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ICICI Bank Complaints & Reviews

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Updated: Mar 18, 2026
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C
Couplr
from Darbhanga, Bihar
Sep 25, 2018
Resolved
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icici bank cheating customers

Address: Patna, Bihar, 800006

Dear Sir,
I'm Vikram holding ICICI savings account for past 3 years. A/C#[protected] in kumhrara Patna Bihar.
Without any intimation my account has been debited. I have never come across something like this on a monthly basis.
Please take some action against the bank, if it is not complying RBI standards / guidelines.

[protected] MABChgs-Jul18+GST Dr. 514.49
10-11-16 MABChgs-Aug18+GST 379.42...
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P
PrasadJain74
from Pune, Maharashtra
Sep 25, 2018
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Address: Pune, Maharashtra, 411041

On 1st July 2018, I swiped my ICICI bank credit card for a transaction of Rs. 480 at Shivam Collection Pune to purchase some clothes. But the mPOS machine showed the transaction as declined. I tried one more time but again it showed declined. So I Used my RBL card for payment which was successful. Then on 4th July, I logged a complaint about it. They started an investigation and for that time the transaction was not charged. After completing the investigation, on 2nd Sept 2018, they reverted and charged me saying that they have provided the service. So I spoke to their manager Nazia. She told me that the merchant has claimed the amount and they paid it. ICICI also provided me the receipt but the receipt shows transaction was for my RBL card. Then I again spoke to ICICI and Nazia told me it is the swipe machine linked to RBL bank. So I enquired to the Shivam collection and they told me that their account with Baramati sahakari bank and not with the RBL bank. So I again called them on 21 and 24 Sept 2018. But ICICI told that they can not do anything because they gave service. The fact is that the transaction was declined. I told them every time, they passed the time and finally denied to cancel the charges for declined tran
Oct 27, 2018
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Sep 26, 2018
ICICI Bank Customer Care's response
Dear Prasad Jain,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5d2cw) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Sep 27, 2018
Updated by PrasadJain74
Hi
I have forwarded this to [protected]@icicibank.com. By the way, I did this at the very beginning but forwarded again.
Sep 27, 2018
Updated by PrasadJain74
Thank you.
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    R
    radheshyam raika
    from Rajsamand, Rajasthan
    Sep 24, 2018
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    Address: Sikar, Rajasthan, 332028

    Dear Sir,

    i have submit all document as on 11-sep-2018 but your side any no response for below loan today i receiving application no.now i arrange my loan requirement completed no any requirement loan payment now.please send my document copy return me.

    Radheshyam R
    ICICI Bank customer support has been notified about the posted complaint.
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      S
      saurabh222441
      from Delhi, Delhi
      Sep 24, 2018
      Resolved
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      Resolved

      interest charges on overdue amount

      Address: New Delhi, Delhi, 110005

      Dear Concern

      I request you to please cancel / waive off Interest charges in my current statement of my card.
      Payment due on 10/09/2018 Rs 59, 792
      Payment made on 10/09/2018 Rs 58, 775
      Unpaid due amout on 10/09/2018 Rs 1017
      Now on 23/09/2018 interest + Gst charges Rs3336
      Today on 24.09.2018 I got to know about this non paid amount of Rs 1017.
      I therefore immediately made a payment of...
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      Ajesh PK
      from Thiruvananthapuram, Kerala
      Sep 24, 2018
      Resolved
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      Resolved

      Dear sir / madam,

      This is in regards to online fund transfer from my hdfc savings a/c no. *3354 mistakenly transferred into icici a/c. *00397, during transfer i typed the first two digits as 28 instead of 24 eventhough the account holder name and ifsc was correct.

      I request you to please reverse the transaction to hdfc savings a/c
      *3354
      Transaction id:[protected]
      Amount transferred is rs.1000
      Dated: 20/09/2018

      When called both the cc, hdfc asks me to contact icici and icici asks me to contact hdfc, what should i do.??
      Oct 27, 2018
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Sep 24, 2018
      ICICI Bank Customer Care's response
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5cwpi) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        B
        bsure28
        from Delhi, Delhi
        Sep 23, 2018
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        Resolved

        cheque bounced, not cleared

        Address: New Delhi, Delhi, 110045

        Issued a chq 285879 dtd 06-08-18 to anjali behera of rs.305000/- but chq not credited her a/c and returned by icici bank, reason not mentioned only kindly contact drawee mentioned which is not clear to me. I was contacted your branch sec.15 gurgaon but there not have more information about cheque clearing. So please inform me why the said amt of chq was returned by icici, since there is sufficient balance.
        Several times mailed and...
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        A
        abhinav2267
        from Dhanbad, Jharkhand
        Sep 23, 2018
        Resolved
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        Resolved

