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ICICI Bank Complaints & Reviews

3.3
Updated: Jun 2, 2026
Complaints 23783
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ICICI Bank reviews & complaints page 541

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S
SG the man
from Kolkata, West Bengal
Sep 22, 2018
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Address: 700111

Sir,
I did a recharge from my jio app. And paid through upi by paytm payment bank at 19/9/2018 12:46am..
My money got deducted from my bank and got a confirmation sms.. But jio isn't giving me the recharge facility saying that the payment was declined..
My upi transaction id:[protected]
My paytm bank bank account no. Is [protected].
It was a total fraud. Both the parties are notifing me..
Jio-"sir, your recharge got declined"
Paytm-"sir, your payment was successful"
In middle why [protected]@icici took the payment but did not send to jio..
I have recharged my jio number [protected] through my jio app on 04/10/2018 through upi and accordingly amount deducted from my account but recharge yet not done so plz refund my money
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    Supriya Hari
    from Pune, Maharashtra
    Sep 28, 2018
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    Address: 416520
    Website: Consumer complaint

    Dear Team,
    I am an ex-employee of ICICI Bank. My employee code was 210055. I resigned and completed my services at ICICI bank on 13 Oct 2016. Still, now I have not received any experience or relieving letter from ICICI Bank. It has been very traumatizing because I am unable to apply elsewhere because of this unavailability of experience letter.
    Kindly help me out and do the needful.

    Thanks and regards,
    Email Id- [protected]@gmail.com
    Con no- [protected]
    ICICI Bank customer support has been notified about the posted complaint.
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      J
      jeerivrreddy
      from Thiruvananthapuram, Kerala
      Sep 21, 2018
      Resolved
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      Resolved

      Address: Hyderabad, Andhra Pradesh, 500060
      Website: [email protected]

      Dear sir, so for not recied my car noc, i complited due 2007. A/c-no-lahyd[protected]. Yesterday i went your bank, told that it was block. I asked why? It was comes from mumbai bank. So kindly send noc for my car lone. I got personal lone noc with me. Please help me as early as posible. My phone no-[protected]. [protected]@gmail.com. Addras -1-7-222/102, pramukha enclave, hanumannagar, chaithnyapuri, dilsukhnagar, hyderabad-500060. Ts. Thanking you sir. Regards. Cnfm, jeeeri venkatarao reddy.
      Oct 22, 2018
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Sep 21, 2018
      ICICI Bank Customer Care's response
      Dear Customer,

      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

      Regards,
      ICICI Bank Customer Service Team
      Hi, this is to raise and register my complaint that M/s Google has taken Rs.1300/- from my credit card account with out my authorisation.
      Please reverse the entry and credit it, to my account.
      Best regards,
      Ragothaman R.
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        M
        Md.Mazedul Islam
        from Duliagaon, Assam
        Sep 20, 2018
        Resolved
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        Resolved

        Address: 781321

        I have already online applied for saving bank Account on 07.09.2018.. I got my A/C No through online.My A/C No is[protected].I have already paid 2000 (Two Thousand) rupees when I applied online on 07.09.2018.After that from the branch Bongaigaon they verify my documentation on 18.09.2018 and I also give a SBI cheque no is 962867 which will be deposited to My ICICI bank A/C no.the sum of rupees 15000/-(Fifteen Thousand) . But Still now i did not found any confirmation for activate my A/C No by the branch.
        Oct 26, 2018
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Sep 21, 2018
        ICICI Bank Customer Care's response
        Dear Md.Mazedul Islam,

        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

        Regards,
        ICICI Bank Customer Service Team
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          A
          Anil_
          from Delhi, Delhi
          Sep 20, 2018
          Resolved
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          Resolved

          Address: 530080

          Hi there!

          When ever i try to open the imobile application, an alert pops up saying open app again and when i click it, a new pop up comes asking me to close the app.

          I have tried uninstalling and re-installing, clearing the app data, force stopping the app, restarting my device. But none worked for me.

          Can you please check and resolve this issues that i am facing.

