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ICICI Bank Complaints & Reviews

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Updated: Sep 24, 2026
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D
D. CHATTERJEE
from Pune, Maharashtra
Dec 19, 2018
Resolved
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Address: 700009
Website: [email protected]

1. Certifcate no.521 to 523 in the name of subhas guha thakurta & satyajit guha thakurta

2. Certificate no. 527 to 529 in the name satyajit guha thakurta

3. Certificate no. 524 to 527 in the name of pratima guha thakurta

4. Certificate no. 530 to 532 in the name ila guha thakurta

The above certificate redemption date has been expired on 31.10.2018, kindly forward us your cell number & address to send our original certificate for redeem the amount in our bank account.
Jan 20, 2019
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Dec 19, 2018
Updated by D. CHATTERJEE
We want to Redeem the Bonds.
Verified Support
Dec 20, 2018
ICICI Bank Customer Care's response
Dear Customer,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5j4s5_1) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    P
    Prakash8785
    from Pune, Maharashtra
    Dec 19, 2018
    Resolved
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    Address: Indore, Madhya Pradesh, 453555

    I have been wrongly charged amount of 199 Rs from my account for Google VIN*GOOGLE*Hea. I have not subscribed for any service from google nor did i pay for any service from google. How can the amount be deducted from my account XX6810 on 19 Dec. Without any OTP the amount has got deducted. This is the second time it has happened. Contacted customer care they are asking for blocking the card why should i block the card here.
    Jan 22, 2019
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Dec 20, 2018
    ICICI Bank Customer Care's response
    Dear Prakash,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5j5p2) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      S
      Sakti Prasad Jagdev
      Dec 19, 2018
      Resolved
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      Resolved

      On 8th dec'2018, i had tried withdrawing money from nbk atm at kuwait airport using a icici international coral debit card. Somehow i was not able to get the cash as one blue screen error happened but i got the cash debit error message.

      Later on 10th dec'18 i have informed the customer care lodging a complaint no - sr[protected]. They mentioned it would be resolved withing 7 working days but no actions had been taken yet.
      Jan 19, 2019
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Dec 19, 2018
      ICICI Bank Customer Care's response
      Dear Sakti Prasad Jagdev,

      We regret the inconvenience caused. Our official will get in touch with you.

      Regards,
      ICICI Bank Customer Service Team
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        B
        B.D Agrawal
        from Ahmedabad, Gujarat
        Dec 18, 2018
        Resolved
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        Address: Ahmedabad, Gujarat, 380015
        Website: www.icicibank.com

        18 december 2018
        Subject: undue interest charge and igst on credit card payment
        Reference no. Icici credit card no. [protected]
        Dear sir,
        I bhagwandas agrawal am icici credit card holder, in my bill of 19th november i have been wrongly charged with rs. 2275.10/- which includes interest charge and igst i. E. 1813.81 + 461.49 respectively. But on the contrary my due date to pay was of 6th november for which i paid my bill amount way before time that is on 3rd november through click to pay attached below my sbi account statement which even after repeated mails and calls to icici has failed to reverse such wrongfully imposed charges.

        Hope to receive a positive response by providing a speedy reversal.

        Regards,
        Bhagwandas agrawal
        [protected]
        3, kameshwar park society
        Bh gold coin complex
        Near jodhpur crossroad,
        Satellite - 380015
        Jan 20, 2019
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Dec 19, 2018
        ICICI Bank Customer Care's response
        Dear Bhagwandas Agrawal,

        We regret the inconvenience caused. Our official will get in touch with you. We appreciate your patience.

