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ICICI Bank Complaints & Reviews

3.2
Updated: Dec 13, 2025
Complaints 23733
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ICICI Bank reviews & complaints page 551

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M
Manu27vs
from Mangalore, Karnataka
Aug 1, 2018
Resolved
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I this is many, i made transfer of 500 rupees yesterday from my syndicate mobile bank to your icici bank but its get debited from my account and its not credited so after few seconds i got message its said that, your transaction reference no.[protected] is timed out beneficiary bank and status will be update in 2 working days. So please resolve this immediately.
Transaction reference no.=[protected]
Time= 6.34 pm
Date = 31/07/2018
Sep 11, 2018
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Aug 01, 2018
ICICI Bank Customer Care's response
Dear Customer (Manu27vs),

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a593d3) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    S
    from Mumbai, Maharashtra
    Aug 1, 2018
    Resolved
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    Resolved

    Address: Mumbai City, Maharashtra, 421202

    Dear sir,
    My name is sachin shrikant kawde (Mumbai), had icici bank credit card number (I lost the card).
    It was between year 2007-10, bank called me several time to pay outstanding (9-10k). Which i have never used. I visited kalina branch twice that time bank excu. Told me to pay what ever outstanding.
    I asked them to show me my purchase. They denied n forcing to pay only.

    Unless my purchase, how could anyone pay. Hence my cbil got hampered coz of this.
    Request you to pls clear my name from list of outstanding payee.

    Regds
    Sachin kawde
    [protected]@gmail.com
    Sep 1, 2018
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Aug 01, 2018
    ICICI Bank Customer Care's response
    Dear Sachin Kawde,

    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

    Regards,
    ICICI Bank Customer Service Team
    Hiii
    I'm not interested in this plan. I did get a call they continuously spoke and ended up deducting money. They deducted Rs.1399 from my account without my consent. Please refund the amount back to my account.

    Relationship no: 4926719.

    Regards,
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      M
      Mathan V
      from Mumbai, Maharashtra
      Aug 1, 2018
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      Address: Mumbai City, Maharashtra, 400072

      Hi Sir,

      I have transferred 75000 & 1000 respectively from ICICI bank to PatTm bank through IMPS and have received below messages. Have done through ICICI iMobile android application.

      "Dear Customer, IMPS Txn Ref[protected] for Rs.75, 000.00 is timed out at Beneficiary Bank on 01-Aug-2018 09:32:33. Txn status will be updated by Bene Bank in 3 working days."

      "Dear Customer, IMPS Txn Ref[protected] for Rs.1, 000.00 is timed out at Beneficiary Bank on 01-Aug-2018 09:34:59. Txn status will be updated by Bene Bank in 3 working days."

      Since this is a huge amount and i need this money to pay my kid's scholl fees. Please assist me to get my money back.

      I didn't received any messages from PayTm and upon asking them they have said no entries in their system.

      The amount did not get credited to the beneficiary account (PayTm bank) and also not gets refunded to my ICICI bank as well.

      Regards,
      Mathan V
      +[protected]
      [protected]@gmail.com
      +2 photos
      Sep 11, 2018
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Aug 02, 2018
      ICICI Bank Customer Care's response
      Dear Mathan V,

      We regret the inconvenience caused. Our official will get in touch with you.

      Regards,
      ICICI Bank Customer Service Team
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        S
        SagarSalunkhePatil
        from Delhi, Delhi
        Aug 1, 2018
        Resolved
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        Resolved

        I am an account holder of icici bank. When i checked my balance 370.43 through net banking i saw a charge of rupees of rs. 515/- in the name of smab chgs feb 2017+stax81.53 date05/06/2018
        As icici net banking site in my profile they clearly mentioned "your monthly average balance (Mab) for account number *4303 from august 01, 2018
        To july 31, 2018 is rs 0.0
        Mab required to be maintained in your savings account is rs 0.00"
        My emailid - [protected]@gmail.com
        Sep 11, 2018
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Aug 01, 2018
        Updated by SagarSalunkhePatil
        Total 3 times SMAB charges were applied. please find attached screenshot of my net banking where clearly mentioned 0.00 MAB charges

        Verified Support
        Aug 01, 2018
        ICICI Bank Customer Care's response
        Dear Sagar Salunkhe Patil,

        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

        Regards,
        ICICI Bank Customer Service Team
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          S
          Shivank Dwivedi
          from Gurgaon, Haryana
          Aug 2, 2018
          Resolved
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          Address: Ghaziabad, Uttar Pradesh, 201010

          I had called 4 times in cpp assistance service [protected] . they were telling me your company name ad address are incorrect but i were telling correct detials.so we can not cancel this service . worst and fake cpp assistance service provided by icici bank.

          i called 5 times in cpp assistance service they were telling me your name is matching with details whatever name you told .

