ICICI Bank Complaints & Reviews

My 5+ years saving has been freezed because of multiple account guideline without any intimation and i was put in a situation of not paying my emi and credit card bill in time (Which never happened) on time and levied charges for it.

I made a written request to unfreeze the account on 3rd and even by 10th the active still inactive.

For the technical fault of icici and delay processing of their team, i had suffer mentality, pay late payment charges and having a blow on my cibil score.

The emi and credit card also aging with icici bank only. The system is highly inefficient to provide complete financial services, but at the same time highly efficient in charging additional money in multiple ways for their own inefficiency.

I am icici bank account holder since 7 years. I did my last transaction on 27th november 2018. But after 2 days when i was trying to do the online transaction then a message is appeared, "account blocked / frozen."
After that i talked to customer care. He told me to visit the branch. Account has been blocked from the branch. I have sent an email to [protected]@icicibank.com but its been 6 days still not received any reply. I am staying in malaysia, how i can go to india just for unblocking the account. Its ridiculous that bank has blocked my account without any prior instructions.

My name is hemant i have been in the third year of bcom i have made payment of my form but there is no acknowledgement recieved my mobile number is [protected] and i have paid 3075.73 vide eazypay reference id [protected]

Syndicate
8 dec 2018
Payment through icici bank gateway
Sol. Du.ac.in
Debit card
My bank got debited and after 2 days there will be last date please do my amt credit or refund my amt.

My name is inder kumar monga. I have tax saving bond-022001-tsb certificate 401068 distinctive number

[protected] in name inder kumar monga. I did not received maturity amount. My pan number is

Aazpm2418f and my correspondence address is d-92 ranjit avenue amritsar. My contact number is

[protected] - [protected]. Pls tell me the maturity amount and procedure to redeem it asap.

Hi,

I have a personal. Loan running from tata capital.
My emi dues on 9th of every month
I have kept enough balance in my account even after my account was charged about 412.99₹.
I just want to know that why the # this is happening.
They bank people are deducting money trivially to recover their bed debtors.
It's really so strange to understand.

My icici a/c no :[protected]

My name is sneha susan thomas. During the process of withdrawal the power goes off. I waited till the power came back, but the atm showed that, they are currently unable to complete my transaction and to visit nearest atm. The transaction was done in bangalore, koramangala. Atm id:sacwf836, location: metro on 9th december 2018 at 5:10 pm. Withdrawal of 400 rupees.
I request you to do the needful in order to refund the money.
Thank you.

Dear sir,

I was making payment date[protected] amount 9999/- online payment on upi mode bhim. It was asked to choose mode of payment. When i clicked upi it asked me my vpa which is virtual payment address. After i typed my vpa it asked me to login my upi app. Bhim app wnen i logged into upi app i found one notification requesting rs.9999/- which was my bajaj finserv amount. It was [protected]@icici, when i transfered 9999 rs, amount was deducted from my account, but i didn't get any massage from bajaj and my bill payment is not done. So please refund my amount immediately to my account. I have complain bajaj finserv but he told me payment not received.
Please refund my amount

It's very disheartening to inform that icici one assist plan was activated without my consent and due to this ₹1899 was deducted. The message read:

"dear customer, renewal of policy wa privilege single rs. 1899 for cpp/oneassist has been regd vide sr[protected] on 04-dec-18. It will be completed in 1 wkg day."

Please deactivate this plan and i further request you to refund the amount deducted as soon as possible. I hope you will adhere to my request and take proper action to resolve the same.
Thank you.

When will you act on a complaint filed on 14th november and after a series of the email exchange, i got this response

Dear customer,

Greetings from icici bank.

We refer to your communication addressed to icici bank.

We wish to inform you that your query has been registered vide sr[protected].

We shall update you with the status by december 5, 2018.

Looking forward to your co-operation in helping us serve you better.

Sincerely,
Office of head service quality

Nobody is responding since then.

The bank has deducted the amount of Rs 1180 for not maintaining minimum balance without any prior notice.
The bank is not regular in sending sms for debiting any amount from my account.
Here’s the proof.
I haven’t received any sms for any deductions and they continue to deduct money as per their discretion.
I also was not made aware of some penal charges getting deducted.
When i visited their branch their branch nobody seems to help me with any kind of issues.
Inspite of having sms service activated i have to frequently visit the branch the get information regarding my balance.
All they give you is their customer care number which never seems to connect to the operator no matter what.
I please request the icici to look into this matter.
Your branch iis very incompetent in providing any form of service.
I also request you to please refund the nmmab amount.

