ICICI Bank Complaints & Reviews

Address: 560100

Icici bank debiting ecsrtnchg charges without any prior notice, this is literally looting. I am going switch my account very soon. Its been 9 years i have been with icici. Time has come to switch.

1 25/04/2019 ecsrtnchg-01-mar-19+gst dr. 107.88
2 25/04/2019 ecsrtnchgs060319_sr[protected]gst dr. 407.74
9 17/04/2019 ecsrtnchg-01-mar-19+gst dr. 363.96
10 17/04/2019 ecsrtnchg-01-mar-19+gst dr. 471.99
16 16/04/2019 ecsrtnchg-06-mar-19+gst 472.00
17 16/04/2019 ecsrtnchg150419_sr[protected] 413.00

And many more in the month of march.

May 29, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 25, 2019

ICICI Bank Customer Care's response Dear Customer,

We request you to email us your concern with your contact details on [protected]@icicibank.com.
Please mention the UID (290089) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

View replies

K

Kandepalli Simha

May 22, 2020

Please lockdown full problem s please cut cheyakandi money please please please

Reply

Helpful

4 other people found this review helpful

4 found this helpful

1 Comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110045

Hi team,

This is regarding my loan account # :- lpdel[protected]

I am writing this email to understand how can you deduct the loan insurance without my authorization and i know it is not mandatory. My total loan amount was 6, 18, 000.00 however the amount i have received in my account was 3, 01, 646.18 and a demand draft of 2, 91, 275.00.

There is a difference of 25, 078.82.

I understand there would be some processing fee & gst charges but not this much. I told the representative clearly that i do not want the insurance for my loan and i also said that if you give me insurance i will not take it. Even after this, the representative disburse the amount after deducting the loan insurance of somewhere around 17, 000.00

Kindly take a look at it and get my money refund of loan insurance that you have deducted asap.

Thanks,
Dilawar singh

May 28, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 25, 2019

ICICI Bank Customer Care's response Dear Customer,

We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hi i m fed up with icici account. I do know what it is.. Amount debited for my money subscription... I have never subscribed for such service and they charged me rs.354 without any prior notice. I feel like icici bank is breaking my trust.. Please unsubscribe me from my money service and pay back my money. Details: inr 354.00 on 24-apr-19. Info: bil*[protected]. This is completely unacceptable and please refund my amount back. Please contact me @[protected] for other details immediately. I’m really planning to close my account with icici for such issues. We customers have no time in raising complaint frequently.

May 29, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 25, 2019

ICICI Bank Customer Care's response Dear Customer,

Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 520008

Icici bank charged me 354 rupees for a service i have never opted for, without any notification. The statement shows below with the charge of 354 rupees.

Bil/[]/mm annual fee mar19-feb

Please help getting the amount reimbursed to the respective amount. I have also made a complaint on their email customer. [protected]@icicibank.com and awaiting their response.

Apr 29, 2019

Complaint marked as Resolved

ICICI bank replied saying they raised two complaints. 1. To refund the deducted amount. 2. To cancel the Mymoney subscription from my account, so that there won't be charges in future. They have already posted the refund in my account and for cancellation of the subscription, they gave a timeline of 9 days. Thanks.

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 25, 2019

ICICI Bank Customer Care's response Dear Customer,

We request you to email us your concern with your contact details on [protected]@icicibank.com.
Please mention the UID (290109) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Apr 25, 2019

Updated by sivapratap Sent an email to [protected]@icicibank.com with all the details requested. Please do the needful.

Apr 29, 2019

Updated by sivapratap I got the refund of 354 rupees into my account. Thanks for the help and hope this issue doesn't repeat in future.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Bommanahalli, 560042

Hi icici bank

This is regards to credit card of axis bank:[protected], their was settlement done on 14th feb 2012. However, the collector promised that he would provide the noc document. Therefore till date, i have not received.
Kindly suggest on this workaround and need the noc document as soon as possible.

My contact number:[protected]

ICICI Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 7/16 prahladplot, Rajkot, Gujarat, 360001

Respected sir/madam,
Hi i am pravin vadnagra from rajkot. Today i get statement from icici bank, where i have saving account, there is 9 times posdec charges debited in my account. How can bank debit this type of charges from my account?
Please tell me now what and where i have to for this issue?
Can i get back credit this amount?
Ok why bank is not giving proper charges chart to their customers?