          I want to cancel this credit card and cpp assistance . i will suggest to my friends not open account in ICICI bank and not to take cpp service .
          Sep 9, 2018
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Aug 02, 2018
          Updated by Shivank Dwivedi
          i am also trying to contact the icici bank customer care but there is no service available to handle this kinds of issues . my big mistake is that applied for icici credit card .
          Verified Support
          Aug 06, 2018
          ICICI Bank Customer Care's response
          Dear Shivank Dwivedi,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a59j2c) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
          Dear Customer,

          Request you to please share your CPP membership number and contact details. This will help us in resolving your query.

          Request you to please contact us on our 24 hour helpline numbers –[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

          Regards,
          CPP Team
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            N
            Naveeth
            Jul 31, 2018
            Resolved
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            Resolved

            This mail is to bring to your kind notice that I opened ICICI NRI account on May 25th fom Al Faran Exchange, Muweilah, Sharjah[protected]. They gave me the kit along with ATM card, Cheque book, passwords etc. They told that it will take 2 to 3 weeks for activation of account. Account opened on 21st June’18 but the account number mentioned was different. After several complaints to Exchange center and ICICI customer care, we have not received any update. Al Fardan Exchange is telling that this is ICICI Bank’s mistake. We have paid the deposit of Rs 10, 000 and no use of opening an account with ICICI Bank. This may be mistake of single or multiple persons, but I strongly believe that the concerned person should be punished for the big mistake done. Creating an NRI Account with ICICI Bank has wasted our time and created lots of mental pressure for which ICICI Bank should take responsibility. I urge you to take immediate action on this and I will make sure to send this mail and all the related documents to Gulf News to showcase your negligence, incase if I don’t get reply & action from your side. I had made several complaints and followed with customer care several times. No one is aware about the status nor telling where the card & cheque book is. My request no is SR[protected]. Moreover the ICICI representative (Mr. Alam) in Dubai threats us that he will not help us in our case and purposefully delaying our case. If action is not taken, then we will go for official police complaint.
            Sep 11, 2018
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Aug 01, 2018
            ICICI Bank Customer Care's response
            Dear Naveeth,

            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

            Regards,
            ICICI Bank Customer Service Team
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              D
              Dr A K Awasthi
              from Noida, Uttar Pradesh
              Jul 31, 2018
              Resolved
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              Address: New Delhi, Delhi, 110044

              On 30/7/2018 about 7:18 pm, i had used icici bank atm hr 60, 60 futa road pul prahlad pur near bikaner sweet delhi, 110044. For withdrawal of rs 1000/- first time transaction declined due to network error and i tried again in next time got money but after 40 minutes got sms money deducted from my allahabad bank account [protected] twice.
              I would like to request you please investigate the issue of cash not dispanced but money got deducted on declined transaction and to get it back in my allahabad bank account as soon as possible.
              Aug 31, 2018
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Jul 31, 2018
              ICICI Bank Customer Care's response
              Dear Dr A K Awasthi,

              We are from ICICI Bank and are sorry to hear about your experience. Please approach your respective bank regarding the discrepancy. We will extend our full co-operation and assistance


              Regards,
              ICICI Bank Customer Service Team
              I would like to know about role of my respective bank in this regard.
              It is case of ATM withdrawal from ICICI Bank.
              So investigation should be done by your part and you should reply on complaint.
              My account is also debit frozen i am unable to transact or withdraw money from my account i go to branch 10-15 times in a month but debit freeze not removed and my issue is not resolved i want to unfreeze the account and resolve my issue in 7 days

              cash not dispensed card but money got deducted - Comment #3172526 - Image #0
              ICICI Bank Customer Care's response, Aug 1, 2018
              Verified Support
              Dear Ravi Umair,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a58zx7_01) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                Y
                yogesh ghatage
                from Delhi, Delhi
                Jul 31, 2018
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                Address: Pune, Maharashtra, 411021

                I took a personal loan 2 days back and 10k has been deducted from my loan amount without taking any permission on the name of insurance policy.