        Address: 248001
        Website: dled.nios.ac.in

        I used eazypay payment gateway for transaction on the website dled. Nios.ac.in on 23 july 2018.
        Although the amount was deducted from my account and the transaction was successful but the dled. Nios.ac.in website is still showing the amount as unpaid. Kindly rectify the issue.
        Transaction/reference id: othpg 666538 eazypay secretary natimumbai
        Amount:rs 500
        Sep 26, 2018
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Sep 23, 2018
        ICICI Bank Customer Care's response
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5cuub) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
        I used eazypay payment gateway for transaction on the website d
        Nios.ac.in on 25 September 2020.
        Although the amount was deducted from my account and the transaction was successful but the Nios.ac.in website is still showing the amount as unpaid. Kindly rectify the issue.
        Transaction/reference id: FYG-2091333 eazypay secretary natimumbai
        Amount:Rs 2444,
        My maip id is - > [protected]@gmail com.
        Please help me i don't have more amout to pay again.
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          C
          col balbir singh
          from Pune, Maharashtra
          Sep 23, 2018
          Resolved
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          Resolved

          Address: 411001

          Got an sms from bank
          Mandate registrationumrn sbin[protected] for rs 4000 issued to
          Indiaideasreceived today.in case of anyissues pl contact branch
          No such transaction done by me do not know how this has been done
          Please intimate details of such transaction so that i can identify the issue
          Kindly send details of the above mandate registration so that the authenticity can be ascertained
          Oct 25, 2018
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Sep 24, 2018
          ICICI Bank Customer Care's response
          Dear Customer,

          We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5cwpj) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            T
            Thiyagarajan palanisamy
            Sep 22, 2018
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            Resolved

            Address: Cuddalore, Tamil Nadu, 607103

            I received mail from icici bank today that rs-1399/- deducted from my credit card to one assist membership fee. Icici customer rang information. I dont even know the company and this kind o[censored]nsolicited charging of my credit card and use of my card by the company is really a criminal act and the co.
            I want my money back. Dont dare again to do this.

            Please deactivate and refund my money asap
            Name: thiyagarajan
            Date of incident : 22/09/2018
            Hdfc credit card no. Xx0003
            Mobile no: [protected]
            Email : p. [protected]@arkema.com
            Oct 23, 2018
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Sep 22, 2018
            ICICI Bank Customer Care's response
            Dear Thiyagarajan palanisamy,

            We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.

            Regards,
            ICICI Bank Customer Service Team
            Dear Customer,

            Greetings from OneAssist!

            We regret the inconvenience caused. We request you to share your membership ID details on [protected]@oneassist.in or Inbox us on Facebook or Twitter. So that we can assist you in your case.

            Regards,

            Devendra,

            OneAssist, Social Media Team.
            Dear Sir,
            I have paid sum of rupees 30, 000 instead of 10, 000 rupees on 20/09/2018 for ICICI credit card. So kindly refund the amount sum of rupees 20, 000 to my SBI account. A/C no [protected], IFSC Code- SBIN0004675. Pls do the needful ASAP regards,

            J. Edwin Premkumar
            [protected]
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              S
              students life masti
              from Haridwar, Uttarakhand
              Sep 22, 2018
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              Address: New Delhi, Delhi, 274802
              Website: www.indiaideas.com

              Sir... My name is devendra kushwaha s/o nervdeshwar and i am a student of b tech final year sir my money deducted from upi (Tej) transaction amount of 1507. 50 rupees for transaction of gate examination form there is one option that is upi paymnet i went that way and complete my transaction but in gate form here is not successful payment that's why my payment is not complete but my deducted from upi transaction through tej.
              Sir.. Please make them refund as soon as possible and my upi transaction id is :[protected]
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                N
                Neetika A
                from Jodhpur, Rajasthan
                Sep 22, 2018
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                Resolved

                Address: Jaipur, Rajasthan

                Respected sir/madam,
                I was making payment on 22 september 2018 night for gate form. Source was icici internet banking amount was deducted from my bank account but payment was not made. So please see to the issue and make sure amount should be refunded bank into my bank account

                My icici bank account no - sba[protected]
                My mobile no:[protected]
                My name: neetika agarwal

                Thanking you
                Yours faithful
                Neetika agarwal
                Oct 24, 2018
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Sep 22, 2018
                ICICI Bank Customer Care's response
                Dear Neetika A,

                We will have our official will get in touch with you.

