ICICI Bank Complaints & Reviews

Address: Bidar, Karnataka, 585402

Dear sir/madam, i am working in a company. I have a salary account in icici, i created it newly, while iam giving my account details to my hr department i gave wrong number[protected] ifsc code no. Icic0000780. Insted of giving my original correct account no.[protected] ifsc code no. Icic0000738. I gave complain but there is no use. Please do needful.

Regards
Nanda kumar
[protected]

Jan 5, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Dec 05, 2018

Updated by nandu6565 The salary was credited in wrong account no .please help me out .

Verified Support

Dec 05, 2018

ICICI Bank Customer Care's response Dear Customer,

Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: 50055

Website: Branch walk in

Ms peddi pranaya one of the employee of icici branch of dr a s rao nagar said she is not having the count machine to count the cash, the branch staff is telling only above 2 lakhs cash can be deposited at the counter, below or less than 2lakhs need to be deposited under atm deposited machine only. Branch code for ur reference icic0000244, the branch staff is every rude with every customer. Hope it will be addressed. Date and time deposited amount 5th dec 2018. Time 3:46 pm

Jan 8, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 05, 2018

ICICI Bank Customer Care's response Dear Allamala,

We have made a note of the branch location and will get it checked.

Regards,
ICICI Bank Customer Service Team

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Website: www.icicibank.com

Hi, i am hitesh mishra holding an account with icici bank[protected].

My account was debited with rs 791.06/- dateed 01-dec with reference # [protected] dp chgs till oct-18.

There was no prior information for this charges also neither there was any confirmation from my end for such deduction.

Also i have not opened any demat account.

I want to have a full refund of my deduction at the earliest.

Thanks
Hitesh

Jan 7, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 05, 2018

ICICI Bank Customer Care's response Dear Hitesh Mishra,

We regret the inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: 122001

I am an account holder of icici bank for about 4 years only. When i went to take money from the atm, my money in account was less from the previous days balance. I was thinking why i was having such deduction and i checked my mail and phone whether i received any notification. But i didn’t. Then i went to my personal banking website and checked for the reason. Then i saw a charge of 600 rupees in the name of smab chgs-nov'17+stax 60.00. My account no is[protected] contact no-[[protected]], [protected] email vishnu. [protected]@gmail.com

Jan 5, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 05, 2018

ICICI Bank Customer Care's response Dear Vishnu Rawat,

We regret the inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: Rohtak, Haryana, 124001

Dear sir today I recharge my jio number with 101 rs. Money deducted but not get recharge plz refund my money through [protected]@upi
after that second time i recharge then it got successful but again money 101 deducted... Second time successfully but refund my first time money which is gone into [protected]@ybl

Dec 04, 2018

Updated by Suprimo Vijay My last second one is rechrge fail plz refund it..

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02/12/2018 [protected]@18% 311.57 dr.
02/12/2018 interest charges 1, 730.93 dr

Charged and only 400 reversed.

Check my history with ur bank.
I have 2 savings accounts, many fds and credit card

As i do contract work in rural areas i dont even access internet and i only do so when am in city., kindly reverse the charges or please cancel my credit card n i will pay outstanding due and also will close other accounts

Jan 8, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 04, 2018

ICICI Bank Customer Care's response Dear Customer,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5hxvn) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: New Delhi, Delhi, 110025

I am zainab. Icici bank has credited amount ₹1899 without informing me. I did not apply for this policy yet i got the following message.

Dear customer, renewal of policy wa privilege single rs. 1899 for cpp/oneassist has been regd vide sr[protected] on 04-dec-18. It will be completed in 1 wkg day.

Sr[protected]: dear customer, your request for renewal of oneassist plan has been completed.

I want to cancel it and get my damn refund now!!! How dare you take my money when im struggling to keep my balance in the account i already don’t have enough money.

Give me my money back you fraud people!

Jan 20, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 04, 2018

ICICI Bank Customer Care's response Dear Zainab Anjum,

We have made a note your concern. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Dec 6, 2018

Dear Zainab,

Apologies for the inconvenience caused. We have forwarded your case to the concerned team. They will get back to you shortly.

Regards,

Devendra,

OneAssist, Social Media Team.

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Address: New Delhi, Delhi, 110085

I made two transaction to bookmyshow through icici upi... Both of which failed.. But i was credited one time for it.. Actually i made two transactions for 335. 40. But i was credited for only one transaction.. Even when both transactions failed.. I have attached the photo of my account statement and msg.. Which i received from icici.. I am attaching both here.. Please look in to this matter and refund my money

Jan 4, 2019

Complaint marked as Resolved

My money is refunded back to me.. Thanks..