        Regards,
        ICICI Bank Customer Service Team
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          D
          Deepakksy
          from Beliator, West Bengal
          Dec 18, 2018
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          Address: 721133

          Dear Sir,
          My name is Deepak Das. I am from West Bengal. Paschim Medinipur

          I had a money transaction of 15347 rs. through BHIM app to this link -
          http://bit.rnlic.com/r/lJPbF7 via
          [protected]@icici (payment gateway) at 15/12/2018.
          Transaction id is[protected].
          Screenshot attached. Till now the money is not updated to reliance Nippon.
          Please help me.
          Thanks and regards
          Dec 18, 2018
          Updated by Deepakksy
          Please return my money as soon as possible
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            H
            from Noida, Uttar Pradesh
            Dec 18, 2018
            Resolved
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            Resolved

            Address: 110025

            Sir,
            This is haseeb ur rehman from delhi and my account no is :[protected]
            Ac holder name:-bernard developers pvt ltd

            Sir, today i had revieved a msg from icici bank stating that cheque isshued 811307 of inr 3200000 has bounced due to funds insufficient.
            But i want to make this in your kind knowlege that no sach check has been isshued by me.
            Not even above mentioned cheque but any cheque in the past three years (Approx) had been isshued by me as i had resigned from the compney in 2013 as a director
            Plz find and take strick action against this.
            Regards
            Haseeb ur rehman shamsi
            Cont:-[protected]
            Email:[protected]@yahoo.com
            Jan 19, 2019
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Dec 19, 2018
            ICICI Bank Customer Care's response
            Dear Customer,

            We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.

            Regards,
            ICICI Bank Customer Service Team
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              A
              ashishjain45
              from Surat, Gujarat
              Dec 18, 2018
              Resolved
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              Resolved

              Address: New Delhi, Delhi
              Website: Www.icicibank.com

              My icici bank account is debited with 1899 rupees as oneassist plan activated without my permission. The amount should be refunded as early as possible as this plan is not required by me. My details as follows
              Account no[protected]
              Name - ashish kumar jain
              Mobile no - [protected]/ [protected]
              Mail - [protected]@yahoo.com

              Such kind of cheating is doing by one of the top private bank is shameful.
              Jan 19, 2019
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Dec 19, 2018
              ICICI Bank Customer Care's response
              Dear Customer,

              We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.

              Regards,
              ICICI Bank Customer Service Team
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                K
                kartheekn
                from Bengaluru, Karnataka
                Dec 18, 2018
                Resolved
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                Address: 560004

                Hi team,
                This is karthikeyan govindaraj and i have applied for the credit card on november 24th but till now i have not received any revert from your end i want to know the status of my application and i want to get my credit card as soon as possible. I am waiting for the positive results from your side. Because i was fully fed up with the response given by you. Executive who collected and verified my documents is mr. Sreenivas and his contact number was [protected]. Take the necessary action and revert soon
                Name : karthikeyan govindaraj
                Mob : [protected]/[protected]
                Application number : a[protected]
                Jan 18, 2019
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Dec 18, 2018
                ICICI Bank Customer Care's response
                Dear Customer,

                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                Regards,
                ICICI Bank Customer Service Team
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                  S
                  sgkvisuvai
                  from Dharmapuri, Tamil Nadu
                  Dec 18, 2018
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                  Address: Theni, Tamil Nadu
                  Website: www.oneassist.in

                  Hello Sir/madam

                  I Received SMS from ICICI BANK that RS-1899/- deducted from my Debit card for ONE ASSIST PLAN. without my permission.. i also got a mail from one assist team. i dont even know the company and this kind o[censored]nsolicited charging of my debit card and use of my card by the company is really a criminal act and the co.

                  Please deactivate and refund my money ASAP
                  date of incident : 4 Dec2018
                  Debit Card No.xx1746
                  OneAssist Relationship Number : 306661
                  ICICI Bank customer support has been notified about the posted complaint.
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                    B
                    BRITHIKA DAS
                    from Chandigarh, Chandigarh
                    Dec 18, 2018
                    Resolved
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                    Resolved

                    Address: Hooghly, West Bengal, 712405

                    Dear sir,
                    I am Lakhsmikanta das. I have two "ICICI only vimal vaatsalya Bond's " which certificate no is 17107-8. All Bond's and cancel cheque are send via Indian post to ICICI registered office: ICICI tower s, Bundra-Kurla complex, Mumbai -400051. The ICICI bank received my Bond's 14.11.18 at 2.30 pm. But till now I haven't received any acknowledgement message .So sir I requested you to pls inform me as soon as possible.
                    My Contact no:[protected]
                    Jan 19, 2019
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 19, 2018
                    ICICI Bank Customer Care's response
                    Dear Customer,

                    We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.

