ICICI Bank Complaints & Reviews

Hiii
My name is adnan and my account is debited by rs 5057 and rs 999 without any notice this is done today 3 january 2019 as of now 1:05 pm my account is hacked or someone stolen it plzz solve this problem as fast as you can. I am a college going student and i m living in pune with bachelors my family is in rajasthan and i am belong from middle class family thats my monthly rupees plzz plzz solve this problem sir plzz as fast as you can...
Regards

My email [protected]@gmail.com

Hi sir,

An amount of 520/- deducted from my debit card on jan 3rd 2019 :vin*google*tin. Last month also, an amount of 50/- got deducted and this money deduction is without any prior subscription of any google apps and without authorisation o[censored]ser. As this is an unauthorised deduction, i'm requesting you to refund that money back.

Regards,
Akhila

Hi icici team

On 27 dec, from my account[protected], rs. 826 was deducted under the description (Dmc/in[protected] dp chgs).

Moreover prior to this there was mab charges deducted, i can understand that minimum balance was less than 10000 but in november last week it was changed and the balance shows 11385 but still why a deduction happening. I got a recent deducttion of 388.22 on 11 dec under this mabchgs-nov18+gst

I mailed you icici (Mr. Rohit from where i received the mail but noone is ready to give a courtesy reply.

Pleae let me know why these deductions are happening without prior intimating me via any communication channel.

Rgs
Vaibhav

Hi, i have recently updated my international mobile number for which i am not receiving otp and transactional alerts. I have called icici bank for more than 10 times they are saying it is with service provider issue. When i contacted my service provider everything looks fine. I am receiving all sms except from icici. Icici service is really worst than ever, they are always trying to escape from problems we are facing. They are not willing...

I have a 20 years old credit cards and NOC for the same already been obtained, but now on an enquire they are showing outstanding of 20, 000.

Please suggest way forwards for getting NOC against said credit card

Further I also checked my record and found that such credit card No. ICICI Bank Credit Card 4477XXXXXXX7003 never been received by me, hence there is no matter of outstanding in any case.

A detail NOC is attached for reference purposes.

I have been deducted an amount of 1, 899.00 on 21st december 2018 with the details mentioning. From my icici bank account

I have not authorized, neither am aware of any such approvals for the deduction.

It's become a regular practice of icici bank to do such activities without my consent.

Revert the money back to my account at the earliest.

Dear sir,
My name is shasheekant mogre and i have an savings account with icici and also using credit card of same. My payment due date was 30 th dec 2018 but i paid the amount on 31 of dec 2018 through paytm. I got a email and text confirmation from paytm that payment is made successfully. Then i called icici to cross check the same so they said they haven't received any payment from paytm i tried reaching paytm customer service to report the same but their customers service agent said they don't provide assistance for this issue over the phone then i tried reaching them through email but till today i have not received any email from paytm to resolve my problem. Then i tried reaching them on twitter where i got their response stating that the payment was released by them and if it doesn't reflect in your credit card account then you need to contact icici bank customers service. I called icici again and in their ivr menu i can hear "we thank you for making the payment of *" and still it's not reflecting in the app. I had a discussion with icici agent and he said it may take 3-4 working days to reflect in credit card account and i'll have to pay a late fee of overall amount with 34% interest with gst. Since i have already paid the amount then why will i pay the late fee and gst on overall amount. Please sir take strict action against this companies icici and paytm because both are cheating their customers

I hold an icici credit card. I wanted to close an emi hence i requested to phone banking officer, and the final amount told was 24, 526/-. So i confirmed the executive to make a emi closure request. Next time when i checked the statement, i have been charged with over-limit fee. I contacted customer care, and asked that the phone banking officer could have told me there might be a overlimit fee, so i could have act accordingly. Executive replied, its not a mandatory process for an executive to inform about overlimit fee. It seems icici policies are against "khayal aapka". It should be transparent as much as possible. They have been waiting for you to make a mistake to charge you.

It was my first emi. And, have been a timely payer.

So i kindly request you to reverse the over-limit fee as first time courtesy and amend the policy for better and transparent service.

I have applied for a personal loan through icici online netbanking on date 20/12/2018. The loan application number is pl[protected]. This loan was needed me urgent basis but not got a proper response in the time frame from icici team, i tried to connect the icici loan department through the customer care number but each time customer care officers transfer my call to another department where i waited for a long time but not able to connect (They disconnected my call after 10 minutes of waiting). I checked the status daily of my loan application but showing me "application in process" since the day i applied on.

Now i arranged the money from my another source now i don't have the requirement of this personal loan, so i want to cancel my loan application and again trying to contact them but again same (They transfer the call from one department to another), i also contact them via mail ([protected]@icicibank.com) and submit a complaint via https://www.icicibank.com/complaints/complaints.page but still no response from icici. Icici please help me on this and close my application asap.

Name: praveen singh
Pl application number: pl[protected]

Hi,

My name is rahul pawaskar and i recharged rs.349/- on jan 2nd 2019 through paytm upi. Transaction successfully made to [protected]@icici but didn't got any plans, confirmation from [protected]@icici amount deducted from bank. Please refund my deducted amount i am very disappointed. Please find the attached image that i made to [protected]@icici for your reference.

