ICICI Bank Complaints & Reviews

Icici debited 1399rs from my credit card without my permission. I was getting continuous call from icici for 2 weeks. Since it was marked as spam from many users i didn't want to receive the call. They called day and night without break. So i received the call and they told something to repeat what they tell so that they can record the call and i thought it's from icici bank, and i thought they called to confirm about my new credit card, so i repeated what they asked for. But after 2 days 1399rs got debited from my account. Please deactivate the service and refund the amount.

I don't have any demat account in ICICI bank but still there is an amount of 826 got deducted from my account on 26th of March 2019. This is the second time same thing happend with my account. I don't know why there is such deduction even if we not availing the services. There are already many charges that are deducted like ATM charges, transaction charges etc, then why these charges even I am not using anything. Please refund the amount so that trust remains with the bank.

Dear Sir,

I hold a credit card of icici bank as well as debit and forex card also, I mean i am prime user of ICICI bank.On 20th march i did a transaction of 28000 JPY(17536.21 rs) but in my statement it is showing 18378.16 rs that is 842 rs more than exact transaction.Please update the statement asap to remain a good relationship with ICICI bank.
I have one more query regrading ICICI Forex card. I have one Forex card and there are some money left in that card.I just want to transfer that money in my ICICI bank account.Please assist me in this matter.

On[protected] made a online transaction (Rs. 2000 amount transferred ) to bank of maharashtra account no. [protected]. Rs. 2000 is debited from my ICICI bank account but its not credited in beneficiary account .in this case amount 2000 is again credited to my account but till date there is no credit in my account / or credit in beneficiary account .
Find attached beneficiary account statement photos.

pl. credit the amount in my account asap.
Thanks in advance .

I had about 11 SIP registered with mfuonline.com On 29th Jan I had canceled all my SIPs with mfuonline and received acceptance confirmation email from mfuonline.

Even after canceling, this was presented multiple times to ICICI Bank in FEB, due to no funds I had been charged over Rs 4000 deduction by ICICI Bank. Image attached from bank statement.

My : Bank Account - 000201XXX212
Name : Rajiv T...XXX

ICICI Bank has also kept debiting these ECS Return charges silently without even sending any SMS, I was shocked to see over two months whenever any balance amount was present it kept on deducting the ECS Return charges of February.

I had visited ICICI Bank (Koramangla & MG Road Branch Banagalore ) asking them to stop any further deduction and revert back the funds as I have already canceled the SIP in January. They are not willing to help or revert back the funds for which I had already canceled the SIP.

With every passing day I am unable to use the bank account as it keeps deducting the money. I had asked them to check if there is any ECS debit instructions registered on ICIICI Bank - but they are not willing to confirm or help.

This is a fraud to cheat customers by both www.mfuonline.com and ICICIBank after accepting cancellation the SIP & ECS Return charges keeps getting deducted without even sending any SMS or message for any deduction of ECS Return charges.

I am very helpless that there is no proper system in place by both these companies and no one to help. Choosing the SIP option with ECS was the biggest mistake.

One should never fall in the trap for registering auto debit or ECS for SIPs as there is no proper system in place for cancellation.

I want my refund back for ECS Return charges and stop any further charges to by Bank Account.

Dear sir,

My account was debited for inr 2199.00 on 06th march with transaction remarks-iin/i-debit/si cppast /[protected]/906..

I have learnt the dr is related to cpp. Card protection.
I have not received the card and i requested the reversal of the same to icici customer complaint and i have not received any response regarding reversal.

I also requested for proof of delivery but in vain.
The best part is icici customer complaint numbers are not working which was tried with their branch executives also.

Looking forward to your immediate support and action please.

Thanks,
P. Ponnusamy
[protected]@gmail.com.
No-1, nimmo st, santhome, chennai-600004
Ph-+91 [protected]

I had purchased my two wheeler motorcycle (Wb-54-d-0974) in 2006. I had taken vehicle loan from icici bank durgapur, benachiti branch, west bengal. I have cleared all the emis. Currently i am not able to find the loan clearance & noc letter from icici bank. Also i do not have details of my loan account. Request you to please issue me loan clearance & amp; noc letter at earliest. Name : ganesh chandra garain mobile : [protected] email : [protected]@gmail.com

Sir i am amol banate. My mo no is [protected]. I had call customer care of icici bank credit card department last 20 day. But no one give me proper information. Sir i want final settelment on my credit card. So plz help. Otherwise i will not pay late fees of any kind. Because i contac them last 20 days. Its totally there fualt. So plz sir solve my problem.

Today morning there was a transaction happened from my credit card and rs 3538.82 rs was transferred to some digital river ireland. This is a fraud and i tried to report the complaint via icici customer care and they have wasted my time and they want me to call them after 9pm, means they don't have an associate to work on fraud during the day time? Please help me to solve this issue and get the transaction reverted.

