Claimed

ICICI Bank Complaints & Reviews

3.3
Last updated May 1, 2024
Complaints 23615
Resolved
14243
Unresolved
9372
Quick Links
Statistics
Share
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
ICICI Bank
Customer Service Contacts

ICICI Bank Phone Numbers

Toll free
1800 103 8181
1995
934
1800 228 181
748
454
Phone
+91 22 2653 1414
902
551

ICICI Bank Website

ICICI Bank Head Office Address

ICICI Bank Towers, Bandra-Kurla Complex
Mumbai
Mumbai City District
Maharashtra
India
400051

ICICI Bank reviews & complaints page 537

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Amol Ambat
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

online transaction from paytm to wrong icici bank account

Dear Sir,

With respect to the above subject, I have done transaction from Paytm account to my ICICI Bank account. But due to 1 digit change, it is transferred to wrong account.
While transferring the fund, i have entered my Name and account number in paytm.
Name- Amol Ambat
ICICI bank account[protected]
Transaction 1 amount- 2600/-
Transaction 2 amount- 4471/-

This fund...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kalyan Thupili
from Visakhapatnam, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deactivate one assist plan and refund amount

I have noticed that my savings account has been around rs.2000/- short when i went to withdraw to pay some urgent personal expenses. I didn't understand since i never use my icici account for online transactions, but only for withdrawals.

And when i checked the mini-statement it showed that an amount of 1899/- has been debited. I was confused and checked my messages for any notification from icici. Then i found two messages...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
Mandvi Bathla
from Dehra Dun, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

smab charges deduction that too without any information

This is highly unprofessional that some charges get deducted from the account and no information is delivered to the account holder. I have my account at gurgaon branch and recently i am residing at dehradun. I checked my account detail after a little while as i was busy with some personal affairs and suddenly i found that the balance was rs. 0.17. The amount kept reducing as smab charges and no message or email appeared in my inbox regarding...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kantilal K Amin Kailashi
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non receipt of warrant of tax saving bond -012005-tsb - two

Address:Mumbai City, Maharashtra

I have purchased icici bank tax saving bond -012005- tsb - two on 11/03/2005 (Six bond) face value rs.6700/- and issue prise rs. 5000/- each. Redemption date is 11/03/2010.
Bondholder no.[protected] certificate no. 13061 distinctive no[protected].
Till date i have not received any redemption warrant of above bond.
Please take the matter in hand immediately as there is too much time passed....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
varshalisikhwal
Report
Copy

one assist plan deactivation

I see a a debit of rs 1899 on account of one assist policy. I did not permit to enroll in any policy as such, also I do not need it and wish to have this deactivated and the amount to be refunded as soon as possible.

Realationship no- 5208828
account number[protected]
email id- [protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ASHOKE MUKHERJEE
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

icici only vimal vaatsalya bonds, bondholder no=0000001, cert. no=475

Address:Howrah, West Bengal, 711303

I draw your kind attention that the abovemention bonds sent to your postal address from bagnan sub post office dated on 19.07.2018, vide speed post ew[protected]in, in the name of sukumar manna

But i did not received any payment from your end so far.

So you are requested to do the needful and obliged.

Thanking you, i remain

Yours,

Sukumar manna...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jonys
from Kolhapur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deduction of rs 5661.48 from savings account

Address:Pune, Maharashtra

My account no[protected] has been debited with Rs 5661.48 in the month of june, july and august for ecs return charges, i have visited icici bank but they are not helping me out, i have been victim of icici bank, customer care says contact your home branch bank says contact customer care from last month i am facing this issue, Please refund my money because i have been gone through ankle surgery and dont have any fixed income and RS5600...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
chiraghans
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non payment of icici tax saving bond-022000-tsb

Address:122001

: non payment of icici tax saving bond-022000-tsb - two
Sir,
With due regards it is submitted that i have purchased icici tax saving bonds having following particulars:

Name of bond holder : braham dev hans
The other details of the bonds are:
Option 1
Issue price/bond rs 5000
Deemed date of allotment 24.3.2000
Redemption date 24.3.03
Interest rate 11%
Tax benefit...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
saurabhpahuja
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

personal loan declined due to verification not done by bank representative

My name is Saurabh Pahuja & i have applied online for Personal Loan and then representative collect documents for the same.My Loan application number is 71437246.File login done on 31 Aug'18.On 3rd Sep'18 Bank representative call me for verification but at that time i am in office.When i request him that if possible u can visit office then he denied and i have told him to reach my home after office then also he denied.His way of talking was...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
harshalv
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unnecessary deductions in the name of 'posdec chg'

I am holding my salary account in icici bank. Since last 2-3 months, to my surprise i am observing there is continuous deductions from my account in the name of posdec chg (E. G. Posdec chg/[protected]/xxxx+gst 29.50 dr.). Neither i have swiped my linked debit card at merchant shop nor i have tried any online transaction during recent days. I am not able to understand what the # is going on : (
I want immediate refund of all such charges...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sagarec26
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unauthorized transactions made

Address:Ghaziabad, Uttar Pradesh, 201010

Icici bank has made unauthorized transaction of 500 rs from my account mentioning that something dr tran for funding a/c[protected]. When i didnot subscribed for any policy/ when i didnot made transactions how can money get deducted from my account. This is really a trust breaching activity. Please help to get my money back.