May 26, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 24, 2019

ICICI Bank Customer Care's response Dear Customer,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (288086) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Dlf mor, 201005

I have applied in icici bank for balance transfer in icici bank.
They taken the process fee for that.
Now they are refusing the transfer my home loan &
They are not refunding my processing fee.
Processing fee is 6136.00
Icici bank cheated to customers and take the processing fees from the customer.
I want refund my processing fees.
So please suggest us.

May 25, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 24, 2019

ICICI Bank Customer Care's response Dear Customer,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (288082) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Am an icici bank customer. Yesterday 23-04-19 ecsrtnchg charged 413 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is

"anandaturimella.[protected]@gmail.com"

+1 photos

May 25, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 24, 2019

ICICI Bank Customer Care's response Dear Customer,

We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Apr 26, 2019

Updated by anandaturimella No one has contacted me. But without my knowledge and without any confirmation email or sms or any phone call why amount has debited from account???????

View replies

V

val vall

from Mumbai, Maharashtra

Apr 24, 2019

I received this message

I applied for credit card but I cancelled it

Later this message came

Your registration for UPI app has started. If it was not you, report now to your bank. Do not share card details/OTP/CVV with anyone to avoid financial loss

WHat is it?

Reply

ICICI Bank Customer Care's response, Apr 24, 2019

Verified Support

Dear Customer,

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (288071_1) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 605010

Hi,

Today, i got money debited message from icici bank. First deducted rs.1 then deducted rs.320 and again deducted rs.320. I check the transaction to online.
The amount got debited from vin* google without my knowledge. I didn't subscribe any google services. I want to know, what is vin* google and how amount is debited without my knowledge. And then i want refund for this deducted amount....

Helpful

Found this helpful?

3 Comments

Address: 560048

Hi,

I got icici credit card on march 2018. After that, i have received many phone calls regarding one assist service and the person who called me told that this service is compulsory and i have to 1399 per year. This amount was auto debited from my credit card and i had to pay the bill for the same. Later i came to know that this service is optional and the customer care person who called me was giving wrong info.
Now on 23- april 2019 the same amount 1399 inr is debited from my credit card. I want to deactivate this service and i want the refund asap.

Kindly deactivate and refund the amount asap or i will file a case in the consumer court.

Name : nijumon m s
Credit card ends with xxxx4001
Phone number linked with account : [protected]
Alternate phone :[protected]
Incident date : 23 apr 2019

May 25, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 24, 2019

ICICI Bank Customer Care's response Dear Nijumon M S,

We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

View replies

OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Apr 25, 2019

Dear Nijumon,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Hyderabad, Telangana, 500035

I had withdrawn 5000 rupees from sbi atm with an icici card but received only 4000. I had complained about the same with icici customer care, a complaint was lodged and went on and on for about 2 months. Later they closed the complaint saying transaction was successful. They didn't provide cc footage as well. Why should i lose hard earned money without my fault.

May 26, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 24, 2019

ICICI Bank Customer Care's response Dear Nikhila Maduri,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (288055) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Nagpur, Maharashtra, 440015

I’m using icici travel card and when I tried to reload it I entered the grid card details correctly and it still disabled my authentication. I’m out of India and it’s so difficult to contact the customer care and one of my family member in India tried to do it and they also denied that
It is so diffficult for me to contact them from here and also I can’t use my card anymore terrible service if this problem is not solved I would never think of getting icici cards!

ICICI Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Icici bank delhi

My self reet w/o sanjeev khera. Icici bank provide me a ctedit card i have paid all tge installmrnts but due to some personal. Prob i m nt able this mbth payement on time.
Yesterday an executive (Miss babita nd muss kavita) call me using lots of abusing language even not only me they also got some numbers from fb snd akso xall to my relatives nd my relatives collegues. This is nt a right way. Even they both ladies using lots n lots og abusing lznguages many timr and call me with othet numbers also.
I registerd my complaint in police sration also against these ladies.
Plz its my request to bank that when they appoint any employees plz check their family backgrounf. They hurt me a lot n prestly i m in hospitluze due to these call they give me mentally harrasment.

May 26, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 24, 2019

ICICI Bank Customer Care's response Dear Reet Khera,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (285471) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

View replies

R

Ramana Subramanyam

from Bengaluru, Karnataka

Apr 24, 2019

Dear Sir/Madam,
I have cleared my credit card and got NOC with reference this compliant number 00081aC870BQP2YV:SR[protected].

