ICICI Bank Complaints & Reviews

I have recharged my fastag account through bhim app which is linked to sbi bank account. The amount is deducted from sbi account but not credited to fastag account. I have contacted sbi and confirmed that the transaction is successful from their end.

But there is no proper response from icici bank regarding the same. The customer care staff is useless and they are not able to solve the issue.

The ticket cmp[protected] is open for more than 75 days now.

This regarding my credit card. Icici bank did not sent me statement on my address. Moreover they did not call and just levied rs 500 charges. Annual fee was also levied. For my transactions of rs. 600 in september and october they are demanding 2400 moreover they are not even cancelling the card. Requesting you to please help me.

Amanjot singh
[protected]

This is K N RAJU, holding an ICICI saving AC My complaint is related to the minimum account balance charges, that bank has debited from my account without even notifying there policy changes, if any. I get quarterly statements but I have never got any information about the policy changes. I think ICICI bank is not even following the guidelines mentioned by RBI. Even though I maintained minimum balance
i called customer care they told two months mab charges we will revert to your account they credited 510 again deducted 719rs please take action

Date of transaction :06/03/2018
Amount: 750
Rrn no:[protected]
Ecom trans number : 00230771
Payment through: syndicate bank atm card
Payment gateway: eazypay
I have made a payment for my fee through syndicate bank atm card and payment gateway was eazypay, amount debited from my account and fees not paid still now amount not credited to account. From my bank side, they told there is no proper response from merchant.

Dear sir,

I am a holder of icici fixed deposit receipt
Folio no 204if0037070 cumulative (B/i)

Fixed deposit receipt number 204i0011718 c 24

Date of maturity: 01/03/2003

I want to know the status of my account. I have approached icici bank and also phone banking wherein they have directed me to contact 3 i infotech which i have been contacting but no response.

How do i proceed further on this whom should i contact?

I request you to respond by mailing the details to me immediately. Looking forward for your response by the earliest.

Also let me know the address where i could redeem this amount?

Please mail me the details on [protected]@gmail.com

Thanks a lot.

Dear sir,
In my account debited rs.413 without my knowledge. No mail and no sms received about this charges.in my account no emi, no loan but the amount will be debited. I don't know. What's the issue. It's a salary accout. Please help to explain this. I'm visiting a nearest bank he told reliance retail ltd will be debited this amount. Scheme plan reference also attached. Please help to explain this.

I was depositing the college fees vide eazypay and the amount got deducted from the bank but transaction failed.. The amount is not refunded yet.

Ref. Number for the transacation:

Dear payer, you have made a payment of rs. 7500.00 to finance officer a. P. J abdul kalam technical university lucknow vide eazypay reference id [protected].

The payment was made from sbi bank.

This is about the internet banking website of icici bank.
1. When i click on the login button for personal banking, all i want is to login. The website forces me to view promotional material and i have to click again on the continue button to reach the actual login screen. This is unprofessional. 2. I make a mistake entering my userid/password the first time and although i have made the mistake only once i am told that i have made 2 attempts and have only one remaining. This is poor design
3. I am not sure why, but many times i get the session expired message and i have to go through the login process over and over again. This is probably because of poor infrastructure or resources required to maintain high traffic that a banking system needs.
4. On the atms and on internet banking if the service fails, the angry emoticon face that is displayed with the message of 'sorry' is entirely incommensurate with the spirit of apology.
5. I submitted a complaint online about the first three issues. It was obvious from the email i got in response that no one had actually bothered to even read the complaint, because the reply i got was that from stock meant for someone having issues logging in.
This is what i call fake customer service. Not surprising since after all it is an indian entity.

Dear icici team,

Without prior information you people deducting amount from my account for demat account. I never used such demat account in icici. By 5th dec 295 rs deducted and todat 11th dec 500 rs got deducted for these dp charges.

I need my money back. This is my saving account as well as my salary account. 795 is not a small amount for us. Please credit the same amount and stop debiting from account for this demat activities.

Else i will close my account by this month.