                    Regards,
                    ICICI Bank Customer Service Team
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                      P
                      Piyush@water
                      Dec 18, 2018
                      Resolved
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                      Resolved

                      Address: Raipur, Chhattisgarh, 492001

                      Against sr no sr[protected] dated 22.11.2018 and many more such complain numbers (Mail communication attached).

                      I made an transaction with policy bazaar.com for car insurance @ kotak insurance for rs 14970 /- dated 16th july 2018.

                      Which was made cancelled and the refund from insurance company was initiated on 5th sep 2018 (Copy attached) with refund id = 70955 and arn no mentioned in attached copy.

                      All these documentsments have been submitted to icici bank through mail i provide by their customer care. Still no response.
                      Jan 18, 2019
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 18, 2018
                      ICICI Bank Customer Care's response
                      Dear Customer,

                      We regret the inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                      Regards,
                      ICICI Bank Customer Service Team
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                        A
                        Akula Satish Reddy
                        from Hyderabad, Telangana
                        Dec 18, 2018
                        Resolved
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                        Resolved

                        Address: Hyderabad, Telangana, 500001

                        I (Pawan kumar jain) had taken a bond of your icici bank in 1999 i. E (Icici bajaj scooter bond) baring bond holder number[protected] and certificate number (19602) and it is getting maturity done in 2023. So i would like to know the value of the bond till the present date and in case if break the bond by the end of the month what would be the approximate amount i receive so kindly mail me the particulars about my bond. Mail id is ([protected]@gmail.com).
                        Jan 23, 2019
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 18, 2018
                        ICICI Bank Customer Care's response
                        Dear Customer,

                        We have made a note of your concern. Our official will get in touch with you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          A
                          Arjun Bk
                          from Bengaluru, Karnataka
                          Dec 18, 2018
                          Resolved
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                          Resolved

                          Hi sir/madam,

                          I had purchased my two wheeler motorcycle (Ka05-ju-5525) from kathriguppe showroom. I had taken vehicle loan from icici bank. I have cleared all the emis. Currently i am not able to find the loan clearance & noc letter from icici bank. Request you to please issue me loan clearance & noc letter at earliest.
                          Loan account number: itbng[protected]
                          Name : lavanya h g
                          Email : [protected]@gmail.com
                          Jan 20, 2019
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 18, 2018
                          ICICI Bank Customer Care's response
                          Dear Customer,

                          We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.

                          Regards,
                          ICICI Bank Customer Service Team
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                            M
                            Manjunatha K M
                            from Bengaluru, Karnataka
                            Dec 18, 2018
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                            Address: 50
                            Website: India Ideas@icici

                            I am manjunatha k m i recharged of 399 rupees through my idea upi i'd on 17 december 2018. But i didn't get any plans of recharge. I got payment confirmation to this india [protected]@icici. Please resolve this issue as soon as possible.
                            Am waiting for your reply.. I never got experience like this.. [protected]@icici it's doing fraudulent services this will keep continuing one day no one is ready to going online transactions. Please resolve this issue.. Waiting for your reply
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                              R
                              Rathish Varatharajan
                              from Chennai, Tamil Nadu
                              Dec 18, 2018
                              Resolved
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                              Resolved

                              Address: Chennai, Tamil Nadu

                              I have been maintaining an account with icici bank for the past two years and this month dec 2018 more than 500rs have been detected under dcardfees dated from nov18 to oct19 and this have been detected in about four transactions. I would like to close my bank account so if the amount is refunded i would proceed with the other works. So please refund my money as soon as possible.
                              Jan 18, 2019
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 18, 2018
                              ICICI Bank Customer Care's response
                              Dear Rathish Varatharajan,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5izc1) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
                              I have icici vimal vaatsalya bond which has redemption date 01.01.2018. i have went to many ICICI Bank branches but they keep misguiding me to different branches without any help.
                              The bond was issued by Assam Sales Corporation
                              Face value is RS 1000
                              issued date is 01.07.1999
                              Certificate No.42061
                              ICICI Bank Customer Care's response, Dec 18, 2018
                              Verified Support
                              Dear Customer,

