This mail is to bring to your kind notice that I opened ICICI NRI account on May 25th fom Al Faran Exchange, Muweilah, Sharjah[protected]. They gave me the kit along with ATM card, Cheque book, passwords etc. They told that it will take 2 to 3 weeks for activation of account. Account opened on 21st June’18 but the account number mentioned was different. After several complaints to Exchange center and ICICI customer care, we have not received any update. Al Fardan Exchange is telling that this is ICICI Bank’s mistake. We have paid the deposit of Rs 10, 000 and no use of opening an account with ICICI Bank. This may be mistake of single or multiple persons, but I strongly believe that the concerned person should be punished for the big mistake done. Creating an NRI Account with ICICI Bank has wasted our time and created lots of mental pressure for which ICICI Bank should take responsibility. I urge you to take immediate action on this and I will make sure to send this mail and all the related documents to Gulf News to showcase your negligence, incase if I don’t get reply & action from your side. I had made several complaints and followed with customer care several times. No one is aware about the status nor telling where the card & cheque book is. My request no is SR[protected]. Moreover the ICICI representative (Mr. Alam) in Dubai threats us that he will not help us in our case and purposefully delaying our case. If action is not taken, then we will go for official police complaint.
Sep 11, 2018
Complaint marked as Resolved
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Aug 01, 2018
ICICI Bank Customer Care's response Dear Naveeth,
We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.
Regards,
ICICI Bank Customer Service Team
I'm not interested in this plan. I did get a call they continuously spoke and ended up deducting money. They deducted Rs.1399 from my account without my consent. Please refund the amount back to my account.
Relationship no: 4926719.
Regards,