Sms received indiaideas ([protected]@icici) has requested money from you on your paytm app. Rs.349.00 will be debited from your account when you approve at http://m.p-y.tm/UPIpas

Regards,
Rahul pawaskar
[protected]

Hi

I have not received any credit card from icici bank however i am getting mails to pay the bills.

Whenever i tried to contact customer service the ivr system ask for credit card number and account number which i never received from icici bank. I have sent numerous mails to customer service and complaint department but i get a response stating that the bank could not contact me. Which is not possible

Kindly take an immediate action on it. I dont want to get my cibil score down due the banks fault.

Regards,
Shankar nadar.
Contact # [protected]

Hi

This is to express my anger and deep regret for choosing your bank for my housing loan. I had applied for a loan under PMAY scheme with you about 2.5 months back and after continuous follow ups and hundreds of calls later, your fraudulent and extremely ill-trained employees refused to honor the loan and this after constantly telling me that the loan is almost processed and giving me new stories every other day.

They, Mr. Avanish Kumar and Rajesh Kumar from the Udyog Vihar branch, Gurgaon even duped me of Rs. 7500 and when I asked for a refund, they are refusing saying that this amount is non-refundable. I feel cheated by your bank and by your employees and really demand a strict action against these unscrupulous people who have harassed and and caused a lot of mental agony and frustration.

Due to this delay and eventually denial of this loan, I have suffered monetary loss apart from the mental stress and I would definitely consider taking a legal action against your bank and these employees if you fail to address this appropriately.

Regards,
Deepali Aneja

I have tried to make transaction at my iMobile app of Rs 10000.
I tried to transfer amount to one Shri Praveesh Kumar sen qho has ICICi bank account.I used UPI option in the app.And clicked on beneficiary name Praveeah kumar whose details are already saved on my i Mobile app.
After the transfer, it was revealed that the money has gone to [protected]@icici .And money never reached Praveeah kumar account.
On enquiring bank againa and again I was told that money has gone to indiaideas which is merchant account.
Please refund my hard earned money Rs 10000 even if mistakenly gone frpm my side because it was not intended to reach your account.
Pls refer followimg TRANSACTION ID[protected] on date 27 October and 29 october 2018.On 27 I did transaction and on 29 it got reflected in my account.
In the image adjoining there is screen shot of messages .

I have never asked or opted for demat account, still they charged me with 826 rs . I want that refund also wanted to know without my concern how can you open my demat account, If this is case, how can we trust you icici bank.

My account number from where amount got deducted :[protected]
My number : [protected]

Its regarding the telecaller of icici credit card recovery department.

To whom it may concern. I want to complain regarding the misbehaviour of your credit card customer service representative. I have informed your representative always that i will pay the money of my credit card ending nber 8005, on 31/12/2018. Even today in the morning i talked with the representative who was continously calling me regarding the payment. I informed him that i will be going somewhere out of station but by today evening when i will reach back i will pay it online. But they continued to call. While i was driving from different different numbers. And then even explaining to the representative who was saying his name is parmod he started iritating me. I told him not to call me as i was driving the car anything could happen but no he doesnt stopped and started misbehaving with me. When my wife who was travelling with me talked to him while i was driving he didnt understand the situation and talked in quite unprofessional manner. There number are [protected]

I recharged my jio number on 31th of december 2018. Although the amount of rs 349 was deducted from my bank account, but the recharged has not been done neither the amount was refunded. Please refund these amount

Kindly return the amount asap.

[protected]@gmail.com
[protected]

I have also attached the transaction screenshot.

I transferred 50000/-rs through imps on 31-dec-2018 15:10:07 from my icici bank to union bank of india.
The amount is debited to my account but not credited in beneficiary account.

I got message like:
Dear customer, imps txn ref [protected] for rs.50, 000.00 is timed out at beneficiary bank on 31-dec-2018 15:10:07. Txn status will be updated by bene bank in 3 working days.

Thanks,
Jyothi sn
[protected]

Mu name is mohd shaban reshi.
I recharged jio number with 139 rupee through upi on my jio app... Balance successfully deducted from my account... But payment was not accepted by jio... So plz refund my amount...in my upi id... Upi id is [protected]@paytm... Where i do this transition... Mob [protected]. Transition date 26dec at 6:09 pm

Rs.139.00 sent to [protected]@icici from your paytm payments bank a/c 91xx7124. Upi ref:[protected].

My credit card online payment is blocked and i am unable to contact the customer care number.

I am unable to make online purchases and the card states it's been block and needs to be reverted to continue online transaction.

And confirm the customer care number for future assistance and how long will this take to get it unblocked.

Thanks and regards

Dear icici bank,

Few days ago i got a call from icici bank representative to offer a credit card. After checking everything they told me that i am eligible to get a credit card. Then i applied and shared them all my documents.

But now i got a mail saying that 'application rejeted'.

I am salaried person having account at icici bank from long time. I was relly trusted this bank. But not anymore. Is that the way you serve a customer? This is really irritating and unexpected. Why are you wasting our valuable time and your time as well?

Seriously, i am telling you that my account is needed to be changed to another bank immediately..