                              We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5izc1_aaaa) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
                              I have a ICICI Tax saving Bond 022002-TSB -Three, Bondholder No[protected] &[protected] it is already matured but till to date i have not received maturity amout. I have original bond with me. How to get my maturity amount. pl suggest to my mail id [protected]@yahoo.co.in.
                              MOB no -[protected]
                              ICICI Bank Customer Care's response, Dec 18, 2018
                              Verified Support
                              Dear Customer,

                              We regret the inconvenience caused. Our official will get in touch with you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                S
                                Surinder Bisht
                                from Dhariwal, Punjab
                                Dec 17, 2018
                                Resolved
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                                Resolved

                                Address: Mohali, Punjab, 160103

                                I have booked 3 move ticket from BookMyShow of cost Rs 483.18 through UPI but from my icici bank account this payment done twice. Same verified from BookMyShow and observed that they have received only one time payment of Rs 483.18. Now bank told that BookMyShow received twice payment.
                                Contact details is below
                                ICICI bank email - [protected]@icicibank.com

                                Bookmyshow email - [protected]@bookmyshow.com
                                Jan 18, 2019
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 17, 2018
                                ICICI Bank Customer Care's response
                                Dear Surinder Bisht,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5iwzo) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
                                I tried recharging my mobile balance online through ICICI internet banking on 16/12/2018, the balance(Rs. 399) has been decucted from account however my mobile is not recharged yet. Kindly look in this.my mobile number:[protected]
                                ICICI Bank Customer Care's response, Dec 18, 2018
                                Verified Support
                                Dear Vignesh,

                                We regret the inconvenience caused. Our official will get in touch with you.

                                Regards,
                                ICICI Bank Customer Service Team
                                I also received call from icici bank and they just given information about one assist plan after than they automatically activated this plan and deducted rs-1399/- from my credit card without my permission. I don't need this plan actually. Please deactivate this plan and refund my money asap.
                                ICICI Bank Customer Care's response, Dec 18, 2018
                                Verified Support
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5iwzo_aaab) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
                                This is Riyaz..
                                i have been facing this issue for last 1 month..could you please unlock(online transactions) my card.
                                i have tried several time to customer care but no proper response..My Card Num is:5241 **** **** 0004..Please Slove my problem
                                ICICI Bank Customer Care's response, Dec 18, 2018
                                Verified Support
                                Dear Customer,

                                We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5iwzo_aaac) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  C
                                  Chiranjeev Singh jandu
                                  Dec 17, 2018
                                  Resolved
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                                  Resolved

                                  Address: Thane, Maharashtra, 400703

                                  I reside at vashi sector 16.. There is an icici bank atm at sector 15, atm id sacwc819.
                                  Why it always have some technical issue.. Why?
                                  Day before yesterday there was no cash, yesterday there was atm is being serviced issue, and today it got stuck on the language screen.. Its better you remove that atm from there, its of no use... And my friends also complained about that atm... Seriously a # atm
                                  Jan 19, 2019
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 17, 2018
                                  ICICI Bank Customer Care's response
                                  Dear Customer,

                                  We regret the inconvenience caused. We have made a note of the ATM location and will get it checked.

                                  Regards,
                                  ICICI Bank Customer Service Team
                                  Tried to withdraw amount of 6000 from ICICI ATM but cash was not received and amount has been deducted from account
                                  ICICI Bank Customer Care's response, Dec 18, 2018
                                  Verified Support
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5iwzp_aaaa) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    A
                                    Ashish misal
                                    from Mumbai, Maharashtra
                                    Dec 16, 2018
                                    Resolved
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                                    Resolved

                                    Dear sir / madam,

                                    This is in regards to online fund transfer from my savings a/c no is[protected] mistakenly transferd into icici a/c. No.[protected]

                                    Request you to please revers the transaction to my icici savings a/c no
                                    [protected] ransaction id: bil/[protected], /to boss/nsp
                                    Dated: 16/12/18

