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ICICI Bank Complaints & Reviews

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Updated: Jun 2, 2026
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ICICI Bank reviews & complaints page 533

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S
from Kolkata, West Bengal
Oct 23, 2018
Resolved
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Address: North 24 Parganas, West Bengal, 743145
Website: [email protected]

Respected Sir/Ma'am

i was working in Icici bamk LTD.at kalyani branch west bengal on may 2007 to march 2008 for of HR Services Team4u rollRequest to you Pls Send the details i want to apply my pf amount by online or physically my a/c no is DL/32000/37971 its still pending my pf amount how can i apply pls help..

Regards
Indrani Dhar
No 1 jader box lane
Kanchrapara
Pin 743145
west bengal
24Th pgs north
Nov 24, 2018
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Oct 23, 2018
Updated by Seily [email protected]
Pls help.my mobile.no is [protected]/[protected]
Verified Support
Oct 24, 2018
ICICI Bank Customer Care's response
Dear Seily,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
INR 1, 399.00 were deducted from my icici credit card XX2006 done by OneAssist on 10-OCT-18. I never authorized the re-subcription. Kindly have my money reverted to my account. Also, kindly make sure that such deductions do not happen in future without my authorization.
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    M
    Madhusudhana rao Konduri
    from Hyderabad, Telangana
    Oct 23, 2018
    Resolved
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    Address: Hyderabad, Telangana, 500049

    For the month of month of sep 2018 for my icici credit card dues of (Rs.2771.75) i paid of rs.2000 (Above the minimum amount of due of 200/-) and rs.1000 on 05th october 2018 (Against actual outstanding amount of rs.771.75). I made transactions for an amount of rs.6, 482.50 up to 05th october 2018, so the total outstanding including un billed transactions of rs.6, 482.50 +771.75 = rs.7, 254.25
    And i made online transaction of rs.79, 999 on 06th october 2018 (After full payment of my sep 2018 bill). On 12th october 2018 i received credit card bill with an amount of interest of rs.955+gst.
    After so many calls made i received interest calculation sheet on 23rd oct 2018 surprised to see that even after making the payment they charged interest on the amount of rs.79, 999 from 06th oct to 12th oct 2018 (Next bill generated date) and also the calculation sheet is of errors (They manually added some amount to arrive the interest of rs.955 +gst 18%)
    I had never and ever seen such a worst practices adopted by icici bank
    They never and ever told such things upfront. Which is ruthless

    I request to please correct the interest calculation i agree to make interest on the due amount from 01st to oct 2018 and reverse the excess charges
    My card no.[protected]
    Nov 23, 2018
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Oct 23, 2018
    ICICI Bank Customer Care's response
    Dear Madhusudhana,

    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

    Regards,
    ICICI Bank Customer Service Team
    I do not have any automatic payment set except for a 100 rs subscription for global peace foundation every month and still got ECS Return cut. Please help with the issue.
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      R
      ramsil93
      from Thiruvananthapuram, Kerala
      Oct 23, 2018
      Resolved
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      Address: Palakkad, Kerala, 678005
      Website: NIL

      Sir

      This is to inform you it is a diificiult to see on my account here you are debiting for mab in a lot of time

      The above debiting transaction done with out information and lot of trouble to me

      Please take this subject seriously and do the needful

      Account details and satatment attached

      My account number:[protected]

      A/c holder name:ramachandran. P
      Nov 26, 2018
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Oct 23, 2018
      ICICI Bank Customer Care's response
      Dear ramsil,

      Our official will get in touch with you. We appreciate your patience.

      Regards,
      ICICI Bank Customer Service Team
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        A
        anilancha
        from Hyderabad, Telangana
        Oct 23, 2018
        Resolved
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        Address: Hyderabad, Telangana, 500090

        My name is anil ancha, on 22/05/2018 i paid 44313 amount to the merchant kun hyundai, kondapur, hyderabad for the car service. There is no due from my side. Again on 12/07/2018 same amount 44313 got debited from my account with out my notice. I contacted the merchant they said there is no issue their side. I complained about this to the bank 3 months back. Still there is no response from them. Ikeep on calling them and no response from them.

