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ICICI Bank Complaints & Reviews

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Last updated May 1, 2024
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ICICI Bank reviews & complaints page 482

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S
from Nagpur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

rs 1899 deducted from my savings account

Address:32-10-2,lalitha nagar 1st Street,Mutchimilli road,RAMACHANDRAPURAM., East Godavari, Andhra Pradesh, 533255

I also received call from icici bank and they just given information about one assist plan after than they automatically activated this plan and deducted rs-1899/- from my saving a/c. Without my permission. I don't need this plan actually. Please deactivate this plan and refund my money asap

My a/c number:[protected]
One assist id number: sr[protected]

Make sure to deactivate this plan asap, if not.. I...
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H
Homen Singh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deactivate of one assist subscription

Dear sir,
I was subscribe one assist plan earlier by mistake. I don't have any interest to this plan. Yesterday on 2nd march 2019 i got a message that rs. 1899/- will be deducted for renewal of the plan and deducted rs. 1899/- from my account today 3rd march 2019. As i have no interest to this plan please deactivate the plane and refund my money at the earliest.
Thanking you.
Yours sincerely
S homen singh...
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H
Hasanbeg
from Kanpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrongly debited my account

Address:3/29,BEGAM PURWA ,SAFED COLONY,KANPUR, Kanpur, Uttar Pradesh, 208023

I have a salary actcount no.[protected] in your govind nagar, kanpur branch. I have used debit card, through bank of baroda atm dated 01.04.2019 time 18:47 two time rs. 7000/- and rs.6000/-. This time machine show message your card is temporary unavailable, and given slip transaction declined. But dated 02.04.2019 time 02.37am my account debited rs. 7000/- and rs. 6000/-, i have tried customer care dated 02.04.2019 time 07:30 am to 6.00...
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A
Abidha Hussain
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ecs charged

Am an icici bank customer. On 26-03-19 ecsrtnchg charged 413 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is [protected]@gmail.com...
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U
Umesh Chandravadan Mistry
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheating by prashant of lokhandwala branch andheri west mumbai

Address:Lokhandwala, Mumbai City, Maharashtra, 400053

I have an icici bank account under number[protected]– and i have been dealing with one mr prashant of icici bank situated at lokhandwala branch andheri west mumbai there are various other members of my family who are having account with icici bank mr prashant had requested me to ask my family member to open saving account with his branch on his request my other family members shri nithin mistry bearing account number –[protected] mr...
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P
Pranita Kumbhar
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund for the deducted amount

On 2nd april 2019, 2 transactions from my upi failed as the bank's servers were not responding but the amount got debited for both the transactions, rs 300 and 349. I connected with 3-4 chat officers of the bank, they are denying these transactions, they are saying they can't see those transactions in their system i have the records from the payment transfer apps about the transactions, if your bank servers were not responding then that's...
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I
iva.shiva123
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraudulent transactions after loan disbursement..

Address:500054

Hi,

This is regarding fraudulent transactions which were done on 2nd april 2019, i tried to contact customer support by then i lost 28000 from my account but i could not get in contact with icici customer care support because it was already 9:30 pm in the night. All this happened once my account is credited with loan amount from icici bank i doubt some of the icici bank employee for this to happen.
So, my big question...
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A
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancellation - 3rd march , 2019

This is to inform you that I asked for the cancellation of my one assist membership on 3rd of march, 2019 as my plan was due to renew on 5th of march, 2019. I received a mail regarding the cancellation despite of that amount of 1899/- was deducted from my account on 6th of march, 2019 . After talking to your customer care executive I was assured that my plan would be cancelled and the deducted amount would be refunded.
I received a...
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V
Vijay kunam
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personal loan herrising

Address:3-353, bandirevugattu, pasalapudi village, rayavaram mandalam, east Godavari district,, 533261
Website:www.icici.com

Dear sir/ madam
My name is kunam vinayabhaskar redyy
My personal loan number is lphyd[protected]
Sir last 10monts I lost my job that's way I cont pay my pesnol EMI dues now only iam joined in New job, iam request you iwill clear my all dues are this month 24th April 2019 pls give me time, ur agent herrising my family his speeking very bad words my perents, and his call per day 200calls iam very stressed about him pls...
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A
Aravindjs35
from Mumbai, Maharashtra
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incorrect billing using fastag

Address:Hyderabad, Telangana, 500097

Incorrect charges were billed to my fastag account while commuting from Gachibowli to Rajendranagar. Usual charges for return travel should be 50% less (RS.10) instead, my account was charged with RS. 60. The travel date is 01/04/19 (23.10.11 hours). There have been numerous such unnecessary charges and did report the issue on the Fastag app without any response or history of issues reported at App. I am attaching the screenshot from my mobile...
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M
manoj241081
from Mumbai, Maharashtra
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pathetic service: amount is deducted from account