ICICI Bank customer support has been notified about the posted complaint.

Dec 19, 2018

Updated by om kumar choudhary I have got sms that i have been credited with 335.40 of my refund.. On 12 December 2018...but its not showing in my bank statement account... Kindly see to it.. And reply soon.. I am attaching the sms and bank statement along with this.

Dec 20, 2018

Updated by om kumar choudhary It has been 2 weeks i have not yet got my refund... Its very frustrating..

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Address: Mumbai City, Maharashtra, 401202

Icici bank had cash back offer (Shop and get up to 7.5% cashback on transactions of rs 20, 000 or more at vijay sales stores. Use icici bank credit as mode of payment at participating stores to avail the cashback benefit. Offer period: july 2 to july 31, 2018)
I had done purchase on 3rd july 2018 with vijay sales
It has been more then 4 months still no cash back received...

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Dear sir / madam,

This is in regards to online fund transfer from my savings a/c no.[protected] mistakenly transferd into wrong sbi a/c. Correct account number is [protected]
Wrong account number is [protected].

Request you to please revers the transaction to my icici savings a/c no.[protected].

Transaction id:
Dated: 28/11/2018

Name: priya kotkar
Savings a/c no.:[protected]
Branch: midc chakala andheri east.
Contact: [protected]

Dec 4, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 04, 2018

ICICI Bank Customer Care's response Dear Priya Kotkar,

We have made a note your concern. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: Mumbai Suburban, Maharashtra

Website: www.icicibank.com

I have never used any demat account or trading account with icici bank.
But without having any intimation they have deducted my 826 rs. From my account.
This is not at all fare. Kindly please credit the amount.

They even not mailed to me regarding this deductions, for what they deducted.
My account get deducted two times.
First : 579.92
Second : 246.08
Total : 826 rs.

Kindly please help me.

Jan 5, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 04, 2018

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Dec 09, 2018

Updated by Battini Ganesh Hi ICICI Team,

I didn't received any call from ICICI bank, Can you guys please faster the process and refund my amount to my account.

Or else let me know.. when I used Dmat and Trading account.

Thanks,
Ganesh Battini

Dec 18, 2018

Updated by Battini Ganesh No Official is get in touch with me in the last 15 days.
How you are making fools to people.

Please.. kindly provide your explanation .

Dec 29, 2018

Updated by Battini Ganesh It's really bad to have account in ICICI Bank in the concerns of having deductions but no response from ICICI bank .

Okay.. the final reminder to bank, am again expecting a call from your official.

Thanks,
Ganesh

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M

MADHAV KUMAR ROY

from Kolkata, West Bengal

Dec 4, 2018

Deduct account balance without any information.

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ICICI Bank Customer Care's response, Dec 4, 2018

Verified Support

Dear Madhav Kumar Roy,

We regret the inconvenience caused. Our official will get in touch with you.

Regards,
ICICI Bank Customer Service Team

Y

Yoganshu raikhere

from Gangawati, Karnataka

Dec 4, 2018

There was a deduction of 588.82 rs from my a/c noted DCARDFEE370 ON 28/11/2018 which was not informed to me before. ICICI or any other bank has no right to deduct this huge amount without informing the customer.
I want that 588 rs back in my a/c.

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ICICI Bank Customer Care's response, Dec 4, 2018

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5hwe6_01) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

M

Mounica12

Dec 4, 2018

By above mentioned complaint subject the amount was deducted two times from my account without any notice. On 28th and 29th November. I don't know why it is deducted. Can you please provide the reason for this deduction. How can you deduct the money without any notice or reason.

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ICICI Bank Customer Care's response, Dec 5, 2018

Verified Support

Dear Mounica,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5hwe6_001) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Bangalore, Karnataka, 560077

I'm a customer of icici bank for more than 3yrs. When i checked my account balance on 4th of dec'18, i was charged rs.497/- as smab charges. This is the first time i encounter such deduction from icici bank without informing the customer. This is not business ethics,

Also two times cgst charges was levied on me on 27th nov'18, for reason not known. Icici bank need to explain, the day before i just recharged jio number for 399 plan (That's including gst)

Jan 6, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 04, 2018

ICICI Bank Customer Care's response Dear Kamal Nathan Francis,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5hweq) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Oct 05, 2021

Updated by Kamal Nathan Francis ICICI website doesn't accept any complaints as such. I request the concerned authorities to take action against ICICI for unintended charges on consumers.