          Thanks,
          App user
          Oct 21, 2018
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Sep 20, 2018
          ICICI Bank Customer Care's response
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5cowi) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
          Hi i am alok Kumar Prusty i am holding a salary account of icici bank. today 20.09.2018 i saw my money deducted 14 times for posdec chg 29.50 for 13 times and 21.50 for 1 time.i am totally unsatisfied with this hidden charges. I want my money back else am closing this account. Move to other banks.
          ICICI Bank Customer Care's response, Sep 21, 2018
          Verified Support
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5cqz9_aaaa) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            M
            manjunath KE
            from Bengaluru, Karnataka
            Sep 20, 2018
            Resolved
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            Resolved

            Address: Bangalore, Karnataka, 560017

            I had a atal pension yojana account with pran =[protected] that was linked to my icici bank account. I had submitted a application on 19/june/2018 to close the my apy account and refund money back to icici bank. I have the acknowledgement with me. They told me it will take upto 45 days to close the apy a/c and credit my money. I had submitted the application form to icici bank at old airport road, hal, bangalore branch.

            But, till date i did not receive any closure confirmation or money refund. I had visited my branch in old airport road, hal, bangalore multiple times, but they are also not responding properly.

            Hence, i request do me the needful asap.
            Oct 9, 2018
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Sep 20, 2018
            ICICI Bank Customer Care's response
            Dear Manjunath KE,

            We regret the inconvenience caused. Our official will get in touch with you.

            Regards,
            ICICI Bank Customer Service Team
            I have a salary a/c from 2017. I have regined after 5 month job but my salary account is there till now. And Account Balance is 9000. Today I found that smab Charge taken by ICICI bank 280 rupees for the month July and August with out any information.
            ICICI Bank Customer Care's response, Sep 21, 2018
            Verified Support
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5cn7t_aaaa) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              N
              naresh Chikyala
              from Hyderabad, Telangana
              Sep 20, 2018
              Resolved
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              Resolved

              Address: Prakasam, Andhra Pradesh

              I am not requested any expression debit card but daily i am getting msgs like with in 12hrs your balance will deduct for expression debit card sr[protected]. I am not at all applied any expression debit card. I dont know what is expression debit card also pls resolve and dont deduct my money i dont required expression debit card
              My a/c no[protected]
              So pls resolve my pblm
              Oct 21, 2018
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Sep 20, 2018
              ICICI Bank Customer Care's response
              Dear Naresh Chikyala,

              We regret the inconvenience caused. Our official will get in touch with you.

              Regards,
              ICICI Bank Customer Service Team
              I want my account details debit card to my address I want my Detailed account information with debit card to my address
              Hi i am. Sundarrajan worked in home loan department my employee id C105208 my april month 7days salary was pending & august month 6days salary was pending no response from iprocess still now i called in 50times they are not picking call please sove my problem
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                A
                Aathif
                from Chennai, Tamil Nadu
                Sep 20, 2018
                Resolved
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                Resolved

                Address: Chennai, Tamil Nadu, 600119

                Kindly help me the below issue as per myntra amount has been to my account but when i spoke with oficial customer care no translation
                Has been happen.. Please support me to get my money back...
                Refer the below mail from myntra and do the need full.

                Ac no.[protected]

                Reply from mantra

                This e-mail is regarding your concern pertaining to the refund of rs 1762.88 for the order number[protected]-7942803.

                Please accept my apologies for the inconvenience caused to you with this regards.

                We would like to inform you that refund is successfully processed to the account number:[protected] which was provided by you while initiating the return from your end. The bank statement shared by you has the account number:[protected]. Hence, we would request you to get in touch with there beneficiary bank for further disputes
                Oct 21, 2018
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Sep 20, 2018
                ICICI Bank Customer Care's response
                Dear Aathif,

                We regret the inconvenience caused. Our official will get in touch with you.

                Regards,
                ICICI Bank Customer Service Team
                Dear Customer, IMPS Txn Ref[protected] for Rs.2, 200.00 is timed out at Beneficiary Bank on 08-Sep-2018 12:43:44. Txn status will be updated by Bene Bank in 3 working days.
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                  S
                  Shivanitk81
                  from Bengaluru, Karnataka
                  Sep 19, 2018
                  Resolved
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                  Resolved

                  Address: Bangalore, Karnataka, 560100
                  Website: Icicibank.com

                  In icici bank my name is shivanandaiah b t, where as my aadhar and pan and passport are having my first name and last name, that is shivanandaiah thopinamat.