The unauthorized transaction made at date 31/08/2018...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
nimmi999
from Nagpur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money stolen from icici cr card by malware attack - service request no sr556963731

Address:Mumbai City, Maharashtra, 400034
Website:www.icicibank.com

This bank seems a con. First they told me it will be resolved withing 8 to 20 working days. So i waited. I word to word followed their instructions and went to bank right next day and completed documentation & all.

After a 2weeks i enquired they told me it will take 40days. And the days are not counted from the day of theft but from the date when the lazy banker processed my dispute for i. E. 1st august.

On 28th...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Asheesh Aggarwal
from Mohali, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

access charging of toll charges by fastag than the fixed price

Address:Chandigarh, Punjab, 160014

Dear friends,
Just wanted to inform everybody that icici fastag is playing a big game by charging access charges than what is fixed by govt. I crossed dappar toll plaza on 1/9/2018 in my vehicle and my account balance was debited ₹ 40/- for one way though the one way charges fixed by govt is ₹35/-. Whereas they sell the fastag by offering discount....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
srinu_ktgr
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

icici bank deactivate one assist plan of icici bank

Address:Hyderabad, Andhra Pradesh, 500003

Date of incident : 2nd sep 2018

I also received call from icici bank and they just given information about one assist plan after than they automatically activated this plan and deducted rs-1899/- from my saving a/c. Without my permission. I don't need this plan actually. Please deactivate this plan and refund my money asap

My a/c number:[protected]
One assist id number: sr[protected]

Make...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Anu Shiv
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraudulent transaction on my icici debit card

Address:560026

On date 2/sep/2018, time 2.55pm, a sunday, i received an sms stating a purchase was made to the tune of inr 13086 of a titan product using my debit card. I was shocked since the card in question was my icici debit card. I have not used this card for any kind of transaction at any outlet for more than six years now. And here is a transaction of 13086 inr. I approached the icici bank and gave the complaint. The response from the bank authorities...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Swapnil Adivarekar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deducting

Address:Pune, Maharashtra
Website:icici.com

My account is salary account. But from last april deducting smab charges.
Still its deducting smab charges every month.

Already i am fed up with there service. Years back i logged complaint about new payee registration not allowed on my account that also not resolved.

Following are the details of deduction.

Transaction remarks withdrawal amount (Inr) balance (Inr)
Smab chgs apr18 ...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
U
Utpalkant Kumar
from Mamit, Mizoram
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

indiaideas@icici jio amount deducted

Address:804453

I recharged my jio number through paytm on 30th of august 2018. Although the amount of rs 349 was deducted from my bank account (Through upi [protected]@icici), but the recharged has not been done neither the amount was refunded.

Kindly please return my amount as soon as possible.

[protected]@gmail.com

I have also attached the transaction screenshot....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
ranjeet102
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

icici atm charge

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi all,

I am not happy with some icici deduction policy. I am using icici since last 6-7 years and services are good but some time it makes me disappoint. Yesterday from my account 2 times in a same day atmdec chg has been deducted..

So, there should not be deduct these type of additional or illegal charges. I didn't know why this amount has been deducted but after searching on the internet, i found this was...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
S
shyamparamati
from Khammam, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am complaining about money deducted without permission

Address:500008

Dear ICICI, How can you deduct money from my account without notifying me? Today i was just checking transactions of my account and found that Rs 654/- & 51/- & 32/- has been deducted from my account towards IN[protected] DP CHGS TILL JUL-18. At the time of opening demat account you guys have mentioned clearly that there are no charges for demat account and it is absolutely free.

Request you to kindly return my money back....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
pradeep yerra
from Puducherry, Puducherry
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted but not credited into payee account

Amount of rs.15000 debited but not credited into the payees account.
I sent rs. 15000 amount twice using upi in icici mobile app. The following are showing in statement.

1) rs.15000 - upi reference number[protected]
2) rs.15000 - upi reference number[protected]

But the payee got only rs.15000 once. Since total of rs.30000 is debited but only rs.15000 is credited into payee's account, i want...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy