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ICICI Bank Complaints & Reviews

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Updated: Apr 11, 2026
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ICICI Bank reviews & complaints page 53

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S
SUBHAM KR. AGARWAL
Jan 29, 2023
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My father purchases icici childern growth bond in yhe name of my brother its maturity is on 27/03/2023. I have tried reaching them on the email provide but there is no response from them.
ICICI Bank customer support has been notified about the posted complaint.
Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0msnd) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    NNNMohammed
    from Palakkad, Kerala
    Jan 28, 2023
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    I have purchased a mobile from Flipkart under 'No Cost EMI Program Discount' for a tenure of 6 months as the longer tenures were having interest charges. But after having completed the transaction using ICICI Credit Card, I found out that the ICICI Bank is now imposing charges in the name of Processing fees and various Interest Charges.
    I have previously done multiple similar transactions with HDFC Bank but never faced such an issue. If ICICI Bank cannot afford No Cost EMI transactions, then it should inform before hand instead o[censored]sing such dirty tricks to extort money from its Customers. ICICI Bank should be penalized for using such Unfair Trade Practices.
    If I had known before, I would have used my HDFC Card for the Transaction.
    ICICI Bank customer support has been notified about the posted complaint.
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      Vamsi_799
      Jan 28, 2023
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      Dear ICICI team,
      On 05-Jan- 2023 in the name of ECSRTNCHGS020123_SR[protected] an amount of 590 is deducted without any intimation.
      Let me know the reason behind this auto-deduction.
      In case any charges are applicable for some transaction. request you to upraise with the same. Else refund to be processed as soon as possible.
      ICICI Bank customer support has been notified about the posted complaint.
      Dear Customer,
      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0msnh) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        M
        meghagarg161
        from Chandigarh, Chandigarh
        Jan 28, 2023
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        I am MEGHA GARG.
        826.00 Rupees has been deducted from my account as DP CHGS TILL DEC-22) DP charges on 27/01/2023.
        I have never activated and used my Demat account till now. There was no prior notice. I haven't received any deduction message to my mobile. I need justice and my money back immediately.

        My Account Number is[protected] and IFSC code is ICIC0003421.
        ICICI Bank customer support has been notified about the posted complaint.
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0mmo7) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          A
          Ankesh Patel
          Jan 27, 2023
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          Address: HSR, Bangalore

          Dear ICICI, i was just checking transactions of my account and found that Rs 826/- has been deducted from my account towards DP CHARGES TILL DEC-22.

          I don't have any demat account active or have ever bought or sold shares through ICICI.

          Request you to kindly return my money back. This is surely not a customer centric bank.

          Need action on priority.

          Number - [protected]
          email id - patel.[protected]@gmail.com
          date of incident - 27th Jan 2023
          ICICI Bank customer support has been notified about the posted complaint.
          Dear Customer,
          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0mso5) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            N
            Neeraj0
            Jan 27, 2023
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            Good evening Sir/Ma'am,
            I have ordered a product (Errorless Mathematics JEE Mains& Advanced 2022 - (Set of 2 Vol.) - NTA - Universal Books - Universal Self Scorer) of Rs 998 on[protected] then I returned the product on[protected]. But I still didn't get my refund.

            Amazon initiated the refund on[protected] and it was expected to come on[protected].
            Amazon gave me the reference id (HSBCN[protected]) but the (ICICI Bank) has still not credited the money.

