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ICICI Bank Complaints & Reviews

3.3
Updated: Mar 18, 2026
Complaints 23775
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ICICI Bank reviews & complaints page 516

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C
chirag2407
from Mumbai, Maharashtra
Dec 26, 2018
Resolved
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Address: 400001

My tid no is 62910888
My mid no is [protected]
My complaint no of friday is 3896887 regarding terminal breakdown was not solved & i had received case close mail on sunday night
When my shop was closed. This is happened so many time. Pl send replay my saturday settlement amount of r. S 164912 is not credit in my account
Pl replay or i will file consumer notice on line in 24 hour.
As your call center people is also not given satisfied answer.
I had send previously so many time request to meet your area manager but all time i had received closer case mail without any solution it means you chit your customer every time. Pl. Replay
I also registered new complain 24-12-18 no is 39050904.
New complain today 39124100
New complain today 39124161
Jan 26, 2019
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Dec 26, 2018
ICICI Bank Customer Care's response
Dear Chirag,

We regret the inconvenience caused. Our official will get in touch with you.

Regards,
ICICI Bank Customer Service Team
I made recharge in my jio app using UPI. The amount had transfer to [protected]@icic but the recharge was not done till now. Please refund as soon as possible. And i had attached the screen shot of transaction
ICICI Bank Customer Care's response, Dec 27, 2018
Verified Support
Dear Customer,

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5jgbr_01) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Sir, Iam having icici money multiplier bond -1098-MMB option-III vide certificate number 5607 and 5608 with distinctive numbers[protected] issued on 1.12.1998 with face value of Rs. 1, 00, 000/- each. which is due on 1.5.2023.

I have not received any information in this regard.
Necessary arrangement may please be made for arranging the refund .
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    S
    Sreejith Sreenivas
    from Idukki, Kerala
    Dec 25, 2018
    Resolved
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    Resolved

    Address: 411032

    Non receipt of Noc for my two wheeler loan matured on 01dec 18. Vehicle no: MH 12 PG 4440. Hypothecation in favour of ICICI shivaji nagar Pune. I request you to send NOC as early as possible.
    Email: [protected]@gmail.com
    Contact no:[protected].
    SREEJITH S
    STN LGS SECTION
    2WING AF STN, LOHEGAON
    PUNE, MAHARASTRA-411032
    LOAN ACCOUNT NO:LTPUN[protected]
    Jan 30, 2019
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Dec 26, 2018
    ICICI Bank Customer Care's response
    Dear Sreejith Sreenivas,

    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

    Regards,
    ICICI Bank Customer Service Team
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      P
      Prabhakar kumar faridabad
      from Noida, Uttar Pradesh
      Dec 25, 2018
      Resolved
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      Address: New Delhi, Delhi

      Regarding Loan Application Number-[protected]

      I applied for Housing Loan & got the Loan sanction letter regarding the same.

      By all original & photocopy document is with ICICI Bank

      After few days my Concern person Mr. Sachin said that bank is going to
      disburse the loan amount as per my builder demand letter And ask me
      to transfer Rs.12, 378/- in ICICI Bank Account Number[protected], Name Sachin Kumar, IFSC Code ICIC0001136 .

      I requested him to provide bank direct account number but he declined.

      After transferring Rs .12, 378 /- on his account still I did not got
      the disbursal of the loan amount .
      Now they are saying that they need proof of cash deposit in my account I said this amount was the hard cash which we keep reserve at our hoe for emergency purpose.
      Jan 26, 2019
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Dec 26, 2018
      ICICI Bank Customer Care's response
      Dear Prabhakar kumar,

      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

      Regards,
      ICICI Bank Customer Service Team
      Dec 27, 2018
      Updated by Prabhakar kumar faridabad
      After many followup I got refund of Rs.5, 664/- in my account
      Please resolve the matter either process the loan or refund my balance
      amount Of Rs .6, 714/-
      मैने अपना jio फोन 399 रिचार्ज किया पैसा काट गया रिचार्ज नही हुआ है 25 दिसम्बर 2018 को और पैसा भी वापस नही मिला है । कृपया पैसा वापस करने की कृपा प्रदान करे । मैं स्क्रीन शूट भेज हु।
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        A
        Ankita Laad
        from Mumbai, Maharashtra
        Dec 25, 2018
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        I made a recharge of 399 through my jio app on 25th december at 2.00 pm, i used bhim upi as a payment option. My account was later debited of rs. 399 but in return i did not receive any or get any recharge. The payment was made to [protected]@icici vpn.
        I request you to lodge my complaint and get me a refund of the same.

