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ICICI Bank Complaints & Reviews

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Updated: Jul 14, 2026
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ICICI Bank reviews & complaints page 53

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U
Udai Singh Tanwar
from Delhi, Delhi
Oct 6, 2008
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MIS CONDUCT BY ICICI BANK RECOVERYTEAM

sir,
I was owning a TATA Indica V2 Car, which was financed by Standard Chartered bank, Jaipur Branch.
In Sep 2007 I was comming from a ture and at the time of entering in Jaipur City at By-Pass I was stopped by 4-5 people said to be from Recovery Team of ICICI Bank Jaipur. They said that your car loan repayment is due since 3-4 months hence we are recovering this car. I told them that My car is financed not from ICICI Bank,...
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S
sanjay
from Gurgaon, Haryana
Sep 22, 2008
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without taking loan bank fearing me

i have not taken any type of from icici bank but these record have i have taken loan. i had applied loan from icici bank, but i have not taken loan from icici bank becouse it not suitable for me these given me only few amount but i wanted more money. so, i have denied that loan. i have not taken my documents from icici. i think my documents attached to another loan. so there is some problem, then bank sent recovery agent at my home again...
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R
Rebecca
from Hyderabad, Telangana
Sep 4, 2008
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Relieving Letter

Hello Sir,

I have worked in ICICI bank from Feb '03 till May '06.

I was on medical leave from Feb '06 till May '06. I've to office and submitted my resignation letter the manager has not accepted the letter stating that my name is already removed from the system. I asked for the relieving letter they said it will come to my residence. i never got my relieving letter till date. I contacted...
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S
sharad bang
from Mumbai, Maharashtra
Aug 13, 2008
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wrong calculation of fuel cash back for which late payment fees, interest charges had been wrongly imposed on me

Sir, With honour

Mailing you a copy of letter which is e-mailed and posted to head office of ICICI Bank Limitd, in this letter I have mentioned all the facts regarding wrongly calculated fuel cash back, wrongly imposed late payment fees & service tax and wrongly imposed interst charges & service tax.




To,
Customer Service Officer,
Credit Card Division,
ICICI...
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S
sudhakar.nandigam
from Hyderabad, Telangana
Jul 23, 2008
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Status of your SR71734846

[protected] Forwarded message[protected]
From: CUSTOMERSERVICE <[protected]@icicibank.com>
Date: Jul 4, 2008 6:38 PM
Subject: Status of your SR71734846
To: sudhakar.[protected]@gmail.com
sir we didn't recieved the courier.
Dear Customer,

Password sent on 04/07/2008 through EXPRESS IT courier vide airway bill number '[protected]. You will receive it in 7 days.
br...
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D
Dabbuku dasoham
from New Delhi, Delhi
Jul 2, 2008
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ICICI Credit Card Reward Points - ICICI won't follow their own policies - No proper support on escalation

I am a customer for ICICI Credit card for the past 5 years. Unfortunately, it happend this year to purchase few items for my home. I have been through their rewards policy system as follows:

http://www.icicibank.com/pfsuser/cards/creditcard/rewardpoints/rp_faq.htm

For every Rs. 200 spent on eligible purchases, you will receive 1 reward point. For example if you spend Rs. 15000, you will receive 75 reward...
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S
Sujan Kumar Saraswati
Jun 9, 2008
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ACTIVATION OF DEMAT ACCOUNT

I opened a Demat Account with ICICI Direct in 2005 and then I was transferred. Since last three years I am trying to activate my account, inspite of my continuous efforts.

The procedures for handling one's own account are very complex and complicated. There is absolutely no guidance provided to the customer. ICICIdirect.com, the website, does not provide for any method of communicating with the bank. There are no...
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V
vikram jit singh
from Gurgaon, Haryana
May 20, 2008
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unable to redeem unit holding of open ended fund

sir i am unable to redeem my units of tata growing economics plan A as it is in my unit holdings but as i redeems it, it shows "resource not available" and also shows "please redem folio first" but unable to redeem .very bad experience to say that the scheme is open ended but ur team across india only giving me the sr compalaint nos. and not the solution please guide me through mail or by phone. i can my account no:...
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A
Abu Talib Gabbur
from Chennai, Tamil Nadu
May 20, 2008
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PPA Account Facility

ICICI is nowdays worist banking service shows attitude towards the customers commitment level of service.
three month over for small problem not yet resolved.

Dear Mr. Gabbur,

We have noted your complaint and for worded the same to our concerned department
with the service request number Sr64022741.

We will write to the status on 05.05.2008.

Sincerely,
...
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A
Arvind Kumar Chaudhary
from Noida, Uttar Pradesh
May 1, 2008
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Non refund

ICICI BANK and its subsidiaries really are really unethical.

I had applied for ICICI tax saving bonds Jan-2005 for Rs30, 000.00. ICICI Bank did not send me the bonds even after six months. I visited the ICICI Bank and showed them the original receipt of the application but they asked me to get a certificate from the bank (the check issuing bank) to prove that the check which I had submitted was credited to their account. Obviously...
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M
M Sithivinayagam
from Bengaluru, Karnataka
Apr 24, 2008
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Interest charged heavily in my card

Dear Sir,

I am not saying that you have to revert the interest charges but you need to calculate the interest only on the outstanding as on 18-04-08. The outstanding amount is Rs.18481.16 as on 18-04-08. My concern is you have not charged for the outstanding of Rs.18481.16. If you calculate the interest for Rs.18481.16, the amount will be Rs.582.15 but you have charged triple the value.