                  I have requested the icici bank officials multiple times with corresponding proofs with court notary affidavit, still they are not making the necessary changes. Other bank like axis bank we can change the name by mobile app.
                  This seems to be ridiculous problem with icici bank.
                  Oct 27, 2018
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 20, 2018
                  ICICI Bank Customer Care's response
                  Dear Shivanandaiah Thopinamat,

                  We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5cn7z) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    K
                    Kuldeep Sinver
                    from Bhopal, Madhya Pradesh
                    Sep 19, 2018
                    Resolved
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                    Resolved

                    Address: Jaipur, Rajasthan, 302020

                    Cancel this plan 1899/- one assist

                    An amount of rs.1899 has been deducted from my icici saving bank account on 14/09/2018 regarding one assist plan. I do not want to take a plan here. Please cancel this plan and refund my money back to my account as soon as possible. There is no response from bank and they not attend call and not also disactive this service reg. Mobile no:[protected]. Regards. Kuldeep
                    Oct 20, 2018
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 19, 2018
                    ICICI Bank Customer Care's response
                    Dear Kuldeep Sinver,

                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                    Regards,
                    ICICI Bank Customer Service Team
                    Dear Kuldeep,

                    We regret the inconvenience caused. Request you to share your membership ID details on [protected]@oneassist.in or inbox us on Facebook or Twitter. So that we can assist you in your case.

                    Regards,

                    Devendra,

                    OneAssist, Social Media Team.
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                      S
                      Siva467
                      from Guntur, Andhra Pradesh
                      Sep 19, 2018
                      Resolved
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                      Resolved

                      Address: Hyderabad, Andhra Pradesh, 500034
                      Website: one assist.in

                      I got frequent calls from this one assist, one day i discussed with their executive. They just briefly explains about the plan details. After this incident i called to icici customer service on 16th sept to confirm either any plan activated on my card, and he said none of the plan activated. And today 19th sept i got the message that 999/- transaction done through credit card regarding one assist plan activation. How these people will perform this action without my knowledge, even there is no information and confirmation.

                      This one assist is doing illegal things wisely.
                      1. Why they are calling frequently until we pick those calls with different type of numbers even though we put this number in blacklist.
                      2. They are manipulating and confusing the customers with the way they are speaking.
                      3. No intimation before activating the plan.

                      Note: it would be better and helpful to deactivate the plan as much as possible
                      Oct 21, 2018
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 20, 2018
                      ICICI Bank Customer Care's response
                      Dear Customer,

                      We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5cn7y) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        S
                        Shiny Agrahari
                        from Gurgaon, Haryana
                        Sep 19, 2018
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                        Address: 110058

                        ICICI bank has deducted 5 times ECS charges from my account ..it is very pathetic and disgusting from a reliable bank   Replace all
                        ICICI Bank customer support has been notified about the posted complaint.
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                          M
                          MrinalSannyasi
                          Sep 19, 2018
                          Resolved
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                          Resolved

                          Dear sir/madam,

                          I need your help in our bad and critical situation.
                          My father (Goutam sannyasi) had a car loan from icici bank with having loan insurance (Gl67042491/[protected]

                          Unfortunately my father passed away on 23rd july, 2018.
                          We launched death claim (Icici prudential, policy number :[protected] for my father and same has been processed.

                          Once the death claim got processed then we got a call from burdwan icici bank branch manager (Alok kumar +91 [protected]), he said that
                          There is a short fall of rs 21/- and once we will pay the same, noc will get processed.
                          So soon my mother paid rs 21/- and got confirmation from burdwan icici branch (Dixit +91 [protected]) that we would get noc within 15 days.

                          But within 2-3 days we got a call that there is again shortfall of approx rs 75000/-.
                          Then i dropped mail to icici nodal officers and they suggested to check with debt manager (Mr. Abdul hasim on +91 [protected])
                          I called debt manager and he said that there are two outstanding loans (But no confirmation of total amount).