                Before that, I got a call from the insurance guy who was forcing me to take the insurance policy and I decline by saying I ll ask to loan officer then i will confirm about it.

                The loan officer was not in the mood to tell me details of it and now he is telling me you need to raise a claim and it ll take 30 days to get your money back.
                ICICI Bank customer support has been notified about the posted complaint.
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                  Y
                  ysmurty60
                  from Tanuku, Andhra Pradesh
                  Jul 31, 2018
                  Resolved
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                  Resolved

                  Address: Visakhapatnam, Andhra Pradesh, 530020

                  I request you to replace my credit card no: [protected] (Visa platinum) expiring on 04/19 with a new card since the present card is not working due to the chip / swiping magnetic field on the card are not activating the card even though it is swiped or inserted in the card machine. Replace the card immediately. Please send the card to my address: y s murty, d. No: 33-11-19, f-104, lakshmi street, subhadra's castle, dabagardens, visakhapatnam - 530020. (Ap).
                  Aug 31, 2018
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Jul 31, 2018
                  Updated by ysmurty60
                  Replace my Credit Card
                  Verified Support
                  Jul 31, 2018
                  ICICI Bank Customer Care's response
                  Dear Customer,

                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                  Regards,
                  ICICI Bank Customer Service Team
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                    M
                    manisha1222
                    from Hyderabad, Telangana
                    Jul 31, 2018
                    Resolved
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                    Resolved

                    Dear icici, how can you deduct money from my account without notifying me? Today i was just checking transactions of my account and found that rs 826/- has been deducted from my account and the transaction remark was dmc/in[protected] dp chgs till jun-18. What is this demat dp? I have never activated and used my demat account till now.

                    Request you to kindly return my money back. I am loosing trust on icici bank whether my money is safe here or not.

                    Need action on priority.

                    Regards,
                    Manisha
                    Aug 31, 2018
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 31, 2018
                    ICICI Bank Customer Care's response
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a58zy2) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      sumanmis
                      from Gola Gokarannath, Uttar Pradesh
                      Jul 31, 2018
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                      Address: Lakhimpur Kheri, Uttar Pradesh, 262802

                      (Refund amount not yet get...) 7/25/2018 irctc refund mail - suman. Mishra. [protected]@gmail.com - gmail
                      https://mail.google.com/mail/u/0/#inbox/1648e67db213141b 1/1
                      Irctc refund mail inbox x
                      [protected]@irctc.co.in jul 12 (13 days ago)
                      To me
                      Dear customer,
                      We wish to inform you that, with reference to refund against pnr number null /irctc transaction id [protected], an amount of rs. 250.0 has been processed as per below details:
                      Date of cancellation of e-ticket/date of failure of e-ticket booking:11-jul-2018
                      Refund processing date:12-jul-2018
                      Refund amount:250.0
                      Refund reference no:r fnd_ayi0rm0yhwjedi
                      Payment option used :
                      Normally the banks take time to process refund in
                      (I) for net - banking/wallets/cash cards transactio n: 3-4 business days,
                      (Ii) for credit card/debit card transaction: 6-7 business days
                      You can also view status through “ticket refund history” under my transaction tab in your irctc profile after login at www.irctc.co.in.
                      For any further assistance please feel free to contact us at our customer care no.:[protected],[protected], customer care email: [protected]@irctc.co.in.
                      *this is an auto generated mail. Please do not reply.*

                      Wa rm regards,
                      Customer care
                      Irctc ltd.
                      ICICI Bank customer support has been notified about the posted complaint.
                      I haven't subscribed to My Money service but still annual fee 354 rupees got deducted.Please unsubscribe me from My Money service and pay back my money.
                      ICICI Bank Customer Care's response, Jul 31, 2018
                      Verified Support
                      Dear Customer,

                      We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a58xsf_aaaa) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        D
                        deepak1991
                        from Mathura, Uttar Pradesh
                        Jul 31, 2018
                        Resolved
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                        Address: Udham Singh Nagar, Uttarakhand, 244713
                        Website: icici bank

                        I am deepak kumar my acount no[protected]
                        Transaction id -[protected] date 30/07/2018. Time 10:09 pm (Status - time out)