But in my cibil still showing as SETTLED kindly change my CIBIL.

Thanks,
Subramanyam R

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: S/O RAJENDRA SAH, KANHAULI VISHNUDATT, NEAR BMP 6, MUZAFFARPUR, Muzaffarpur, Bihar, 842001

I made a payment of RS 799 on 16th April online via BHIM UPI FROM INDAND GAS WEBSITE to book LPG CYLINDER.
MONEY WAS DEDUCTED FROM THE BANK ACCOUNT AND TRANSACTION WAS SUCCESSFUL to [protected]@icici BUT INDANE GAS DID NOT RECEIVE THE AMOUNT, so booking was not done.
Now Indane gas is telling me to contact the ICICI Bank. ICICI is not reachable on its customer care number. [protected].

Please help.

+1 photos

ICICI Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: A-1,LGF 3&4 ,Geetanjali Enclave, Malviya Nagar, New Delhi, Delhi, 110017

Dear Sir/Madam,

i have give so many complaints but my problem not resolved .customer care executive said that Query is resolved with in 30 days .sir, while Bank executive open salary saving account he filled demat account and he did not told about his benefit and about deductions of 1180/- per yearly .sir, i have service request number is SR[protected] and Closing this account 15/02/2019.but amount is not returned.sir, kindly help this matter.

Regards
Hemant Kumar Goel
[protected]

May 26, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 24, 2019

ICICI Bank Customer Care's response Dear Hemant Kumar Goel,

We have made a note of your concern. We will have our official get in touch with you.

Regards,
ICICI Bank Customer Service Team

Oct 23, 2019

Updated by Hemant Kumar Goel Dear Sir/Madam,

i have give so many complaints but my problem not resolved .customer care executive said that Query is resolved with in 30 days .sir, while Bank executive open salary saving account he filled demat account and he did not told about his benefit and about deductions of 1180/- per yearly .sir, i have service request number is SR[protected] and Closing this account 15/02/2019.but amount is not returned.sir, kindly help this matter.

Regards
Hemant Kumar Goel
[protected]

View replies

D

daisyrakesh

from Ranaghat, West Bengal

Apr 24, 2019

ICICI Ashirwad Deep Discount Bond Option I status
Sir,
I hold a DDB Option-I, bond holder no. 1396304, certificate no. 387103 in name of Punam Kumar. I wish to redeem the same. Please guide me.

Contact - Punam Kumar
[protected]@gmail.com
Tele [protected]

Reply

A

Ashvant mishra

from Chandauli, Uttar Pradesh

Apr 24, 2019

Your credit card recovery agent talked to me very rude and used crappy words in this context, what action can I take against himAll the recordings of his things are available to me

Reply

Ashvant mishra's reply, Apr 15, 2019

Your credit card recovery agent talked to me very nonsense and used crappy words. What action can I take on her please help me

P

Pooja Batish

from Mumbai, Maharashtra

Apr 24, 2019

I booked one irctc trdin ticket which got cancelled and they have refunded money to bank but bank had not refunded money to my account

bank deduct 1180 rupees on 13/02/2019 - Comment #3415722 - Image #0

Reply

Helpful

Found this helpful?

3 Comments

Post your Comment

Comment Guidelines

Address: Near baddi bus stand, 174101

Halo sir/madam
My name is chandan kunar jena
Previous year clustmer care claim. Me active this plan. That time say without ur permission not automatically renue. But this year also debit. I visit baddi (Hp) icici bank. But not solve my problem. I am worry about this plan. Now i want to stop hp assist plan. Pls stop the plan as soon as possible.

May 26, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 22, 2019

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (281225) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

View replies

A

Ashok Ladia

from Varanasi, Uttar Pradesh

Apr 24, 2019

Dear blue dart

I got a message for this Awb[protected] courier send by bank.
A email received showing it is delivered but not delivered.
Plesae deliver it immediately it contains relevent documents.

sincerely

Ramballabh Ginni Prasad

Reply

S

Srinu Chuchukonda

from Visakhapatnam, Andhra Pradesh

Apr 24, 2019

Please unblock the credit card online transitions

Reply

M

md hafiz

from Kolkata, West Bengal

Apr 24, 2019

My self ALI MOHAMMAD.i have taken a personal loan from icici bank, loan amount was disbursed in my on 4th April 2019 but I have not received loan welcome kit so I kindly request please send me loan welcome kit.
my contact no [protected]