                          I am wondering why icici bank is asking for money while we do have loan suraksha (Death insurance) for this car loan.

                          Please find below loan account details.

                          Loan number : labdn[protected] & spbdn[protected]
                          Death claim policy number : 20476808

                          Now we are really so much scared as we don't know why the loan is still active and we are not getting noc of the car.

                          Hope i will get your kind response, many thanks in advance!!

                          Thanking you,
                          Mrinal sannyasi (Elder son of late goutam sannyasi)
                          Email id : [protected]@gmail.com
                          Oct 20, 2018
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 19, 2018
                          ICICI Bank Customer Care's response
                          Dear MrinalSannyasi,

                          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                          Regards,
                          ICICI Bank Customer Service Team
                          Sep 24, 2018
                          Updated by MrinalSannyasi
                          Dear Sir / Madam,

                          I am waiting for your help and getting NOC of the car.
                          I missed to mention the SR number which we got in my father's mobile number of Request for Loan closure and getting NOC with 6 working days.

                          SR Number is SR[protected]..

                          Thank you,
                          Mrinal Sannyasi
                          Sep 29, 2018
                          Updated by MrinalSannyasi
                          Goutam Sannyasi Contact Number
                          Mob : +91 [protected]
                          Alternate Number : +91 [protected]
                          Oct 04, 2018
                          Updated by MrinalSannyasi
                          Dear Sir/Madam,

                          Its most unfortunate still I haven't got any response from Bank although it was stating that contact would be done by 24 hrs.
                          Oct 09, 2018
                          Updated by MrinalSannyasi
                          Respected Sir,

                          Unfortunately I didn't get any response till today.
                          I beg for your intervention over here.

                          Actually time is very bad for us, I lost my father in early age with all of a sudden and was not aware all of these things.Me and my family are really down fir his expire and then bank is repeatedly calling and demanding money which is not supposed to as loan was part of loan suraksha and insurance was there from ICICI Prudential

                          Please help us in our very hard time.

                          Yours faithfully,
                          Mrinal Sannyasi
                          Mob [protected]

                          Oct 12, 2018
                          Updated by MrinalSannyasi
                          This is most unfortunate and unexpected, after 19th sept there is no reply from ICICI bank. I thought it is a most valuable organization in India right now. But how they are looting the customer like me and harassing its like unforgivable.
                          This is one last time I am updating please do the resolutions for my issue and get it solved as earliest as possible. As you already aware I have lost my father, i dont want to do any kind of nonsense thing with you further. Otherwise I have to find out other ways for solutions. Please treat it as a highest priority.
                          I made a transaction of Rs 10k to another account(other than icici) on 3rd September, 2018. The transaction got failed, but 10k was deducted from my account.
                          Till now, it has not been refunded.
                          Kindly do the needful.
                          Dear Sir,
                          My account is debited with 413 rs as ECS return charge. Please refund this money immediately.

                          My email id is
                          bhardwaj.[protected]@gmail.com
                          Registered mobile number with account: [protected]

                          Thanks & Regards,
                          Atul Bhardwaj
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                            N
                            Nitin .
                            from Pipraich, Uttar Pradesh
                            Sep 18, 2018
                            Resolved
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                            Resolved

                            Hi sir/madam

                            Am a icici bank customer. Yesterday 18-09-18 ecsrtnchg charged 100 rupees... I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. Thank you
                            Oct 20, 2018
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 19, 2018
                            ICICI Bank Customer Care's response
                            Dear Nitin,

                            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                            Regards,
                            ICICI Bank Customer Service Team
                            Hi ICICI bank,

                            While checking my bank statement I saw that 826 Rs has been deducted on August 28th. I am not using any demat account. So on what basis was this deduction. More over I have not received any messages or email notifying me of this transaction.
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                              R
                              ruhee gupta
                              from Gurgaon, Haryana
                              Sep 18, 2018
                              Resolved
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                              Resolved