                Regards,
                ICICI Bank Customer Service Team
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                  C
                  Chandrakant Vaykole
                  from Mumbai, Maharashtra
                  Sep 22, 2018
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                  Resolved

                  money multiplier bond-0898-mmb-three

                  Address: 421201

                  22.09.2018
                  Sir/madam,
                  We bought one icici "money multiplier bond-0898-mmb - three" in 05.10.1998. Whose face value was rs.1, 00, 000/-. It's redemption date is[protected] given on certificate now what is status and i want to know the present vaule of these, as i heard that these are redeemed so please up date
                  Bond details:

                  Name of the bondholder : ruchira chandrakant vaykole
                  U/g chandrakant namdeo...
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                  S
                  SG the man
                  from Kolkata, West Bengal
                  Sep 22, 2018
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                  Address: 700111

                  Sir,
                  I did a recharge from my jio app. And paid through upi by paytm payment bank at 19/9/2018 12:46am..
                  My money got deducted from my bank and got a confirmation sms.. But jio isn't giving me the recharge facility saying that the payment was declined..
                  My upi transaction id:[protected]
                  My paytm bank bank account no. Is [protected].
                  It was a total fraud. Both the parties are notifing me..
                  Jio-"sir, your recharge got declined"
                  Paytm-"sir, your payment was successful"
                  In middle why [protected]@icici took the payment but did not send to jio..
                  I have recharged my jio number [protected] through my jio app on 04/10/2018 through upi and accordingly amount deducted from my account but recharge yet not done so plz refund my money
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                    S
                    Supriya Hari
                    from Pune, Maharashtra
                    Sep 28, 2018
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                    Address: 416520
                    Website: Consumer complaint

                    Dear Team,
                    I am an ex-employee of ICICI Bank. My employee code was 210055. I resigned and completed my services at ICICI bank on 13 Oct 2016. Still, now I have not received any experience or relieving letter from ICICI Bank. It has been very traumatizing because I am unable to apply elsewhere because of this unavailability of experience letter.
                    Kindly help me out and do the needful.

                    Thanks and regards,
                    Email Id- [protected]@gmail.com
                    Con no- [protected]
                    ICICI Bank customer support has been notified about the posted complaint.
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                      J
                      jeerivrreddy
                      from Thiruvananthapuram, Kerala
                      Sep 21, 2018
                      Resolved
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                      Resolved

                      Address: Hyderabad, Andhra Pradesh, 500060
                      Website: [email protected]

                      Dear sir, so for not recied my car noc, i complited due 2007. A/c-no-lahyd[protected]. Yesterday i went your bank, told that it was block. I asked why? It was comes from mumbai bank. So kindly send noc for my car lone. I got personal lone noc with me. Please help me as early as posible. My phone no-[protected]. [protected]@gmail.com. Addras -1-7-222/102, pramukha enclave, hanumannagar, chaithnyapuri, dilsukhnagar, hyderabad-500060. Ts. Thanking you sir. Regards. Cnfm, jeeeri venkatarao reddy.
                      Oct 22, 2018
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 21, 2018
                      ICICI Bank Customer Care's response
                      Dear Customer,

                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                      Regards,
                      ICICI Bank Customer Service Team
                      Hi, this is to raise and register my complaint that M/s Google has taken Rs.1300/- from my credit card account with out my authorisation.
                      Please reverse the entry and credit it, to my account.
                      Best regards,
                      Ragothaman R.
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                        M
                        Md.Mazedul Islam
                        from Duliagaon, Assam
                        Sep 20, 2018
                        Resolved
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                        Resolved

                        Address: 781321

                        I have already online applied for saving bank Account on 07.09.2018.. I got my A/C No through online.My A/C No is[protected].I have already paid 2000 (Two Thousand) rupees when I applied online on 07.09.2018.After that from the branch Bongaigaon they verify my documentation on 18.09.2018 and I also give a SBI cheque no is 962867 which will be deposited to My ICICI bank A/C no.the sum of rupees 15000/-(Fifteen Thousand) . But Still now i did not found any confirmation for activate my A/C No by the branch.
                        Oct 26, 2018
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 21, 2018
                        ICICI Bank Customer Care's response
                        Dear Md.Mazedul Islam,

                        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                        Regards,
                        ICICI Bank Customer Service Team
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                          A
                          Anil_
                          from Delhi, Delhi
                          Sep 20, 2018
                          Resolved
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                          Resolved

                          Address: 530080

                          Hi there!

