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ICICI Bank Complaints & Reviews

3.3
Last updated May 1, 2024
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ICICI Bank reviews & complaints page 535

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P
Pinky Bishav
from Manuguru, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount is debited after I requested to stop it several times by going to the branch

Address:500045

Hello there

I had an emi debiting from my icici account.. I put a request to stop the payment twice and still the amt is debited

Customer care never bothers to help or listen to the issue for every small thing they ask us to visit branch...
If you want us to go to the branch why do you want to have a call center in the first place

Most of the time the server is down

I want...
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SantuVishu
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

atmdec charges being debited

An amount of rs 29.50 x 9 times i. E. 265.5 rs in total is being debited from my account because of incorrect amount being entered while debit was to be made via atm.

If the amount that exceeds the account balance is entered, doesn't it should be limited to only a pop-up message that there's no sufficient balance?
Why is there charges being levied?

I need refund of my money asap!

Be aware...
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Vasudev Paliwal
from Haldwani, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount not received.

Address:Jaisalmer, Rajasthan, 345001

My son syamantak has one account under guardian vasudev paliwal’s name in icici’s kela pada, jaisalmer branch. On 04 august, 2018, i requested the icici chb, jodhpur branch to close the said kela pada branch account and to open a new account in icici chb, jodhpur branch and to transfer the money deposited in the old jaisalmer account to the new jodhpur account.
The icici chb branch has opened the new account and the account in...
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A
Aswinps2007
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

personal loan disbursement

Address:Bangalore, Karnataka, 560045

Hi,

I have applied Personal Loan to ICICI Bank through Bank Bazaar.com.
My Loan application Number is 71441481. Iam seeing the status as approved in online ICICI portal. I have submitted all the documents to the ICIC Bank representative but no call back was received. I tried to contact ICICI Bank but no response. Also BankBazaar.com is not taking proper responsibility to follow up with bank...
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U
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

incomplete transaction but amount deducted from my account but it is not translated to another account

Address:Kanchipuram, Tamil Nadu, 631501
Website:APSRTC

Dear sir/madam,

Payment has been made on 2nd septmeber, 2018 for ticket bookings in APSRTC by using Internet banking and transactions details as follows

A. Inr 385.0 on Merchant Referance Number L207541_APSRTC at APSRTC site easy pay icici bank ltd. Reference No [protected]

B. Inr 385.0 on Merchant Referance Number L207541_APSRTC at APSRTC site easy pay icici bank ltd. Referance No [protected]br...
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A
AskGoofy
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund rs 10000 to account number 149901508692

Address:751021
Website:icicibank.com

On sept 02, 2018 i have applied for a new savings account through bank website. During the process i have added 10, 000 inr to the new account. I have got the account number instantly i. E. –[protected] and branch opted was jaydev vihar, bhubaneshwar, odisha. However, due to some personal reasons i no longer want to open a new savings account at icici bank. Bank staff have also contacted me regarding the same but i refused, and said i...
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L
lomashgoyal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

413 inr charged without intimation

Address:98019

Am an icici bank customer. On 07sep-18 ecsrtnchg charged 413 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is [protected]@gmail.com...
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sachin shembade
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amt not credited

Dear customer, imps txn ref[protected] for rs.1, 500.00 is timed out at beneficiary bank on 11-sep-2018 21:53:31. Txn status will be updated by bene bank in 3 working days.

I have transfer urgent amt and but i have received this sms and money wasn't credited to beneficiary.
Let me know when this amount will credit or refund.

Regards
Sachin shembade...
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V
Vskt
from Jaitaran, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

please assist plan deactivate

I also received call from icici bank and they just given information about one assist plan after than they automatically activated this plan and deducted rs-1799/- from my saving a/c. Without my permission. I don't need this plan actually. Please deactivate this plan and refund my money asap

My account number[protected]
One assist plan id SR[protected]...
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C
CA Karishma Mittal
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong deduction.

