ICICI Bank Complaints & Reviews

Sir/madam,

This is to lodge a complaint against icici bank credit card department who has illegally put the amount in my savings account on lien for credit card outstanding. There was absolutely no communication (Via email, phone call and hard copy letter).
This month payment is pending and due date is[protected]. I went to icici bank today for this credit card payment, and found they have put a lien on my savings account.

As mentioned above, this has illegally put the amount in my savings account on lien for credit card outstanding. There was absolutely no communication (Via email, phone call and hard copy, letter).

I was not at all contacted either by credit card dept or recovery dept. They are insisting that only after i make a payment of 14000/-, they will release the lien.
I already explain to the credit cared agent that frm last 1 mnth am in my home town becaz of that my parents met with an accident. But now they doing this illegal things with my account.

Icici bank savings account is my salary account

1. Why wasn't i contacted about details regarding the case, during the case investigations at all?
2. Why was i not informed about the one sided decision taken by the bank?
Icici bank savings a/c no:[protected] delhi

How can credit card department put amount from my saving account on lien for recovery.

Please remove the lien on my saving's account at the earliest.

The lien which bank has marked is illegal, as bank can only mark lien on customer's account when customer is not contactable or else he faulter to make payment repeatedly.in my case i am making payment and proactively approaching bank to settel this account. By this website i am trying to seek justice and also want to know that how will salaried individual survive if bank is taking away all the funds that are credited in form of his salary?

Hope would get some positive result on this matter atleast for this time.

Thanks
Regards
Lalit kumar dogra

The worst bank in india is icici bank i never had about this type of problem ina any other bank.
I was done the transaction with in icici bank but the amount was not credited i was paid to paysense loan amount 49786 which is in icici bank current account but the amount was not credited to that account what the service is giving the bloody icici bank service mobile no : [protected]

Hello. I have received a call from 011... Like no saying that they will protect my debit card from online fraud. And asked me a service fee of rs 1899 inr for the same.

They then asked me to give response.in the mean time as i was thinking on this matter, they just said ok sir... U don't said no till now, so we are activating this facility n just cut the phone.

Next day same amount was deducted from my account. I visited the bank and it was a shock for me... They said it was an official call n they have authority to deduct as u didn't said no.

This is a great fraud of icici bank.

I want my money back what can i do for this please help.

I have been mailing you earlier also from icici app twice but didn't got any proper revert. There's a unknown transaction which took place from my credit card, i haven't done it. Also when i thought to pay that amount first to avoid any penalties & then raise my concern to you. I made a transaction from my debit card to pay the amount. However transaction was successfully made from it. But it is not credited to my another account of which i'm having a credit card of. Its still showing due amount of 574.16.

On mailing from app i get a pathetic revert that i want to increase my limit but the fact is why my limit is not showing complete, all dues has been cleared. Also you are requested to check & revert and complete my limit of credit card & refund my amount of rs. 574.16 to my salary account as i have paid an amount which is not incurred by me.

Kindly look into the same asap. Necessary attachments is there in the mail.

I haven't subscribed to My Money service but still annual fee Rs. 354 rupees got deducted.The same amount was deducted last year also from my account for the same service, and any number of calls to Customer Care didn't help to unsubscribe from the service and get refund o[censored]nwanted subscription. Please unsubscribe me from My Money service and pay back my money.
Details: 17/10/2018 "BIL/[protected]/MM Annual Fee

I applied for a credit card in september 2017 when i opened the salary account in the same bank. I also applied for a card protection plan for my cards, but the card was not delivered to me till january 2018 and no details of the card were given to me but they were charging with interest on my card without giving me the card or the card details.
In january when i was recieved mt credit card, i used it for a payment of ₹75 and made a payment of the minimum amount of ₹1800 after i recieved a message of my credit card getting blocked. Even after making the payment, my card was blocked the very next day and after that they have been charging me with the interests on the same and now they have started calling me for my credit card bills and instead o[censored]nderstanding my point, they are constantly accusing me of not paying the bill on time.

