ICICI Bank Complaints & Reviews

I am an account holder of icici bank for about 12 months. When i went to take money from the atm, my money in account was less from the previous days balance. I was thinking why i was having such deduction and i checked my mail and phone whether i received any notification. But i didn’t. Then i went to my personal banking website and checked for the reason. Then i saw a charge of 82 rupees in the name of smab chgs aug18. My account no[protected] is contact no [protected]- email [protected]@gmail.com
Date of incident 4/10/2018

Without any confirmation or information i got a message that money was deducted from my account. I got this bank alert 2 times at first it deducted in very small amount and later it deducted large amount. How it is possible that someone can deduct money from my account without any message, otp. Is that any security taxation that deducts money. Please consider this complaint and kindly help me out of this issue and credit my money back into my account.

I am completely unaware of this charges, why deducted from my account with out any confirmation or not even a message to my registered mobile number. Even if it is related to demat account also it's for free then for what this amount and why. Till now i didn't observe on the basis of trust on icici but now i want my money back... Please consider this complaint and take the necessary action accordingly.

Hi,
I have done one transaction on Website via Google Pay. My money got deducted but transaction got cancelled. Money sent to Indiaideas. I called customer care as well but no one is giving me idea where my money goes. Kindly Check it and refund my money as soon as possible.
My UPI transaction ID:[protected]
Google Transaction ID: CICAgKCC8obBbw

My icici account :[protected] is showing below
03/10/2018 in[protected] dp chgs till aug-18 dr. 826.00

My dp account is dormant and i had not used it from years.
Also the account linked to the icici demat account is also dormant.

How could bank debit the money from another account without my permission. Also it was clearly told by your demat representative that no charges will be deducted on this.

Br-piyush
[protected]

I have been on break for 2 years from july 2016 to april 2018 and my icici card shows card invalid status when i try to login through corporate portal. For the past three monthe my card is not credited with any amount and this month (Sep) i received a message that my card is credited with 2500.
But when i tried to access my card it is getting declined. Am not able to use the amount available in the card.

Please resolve...

My brother's credit card is been overcharged for the month sep 2018. Moreover, we have paid the last month (Aug) due already, but again charged for this month.

I have sent the complaint yesterday and no reply from their end. The customer care number is not working[protected] and no response when i contacted chennai office.

I am displeased with icici.

Sir
My name is nikhil i worked in kothapet (Greenhill branch, hyderbad) iam received
My salary cheque was received only june month i worked 2 months 10day sir. I didn't received my salary cheque of month july
And i already resignation is given for iprocess lakidikapul so please kindly accept my request please sir
Thank you
Yours faithfully
Chitamhanmathu nikhil
Emp id : c111254

Every bank is giving insta or any Loans on max ~14% interest annually. ICICI charging interest 48% Annually +GST + late fine + overcharge fine on Remaining Shopping Amount. I paid approx 15K since last 3 months and it all goes only to balance fine and interest and All the shopping value is still untouched. zero credited even after 15K payment.

I request to reverse all charges and add as credit to the credit card. And convert all shopping values to EMI with valid interest as of today every banks is giving for Insta/jumbo/personnel loans. I cant pay so heavy charges. Also remove auto Payment from saving account.

Otherwise I will stop all credit cards payments and I will apply for final settlement where only shopping value will be counted.

I have not opened any health insurance scheme with icici bank, but it is automaticallly got created and the amount is by default getting debited my icici savings account. Have called multiple times to icici customer care by providing all the details, but they are not helping me out to resolve the issue in closing this health insurance/current account.

I am Umasankar Selvaraju, deputed to USA for a work. I am ICICI customer and account number[protected]. On September 11th, 2018, I did normal mode money transfer $5000 from my US bank to my SBI account using ICICI money2India service.

I got the conversion money to my SBI Beneficiary Account on same day in an express transfer mode. But i opted for normal mode transfer.

Unfortunately, during this transaction, my US account debit card was stolen and reported to US bank. They closed my US bank account for security purpose. So money conversion transaction was rejected due to account not available. I had a discussion with ICICI customer service and told the reason for rejection. They said that ICICI bank did not validated my US account from their side before transferring the money to beneficiary account which is their mistake. I agreed the issue and accepted to transfer the money back to them once I get a proper email with valid reason for not validating my source USA account and reason for express mode transfer instead of normal mode transfer.