                              Address: New Delhi, Delhi, 110092

                              Amount was debited on 17th aug rs.29889.9 (7472.47 and 22417.43) and the
                              Incident was reported at the same time with the sr no. Sr[protected] to bank to stop the transaction and police
                              But case was closed just by saying that it is in favour of merchant as it is done by 3d secure transaction. Again i asked bank to investigate on it and then new sr no. Raised with sr[protected] but it is again closed by saying that it is not under their authority and i need to report to cyber cell.
                              Oct 20, 2018
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 19, 2018
                              ICICI Bank Customer Care's response
                              Dear ruhee gupta,

                              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                              Regards,
                              ICICI Bank Customer Service Team
                              Sep 19, 2018
                              Updated by ruhee gupta
                              Kindly send me update of the complaint and please refund my money back.
                              Looking forward for the positive feedback.
                              Thank you

                              Regards
                              Ruhee kumari gupta
                              Sep 20, 2018
                              Updated by ruhee gupta
                              Hi Sir,

                              Would like to reiterate that i did not receive any OTP, did not disclose CVV, Pin etc also i know that these are and the incident reported within 2 mins after the transactions happened.

                              Also would like to make you aware that as per RBI guidelines, RBI has capped the customer liability at Rs. 25000 if any unauthorised transaction reported within 7 working days and customdt cant be liable at all if they notify bank within 3 working days if the transaction.
                              Enclosing screenshot for your reference.

                              Hi,

                              I have pay my credit card bill as on 7th Aug-18, but still 10th Aug'18, not open my credit limit, and I have already discussed your customer for this case regarding but, not proper response from you hand.

                              Plz do the needful.

                              regard
                              Rahul Savaliya
                              [protected]
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                                V
                                Vivekanand Sachdeva
                                from Ajmer, Rajasthan
                                Sep 18, 2018
                                Resolved
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                                Resolved

                                Address: Mumbai City, Maharashtra, 122006

                                My name vivekanand sachdevadp and or
                                Icici bank dp id in302679
                                Client id 31831943
                                Icici bank s/b a/c no.[protected]
                                Nsdl.. Cas id[protected]
                                I want to change my email id as... [protected]@yahoo.co.in
                                I want to change my mobile no. As +91 [protected]
                                I may add here that all mail by bank and or by dp or by nsdl comes on this mail id and i affirm of received all messages on the above stated mobile no.
                                Plz do the needful expediaciously. Thanks.
                                Oct 21, 2018
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 18, 2018
                                ICICI Bank Customer Care's response
                                Dear Customer,

                                We will have our official get in touch with you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  Chellaiya
                                  from Chennai, Tamil Nadu
                                  Sep 18, 2018
                                  Resolved
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                                  Resolved

                                  Address: Coimbatore, Tamil Nadu
                                  Website: Consumer complaints

                                  I also received call from icici bank and they just given information about one assist plan after than they automatically activated this plan and deducted rs-1399/- from my saving a/c. Without my permission. I don't need this plan actually. Please deactivate this plan and refund my money asap

                                  My account no:[protected]
                                  One assist id number: sr[protected]

                                  Make sure to deactivate this plan asap, if not.. I will complaint against this in consumer court.
                                  Thanks!
                                  Chellaiya. P
                                  Oct 19, 2018
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 18, 2018
                                  ICICI Bank Customer Care's response
                                  Dear Customer,

                                  We will have our official get in touch with you.

                                  Regards,
                                  ICICI Bank Customer Service Team
                                  Dear Customer,

                                  We regret the inconvenience caused. Request you to share your membership ID details on [protected]@oneassist.in or inbox us on Facebook or Twitter. So that, we can assist you in your case.

                                  Regards,

                                  Devendra,

                                  OneAssist, Social Media Team.
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                                    T
                                    tejraj007
                                    from Kolkata, West Bengal
                                    Sep 18, 2018
                                    Resolved
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                                    Resolved

                                    Address: Khordha, Odisha, 751003
                                    Website: www.icicibank.com

                                    Its not been month since i opened my account in icici my account (A/c[protected] has been debited twice for rs.2000/- (Dr tran for funding a/c [protected]/ [protected])

                                    I opened my account on 7th september 2018 and have not used the account once. Branch details are as follows -
                                    Siba moharana (Deputy manager)
                                    Icici bank limited
                                    Plot-10 (P)&12 (P), city mart building,
                                    Bermunda, bhubaneswar, odisha-751003
                                    Tel-+91 [protected]
                                    Sep 18, 2018
                                    Complaint marked as Resolved 
                                    I had two RD from my account which i have not authorised. When i went to the branch about it they credited back the amount to my account. I'm guessing they do this to complete their monthly target or something
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 18, 2018
                                    ICICI Bank Customer Care's response
                                    Dear Customer,

                                    We regret any inconvenience caused. Our official will get in touch with you.