        Also while searching for customer care no, i came across a fake number ([protected]) when i called them and they were trying to get my bank account details and asked me to transfer money to them. I didn't transfer them any money. But i am informing so that i request you to report those account. I am attaching a screenshot of the said transactions.

        The approved amount is the recharge amount for which i didn't get ant recharge in return. I want you to report all three accounts as all seem fake. I hope i get my amount refunded as soon as possible.
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          V
          Veereswararao
          from Indore, Madhya Pradesh
          Dec 25, 2018
          Resolved
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          Resolved

          Address: Indore, Madhya Pradesh

          I am v. Veeresswararao, i applied credit card on 2017 but in phone conversation they replied card was rejected. And now from past 1 weak icici bank employees said that they are issued card. I did not receive any type of confirmation mail or message. They are showing 5499/- (Rupees five thousand four hundred and ninety nine) pending amount. I did not receive card till date & they are demanding for pending amount. And they are using abusive language. I have phone record also. The called number is [protected] (Kumar sonu). Please take actions as soon as possible.

          I did not received card till date and i dont pay any fees.
          Jan 25, 2019
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Dec 25, 2018
          ICICI Bank Customer Care's response
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5jepc) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
          UID:[protected]
          Dear Sir/Madam.
          I V.Veereshwara Rao I have applied a credit card in the month of August-2017 through a phone call from your agent named Sri Lakshmi and then she said me that my application was rejected due to some issues but now since 2 weeks I'm getting calls from some of your agent regarding credit card over due of Rs.5499/- and on the top of that I didn't receive any confirmation mail or SMS of receiving any credit card
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            S
            seemapunitsingh
            from Gurgaon, Haryana
            Dec 25, 2018
            Resolved
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            I also received call from icici bank and they just given information about one assist plan after than they automatically activated this plan and started deducting rs-1899/- from my saving a/c every year, without my permission. I don't need this plan actually. Please deactivate this plan asap

            My a/c number:[protected]
            One assist id number: wpp-sr[protected]

            Make sure to deactivate this plan asap, if not.. I will complaint against this in consumer court. Thanks!
            Seema choudhary
            Jan 30, 2019
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Dec 25, 2018
            ICICI Bank Customer Care's response
            Dear Customer,

            We will have our official get in touch with you.

            Regards,
            ICICI Bank Customer Service Team
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              P
              ppranavsingh2008
              from Amroha, Uttar Pradesh
              Dec 25, 2018
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              Address: New Delhi, Delhi, 110085
              Website: WWW.ICICIBANK.COM

              I have serious complain against icici bank regarding refund of access payment of rs.10050 which i have done by mistake. I have sent almost 10 mails to icici bank customer care to refund my money to our axis bank. Even i have sent bank statement and cancelled cheque of axis bank as supporting documents to refund access payment even i called twice to customer care of icici bank. Customer care requested me to send file of less than 1 mb. I have followed same instruction. Still i have not received my access fund. Now i want to take legal action against icici bank because i have not got refund of access payment even after 15 days of fund transfer. My icici bank credit card number is [protected] and my customer care request number is sr[protected].

              Kindly help me to take legal action against icici bank.

              Looking forward for prompt reply.

              Regards.

              Pranav singh

              [protected]
              Jan 30, 2019
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Dec 25, 2018
              ICICI Bank Customer Care's response
              Dear Customer,

              Our official will get in touch with you. We appreciate your patience.

              Regards,
              ICICI Bank Customer Service Team
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                P
                pavithran_b
                from Chennai, Tamil Nadu
                Dec 25, 2018
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                Address: Chennai, Tamil Nadu, 600052

                My name is pavithran... I did recharge in myjio app dor 349 on 24th dec 2018 through upi gateway on gpay. I got debited with 349 from [protected]@icici. But jio team didn't receive the money yet. I want my money back... Plz resend my money. I have to recharge soon...
                See the images of transaction.. Please solve this issue... I want my money again
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                  F
                  Flavia Ross
                  from Bengaluru, Karnataka
                  Dec 24, 2018
                  Resolved
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                  Resolved

                  Address: Mumbai City, Maharashtra, 400001

                  Complaint raised to aseem gadgil;bsm – mortages, midc, andheri
                  [protected] /[protected]
                  I was receiving demand notes for disbursements to godrej since last 2 years and forwarding to rms at icici bank pooja gangiri & tushar moholkar and last demand note was sent on 6th dec 2018 to these 2 rms. Suddenly 4 days back i realise that that last rm tushar is not handling my account but didn't receive any communication since 6th dec 2018 and new rm - aseem gadgil will be handling my account.
                  Next rm - aseem tell me on saturday 21st dec 2018 that icici bank cannot disburse the amount as per demand note since my loan is pro-rata basis and they needed me to contribute parallely but this was never communicated to me by icici bank ever since the loan was approved & i was totally unware of the same.

