ICICI Bank Complaints & Reviews

Hi, I am an Account Holder in ICICI Bank. My Acc/No:[protected].
I was charged an amount of Rs. 588.82 for DCardfee0731JUL18-JUN19+GST on 28/08/2018. I was never informed about such charges from the ICICI. We have been part of ICICI for a long time and I had never expected such kind of fraud activities from them. Without any notification and prior information, how can the amount be deducted. It is pure cheating.
Please revert back the amount.
Acc/No:[protected]
Acc Holder Name: Nilima Mukherjee

Have not received the refund of 1315 against
transaction number[protected] which was of rs 1514.
The transaction was done through paytm to book train tickets. I have already cancelled the tickets but have not got my money back. I have checked with payment team who said that the refund has been processed.
There were two transaction made both of 1514. I have received refund for the first one, but not for the second.
Please find the attached screenshot.

It has been 3 days and the problem has not been resolved yet.

I am using ICICI bank account. In that Inr. Rs 407.45 and 5.55 was deducted from my salary account. May I know the reason of deduction. this is not a way to deduct without informing customers. Before deductions happen customer should aware all these things. Please I want a reason for this. As soon as possible. I hope next time this will not be happen.

In june 2018, i was hospitalised for two months and was therefore not contactable. This is when icici bank credit card department placed an illegal lien of rs 4500 on my bank account. After being discharged from the hospital of august 12 2018, i cleared all pending dues by august 13 including cheque bounced fees, penalties and the minimum amount due. I've also cleared minimum amount due for the next billing period. Yet, upon calling the credit card department twice, i've been told the lien will not be removed till i cough up rs 4500 additionally over and above all the fees and minimum amount dues i've been paying.

It seems to me the bank's credit card collection agency is in such a hurry to extract dues from me, that they'll resort to underhanded tactics to get their way. I was never informed about the lien on the phone, through email or sms and happened to notice it.

Is there a legal basis for this? I've asked the phone agents for an explanation but they say they don't know the legalities of the situation and won't remove the lien either way. Should icici bank be allowed to function in such an arbitrary way and harass their customers using such methods?

An answer is required!

I have recharged my jio phone number [protected] with my jio app through payment gateway upi [protected]@icci transaction id[protected] amount debited to my bank account but not recharge done to my number. I request you to see the recharge to done immediately or return my amount rs349/-
Mobile no.[protected]
From: geethanjali s v ([protected]@okhdfcbank)
Issuer bank: hdfc bank

To: indiaideas ([protected]@icici)

Google transaction id: cicagkccric8wg
Upi transaction id:[protected]

Like many others have complained here about icici bank charging fraudulently for the mymoney services subscription which i never subscribed for, nor any notification or call was made to inform me about the same.

They just charged the fees and took it from my bank account, just because they have access to my money.

This is totally unfair and unprofessional.

Return my money asap.

Bil/00xxxxxxx/mm annual fee aug1
8-jul19/1174225

Rs. 354.00

This is to inform you that today about 10:40 am i have received a call from mobile no. +91 [protected] (Name as mentioned amit mukherjee) stating that my bank of baroda debit card has been expired and requires renewal. He asked me to share my other bank account details i. E. Debit card number etc. Which i have shared with him, thereafter i have received one otp from icici bank ltd for transfer of rs. 10000.00 (Rupees ten thousand) of paytm, he told me that the amount will be credited to my account within 2 hours, it is required for renewal of bank of baroda debit card and i shared the otp with him. After that i realised that the person is a fraud. My icici debit card has been automatically blocked by bank due to suspicious transaction. I have already submitted an application for issuance of a new debit card after my visit to middleton row branch an as per guidance from the branch manager.
I request you to kindly investigate the matter and credit the amount of rs. 10000.00 (Rupees ten thousand) debited from my account.
Regards,
Srimanta adak
Mobile no.: +91 [protected]
Email id: srimanta. [protected]@in. Ey.com

Dear team,

I had worked with icici bank from dec. 2009 to oct. 2010. I had not received my relieving letter, please provide me the relieving letter at earliest. Employee code mention in subject line. Also find the attachment of my last working month salary slip.

Name: deepesh patel
Emp. No.: 23957
Mobile no.: [protected]

Regards,
Deepesh patel
[protected]

I am shweta metkar. 826.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till aug-15) dp charges on

26/09/2018. I have never activated and used my demat account till now. There was no prior notice. I haven't received any deduction message to my mobile. I need justice and my money back immediately. My account number is[protected].

Shweta metkar
[protected]

While creating my salary account an demat account was given to me by telling that you will not have to pay any annual or monthly charges for the same. However on a recent note i got debited with 826 rs from my account saying dmc/in[protected] dp chgs till aug-18. I want a refund as i was never been told that i would require to pay for it. I found myself cheated on this case. I really had a good respect for the bank and it is fainting my trust.

I am mohanraj b. 619.05 rupees has been deducted from my account as dmc/[protected] dp chgs till aug-18

26/09/2018. I have never activated and used my demat account till now. There was no prior notice. I haven't received any deduction message on my mobile. I need justice and my money back immediately. My account number is[protected].

