ICICI Bank Complaints & Reviews

I was holding icici credit card no. [protected] but cleared by dues in 2011 and also got letter as well as mail from icici bank on 25 july 2011 that i have no outstanding, but still it showing dues in my card and this i got to know from my cibil report its reflecting that the said card number [protected] is active as i was under the impression that its already closed. I have the said letter as proof of deactivated said credit card (Attachment below). When i mailed icici bank in march 2019 they said within one week they will revert and after reverting they said i have to clear my dues and when i said i will escalate to the higher authority they said they will reply on 10 april 2019. I got the reply from their side that i have purchased in april 2016 thats the reason my dues are showing. I cannot understand when the credit card is deactivated in 2011, then how can purchases be there in 2016. This is the reason i have escalated this too, please help regards deepak kanodia [protected]

I used icici bank to shop during amazon great indian festival wave 2 (Dusshera sale), according to which i should receive a cashback on my shopping. The amazon has credited the amount to icici on jan 26th, 2019. But the bank has not yet credited the amount back to me yet.

When i tried their grievance portal there nodal officer (Mr. Vinayak m more, principal nodal officer) is not responding. Icici used to be my best bank experience but they have stooped too low this time.

Dear sir or madam, My friend have made a transaction to my bank account. The transaction is completed, but I have not received money in my bank account. it has been 4 days since I have made this transaction. This is replay from phone pe customer care...
##Dear Sujeeth,

Thank you for contacting PhonePe!

Regarding your recent Issue with fund transfer of Rs.400.0 query, 50900168 is the reference ID for P1904051815070130622724 and below is the note as per our telephonic conversation.

In case the amount is still not credited, please contact sender bank to raise a chargeback (formal complaint) against the debited amount in order to have the amount refunded.

Regards,
PhonePe Support

Hi

My name is srikanth modugu. With out my permission money was deducted from my account by icici bank for the plan one assist wa privilege of amount rs 1899. Before this i got four times call from icici team or one assist team and i told i don't want this plan and i am not interested. After saying also they have activated the plan and deducted money which is not fare. Now when i am connecting the icici or one assist team i am not getting proper reply. Please deactivate the plan and refund my money.

Sr[protected]

Regards
Srikanth modugu

Last month i got a call from ICICI bank about New policy.I listened to them what they have said but they didnt tell me to go for the policy neither I applied.Today my account has been debited with 1899 rupees.I dont want this policy.I need full amount back to my account.I have credit card of ICICI too which was sent by them to my address.I denied many times that i dont want to go for though i got without applying.

Hi all,

I have got an account in icici bank[protected] this account is exists from 2008 and ecs was give for lic for premium and it was on 7th which falls on sunday and there is an ecs bounce charges of 413 in my account with the sms alert of amount debet. Reference: ecsrtnchg080419_sr[protected] number.

I called up customer care and get careless response from the manager called vidhya on this concern.

Hence decided to close this account as a result of this call response.

Before that i need to speak with the concern icici bank people.

I made a transaction of rs 6000/- via paytm upi on 29 mar 2019 to an incorrect mobile number ([protected]). I raised a request for reversal of the payment immidiately to paytm as well as icici bank. Paytm reverted with a response to connect with the bank with the reversal formalities. However, the bank is not ready to support for same, even after providing all the required details. The transaction reference no. Is[protected].

Request you to please help me get the refund asap.

The lackadaisical approach of icici will cause me a loss.

Sir,
I was tried to withdraw 10000 rupees with my icici debit card in sbi atm on[protected]. That amount debit in my account but i didn't get money. I had complaint about this dispute many times. But icici representatives said that transaction successful and sbi don't give cc footage. My complaint id : sr[protected]
My icici account no. :[protected]
Branch : siricilla

On 8th april my credit card bill didnt get auto debited. I called the customer service they said pay bill online as its some problem on their end. I did the payment online. Later evening same day amount got auto debited too. So i paid bill twice. Then i tried calling their customer service, call got dropped 7 times. I have all recorded calls. Then i tried to contact through email on website and app. But no reply. I wish to simply close my account with this bank. So frustrated. Worst service ever.
By the way call to customer care is 1 rs per minute. You cant use yoiur volte for this calls.. So i topeed up for 50 but still couldnt reach them. And they never call you back.

Madam / dear sir,
I undersigned mr. Ravindra shinde (Pan : bixps3553g) cibil control no. [protected]
We have closed loan account no - lptne[protected] on 18/02/2012 but the same was not updated on system.

Loan repayment cheques were still been sent for clearance till 31/10/2012 and the same is showing in cibil records.