But I have not received response for my email and asked me to pay additional Rs 10, 000 extra. And also they marked lien on all my ICICI checking & saving account without informing to me which is unfair and not legally permitted to touch my accounts without my authorization.

I raised a complaint against this issue and number is SR[protected]. I need a justification from ICICI bank for touching my checking & saving account without my approval . And also, i need justification why they have initiated express mode transfer while customer is not opted for the service.

I have a salaried account with icici and have full trust on the bank because of which i have never thought and thereby never checked my transactions online.

But, i was shocked with an incident, when i checked my transactions details mistakenly. I found some unnecessary transactions from icici as dp charges. Although i have never opened any demat account with icici, i have been charged a dp fees of '7.46/- on may 29, 2018', '199.04/- on june 01, 2018', '32.96/- on aug 28, 2018' and '793.04/- on sep 29, 2018' without any prior intimation.

I need proper justification for the same and also wants to revert this fraud/unwanted transaction by the bank and wish to close this service as soon as possible.

Also, i wish to receive a intimation mail/message of all such types of transactions in the near future.

I called the support staff twice to request to waive off the late payment interest fee but they blatantly refused to do so.

I literally begged them to waive the fee off and consider that i am an old customer who is using their services from last 7 years. Due to some circumstances, i was delayed to make the payment by a couple of days but did the full payment as soon as i could. I spoke to naveen and then to raghuram (Their floor manager) requesting them to help, and despite begging them for several minutes i had to ultimately give up on the request.

Never expected this from such a good brand. I was really happy with icici services until now.

My saving a/c is closed, n now i have new saving a/c ‘s what’s the icici mobile app is doing is logging in me with my old a/c what i have closed because of the same mobile no. My old a/c name was amit agrawal n purvi agarwal n new a/c name is amit agrawal n girdhar agarwal & 2nd a/c is vimal devi n girdhar agarwal. Please help me out of this problem.

I am mohit jain. 826.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till aug-18) dp charges on

26/09/2018. I have never activated and used my demat account till now. There was no prior notice. I haven't received any deduction

Message to my mobile. I need justice and my money back immediately. My account number is[protected].

When i download my transaction history its showing
(Dmc/in[protected] dp chgs till aug-18)

Recently i opened salary account in icici bank in aug 2018, rs. 1899/- for wpp new policy has been deducted from my account without prior approval of me. I have not requested for any service from icici bank.

I got a call from icici bank & they were asking for activating some service, but i have denied the same. Post denying the request for any sort of service activation, my account has been debited. Request your help looking into this issue as soon as possible. I would be very much thankful to you for this purpose.

Hi team,

I transferred rs 100000 through imps on 1st october at 9.38 am from icici a/c to vijayabank a/c.

Transaction remark :

Image. Png

The amount did not get credited to the beneficiary account neither was refunded back to my account.

But i got a message that said

"dear customer, imps txn ref * for rs.100, 000.00 is timed out at beneficiary bank on 01-oct-2018 09:38:21. Txn status will be updated by bene bank in 3 working days.

Hello, i have invested in unsecured bonds ie, money multipler bonds on 19.12.1997. Issue price 3000. Face value 24000. Date of maturity 21.01.2015. I'm not able to redeem my amount from past 3 years. I have logged a complaint in icici head office bangalore and have not received a response. I need to know what as the current status of b this bond and redeem amount. Please look in to this as soon as possible.

I was making jio recharge bosster online payment on [protected] It was asked to choose mode of payment. I choosed upi instead of debit card. When i clicked upi it asked me my rs.51 which was my recharge amount. It was [protected]@icici, when i transfered rs 51, amount was deducted from my account, but i didn't get any recharge massage from jio care and my bill payment is not done. So please refund my amount immediately to my account.
Nirmal Singh Narzary

I am the a/c holder of icici bank from last 1 year,
Now they have charged Rs.177 under this category DCARDFEE3836AUG18-JUL19 on 27 Sep 18.
I am not aware what type of charges are these.
They never informed me regarding these charges either by email or by letter.
Who has given right to icici bank to deduct the money without informing us.

I want my money to be credited in my a/c which they have deducted from my a/c.

Sunny Kumar.
Account no:[protected]