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ICICI Bank Complaints & Reviews

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Last updated May 3, 2024
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14252
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ICICI Bank reviews & complaints page 540

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M
mannu976
from Dehra Dun, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ecsrtnchg charge hit my account

Address:Dehradun, Uttarakhand, 248198

Am an icici bank customer. Today 24-08-18 ecsrtnchg charged 413 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email [protected]@gmail.com

Thanks
Manoj kumar...
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A
Ankitgoel1990
from Bharatpur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

auto debit return fee charged by icici

I have been using my debit card for 2 years and i usually make payment on due day or before day due to busy schedule. And recently i closed my icici bank account and i dont understand one thing they never charged auto debit fee charge before when i have my bank account activated and i make my payment on last day but they deducted now. I feel they are just cheated on their customer in the name of so called service....
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S
Suganya Palanivel
from Tirunelveli, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not asking for otp while doing transaction and transfer

Address:560071

Whenever i do transaction or transfer from icici, it doesn't ask me for otp. I have called the customer care many times but no support and proper response. Icici bank is not secured and safe. Worst bank ever, worst service as well. I really want the issue to be sorted but i will never recommend this to any
Name - p suganya
Email - suganya.[protected]@gmail.com...
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A
ashu.007
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

icici credit card fraud transaction

Address:560025

Hi team,

This is regarding a fraud transaction done by people from icici credit card team [as mentioned by those people], i am going to write whole details below.

I got a call from [protected] number [on 21/08/2018] saying that lady is from icici cc team, and was asking for the feedback of icici card, i provided all the input that she asked.

Got a call from lady, saying icici will be giving me...
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M
mikkythegreat
from Kolkata, West Bengal
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lbluc00003203307_amount released to builder without my consent/authority

6, 27000 /- was released from my loan account (Lbluc[protected]) to the builder without any intimation to me. I have not raised any disbursement request and how can any amount be released without my consent/authority.

I have been following up for this since it was released but now bank is asking me to take follow-up with the bulider for the same. My loan's auto-debit bounced for this month due to this. Now who is responsible...
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P
pawankanodia
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money multiplier bond 0799 mmb

Address:Mumbai City, Maharashtra, 400003

Bond holder no ; 6174 - 263
Bond certificate no ; 3809 & 3810
Dist no ; 4911 and 4912
Date of issue of bond ; 24/09/1999
I was to receive on redemption date : 25/07/2018, but not received any details / procedure for redemption.

Please guide were in mumbai can i get the payment for the above matured amount.
Geetadevi kanodia cell no : [protected]...
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B
Balasoupramanien R
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regd insurance been added without my concern - for all neft transactions

Address:Mumbai City, Maharashtra
Website:www.icicibank.com

Hello team

Icici bank is adding rs 99 or rs 350 in all neft transaction as insurance for icici lombard - which is their own company

I cannot able to do any neft transaction without this - they are not asking customers to add this or not - by default this amount is debited when we do the neft - then we need to call those useless cust care - waiting for 30 mts and then talk to them to refund the charges - is this...
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V
Vignesh1996
from Tiruchirappalli, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unwanted money deduction

Dear sir/madam,

I am an account holder of icici bank for past 2 years. When i check my balance alert through mobile & net banking i saw a charge of rupees of rs.591/- in the name of smab chgs-jul18+tax rs.106 date 23/08/2018.
My account no is[protected]
Mobile no - [protected]
Email. Id : [protected]@gmail.com
A/c holder name : vignesh

Dear icici bank customer care team, pls let...
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J
Jaini1931
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraudulent withdrawals by atm card of rs. 50, 115/- from saving bank account no. 002801009102 on 21st august 2018

I am holding a saving account in your bank for tentatively past 13 years. I wish to bring this to your notice that fraudulently an amount of rs. 50, 115/- (Rupees fifty thousand one hundred fifteen only), was debited from my account on august 21, 2018 tentatively @ 3.20 a. M., not executed by me.
The transactions came to light when i received sms notification for five withdrawal transactions in a tune of rs. 10, 023/- (Rupees ten thousand...
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M
mith20
from Allahabad, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my money service annual fee deducted without subscription 2 times

Address:Lucknow, Uttar Pradesh, 206001
Website:www.icicibank.com

Hi
I m Fed up with ICICI account My Money Manger i do know what it is.. I haven't subscribed to My Money service but still annual fee for JUL-18 to JAN-19 354.00 rupees got deducted two times in 17-AUG'18. And any number of calls to Customer Care didn't help, and I never got the amount back. Please unsubscribe me from My Money service and pay back my money total amount 708.00 rupees. Details:
17/08/2018 BIL/[protected]/MM...
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V
VIVEK RAM
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money debited but refund not received