                        This my ballence refund my icici bank acount /or

                        Other byse payment acepded secretary national institiutute of open schooling

                        My pament deact but. Not pay for secretary national institiutute of open schooling and my acount in payment daeevate but not my confamarm massage resive

                        My contect no-[protected]
                        Sep 3, 2018
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Jul 31, 2018
                        Updated by deepak1991
                        I am deepak kumar my acount no[protected]
                        transaction id -[protected] date 30/07/2018 .time 10:09 pm ( status -time out)

                        this my ballence refund my icici bank acount /or

                        other byse payment acepded secretary national institiutute of open schooling

                        my pament deact but.not pay for secretary national institiutute of open schooling and my acount in payment daeevate but not my confamarm massage resive

                        my contect no-[protected]

                        Jul 31, 2018
                        Updated by deepak1991
                        I am deepak kumar my acount no[protected]
                        transaction id -[protected] date 30/07/2018 .time 10:09 pm ( status -time out)

                        this my ballence refund my icici bank acount /or

                        other byse payment acepded secretary national institiutute of open schooling

                        my pament deact but.not pay for secretary national institiutute of open schooling and my acount in payment daeevate but not my confamarm massage resive

                        my contect no-[protected]

                        Verified Support
                        Jul 31, 2018
                        ICICI Bank Customer Care's response
                        Dear Customer,

                        We will have our official get in touch with you. We appreciate your patience.

                        Regards,
                        ICICI Bank Customer Service Team
                        Hi. Amount of 826 rupees has been deducted from my account without my authorisation on 27th July 2018.

                        DMC/IN[protected] DP CHGS
                        TILL JUN-18

                        My account number is[protected]

                        my payment act - Comment #3170508 - Image #0
                        ICICI Bank Customer Care's response, Jul 31, 2018
                        Verified Support
                        Dear Siddhant Atri,

                        We regret the inconvenience caused. Our official will get in touch with you.

                        Regards,
                        ICICI Bank Customer Service Team
                        ECSRTN CHARGES DEDUCTED Rs413 YESTERDAY Jul 24 2018
                        Account number [protected]
                        Kindly refund the charges.
                        ICICI Bank Customer Care's response, Jul 31, 2018
                        Verified Support
                        Dear DANY DEV,

                        We will have our official get in touch with you.

                        Regards,
                        ICICI Bank Customer Service Team
                        Yesterday cut my money of bhim app
                        ICICI Bank Customer Care's response, Jul 31, 2018
                        Verified Support
                        Dear Amit Ror,

                        We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a58xsg_aaac) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          R
                          RamuReddy
                          from Hospet, Karnataka
                          Jul 31, 2018
                          Resolved
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                          Resolved

                          Address: Bangalore, Karnataka, 560076

                          Hi team,

                          My credit card limit is 60k and i have used 59980 with minimum bill pay interest, my card will not allow to do transaction if no limit but i used 59980 so i have 20 rs left in my limit, here the bank charged 90 rs gst so that my limit is over 70rs and again they charged over limit fee 500rs, if call customer care and asked for way off it’s not my mistake, bank charged gst and it’s crossed the limit. They saying it’s ur mistake, it’s not possible to way off, can you please suggest me and help on this, is it fraud by icici or not?

                          Thanks ®ards,
                          Ramu
                          +1 photos
                          Aug 31, 2018
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 31, 2018
                          ICICI Bank Customer Care's response
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a58xsh) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
                          Dear ICICI,
                          Recently I changed my mobile from iPhone 6 to iPhone 6s, I have no problem with iMobile app in my iPhone 6 but I am unable to login to iMobile with my iPhone 6s. I called many times to your customer care but they are saying we have issue with iPhone 6S.

                          over limit charges on credit card - Comment #3170683 - Image #0
                          ICICI Bank Customer Care's response, Jul 31, 2018
                          Verified Support
                          Dear narla,

                          We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a58xsh_aaaa) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
                          Hi my name is swaroopa without intimation in my account money cut reason is D card fee charges I want my money returback rite now.
                          ICICI Bank Customer Care's response, Jul 31, 2018
                          Verified Support
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a58xsh_aaab) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
                          When i had done payment to The National Institute of Open Schooling (NIOS) . then the transaction is failed (transaction number- IGADXJWZR1) . after one day i have done second transaction . but my first transaction is not refund. plese help .
                          ICICI Bank Customer Care's response, Jul 31, 2018
                          Verified Support
                          Dear Mukesh Kumar Tagore,

                          We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a58xsh_aaac) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            R
                            riyas05
                            Jul 30, 2018
                            Resolved
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                            Resolved

                            Address: Kozhikode, Kerala

                            I was used my Federal bank ATM card for a transaction in Calicut on 13/07/18( Time 17:10:08), the amount immediately deducted from account, and due to some reason, the above transaction cancelled by the shop keeper (INR 27500), The Machine used was ICICI for swiping.
                            The above amount is not yet credited back in my account.

