. I have small startup business. My tid no : 33212651, firstdata team not releasing my money 200000/.. They are telling me that you used your own card. So fraudulent transaction. I myself sent all the required document including my card details before they ask me. If rules are like that then why did not inform me when edc machine was installed. If i aware of that why dont i do fraudulent transaction. That person who came for install the swipe machine, simply gave machine and taking signature and went. Nothing informed. After this incident i asked him, he is telling i forgot to tell you.
I did not get these kind of rules via sms. Remember not everyone knows good english to read plenty of pages of rules and regulations.
I did not do it with knowing the rules. You terminated my edc. I surrender to him who installed. I agree whatever the rules are. Please remember without information about using own card in edc is fraudulent this was happened. You held my money nearly a month. First time i am in these kind of situation. I have small business, 200000/ rs is very big amount for me. If you hold it 135 days then i should close my business. There is no other way. Taking cash from credit card is easy via e-wallets. I could have go for that if i knew this is fraudulent. Just think once. We had good opinion on icici bank. All our family and friends having current acs and saving acs with your bank. If i have bad and sad experience like this then how will i suggest to others. You are saying after 135 day there will be fine amount. Holding my money for 135 days long is worlds biggest fine after that extra fine amount. You should consider it because unknowingly it was happened. So many mails sent already there is no response.
First time without proper information from icici edc person i did this. Please release my money. Treating new startup proprietor as me as fraud is unfair. I agree this is mistake, but consider i did not aware of it because nobody informed me. Now i well know about rules, i never do it again.

Awaiting positive response.

Dear sir,

I have one children growth bond 062001-cgb bond holder no.[protected], certificate no. 2546. You have send a letter for kyc, but unfortunately that letter has misplaced from my house. Please send me another copy of kyc form, so that i can submit the kyc for that bond.
Please inform us the updated status of that bond

Thanking you

Best regards

Buddhadeb kayal
Father of partha pratim kayal
[protected]
[protected]@gmail.com

I have paid my kreditbee loan using upi phonepe and amount have been deducted.
But the app shows that they haven't received any amount..
Transaction id : icif6a37f63385742a[protected]ddbf4aa

Please refund my amount as soon as possible

Total amount deducted : 2244 from phonepe upi.
Please do me the favour as soon as possible.

Thank you

S javeed

I have been debited with multiple ECS return charges which sums up to nearly 1710 rupees. It is happening everytime as I add some amount into my savings account. This is annoying me very much and planning to close this account with this bank. They aren't notifying anything about the reason for deduction. Please help me on this

Hi team,

Icici loan app no: lbmum[protected]

I had transfer loan from dhfl to icici bank. While transferring loan icici executive was told me that if you didn't receive the benefit of pradhan mantri awas yojana subsidy from dhfl bank then you will get the same from icici bank. And on this statement, i was agreed to transfer the loan to icici.

The name of the executive is sunil yadav who is from bhayander west icici branch.

After the loan has sanctioned and all procedure completed i asked that in how many days or months i would get the benefit of pmay subsidy. He said that he will check and let me know. The same i had communicated when i submitted all the original document to him. Even that time he replied the same.

When i emailed their customer care, they replied to me saying you are not eligible as this is a balance transfer request. Then i asked sunil regarding the same and then he denied that this is balance transfer so you are not eligible.

Then why did he provide wrong information to me? If he would have given correct information to me then i would have waited for a couple of months and would have taken benefit from dhfl for pmay subsidy.

My question is why should i bear a loss of 2.67 lakh subsidy benefit because of sunil yadav's mistake?

I have sent so many emails to icici customer case but they are sending just templated emails to me. This is the reason why i am posting my concern here.

I hope you will take the appropriate action.

Sincerely,
Prathamesh rane

Hi.

What is happening...you have charged me Dcardfee two times...

may last u charged me 410 rs and today u charged 295...

why the hell you are taking our amount like this... no response from icici customer Care..

i need my money back..else i will cancel my account from your bank

Give me the correct reason..u guys havent said anything about this in prior.

Whenever i get money..u r taking it from me by saying some charge names.

I want the refund...else cancel my debit card and give me a normal card..

You guys said me that i have applied for upgrade of card...but i havent and u gave me a new card amd charging in that by dcard fee...why are you doing like this..

Refund me or i will have to cancel the account.