Thanks & regards

Ravindra shinde

[protected] / [protected]
Email id : [protected]@jetairways.com
Mumbai

Amount of 1399 deducted from my credit account without my knowledge in favor of one assist. Even they didn't take permission or called me about it. First i thought it's the charge of credit card by icici but later i got to know the fraud by one assist on internet.
Please credit the deduction to my account as soon as possible failing to which i will raise the matter further.
Mobile number - [protected]

Hi team

It is very irresistible behaviour of icici bank to me that i have submitted my savings account closure application along with demat account closure application in your bank on 29.12.2018 but till now bank is sending account statement without closing my without refunding my existing balance of my account.
I would request all regulatory authorities to look into the matter with your kind attention and take steps to resolve the issue on urgent note.

Am an icici bank customer. Today 08-04-19 ecsrtnchg charged 413 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is sureshchess. [protected]@gmail.com

Thanks & regards,
Suresh

Good Morning...!!

I am Shekar. my brother name is beenamoina srinivas yadav. He has taken a swiping machine on june, 2018.we taken swiping machine for business purpose in the name of yadav foods. first data agent name is k.raju he given us machine and he explained per annum charges 2000/- and he also told us that if we use machine then charges will be debited from account, if we don't use mahcine charges will not be applicable and he didn't explained about monthly charges, and cancellation charges. The machine was worst not much expected its facing battery issues. we complained about machine to k.raju many times but he said use and swipe the cards frequently then we will provide new machine. we are so dissapointed such a worst response from executive. due to machine battery issue we didn't used machine we had cancelled machine on 20th November, 2018. we handed over to first data office at ammerpet. They given us a slip for cancellation and they told us it will be get cancelled you will get a message to your mobile number but i didn't got any cancellation message form ICICI. I called regarding cancellation to mr.k.raju he told me that machine was cancelled.Even i have a slip am attaching it too, please find attachment. but on 31st March, 2018. 6, 246/-(six thousand and two hundred forty six rupees only). debited from account.it's so rediculous. we called k.raju about money deduction the response was bad he told me us that he sent a mail to icici about deduction will soon get a reply mail. i called plenty times he said there is no reply from icici go to first data office and check for solution. i went to first data office yesterday there is also response is worst. we don't know whom to contact.i didn't expect such a worst service form icici and so dissapointed. although i don't know information about monthly and cancellation charges. before cancellation no one told us about charges.it's not my fault. but you deducted money from account without information. please refund my money back and please cancel NACH from my account. Make sure that from next time onwards it wont repeat. I called many times to ICICI merchant service customer care but call was not connected to customer care executive.at the first data office i asked Uma bhupathi(manager) contact no. but they refused to given the no. is this the right way to treat the client. such a cheap and disgusting experience.

Please accept my request. try to refund money back ASAP,

Tid no. 33132268
registered mobile no: [protected]
Acc no:[protected]

Thanking you,

Regards
Shekar,
[protected].

I don't know why my account is debited with 413/- on 08/04/2019 by mentioning ECSRTNCHG. Could you please let me know the proper reason and you people are deducted even though we maintain the sufficient balance in our account. When I called customer care they are saying that we can check this transaction from our end and please visit the nearest branch for the same. My mail id is [protected]@gmail.com.

Thanks!
Naveen Kumar

Hi there

I had applied for icici platinum chip credit card on 19th march 2019. Everything was done seamlessly. The verification officer came and collected all the necessary documents. I got mail on 5th april stating that my card application has been approved but on today 8th april 2019, i received icici coral credit card with annual fee & yearly fee of 500+gst. This is not the card i had applied for. I am not able to get any support from their cc number[protected].
Please help me canceling this coral credit card.

On the 5th of april, 2019 an unauthorized debit transaction titled "rev of txn 7603 dt 01/04/19 resulted in deduction of rs. 2500 from my account. I called icici but they blamed the issue on a website that i support with 1$ per month. I checked the billing history of that website's backend support and did not find this transaction. I want this amount credited back to my account asap.

The name mentioned in my cheque book is different than actual name mentioned in the bank. Due to the same i faced severe inconvenience and lost my valuable time. My a/c :[protected].

Actual name in bank accounts : chennamadhavuni girishchander raju

Bank printed name : chennamadhayuni girishchander raju

How come the bank does mistake especially in cheque book. I faced severe inconvenience and lost time. Hence i am demanding compensation from the bank for the inconvenience caused and mistakes.

I am trying to login into the imobile app. When activating for logging in, the otp is coming too late for it to be validated. By the time otp comes it shows "activation failed".

I have tried may times today and the same thing is happening again and again. Please send the otp quickly so that i can atleast login.

It is designed so that no one can login in the application!!

Dear Sir,
I have got the Personal Loan from HDFC bank.I am paying the Loan due on 6th of the every month.Last week 6th i made amount available. I am not aware Usually ecs will hit my account on 11 pm to 12 pm and I am not received any message from bank on ecs reject.But I checked my account and i am getting account statement as your ECS has returned due to Insufficient funds and Charged Rs.413 from my account.I have called customer care and they are saying that ECS will hit Any time even before Office hours.Is that possible to happen?I want to know ... If you have any Idea about this please mail me.My email id is [protected]@gmail.com
Thanks & Regards,
Ravikumar K B