Address:NEAR CANTONMENT BANK FLAT NO 25 VIJAY RESIDENCY KESHAVNAGAR MUNDHWA, Pune, Maharashtra, XXXXXX

I I am trying to transfer the 15000 amount through internet banking on 1 April 2019. While processing it gives error message that the system has some issue so not able to transact.
The amount is deducted from my account but not deposited to other account.
Immediately I call to customer care, she told me that, because of year ending system is down, she can’t help. She asked me to call on next day.
I am trying to connect...
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V
Venky19thapril
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

requesting personal loan cancellation

Address:11/2, 2ND FLOOR , A T STREET,CUBBONPET, 560002

Hi team,

I have requested personal loan 25th march'2019 the executive communicating rate of interest 13.55 and 3 years tuner after receiving call from icici telling 15.55% and 4 years not which seen the worst process and
Sales executive is very rude there is no proper process

Because of sales executive giving wrong information to the customer reputed bank, the name will be lost the trust
br...
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N
nidatazeen
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraudulent transactions - an inside job

Address:560051

Account opened at infosys mysore along with the rest of the trainees at infosys campus. All the accounts opened there were compromised. All the trainees received fraudulent calls from fraudsters. Even without sharing sensitive information, amount has been debited from my account and all other trainees' accounts. I need this money back, as it is my hard earned money.

Note - i had immediately blocked my debit card and disabled...
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A
ank22Ag
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

corporate gift card

Address:H. No. 878, 1st Floor,, Model Town, Phase 3, Bathinda, 151301

I have a corporate gift card of icici bank recieved from my employer. There was no pin issued with it, and the information i have is it does not need any pin for use. However, when i tried to purchase something at an outlet, the card asked for a pin. I dont have any pin to be entered.
I tried to contact customer care of icici in this regard but there is no option to be selected from ivrs and when i select any option, it simply gives...
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I
iva.shiva123
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

icici bank personal loan a

Address:500055

Hi,
I have applied for a personal loan for icici through ref no r[protected]l which is approved and received a mail regarding the same that my loan has been approved also said it will be disbursed by 6pm 31st march 2019. But now there is no reply for the mail i have received also contacted customer care support they are asking for different ref no which i dint receive or have.

I am also enclosing the photocopy of the...
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S
Saroj K Panda
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

imps transaction timed out, money deducted from my acc but not credited to recipient

Address:560103

I did a transaction on 01st apr 2019 of inr 50k from my icici to a beneficiary with city union bank via imps. I got a message "dear customer, imps txn ref xxxxxxfor rs.50, 000.00 is timed out at beneficiary bank on 01-apr-2019 13:37:01. Txn status will be updated by bene bank in 3 working days.". Please help. I need the amount to be settled asap. I do not see the transaction conformation details under my list of completed transactions too....
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Z
ZiaUddin135
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

atm unwarranted deduction

Address:Indore, Madhya Pradesh

Today is 1st april 2019 and i made first 3 transaction of this month from SBI and otjer was from Axis..
aa i have not exceeded ATM usage limit why ICICI has deducted 23.60 for each transactions i made??
its like looting public hard earned money without notice and without justification. please return me my money....
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R
Raja Varmalog in id [email protected]
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit card billing

Address:ICICI Bank Tower,Bandra Kurla Complex,MUMBAI,Maharashtra,400051, 560043

From oct 2018 on wards bwssb water bills paid online on their website using my icici bank credit card. Alerts received for cc payment shows actual bill amount only.in credit card statements rs 11.80 is found added to actual amount paid. Icici bank in reply to query stated it is merchant establishments prerogative. As i find no merchant estb involved, being govt utility and not happening in electricity/telephone bills payments, matter needs...
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A
anoopps9
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rtn chg- insufficient funds

There has been a debit of 413/- from my account with the description as RTN CHG-INSUFFICIENT FUNDS.

Want to know the reason why ? As I was not intimated on the same earlier.
My salary account is in ICICI.

I have taken a car loan from SBI, which is dated on 10th of every month. This debit has been done on 11th March.

Not sure on what this is?...
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R
rameshpondi1986
from Chennai, Tamil Nadu
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extra amount debit from my account

Address:No 39 , Anitha Nagar , 4th cross, Pondicherry, Puducherry, 605004

Am paying every loan correctly,
then what is the reason to you debit charges from my account...
in pondicherry branch icici staff nobody giving a proper responce for this...
they dnt know why amount was debited...
472+472+408 =1352 rs debited in a single day...
very month happening like this,

without reason debiting amount from customer account is not good one...

ramesh.[protected]@gmail.com...
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