                                    Name: ashish rajendra misal
                                    Savings a/c no.:[protected]
                                    Jan 17, 2019
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Dec 16, 2018
                                    Updated by Ashish misal
                                    Dear Sir / Madam,

                                    This is in regards to Online Fund transfer from my Savings A/C No is[protected]mistakenly transferd into ICICI A/C. No.[protected]

                                    Request you to please revers the transaction to My ICICI Savings A/C No
                                    [protected]ransaction ID: BIL/[protected], /TO BOSS/NSP
                                    Dated: 16/12/18
                                    Verified Support
                                    Dec 17, 2018
                                    ICICI Bank Customer Care's response
                                    Dear Ashish Rajendra Misal,

                                    We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      M
                                      mmalikhan
                                      from Hyderabad, Telangana
                                      Dec 16, 2018
                                      Resolved
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                                      Resolved

                                      Address: 500023

                                      Icici bank respond my request.
                                      Bank will considers my charges or not pls let me know and get back me.
                                      Iam waiting from 1 year to come to get settle.
                                      I recommend to others not to go with icici bank.
                                      Same thing happen with citi bank they resolved within a week of time and happy with citi bank service.
                                      Icici bank is making fools to customer and making money.
                                      Jan 24, 2019
                                      Complaint marked as Resolved 
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Dec 17, 2018
                                      ICICI Bank Customer Care's response
                                      Dear Customer,

                                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5iwzn) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
                                      I/we hereby request you to isssue for closer letter for our LAN NO - LAJAI[protected] PLEASE SEND ARGENT
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                                        R
                                        Rajen Surana
                                        from Ranaghat, West Bengal
                                        Dec 16, 2018
                                        Resolved
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                                        Resolved

                                        Address: 722122

                                        I had some icici vimal vatsalya bond certificates which are unable to redeem as there are no such details about the same, so i want you to help me to get out of all these situation and be able to redeem these bonds in an easiest way. Please help.
                                        Certificate numbers are as follows -
                                        1. 31377
                                        2. 22814
                                        3. 48393
                                        4. 84330
                                        5. 84328
                                        6. 84325
                                        7. 84326
                                        8. 48392
                                        9. 84324
                                        10. 48391
                                        11. 84323
                                        Jan 21, 2019
                                        Complaint marked as Resolved 
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        Dec 16, 2018
                                        Updated by Rajen Surana
                                        I had some Icici vimal vatsalya bond Certificates which are unable to redeem as there are no such details about the same, so I want you to help me to get out of all these situation and be able to redeem these bonds in an easiest way. Please help.
                                        Certificate numbers are as follows -
                                        1. 31377
                                        2. 22814
                                        3. 48393
                                        4. 84330
                                        5. 84328
                                        6. 84325
                                        7. 84326
                                        8. 48392
                                        9. 84324
                                        10. 48391
                                        11. 84323
                                        Dec 16, 2018
                                        Updated by Rajen Surana
                                        I had some Icici vimal vatsalya bond Certificates which are unable to redeem as there are no such details about the same, so I want you to help me to get out of all these situation and be able to redeem these bonds in an easiest way. Please help.
                                        Certificate numbers are as follows -
                                        1. 31377
                                        2. 22814
                                        3. 48393
                                        4. 84330
                                        5. 84328
                                        6. 84325
                                        7. 84326
                                        8. 48392
                                        9. 84324
                                        10. 48391
                                        11. 84323
                                        Verified Support
                                        Dec 16, 2018
                                        ICICI Bank Customer Care's response
                                        Dear Rajen Surana,

                                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5ivlq) in the subject line of your email. Our official will assist you.

                                        Regards,
                                        ICICI Bank Customer Service Team
                                        I have lost my original NOC which I received from the bank . Now I am requesting to issue me duplicate NOC for the TVS scooty pep RJ14 SY 6638 which was purchased in Aug-2007.
                                        U have sent my credit card last month statement to laka-d262yahoo.co.in . this is not correct mail id. the correct mail id is [protected]@yahoo.co.in. please sent to this mail id
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