Hi,

I've applied for a credit card two weeks ago. Till date, I can't check the application status online. Application form no W[protected] Neither the bank representative contacted me again nor I received any call for verification. Can somebody let me know about the status of my application.. thanks

Regards,
VISHAL DEHARE
[protected]

Hi,
I tried to withdraw rs.6000 from icici atm in banaswadi one opposit to ammas bakery uttam sagar. While the machine was counting the power went off and the atm shut off. I got a debit message when the cash was not dispursed.

I have an hdfc mutual fund atm card which was used to make this transfer dated 8th dec at 12.34pm. Please investigate and send email to [protected]@rediffmail.com

I founded ecs return charges 400 plus and after 700 plus, transfer charges 100 plus many more

I kept fund for clearing my ecs but without my knowledge and giving information amount was deducted in charges, last 1 year i just paid many charges.

If i tried asked about charges and sharing vendor list, simple said there were no process for sharing vendor list, your company have authority to deduct amount any time without informing and acknowledge me.

Kindly look in it and revese my all charges or adjust in my loan account.

I am struggling financial condition because misguiding about charges and process.

Complain no sr[protected]

I founded many charges last 1 year in my account after visited many branches non employee supported me actually they misguide me many time, if i trying to asked share the list of vendor who represent cheque that time said there is no process of sharing vendor list, i am struggling financial condition because of misguiding. Complain number[protected], sr[protected].

Voice record of customer care and request letter already submitted.

Kindly help out for reversing my all charges.

I am an account holder of icici bank. Without permission convert from salary account to savings account and apply smab charges till up to date. Kindly stop smab charges and refund money. I live rural location. Now, i want use savings account. Email id - [protected]@gmail.com & mob no - [protected].

Account number[protected]
Branch address :- 258/223/1, malancha road, kharagpur,, paschim medinipur, wb, in, 721304
Ifsc code:-icic0000834

In my account rs826 debit without my knowledge
I check with google that related to demat account charge, account with icici bank, bank rep is not giving me correct response worst response from the person (Sathya chennai
[protected] he is answering me u had to make call to icici customer care to close your account and the got your bank and close demand account after 7 days u will be get refundfraudu debit, pls revert my amount as soon as possible...
Worst response fraud debit in secure bank
They are stole my money from by account then y should i need to wait for 15 days it has been many days

I did not do any transaction though money got deducted. Please return my money. Below is the sms i received from icici bank.

Dear customer, txn of inr 990.00 done via debit card of acct xx3483 on 06-dec-18. Info: vin*google *tek. Avbl bal:inr 23, 662.67. For dispute, call [protected]

I tried calling specified number, after many attempt when they responded, they misdirected me stating, it has been done by google, o should ask google play store. But there is no entry of such transactions.

Vivek, [protected]

I had purchased Children Growth Bond on 27.03.2002 and it was due for redemption on 27.10.2018. The details of the Bond are as given below.

1. Option – I, Issue Price per Bond: Rs.5, 000/- Allotment date: 27.03.2018, Face value: 25, 000/- Redemption date: 27.10.18, Nos. of Bonds: 2
2. Bond Holder No.[protected], Certificate No. 1400
3. Name of Bond Holder: Gaithuiliu Rongmai, U/G Achuna Rongmai
4. Nos. of Bonds: 2 (two), Distinctive Nos. 2804 – 2805

I have already sent by DTDT courier on 19.11.18 the following documents and was delivered on 22.11.18 to ICICI Mumbai Office.
(1) Proof of Address: Copy of Telephone Bill,
(2) Cancelled Cheque No.296244 of SBI, Kochi Refinery Branch

But, till date I have not reciept the redemption amount.
My new bank mandate
Name: Achuna Rongmai,
Account No. [protected]
Account Type: Savings Bank, Bank: State Bank of India,
Branch: Kochi Refineries (10567), IFSC Code: SBIN0010567

You are requested arrange for depositing the redemption amount to my account and oblige.

Am an icici bank customer. Today 06-12-18 ecsrtnchg charged 413 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is [protected]@gmail.com

[resolved] icici bank — smab charges deducton

21 reviews
Dheeraj prakash
Submit a complaint
I am an account holder of icici bank for about 3years. When i went to take money from the atm, my money in account was insufficient. I don't why i was having such deduction and i checked my mail and phone whether i received any notification. But i didn’t. Then i went to my personal banking app and checked for the reason. Then i saw a charge of 599 rupees in the name of smab chgs-oct 18+ gst 107.82. My contact no - [protected] email id - [protected]@gmail.com