Kamal [protected]

Oct 05, 2021

Updated by Kamal Nathan Francis I request the ICCF not to allow the banks to mark the complaints as resolved. Please they do not take any initiatives to help consumers. Complaints were as old as 3yrs were not sorted out at all. And on the complaints page, they boldly put it has been SOLVED. NO NONE OF THE COMPLAINTS HAVE BEEN SOLVED FROM THE SIDE OF ICICI BANK.

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M

Mandy Pravu Sumedh

from Bengaluru, Karnataka

Dec 4, 2018

Rwdrdm redemption fee Rs.29.5

Don’t know y

Manideep
[protected]

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ICICI Bank Customer Care's response, Dec 4, 2018

Verified Support

Dear Customer,

We will have our official will get in touch with you.

Regards,
ICICI Bank Customer Service Team

N

Nilesh leve

from Bengaluru, Karnataka

Dec 4, 2018

What is this ECSRTNCHGS... charge applicable to my account. This was not disclosed, just directly deducted. Provide details.

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ICICI Bank Customer Care's response, Dec 4, 2018

Verified Support

Dear Nilesh,

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5hweq_01) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

S

sharmakhimlal

Jan 30, 2020

Hi team, I've been charged for SMAB from last 3 months. From first 2 months I've maintained balance above 3k, but on Jan 2020 I've started maintaining above 10k. But again this month as well, I've been charged with SMAB + ICGS Tax . Why this is happening when I've already maintained SMAB balance above 10k. It should be stop but it still continue, and I can see SMAB for this month is showing 8K, I don't know why this is happening to me. I've registered a complaint regarding this to ICICI Complaint official but not a single response from them. Please have a look on this on priority basis. Because next month is arriving soon and if there is another deduction for SMAB that will not bearable at all.
I'm looking forward for your help in this.

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Address: 393001

Ive buy a tvs apache bike @7 year ago. My loan agent tell me to give cheque of rs 1910/month. After some month my cheque get bounce cause of delay salary of my company. Icici bank collector call me for instalment & he comes my home to collect a money of instalment. I was shocked to here my monthly instalment is only 1450 or some think. I assure that to see that money figure in official list of bank. I question him that why i pay 1910/month while i have instalment only a 1450 or something?
Now i want to buy a new car but cibill showing that error... So please do the needful in my netter

ICICI Bank customer support has been notified about the posted complaint.

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Address: East Khasi Hills, Meghalaya, 793001

I am icici customer. My money got deducted in my account 4 times only in one single day without my information and this is not the first time. Before you have deducted 413/- 5 times and today 472/- 4 times and 412/-1times so all total it will come around 6000/-. So please check your records and return back my money. My mail id is [protected]@gmail.com

Jan 4, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 04, 2018

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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S

sivakamini

from Delhi, Delhi

Dec 4, 2018

I am not getting my credit card statement. Every time I have to call for the same. during payment due date I am not able to contact the customer care executive. Today I made more than 9 calls.

Reply

sivakamini's reply, Nov 29, 2018

send the statement regularly

ICICI Bank Customer Care's response, Dec 4, 2018

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5hwff_1) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Thane, Maharashtra, 421201

Dear sir,

My dad had a credit card and at that time the icici lombard executive called for insurance for the sale of insurance.

At that time my dad was unaware of credit card procedures, so that executive asked for credit card number and my dad gave him the number.

The amount was deducted and my dad was unaware of this incident, so he dumped all the belongings of the credit card documents. The case is of 2005 and it required to be resolved.

Contact no [protected]

Regards

Vivek chaube

Jan 3, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 03, 2018

ICICI Bank Customer Care's response Dear Vivek Choube,

Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: Kolkata, West Bengal, 700001

Website: easyintercom.net

SIR,
since many years[17 years] we are out side of country USA AUS when I was in India we buy few ICICI Safty Bond Money Multiplier bond in the name of me my wife and my children may be you deposited my and my wife's money but we did not received our children's money back now they both are above 21 now we are in India can you please let me know about if possible easyintercomATgmailDOT com it will be help full in our retirement life Please
BondHolder#3081-282 Certificate# 17454 Distin# 25506- Vandana Shah
BondHolder#3081-280 Certificate#17452 Distin# 25504 Ramesh shah
BondHolder#3081-281 Certificate#17453 distin#25505 Varsha Shah

ICICI Bank customer support has been notified about the posted complaint.