                  Now, the payment deadline is 24th dec 2018 and i cannot arrange funds of 9.27 lacs at such a short notice.
                  Appreciate if icici mortgage department release atleast 5.27 lacs urgently and rest of the funds arrangements can be made at my end and also aseem gadgil needs to take extension of deadline from godrej for payments.
                  I am not willing to bear any penalties for late payments form godrej properties and icici bank mortage team will be solely response to settle these penalties.

                  It is so unfortunate that i am a loyal customer of icici bank since last 20 years nri customer and have been paying my emis regularly and treated so badly and put through such hardships and distress.

                  Distressed customer of icici bank
                  Mrs. Ross
                  Contact [protected]
                  Jan 24, 2019
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 24, 2018
                  ICICI Bank Customer Care's response
                  Dear Flavia Ross,

                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                  Regards,
                  ICICI Bank Customer Service Team
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                    Y
                    Yash Thengal
                    from Mumbai, Maharashtra
                    Dec 24, 2018
                    Resolved
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                    Resolved

                    Address: Thane, Maharashtra, 421202

                    Respected sir,
                    Myself yash thengal, i intend to register a complaint on my father mr. Hansraj thengal's behalf. My father is "icici coral" credit card holder card no. Ending 6001.

                    The particular card expired 3 years ago as its printed date and no new card was issued by the bank. Few days ago, i have recieved sms of icici bank requesting to pay the required charges on the card amounting in the region of ₹6000 which is due to be paid on the same card.

                    I enquired the bank officials and only response i recieved was to contact customer care for help on which the ivr system just disconnected the call.

                    I request you to please take necessary action.

                    You can contact us on
                    Yash thengal : [protected]
                    Hansraj thengal : [protected]

                    Email: [protected]@gmail.com
                    Jan 28, 2019
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 24, 2018
                    ICICI Bank Customer Care's response
                    Dear Yash Thengal,

                    We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.

                    Regards,
                    ICICI Bank Customer Service Team
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                      C
                      Chetanpatel2891
                      from Bengaluru, Karnataka
                      Dec 23, 2018
                      Resolved
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                      Address: 560037

                      I had opened a salary account with icici bank and after around 1 year o[censored]se i had stop receiving salary in that account.

                      Recently i was checking bank statement and came to know that there were multiple smab transactions from bank.

                      Irony is that there was no message to maintain any minimum balance once i stopped receiving salary. I had visited banks to transfer home branch even no notice that time too.

                      Moreover there was no transaction alert for smab deductions.

                      What a great way to rob a customer. Well played icici.
                      Jan 24, 2019
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 24, 2018
                      ICICI Bank Customer Care's response
                      Dear Chetan Patel,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5jcqd) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
                      I was make the online fee payment through EAZYPAY to Delhi University sol, on dt:21/08/2018 that payment was failure. But my money deducted from my account worth RS 3442/=
                      Transaction ID:[protected] EAZYPAY.
                      I want my money (RS 3442/=) quicky refund.
                      ICICI Bank Customer Care's response, Dec 24, 2018
                      Verified Support
                      Dear Customer,

                      We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5jcqd_1) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
                      Today when I was checking the statement of this year I was shocked to know about the "SMAG" charge deduction without any prior deduction. Till now ICICI Deducted my Rs 1025. I have not received any msg/ call before deduction of this money. If you people will do like this, nobody will prefer this bank .

                      Now I want to close my account due to this reason. I have personal reason i am not able to maintaining this account, if i am not close now my acc balance will go negative.

                      I hope you people will help me, Else I am going to close my account.

                      Thanks and Regards
                      U Neelima
                      Acc:[protected]
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                        M
                        Mrinal Kanti Ganguly
                        from Anantapur, Andhra Pradesh
                        Dec 23, 2018
                        Resolved
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                        Resolved

                        Address: Hyderabad, Andhra Pradesh, 500016

                        Name: mrinal kanti ganguly
                        Account no / application no: [protected]
                        Product/service: credit card
                        Request related to: charges related
                        Type of request/complaint: charge reversal not done
                        E-mail address: [protected]@yahoo.com
                        Mobile no:[protected]

                        Complaint/feedback: this is regarding my credit card no. — 6008 in the name of mrinal kanti ganguly. I was offered this cards on assurance that, it is life time free, but i find that on statement dated 28/09/2018, you have billed rs.500 +90 as the fee. I wrote to you immediately and also talked to your customer care for the waiver of the amount and reverse the amount. But so far no action has been taken. Please take necessary action at the earliest. Regards, m. K. Ganguly [protected]

                        I was replied by you that, i had a coral credit card, for which they have charged. I never applied for any card with annual charges, then why was i up-graded? Now again, i got a platinum card. "000eyae1kw6kge9t:level1complaint / credit card"
                        Jan 30, 2019
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 24, 2018
                        ICICI Bank Customer Care's response
                        Dear Mrinal Kanti Ganguly,

                        We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.

                        Regards,
                        ICICI Bank Customer Service Team
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                          R
                          Rk15161
                          from Bengaluru, Karnataka
                          Dec 23, 2018
                          Resolved
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                          Resolved

                          Address: Chennai, Tamil Nadu

                          Yesterday i was heading home and going to cross vanagaram toll chennai, due to heavy traffic the toll person clicked my fastag with the machine, and after moving near to booth they again took the amount from my fastag. I got two messages later i corssed. How this can happen, so requesting to check and revert my amount back to my fastag account.

                          Etc ac: 20633742

                          Have attached the message received on the same day with two minutes gap of time.

                          Thanks
                          Rajkumar
                          Jan 28, 2019
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 24, 2018
                          ICICI Bank Customer Care's response
                          Dear Rajkumar,

                          We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5jdid) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            D
                            Dhanunjay Pappula
                            from Vijayawada, Andhra Pradesh
                            Dec 22, 2018
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                            Igot the credit card today. I was performing online transaction for the first time. It asked for the date of birth, card valid from. I entered date of birth and the credit card valid from month and year. it didn't accept and the card was blocked. I called customer care. It is not accepting my credit card number. What to do?
                            ICICI Bank customer support has been notified about the posted complaint.
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                              S
                              from Chennai, Tamil Nadu
                              Dec 22, 2018
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                              Address: Chennai, Tamil Nadu

                              I recharged my jio number today (22nd december 2018) by upi in jio app through [protected]@icici. Amount of rupees 399 was deducted from my bank account, but the recharge is not been done yet neither the amount is refunded.

                              Kindly please return the amount as soon as possible

                              (Srinath.[protected]@gmail.com)

                              Thank you
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                                A
                                Arvind
                                from Agra, Uttar Pradesh
                                Dec 22, 2018
                                Resolved
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                                Resolved

                                Address: Ghaziabad, Uttar Pradesh, 201012
                                Website: www.icicibank.com

                                Dear sir/madam,

                                I did not get any notification on my mobile or email about debit freeze on my account. When i call customer care of icici bank they said there is debit freeze on current account. I also visited my home branch vasundhra, ghaziabad, sector 13 several times but they also said they don't know exact reason and how to resolve it. My business is suffering from saturday 8th dec 2018. Icici bank will be responsible for any loss in my business.

                                My current account number: xxxxxxxxx
                                Account type: current
                                Ifsc: icic0001255
                                Branch: vasundhara (Ghaziabad)

                                It is requested that kindly instruct the concern official for providing me information/reasons for freezing of debit facility of above account. If any complaint against my proprietorship from anybody, may kindly be intimated to me so that this problem could be resolved. Amount deposited in my account is more than 25 lakhs, this amount is belong to my customers. Because of freezing of debit facility, i am not able to transfer to concern companies from which i am taking services. My customer are pressing hard to me for providing regular services as earlier was being provided by me to my customers. I am in deep tension and facing mental harassment since 8th dec 2018.

                                Sir, i am again request to you kindly look into this matter personally and provide me justice, urgently.

                                With kind regards,

                                Yours faithfully
                                Arvind kumar
                                Jan 27, 2019
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 23, 2018
                                ICICI Bank Customer Care's response
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5jarw) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  O
                                  opgupta1938
                                  from Delhi, Delhi
                                  Dec 21, 2018
                                  Resolved
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                                  Resolved

                                  Address: New Delhi, Delhi
                                  Website: Eazypay

                                  I made a payment to Delhi University NCWEB Of Rs 3035/- on
                                  30.11.2018 through eazypay. It has been more than 20 days but the amount has not been refunded in my account
                                  Although the payment to the university was made through other card and then it was received.