Give me response first

I was applying for du llb entrance exam on 17.06.19 and had paid an amount of 750 to submit the form. Amount of 750 got deducted from my account but the application form couldn't be submitted. Later i repaid an amount of 750 to get it submitted on the next day as the last day to apply was approaching.in short, i made 2 payments for single cause and didn't got any refund even after 6 days of transaction failure.

My bank balance had been deducted 7 times each 29.5 rupees total worth of 204 rupees mentioning that POSDEC charges in a same day that is 21 june 2019. I didn't even used my card when there is insufficient balance.All the deduction is done on same day on 21 st june mentioning POSDEC charges/30-05-19/0822+GST. bank is in ramakrishnapuram in guntur.

I am checking my bank statement and 2-3 times my ecsrtnchg charges is debited automatically. This practice is not good from bank side so please refund my charges or the way to get my refund for the amount charges from my bank account.
Being good customer bank have no rights to debit such kind of charges with noticing.
This is hardly earned money by people like me.

I made a transaction of RS 1000, through paytm UPI id . money deducted from my account but don't credited to beneficiary account, . So please refund my money back.

From:-
Kishor Kumar m
Transaction I'd :- S69788813
UPI ref num :[protected]
Through paytm payments bank upi id.

To,
[protected]@icici.

Regards
Kishor Kumar.

Hi I am holding salary account i got detected Rs 29.50 for POSDEC Reduction.
Can you please refund my amount it was detected more than 5 times for past 6 months or can you please give me the necessary reason for that. This is not fair you are not at all informing prior. There is no proper customer care also how can i contact you? i have complained via email no response from your side. Kindly take necessary steps for this immediately.

Hi Sir/Madam,
This is K.Murugaraj from Madurai.I had provide my property and MOD Is also done on Tuesday(18.06.2019).But still now(21.06.2019)I didn't receive any amount from the ICICI HOME FINANCE Madurai branch.They are not providing any proper reply.
They treated us like a slave.Scolding us.They are saying that we are not responsible for this issue.lot of complaints are their not able to mention in words.we are afraid.make something customer friendly etc.,
Employee name:Sundarapandi.R(Manager)

I was using ICICI Pockets wallet till December last year. They blocked my wallet stating my KYC had expired. They are not allowing me to reregister and create my wallet for my number [protected]. I have downloaded and uninstalled the app ICICI POCKETS so many times. Every time it asks for SIM verification,
Rs 1.50 is debited for SMS'es from my talktime. My registration has not been completed and I have lost over Rs 100 due to the SMS debits without the task getting completed. Pl help me in refunding Rs 100. ICICI Pockets is a fraud wallet and ask the bank details for any assistance they provide.

My mother had taken an ICICI safety bond on MAR1911 for me(Dayal Kumar), SR NO: 2561 and Unique Identification no: G[protected], According to ICICI band after the maturity period they have sent the cheque on the address mentioned in the bond, but the same was not claimed NEFT in my account.
I visited ICICI (Hinjewadi Phase -2 Branch), to get the procedure to withdraw the same.
They asked to contact the customer care who manages the Bond section.
I do contact them, they asked me to send the following documents.
1) The original copy of the bond
2) An affidavit stating that the NEFT has not been claimed in my account.
3) The Bank Details as an address proof.
4) Application signed and verified by the Branch Manager for my current address
5) Aadhar and the Pan card with self-verified.

and send these documents on the address below,
3I Infotech limited towers,
3RD floor, International Infotech Park,
Vashi, Navi Mumbai, PIN: 400703,

I have posted the documents on 13th Aug 2018, Please help me on the same.

I have tried contacting the team on customer care but failed every time they said contact some other team.
Can I get the updated status on the same?

BONDHOLDER NO. : 5353172
[protected]---
NAME OF THE INVESTOR: DAYAL KUMAR U\G SMT UJALI DEVI

PAN NUMBER: BCRPD6479G


BENE DETAILS :

BENE DETAILS : NAME :DAYAL KUMAR

Thanks and Regards
Dayal Kumar

I recharged my jio number through upi payments. The amount was deducted from my account, and was debited to [protected]@icici. But, my jio number was not recharged. I want the amount to be refunded or my jio number to be recahrged.

Also, I can see a lot of complaints being done regarding the same issue. I don't understand why the method is so dumb enough to not resolve the issue over these many years.

Hello Sir,

My name is Abhishek Katoch.

I have recharged my JIO phone number with my JIO app through payment gateway upi to merchant [protected]@icici
transaction id:[protected]
Amount debited from my bank account but recharge not done to my number. I request you to recharge my number immediately or return my amount of Rs 398/-
There is screenshot of my transaction below.