Dear Mr.S. Roy
With due respect i am old customer of esteem ICICI bank from last six year and i have also a ICICI bank credit card number-[protected] due to some of my unavoidable condition i settle this credit card with the amount of 81000/- in six installment, Sir only in three installment i paid 68700/- to the bank balance amount is only 12600/- which is due in April 18, Sir from march 18 to may 18 i am out of India due to my official work and i forget to give last payment of credit card
Sir in the month of June 18 i credit my salary in ICICI bank behalf of SBI bank, sir without my knowledge ICICI bank put my account on hold till date my salary was on hold, sir how i run my home requirement without money this is totally harassment of my and my family.
.
Sir i visit several time to Jaipur branch and talk to credit manger Mr. Jitendra Sharma and Mr.anil Munja i ask them that i paid 12600/- immediately kindly open my account but they tell that your whole salary was debited to bank.Sir yes i expect my mistake but you understand my problem if i am not present here how i am able to make payment meanwhile nobody from bank person visit my home also, sir kindly released another letter of settlement so i pay the rest amount of 12600/- and open my bank account for banking.
Sir i send complaint on your portal but no response.
Sir look in this matter and do some thing as soon as possible.
Name:- Kuldeep singh Sodha
A/C Number:[protected]
City :- Jaipur
Moblie Number-[protected]
Jul 17, 2018
Complaint marked as Resolved Bank hold my salary account with out my notice, I visited several times to branch regarding this I tell them I pay rest amount of credit card which is 12600/- only so kindly generate new settlement letter but they denie and taking no interest in this
They told me that your whole salary was debited, if I am agree to pay rest amount
ICICI Bank customer support has been notified about the posted complaint.
Greetings from OneAssist,
We are sorry for the inconvenience caused.
As requested by you we have initiated the cancellation process vide service request number - 3380188. Your entitled for a refund of 699/- as the complaint was registered after 30 days of deduction.
Thank you,
Regards,
Sophia,
Team OneAssist