Reply

L

lalit kum

from Delhi, Delhi

Apr 24, 2019

Dear Sir,
We have not received the money from AXIS Bank ATM but account is debited in my ICICI Bank as detail mention-:

ATM - AXIS Bank Ltd
Amount - Rs.2000/-
Dated -30.03.2019
Saving Account[protected] in ICICI Bank Ltd
Name - Lalit Kumar

Rgds
Lalit Kumar
M-[protected]

Reply

P

Phsni

from Delhi, Delhi

Apr 24, 2019

Hi team,

When ever i adding my paylater money on paytm it was showing, (your transaction could not be processed .please try again#0084)please help me on this query.

Regards,
Vishnu

Reply

N

Narrmadha Sivakumar

from Kalavai, Tamil Nadu

Apr 24, 2019

I dont want any kind of one assist plan and please do refund my amount
ASAP
Account number:[protected]
Assist plan id: SR[protected]
Thanks in advance

Reply

D

Dipak rahane

from Pune, Maharashtra

Apr 24, 2019

Dear Sir,

Kindly don't Disbursement file my loan file . appication no.[protected].

Reply

Helpful

Found this helpful?

7 Comments

Post your Comment

Comment Guidelines

I had recharged my jio number the amount had been deducted but the recharge was unsuccessful. The amount was ₹469. Its now more than 15 days i am trying but no response from the bank. I called up the customer care more than 20 times but yet they they are not responding. I visited the branch too but they too had asked me to call the cc.
Please do the needful...

May 27, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 22, 2019

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (281248) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

View replies

D

dewasi32

from Bahula, West Bengal

Apr 24, 2019

I applied ICICI Bank HPCL Coral American Express Credit Card, But they issued ICICI VISA credit card.
I want that credit card which I have applied for! Although I didn't received this card now and I don't want to!
Application ID reference is[protected]

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

I had asked for refund for three products to ajio.com of which the refund amount for two products is received.
However the refund amount of 899.25/- for the third product is still pending.
I had called customer care from ajio and they have told that the amount has been initiated from their end and that i must heck with the bank.
Below is the reference number provided by the ajio team:
Qphw[protected]
The payment to ajio was done through phonepe app.

May 25, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 22, 2019

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (281247) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Hello there,
I was trying to do the railway ticket booking, and on the 3d secure authentication page.. I mistakenly attempted to input the wrong otp thrice as i got two otp messages, so i entered the expired otp.. The page rendered a message that due to multiple incorrect attempts your atm is blocked for online payment. Please contact customer care. I got the text message for same. How can i unblock the atm card for online transaction. Please help me asap. Thanks!

May 29, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 22, 2019

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (281238) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Without any prior acknowledgement i have been charged for the service which i never requested/opted for it.

They charged me on 21/03/2019 with the below mentioned details:
Bil/[protected]/mm annual fee feb19-jan.
354.00/- rupees has been deducted for my money service.

Please reimburse the respective amount asap.

+1 photos

May 25, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 22, 2019

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (281226) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

ICICI Bank Complaints & Reviews

File a complaint to ICICI Bank

ICICI Bank reviews & complaints page 482

ecsrtnchg charges by icici bank

Post your Comment

loan insurance

Post your Comment

money debited for my money subscription

Post your Comment

mm annual fee without any notification

Post your Comment

require noc copy for credit card

Post your Comment

posdec hidden bank charges

Post your Comment

regarding not refund my processing fee or not transferred my home loan

Post your Comment

yesterday 23-04-19 ecsrtnchg charged 413 rupees

Post your Comment

my amount got debited by vin* google without my knowledge

I want to deactivate one assist service

Post your Comment

received less money when money withdrawn from sbi atm

Post your Comment

grid card authentication disabled

Post your Comment

using abusive language and harassment

Post your Comment

money deducted via bhim payment but payment not received by indane gas

Post your Comment

bank deduct 1180 rupees on 13/02/2019

Post your Comment

hp assist plan deactivation pls.

Post your Comment

refund not processed

Post your Comment

refund from ajio is still not reflecting

Post your Comment

atm card blocked due to multiple attempts during online payment

Post your Comment

icici bank icici bank - mm annual fee feb 19-jan

Post your Comment

Related businesses