ICICI Bank Complaints & Reviews

We cannot see all the city names in icici bank online banking to update the address... As we do not have an option to update the address... I have sent an email to icic customer care to update the address along with the scanned signed copy of my aadhaar copy... And the stupid customer care has detailed me the navigation steps on how to update the address in online banking... Please get the complete list of cities populated or please give an option to type in the city name.

I have been deducted an amount of 100.00 and 1, 899.00 on 27th and 28th of february 2019 respectively with the details mentioning that any purchase has been done from my icici bank account

I have not authorized, neither am aware of any such approvals for the deduction.
How can icici bank to do such activities without my consent.
Revert the money back to my account at the earliest.

Dear sir,

I have written a mail to [protected]@icicbank.com for change of address for icici bajaj scooter bond but till now no response has been received.

Content of letter written to [protected]@icicibank.com is as follows

Dear sir,

I would like to change of address in money multiplier i bajaj scooter bond of face value rs 25000/received

From bajaj scooter limited, when i purchased the scooter.

I have send a letter for change of address to icici infotech services ltd maratha mandir annexe mumbai

Central but letter was returned back.

Details of bond is as follows,

Bond holder number xxxxx (Written in original mail)

Certificate no xxxx (Written in original mail).

Kindly intimate whom to contact with address and phone number

Thanking you,

Shailendra prakash sharma
[protected]@yahoo.co.in

Gujral nager jalandher, jalandher, india

My self rajesh i am customer of icici bank from last 3 years. Its working well and i am satisfied with the service. Then for some time i left this bank and use sbi.. Left in the since i didn't have enough money to put in this bank. So there was. Some money in my sbi account.. After 4.5 month i start use icic then. After some days my money got deducted 574 rupees without any reason....

I am a customer of state bank of india (S/b a/c-[protected]).

On 1/03/2019 around afternoon time, i had used icici bank atm (Location - techmahindra ltd, phase 3, hinjewadi) in pune for money withdrawal but the txn failed.

I didn't get the money but my sbi account was debited.

Please investigate and get it credited back to my sbi s/b account asap.

The feedback says that icici delays this kind of complaints abnormally which is a concern to customers.

I am an account holder of icici bank from last 3 years. My account was less in money since few months so smab charges was cut without giving me any notification via msg or mail. They have cut charges two times. Now my account has sufficient balance. Kindly please refund my smab charges. If they have cut the charges atleast they should have informed me.. I hope it will be resolved soon.

Dear team,
Icici credit card payment not get paid on time by one of my relative, then credit card payment recovery agent (Kiran, from icici bangaluru branch) harassing me by calling more than 30 times and tell me to connect my relative for payment, i tried to call my relative but contact not happened,
Then agent refuse to understand that and telling me that he will continued to call me
(Also when i tell him don't call me again, otherwise i have to change my number he again tell me that i will get your number from other social network and harassed you by calling you)..
I put all his numbers in block list but every time he call me from other number.

Now am really frustrated and i cant handle more pressure please do something.
Regards
Tushar

I never asked for demat account while opening my savings account but somehow doddaballapur branch has created demat account for me, clearly seems to have misguiding the customers, i have been charged 2300 because of which and it's so useless to have it paid back

Never open an account in doddaballapur branch as their intention is only to reach their monthly targets and not the customer service

I have taken a personal loan a/c no-lpghz[protected] from icici bank and my due date is 5th of every month. While taking loan the icici bank executive had told me that after paying for first emi then call to customer care then they will change the emi due date as per your convenience. But now my first due date is near to come but i called to icici customer care that after i will pay my first emi please change the emi date, they told me to...

Stop renewal of one assist policy as i don't want it. I warned icici bank last year also but they deduct money from my account without my permission. Do it immediately otherwise i will complaint in the consumer court. I got message today from one assist policy team regarding renewal of this policy. I have never asked for that. I don't want it. Stop it as soon as possible.

My account debited rs. 470 ecs charges without my consent, the bank charged the amount without any advance notice or information. Did not even receive the sms or email about the charges. Please check this issue and let me know why the amount charged. The customer should have informed before debiting the amount, this looks like we dont have control in our account and bank can charge whatever they want.

