ICICI Bank Complaints & Reviews

I am icici user since more than 5 years and recently while going through my september-2018 transactions, i saw the deduction of some charges by the bank not only once but twice for the same month without informing me about the charges.

Dcardfee4944sep18-aug19+gst
Dcardfee0652sep18-aug19+gst

Note: dcardfee detected two times, why?
A/c name: vaibhav sharma
A/c number :[protected]

What is this and why am i being charged for this, even once charged is understood why twice for the same month.

Kindly resolve the issue. Please.

I have account in nemethanpatti branch and on 4th october amount rs 1799 was deducted without my knowledge or call. Banks are cheating us. This policy i have not applied. How come icici bank can deduct without informing me
Policy no wppsr[protected]. I need my money back or action will be taken. Poor service reply immediately i don't want any discussion i need my amount. This is really a fraud. Bank name will be spoiled. Call immediately i don't need any this type of policy. You are cheating public. Very sorry. Send back the amount.

I have paid rs. 1000/- for 506, 507, 508 & 509 examination fees on 10th oct 2018, received massage "dear sir/madam, you have made a payment of rs. 1000.00 to secretary national institute of open schooling payment vide eazypay reference id [protected]." against enrollment no.[protected]. Till now status not change. Kindly look into the matter.
Thanking you.

Anusruti mishra.

[protected]
Enrollment no.[protected]

Hi,

My name is manpreet singh and i recharged 399 rs on 9 oct 2018 transaction successfully done to [protected]@icici but didn't got any plans, confirmation from [protected]@icici amount deducted from bank. Please refund my deducted amount i am very disappointed. Please find the attached image that i made to [protected]@icici for your reference.

Thanks
Manpreet singh

Dear sir,
I have been holding icici money multiplier bonds dated 28 april 1999. Please let me know the status of the bond, i had submitted the original bond in the icici bank in kalyan branch (Murbad road) my email id is [protected]@hotmail.com
I had submitted the original bond to icici kalyna branch on 24 aug 18 alongwith the cancelled cheque of thebank acoount in which i want this amount to be credited and the concerned officer stated that ishould get the money in my acount within 15 days but as of today it was more than 45 days but i did not recived the money. Please help me.

I have opened icici individual current account in panjim branch on 2015. After a year i had not used that card in 2016 and 2017. As i was not in india
When i transferred to banaglore, i got call from icici bank panjim branch and they delivered the debit cards with atm in banaglore address. I asked them will they debut any money. They said no, hereafter try to maintain the balance

I started using that account.

1st they ducted around 1000 inr and it mentioned as non maianutaince for 2017 (Some month)

2nd they detected around 6000inr. And i was angry with 4 to 5 month they mentioned in 2017 non maintenance. I was super pissed of and excused them. Not even i complaint, i left it. Again started using that account.
3 day a earlier sudddely 10000 had been wiped from my account in the name of non maintenance for 2016 and 2017

Here i am really pissed off and took this issue in twitter and they promised me they will give a call back. Nothing came so far. So i decide to file the complaint against them

1st i asked clealry if i started using this account will any balance will be deduced. They said no

After i started using that account they stole literally.

Such a shame on this icici bank. Where my salary account is in icici and credit card too. And my another company current account is there.

Beware with this icici guys. There is no option for me apart from filing the case against them

Am an icici bank customer. Yesterday 11-10-18 ecsrtnchg charged 410 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is rajesh. [protected]@gmail.com

Thanks & regards,
Rajesh

I did imps of rs.23500/- from my account in icici bank no. Xxxxx706 to sbi a/c no cxxxxx356 on 12/10/2018 vide transation id[protected]. Money is debited from my acct and sms also received to this effect. Transaction failed at the teceiving end. I request icici bank to kindly refund the amount and deposit in my acct xxxxx706 as soon as possible. Thanks & regards to you. Kuldip singh saini

Plcc no [protected] for
Rs.252000/- for 48 mnths on 10.07.2017 & secnd loan
Sr[protected] on 09 may 2018 for
Rs 93000/- for 24 mnths
& i hve rcevd a call
From icici credit card customer for upgradation of credit card rqest hasbeen rgistred vide sr[protected] on 26
But issue is credit card services team marged my all loans and trancation amt

Dear sir/madam,
My name is manish kumar singh resident mathura and working in noida. I withdraw rs.20000 from icici bank atm from "near sbi circle, bhuteshwar rd, mathura, up" on 6-oct-2018. When i receive amount from machine i was receive a fully torn rs.2000 note further jointed by cello tape. There is no security guard for atm for complained.
When i visited working day my nearest icici bank sector-62 noida branch, manager said we are not responsible for that and they refused to change the note and suggested me to complain at customer care. When i called customer care they did not register my complain and even not solved my query.
I am trouble to get my money. Please help as soon as possible.
Manish kumar singh
[protected]@yahoo.co.in

Hi

This is to inform u i need xplantion y u charging so kind amount without notification is it your account or mine how can u wid draw amount with out notification or just 1sec call to inform... I want my money back with in 24 hrs im not requesting u ppl taking amount from comn man without intimation im gona complaint against this if i didnt get my refund or i[censored] ppl not responding

Hi,
I have been using your credit card for over a year and in between some cashbacks have come.
Now there is a huge difference in the bill generated and the payment i have made.

