ICICI Bank Complaints & Reviews

As when i booked train tickets from my mobile icici account from my debit card the amount was deducted twice from my account and i was very regret by this situation but the ticket appears only once why this happen i'm very unhappy with this issue. Please kindly solve my issue. And i want my money back to my account since i didn't get the ticket why this happen. So please kindly checkout this.

Nov 8, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 07, 2018

ICICI Bank Customer Care's response Dear Naga Venkata Nikhila,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5e46g) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Icici bank people are highly unprofessional and now i setiously will take step by complaining with the resposible authorities as i even earlier filed a complaint and no step was taken. And on a highr note again the smab charges got deducted that to from a 0-balance salary/saving account. And tgen these people want customers to use appropriate lamguage for them and they just make customers keep waiting for the response from them.

Nov 7, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Oct 07, 2018

Updated by Mandvi Bathla You people are here to serve people not to loot the money out of their earned money.

Oct 07, 2018

Updated by Mandvi Bathla You can notify a person about the amount being debited or credited but why not tell/notify that how you people are playing with the money in their accounts?

Verified Support

Oct 07, 2018

ICICI Bank Customer Care's response Dear Mandvi Bathla,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (Ida5bqqf_2) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 110032

Sir/madam;
Today i have applied to withdraw for rs.20000/ but recieved cash rs.18500/- rs. Details (2000×9 and 500x1) instead of 20000/-from atm at 09.02 tha machine atm no. Spcnd001 at shahdara delhi near baburam school and my transaction i'd is sb498800 dtd 06/10/2018
This is very bed no any slip in atm and no any one gaird available that time..
Sir please accept my complaint & get check in atm..
So i request you to credit my balance amt 1500/- in my account
Name suraj parakash
A/c no.[protected]
Mob [protected]

+2 photos

Nov 8, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 07, 2018

ICICI Bank Customer Care's response Dear Suraj,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Ganjam, Odisha, 761020

Website: [email protected]

Dear sir,
I have got the personal loan from fullerton india. I am paying the loan due on 5th of the every month. Last september 5th is sunday so it will hit on 6th. Unexpectedly my salary not credited on 4th of september. As i know that my account is not having sufficient funds i have deposited my amount in branch on 9 am (I am the first customer to pay in) on 6 th september. Usually ecs will hit my account on 10 am to 11am. But in the evening i am getting message that your ecs has returned due to insufficient funds and charged rs.410 from my account. I have called customer care and they are saying that ecs will hit any time even before office hours. Is that possible to happen? I want to know... If you have any idea about this please mail me. My email id is [protected]@gmail.com
Thanks & regards,
Pritish debasis

ICICI Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 110030

My account[savings] got debited with 413 rs against ecsrtnchg in 4th oct, can you explain why this amount got deducted. Please help... You can mail me at gaurav. [protected]@gmail.com. See, i am your genuine customer from long years and i trust upon your banking services, so i request you to please take my complaint in the top at the priority level.

Please refund debit amount as soon as possible.

Thanks & regards
Gaurav prakash

+1 photos

ICICI Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra, 400057

Dear sir/ madam,

This is with reference to credit card no. 4375 xxxx xxxx 5004.

I am surprised to know that in card statement dt: 20/08/2018 total charges of inr 1, 522.37 have been charged including late fee payment, finance charge and gst. I have made payment amounting to inr 3, 209.00 through cheque no. 033017. Cheque was dropped at cheque drop box of icici bank vile parle east branch.

I tried calling icici bank credit card helpline though all in vain.

Again, in card statement dt: 20/09/2018 total charges of inr 2, 131.42 have been carry forwarded including late fee payment, finance charge and gst.

Request you to please take up the matter with icici bank card division and help to obtain waiver o[censored]nauthorized credit card charges amounting to total of inr 2, 131.42

ICICI Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Dear sir,
I have got the personal loan from moneyview app. Loan amount is auto debited on 5th of the every month. Today 6th i checked my statement and i found out tat ecs charges of rs.413 from my account. I had sufficient funds for the loan to be auto debited. Now i dont have enough money to repay my loan. Please help.
My email id is [protected]@gmail.com
Thanks & regards,
Raghuveer

ICICI Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Pune, Maharashtra, 411028

Yesterday we got call from this [protected]. Asked for bank credit card we said no because we were busy. Actually he called on company oncall no. So we are not using it for personal reason. We said we don't want so they start vulgar talks. We disconnect call but he called us at least 20+ times. Then i complaint to my manager he receive call again he start talking bad words to my manager.
We can't use bad words against him because we have ladies sitting around us.

So please do the needful.

