| Address: Hyderabad, Telangana, 500049 |
For the month of month of sep 2018 for my icici credit card dues of (Rs.2771.75) i paid of rs.2000 (Above the minimum amount of due of 200/-) and rs.1000 on 05th october 2018 (Against actual outstanding amount of rs.771.75). I made transactions for an amount of rs.6, 482.50 up to 05th october 2018, so the total outstanding including un billed transactions of rs.6, 482.50 +771.75 = rs.7, 254.25
And i made online transaction of rs.79, 999 on 06th october 2018 (After full payment of my sep 2018 bill). On 12th october 2018 i received credit card bill with an amount of interest of rs.955+gst.
After so many calls made i received interest calculation sheet on 23rd oct 2018 surprised to see that even after making the payment they charged interest on the amount of rs.79, 999 from 06th oct to 12th oct 2018 (Next bill generated date) and also the calculation sheet is of errors (They manually added some amount to arrive the interest of rs.955 +gst 18%)
I had never and ever seen such a worst practices adopted by icici bank
They never and ever told such things upfront. Which is ruthless
I request to please correct the interest calculation i agree to make interest on the due amount from 01st to oct 2018 and reverse the excess charges
My card no.[protected]
Nov 23, 2018
Complaint marked as Resolved
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Oct 23, 2018
ICICI Bank Customer Care's response Dear Madhusudhana,
We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.
Regards,
ICICI Bank Customer Service Team