ICICI Bank Complaints & Reviews

I have a saving account with icici bank. The bank automatically made 4 (Approx) deductions of 29 inr as posdec chg amounting a loss of rupees 118 (Approx) from my account. I want all the deductions made on 05th march as posdec chg to be refunded and also want the bank to alert me of failed transactions due to insufficient funds as i can avoid these annoying deductions.

Dear sir/maam,
I have been a credit card holder of icici banks, since 2007. Card no-: [protected]. I have not been able to settle the credit card bill for last three months.
As a result of which i am getting regular ad recurrent phone calls from the bank asking me to settle the dues. I have already made so many request every time to the esteemed bank to waiver the excess charges that had been imposed against my card but to no avail. After this i had cancelled my and my family's icici lombard, health insurance both cards; and even icici potential life insurance's one term policy has been cancelled by me, which money i have been waiting to receive at the credit card account. Without my permission, from my icici bank account number :[protected], the bank has taken approximate : 8, 500 rupees.
For some days i am getting a call from someone from this number: [protected], in the truecaller its showing, name:mithun sharkar; who claims himself to be the representative of bank. After talking to him for some settlements, he demanded for : 1, 70, 000 rupees. But when i am asking him for the information of my principle amount, he is not giving me the information. So am requesting the bank to give me the information about my loan's principle amount.
Yesterday, 04/03/2018; someone from bank visited my house. Today, 05/03/2019; mithun sharkar (Ph. Number: [protected]) bringing 5-6 recovery agents with him, they visited my house my aged parents were present in that moment. Mithun sharkar and those recovery agents, had gone against the rbi recovery agent law.


My mother had ruined her mental and physical health both because of terror of icici bank recovery agents. Today she is suffering from much health related tensions because of icici bank threats for the agony caused to her.
1. Shouted at my mother and father, that gave them mental torture.
2. Used foul and raw languages
3. Gave threats and was very abusive.
4. Taunted and tried to humiliate.
5. Done some indecent act
7. Was very rude and harsh and kept on shouting - even though she (My mother) said him that she is a heart patient.
These are not the only statements that the bank executive used, but were also accompanied by an offensive and abusive behaviour and language, which is legally and ethically against the human rights and indian penal code.
Identity: you can ask the recover agents to show their identity cards issued by the bank or under the authority of the bank. But they don't show the identity card.
Privacy: you have a right to privacy. The recovery agent cannot discuss the debt to another person. So don’t panic if he threatens to tell neighbours or co-workers about your debt. If he does so, you can file a complaint against him with the bank. But they
Don't follow the rules.
Calls: you can choose the place and time for receiving recovery calls. You can also request them to not call you at a particular place or time. For instance, if you don’t want to receive calls at work, specify the same to the agent or the bank. Keep in mind, they will respect your request only till they feel you are not avoiding them.
But am getting regular ad recurrent phone calls

Decency: the recovery agent has to talk to you in a decent and civilized manner. No abusive language should be used. Also, the written communication sent by the banks should be easy to understand. But gave threats and was very abusive. Used foul and raw languages.
My father is going to case a file against the recovery agents and mithun sharkar to the police. If i see this happening again, i am going to strongly protest it.

I have a demat account in icici bank. When i checked my bank transactions and i found that there is one debit transaction 'in[protected] dp chgs till jan-19' — inr 181.82'. When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[protected]. This is completely unacceptable and please refund my amount. My phone number is [protected]

I need noc for my two wheeler loan account as the total amount along with penalties are paid off.
Email registered with this loan account is not the one which i provided while filling the loan form. I can provide as much information as you need to locate and verify my account. Loan acc. Ltdel[protected]
I am totally fed up with the services of icici. I have paid more than 1000 rupees as penalty which was not correct. I have tried explaining this issue to customer support, branch, and alot more people but none of them helped me so i ended up paying that amount. Also i have drafted an email to my representative with all the proof of my bank statements and the deduction which clearly shows it false.
Even for my final installment whatever amount the icici app. Was showing, i maintained it but still i had to pay penalties for bounce and i was told that i had to maintain more amount as the app was not showing it right.
I would never come back to icici for any of the services nor i will suggest anyone.

You are good for nothing.

Please provide me assistance. icici Bank have charegd me a amount of 413rs many times in last one year. Also there is no customer care number where i can as about my problem. First they used to charge after 2-3 months now they are charging this amount every month.
i even tried calling their customer care number many times but it is either switch off or they didn't answer it.

Please deactivate my one assist of icici bank. Currently which is not useful for me. So kindly deactivate it. Because of this i have lost my amount twice. I don't want to continue it anymore. Because of this i lost the amount twice and i had complained about this for refund but it didn't happened. I got mail stating that before 45 days it has to be done. Now i have raised the concern before it. I expect that this issue is solved.

Hi, i made online purchase on amazon for rs 370/..

And i received a wrong item on 20th feb 2019,
For which amazon refunded the amount same day and provided the refund reference number.

Now even after 10 days i have not received my refund in account.
However icici has not proceesed my refund.

Refund reference number =[protected]

Please have a look to my complaint asap.