                            I have complaint in the Federal Bank, but they informed me that, It should come from ICICI.

                            When I contacted the VNM gold Calicut ( Where I have used my Card), They are not giving any proper respond.

                            Please help me to get it back the above amount of INR 27500/-
                            +1 photos
                            Aug 31, 2018
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 31, 2018
                            ICICI Bank Customer Care's response
                            Dear Customer,

                            We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a58xsn) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
                            Please issue me the provisional it certificate of my home loan from icicibank for the year 2017-18 through onlie to my mail id : motilal.[protected]@gmail.Com

                            home loan account no.: lbhyd[protected]
                            ICICI Bank Customer Care's response, Jul 31, 2018
                            Verified Support
                            Dear Customer,

                            We will have our official get in touch with you.

                            Regards,
                            ICICI Bank Customer Service Team
                            My issue resolved
                            Hi Riyas,

                            We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern and contact details at [protected]@federalbank.co.in with your ticket number (15856) in the subject line so that our team can assist you.
                            Where did your money got blocked? Icici or Federal?
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                              M
                              Mohdasads
                              from Pune, Maharashtra
                              Jul 30, 2018
                              Resolved
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                              Resolved

                              Address: Lucknow, Uttar Pradesh, 226026

                              Hi,

                              Please help a person from ICICI Bank take my Docs for credit card but still don't revert me for the status. this activity happens tow or three time. so please provide me the status of my credit card application.

                              CAF or Application Number - CCAPP N[protected]

                              THANKS & REGARDS
                              MOHD. ASAD
                              [protected]
                              +1 photos
                              Sep 14, 2018
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 31, 2018
                              ICICI Bank Customer Care's response
                              Dear Customer,

                              We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a58xsp) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                K
                                keswar
                                from Chennai, Tamil Nadu
                                Jul 30, 2018
                                Resolved
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                                Hi, i have purchased diesel for rs 4680 using icici debit card. Generally i used to get some money back for the surcharge but this time i was charged extra rs.55 surcharge with a code dt:07/23/18 mcc 5541. When i called the customer service, icici representative said, i should ensure i pay using the icici paying machine and the vendor used some other banks machine. So they are charging me for the same. But i have told them, howcome a customer notice this device and its bank and highlighted rbi's regulation on no surcharge for using cards. The representative did not accept. I want to raise a complaint on icici for this
                                Sep 6, 2018
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 30, 2018
                                ICICI Bank Customer Care's response
                                Dear Keswar,

                                We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a58tue) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
                                Jul 30, 2018
                                Updated by keswar
                                Hi I have shared the contact details to the mail id mentioned.
                                Aug 01, 2018
                                Updated by keswar
                                Further to my complaint, I have found out from the vendor and the receipt that only ICICI swiping device only was used. When I updated this to the ICICI customer service, they were telling me another explanation (different from earlier one) that I should purchase the fuel from only HPCL/IOCL for not paying the surcharge. But I have told them that there was no surcharge paid when I purchased fuel from other stations like Shell, etc. The representative tried to put me on call with their manager but I was put on hold indefinitely. Later I got an email response with the same input as the call center representative. I have responded with examples of fuel purchases done at non-HPCL/IOCL vendors and no surcharge taken. Till now no response from ICICI. This is very poor customer service from ICICI and every time they give some contradicting information which I am not able to accept. It raises a question to me that if ICICI is the right place my banking with the recent complaints and thier poor performance.
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                                  M
                                  Matishkumar Torane
                                  from Mumbai, Maharashtra
                                  Jul 30, 2018
                                  Resolved
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                                  I am matish kumar. 826.00 rupees has been deducted from my account as (Dmc/[protected] dp chgs till jun-18) dp charges on 30/07/2018. I have never activated and used my demat account till now. There was no prior notice. I haven't received any deduction

                                  Message to my mobile. I need justice and my money back immediately. My account number is "[protected]"

                                  Regards,
                                  Matish kumar
                                  +91 [protected]
                                  Aug 30, 2018
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 30, 2018
                                  ICICI Bank Customer Care's response
                                  Dear Matishkumar Torane,

                                  We regret the inconvenience caused. Our official will get in touch with you.

