ICICI Bank Complaints & Reviews

In icici bank my name is shivanandaiah b t, where as my aadhar and pan and passport are having my first name and last name, that is shivanandaiah thopinamat.

I have requested the icici bank officials multiple times with corresponding proofs with court notary affidavit, still they are not making the necessary changes. Other bank like axis bank we can change the name by mobile app.
This seems to be ridiculous problem with icici bank.

Cancel this plan 1899/- one assist

An amount of rs.1899 has been deducted from my icici saving bank account on 14/09/2018 regarding one assist plan. I do not want to take a plan here. Please cancel this plan and refund my money back to my account as soon as possible. There is no response from bank and they not attend call and not also disactive this service reg. Mobile no:[protected]. Regards. Kuldeep

I got frequent calls from this one assist, one day i discussed with their executive. They just briefly explains about the plan details. After this incident i called to icici customer service on 16th sept to confirm either any plan activated on my card, and he said none of the plan activated. And today 19th sept i got the message that 999/- transaction done through credit card regarding one assist plan activation. How these people will perform this action without my knowledge, even there is no information and confirmation.

This one assist is doing illegal things wisely.
1. Why they are calling frequently until we pick those calls with different type of numbers even though we put this number in blacklist.
2. They are manipulating and confusing the customers with the way they are speaking.
3. No intimation before activating the plan.

Note: it would be better and helpful to deactivate the plan as much as possible

ICICI bank has deducted 5 times ECS charges from my account ..it is very pathetic and disgusting from a reliable bank   Replace all

Dear sir/madam,

I need your help in our bad and critical situation.
My father (Goutam sannyasi) had a car loan from icici bank with having loan insurance (Gl67042491/[protected]

Unfortunately my father passed away on 23rd july, 2018.
We launched death claim (Icici prudential, policy number :[protected] for my father and same has been processed.

Once the death claim got processed then we got a call from burdwan icici bank branch manager (Alok kumar +91 [protected]), he said that
There is a short fall of rs 21/- and once we will pay the same, noc will get processed.
So soon my mother paid rs 21/- and got confirmation from burdwan icici branch (Dixit +91 [protected]) that we would get noc within 15 days.

But within 2-3 days we got a call that there is again shortfall of approx rs 75000/-.
Then i dropped mail to icici nodal officers and they suggested to check with debt manager (Mr. Abdul hasim on +91 [protected])
I called debt manager and he said that there are two outstanding loans (But no confirmation of total amount).

I am wondering why icici bank is asking for money while we do have loan suraksha (Death insurance) for this car loan.

Please find below loan account details.

Loan number : labdn[protected] & spbdn[protected]
Death claim policy number : 20476808

Now we are really so much scared as we don't know why the loan is still active and we are not getting noc of the car.

Hope i will get your kind response, many thanks in advance!!

Thanking you,
Mrinal sannyasi (Elder son of late goutam sannyasi)
Email id : [protected]@gmail.com

Hi sir/madam

Am a icici bank customer. Yesterday 18-09-18 ecsrtnchg charged 100 rupees... I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. Thank you

Amount was debited on 17th aug rs.29889.9 (7472.47 and 22417.43) and the
Incident was reported at the same time with the sr no. Sr[protected] to bank to stop the transaction and police
But case was closed just by saying that it is in favour of merchant as it is done by 3d secure transaction. Again i asked bank to investigate on it and then new sr no. Raised with sr[protected] but it is again closed by saying that it is not under their authority and i need to report to cyber cell.

My name vivekanand sachdevadp and or
Icici bank dp id in302679
Client id 31831943
Icici bank s/b a/c no.[protected]
Nsdl.. Cas id[protected]
I want to change my email id as... [protected]@yahoo.co.in
I want to change my mobile no. As +91 [protected]
I may add here that all mail by bank and or by dp or by nsdl comes on this mail id and i affirm of received all messages on the above stated mobile no.
Plz do the needful expediaciously. Thanks.