            So please I request you to do the need full and please solve my problem as soon as possible.
            ICICI Bank customer support has been notified about the posted complaint.
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0mz92) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              N
              NNNMohammed
              from Palakkad, Kerala
              Jan 27, 2023
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              I have purchased a mobile from Flipkart under 'No Cost EMI Program Discount' for a tenure of 6 months as the longer tenures were having interest charges. But after having completed the transaction using ICICI Credit Card, I found out that the ICICI Bank is now imposing charges in the name of Processing fees and various Interest Charges.
              I have previously done multiple similar transactions with HDFC Bank but never faced such an issue. If ICICI Bank cannot afford No Cost EMI transactions, then it should inform before hand instead o[censored]sing such dirty tricks to extort money from its Customers. ICICI Bank should be penalized for using such Unfair Trade Practices.
              ICICI Bank customer support has been notified about the posted complaint.
              Till now there has been no response from ICICI Bank and yet it is claimed that they are very good at resolving complaints. Shameful.
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0mz94) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
              NNNMohammed's [Complaint's author] reply, Feb 6, 2023
              All my details are available but they won't communicate. They request you to email but hide the mail id where they want the email. Pathetic.
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                D
                Dilip Kumar S G
                Jan 27, 2023
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                Myself Dilip Kumar S G, I have been with icici bank since 2014. This year 2023 826/- rs is deducted from my account without any alert message. I am not using any Demat account and the representative didn't inform any charges while opening the account. But still this charges are applied and debited from my account on 27 January 2023. DMC/IN[protected] DP CHGS TILL D EC-22 is shown in the statement. So please make sure to credit the amount which has been debited from the account. Do the needful. Thank You.
                ICICI Bank customer support has been notified about the posted complaint.
                Dear Customer,

                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                Regards,
                ICICI Bank Customer Service Team
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                  P
                  Jan 27, 2023
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                  Address: Bangalore, Nagawara

                  Myself Pradeep kumar M, i have been with icici bank since 2014. Each year 481.83/- rs is deducted from my account without any alert message. I am not using and apply demat account. But charges are applied and debited from my account. Dmc/ dp chgs till dec-2022 is shown in the statement. So please make sure to credit the amount which has been debited so far.
                  ICICI Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                  Regards,
                  ICICI Bank Customer Service Team
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                    A
                    ashishjc
                    from vadodara, Gujarat
                    Jan 27, 2023
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                    Address: sonali saree center, mukhi complex bajwa

                    I made transCtiin but i void .that amount rs.9200 is not credited
                    ICICI Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0mmou) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      R
                      Rishabh d
                      Jan 25, 2023
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                      I'm motibhai s desai I have icici bajaj scooter bond allotment Date[protected]
                      Bond holder Number 0010-597
                      Certificate Number 10598
                      Redemption date 29-06-23

                      Now I don't have any address of icici bajaj scooter bond how could I redeem it please do the needful provide me complete details of redemption of this bond.
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0mmow) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        K
                        Kishan Lavana
                        Jan 25, 2023
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                        I am Pooja Manorani, 757.17 Rupees has been deducted from my ICICI Bank account[protected] as DP CHGS TILL Dec'22. DP charges on[protected].

                        I have never activated this type of service & there was no prior notice. I haven't received any such deduction or not noticed (If deducted).

                        I need justice and my money back immediately.
                        ICICI Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0mmp7) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          S
                          suryavivek100
                          from Akole, Maharashtra
                          Jan 24, 2023
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                          I was already clear your EMI through UPI on 12th JAN 2023 then why you deduct money from my account on 13th JAN 2023
                          How you repay or adjust my next EMI?
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0met6) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            A
                            Amit Sudheer Joshi
                            Jan 24, 2023
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                            Address: ICICI Bank, Mayur Colony, Kothrud, Pune

                            My name is Amit Sudheer Joshi. I have a personal banking account with ICICI Bank at Mayur Colony Branch, Pune.
                            An amount of INR 826 was deducted from my account on 24th January 2023 towards DMC charges. However I do not have a Demat account with ICICI. This amount was wrongly deducted without cross checking whether I have a demat account or not. This amount was deducted without my approval.
                            This is unacceptable.
                            ICICI Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0metb) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              H
                              Hemant.Tiwari.kumar
                              Jan 24, 2023
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                              Address: Greater noida, india

                              I have been associated with ICICI BANK from 2016 and today i saw the message the that an amount of 826 has been debited from my savings account in lieu of DMC DP CHGS TILL DEC-22. This amount been debited regularly from 2016 till date.. I want the refund of all the amount that has been debited under DMC DP CHGS. I was not even informed that a deduction will be made.
                              Please refund the total amount as soon as possible.