Sir,
I purchased icici safety bonds as under :
1) icici safety bond december 2000 for rs.10000 (2nos. Bonds) vide bondholder no.08617971, warrant no.175194.
2) icici safety bond february 2001 for rs.10000 (2 nos. Bonds) vide bondholder no. 00127510, warrant no.572959.
But the redemption or any other amount could not be claimed due to missing of documents. Now i could only trace papers regarding interest on application money sent by the bank. Photos of these papers are being sent in attachment.

Being a retired person i would request to do the needful so that the due amount may be paid to me.
Yours faithfully,
Tarak nath pramanik,
10a, golahat road,
P. O. Sripally, dist. Burdwan, west bengal, pin 713103.

I am venkatesh sreeram. 826.00 rupees has been deducted from my account as (Dmc/[protected] dp chgs till aug-18) dp charges on
26/09/2018. I have never activated and used my demat account till now. There was no prior notice. I haven't received any deduction message to my mobile. I need justice and my money back immediately. My contact number is [protected].

I am highly disappointed by the behaviour of senior officers of icici bank branch sector 30 gurgaon. Even though they are aware that mine credit card is recieved by them, they are wasting the time of customers to deliver the card to customer.

I got email that mine credit card is recieved in branch and need to collect from sector 30 branch.

I went there at 3 pm and shown my id's. I was carrying only pan card and driving licence at that time. They sad they are not able to take photocopy from my pan card as photo is not clear. And asked me for another id. I provided driving licence. Where my name was matched but surname was also there. So bank officials denied my both ids to accept and told me that they cant handedover me the card as i need to provide some other id proof.
I got disappointed that why such irritating behaviour with customers.

They said go and take the another id proof and then take the credit card.
I went to my office and came back with adhar card and it was 4 45 pm. Security gaurd told me now you are not allowed to talk to any of officer in branch. But on my repeated request to guard, he asked branch senior officer to take my id proof.
Sagar kapoor dbe of branch, directly denied my request for providing my credit card. Its huge harrassment and disappointment to me that customer who is having trust with icici branch from last 8 years and branch senior officers are behaving in such way.

Please escalate this to senior icici management for sagar kapoor behaviour.

Just to tell you that i havnt visited to branch for any cash deposit or cash withdraw. I knw the timings are most important. But it was just the handing over my credit card to me with valid proofs. I dont know why bank harrassed in such a bad way.

I did not take any dmat or other service from my icici account, when i opened my account i saw a transaction with this acption "dmc/in*41493 dp chgs till aug-18" and withdrawal amount of rs:826.

Firstly - i want to know for what these charges really are.
Secondly - how my account gets debited without my permission.
Thirdly - without my notice how can anyone deduct any sum of amount.

Moreover, for this transaction i did not even receive any message from your side. I also raised a complaint to icici customer support but there was no response. This is a sort of hindrance to the account privacy.

I would want a refund from your side.

Iam pavan. I have recharged my jio number for 448 rupees.in my jio app. After selected recharge. After that i have selected you option. A request of amount come from [protected]@icici. The i have paid the amount. Amount is debited from my account but recharge not done yet. Please help me. My upi transaction id is (Upi ref no[protected].
My mobile number is [protected]
My alternate mobile number is [protected]
My upi is [protected]@okhdfcbank

I have done payment to charotar sahkari gas mandali through dear customer, acct xx0911 has been debited for rs.364.00 on 21-sep-18 towards linked [protected]@icici. Upi ref no[protected]. Till today i can't received payment receipt...[protected]... Mansuri. [protected]@gmail.com... Samir mansuri... Pl send receipt /proof of payments... Pl reply it on my e mail... Mansuri. [protected]@gmail.com

Hi,

My request number with icici is sr[protected]. I was told that the credit card is free and now i have been levied membership fee.

I tried cancelling the card and i have got a message back saying my request is rejected. I am trying various cahnnels to reach icici bank to cancel my credit card. Is this a new kind of harrasment technique banks are learning.

Pls ask someone to contact me asap and pls help me to get rid of your most pathetic product.

Regards
Amitha

My credit card number is [protected]. On[protected] i received sms alert that 7 transaction done in my credit card at face bk without my consent. Amounts are rupees (500, 1000, 500, 500, 500, 500, 500) immediately i contacted icici customer care. They blocked my credit card and took up the matter to their dispute department. I spoke to mr. Abdul rehman. I elaborated the incident. Raise one complain vide complain number sr[protected]. My request to the bank is to investigate the matter and not to released the amount to face bk, as i had not done this transaction. To do any credit card transaction we need one otp. I had not sent any otp request nor received any otp in the registered mobile number.

I hope icici bank will carry out proper investigation and do justice with me, a valuable customer of icici bank credit card. My contact number is [protected] and mail id is [protected]@yahoo.com

Please revert on this mail asap to close this issue.

Dear sir,

I am writing to you for a payment of 7800_rupees through my vijay bank acvount by imps transfer on date24.09.2018 to my icici bank a/c.[protected] but due to a technical mistake by me payment didn't receive to my a/c whereas it had gone to other person account in some where. I came have filled a ending digit incorrect that’s why my payment had gone to other person accounts.[protected]

Kindly do reversed transaction for this case only

Here i am telling you the details and proofs of above transaction:[protected]
Plz do needful action