ICICI Bank Complaints & Reviews

Hello Sir/madam

I Received SMS from ICICI BANK that RS-1899/- deducted from my Debit card for ONE ASSIST PLAN. without my permission.. i also got a mail from one assist team. i dont even know the company and this kind o[censored]nsolicited charging of my debit card and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money ASAP
date of incident : 4 Dec2018
Debit Card No.xx1746
OneAssist Relationship Number : 306661

Dear sir,
I am Lakhsmikanta das. I have two "ICICI only vimal vaatsalya Bond's " which certificate no is 17107-8. All Bond's and cancel cheque are send via Indian post to ICICI registered office: ICICI tower s, Bundra-Kurla complex, Mumbai -400051. The ICICI bank received my Bond's 14.11.18 at 2.30 pm. But till now I haven't received any acknowledgement message .So sir I requested you to pls inform me as soon as possible.
My Contact no:[protected]

Against sr no sr[protected] dated 22.11.2018 and many more such complain numbers (Mail communication attached).

I made an transaction with policy bazaar.com for car insurance @ kotak insurance for rs 14970 /- dated 16th july 2018.

Which was made cancelled and the refund from insurance company was initiated on 5th sep 2018 (Copy attached) with refund id = 70955 and arn no mentioned in attached copy.

All these documentsments have been submitted to icici bank through mail i provide by their customer care. Still no response.

I (Pawan kumar jain) had taken a bond of your icici bank in 1999 i. E (Icici bajaj scooter bond) baring bond holder number[protected] and certificate number (19602) and it is getting maturity done in 2023. So i would like to know the value of the bond till the present date and in case if break the bond by the end of the month what would be the approximate amount i receive so kindly mail me the particulars about my bond. Mail id is ([protected]@gmail.com).

Hi sir/madam,

I had purchased my two wheeler motorcycle (Ka05-ju-5525) from kathriguppe showroom. I had taken vehicle loan from icici bank. I have cleared all the emis. Currently i am not able to find the loan clearance & noc letter from icici bank. Request you to please issue me loan clearance & noc letter at earliest.
Loan account number: itbng[protected]
Name : lavanya h g
Email : [protected]@gmail.com

I am manjunatha k m i recharged of 399 rupees through my idea upi i'd on 17 december 2018. But i didn't get any plans of recharge. I got payment confirmation to this india [protected]@icici. Please resolve this issue as soon as possible.
Am waiting for your reply.. I never got experience like this.. [protected]@icici it's doing fraudulent services this will keep continuing one day no one is ready to going online transactions. Please resolve this issue.. Waiting for your reply

I have been maintaining an account with icici bank for the past two years and this month dec 2018 more than 500rs have been detected under dcardfees dated from nov18 to oct19 and this have been detected in about four transactions. I would like to close my bank account so if the amount is refunded i would proceed with the other works. So please refund my money as soon as possible.

I have booked 3 move ticket from BookMyShow of cost Rs 483.18 through UPI but from my icici bank account this payment done twice. Same verified from BookMyShow and observed that they have received only one time payment of Rs 483.18. Now bank told that BookMyShow received twice payment.
Contact details is below
ICICI bank email - [protected]@icicibank.com

Bookmyshow email - [protected]@bookmyshow.com

I reside at vashi sector 16.. There is an icici bank atm at sector 15, atm id sacwc819.
Why it always have some technical issue.. Why?
Day before yesterday there was no cash, yesterday there was atm is being serviced issue, and today it got stuck on the language screen.. Its better you remove that atm from there, its of no use... And my friends also complained about that atm... Seriously a # atm

Dear sir / madam,

This is in regards to online fund transfer from my savings a/c no is[protected] mistakenly transferd into icici a/c. No.[protected]

Request you to please revers the transaction to my icici savings a/c no
[protected] ransaction id: bil/[protected], /to boss/nsp
Dated: 16/12/18

Name: ashish rajendra misal
Savings a/c no.:[protected]

Icici bank respond my request.
Bank will considers my charges or not pls let me know and get back me.
Iam waiting from 1 year to come to get settle.
I recommend to others not to go with icici bank.
Same thing happen with citi bank they resolved within a week of time and happy with citi bank service.
Icici bank is making fools to customer and making money.