There has been a constant debit of rs. 797.68 from my icici bank account everymonth on 4th.
Earlier i thought it is for the loan emi that i have taken but that emi gets deducts on 5th.
This is fraud transaction i am reporting here on public platform.
I need carification on this transation that is being made on my account from past few months.
I have a deep concern on the safety of our money that we have deposited in these bank accounts after such fraudulent transactions made without my consent.

We cannot see all the city names in icici bank online banking to update the address... As we do not have an option to update the address... I have sent an email to icic customer care to update the address along with the scanned signed copy of my aadhaar copy... And the stupid customer care has detailed me the navigation steps on how to update the address in online banking... Please get the complete list of cities populated or please give an option to type in the city name.

I have been deducted an amount of 100.00 and 1, 899.00 on 27th and 28th of february 2019 respectively with the details mentioning that any purchase has been done from my icici bank account

I have not authorized, neither am aware of any such approvals for the deduction.
How can icici bank to do such activities without my consent.
Revert the money back to my account at the earliest.

Dear sir,

I have written a mail to [protected]@icicbank.com for change of address for icici bajaj scooter bond but till now no response has been received.

Content of letter written to [protected]@icicibank.com is as follows

Dear sir,

I would like to change of address in money multiplier i bajaj scooter bond of face value rs 25000/received

From bajaj scooter limited, when i purchased the scooter.

I have send a letter for change of address to icici infotech services ltd maratha mandir annexe mumbai

Central but letter was returned back.

Details of bond is as follows,

Bond holder number xxxxx (Written in original mail)

Certificate no xxxx (Written in original mail).

Kindly intimate whom to contact with address and phone number

Thanking you,

Shailendra prakash sharma
[protected]@yahoo.co.in

Gujral nager jalandher, jalandher, india

My self rajesh i am customer of icici bank from last 3 years. Its working well and i am satisfied with the service. Then for some time i left this bank and use sbi.. Left in the since i didn't have enough money to put in this bank. So there was. Some money in my sbi account.. After 4.5 month i start use icic then. After some days my money got deducted 574 rupees without any reason....

I am a customer of state bank of india (S/b a/c-[protected]).

On 1/03/2019 around afternoon time, i had used icici bank atm (Location - techmahindra ltd, phase 3, hinjewadi) in pune for money withdrawal but the txn failed.

I didn't get the money but my sbi account was debited.

Please investigate and get it credited back to my sbi s/b account asap.

The feedback says that icici delays this kind of complaints abnormally which is a concern to customers.

I am an account holder of icici bank from last 3 years. My account was less in money since few months so smab charges was cut without giving me any notification via msg or mail. They have cut charges two times. Now my account has sufficient balance. Kindly please refund my smab charges. If they have cut the charges atleast they should have informed me.. I hope it will be resolved soon.

Dear team,
Icici credit card payment not get paid on time by one of my relative, then credit card payment recovery agent (Kiran, from icici bangaluru branch) harassing me by calling more than 30 times and tell me to connect my relative for payment, i tried to call my relative but contact not happened,
Then agent refuse to understand that and telling me that he will continued to call me
(Also when i tell him don't call me again, otherwise i have to change my number he again tell me that i will get your number from other social network and harassed you by calling you)..
I put all his numbers in block list but every time he call me from other number.

Now am really frustrated and i cant handle more pressure please do something.
Regards
Tushar

I never asked for demat account while opening my savings account but somehow doddaballapur branch has created demat account for me, clearly seems to have misguiding the customers, i have been charged 2300 because of which and it's so useless to have it paid back

Never open an account in doddaballapur branch as their intention is only to reach their monthly targets and not the customer service

I have taken a personal loan a/c no-lpghz[protected] from icici bank and my due date is 5th of every month. While taking loan the icici bank executive had told me that after paying for first emi then call to customer care then they will change the emi due date as per your convenience. But now my first due date is near to come but i called to icici customer care that after i will pay my first emi please change the emi date, they told me to...

Stop renewal of one assist policy as i don't want it. I warned icici bank last year also but they deduct money from my account without my permission. Do it immediately otherwise i will complaint in the consumer court. I got message today from one assist policy team regarding renewal of this policy. I have never asked for that. I don't want it. Stop it as soon as possible.

My account debited rs. 470 ecs charges without my consent, the bank charged the amount without any advance notice or information. Did not even receive the sms or email about the charges. Please check this issue and let me know why the amount charged. The customer should have informed before debiting the amount, this looks like we dont have control in our account and bank can charge whatever they want.

I am the a/c holder of icici bank from last 4 years,
Now they have charged 588 inr under this category dcardfeefeb19-jan20+gst
I am not aware what type of charges are these.
They never informed me regarding these charges either by email or by letter.
Who has given right to icici bank to deduct the money without informing us.
Because we kept the money in bank that give right to bank that they can do anything whatever they want.

There should be some formal process for doing all these things. I want my money to be credited in my a/c which they have deducted from my a/c or else for sure i will close my account. Kindly revert as soon as possible. My mail id is [protected]@gmail.com
Contact no. +[protected]