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ICICI Bank Complaints & Reviews

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Updated: Mar 18, 2026
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ICICI Bank reviews & complaints page 496

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R
ranrake
Mar 13, 2019
Resolved
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icici bank redispatch the undelivered card

Address: Vill: Chandi, PO: Harauli, PS: Hajipur, Bihar, Hoshiarpur, Punjab, 844103

Hi,

I got a mail from icici bank regarding my regarding my debit card.
The card - atm / debit chip upgrade for your account xx8488 has returned undelivered and is with us since 10 days.

This new debit card didn't deliver to my communication address.
So, please re-dispatch my debit card to the same communication address.

Vill: chandi, po: harauli, ps: hajipur, bihar
Pin code:...
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T
ThiruChouki Netha
from Hyderabad, Telangana
Mar 13, 2019
Resolved
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Resolved

Address: Karimnagar, 505524

Dear icici team,
As you are aware there was a dispute from icici bank side for my debit card emi for which you have already received refund from flipkart in last aug'18 and confirmed as you will release this wrongly blocked amount rs.5560.00 in march'19 first week itself. The complaint ref: sr[protected].

But still we are chasing with icici customer care team and they are not able to resolve and not able to update on the same. We have gone through the detailed statement to check this reversal amount but couldn't found.

We request you to kindly check and send details if you'd have already processed to our sb account as it was supposed to credit back on or before 12th march 19.

Looking forward to hearing from you.

Herewith enclosed screenshot of sr ref. And screenshot of minus balance as on 24th february 19.
Apr 14, 2019
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Mar 14, 2019
ICICI Bank Customer Care's response
Dear Customer (ThiruChouki Netha),

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
My gold loan is in icici bank the renewal date is[protected] and my total amount is 226462 and interest rate is 11% I have a document but bank is call me for 13.25% interest this is too much for me I can't pay extra payment please solution me, my contact number is [protected]. [protected]
ICICI Bank Customer Care's response, Mar 14, 2019
Verified Support
Dear Customer (Raman Panwar),

We regret the inconvenience caused. Our official will get in touch with you to assist.

Regards,
ICICI Bank Customer Service Team
Hi,

My name is Naveen from bangalore, I am holding a salary account in ICICI bank from past 2 years, In my account Rs. 29.50 is been deducted multiple times from past 2 months. Please contact me on [protected] immediately and requesting you to resolve the problem.
ICICI Bank Customer Care's response, Mar 14, 2019
Verified Support
Dear Customer (Naveen),

We regret any inconvenience caused. Our official will get in touch with you.

Regards,
ICICI Bank Customer Service Team
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    S
    Srini Yadav
    from Hyderabad, Telangana
    Mar 13, 2019
    Resolved
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    Resolved

    Address: Balanagar, ferozguda, Hyderabad, Andhra Pradesh, 500011

    Without my consent, rs. 100 has been deducted from my account today 13/03/2019 to 'dr. Tran for funding iwish a/c [protected]..

    This is really unfair… i have never subscribed to any policy, however this deduction has been done by icici. I want my money back. Kindly help me in this regard as soon as possible

    Regards,
    Srinivas yadav
    [protected]
    Apr 14, 2019
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Mar 13, 2019
    Updated by Srini Yadav
    Still its not resolved.. Waiting further updates
    Verified Support
    Mar 14, 2019
    ICICI Bank Customer Care's response
    Dear Customer (Srinivas Yadav),

    We regret the inconvenience caused. Our official will get in touch with you to assist.

    Regards,
    ICICI Bank Customer Service Team
    MY a/c[protected] has been debited with ECSRTNCHGS charges thrice in a day without my knowledge.
    ICICI Bank Customer Care's response, Mar 14, 2019
    Verified Support
    Dear Customer (Deepesh Khatuja),

    We regret the inconvenience caused. Our official will get in touch with you.

    Regards,
    ICICI Bank Customer Service Team
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      P
      Pawanpkb
      from Ajmer, Rajasthan
      Mar 13, 2019
      Resolved
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      Dear sir/ madam
      I never for a loan at any branch of icici bank. But a account no[protected] are displaying in my cibil report. I request to concerning branch to give clearance about kcc ac i. E. Not related to me.. But after verification of my request and document branch told me that u r not related to this account. And we cannot give clearance.
      Apr 14, 2019
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Mar 14, 2019
      ICICI Bank Customer Care's response
      Dear Customer (Pawanpkb),

      We regret any inconvenience caused. Our official will get in touch with you to assist.