I had some icici vimal vatsalya bond certificates which are unable to redeem as there are no such details about the same, so i want you to help me to get out of all these situation and be able to redeem these bonds in an easiest way. Please help.
Certificate numbers are as follows -
1. 31377
2. 22814
3. 48393
4. 84330
5. 84328
6. 84325
7. 84326
8. 48392
9. 84324
10. 48391
11. 84323

Even after several complaints registered on grievances redressal portal, sr no is not generating. Which indicate deliberate closure of grievances redressal mechanism cell.
This is violation of rbi guidelines.

Details of complaint
Sub: breach of agreement
Sir,
I refer to the breach of agreement for fd bond dated 05/12/2018, entered into between ajit danti, sapthagiri nilay ii cross venkatesh nagar & icici branch, durgigudi, gr. Floor, sree karthik plaza, opp. Mallikarjuna talkies, shivamogga, karnataka 577201 (Hereafter the agreement)
In terms of the agreement, you are required to understand following facts:
I the undersigned dr ajit danti, bring to your notice that, i have been cheated by the icici branch, shimoga for the fixed deposit made on 5/12/2016 for a period of two years with principal amount of rs 3, 19, 000 (Rs three lakhs nineteen thousand only).
On maturity date (05/12/2018) as per fd certificate i must get rs 3, 67, 214 (Three lakhs sixty seven thousand two hundred fourteen only), instead i have been paid only rs 3, 51, 823 (Three lakhs fifty one thousand eight hundred twenty three only). The difference amount of rs 15, 391 (Fifteen thousand three hundred ninety one only) has been cheated by the branch. I have asked the branch authority give reason for the difference amount, they failed to give any valid reason and simply said we are sorry and will raise complaint to higher authority for the settlement.

Sub: breach of agreement
Sir,
I refer to the breach of agreement for fd bond dated 05/12/2018, entered into between ajit danti, sapthagiri nilay ii cross venkatesh nagar & icici branch, durgigudi, gr. Floor, sree karthik plaza, opp. Mallikarjuna talkies, shivamogga, karnataka 577201 (Hereafter the agreement)
In terms of the agreement, you are required to understand following facts:
I the undersigned dr ajit danti, bring to your notice that, i have been cheated by the icici branch, shimoga for the fixed deposit made on 5/12/2016 for a period of two years with principal amount of rs 3, 19, 000 (Rs three lakhs nineteen thousand only).
On maturity date (05/12/2018) as per fd certificate i must get rs 3, 67, 214 (Three lakhs sixty seven thousand two hundred fourteen only), instead i have been paid only rs 3, 51, 823 (Three lakhs fifty one thousand eight hundred twenty three only). The difference amount of rs 15, 391 (Fifteen thousand three hundred ninety one only) has been cheated by the branch. I have asked the branch authority give reason for the difference amount, they failed to give any valid reason and simply said we are sorry and will raise complaint to higher authority for the settlement.
This clearly indicate that breach of agreement exercised by icici bank and not transparent in their service. While deposit they are humble with many promises but they fail to execute their promises and agreements made in fd bonds.in which court may order punitive damages to punish the breaching party for breaking the terms of agreement in the fd bond certificate. This may also tarnish the image of icici bank at larger public domains under ipc act 1872.
With the above facts, i demand that
A) you rectify the breach immediately.
B) within a period of seven days from the receipt of this letter, acknowledge the receipt of this letter
If you fail to rectify the breach, i will be forced to take appropriate legal action against you, and will seek all available damages and remedies under the agreement and under applicable laws.