Dear sir,
I was offered a free credit cards amex (Amex card not even activated) and visa but made to pay the annual fees as a result i got the card cancelled alter on.
Also got enrolled for cpp plan with out my consent and they deducted minimum amount of rs 100 every month from my account (Auto debit for more than 3 years) and later they refund after numerous follow up on rs 2598 to my icici acct xx1804 vide utr no. Kkbk[protected].
Still as a settlement they sent the credit card bill of amount 3k plus and this month has gone up to 4k plus.
Request you to waive off all these charges or i have to close the account with icici bank because of these mental trouble.
Thanks and regards
Tahir s.

Hi

I have applied icici credit card.
Very poor customer service
They never reply to your query
They never call the customer and take survey about there issues
They will charge annual fee
They will charge chip charge
They will charge interests after paying outstaneding for the month b4 due date also.
If you raise any query thru online they will close the query as customer not reachable and contact customer but no and proper response will be there in customer care.
Worst customer care number to reach the agent to tell our probs.

Icici credit card-poor, waste and worst - customer service
[protected]
4375*4002

Hi

I have applied icici credit card.
Very poor customer service
They never reply to your query
They never call the customer and take survey about there issues
They will charge annual fee
They will charge chip charge
They will charge interests after paying outstanding for the month b4 due date also.
If you raise any query thru online they will close the query as customer not reachable and contact customer but no and proper response will be there in customer care.
Worst customer care number to reach the agent to tell our probs.

Penal charhhave been debited from our current avcount of ourbcompany m/s. Asq business solutions, bangalore (Oct - dec 2018) rs. 1770

Due to bad market conditions all new companies like us are strained for cash & other resources.. On this regular deductions like this every quarter are killing us.

What is this icici bank team, plz help us get back this credited

This is happening regularly with my current account.. So many deductions happening every quarterly

Plz look into.. We asq business solutions are a loyal client of icici

I tried to withdraw money from my account but the atm said insufficient funds and the balance slip showed me -8818 as balance. I have 3k in my account and the balance is incorrect. I checked to see my transaction and there was no debit transaction of that amount. The customer care executive says that the bank is holding the amount and i need to call after 7 am to get this resolved. He was not even able to see what my recent transactions were. Icici bank is a loot.

Hello,

I have paid amount inr 400 for andhra university which got deducted from my axis bank account (Same was confirmed with bank as well).

But it is still showing the amount that is to be paid for andhra university even after the deduction. Please refund the amount.

Attaching the screenshots from axis bank and andhra university respectively.

Hi sir

I am pramod 3500 rupees dedected in without bank hours in 8 to 10 transection type, this transection remarks showing
Ecsrtnchgs050119_sr[protected]
Gst

Please resolve this subject.
Otherwise i go to complaint dpc (Director of public commission) and rbi
I try to contact coustemer care but not use,

Regards
Pramod kumar b
Ph:[protected]
My bank account no.[protected]

Without my consent, rs. 100 has been deducted from my account on 29/03/2019 to 'dr. Tran for funding a/c [protected].
I have never subscribed to any policy, however this deduction has been done by icici. I want my money back and also want to get unsubscribed from any additional policy and don't want to face these deductions in future. Kindly help me in this regard as soon as possible.

I have a demat account in icici bank in icici direct. On 27-mar-2019, my account no. * got deducted with rs.118 dmc/* dp chgs till feb-19.

When i created the demat account, i was not told about dp charges. Instead was told that it is free of cost and it will never be charged to my account. Pls refund my money.

I have already mailed details to [protected]@icicibank.com. Pls resolve immediately.

Dear sir/madam,
Greetings!

I had taken personal loan of inr15lakh in 2016 for 60months, [protected]@11.69 & completed 33 installments regularly. Now my other loan and this icici personal loan emi is on heigher, so to reduce this i have taken loan from kotak m. Roi @ 11.25. I have deposited kotak check to icici to close this personal loan. During filling closure, your executive informed me there are zero foreclosure charges and then only i have submitted my kotak cheque to close this loan. But after closing the account it is found they had deducted 5%+gst money as a foreclosure charges. Immediately i visited the branch at mahalaxmi & meet miss. Vihan and asked her. She called the icici person & found that this is bt done by me so they have put this charge on me.
I would like to complaint this that your icici bank person never informed me about this charges and informed me foreclosure charges will be zero. This is cheating done on me. No were informed me for such charges. I request kindly refund me this charges.
My icici personal loan ac no. Lpmum[protected]
Closing date: 18.03.2019

I'm a icici bank user for more than 5 years. I frequently travel abroad for a short time and then return. During these times, eventhough i have enabled international roaming, i still don't receive the otp's on time - transaction gets declined due to time out. I have so many times paid late fee for doing late emi payments. When i complain to the mobile operator on this, they ask me to contact the bank and it's a ping pong game. Seriously im frustrated that such a reputed bank in india not enabling a basic feature. Im also using axis, indian and sbi banks - where all have provided this feature. I visited my icici bank branch even yesterday and they are saying it;s fine even if i close the account. Damn..!!