      Regards,
      ICICI Bank Customer Service Team
      My icici account no[protected] icici atm not given cash but debited my account
      ICICI Bank Customer Care's response, Mar 14, 2019
      Verified Support
      Dear Customer (பார்த்திபன் சுப்பிரமணியன்),

      We regret the inconvenience caused. Our official will get in touch with you to assist.

      Regards,
      ICICI Bank Customer Service Team
      Sir i took a loan from icici bank in oct 2017 i have been paying it regularly since from july i skipped 5 months emi bank personnel offered me for settlement and will give you time for settlement but these people are torturing and threatening of getting arrest warrant so please kindly do the needful
      ICICI Bank Customer Care's response, Mar 14, 2019
      Verified Support
      Dear Customer (ARUN NATHANEL),

      We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5qivl_2) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
      Hi
      am not able use i mobile upi am getting this error sorry your translation could not be processed please try again 0084
      ICICI Bank Customer Care's response, Mar 14, 2019
      Verified Support
      Dear Customer (jabirkkkkk),

      We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5qivl_3) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        N
        namrata mundada
        from Gurgaon, Haryana
        Mar 13, 2019
        Resolved
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        Resolved

        Address: 36,gaon-kachurna,taluka-warud ,dist-amravati, Amravati, Maharashtra, 400908

        I am the a/c holder of icici bank from more than 5 years,
        Now they have charged 177 rs under this category dcardfee8806feb19-jan20+gst. And 169 rs under this category mabchgs-jan19+gst
        I am not aware what type of charges are these.
        They never informed me regarding these charges either by email or by letter.
        Who has given right to icici bank to deduct the money without informing us.
        Because we kept the money in bank that give right to bank that they can do anything whatever they want.

        There should be some formal process for doing all these things. I want my money to be credited in my a/c which they have deducted from my a/c.
        Apr 15, 2019
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Mar 13, 2019
        ICICI Bank Customer Care's response
        Dear Customer (Namrata Mundada),

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5qgeu) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          B
          bharat jajal
          from Ahmedabad, Gujarat
          Mar 13, 2019
          Resolved
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          Resolved

          Address: 6 Bhanuchandra society,Jivrajpark,Vejalpur Road, Ahmedabad, Gujarat, 380051

          I have placed FD with DHFL and DHFL is regularly send amount to credit my a/c by ECS. You are looking their ECS work . now my FD no. 404090 matured on 29/04/2018. DHFL has already paid interest upto 31/03/2018 and as deposit is maturing they paid interest from 01/04/2018 to 28/04/2018 rs.402.The said amount they have given to you frfor ECS what their advise says which is attached herewith..
          Being March I have Called for Interest statement from DHFL and they forward me it. In the said statement they shows Rs. 402/ paid to me however such entry is not in my passbook so contacted them and send copy of passbook which they verified and send me copy of advise send to you for ECS. and told me to contact ICICI BANK SO i AM LODGING COMPLAINT TO YOU TO ARRANGE FOR rS. 402/ BE CREITED IN MY ACCOUNT AT THE EARLIEST.I am retired person aged 75years so look my position. Please do the needful at the earliest.-Bharat Jajal My mail ID [protected]@gmail.com and my mobile No.[protected]
          Apr 14, 2019
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Mar 14, 2019
          ICICI Bank Customer Care's response
          Dear Customer (Bharat Jajal),

          We regret any inconvenience caused. Our official will get in touch with you.

          Regards,
          ICICI Bank Customer Service Team
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            G
            Ghanshyamk
            Mar 13, 2019
            Resolved
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            Resolved

            Address: Near Patel chowk,Krishna colony, Prabhat ranjan,flat-6A, 851101

            Am an icici bank customer. Today 8/03/2019 ecsrtnchg charged 413 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email i'd - [protected]@gmail.com

            Regard
            Ghanshyam
            [protected]
            Apr 19, 2019
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Mar 13, 2019
            ICICI Bank Customer Care's response
            Dear Customer (Ghanshyam),

            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

            Regards,
            ICICI Bank Customer Service Team
            My account status shown frozen. Iam unable to make a transition. So please un freeze my account
            ICICI Bank Customer Care's response, Mar 13, 2019
            Verified Support
            Dear Customer,