Address:110053

My name is Karishma Mittal. I have a A/c in icicibank. My a/c is[protected]. In yahmuna Vihar New Delhi. Bank issued me a debit card plus Dmrc card. Before 2months ago 600 rs deducted from my account for Dmrc. But my card is not working in Dmrc. It is saying card is black listed.. But bank says card is active. I made a complaint in customer cars and head services quality. No response. Complaint no was[protected]. After 2 month it is open....
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ramakrishnamurthy53
from Manuguru, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unauthorized transactions from pension account

Address:Hyderabad, Telangana, 500035

I mr. Ramakrishna murthy retired employee of bharat dynamics limited (Bdl) holding savings account with sbi.
Its been noticed that every month there is amount around rs.500 is been deducted from my savings account against loan from icici bank. We quote that we have not taken or authorized any kind of loan from icici bank. We dont understand why is the amount being deducted from my account without my authorization.
My pension...
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A
arp014
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fake commitment and did forgery by icici bank home loan sales person

Address:Thane, Maharashtra, 421201

This is to inform you that, your sales person mr. Santosh shintre emp id - 176908 has given me false commitments and false promises during my home loan process.

Let me first explain the whole situation step by step so that you all get better idea. I hopeyou already aware of this whole matter because this was done in your presence. Because, you are the branch credit manager you might had discussed all the matter with your sales...
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A
from Kolkata, West Bengal
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about transaction

I made a transaction via phonepay to pay an amount of ₹1522 to KreditBee which was requested by [protected]@icici but the money has not received by KreditBee yet kindly resolve this issue soon that money was paid in the form of repayment to KreditBee but the app on s not showing confirmation and they say that loan is overdue, but I had made the payment...
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D
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

prayer for refund of failed transaction done on 11/09/17 (transaction id 470000000230771) inbox x

Dear sir,
I would like to bring to your kind attention that i was registering for the diploma in elementary education programme for untrained teachers and made a payment of rs. 4545.00 through axis bank my choice credit card (Card no [protected]) on 11 sept 2017, (Transaction id [protected]) i have waited for more than 48 hrs for the update of the payment status but the status remains as 'payment not made'. That is why i...
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I
indian coder
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit card se link without my permission

Address:122001
Website:Icicibank.com

Icici bank customer de link my credit card without my permission now they said we are unable to solve net banking login for credit card they are all fake request taking no one help in customer care user id fake request 2 times i mark mail md and credit card head but still not login in net banking i want see i mobile and net banking card details 100 times i call customer care even senior customer management poir service 15 days over i cant...
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CA HELP
from New Delhi, Delhi
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payment not remitted to college

Address:New Delhi, Delhi, 110085

I did a payment from canara bank to school of open learning (Sol) for admission through eazypay as on 13th aug of rs. 3, 530.
The amount has been deducted from my account but not remmitted to the sol.
When i filed a complaint in my bank they replied that the transaction was successful.
Transaction details are :
Citruspay-[protected]
Date : 13th aug
Amount : rs. 3, 530.00
Sol admission...
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S
srinu_ktgr
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

icici bank one assist plan of icici bank for previous years

I have also retrieved the detailed statement from previous years for icici bank and they automatically activated this plan and deducted yearly from[protected] from my saving a/c. Without my permission. The following details as

My a/c number:[protected]

Date of incident: 04-sep-2017
Rs 1899/-
One assits id: sr[protected]

Date of incident: 01-sep-2016
Rs 1799/-
One assits...
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Address:Chennai, Tamil Nadu, 600100
Website:indian consumer compliant forum

Yesterday i have fund transfer from my mobile wrongly account number mismatched by add payee kindly request you bank people refund the amount to my saving bank account
Transections numbers and time and date as follows
1.[protected] time 21;08;33 amount rs.4000/-
2.[protected] time 11;11;43 amount rs.1500/-

Karur vysya bank mayiladuthurai gurumoorthy account

Hence i kindly request you...
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K
kp4791
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fuel surcharge

Address:Bangalore, Karnataka, 560035

I have been charged rs 47.64 (Surcharge dt:26/12/17 mcc 5541 47.64) for using my debit to pay fuel worth of rs 4037 from shell petrol pump, kasavanahalli, bangalore by icici bank. I do not understand on what account this surcharge is charged. As per the government declared policy, at no point should the consumers be burdened with the mdr charges. These ought be shared between the banks, the oil companies and the fuel station outlets. br...
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ritesh1341
from Kolhapur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

changing credit card email address

Address:Nagpur, Maharashtra, 440008

I want to change my credit card email address because it shows me wrong email address when i get statement alert from icici band. And i try to solve the problem through customercare but it doesnt work. So please kindy solve this problem. And my credit card statement are not shown to me right. I want to reissue my credit card because it has been block. Please give me assistance...
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