                              Thank you.
                              ICICI Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0metc) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                kalpesh Dalal
                                Jan 23, 2023
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                                For my travel I was checking out few forex card, to learn more about card I click next, 3538.82 Rs got debited from my saving account, Still my application status says it is unsuccessful. Since my travel was in few days I visited another bank I issued forex card from them, I no longer needed forex card from ICICI. I immediately rise a complain and reported issue with customer care officer 3 times, once visited branch in person and they just gave hand by saying "since it is online application we will not be able to help, you need to deal with customer care by phone or emal" I rise complain / requested cancellation card and refund 3 times all the time executive says "I took your request and our back end team will do the needful and you will receive refund soon" however no action / response from ICICI. sharing one of the SR# SR[protected] I must say ICICI bank behaving irresponsibly. request you officer to take it on priority and help to cancel card request and refund my money.
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Customer,
                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0mh3x) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  V
                                  Vedant Gadhavi
                                  Jan 23, 2023
                                  Resolved
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                                  Resolved

                                  Mode of transaction: - UPI

                                  Transaction ID:[protected]

                                  Transaction amount: - Rs. 52, 350

                                  From: - [protected]@kotak

                                  To: - [protected]@icici

                                  Date and Time: - 24th January 2023, 4:24 PM

                                  Merchant :- Indus Institute of Technology and Engineering

                                  In brief :-

                                  I initiated the transaction to pay my college fees through UPI mode. After scanning the QR code, the money was successfully transferred to eazypay but the portal did not show me a success message in 5 minutes. Rather it showed a message " Transaction is not successful. Payment process not completed." My money is deducted from the bank account, who are telling that the transaction was a success. I want a refund to my account as soon ass possible.
                                  Jan 25, 2023
                                  Complaint marked as Resolved 
                                  The money was credited to my account on 25th January, the third working day after it was debited.
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  The date was: - 20th January 2023
                                  Dear Customer,
                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0mh3q) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    S
                                    Steven Balu
                                    from Mumbai, Maharashtra
                                    Jan 22, 2023
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                                    I've been using icici savings account and i don't know why i've been charged an amount of 28₹ and it says atmdec chg.
                                    I want a refund of that amount as it's not my fault.
                                    Acc no:
                                    [protected]
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0myb2) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      S
                                      Steven Balu
                                      from Mumbai, Maharashtra
                                      Jan 22, 2023
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                                      I've been using icici savings account and i don't know why i've been charged an amount of 28₹ and it says atmdec chg.
                                      I want a refund of that amount as it's not my fault.
                                      My account no:
                                      [protected]
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Dear Customer,

                                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0myb2) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
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                                        Pavankalyanph13
                                        from Chitradurga, Karnataka
                                        Jan 21, 2023
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                                        Address: ITPL branch, Bangalore

                                        On 21st Jan 2023, through my debit card bank deducted 499rs from my account with my interaction, i didn't share my otp or cvv with anyone and its not the amazon prime deduction also but still its showing the below message:

                                        Dear Customer, we have successfully processed the payment of INR 499.00 for Amazon, as per the Standing Instruction VoKxvBeAZy, on 21/01/2023 for your ICICI Bank Debit Card 2089. To manage your Standing Instructions, visit www.icicibank.com Cards Debit CardsStanding Instructions and Recurring ChargesManage Standing Instructions.

                                        So I don't know how it was happend and i didn't get any otp from icici today
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        Dear Customer,

                                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0myba) in the subject line of your email. Our official will assist you.

                                        Regards,
                                        ICICI Bank Customer Service Team
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