ICICI Bank Complaints & Reviews

On 8th dec'2018, i had tried withdrawing money from nbk atm at kuwait airport using a icici international coral debit card. Somehow i was not able to get the cash as one blue screen error happened but i got the cash debit error message.

Later on 10th dec'18 i have informed the customer care lodging a complaint no - sr[protected]. They mentioned it would be resolved withing 7 working days but no actions had been taken yet.

18 december 2018
Subject: undue interest charge and igst on credit card payment
Reference no. Icici credit card no. [protected]
Dear sir,
I bhagwandas agrawal am icici credit card holder, in my bill of 19th november i have been wrongly charged with rs. 2275.10/- which includes interest charge and igst i. E. 1813.81 + 461.49 respectively. But on the contrary my due date to pay was of 6th november for which i paid my bill amount way before time that is on 3rd november through click to pay attached below my sbi account statement which even after repeated mails and calls to icici has failed to reverse such wrongfully imposed charges.

Hope to receive a positive response by providing a speedy reversal.

Regards,
Bhagwandas agrawal
[protected]
3, kameshwar park society
Bh gold coin complex
Near jodhpur crossroad,
Satellite - 380015

Dear Sir,
My name is Deepak Das. I am from West Bengal. Paschim Medinipur

I had a money transaction of 15347 rs. through BHIM app to this link -
http://bit.rnlic.com/r/lJPbF7 via
[protected]@icici (payment gateway) at 15/12/2018.
Transaction id is[protected].
Screenshot attached. Till now the money is not updated to reliance Nippon.
Please help me.
Thanks and regards

Sir,
This is haseeb ur rehman from delhi and my account no is :[protected]
Ac holder name:-bernard developers pvt ltd

Sir, today i had revieved a msg from icici bank stating that cheque isshued 811307 of inr 3200000 has bounced due to funds insufficient.
But i want to make this in your kind knowlege that no sach check has been isshued by me.
Not even above mentioned cheque but any cheque in the past three years (Approx) had been isshued by me as i had resigned from the compney in 2013 as a director
Plz find and take strick action against this.
Regards
Haseeb ur rehman shamsi
Cont:-[protected]
Email:[protected]@yahoo.com

My icici bank account is debited with 1899 rupees as oneassist plan activated without my permission. The amount should be refunded as early as possible as this plan is not required by me. My details as follows
Account no[protected]
Name - ashish kumar jain
Mobile no - [protected]/ [protected]
Mail - [protected]@yahoo.com

Such kind of cheating is doing by one of the top private bank is shameful.

Hi team,
This is karthikeyan govindaraj and i have applied for the credit card on november 24th but till now i have not received any revert from your end i want to know the status of my application and i want to get my credit card as soon as possible. I am waiting for the positive results from your side. Because i was fully fed up with the response given by you. Executive who collected and verified my documents is mr. Sreenivas and his contact number was [protected]. Take the necessary action and revert soon
Name : karthikeyan govindaraj
Mob : [protected]/[protected]
Application number : a[protected]

Hello Sir/madam

I Received SMS from ICICI BANK that RS-1899/- deducted from my Debit card for ONE ASSIST PLAN. without my permission.. i also got a mail from one assist team. i dont even know the company and this kind o[censored]nsolicited charging of my debit card and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money ASAP
date of incident : 4 Dec2018
Debit Card No.xx1746
OneAssist Relationship Number : 306661

Dear sir,
I am Lakhsmikanta das. I have two "ICICI only vimal vaatsalya Bond's " which certificate no is 17107-8. All Bond's and cancel cheque are send via Indian post to ICICI registered office: ICICI tower s, Bundra-Kurla complex, Mumbai -400051. The ICICI bank received my Bond's 14.11.18 at 2.30 pm. But till now I haven't received any acknowledgement message .So sir I requested you to pls inform me as soon as possible.
My Contact no:[protected]

Against sr no sr[protected] dated 22.11.2018 and many more such complain numbers (Mail communication attached).

I made an transaction with policy bazaar.com for car insurance @ kotak insurance for rs 14970 /- dated 16th july 2018.

Which was made cancelled and the refund from insurance company was initiated on 5th sep 2018 (Copy attached) with refund id = 70955 and arn no mentioned in attached copy.

All these documentsments have been submitted to icici bank through mail i provide by their customer care. Still no response.

I (Pawan kumar jain) had taken a bond of your icici bank in 1999 i. E (Icici bajaj scooter bond) baring bond holder number[protected] and certificate number (19602) and it is getting maturity done in 2023. So i would like to know the value of the bond till the present date and in case if break the bond by the end of the month what would be the approximate amount i receive so kindly mail me the particulars about my bond. Mail id is ([protected]@gmail.com).

Hi sir/madam,

I had purchased my two wheeler motorcycle (Ka05-ju-5525) from kathriguppe showroom. I had taken vehicle loan from icici bank. I have cleared all the emis. Currently i am not able to find the loan clearance & noc letter from icici bank. Request you to please issue me loan clearance & noc letter at earliest.
Loan account number: itbng[protected]
Name : lavanya h g
Email : [protected]@gmail.com

I am manjunatha k m i recharged of 399 rupees through my idea upi i'd on 17 december 2018. But i didn't get any plans of recharge. I got payment confirmation to this india [protected]@icici. Please resolve this issue as soon as possible.
Am waiting for your reply.. I never got experience like this.. [protected]@icici it's doing fraudulent services this will keep continuing one day no one is ready to going online transactions. Please resolve this issue.. Waiting for your reply

I have been maintaining an account with icici bank for the past two years and this month dec 2018 more than 500rs have been detected under dcardfees dated from nov18 to oct19 and this have been detected in about four transactions. I would like to close my bank account so if the amount is refunded i would proceed with the other works. So please refund my money as soon as possible.