                          When ever i try to open the imobile application, an alert pops up saying open app again and when i click it, a new pop up comes asking me to close the app.

                          I have tried uninstalling and re-installing, clearing the app data, force stopping the app, restarting my device. But none worked for me.

                          Can you please check and resolve this issues that i am facing.

                          Thanks,
                          App user
                          Oct 21, 2018
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 20, 2018
                          ICICI Bank Customer Care's response
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5cowi) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
                          Hi i am alok Kumar Prusty i am holding a salary account of icici bank. today 20.09.2018 i saw my money deducted 14 times for posdec chg 29.50 for 13 times and 21.50 for 1 time.i am totally unsatisfied with this hidden charges. I want my money back else am closing this account. Move to other banks.
                          ICICI Bank Customer Care's response, Sep 21, 2018
                          Verified Support
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5cqz9_aaaa) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            M
                            manjunath KE
                            from Bengaluru, Karnataka
                            Sep 20, 2018
                            Resolved
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                            Resolved

                            Address: Bangalore, Karnataka, 560017

                            I had a atal pension yojana account with pran =[protected] that was linked to my icici bank account. I had submitted a application on 19/june/2018 to close the my apy account and refund money back to icici bank. I have the acknowledgement with me. They told me it will take upto 45 days to close the apy a/c and credit my money. I had submitted the application form to icici bank at old airport road, hal, bangalore branch.

                            But, till date i did not receive any closure confirmation or money refund. I had visited my branch in old airport road, hal, bangalore multiple times, but they are also not responding properly.

                            Hence, i request do me the needful asap.
                            Oct 9, 2018
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 20, 2018
                            ICICI Bank Customer Care's response
                            Dear Manjunath KE,

                            We regret the inconvenience caused. Our official will get in touch with you.

                            Regards,
                            ICICI Bank Customer Service Team
                            I have a salary a/c from 2017. I have regined after 5 month job but my salary account is there till now. And Account Balance is 9000. Today I found that smab Charge taken by ICICI bank 280 rupees for the month July and August with out any information.
                            ICICI Bank Customer Care's response, Sep 21, 2018
                            Verified Support
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5cn7t_aaaa) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              N
                              naresh Chikyala
                              from Hyderabad, Telangana
                              Sep 20, 2018
                              Resolved
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                              Resolved

                              Address: Prakasam, Andhra Pradesh

                              I am not requested any expression debit card but daily i am getting msgs like with in 12hrs your balance will deduct for expression debit card sr[protected]. I am not at all applied any expression debit card. I dont know what is expression debit card also pls resolve and dont deduct my money i dont required expression debit card
                              My a/c no[protected]
                              So pls resolve my pblm
                              Oct 21, 2018
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 20, 2018
                              ICICI Bank Customer Care's response
                              Dear Naresh Chikyala,

                              We regret the inconvenience caused. Our official will get in touch with you.

                              Regards,
                              ICICI Bank Customer Service Team
                              I want my account details debit card to my address I want my Detailed account information with debit card to my address
                              Hi i am. Sundarrajan worked in home loan department my employee id C105208 my april month 7days salary was pending & august month 6days salary was pending no response from iprocess still now i called in 50times they are not picking call please sove my problem
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                                A
                                Aathif
                                from Chennai, Tamil Nadu
                                Sep 20, 2018
                                Resolved
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                                Resolved

                                amount not transfer to my account

                                Address: Chennai, Tamil Nadu, 600119

                                Kindly help me the below issue as per myntra amount has been to my account but when i spoke with oficial customer care no translation
                                Has been happen.. Please support me to get my money back...
                                Refer the below mail from myntra and do the need full.

                                Ac no.[protected]

                                Reply from mantra

                                This e-mail is regarding your concern pertaining to the refund of rs 1762.88 for the order number...
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