        Icici bank shame on you for playing with customers money. Still there is no response from bank people.

        Ancha. [protected]@gmail.com,
        Nov 23, 2018
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Oct 23, 2018
        ICICI Bank Customer Care's response
        Dear anilancha,

        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

        Regards,
        ICICI Bank Customer Service Team
        Oct 24, 2018
        Updated by anilancha
        So far i didnt get any call from icici bank team.
        Impressive
        Please provide yur service or my accounts i m going to close. I hve my farmers account in your bank. Behaviour of kusum Maheshwari is noot good. She response very poorly. Soon m going to closing my all acounts from yur bank.
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          F
          Faiza Roman
          from Heggadadevankote, Karnataka
          Oct 23, 2018
          Resolved
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          Address: 560005

          Hi team

          I Just received a call from ICICI saying that is is for credit card and said that I have been qualified for free lifetime platinum chip credit card. I got the call from [protected]. The executive name is Sachin. He has fixed an appointment on 25th October 2018 for an executive to visit my location for credit card formalities. I want to confirm if this is genuine and can I proceed providing documentation like copy of adhaar card and Pan card. He also said that there are gifts that will be issued to me along with it. Please confirm if the agents were genuine.
          Nov 27, 2018
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Oct 24, 2018
          ICICI Bank Customer Care's response
          Dear Faiza Roman,

          We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5f6r8) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            K
            Krishnan Ganesh Ram
            from Kalavai, Tamil Nadu
            Oct 23, 2018
            Resolved
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            Address: Chennai, Tamil Nadu, 600023

            I have mistakenly deposited money in madhavaram branch chennai on 9/4/2018 to other account numbee instead of mine... Next i repprted a complaint in same branch.. But still i didn't get any respond from branch... My wife called today to manager checked about the status, he didn't respond properly, shouted to my wife asking the customer to call back if not walk in to nearest branch... It is almost 13 days happened so far no respond from branch... Manager name kamaraj hesitating to give the nodal email asking to write to customer care... It is really frustrating
            Nov 23, 2018
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Oct 23, 2018
            ICICI Bank Customer Care's response
            Dear Krishnan,

            We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5f4ko) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              M
              madhavkhakhar
              from Mumbai, Maharashtra
              Oct 23, 2018
              Resolved
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              Address: 400063
              Website: www.icicibank.com/Personal-Banking/cards/Consumer-Cards/Debit-Card/debit-card-assist.page

              How ironic is a one assist plan to save you from fraud etc, when they themselves are doing the very same thing (Fraud)?

              One call, some explanation, me never giving the consent explicitly - all it took to deduct 1899 rs from my account in name of one assist plan.

              This is really bad and forms a really bad impression of icici (A bank which i used to respect till now).

              Please stop this service or at least start sending an otp or a confirmation email or take some explicit consent before deducting money from a customer's account.
              Nov 24, 2018
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Oct 24, 2018
              ICICI Bank Customer Care's response
              Dear Madhav Khakhar,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5f6re) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
              Dear Customer,

              Greetings from OneAssist!

              Apologies for the inconvenience caused. Request you to share your membership ID and registered mobile number details on [protected]@oneassist.in or inbox us on Facebook or Twitter. So that, we may assist you in your case.

              Regards,

              Devendra,

              OneAssist, Social Media Team.
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                1
                115
                from Bengaluru, Karnataka
                Oct 23, 2018
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                Address: Bangalore, Karnataka

                Hi, Sir

                Kindly Help Me As I Have Refunded Back Amount To My icici Credit Card From Paytm But In Paytm It Shows Success But Yet I have Not Received My Funds Please Help Me.As I have Contacted To Paytm Customer Care They Have Replied me below message but till know i have not received my funds when iam contacting icici customer care they are refusing and saying they have not received any funds from paytm.kindly find below screen shot of transaction detail