"18/04/2008 Service...
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Megha Waigankar Parab
from Mumbai, Maharashtra
Mar 21, 2008
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Bad Experience Of ICICI Bank Credit Card

Sir/Madam,
I am a Mid aged wrking lady and i was having ICICI Banks credit card. Last years in month of march i found unknown transaction on credit card statement. The details given was: amount Rs. 25000/ approx for Nokia mobile purchase from shop S.R Telecom Khar on dated 19 mar 2007. I was shocked because i had never visited that shop in my life time and i gave written complaint about it to bank within a month but bank took no...
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Sukhdev Sopan JAdhav
from Mumbai, Maharashtra
Mar 18, 2008
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getting bill and legal notice for no credit CARD.

Hi Sir,
I applied for ICICI credit card last year. but it never came to me.
They try to send it to my place one but i was not available that time.
I also aplied for ICICI lombard policy along with this.

Now i am getting bill for CARD payment with late fees sothing around 9700 RS.
I want to know how can they deduct money from card if it not reached to me. and not activated. Or it is was preactivated.br...
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P
Prakash Singh
from Pune, Maharashtra
Feb 25, 2008
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Credit Card Collection Department

I have followed ICICI Bank collection department for many times, but these guys don't know how to talk and don't stick to their words. I was making payment regular on EMI basis, 2-3 times i failed to pay amount, then suddenly they auto debited all my salary from my account and my account balance turned negative -52K. After that they tried to threat us in diff ways and dropped me following mail. Please guide me how to deal with...
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G
Gaurav Bajaj
from Kolkata, West Bengal
Nov 16, 2007
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Wrong interest charged in Credit Card statement

i having a credit card NO Card No : [protected] . On the last statement card shows outstanding balance of Rs. 6391.18. On due date i paid Rs. 4700 as part payment. On the next statement they charged interest on whole amount and the next fresh purchases. They charged or Rs. 277.81. Customer care people says that amount of interest is ok and interest will be charged on whole amount and fresh purchases.
i want to know that it...
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A
AKM1808
Oct 12, 2007
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Regarding increase of EMI on home loan without prior intimation

I, arvind kumar mishra, have taken home loan from ICICI BANK LTD, for which I was paying EMI of Rs. 4055/- till the month of July 07. When my ECS for Aug 07 came, the clearing got reversed due to EMI increase Rs. 4501/- with retrospective effect from May 07 onwards. These details I got to know when I called up customer care. I had to pay penalty of Rs. 225/- due to no fault of mine with increase EMI.

Kindly credit my saving...
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A
azadi.bachaao
from Pune, Maharashtra
Oct 12, 2007
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Worst service, No Problem - Please do not harass customers

I had applied for home property loan which was converted into home loan forcibly by ICICI bank people. The case took 7 months but the loan was not disbursed. I lost almost 50 thousand rupess in phone calls, documents franking and other formalities and lost the property deal too. I got rude answers from their credit manager who is not worth working in service industry. Her name is Mrunalini Rokade (mobile No.[protected])

I got...
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S
siddhartha Bose
Oct 11, 2007
Jul 7, 2025
This thread was updated on Jul 7, 2025
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Blocking of the bank saving bank account even after paying the dues of the credit card. Resulting in bouncing of a cheque

Dear Sir,
>Sub: Grievance regarding my Saving Bank account –

>In my saving bank account number XXXX, Rs 97,403.84 has been reserved for some payment due against my credit card .
>Sir, I have already paid the minimum amount due on my credit card on 17th Aug of this month even you can check the details of the credit card payments. My credit card is active and the credit card department says there...
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U
Udai Pratap Singh
from Shamgarh, Madhya Pradesh
Oct 11, 2007
Jul 7, 2025
This thread was updated on Jul 7, 2025
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Duplicate deduction of Rs 13800 for same bill

To
The Manager ICICI Bank
Credit Card Department
India


Sub: Refund of Rs. 13,800.00 paid to ICICI towards cedit card
Ref. Credit Card No.[protected]

Sir,
I hold a credit card of ICICI of the above no. i.e. [protected]. My credit card bill for the period 19.05.2007 to 18.06.200 amounted to Rs. 13,800. I deposited a cheque No. 484966 dated 4.07.2007 of...
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D
divya_0001
May 2, 2025
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Fraud debit card transaction through vin/innovative

Date 18-May-2024 fraudulent transaction happened on my icici debit card for the amount of rs.1417.45 in single transactions. Again another Transaction happened on[protected] by VIN/RELIANCE RE for the amount of 3539.30

The most surprising fact was that i didn't lose my debit card or given my card details or internet banking information or 3d secure pin and debit card was with me right when all these transactions was happening.

It is very hard for me to understand that icici bank claims that the cards are secured and embedded with a chip, how is possible for someone to steal money from my account thru online transaction without knowing otp/3d secure pin/atm debit pin along with card expiry date and customer name on the card.

Please take necessary action on this complaint asap, otherwise i will go to the consumer court regarding this issue
ICICI Bank customer support has been notified about the posted complaint.
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