Kindly look into the matter very seriously because this is the worst bank services i have ever recieved.

Hi, myself vaibhav agarwal and i am having a bank account in icici bank since 2014 and my contact number is [protected].

Recently, i observed that each month my account was debited by smab charges & other charges (300-400 rs). I don't have any mail informing about this mab charges. I have no information from icici. No call, no mail and no msg. Without any notification, any deduction from my account is totally wrong and illegal.

Request you to look into this on priority & revert my money. As icici have no privileges to deduct my money without any intimation.

Name - vaibhav agarwal
Phone-[protected]

I have checked my icici account today and get surprised to see that the balance is ₹10053 whereas earlier it was ₹10230.

I have go through the detailed statement of my account and comes to know that there was unnecessary money charged from my account i. E.

₹150 cash anw charges
₹13.50 sgst charges
₹13.50 cgst charges

Now please tell me why this unnecessary charges happened to me?

I seriously want to know what are these charges means and why?

Why don't you informed me if through messages or emails that these types of charges has been made by you?

Well i would strictly like to mention here that i want the refund of these unnecessary charges as soon as possible. And i am not going to go this in easy way unless and until i get back my respective money.

Sir,
There was two transaction fradually created and debited with in my account via debit card. I am not done such transactions.
There were transactions id and dated of transactions as follows:
Vin/google *ser/[protected]/0 15/10/2018 50rs
Vin/google *cal/[protected]/0 16/10/2018 588rs

Please help in this and refund my money in my account as soon as possible

Dhanasekar G on Oct 13, 2018
I have transferred an amount of 100000 to my HDFC bank account for urgent base. The transaction got failed but the amount was debited from my account.
i called 4 times customer care they are said HDFC Bank side is problem and It was very urgent to transfer the amount, but when I checked with customer care they are saying that it would take two days to refund.

1.) one customer said we will take this as Emergency and solve it but done.
2.) They are not taking any complaint before 2 working days.

IMPS transfer meaning is immediate if it is not done then the transaction should revert back immediately are else at least inform through the mail delay in transaction, without succeed of transaction why icici bank is debiting the amount,

Details of Payment :
Payment to ICICI - eazypay
Pay for D.EL.Ed 2nd Year Exam Fee (NIOS).
Fees payment done by SBI Debit Card. (1000/- rs.)
Transaction id : [protected]
Reference Number - [protected]_[protected]
Date : 12/10/2018

Sir, my issue is regarding to failure of payment. This Friday (Date - 12 October 2018 ; Time - 06:35 pm) my account balance is deducted twice while...

I am Anup Wadekar and I recharged my account ([protected]) using MyJio app using UPI through indiaideas and the money 399 Rs is deducted but recharge is not done.

I need immediate refund.

Below are the Payment details:

Date: 20/09/2018
Time: 10:35 pm

From: ANUP GOPINATH WADEKAR (anupwadekar.[protected]@okhdfcbank)
Issuer Bank: HDFC Bank

To: Indiaideas ([protected]@icici)

Google Transaction ID: CICAgKCC4IWuRQ
UPI Transaction ID: ############

Regards,
Anup Wadekar

I also received call from icici bank and they just given information about one assist plan after than they automatically activated this plan and deducted rs-1799/- from my saving a/c. Without my permission. I don't need this plan actually. Please deactivate this plan and refund my money asap

Name: V.Sreenivaulu
A/c NO:[protected]

One assist no: 2648455

I have transferred an amount of 64000 to my mother's vijaya bank account.

The transaction got failed but the amount was debited from my account.

It was very urgent to transfer the amount, but when I checked with customer care they are saying that it would take two days to refund.

I have used their official app to transfer amount. How could this happen?

Sir,
Im working in l&t finance, kalady. My branch have icici account at aluva branch. Since our office shifted to kalady, we used to deposit money at kalady branch of icici bank. Now for some reason they are not accepting any of our l&t finance money. They were making us wait a long time saying that the server is down, so one day we stayed for a long time to see if they are accepting any other customers money, and we found out that they are accepting evryones money except ours, they are refusing to accept our deposits. Because of that we are having to travel a long distant to deposit our money in another branch of icici. We know that icici is a great reputed bank, but if you having irresponsible employees like in kalady branch, it will affect the credibility of your company.

