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ICICI Bank Complaints & Reviews

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3.2

Updated: Dec 13, 2025

Complaints 23733

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I recharged my jio number on 31th of december 2018. Although the amount of rs 349 was deducted from my bank account, but the recharged has not been done neither the amount was refunded. Please refund these amount

Kindly return the amount asap.

[protected]@gmail.com
[protected]

I have also attached the transaction screenshot.

+1 photos

Feb 1, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jan 01, 2019

ICICI Bank Customer Care's response Dear Customer,

We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: Bangalore, Karnataka, 560032

I transferred 50000/-rs through imps on 31-dec-2018 15:10:07 from my icici bank to union bank of india.
The amount is debited to my account but not credited in beneficiary account.

I got message like:
Dear customer, imps txn ref [protected] for rs.50, 000.00 is timed out at beneficiary bank on 31-dec-2018 15:10:07. Txn status will be updated by bene bank in 3 working days.

Thanks,
Jyothi sn
[protected]

Jan 31, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 31, 2018

ICICI Bank Customer Care's response Dear Customer,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5jsqp) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Baramulla, Jammu and Kashmir, 193201

Website: On my jio app

Mu name is mohd shaban reshi.
I recharged jio number with 139 rupee through upi on my jio app... Balance successfully deducted from my account... But payment was not accepted by jio... So plz refund my amount...in my upi id... Upi id is [protected]@paytm... Where i do this transition... Mob [protected]. Transition date 26dec at 6:09 pm

Rs.139.00 sent to [protected]@icici from your paytm payments bank a/c 91xx7124. Upi ref:[protected].

Jan 31, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 31, 2018

ICICI Bank Customer Care's response Dear Customer,

Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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My credit card online payment is blocked and i am unable to contact the customer care number.

I am unable to make online purchases and the card states it's been block and needs to be reverted to continue online transaction.

And confirm the customer care number for future assistance and how long will this take to get it unblocked.

Thanks and regards

Jan 31, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 31, 2018

ICICI Bank Customer Care's response Dear Nikhil,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5jrvn) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Hyderabad, Andhra Pradesh, 500016

Dear icici bank,

Few days ago i got a call from icici bank representative to offer a credit card. After checking everything they told me that i am eligible to get a credit card. Then i applied and shared them all my documents.

But now i got a mail saying that 'application rejeted'.

I am salaried person having account at icici bank from long time. I was relly trusted this bank. But not anymore. Is that the way you serve a customer? This is really irritating and unexpected. Why are you wasting our valuable time and your time as well?

Seriously, i am telling you that my account is needed to be changed to another bank immediately..

Jan 31, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 31, 2018

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5jrvm) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: 781032

My name is ashmita debnath. I did my jio recharge of 349rs from jio app on 25th december, 2018, through google pay. Transaction is successful and money is also deducted from my bank account but there is no message about recharge confirmation. Please help me i am very disappointed. Please refund it. I have attached a screenshot of the transaction below. Please help me.

+1 photos

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A

[email protected]

from Coimbatore, Tamil Nadu

Jan 10, 2019

My name is Balaji i did my Tata Docomo recharge of 249rs from Tata Docomo app on 8th January 2019 through phonepe. Transaction is successful and money is also deducted from my bank account but there is no message about recharge confirmation.please help me I am very disappointed.

jio recharge through upi - Comment #3320185 - Image #0

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Address: Patna, Bihar, 91

I have been suffering issues on month on month regarding ecs activation as i had provided the cancelled cheque along with signed form for ecs activation in october 2018 only but still neither the ecs is activated nor mr rajiv or ms shefali is receiving the call or reverting the messages to confirm us the activation and every tym we r facing problem in providing the cheque

ICICI Bank customer support has been notified about the posted complaint.

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I had never used my demat account and even the paid debit card was also cancelled. Mine is salaray account from 13 years when seen these kind of charges. More over it has been told that the demat account is free without any charges. Then this is charged. Not even a single message which tells about this.

27/12/2018 dmc/in[protected] dp chgs till nov-18 348.24
29/12/2018 in[protected] dp chgs till nov-18 477.76

This is absolutely a fraud. If they are relevant why no intimation is sent why they are deducted silently.

Jan 29, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 29, 2018

ICICI Bank Customer Care's response Dear Santhosh,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5joqk) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Jan 03, 2019

Updated by Santhosh Bommadi send mail, it has been two days no update till now.

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Address: Nashik, Maharashtra, 422101

Hello sir / madam i have requested for new visa debit card to bank. But bank deliver me old card have no chip and cvv no. I am try to call bank but it cannot response. When i go to bank ask about it bank can say use this card but problem is that gov. Already block this type old debit card. My complaint change my debit card or refund my money. Mo.[protected]

Jan 29, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 29, 2018

ICICI Bank Customer Care's response Dear Anmol,

We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: Jaipur, Rajasthan, 302029

Sir i have a demat a/c in icici bank for 1year when i check my transaction and i found that there is one debit dmc / in [protected]dp chgs till dec 27 inr - 826. I created the salary a/c i was not told about this demat a/c by the representative my a/c no is[protected] this is completely unacceptable and please refund my amount. My phone no. Is [protected]
Thanking you

Jan 29, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 29, 2018

ICICI Bank Customer Care's response Dear Customer(Brijsu),

We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: Ghaziabad, Uttar Pradesh, 201016

I have no idea why I have been charged Rs 826 on transaction date: 27/12/2018 with transaction remarks:DMC/IN[protected] DP CHGS TILL NOV-18.