I need clarifications on it.
There have been a payments overpaid of around 15-20k
Also my billing cycle is 2-20.
I need to pay this due before 20 oct, so need a clarification before this.
Req you to look into the matter and make me understand the bills or i need to personally take an action for the same.

I have sent an email for the same but still no clarification is given to me for the same.

I am trying to reach the customer care and also the bank branches.
Nobody is there to help.
I need a clarification on my payments

I am having icici bank platinium credit card ([protected]). I had purchased samsung s9 mobile and paid through this card. There was an offer that if i buy this mobile through icici credit card, i will get a cashback of rs. 9000 after 3 months of purchase.
The purchase was done around 15th june 2018.
3 months have passed, but i have not received the cashback.
Kindly check and revert.

Hi, i am staying in palam vihar, geeta properties near columbia asia hospital. But the icici bank atm is not working since i was staying here for the last few months. Due to this i have to use other bank atm and for which i have to pay extra transaction fee for every transaction. Please make sure the problem and try to fix it asap.

Address:

Geeta properties, near columbia asia hospital
Sector 22, palam vihar,
Gurgaon-122012

3 weeks back i got a call from a number saying he is nagendra babu advocate and regarding icici credit card payment which is closed 10 years back. I usedthe card when i was working in bangalore that too before i got married. I asked him to send his identity, he refused to send and saying my husband's office details and threating me.

I really don't understand who he is and why he is calling from different numbers. Today when i was answering my call, my husband took the phone number trying to know who he is. He really used bad language threatened my husband n called my father also. I'm very comfortable now, lost all my respect in front of my husband and father. He made my life miserable. A phone call changed my life. I'm going into depression. Sharing this here hoping it may save ones sister, wife or mother life...

Dear team

Ecs of multilple sip are being debited from my account no[protected]. Now i want to stop it...
So please make ensure that and please confirm subsequent debit will not happened to my bank account,

As initially i have given to the bank multiple instructions/ ecs has been registered), now i want to cancel the same at our end.

Regards
Abhishek upadhayay
Mob no.[protected]
[protected]

We use icici merchant services but after their poor services we call to consumer care and send request for close your services. consumer care accept our request and say within 6 working days company take our POS machine.
but 2 week go and nothing happened. and ICICI deducted 2nd time amount.total amount deducted from ICICI merchant services is INR 18054/-
And so many time calling to consumer care we recive not satisfy answer from icici merchant services and they do fraud with me.

EMAIL DETAILS -

Kailash Srivastav
Wed, Oct 10, 5:25 PM (2 days ago)
to merchantcare

Dear sir,
After many doing calls ICICI merchant services consumer care they accepet our Replacing swape machine request and our request number is 36246600.
comany name - Akash mobile repairing center
Address - Bus station gali, Belthara road, ballia
MID - [protected]
TID[protected]

2 Times amount deducted by ICICI from my account and Deduction amount is 18054/- after send requestation to ICICI this action happened from icici.
so i reuest to you please credit my deduction amount in my firm a/c.
And please positively reply this mail.
THANKS.

I opened my account with icici last year and every month rs.100 was deducted from my account towards some insurance policy for which i never opted voluntarily and after several calls to customer services i never received any proper response and finally my request was filed on 28/09/18 to furnish details of the policy yet, i never received any email fron icici. Again i called the customer services and spoke to 3-4 people but to no avail and another complaint was lodged and today i received an email from icici prudential which told me that i m covered under group term plan and the document is attached, which looked like a fraud on part of bank because the document had no nameof the insured person, no policy number nothing. I have attached the photo. So, i need complete refund of my amount from the bank plus compensation for precious time lost for speaking to customer services to no avail. Thankyou

Please refund my money because i have recharged my jio number[protected] of rs 349 via google pay from my upi i'd [protected]@okicici money has 🐝 deducted from bank but i haven't received my recharge...
Google transaction i'd : cicagkccoak8eq
Upi transaction i'd :[protected]..
Please do something fast
Hope that you will refund my money back in few hours

I had purchased my two wheeler hero honda passion plus (Kl-40-a 9451) in 2008. I had taken vehicle loan from icici bank ernakulam branch through ms & s motors kaloor, kochi. I have cleared all the emis. Currently i am not able to find the loan clearance & noc letter from icici bank. Also i do not have details of my loan account. Request you to please issue me loan clearance & noc letter at the earliest. Name : shaji jacob mobile :[protected] email : [protected]@gmail.com