I also received call from icici bank and they just given information about one assist plan after than they automatically activated this plan and deducted rs-1399/- from my saving a/c. Without my permission. I don't need this plan actually. Please deactivate this plan and refund my money asap

My account no:[protected]
One assist id number: sr[protected]

Make sure to deactivate this plan asap, if not.. I will complaint against this in consumer court.
Thanks!
Chellaiya. P

Its not been month since i opened my account in icici my account (A/c[protected] has been debited twice for rs.2000/- (Dr tran for funding a/c [protected]/ [protected])

I opened my account on 7th september 2018 and have not used the account once. Branch details are as follows -
Siba moharana (Deputy manager)
Icici bank limited
Plot-10 (P)&12 (P), city mart building,
Bermunda, bhubaneswar, odisha-751003
Tel-+91 [protected]

Sr[protected] is complaint no from my account money has been deducted as fraud transaction of 2750. I have raised the complaint transaction on 27th july. Icici bank people promised me that i will my money refunded within 35 working days i.. E 17 sep 2018. But yesterday i called them for complaint status they said that complaint status is still open and they can not refund amount. Kindly refund my money on urgent basis

Dear sir.
My name is akshay poul and from two months. My icici bank account 419 rs debited this is twic or thrice in the month (Ecscngchg + 18gst) i dont know why bank do this nonsence charges from salary account.
Before the amount deduct they cant alert me. And amount is debit from account. I am very sad with this bank. Becouse my money is not safe. And when i need money this bank is deduct from my account. I hate icici bank

This is related to my home loan application [protected] that I started on 18th Aug 2018. Almost a month has passed and I also have a APS ID generated[protected] but there has been no contact from any ICICI bank executive. The current status of my application shows Disbursement under process, however I have no clue whom to contact for same. I also reached out to nearest loan servicing branch in Sec14 Gurgaon and got no help on my application and was told to apply fresh through offline process. I also have reached out to customer care and they told me to contact the representative mentioned on App. But the contact details mentioned of Anita Mahajan is always switched of.I feel the online process loan application for ICICI loan though heavily advertised is very poor on execution and does not have any customer care support to tackle queries related to documentation or disbursement. I request this forum to please escalate this matter to higher authorities so that such delays and poor customer experience is avoided.

I received a call from icici bank and they told me that my debit and credit cards will be secured and many more things about adhar and pan card and in the end they just ask that is am able to understand the information and then they told i will get a toll free number to complaint about credit and debit card frauds and then today on 17 September 2018 after 1 day of that call a ammount of rs 1899/- has been debited from my account. Take this into consideration and cancel my one assist as it was a total miscommunication and the information was ambiguous and the caller are in hurry. They just deduct the amount and i don't want one assist on my cards kr account please cancel it and refund the total amount of 1899. Else i will take the matter to consumer forum of india

I Am an icici bank customer. In[protected] you once again deduct 413 rs . I don't know what's the charges ecsrtnchg. They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is [protected]@gmail.com.

I am a icici bank customer from last 6 years. From last 15 days charges of rs. 413 is deducted 3 times and rs.472 is deducted 2 times from my account for ecsrtnchg charged, i don't know what the charges ecsrtnchg... They the bank deduct the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is [protected]@gmail.com

Thanks & regards,
Puneet srivastava

Hello,

I have worked for icici bank as a phone banking officer, have lost or misplaced my relieving letter and hence reached out to [protected]@ team for a copy of relieving letter. The alumni team asked me to share pan card which i shared via email thrice but there is no response from them.

I have to provide the relieving letter to. My neq employer and fear that failing submission on time may result in termination of my services.

Could you please intervene and help me on priority

Email. [protected]@gmail.com

Thanks n regards
Rizwan

Hi Team
i made a transaction of INR 3630 through icici net banking to pay my DU BA fees but transaction declined and amount is debited, when i called up to icici help desk delhi university [protected], they informed me refund will be done in month of october or november, i was just shocked i informed him due date is very near and i don't have more money in my account to pay fees he said i don;t care and talk to Delhi university this is what i got reply from him icici executive .
transaction id :-[protected]

The icici fast tag is not working for the last three months. I have given multiple requests on this at the call center. No one seems to be bothered about the complaint.

Every time i call them i receive an answer that the tag would reach me in the next 7 working days.

What should be the next steps for getting the tag? Or can someone help me get the fast tag.

My email address - vijay. [protected]@gmail.com
My phone - [protected]

I have transfer amount 4600 in my other bank account. Fund transfer failed but payment is deducted from my icici bank account. Txn ref[protected]. Please help me as soon as possible.
If payment is successfull then what is the reason of my money not recived to me?
And please tell me how can i contact to icici bank custome care. Whenever i call they ask me for service requset but without call how can i generate this.