                                  Regards,
                                  ICICI Bank Customer Service Team
                                  [protected]

                                  deduction on my account - Comment #3170372 - Image #0
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                                    M
                                    Mahesh1966
                                    from Bengaluru, Karnataka
                                    Jul 31, 2018
                                    Resolved
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                                    Address: Uttara Kannada, Karnataka, 581402

                                    I am holding Money Multiplier bond 0899 MMB TWO issued on 23.09.1999 certificate bearing no 1722 and 1723 to be matured on 23.08.2018. Kindly let me know the procedure of redumption I may be contacted on mobile nos [protected]/[protected] or my email id [protected]@gmail.com My problem is to know the procedure to redeem the above mentioned bonds.
                                    Sep 6, 2018
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 31, 2018
                                    ICICI Bank Customer Care's response
                                    Dear Customer,

                                    We will have our official get in touch with you. We appreciate your patience.

                                    Regards,
                                    ICICI Bank Customer Service Team
                                    Deduction of 600 rs from my ICICI account as Smab charges. I am totally disappointed with ICICI bank. What does it mean ? Company make money using this type of charges.

                                    As I am regular customer of ICICI bank since last 2.5 year.

                                    They have deducted the amount without any prior information and messages.
                                    ICICI Bank Customer Care's response, Jul 31, 2018
                                    Verified Support
                                    Dear Paras Porwal,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a58xsq_aaaa) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      S
                                      shibanimodi
                                      from Mumbai, Maharashtra
                                      Jul 30, 2018
                                      Resolved
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                                      Resolved

                                      Address: 700078
                                      Website: infinity.icicibank.com/corp/Login.jsp

                                      This bank has been cheating their customers irreasonably! Without any prior intimation or calls they have deducted huge amounts of 500 + gst twice in the month of june 2018 from my account. Their sales guys will keep calling for card and all but they will never intimate if their bank is planning to deduct any such undue charges from customer's account!
                                      Aug 30, 2018
                                      Complaint marked as Resolved 
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 30, 2018
                                      ICICI Bank Customer Care's response
                                      Dear Shibanimodi,

                                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a58tuh) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
                                      Jul 31, 2018
                                      Updated by shibanimodi
                                      Bank please check your email!
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                                        P
                                        Purnea123
                                        from Muzaffarpur, Bihar
                                        Jul 30, 2018
                                        Resolved
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                                        Resolved

                                        Address: Mumbai City, Maharashtra, 400051
                                        Website: consumercomplaints.in

                                        Dear sir,
                                        I have one no. Icici only vimal vaatsalya bond, whose details are given below;-
                                        Bondholder no. 0000001
                                        Certificate no. 21000.
                                        No. Of bond - one.
                                        Distinctive nos.20999

                                        Redemption date was 01.01.2018, but till now i have not received any notification from your end regarding the redmption process.
                                        Kindly communicate me in the following address.
                                        Subhasish chakraborty
                                        Behind bbm high school,
                                        South bhatta,
                                        Purnea-854 301
                                        Mob-[protected]/
                                        [protected]
                                        E mail:-subhashis. [protected]@gmail.com

                                        Dear sir
                                        I have one vimal only vaatsalya bonds with following detail-
                                        Bond holder no-0000001
                                        Certificate no-21000
                                        Distinctive no.20999
                                        Maturity-01.01 2018
                                        Face value-rs 1000.00
                                        We approached icici bank but no body is able to tell how will we
                                        Get maturity proceeds.
                                        Kindly advise how to proceed.
                                        Subhasish chakraborty
                                        Behind b. B. M. High school,
                                        South bhatta,
                                        Purnea-854301
                                        Mob-[protected]
                                        [protected]
                                        Aug 30, 2018
                                        Complaint marked as Resolved 
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jul 30, 2018
                                        ICICI Bank Customer Care's response
                                        Dear Purnea123,

                                        We regret the inconvenience caused. Our official will get in touch with you.

                                        Regards,
                                        ICICI Bank Customer Service Team
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