                [Hi Aquib, Your bank has confirmed that Paytm has refunded the amount against your order [protected] to your bank/card on[protected] at 18:48:30 . Kindly check your bank passbook or statement to confirm the refund of this amount to your bank account]

                Regards
                Aquib Khan
                ICICI Bank customer support has been notified about the posted complaint.
                Oct 23, 2018
                Updated by 115
                i need my refund asap paytm has been succesfully trasacted please note transaction detail
                [BANK TXN ID: [protected]

                TRANSACTION ID:[protected]

                [protected]:48:29]

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                  E
                  Eshal mama
                  from Noida, Uttar Pradesh
                  Oct 23, 2018
                  Resolved
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                  Resolved

                  Address: New Delhi, Delhi, 110025

                  I have with draw a amount rs-7500 but i got only 6000. I have complained again and again but the bank refused to refund the money. Bank had given me 2 two thousand note and 4 500 notes, from the atm i got one 500 note in between 2 two thousand notes, i had explained to bank these things but he refused again and again. Mean wise i got 6000 thousand instaid of 7500. I have withdrawn the amount on 7 th july from icic atm and id of the atm is skw 5309, but i have an account in indusind bank. I have alrady complain in my branch but they told me the icici bank refused the complain.
                  Nov 23, 2018
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 23, 2018
                  ICICI Bank Customer Care's response
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5f3p7) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
                  Oct 25, 2018
                  Updated by Eshal mama
                  Name-sk mohammod Rijwan
                  mob no: [protected]
                  UID: a5f3p7
                  Nov 08, 2018
                  Updated by Eshal mama
                  I have already sent the email on [protected]@ icicibank.com but they are not responding.
                  Nov 08, 2018
                  Updated by Eshal mama
                  it am very sorry to say that this type of disgusting things are doing the icici bank.
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                    S
                    Sunny Chaurasia
                    from Noida, Uttar Pradesh
                    Oct 23, 2018
                    Resolved
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                    Address: 110070

                    I have installed your edc machine one month back but till date my payment is not released

                    Terminal id. 33143035
                    Merchant id. [protected]

                    I have again send all the docs demanded by merchant but still the payment not received, their customer care guys is not cooperative or incapable to solve my problem

                    Can merchant pay my payment with interest
                    Dec 1, 2018
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 23, 2018
                    ICICI Bank Customer Care's response
                    Dear Sunny,

                    We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5f4l6) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      E
                      Eswarreddy9849
                      from Khammam, Telangana
                      Oct 23, 2018
                      Resolved
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                      Resolved

                      Address: Hyderabad, Telangana, 500072

                      I have opened a account 2 days ago but no response from any of customers representative in bank no one is responding i didn't got my debit card and account kit till now what's is this? Bad service even employes in bank are also not responding its really bad service in icici i tought icici serves better comparing to other bank thats why i opened an account in icici bank but it's really disappointing many transactions has been stopped because you did not provide my debit card and account kit just i'll wait one day if icici respond for my concern it's ok but i'll close my account and i'll open in some other bank and i'll share this to my relatives, friends and colleagues to no to use icici
                      Nov 23, 2018
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 23, 2018
                      ICICI Bank Customer Care's response
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5f3qb) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        S
                        Sooraj S R
                        from Chennai, Tamil Nadu
                        Oct 22, 2018
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                        Hi,

                        My name is Sooraj S R and i recharged my jio no. For 448rs on Oct 20th transaction successfully done to [protected]@icici but didn't got any plans, confirmation from [protected]@icici amount deducted from bank. Please refund my deducted amount i am very disappointed. Please find the attached image that i made to [protected]@icici for your reference.
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                          K
                          Kapsons9
                          from Gurgaon, Haryana
                          Oct 22, 2018
                          Resolved
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                          Resolved

                          Address: Gurgaon, Haryana, 122001

                          Hi i deposited money in cash machine on 28 march 2018

                          Which was received and counted and shutter got shut, i had put my account details, account was confirmed i clicked on proceed the transaction

                          But after leaving the counter cash machine popped-up my money which was taken by the other customer

                          Bank refused to take it as there machine problem
                          Nov 22, 2018
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 22, 2018
                          ICICI Bank Customer Care's response
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5f20v) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            S
                            sandhyaYadav
                            from Delhi, Delhi
                            Oct 22, 2018
                            Resolved
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                            Resolved

                            Address: Gurgaon, Haryana, 122001

                            I was holding icici visa debit card and during year 2013 applyed for icici coral credit card. I am not frequent shopper but still i wanted to have a credit card as all others want.