I am the a/c holder of icici bank from last 4 years,
Now they have charged 588 inr under this category dcardfeefeb19-jan20+gst
I am not aware what type of charges are these.
They never informed me regarding these charges either by email or by letter.
Who has given right to icici bank to deduct the money without informing us.
Because we kept the money in bank that give right to bank that they can do anything whatever they want.

There should be some formal process for doing all these things. I want my money to be credited in my a/c which they have deducted from my a/c or else for sure i will close my account. Kindly revert as soon as possible. My mail id is [protected]@gmail.com
Contact no. +[protected]

My name is ravisabbavarapu and i'm holding a salary in icici bank for the past 2 years. I just saw today when i checked my account online, that twice i have been charged posdec chg of rs. 29.50 each on february 25th 2019 and the description says:
4 25/02/2019 posdec chg/[protected]/1472+gst dr. 29.50
5 25/02/2019 posdec chg/[protected]/1472+gst dr. 29.50

I have transfer money through my imobile 7000 to my father account sbi on yesterday but beneficiary not received and not credit to back my account icici can you please take as complaint request pls do quick action kindly help me... I am really feel sad i have checked with branch and customer care they. Simply say i will back pls wait but not received yet
If you really care of loyal customers kindly look at the issue..

After checking my bank statement and found 826 has been deducted as dp chgs till jan-19 from my account on 26/02/2019.

I have never opted or activated for demat account services and never used my demat account. There was no prior notice. I was not informed at all by the icici bank regarding this. There was no sms to my registered mobile number for this deduction.

Please refund rs 826 back immediately with the charges which has been deducted in past also and close this demat service.

Account number –[protected]
Transaction date – 26/02/2019
Transaction remarks – dmc/in[protected] dp chgs till jan-19
Withdrawal amount (Inr) – 826.00

Thanks.

Dear concern,

Myself neha singhal, and i am 10 years customer of icici bank. Last year i had opened a current account with 10000rs (As 10000 rs was the minimum amount) my register phone number is - [protected]

Now, 2-3 day before the first time i got a message that my current balance is
0.01rs. And i am not managing my monthly average balance.

I was shocked and surprised after seeing your message. From past one year, i had not received any communication from icici bank and suddenly you had deducted 10000 rs from my account, its 10000rs. It's completely illegal and unethical.

I was not operating this account due to my pregnancy. And what today i came to know that i lost 10000rs.

So, request you kindly take it on priority and refund my money as asap.

Thanks

I made a transaction on 1-mar-2019 to boi through icici i mobile app this is the first time when i get trouble to send money by this app after submitting the detail i have got a message from icici that

"dear customer, imps txn reg[protected] for rs. 5, 509.89 is timed out at beneficiary bank on 01-mar-2019 11:24:08. Txn status will be updated by bene bank in 3 working days."

My self rajesh i am customer of icici bank from last 3 years. Its working well and i am satisfied with the service. Then for some time i left this bank and use sbi.. Left in the since i didn't have enough money to put in this bank. So there was. Some money in my sbi account.. After 4.5 month i start use icic then. After some days my money got deducted 574 rupees without any reason. And then 51 and 51 again.. Then i checked. It's smab charge. I don't no what is that. And how any why money got deducted.. If there is any term and condition in icici should have told me. Why did u.. Kindly refund my money and tell me the terms and conditions. Plz it's request.

I was checking my bank statement and today i found there is a deduction of 826 rupees on 26/02/2019 from my account for "dmc dp chgs icici" and there was no sms to my registered mobile number for this deduction.

Then i searched my mail and found there is deduction for "account maintenance charge" from jan 2019 to dec 2019 for my demat account.

On further searching i could find...
1. On 30/06/2018 they deducted 58 rupees for jan2018 to dec2018 and also the repeated
2. On 30/11/2018 they again deducted 118 rupees for the same period jan2018 to dec2018

I don't understand any logic here.

When i opened the account in 2015 there was no such charges told to me and now all of a sudden this charges started deducting it without proper information.
If you would have informed this earlier then i should have stopped using it and closed it. Now it is not fare to impose whatever amount you plan to deduct without prior information.

I need my money back. This is not acceptable.

I have been charged with 2100 rs by icici bank just because i failed to make payment in time for cc. Though it got delayed by only 2 days if you take in to consideration of rbi rule. Where it states customer has 3 days grace period to pay cc outstanding.

Finance charges includes gst as well where i have done nothing.
And also it was my first bill generated. I requested for reversal but they denied
I talked 4 times...