            We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5qge3_01) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              K
              Keswani Madhav
              from Pune, Maharashtra
              Mar 13, 2019
              Resolved
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              Resolved

              Address: A-9,Tranquille CHS,Dutt Mandir Road,Wakad, Pune, Maharashtra, 411057

              Payment of credit card no. Xxxx1002 in name of k madhumal was due on 01 mar. As i was out of the country payment date slipped and i made payment on 06 mar. I contacted customercare on 06 mar and i was told that regarding waival of late fee supervisor will call within 48hours but i did not receive any call.
              I have received statement dated 12 mar in which against card payment of rs 19447/, late payment fee of rs 750/ + gst rs 135/+ interestrs 1148.24+ gst rs 206.68=total rs 2239.92 have been levied for a delay of 5 days. I. E. Whopping 11.51% or 69% per month.
              I am a defence officer retired in 2014 and my salary a/c stayed in icici bank and levy of exorbidant charges is apalling.
              I again contacted customercare yesterday and got same response, : wait for 48 hours. Please look into the matter
              Apr 14, 2019
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Mar 13, 2019
              ICICI Bank Customer Care's response
              Dear Customer (Keswani Madhav),

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5qgdg) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                A
                arun saini Saini
                Mar 13, 2019
                Resolved
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                Resolved

                Address: 701 gali no 2 shivpuri niwari road modinagar, Ghaziabad, Uttar Pradesh, 201204

                I was paying fees of railway form (Reg no [protected]) but transaction failed and balance deducted on 11/03/2019. But i have not received my deducted balance till now and i have sent 2 complain mail but they are not giving any response.

                Application name - railway recruitment board
                Application no - [protected]
                Application name - railway recruitment board
                Application no - [protected]
                Examination name - cen 02/2019 for paramedical categories
                Date - 11/03/2019
                Time - 5:39
                Candidate name - sanjay singh
                Customer card holder - arun saini
                Apr 18, 2019
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Mar 13, 2019
                ICICI Bank Customer Care's response
                Dear Customer,

                We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5qh3r) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
                Sir my cevil report show unidentify loan icici bank plz chq now and delate this entry loan account number VBBLW[protected]
                Ye loan mene nahi liya plz chq kero
                ICICI Bank Customer Care's response, Mar 14, 2019
                Verified Support
                Dear Sumeet,

                We have made a note of your concern. Our official will get in touch with you.

                Regards,
                ICICI Bank Customer Service Team
                Need details of th bonds bought
                ICICI Bank Customer Care's response, Mar 14, 2019
                Verified Support
                Dear Jasmeet Sawhney,

                We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5qh3r_02) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
                Hi,
                Good Evening !

                Before one a week my Credit card has been blocked. I don't know why its happening. So I requesting you please Unblocked the Credit card.

                The below is credit card number :
                [protected]

                Kindly help me.
                ICICI Bank Customer Care's response, Mar 14, 2019
                Verified Support
                Dear Customer,

                We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.

                Regards,
                ICICI Bank Customer Service Team
                While doing transaction in ICICI, at first attempt i entered wrong grid value with one number at the time itself it's got disabled. I contacted customer care but no use, Kindly rectify my issue. Treat this is very emergency.
                ICICI Bank Customer Care's response, Mar 14, 2019
                Verified Support
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5qh3r_04) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
                My food order is cancelled by Foodpanda. They are telling that money is refunded to my ICICI multi wallet card. But money is not credited. Can anyone look into this and help me !
                Foodpanda is saying that money is refunded, but I couldn't found in my account!! I was confused where they went ..!
                ICICI Bank Customer Care's response, Mar 14, 2019
                Verified Support
                Dear Customer (Pavan Puvvada),

                We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5qh3r_05) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  J
                  Jyoti8984324476
                  from Talcher, Odisha
                  Mar 13, 2019
                  Resolved
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                  Resolved

                  Dear sir
                  I request you to pay my amount as soon as possible. My self jyoti from bhubaneswar i waspaying my loan amount but it was cut by [protected]@icici the amount was rs 5085. Sir it was really urgent for me. My loan date is march 19. Please clear me this before my loan date. Its an request you please refund it to me. I am belongs from a poor family and the amount was to big for me to earn. Its my hard earning money i beg you sir please refund the amount as soon as possible sir.
                  Apr 14, 2019
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 14, 2019
                  ICICI Bank Customer Care's response
                  Dear Customer (Jyoti[protected]),