                                  it is a Case of double Payment, therefore please refund the payment made.

                                  Amount has been deducted from my account but the payment has not been received by the university.

                                  Name: O P Gupta
                                  Email ID: [protected]@yahoo.in
                                  CC Number ending 4001
                                  Jan 23, 2019
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 23, 2018
                                  ICICI Bank Customer Care's response
                                  Dear Customer,

                                  We will have our official get in touch with you.

                                  Regards,
                                  ICICI Bank Customer Service Team
                                  Jan 09, 2019
                                  Updated by opgupta1938
                                  This issue has not been resolved yet and it has been 20 days.
                                  Jan 09, 2019
                                  Updated by opgupta1938
                                  Customer ID: opgupta151

                                  I made a payment to Delhi University NCWEB Of Rs 3035/- on
                                  30.11.2018 through eazypay. It has been more than 20 days but the amount has not been refunded in my account
                                  Although the payment to the university was made through other card and then it was received.

                                  it is a Case of double Payment, therefore please refund the payment made.

                                  Amount has been deducted from my account but the payment has not been received by the university.

                                  Name: O P Gupta
                                  Email ID: [protected]@yahoo.in
                                  CC Number ending 4001
                                  I did not do any transaction though money got deducted. Please return my money. Below is the sms i received from icici bank.

                                  Dear customer, txn of inr 79.00 done via debit card of acct xx2026 on 17-dec-18. Info: vin*google*pro
                                  Money was deducted 9 times for amountb79 rs and once for 130 rs
                                  My a/c Oustaning Charges in my account deact
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                                    N
                                    Narayanan5
                                    from Bengaluru, Karnataka
                                    Dec 21, 2018
                                    Resolved
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                                    Resolved

                                    I have a saving account with icici bank. The bank automatically made 30 (Approx) deductions of 30, 108, 118 inr and so on, as posdec chg amounting a loss of rupees 3500 (Approx) from my account.
                                    The bank executives blamed me for trying to use the card at online pos merchant without having any money in the account which resulted in transaction failed charges, though i don't have sufficient balance in my account.
                                    I didn't receive any sms or email of such failed transactions. I had some balance and on 21, 22 oct 2018, the bank deducted the above mention amount automatically and no alert was given for the same. I want all the deductions made as part of posdec chg to be refunded and also want the bank to alert me of failed transactions due to insufficient funds as i can avoid these annoying deductions.

                                    If you want to claim that i made insufficient transaction withdrawl then please send the proof where did i tried to swipe as i am damn sure i haven't used icici debit card for last 10 months.
                                    Jan 21, 2019
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 21, 2018
                                    ICICI Bank Customer Care's response
                                    Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5j793) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      P
                                      priya2688
                                      from New Delhi, Delhi
                                      Dec 21, 2018
                                      Resolved
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                                      Resolved

                                      credit card recovery harassment complaint

                                      Address: 110023

                                      I want to lodge a harassment complaint against rahul nayak from icici bank recovery department in new delhi. I owed a credit card from icici bank for more than 3 years now and have been very regular in paying back since then. Not even for a single month, i have missed a payment since 2015 but due to some unforeseen circumstances, i have an outstanding of 18000 today.

                                      I have not denied the payment but asked for a some time...
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                                      cslatha
                                      from Delhi, Delhi
                                      Dec 21, 2018
                                      Resolved
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                                      Resolved

                                      Address: Krishna, Andhra Pradesh

                                      I have paid an amount of rs.12500/- in favour of kl university, vijayawada, towards tuition fee for 1st year csc on 20.12.2018 at 1.30 pm - through debit card - andhra bank
                                      Name of student - m sasank reddy,

                                      Reference no shown in my bank statement is as follows postxn/eazypayicicibankltd/00227860.
                                      Amount not received by the university, not reverse back to my account
                                      Ph no of card holder [protected], mail id [protected]@gmail.com
                                      Jan 21, 2019
                                      Complaint marked as Resolved 
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Dec 21, 2018
                                      ICICI Bank Customer Care's response
                                      Dear Customer,

                                      We regret the inconvenience caused. Our official will get in touch with you.

                                      Regards,
                                      ICICI Bank Customer Service Team
                                      I have a loan account and it happened to be my account balance less than actual amount to be debited, for that icici has charged 413 RS from my account and it's not good. Please do credit back the same amount to my account as this is not fair.
                                      ICICI Bank Customer Care's response, Dec 21, 2018
                                      Verified Support
                                      Dear Pavan,

                                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5j799_01) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
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