I also received call from icici bank and they just given information about one assist plan after than they automatically activated this plan and deducted rs-1399/- from my credit card. Without my permission. I don't need this plan actually. Please deactivate this plan and refund my money asap

My cc number:[protected][]
Relationship number: 5810683

Make sure to deactivate this plan asap, if not.. I will complaint against this in consumer court.
Thanks!
Isac newton. S

I tried recharging my mobile online through icici online pre-paid recharge on[protected], the amount (Rs. 550) has been decucted from my account however, my mobile is not recharged yet. Kindly look in this.
Reference id[protected]

Transaction type : prepaid mobile recharge

Transaction date (Dd/mm/yyyy) 10/12/2018

Transaction amountinr 550.00

Transaction statussuccess

Beneficiary/biller prepaid mobile recharge

Hi
I'm an icici bank, india customer. I hold a savings account which used to be my salary account.
My account is being deducted with ecsrtnchgs every month without my notice i'm not sure what's the reason behind it.

I'm not sure why the deduction is happening every month. As a result my account balance dropped to zero.

I'm approachable on [protected]@gmail.com

Thanks
Madan

I am having my salary accout in icici bank. But few days back rs/- 29.50 rs * 5) were deducted from my salary account and when i looked into my mini statement it was described under "atm dec chg". And when i tried to explore it over internet, i found these charges are applied for when atm of other bank declined to withdraw the money, if it doesn't have enough. So is it ethical to charge customer for this reason.

I want a proper justification

Thanks,
Velmurugan b

I am shailendra kumar. 826.00 rupees has been deducted from my account as[protected] in[protected] dp chgs till oct-18 dp charges on 08/12/2018. I have never used my demat account till now. There was no prior notice. I haven't received any deduction message to my mobile. I need justice and please close this demat account and my money back immediately. And my money back immediately. My account number is[protected].

Pay for CMM certificate (Andhra university)

Fees payment done by sbi debit card amount of 600/-

Eazy pay ref id: [protected]
Payment on[protected]. I have send mail two times to but i didn't get the response

First time Balance is deducted from account.but transaction is failed and i ain't get refund. for the urgency of my certificate i have to pay agian..second time transaction is successful.please conisder my request and intiate my refund quickly.

Name - pavan
E-mail - m.[protected]@gmail.com

My 5+ years saving has been freezed because of multiple account guideline without any intimation and i was put in a situation of not paying my emi and credit card bill in time (Which never happened) on time and levied charges for it.

I made a written request to unfreeze the account on 3rd and even by 10th the active still inactive.

For the technical fault of icici and delay processing of their team, i had suffer mentality, pay late payment charges and having a blow on my cibil score.

The emi and credit card also aging with icici bank only. The system is highly inefficient to provide complete financial services, but at the same time highly efficient in charging additional money in multiple ways for their own inefficiency.

I am icici bank account holder since 7 years. I did my last transaction on 27th november 2018. But after 2 days when i was trying to do the online transaction then a message is appeared, "account blocked / frozen."
After that i talked to customer care. He told me to visit the branch. Account has been blocked from the branch. I have sent an email to [protected]@icicibank.com but its been 6 days still not received any reply. I am staying in malaysia, how i can go to india just for unblocking the account. Its ridiculous that bank has blocked my account without any prior instructions.

My name is hemant i have been in the third year of bcom i have made payment of my form but there is no acknowledgement recieved my mobile number is [protected] and i have paid 3075.73 vide eazypay reference id [protected]

Syndicate
8 dec 2018
Payment through icici bank gateway
Sol. Du.ac.in
Debit card
My bank got debited and after 2 days there will be last date please do my amt credit or refund my amt.

My name is inder kumar monga. I have tax saving bond-022001-tsb certificate 401068 distinctive number

[protected] in name inder kumar monga. I did not received maturity amount. My pan number is

Aazpm2418f and my correspondence address is d-92 ranjit avenue amritsar. My contact number is

[protected] - [protected]. Pls tell me the maturity amount and procedure to redeem it asap.

Hi,

I have a personal. Loan running from tata capital.
My emi dues on 9th of every month
I have kept enough balance in my account even after my account was charged about 412.99₹.
I just want to know that why the # this is happening.
They bank people are deducting money trivially to recover their bed debtors.
It's really so strange to understand.

My icici a/c no :[protected]