                  We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5qiul) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    J
                    Jyoti8984324476
                    from Talcher, Odisha
                    Mar 13, 2019
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                    Hi
                    I am jyoti from bhubaneswar. I was paying my loan amount but its was debited by [protected]@icici. On march 12 2019. I was sending you the attachement of payment that you can also check it. Please refund my money as soon as possible because it is my loan amount loan i have to pay at march 19 2019.. I beg you all to pay my money urgently. Once again i requsted youto pay my money it was rs 5085. It was an a huge amount so please refund me back.
                    I have recharged ₹349 in my jio app using upi id..The money is debited from my account and it is shows as payment successful. But the mobile number didn't get recharged. Transaction id is[protected].i want immediate refund..plz consider this.
                    My name is sunny I have pay my due EMI 5159 any has been debit from my account but not receive thired party app please refund my money my email [protected]@gmail.com
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                      S
                      Santoshmoharir
                      Mar 12, 2019
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                      I have been using my Internet bank account for long and now its saying it is disabled, I called customer care about a month ago and the customer care representative said that she activated it again but it never got activated. Also i am seeing an option to generate password using registered email but when i go to step 2 i dont see an option to give email address.

                      This is sheer representation of poor services that ICICI Bank does offer. Whenever I call customer care number, it never gets connected. Poor poor service !!!

                      How do I get the internet banking user id reactivated?
                      ICICI Bank customer support has been notified about the posted complaint.
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                        J
                        Jyoti8984324476
                        from Talcher, Odisha
                        Mar 12, 2019
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                        I was paid my loan amount of kreditbee but it was deducted by [protected]@icici.the amount was 5085 rs.it was so urgent please repay it as soon as possible.my loan amount was paid on 19 march please repay it to me as soon as possible.it was so urgent i need my money to my account urgently.
                        please dont be fraud i need my money .i need it.i was not rich.itwas my money to repqy the loan .
                        ICICI Bank customer support has been notified about the posted complaint.
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                          V
                          ViShnu0433
                          from Hyderabad, Telangana
                          Mar 12, 2019
                          Resolved
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                          Resolved

                          Address: Hyderabad, Hyderabad, Andhra Pradesh, 500081

                          Today i observed that money got deducted from my icici account stating regarding ecsrtnchgs. But i haven't received any call or sms. I would like to know is this default deduction from bank regarding any service or is it something fishy.. Atleast i need acknowledgement before doing some transactions on my account.. I will seriously take this into consideration if it happens again.
                          Apr 12, 2019
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 12, 2019
                          ICICI Bank Customer Care's response
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5qe77) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            C
                            Ca shiva rai
                            Mar 12, 2019
                            Resolved
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                            Resolved

                            know the status of bond

                            Address: Faridabad, Haryana, 121003

                            I upendra nath rai want to know the status of tax saving bond because i invested rs 5000 in tax saving bond on february 2003. Redemption date of bond is february 2006. I can't received a single penny.in the bond it is mentioned that they will provide me 7%interest. But i can't received any amount. Please try to give answer as much as earlier.
                            U. N. Rai...
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                            G
                            grvgarg29
                            from New Delhi, Delhi
                            Mar 12, 2019
                            Resolved
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                            Resolved

                            Address: F 304,JAWAHAR PARK ,1ST FLOOR FLR, DEVLI ROAD ,KHANPUR, New Delhi, Delhi, XXXXXX

                            Dear team,

                            Lien was activated in my account due to non payment of credit card dues. I have reminded many times to the bank that i am facing some financial issue so remove all pently and interst and finance charge and convert all my emi in 36 months so that my cibit do not hamper, or else please settle in one time payment.

                            My mobile no [protected]
                            Apr 12, 2019
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 12, 2019
                            ICICI Bank Customer Care's response
                            Dear Customer,

                            Our official will get in touch with you. We appreciate your patience.