Enclosed: copy of fd bond certificate
Copy to:
Rbi, bangalore,
Rbi new delhi
Banking ombudsman
Consumer forum, bangalore

Yours sincerely

Myself
Pranab chutia,

With regards & kind informed you that, i have not received call from icici bank or authorized authority in this year 2018 regarding to deduct for one assist plan, and they cannot inform me for kind information about one assist plan after than they automatically activated this plan and deducted rs-1899/- from my saving a/c. Without my permission. I don't need this plan actually. Please deactivate this plan and refund my money asap

My a/c number:[[protected]]
One assist id number: sr[[protected]]
Cell no.[protected]

I received call from icici bank and they just given information about security tips they not mentioned the name of plan or after they said 1399 is deduct from my account like that i thought it was some service tax like that. Today i got a message your card is is protected by one assistant plan (Actually that call is misleading call begin with security tips then end with some service payment not mentioning name of company or plan). They automatically activated this plan and deducted rs-1399/- from my credit card a/c. Without my permission.
Date of transaction - 14th dec 2018
Plan - one assist plan
Relationship no - 5909687

Dear sir

I tried to topup my vk digital wallet.
First i generate icici neft challan from vk digital payment portal.
After challan generate, it was a icici bank challan and has a account number icl[protected] and ifsc code as icic0000103
So i paid the amount rs.6005.00 through neft transfer from sbi internet banking.

But till now the amount was not reflected in my wallet.
Please verify my neft transfer and refund to my account.
I also send the transaction slip and challan.
Please give higher periority to my complaint.
Because on the last email, you simply replied that send your icici account number. I don't have icici account.

Thanking you
Marimuthu
Cell : [protected]
Vkmv014

Sir/madam,

With due respect i would like to inform you that i am an existing customer of your bank in agartala branch, tripura, india. I am having an savings account no[protected]. I had an e. M. I of 1905 per month debitable from my account on 8th of every month since last year for hero finance corp ltd. It is seen that some ecsrtnchgs amount has been debited from my account since long time whereas e. M. I is debited in time to time from my account. The following money has been deducted without giving any intimation & i personally came to know about this few days ago.
The details are as follows

Date amount debited as per ecsrtnchgs
09/01/2018 rs. 350
15/05/2018 rs. 413
09/08/2018 rs. 6.51
17/08/2018 rs.125
21/08/2018 rs. 406.46
15/09/2018 rs. 472
24/09/2018 rs.15.88
29/09/2018 rs. 213.87
03/10/2018 rs. 183.25
27/11/2018 rs.70.33
Total rs. 2256.30

So i would request you kindly to look into this mater & also to credit the said amount to my account which was deducted without any intimation.

Thanks & regards
—
Sri subrata chakraborty.
Agartala : west tripura.
Mob : [protected]
Email : [protected]@gmail.com

I have purchased children growth bond 022002-ccb in the name of my daughter. The bond holder no is[protected] and certificate number is 1675 taken in the year 2002, redemption date 27.10.2018 while interacting with my colleagues i came to know that the bond is now closed. I contacted icici customer care and they informed me to visit the nearest icic bank along with the bond and money will be paid. When i visited two icici branches in kakainada, andhra pradesh which is nearer to me, they informed they have no idea about this bond. On their suggestion, we visited the rajahmundry branch too but all in vain. I request you to kindly help me in this regard and inform me the procedure is to be followed for the redemption.
Nagamalli sai likitha
U/g n. V. S. Krishna mohan

Hi,
I hold an icici credit card. Total credit limit in my account is only 60, 000.
I have purchased using my credit card and converted to emi from the store itself.

Emi nos. Transaction status payment date principal amount interest amount installment amount
6 emi billed [protected] 2915.5 31.6 2947.1

So i assumed everything will be fine and since my credit balance didn't go over the credit limit

Still icici bank allow me the transaction of total amount 57084.35. Even if installment amount 2947.1 in my account due to pay.

My last transaction with card is
Date ref. Number transaction details transaction amount
05/11/2018 74056638310005501615313 dmart aundh 1, 199.98 dr

As per the above detail my last transaction should be declined from tha bank, but they allow me to successful transaction.

Now they charge me
Date ref. Number transaction details transaction amount
22/11/2018 [protected]@9% 45.00 dr.
22/11/2018 [protected]@9% 45.00 dr.
22/11/2018 overlimit fee 500.00 dr.

It looks like chit with me and total look like fraud icici doing with customer.

I have contacted icici through customer care. This was rude and hurtful since this was clearly a misunderstanding. So much for a bank that is having a motto that says "khayaal aapka". Its like they are waiting for you to make a mistake to charge you.

I have never went over the limit before or never have any late payment records. I made the payments on time and correctly.

So i kindly request you to reverse the over-limit fee.