                            Many years i paid yearly charges of the credit card.in 2015 during diwali, one day suddenly i got mail that my credit card is blocked due to fraud transactions. I start searching for all those mails and i realized that 4-5 usd payment done through my credit card. I was shocked and tried my best to esclate the issue to the icici bank weather near my place sec 10 huda market branch or mailed lots of authority people. But all in vain.

                            After trying so much nothing helped. My debit card amount got dedcuted then and 3 times approximately. But this is not the way to torture a prime customer. I feel like cheated by icici bank.

                            Was it my mistake to have icici bank debit and credit cards. This is not the last problem to me they start calling me and harassing me.

                            Finally they called me for settlement and asked me for 13k to pay. Which is 3 times of my purchase. And for that purchase they have already deducted from my debit account.

                            I need help.
                            Nov 22, 2018
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 22, 2018
                            ICICI Bank Customer Care's response
                            Dear Sandhya Yadav,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5f0z9) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
                            Need NOC for ICICI credit card.
                            Paid all the outstanding payments.
                            How can i get the NOC.
                            Its affect my sbil score.
                            ICICI Bank Customer Care's response, Oct 22, 2018
                            Verified Support
                            Dear Boopathi Ramasamy,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5f0z9_01) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              R
                              RAJASHEKAR IYER
                              from Mumbai, Maharashtra
                              Oct 21, 2018
                              Resolved
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                              Resolved

                              Address: Mumbai City, Maharashtra

                              Dear sir,

                              I rajashekar iyer am holding account in your bank from november 2010 account number :[protected]. Initially it was a salary account and was later converted to savings account

                              I have been charged for not maintaining mab in my account since june 2018 without giving me any notification or intimation. My net banking profile clearly says "mab required to be maintained in your savings account is rs0" still i have been charged from june 2018 onwards every month the smab charge and sgst and cgst on them.

                              Transaction remarks - withdrawal amount (Inr)
                              Smab chgs jun18 - 266
                              Sgst[protected].94
                              Cgst[protected].94
                              Smab chgs jul18 - 269
                              Sgst[protected].21
                              Cgst[protected].21
                              Smab chgs aug18 - 283
                              Sgst[protected].47
                              Cgst[protected].47

                              This is a clear violation of rule 8 (1) (K) i. E. "levying of charges without adequate prior notice to the customer" of the banking ombudsman scheme 2006.

                              Also as per rbi directive "it is advised that henceforth banks are not permitted to levy penal charges for non-maintenance of minimum balances in any inoperative account"

                              Check this link
                              https://www.rbi.org.in/scripts/NotificationUser.aspx?Id=8867&Mode=0
                              https://www.rbi.org.in/scripts/NotificationUser.aspx?Id=1022&Mode=0

                              This is gross misrepresentation where the website clearly mentions "mab required to be maintained in your savings account is rs0" and have been harrassed by account being debited for not maintaining balance continously since june 2018.

                              Kindly reimburse/credit the charges levied to my account back or else i will be taking this matter to the consumer court for unnecessarily penalizing me for account maintenance balance even though as per latest rbi guidelines its not mandatory and will also will be escalating this harassment to rbi and banking ombudsman. Further will be closing my account with icici bank.