                                    Regards,
                                    ICICI Bank Customer Service Team
                                    Please change my credit card delivery address to building 6, 6th floor, unit 2, divyasree Orion infrastructure Pvt LTD, raidugram, Hyderabad 500032 my wave bill number [protected]
                                    ICICI Bank Customer Care's response, Sep 18, 2018
                                    Verified Support
                                    Dear Customer,

                                    We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5chh0_aaaa) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
                                    I am siddharth ajay thakur.my bank name is icici bank ltd.my account is debit freez 28 june 2018 .i m ask for bank person told me custmer care ask him.my account no.[protected]
                                    ICICI Bank Customer Care's response, Sep 18, 2018
                                    Verified Support
                                    Dear Siddharth Ajay Thakur,

                                    We regret the inconvenience caused. Our official will get in touch with you.

                                    Regards,
                                    ICICI Bank Customer Service Team
                                    I'm totally dissatisfied with your service. I had to recharge my number with different payment mode. So please refund my transaction amount.
                                    Date : 12 Sep 2018, 11:38
                                    Tо : Indiaideas([protected]@icici)
                                    Google Transaction ID: CICAgMD6sf
                                    UPI Transaction ID : 65474332
                                    ICICI Bank Customer Care's response, Sep 19, 2018
                                    Verified Support
                                    Dear Raj shree roy,

                                    We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5chh0_aaac) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      S
                                      shweta katavakar
                                      from Proddatur, Andhra Pradesh
                                      Sep 18, 2018
                                      Resolved
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                                      Resolved

                                      Address: 201301
                                      Website: www.icci bank.com

                                      Sr[protected] is complaint no from my account money has been deducted as fraud transaction of 2750. I have raised the complaint transaction on 27th july. Icici bank people promised me that i will my money refunded within 35 working days i.. E 17 sep 2018. But yesterday i called them for complaint status they said that complaint status is still open and they can not refund amount. Kindly refund my money on urgent basis
                                      Oct 19, 2018
                                      Complaint marked as Resolved 
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 18, 2018
                                      ICICI Bank Customer Care's response
                                      Dear Shweta Katavakar,

                                      We regret the inconvenience caused. Our official will get in touch with you.

                                      Regards,
                                      ICICI Bank Customer Service Team
                                      Bank employe miss beaver bank employe name is rafik khan
                                      ICICI Bank Customer Care's response, Sep 18, 2018
                                      Verified Support
                                      Dear Rubal Khurana,

                                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5chh5_aaaa) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
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                                        A
                                        Akshaypoul007
                                        from Nagpur, Maharashtra
                                        Sep 18, 2018
                                        Resolved
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                                        Resolved

                                        Address: Pune, Maharashtra, 411007

                                        Dear sir.
                                        My name is akshay poul and from two months. My icici bank account 419 rs debited this is twic or thrice in the month (Ecscngchg + 18gst) i dont know why bank do this nonsence charges from salary account.
                                        Before the amount deduct they cant alert me. And amount is debit from account. I am very sad with this bank. Becouse my money is not safe. And when i need money this bank is deduct from my account. I hate icici bank
                                        Oct 19, 2018
                                        Complaint marked as Resolved 
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Sep 18, 2018
                                        ICICI Bank Customer Care's response
                                        Dear Akshay Poul,

                                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5chh1) in the subject line of your email. Our official will assist you.

                                        Regards,
                                        ICICI Bank Customer Service Team
                                        ICICI Bank — Money Withdrawal without notification
                                        ICICI Bank Customer Care's response, Sep 18, 2018
                                        Verified Support
                                        Dear Subhrajyoti Banerjee,

                                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5chh1_aaaa) in the subject line of your email. Our official will assist you.

                                        Regards,
                                        ICICI Bank Customer Service Team
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