Nov 10, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 06, 2018

ICICI Bank Customer Care's response Dear Swapnil,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5e29i) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 500085

I k balsingh, bearing card no. [protected], i called to your customer no and asked for redeem cash reward point to september month payment as rs.62000 appx, balance amt payment suggested by customer care personal as rs.60378 adnd dropped cheque before due date and credited redeemed cash as rs. 1716 on 24/9/2018. October payment as rs. 7338 in that i spend only rs.3800 appr. But how it is rs. 3500 interest charged on no amount balance amount left over there. For this i contacted customer care personals but there is no solution has given to me and due date as 8/10/2018.
Regads
Balsingh

ICICI Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I had a ICICI ONLY VIMAL VAATSALYA BONDS ..Issue date 01.07.1999 and redemption date was 01.01.2018. I have sent the original Bond on 24.04.2018 along with necessary documents to the address mentioned by the icici customer care . But still today I have not received the bond value . Please see the matter and do the needful. My all details are given below.

Bond Holder no-0000001
certificate no-11678
original bond holder-Assam sales Corporation-Agent:Reliance Industries Limited(Textile Division)
Name of Transferee- Biswanath Dutta ..(Date.26/08/1999)

ICICI Bank customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 505503

I had never asked for the one assist plan. Also, a sum of rs.1, 899 has been debited from my saving account on dated 05.08.2018 without any earlier information also not getting any customer id from one assist side for easily deactivation.
I don't want to get any such service. Please deactivate any such policies and refund my money as soon as possible. I need my money.
Please inform me on my email id after resolve my problem.
Mail id: [protected]@gmail.com

Regards
Sunil chandra
Mob no: [protected]/[protected]

Nov 7, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 06, 2018

ICICI Bank Customer Care's response Dear Sunil,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

View replies

OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Oct 8, 2018

Dear Customer,

We regret the inconvenience caused. Please be informed we have escalated your case to the concerned team. They will get back to you shortly.

Regards,

Devendra,

OneAssist, Social Media Team.

Reply

OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Oct 8, 2018

Hi Sunil,

As per the telephonic conversation happened. The mail has been sent to you. Request you to check the mail.

Regards,

Devendra,

OneAssist, Social Media Team.

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Kurnool, Andhra Pradesh

Hello sir,
Im try to recharge for my jio number through paytm upi with 349/- amount debited from my account but recharge was not done. My upi reference number[protected].
So plase check once and recharge my number or refund the amount to my account. My mobile number [protected].
Thanking you...
Regards,
Shiva Kumar.

+1 photos

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

The one assist has been activated on my credit card without any prior notice to me about its charges and my credit card statement involves the charge of 900 rs for the same. Iam not ready to pay this charge as i was not aware about its charges, which specifies the consumer being uninformed.
I reques you to deactivate the service or else ill have to move to further autorities for complaint.

ICICI Bank customer support has been notified about the posted complaint.

View replies

OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Oct 5, 2018

Dear Customer,

Greetings from OneAssist!

We regret the inconvenience caused. Your membership cancellation is processed vide service request number 3611283. Your amount 999/- will be credited in bank account within 5 to 7 working days.

Regards,

Devendra,

OneAssist, Social Media Team.

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Jhajjar, Haryana, 124507

I have been holding the ICICI bank account for then five years and last month for the first time an Amount of Rs 425 was deducted from my account under the MAB chgs, without even notifying me or sending me a message for the deduction . I thought that i might have bought something and forgot about it but in the statement today i received, it displayed that i have been charged for something spelt as MAB chgs . It have never happened before and at the time of opening my account i was not made aware of any such charges, so why am i charged of something which i was not made aware of in advance . Please look into the matter and help me in getting a refund of my money as soon as possible .

+1 photos

Nov 5, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 05, 2018

ICICI Bank Customer Care's response Dear Customer( tony94),

We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

View replies

K

Komalgade

Apr 25, 2021

Komal n gade 26 april 2021 Pune Maharashtra
I have been holding the ICICI bank account for then five years and last month for the first time an Amount of Rs 750was deducted from my account under the MAB chgs, without even notifying me or sending me a message for the deduction . I thought that i might have bought something and forgot about it but in the statement today i received, it displayed that i have been charged for something spelt as MAB chgs . It have never happened before and at the time of opening my account i was not made aware of any such charges, so why am i charged of something which i was not made aware of in advance . Please look into the matter and help me in getting a refund of my money as soon as possible .

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Icici bank sms, otps are not being received since 12.09.18. Customercare cannot help and putting the onus on service provider! Have been receiving messages from all and sundry except icici bank!
Among the bizarre solutions suggested by the relationship manager include taking the sim out and putting it in another handset. Tried everything, nothing works and icici does not want to explore the root cause for it.
Also, the imobile...

Helpful

Found this helpful?

Write a comment

Address: Tirupur, Tamil Nadu, 638460

I am an account holder of icici bank for about 12 months. When i went to take money from the atm, my money in account was less from the previous days balance. I was thinking why i was having such deduction and i checked my mail and phone whether i received any notification. But i didn’t. Then i went to my personal banking website and checked for the reason. Then i saw a charge of 82 rupees in the name of smab chgs aug18. My account no[protected] is contact no [protected]- email [protected]@gmail.com
Date of incident 4/10/2018

Nov 4, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 04, 2018

ICICI Bank Customer Care's response Dear Customer,

We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Without any confirmation or information i got a message that money was deducted from my account. I got this bank alert 2 times at first it deducted in very small amount and later it deducted large amount. How it is possible that someone can deduct money from my account without any message, otp. Is that any security taxation that deducts money. Please consider this complaint and kindly help me out of this issue and credit my money back into my account.