                              Regards,
                              Rajashekar iyer.
                              Nov 22, 2018
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 22, 2018
                              ICICI Bank Customer Care's response
                              Dear Rajashekar Iyer,

                              We will have our official will get in touch with you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                S
                                Supriyo nandi
                                from Kolkata, West Bengal
                                Oct 21, 2018
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                                Address: Kolkata, West Bengal, 700122

                                Dear sir,
                                I had a credit card no [protected], and after June /04 I did not got any card but I was stil had been paying. I had communicate several times to you for settlement, but still I am not getting any response from your side, whereas your dues affecting my CIBL. Please take necessary action.
                                Thanking you
                                Supriyo nandi
                                [protected]
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                                  Y
                                  Yogesh ghanakash
                                  from New Delhi, Delhi
                                  Oct 21, 2018
                                  Resolved
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                                  Resolved

                                  Address: 110096

                                  Without my consent, rs. 2000 has been deducted from my account on 19/10/2018 to 'dr. Tran for funding a/c [protected] 95'.
                                  I have never subscribed to any policy, however this deduction has been done by icici. I want my money back and also want to get unsubscribed from any additional policy and don't want to face these deductions in future. Kindly help me in this regard as soon as possible.
                                  This reduction to dr. Tran for funding a/c [protected] 95 is a clear case of fraud and banking norms are not being followed. This is unlawful and making me untrust icici bank for future banking activities.
                                  Nov 21, 2018
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 21, 2018
                                  ICICI Bank Customer Care's response
                                  Dear Yogesh,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5eyzc) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
                                  Hi Team,

                                  From the last month onwards my ICICI account is getting deducted in the name of ECSRTNCHGS. more than 3k has been deducted till date.
                                  May I know the reason for this.. I need my money back asap.

                                  Please do needful..

                                  Regards,
                                  Anil Yarramasu.
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                                    praf11
                                    from Khammam, Telangana
                                    Oct 21, 2018
                                    Resolved
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                                    Resolved

                                    Address: Aligarh, Uttar Pradesh, 202001
                                    Website: icicibank.com

                                    I am praful gupta, i have a accountwith icici bank. I recently noticed that multiple posdec charges of rs 29 has been deducted from my account. No message or notification was gsent to me about the same. This is frustrating. I called my branch and they said they can't help and asked me go to court. They thought i can't do anything. This is a very serious matter and it's causing me mental grief.
                                    Dec 4, 2018
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 22, 2018
                                    ICICI Bank Customer Care's response
                                    Dear Praful Gupta,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5f0zb) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
                                    Account se amount deduction ho gaya h par recharge nahi hua, so Mera amount mujhe return Kiya Jay.
                                    Thanks
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                                      sara25
                                      from Chennai, Tamil Nadu
                                      Oct 20, 2018
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                                      Address: Chennai, Tamil Nadu, 600130

                                      I have found the fake green part in icici atm center in navalur icici atm, i have insertrd my debit card and noticed something suspecious and when i pulled that part it came off. I have attached the image similar to what i found (Picture i downloaded from google - because i dint take the photo of that green part). I have put that part in dust bin on the atm center.
                                      ICICI Bank customer support has been notified about the posted complaint.
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                                        M
                                        manojkumar
                                        from Bengaluru, Karnataka
                                        Oct 19, 2018
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                                        Address: Kottayam, Kerala, 686502
                                        Website: icici bank

                                        Sir,
                                        Please not that i have taken a personal loan of rs 4 lac from icici bank in 2014 (Loan no-lpbrh[protected]). I have paid monthly emi of rs 9360/ of oct month on 26-sept-2018 (5 days advance via transaction id -[protected], now the problem is that icici bank has debited rs 516/ as cheque bouncing charges. Why they have accepted the money in cash at their branch?
                                        This is a clear case of cheating since i have paid the emi in 5 days advance. Instead of giving interest benifit of 5days, they have dedudcted the bouncing charges which is not acceptable. I have requested them not to deduct this amount many times but they did'nt responded me. Request your intervention immediately.

                                        Regards
                                        Manoj

                                        Mob no-[protected]
                                        ICICI Bank customer support has been notified about the posted complaint.
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