With all due respect, sir please consider this complaint and find a solution for this as soon as you can. Kindly mail me the updates on this case. My mail id : [protected]@gmail.com
Yours faithfully

Dear team,

On October 3 2018 night i was credited with the amount of rupees 16000
to my savings account of ICICI. The very next day that is 4th October 2018
i received a call from the person who said there was a wrong credit of 16000 transferred wrongly to my acc and he ask me to transfer back. But when i checked my account it was there, then i asked i didn't receive call any of this regarding from the bank and he said that he is the one sent that wrongly.

Then after checking all the transaction details i transferred the amount of 16k to his account. But the guy whom i transferred forgot to tell me there has been complaint raised and that has to be released. Then on october 8 2018 i was debited with 9500 which i kept for my home loan. Then i thought it was credited for home loan and on october 10 2018, while i transferred some money to icici account to pay my credit card bill they debited 5900. After that while asking customare care, They are saying we have blocked 16000 against the lene marked for the wrong fund transfer. I told it was transferred to the same person and they are saying that i have to send via there channels.

I asked why i was not intimated by call, message or through mail from the bank side about this complaint before they block this much huge from their customer and they are simply saying if they intimating some one the person will loot the money from the atm and ran away. I don't know how they are answering so stupid. In that case who ever living in this country and maintaining account is a fraud???????????

I do understand that i have to pay the customer via bank channel and i did a mistake. But how can a person knows all this thinks when it happens for ya first time and didn't get any intimation from the bank. I was really pathetic and i was so disappointed for being as a customer with icici for more than 5 years and trusting them and they are so loyal for the person who raised the complaint and not for the real loyal customer.

Still my 16000 rupees is still under lene/blocked by ICICI bank and i do understand i should be transferred after discussing with the ICICI customare care .But i need a proper answer why i was not informed about the lene from my account through any of the channel.

So team kindly take necessary action and resolve my problem.

Transfer Details:
Wrong transfer beneficiary contact number: [protected]
and its registered email id with icici:srinathkavi.[protected]@gmail.com
Wrong fund Transferred to my account: october 3 2018
Transferred fund back to the beneficiary account date: october 4 2018

My details:
About my issue: Incident no i raised with ICICI customare care:[protected]
My contact number: [protected]

Team kindly take the necessary action against the ICICI BANK AND THE TEAM.

Thanks in advance,
Velmurugan M. S

The recaharge for my jio no was done using google pay/tez as mode o[censored]pi on9th of october. The payment was succesful for a business group called [protected]@icici but the recahrge was not done. Its been 7 days and i have received the refund. Please take a look at the issue and kindly resolve it. The transaction id's are..

Google pay transaction id: cicagkccrtc-sa.
Upi transaction id:[protected].

I applied for an fastag on 03/10/2018 and was doing follow0up with customer care team about the status. On 12th october, they said it will get dispatched soon.

Now on 14th october 2018, i called them for status but they said document is mismatched and intimation was given to me earlier through sms

I didn't receive such sms and asked them what is next?

They said to re-upload the document and it will take another 8 working days.

Moreover, customer care guys are very unprofessional while they talk and felt very bad about my wrong decision to go with icici fastag

I have been deducted an amount of 1, 899.00 on 5th october 2018 with the details mentioning: wpp-sr[protected]renewal. From my icici bank account

I have not authorized, neither am aware of any such approvals for the deduction.

It’s became regular practice of icici bank to do such activities without my consent.

Revert the money back to my account at the earliest.

I am trying to submit nios d. El. Ed second year examination fees by icici bank gateway but money is deducted from my card 2 times and fees not submitted yet.
Please resolve this issue as soon as possible. And refund the balance deducted from account.
Transaction1- txn#[protected]
Pos-[protected]

Transaction 2- txn#[protected]
Pos-[protected]