This is extreme bad for a bank like ICICI to make such fraud.
This is completely unacceptable and please refund my amount. My phone number is [protected].

Contact me between 3:00 PM to 5:00 PM at earliest.

Mudit Verma
[protected]

+1 photos

Jan 30, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 29, 2018

ICICI Bank Customer Care's response Dear Customer,

We will have our official get in touch with you.

Regards,
ICICI Bank Customer Service Team

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Address: Kolkata, West Bengal, 700017

Dear Sir,
Today I have checked my account statement where I shaw that Rs 194.57 has been charged from my account showing ECSRTNCHGS261218_SR[protected].
I really have no clue about this deduction. I have one credit card linked this account but I use to pay the due amount every month on the statement issue date. I really disapointed with this service as I am attached with ICICI Bank for last 6.5 years.
If you can help me my email id is milan.[protected]@gmail.com, mobile number is [protected].

+1 photos

Jan 30, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 29, 2018

ICICI Bank Customer Care's response Dear Customer,

We will have our official get in touch with you.

Regards,
ICICI Bank Customer Service Team

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I have an ICICI BANK DEMAT ACCOUNT since more than ten years. When I have checked the monthly transactions today I came to know that there is an amount of Rs 118 deducted for DP charges. Let me tell you that recently I haven't done any trending. Then how come the money has been charged?

Other than that I have also faced multiple false deduction in past by ICICI Bank. I am seriously fed up by this.

I have also seen thousands and thousands of posts of people who have been cheated by ICICI Bank in the name of DP charge. Though I request all people to let's take some strict action against ICICI Bank together. They always cheats their customers in the name of false deduction and fake charges.

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Address: Mumbai City, Maharashtra, 400059

Dear sir/madam,
My name is prasad chandrakant shirsat. Account number[protected], i deposited 7000 rs in cash deposit machine of jb nagar, andheri east branch on[protected] in between 10:30 to 11:30 pm. However, while checking the account yesterday i noticed the said amount is not received in my account. I haven't received the confirmation message sms too. I would like to request to help me by using cctv footage of same time and help me in getting the same amount in my account. Your help is highly appreciated.

Attaching complaint letter for your reference.

+1 photos

Jan 29, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Dec 28, 2018

Updated by prasad shirsat My mobile number is [protected]

Verified Support

Dec 28, 2018

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5jmt3) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Mumbai City, Maharashtra, 400059

My name is prasad chandrakant shirsat. Account number[protected], i deposited 7000 rs in cash deposit machine of jb nagar, andheri east branch on[protected] in between 10:30 to 11:30 pm. However, while checking the account yesterday i noticed the said amount is not received in my account. I haven't received the confirmation message sms too. I would like to request to help me by using cctv footage of same time and help me in getting the same amount in my account. Your help is highly appreciated.

+1 photos

Jan 30, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 28, 2018

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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I p. D. Naik having master debit card with your icici bank laxmipuri branch kolhapur. On 26 dec 2018 at d - mart tarabai park i swiped my debit card but transaction was failed of rs 929.42 and informed contact debit card issuer branch for sale reversal but the said amount has been debited from my sb account. Hence i request you arrenge to refund as earliest under intimation to me. Thanking you

Jan 30, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 28, 2018

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5jlto) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Thane, Maharashtra, 400706

Website: www.icicidirect.com

I am faraz. 826.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till nov-18) dp charges on

27/12/2018. I have never activated/opted and used my demat account till now. There was no prior notice. I haven't received any deduction

Message to my mobile. I need justice and my money back immediately. My demat account number is w0849481.

Why they have deducted money without any prior notice or without any message.

Regards,
Faraz ahmad
+91-[protected]

Jan 29, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 28, 2018

ICICI Bank Customer Care's response Dear Faraz Ahmad,

We have made a note of your concern. Our official will get in touch with you.

Regards,
ICICI Bank Customer Service Team

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Address: Panipat, Haryana, 132103

Website: www.icicibank.com,[email protected]

I have close my demat a/c 3 years before now. When I checked my bank transactions and I found that there is one debit transaction 'dmc/in[protected] DP CHGS TILL NOV 18'---- INR 550.67'. When I have close my demat a/c why deduct this amount today no any amount deduct last two year why deduct today so kindly refund this amount and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI. My ICICI account number is[[protected]]. This is completely unacceptable and please refund my amount. My phone number is [[protected]]

+1 photos

Jan 30, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 28, 2018

ICICI Bank Customer Care's response Dear Customer,

We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: Nellore, Andhra Pradesh

Today when i was checking the statement of this year i was shocked to know about the "smab" charge deduction. Till now deducted my rs 1025. I have not received any msg/ call before deduction.

Now i want to close my account due to this reason. If i am not close now my acc balance will go negative.

Thanks and regards
U neelima
Acc:[protected]

Jan 30, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 28, 2018

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. Our official will get in touch with you.

Regards,
ICICI Bank Customer Service Team

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Address: 500081

My name is Shravan Kumar, an amount of rs 826 is deducted from account without intimating the purpose of deduction and i haven't received an SMS or email notification for the transaction. As our salary accounts are associated with ICICI Bank. I have opened that the demat account is for free but quit trading on their platform 7 months back approximately. Now that I was charged unneccessarly. I need my refund. My account number is[protected].

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