                            Regards,
                            ICICI Bank Customer Service Team
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                              R
                              Rishabh Kawale
                              from Mumbai, Maharashtra
                              Mar 12, 2019
                              Resolved
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                              Resolved

                              Address: Kalyan, Thane, Maharashtra, 421306

                              Before one month i got ransom call about one assist plan and they says just hear our plan. After he tell plan he says u got other call in a minute for asking have u hear detail about one assist plan. Then i got call as he says and i say yes i heard, then he says ok thank u and now when my salary is put in my account they deducted sum of 1899 what the hell they do with icici customers. Is this is a service? I want my whole refund of amount 1899 either i go to my icici bank and raise complaint. Kindly do the process and i need a rply on this.
                              Mobile number [[protected]]
                              Icici bank customer
                              Apr 12, 2019
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 12, 2019
                              ICICI Bank Customer Care's response
                              Dear Customer,

                              Our official will get in touch with you. We appreciate your patience.

                              Regards,
                              ICICI Bank Customer Service Team
                              Dear Rishabh,

                              Greetings from OneAssist...!

                              We deeply regret for the inconvenience caused to you & appreciate your patience.

                              The mobile number given is not viewable hence, we are unable to locate your account. Requesting you to kindly share the customer ID or registered mobile number at our registered email id [protected]@oneassist.in.

                              Note: Real vigilance starts with you. Do not share any personal details (mobile number/membesrhip details) on this site as it may lead to a fraudulent activity. Never share your OTP or Card CVV details with anyone as it could lead to fraud. OneAssist or our representatives will never seek these details from you. #StayProtected

                              Should you require any further assistance, please reach us on our customer care toll free number[protected].

                              Regards,

                              Team OneAssist
                              Dear Vrushabh,

                              Greetings from OneAssist!!!

                              As per the telephonic conversation, all the details will be notified to you on your registered email id. Request you to check the same.

                              Note: Real vigilance starts with you. Do not share any personal details (mobile number/membesrhip details) on this site as it may lead to a fraudulent activity. Never share your OTP or Card CVV details with anyone as it could lead to fraud. OneAssist or our representatives will never seek these details from you. #StayProtected

                              Should you require any further assistance, please reach us on our customer care toll free number[protected].

                              Regards

                              Team OneAssist
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                                Manish Indolia
                                from Ahmedabad, Gujarat
                                Mar 12, 2019
                                Resolved
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                                Resolved

                                Address: Jaipur, Rajasthan

                                Hello icici,

                                My name is manish indolia using coral credit card# [protected], in the month of january due to some unavoidable reasons was not able to pay the total amount due.

                                But after confirming with your executive, made the minimum amount due to avoid interest charges, unfortunately current month statement carrying interest charges.

                                Kindly reverse the same so i will make the payment of the remaining balance after deducting the charges or i need to close the credit card account if force to pay the interest charges.

                                Kindly contact me on [protected] & [protected].

                                Appreciate your assistance & timely help.

                                Attached is the screenshot of the statement.

                                Regards,
                                Manish indolia
                                Apr 13, 2019
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 12, 2019
                                ICICI Bank Customer Care's response
                                Dear Customer,

                                Our official will get in touch with you. We appreciate your patience.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  J
                                  jainnaman28
                                  from Delhi, Delhi
                                  Mar 12, 2019
                                  Resolved
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                                  Resolved

                                  Address: Jaipur, Rajasthan, 302004

                                  Today i got debited with a taxation. Amount of rs. 797.68 from my icici bank account in the name of some 'vsi*digital riv'.
                                  I never made this transaction or i do not have any clue or information about the this transaction. Even in the bank statement there is no clear details about the transaction. I wanted to know the transaction details and block this payment if it's a fraud payment.
                                  Apr 18, 2019
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 12, 2019
                                  ICICI Bank Customer Care's response
                                  Dear Customer,

                                  We have made a note of your concern. Our official will get in touch with you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    kushal02
                                    Mar 12, 2019
                                    Resolved
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                                    Address: Pune, Maharashtra, 411045

                                    I did apply for icici bank credit card and received in time as well. However, i did not activate the card and hence, did not use as well.

                                    After a year, i was charged an annual fee, wherein during the time of issue i was clearly informed that the card is lifetime free of cost.

                                    My point is:-
                                    Firstly, i did not activate the card. I did not use the card at all.
                                    Secondly, i was informed that it is life time free of card card. How come i am charged now?
                                    Apr 13, 2019
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 12, 2019
                                    ICICI Bank Customer Care's response
                                    Dear Kushal,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5qdcg) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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