ICICI Bank Complaints & Reviews

Myself Pradeep kumar M, i have been with icici bank since 2014. Each year 481.83/- rs is deducted from my account without any alert message. I am not using and apply demat account. But charges are applied and debited from my account. Dmc/ dp chgs till dec-2022 is shown in the statement. So please make sure to credit the amount which has been debited so far.

I made transCtiin but i void .that amount rs.9200 is not credited

I'm motibhai s desai I have icici bajaj scooter bond allotment Date[protected]
Bond holder Number 0010-597
Certificate Number 10598
Redemption date 29-06-23

Now I don't have any address of icici bajaj scooter bond how could I redeem it please do the needful provide me complete details of redemption of this bond.

I am Pooja Manorani, 757.17 Rupees has been deducted from my ICICI Bank account[protected] as DP CHGS TILL Dec'22. DP charges on[protected].

I have never activated this type of service & there was no prior notice. I haven't received any such deduction or not noticed (If deducted).

I need justice and my money back immediately.

I was already clear your EMI through UPI on 12th JAN 2023 then why you deduct money from my account on 13th JAN 2023
How you repay or adjust my next EMI?

My name is Amit Sudheer Joshi. I have a personal banking account with ICICI Bank at Mayur Colony Branch, Pune.
An amount of INR 826 was deducted from my account on 24th January 2023 towards DMC charges. However I do not have a Demat account with ICICI. This amount was wrongly deducted without cross checking whether I have a demat account or not. This amount was deducted without my approval.
This is unacceptable.

I have been associated with ICICI BANK from 2016 and today i saw the message the that an amount of 826 has been debited from my savings account in lieu of DMC DP CHGS TILL DEC-22. This amount been debited regularly from 2016 till date.. I want the refund of all the amount that has been debited under DMC DP CHGS. I was not even informed that a deduction will be made.
Please refund the total amount as soon as possible.

Thank you.

For my travel I was checking out few forex card, to learn more about card I click next, 3538.82 Rs got debited from my saving account, Still my application status says it is unsuccessful. Since my travel was in few days I visited another bank I issued forex card from them, I no longer needed forex card from ICICI. I immediately rise a complain and reported issue with customer care officer 3 times, once visited branch in person and they just gave hand by saying "since it is online application we will not be able to help, you need to deal with customer care by phone or emal" I rise complain / requested cancellation card and refund 3 times all the time executive says "I took your request and our back end team will do the needful and you will receive refund soon" however no action / response from ICICI. sharing one of the SR# SR[protected] I must say ICICI bank behaving irresponsibly. request you officer to take it on priority and help to cancel card request and refund my money.

Mode of transaction: - UPI

Transaction ID:[protected]

Transaction amount: - Rs. 52, 350

From: - [protected]@kotak

To: - [protected]@icici

Date and Time: - 24th January 2023, 4:24 PM

Merchant :- Indus Institute of Technology and Engineering

In brief :-

I initiated the transaction to pay my college fees through UPI mode. After scanning the QR code, the money was successfully transferred to eazypay but the portal did not show me a success message in 5 minutes. Rather it showed a message " Transaction is not successful. Payment process not completed." My money is deducted from the bank account, who are telling that the transaction was a success. I want a refund to my account as soon ass possible.

I've been using icici savings account and i don't know why i've been charged an amount of 28₹ and it says atmdec chg.
I want a refund of that amount as it's not my fault.
Acc no:
[protected]

I've been using icici savings account and i don't know why i've been charged an amount of 28₹ and it says atmdec chg.
I want a refund of that amount as it's not my fault.
My account no:
[protected]

On 21st Jan 2023, through my debit card bank deducted 499rs from my account with my interaction, i didn't share my otp or cvv with anyone and its not the amazon prime deduction also but still its showing the below message:

Dear Customer, we have successfully processed the payment of INR 499.00 for Amazon, as per the Standing Instruction VoKxvBeAZy, on 21/01/2023 for your ICICI Bank Debit Card 2089. To manage your Standing Instructions, visit www.icicibank.com Cards Debit CardsStanding Instructions and Recurring ChargesManage Standing Instructions.

So I don't know how it was happend and i didn't get any otp from icici today

My name is Manoj Kumar.I'm a TCS employee and when I joined the company 5 years back I was given ICICI food card which got expired on 06/22 .