Dec 03, 2018

Updated by easyshah Please help us in our retirement life and our children too.

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Hi,

I have redeemed my reward points which i got by using icici credit card. From those points i got 4 flipkart coupons worth of rs. 4000.in this one coupon is not working worth of rs.1000.

I have contacted bank regarding that, but not getting help from bank and they told me to contact flipkart for that. I have already contacted flipkart regarding this, they said they are not responsible for that, then to whom i have to contact.
And customer care also not reachable to contact, if i call them i have to wait for so long time and they wasted my 40 rs.

I have raised so many requests regarding this thru net banking, those tickets are closed with out resolution and with out proper comments. I am not getting any help regarding this and they wasted my rs. 1000 worth of money.

These are my request numbers.

Sr[protected]
Sr[protected]

Jan 1, 2019

Complaint marked as Resolved

Finally they provided correct pin for the voucher and it is working now.

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 03, 2018

ICICI Bank Customer Care's response Dear samba.ssr,

Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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I have mistakenly transferred 600 from my paytm wallet account number [protected] to an icici bank account holder in puna kumbhariya, surat branch.. I want to transfer to ky friend's account but mistakenly entered 1 wrong digit and it got transferred in someone else's account.. The account number in which it was transferred was[protected]..

Ifsc - icic0001389

I transferred the amount on 02 dec 2018 at 7.00 pm..

Please look in the matter and talk to the beneficiary about this matter and return me the amount back..

Jan 3, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 03, 2018

ICICI Bank Customer Care's response Dear Himanshi_garg,

We are from ICICI Bank and are sorry to hear about your experience. Please approach Paytm regarding the discrepancy. We will extend our full co-operation and assistance.

Regards,
ICICI Bank Customer Service Team

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Address: Krishna, Andhra Pradesh, 521456

Website: loan.icicibank.com

Dear mr. Stonee,
Congratulations! We are pleased to inform you that your icici bank personal loan application through www.icicibank.com has been provisionally approved, subject to internal policy checks. You are eligible for availing the facility and your application id for future reference is pl[protected].

Details of your icici bank personal loan:
Product type
Personal loan
Loan amount
₹50, 000/-
Applicable tenure
36 months
Offered rate of interest as on november 27, 2018
15.25% fixed
Emi for loan amount and term offered
₹1, 739/-
Total fees (Including gst)
₹1, 149/-

Please approve my personal i gave details in application

Dec 3, 2018

Complaint marked as Resolved

Dear sir/Madam Please approve my personal loan details as soon as possible thank you G. Raja Stonee SCERT, AP Ibrahimpatnam, Vijayawada

ICICI Bank customer support has been notified about the posted complaint.

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Address: Krishna, Andhra Pradesh, 52456

Website: ICIC bank

Dear mr. Stonee,
Congratulations! We are pleased to inform you that your icici bank personal loan application through www.icicibank.com has been provisionally approved, subject to internal policy checks. You are eligible for availing the facility and your application id for future reference is pl[protected].

Details of your icici bank personal loan:
Product type
Personal loan
Loan amount
₹50, 000/-
Applicable tenure
36 months
Offered rate of interest as on december 03, 2018
15.25% fixed
Emi for loan amount and term offered
₹1, 739/-
Total fees (Including gst)
₹1, 149/-

Jan 9, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 03, 2018

ICICI Bank Customer Care's response Dear Stoney Raja,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5hu2a) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

ICICI Bank Complaints & Reviews

File a complaint to ICICI Bank

ICICI Bank reviews & complaints page 521

money credited in another account

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deposit issue

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dp chgs till oct 18

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amount deducting

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about money deducted but not get plz refund

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interest charges

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cancellation of one assist plan and refund

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refund of incomplete transaction

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credit card - cashback not received

regarding refund amount

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icici bank dmc/1601430102006724 dp chgs till oct-18

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"unauthorized icici smab charges"

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about difference instalment between bank & loan agent

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deducting money in the account

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icici bank credit card settlement

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no received payment of icici safety bond 98

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redemption voucher is not working

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i am complaining about the wrong transfer i have done from my paytm wallet account to an icici bank account holder

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I have applied personal loan on 21.11.2018 pl

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cancel my personal

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