Address:743145

Hello sir I am vivek ram.
I had recharged with Rs 399 on my Jio number -[protected] through my jio app. At the payment option i selected UPI. there was a link sent to me and through that link it entered google tez app. I made the payment of Rs 349 as Rs 50 rebate was being provided. Money has been deducted from my account but the recharge did not happen. I had done transaction on 5 aug 2018 my upi transaction id is[protected]. Therefor...
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S
Sandhya A Amirtham
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

icici home loans: rip off of a consumer dreams

Address:Pune, Maharashtra, 411048

I have tried with the icici team for a misinformation provided by them and not ready to take responsibility of the same.

I had applied for a home loan through bank bazaar.com on july 27th 2018 which was approved by icici for 35000000 on august 3rd 2018.

I have been in constant touch with representative ashok from icici home loan branch kondhwa who was clearly informed that the property that we intent to buy is...
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5
552589578
from Varanasi, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheque book non delivery

Address:Unnao, Uttar Pradesh, 209859
Website:[email protected]

I had requested cheque book before 10days but non deliver nowadays so so soon please. I have received one message my cheque book deliver by blue dart corrier, but only message received me non cheque book, and no contact me blue dart. I have call icici costmer care but no response, and call blue dart this contact no. [protected] but no response, delivery code get me awb[protected]...
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R
RRdon
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

website

Website:icicibank.co.uk

I cannot access the website to access my savings and have not been able to over the past 3 days. Occasionally I have reached the home screen but that is all, it will not go beyond that - it says that
'This site can't be reached.
www.icicibank.co.uk's server IP address could not be found.
Search Google for icicibank co uk
ERR_NAME_NOT_RESOLVED'
I need to access my savings, I have been injured and cannot...
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A
AnshulGoyal123
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of canceled (void) transaction

Please note that i had done some shopping from my debit card no. On dated 18/08/2018 around 10.30 pm but due to some reasons i had to cancel that transaction. Re.9121 got deducted from my account immediately, i am writing this after 3 working days of bank but no refund of void payment has been made till now.

And also not getting any notification like transaction canceled or any kind of notification.

Customer...
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K
Kumaravel N
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong debit from icici bank still not credited to my account more than 6 months

Address:600077

Pooja Tenguria

Fri, Feb 2, 8:37 PM

to me
Dear Sir,

We refer to your e-mail dated February 1, 2018.

We are currently working on your complaint and will need some more days. I request you to allow me time till 21:00 hrs. of February 6, 2017 to update you on the same.

We look forward for your co-operation in the interim.

Sincerely,
...
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N
nimesh parekh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

prepayment charges on home loan and top up

Address:Mumbai City, Maharashtra, 400016

Name: nimesh parekh/tejal parekh

Home loan: lbmum[protected]

Top-up: lbmum[protected]

Sanction date:[protected]

Actual disbursal:[protected] at 1.00 pm

Sanction shown on:[protected] after disbursal

Closure date:[protected]

Property owner: nimesh parekh and tejal parekh

Co-borrowers added by icici bank: ramila parekh, nimesh...
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V
Vishwakm
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

debit card transaction unknowingly

Address:560090

I have icici bank saving account. Without my knowledge debited 10, 000 rupees from account (5 transaction). I haven't received otp as well haven't created 3d secure pin. This transaction done by 29th july 2018 but i got sms 29thjuly2018 (Dear customer txn of inr 2, 000.00 done via debit card of acct. Xx5914 on 30-jul-2018) after received this message i called customer care they were telling that transaction done by second authentication (3d...
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A
amar bhuibhar
from Paithan, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding nps account in icici bank

Address:Akola, Maharashtra, 444001

My pran no[protected]
Name :- Amar Bhuibhar
Account no[protected]
Branch, Durga chowk, Akola-444001
Maharashtra

I so many times contacted local branch on phone nd personally for information regarding NPS account every time they told me, we will inform you shortly . Then I thought register my complaint on ICICI bank website here i got answer, for your concern you have to call customer service...
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R
rohitmindore
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unable to get e-statement

Address:Indore, Madhya Pradesh, 452010
Website:www.icicibank.com

My savings account number is Rohit Malviya[protected], Inore Patel Nagar Branch. In account details option passbook is active instead of e-statement and your well-qualified staff either both Mahalaxmi Branch or Bengal Square Branch or Patel Nagar Indore branch or even your customer care representatives team are "unable to change it from passbook to e-statement option." I have already visited these branches 4-5 times called their staff...
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