Nov 4, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 04, 2018

ICICI Bank Customer Care's response Dear Divya,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

View replies

S

Shivlok

from Chennai, Tamil Nadu

Oct 4, 2018

Please bring back old system of writing in deposit slips.

Reply

Z

ZAIRA ALMAS

from Umred, Maharashtra

Oct 4, 2018

Dear Sir,

I have always paid my bills within the stipulated time inspite of this I have been charged interest, the amount being 3368.00 CR. Kindly let me know why I have been charged and send me an appropriate statement.Else I would have to switch over to some other bank as your service in other words can be described as fraudulent.

Reply

ICICI Bank Customer Care's response, Oct 4, 2018

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5dpiy_3) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Bangalore, Karnataka, 560100

I am completely unaware of this charges, why deducted from my account with out any confirmation or not even a message to my registered mobile number. Even if it is related to demat account also it's for free then for what this amount and why. Till now i didn't observe on the basis of trust on icici but now i want my money back... Please consider this complaint and take the necessary action accordingly.

Nov 3, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2018

ICICI Bank Customer Care's response Dear Kanithi Jayasree,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5dkbr) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

View replies

I

Ishwar Bairwa

from Jaipur, Rajasthan

Oct 4, 2018

I am give upi pement by keedit bee 1.10.2018 but pement not received keedit bee please help me and refund my money

unnecessary dp chgs deduction - Comment #3229446 - Image #0

Reply

ICICI Bank Customer Care's response, Oct 4, 2018

Verified Support

Dear Ishwar Bairwa,

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5dkbr_2) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Hi,
I have done one transaction on Website via Google Pay. My money got deducted but transaction got cancelled. Money sent to Indiaideas. I called customer care as well but no one is giving me idea where my money goes. Kindly Check it and refund my money as soon as possible.
My UPI transaction ID:[protected]
Google Transaction ID: CICAgKCC8obBbw

Nov 12, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 04, 2018

ICICI Bank Customer Care's response Dear Customer(hny[protected] ),

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5dpix) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

My icici account :[protected] is showing below
03/10/2018 in[protected] dp chgs till aug-18 dr. 826.00

My dp account is dormant and i had not used it from years.
Also the account linked to the icici demat account is also dormant.

How could bank debit the money from another account without my permission. Also it was clearly told by your demat representative that no charges will be deducted on this.

Br-piyush
[protected]

Nov 13, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2018

ICICI Bank Customer Care's response Dear Ayush,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

View replies

I

Indu voleti

from Mumbai, Maharashtra

Oct 4, 2018

I have booked an order in pqytm and later i have returned it.
I got message from paytm that my amount is credited to my icici account but i could not find my amount credited to my icici account

unauthorized dp charges deducted for rs 826.00 - Comment #3229318 - Image #0

Reply

ICICI Bank Customer Care's response, Oct 4, 2018

Verified Support

Dear Indu,

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5djfe_aaaa) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

M

Murad Chikte

from Mumbai, Maharashtra

Oct 4, 2018

Mere a/c se ecsrtncharg 412ru.kai ke nikale hai

unauthorized dp charges deducted for rs 826.00 - Comment #3229340 - Image #0

Reply

ICICI Bank Customer Care's response, Oct 4, 2018

Verified Support

Dear Murad,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5djfe_aaab) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

ICICI Bank Complaints & Reviews

File a complaint to ICICI Bank

ICICI Bank reviews & complaints page 536

I'm complaining about mobile banking

Post your Comment

unauthorised deduction and no response for previous complaint

Post your Comment

applied to withdraw for rs.20000/ but received cash rs.18500/- from atm

Post your Comment

ecs debited my 410 rupees

Post your Comment

ecs unauthorized charge

Post your Comment

unauthorized credit card charges

Post your Comment

icici bank ecs charges

Post your Comment

vulgar talks

Post your Comment

unauthorised credit card interest charges in september 2018

Post your Comment

redemption of bond

Post your Comment

deactivate plan, and refund my money 1899 /-one assist.

Post your Comment

transaction of 349/- for jio recharge. amount debited from my paytm upi account but recharge was not done

Post your Comment

icici one assist

Post your Comment

deduction of money on account of mabchgs

Post your Comment

not receiving sms, otp on phone

smab charges deduction for my account

Post your Comment

money deducted from my account unknowingly

Post your Comment

unnecessary dp chgs deduction

Post your Comment

money got deducted but not processed

Post your Comment

unauthorized dp charges deducted for rs 826.00

Post your Comment

Related businesses