I have booked 3 move ticket from BookMyShow of cost Rs 483.18 through UPI but from my icici bank account this payment done twice. Same verified from BookMyShow and observed that they have received only one time payment of Rs 483.18. Now bank told that BookMyShow received twice payment.
Contact details is below
ICICI bank email - [protected]@icicibank.com

Bookmyshow email - [protected]@bookmyshow.com

I reside at vashi sector 16.. There is an icici bank atm at sector 15, atm id sacwc819.
Why it always have some technical issue.. Why?
Day before yesterday there was no cash, yesterday there was atm is being serviced issue, and today it got stuck on the language screen.. Its better you remove that atm from there, its of no use... And my friends also complained about that atm... Seriously a # atm

Dear sir / madam,

This is in regards to online fund transfer from my savings a/c no is[protected] mistakenly transferd into icici a/c. No.[protected]

Request you to please revers the transaction to my icici savings a/c no
[protected] ransaction id: bil/[protected], /to boss/nsp
Dated: 16/12/18

Name: ashish rajendra misal
Savings a/c no.:[protected]

Icici bank respond my request.
Bank will considers my charges or not pls let me know and get back me.
Iam waiting from 1 year to come to get settle.
I recommend to others not to go with icici bank.
Same thing happen with citi bank they resolved within a week of time and happy with citi bank service.
Icici bank is making fools to customer and making money.

I had some icici vimal vatsalya bond certificates which are unable to redeem as there are no such details about the same, so i want you to help me to get out of all these situation and be able to redeem these bonds in an easiest way. Please help.
Certificate numbers are as follows -
1. 31377
2. 22814
3. 48393
4. 84330
5. 84328
6. 84325
7. 84326
8. 48392
9. 84324
10. 48391
11. 84323

Even after several complaints registered on grievances redressal portal, sr no is not generating. Which indicate deliberate closure of grievances redressal mechanism cell.
This is violation of rbi guidelines.

Details of complaint
Sub: breach of agreement
Sir,
I refer to the breach of agreement for fd bond dated 05/12/2018, entered into between ajit danti, sapthagiri nilay ii cross venkatesh nagar & icici branch, durgigudi, gr. Floor, sree karthik plaza, opp. Mallikarjuna talkies, shivamogga, karnataka 577201 (Hereafter the agreement)
In terms of the agreement, you are required to understand following facts:
I the undersigned dr ajit danti, bring to your notice that, i have been cheated by the icici branch, shimoga for the fixed deposit made on 5/12/2016 for a period of two years with principal amount of rs 3, 19, 000 (Rs three lakhs nineteen thousand only).
On maturity date (05/12/2018) as per fd certificate i must get rs 3, 67, 214 (Three lakhs sixty seven thousand two hundred fourteen only), instead i have been paid only rs 3, 51, 823 (Three lakhs fifty one thousand eight hundred twenty three only). The difference amount of rs 15, 391 (Fifteen thousand three hundred ninety one only) has been cheated by the branch. I have asked the branch authority give reason for the difference amount, they failed to give any valid reason and simply said we are sorry and will raise complaint to higher authority for the settlement.

Sub: breach of agreement
Sir,
I refer to the breach of agreement for fd bond dated 05/12/2018, entered into between ajit danti, sapthagiri nilay ii cross venkatesh nagar & icici branch, durgigudi, gr. Floor, sree karthik plaza, opp. Mallikarjuna talkies, shivamogga, karnataka 577201 (Hereafter the agreement)
In terms of the agreement, you are required to understand following facts:
I the undersigned dr ajit danti, bring to your notice that, i have been cheated by the icici branch, shimoga for the fixed deposit made on 5/12/2016 for a period of two years with principal amount of rs 3, 19, 000 (Rs three lakhs nineteen thousand only).
On maturity date (05/12/2018) as per fd certificate i must get rs 3, 67, 214 (Three lakhs sixty seven thousand two hundred fourteen only), instead i have been paid only rs 3, 51, 823 (Three lakhs fifty one thousand eight hundred twenty three only). The difference amount of rs 15, 391 (Fifteen thousand three hundred ninety one only) has been cheated by the branch. I have asked the branch authority give reason for the difference amount, they failed to give any valid reason and simply said we are sorry and will raise complaint to higher authority for the settlement.
This clearly indicate that breach of agreement exercised by icici bank and not transparent in their service. While deposit they are humble with many promises but they fail to execute their promises and agreements made in fd bonds.in which court may order punitive damages to punish the breaching party for breaking the terms of agreement in the fd bond certificate. This may also tarnish the image of icici bank at larger public domains under ipc act 1872.
With the above facts, i demand that
A) you rectify the breach immediately.
B) within a period of seven days from the receipt of this letter, acknowledge the receipt of this letter
If you fail to rectify the breach, i will be forced to take appropriate legal action against you, and will seek all available damages and remedies under the agreement and under applicable laws.

Enclosed: copy of fd bond certificate
Copy to:
Rbi, bangalore,
Rbi new delhi
Banking ombudsman
Consumer forum, bangalore

Yours sincerely