I would need a new card but the problem is that I don't have my old email id and phone number active to apply which I gave during the card issue time .I am also unable to reach helpdesk and unable to login to portal (showing card invalid status), can you assist me.

Every month during salary credit 2000 rs is automatically being deducted for food card and currently the card should have around 14000 rupees so plese help.

ICICI bank sent me the credit card saying that it's a life time free card and no charges what so ever is applicable. Immediately after few days i received a notice that around Rs. 2500 is due on my card. Upon this on 10/04/2022 i registered a complaint with bank asking for cancelling the credit account and reversing the amount. I got a reply from bank on 06/04/2022 that the service request for the cancellation has been processed and the joining fees shall also be reversed in 4 working days. Post this i have sent multiple mails but still no action being taken and every month i get a due amount statement with penalty.

Request to look inti the matter and do the needful

I have no idea why ICICI has charged me with 590rs, and they have debited the amount with informing on mail or WhatsApp. If want to check the details of deduction, there are no information available about it. I do not have any merchant account either for electronic payments. The amount was deducted with code "ECSRTNCHGS100123_SR[protected]" on[protected].

I have attached a screenshot from my I-mobile app regarding deduction of amount.

None of the customer care numbers are working and I am unable to report this issue.

Sub: Loan Account Agreement in the name of Sri Balaji Metals & Minerals Pvt. Ltd. LQCAL[protected], LQCAL[protected], LQRKA[protected], LQCAL[protected], LQCAL[protected], LVKBA[protected], LQRKA[protected], LQCAL[protected], LQCAL[protected], LQCAL[protected], LQCAL[protected], LQCAL[protected], LQCAL[protected], LQCAL[protected], LQCAL[protected], LQRKA[protected], LQCAL[protected], LQCAL[protected], LQCAL[protected], LQCAL[protected], LQCAL[protected], LQCAL[protected], LQCAL[protected], LQCAL[protected], LQCAL[protected], LQCAL[protected].

For your information, M/s Sri Balaji Metals & Minerals Pvt Ltd had availed the loan from ICICI Bank Ltd and the entire amount of the same had been paid and bank has issued “No Dues Certificate” pertaining to the said loan agreements. The NOC’s issued by the bank are enclosed herewith and marked as Annexure A1-A26.

While going through the CIBIL report, we found that credit report pertaining to the said loan accounts have not been properly reported by your bank showing as “Doubtful”. The CIBIL pages of the same is enclosed herewith and marked as Annexure B1-B10. The report has not been updated since 30th May, 2012.

Please treat this letter as very urgent and expedite the issue. If you have any queries and/or assistance required, please feel free to contact Mr. Tapas Majumdar - Mob [protected].

Seller back out from the deal hence i had visited bank and informed agent to cancel the loan dated 28th sept as the action was not taken i had visited again bank on 30th sept and informed the branch manger to cancel the loan. On oct 1 st i had emailed to the bank marking the bank agent and branch manager in the loop about the cancellation. Even after several reminders there was no action and i had pay all the interest. Now the mail reply has come from agent that loan is closed but is still reflecting open in the mobile banking app. I have very bad experience with icici now even after several months the amount charged to me has not refunded to me neither the loan is closed. I really dont understand why the customer has pay for it for something icic emp negligence.

I paid my credit card bill for the month of Dec' 22 amounting to Rs.3222 through my HDFC a/c Via Gpay UPI on 23.12.22 But shockingly ICICI Bank says that the amount is not received and they have added late fees charges along with carrying forward the previous balance amount. Please find attached the Gpay invoice, my HDFC account statement for the period Dec' 22- Jan' 22, ICICI credit card statement for the month of Dec' 22 and Jan' 23. br...

Dear sir,
with all due respect I want to tell you that My cibil score shows wrong details of auto personal loan of Rs. 5 lakhs, which is not taken by me. I have never opened bank account in ICICI bank.
Wrong Loan no is LAABD[protected].
will you please remove verifying the further details on an urgent basis?

I recently received a ICICI Corp Gift card from my friend. I tried to use it at a merchant and the card declined. I tried calling the Customer Care for help but it hung up on me several times. Any immediate help will be appreciated. Very Disappointed with ICICI Customer Service.