ICICI Bank Complaints & Reviews

Aug 02, 2018

Updated by akumar1982 When i opened my account i was told that if i take and keep the no name debit card that comes with the kit i will not be charged otherwise i will be charged around rs200. I accepted to use the card in the kit to avoid charges but some days later i see that rs 177 has been deducted from my account twice as debit card charges. And i never ever applied for one nor did i receive a debit card with my name on it. I contacted icici bank multiple times via the icici bank phone app but no response.
I guess the only policy for icici bank it cheating and fraud with its customers.

Aug 26, 2018

Updated by Suraj Shahane I am icici card holder for quiet sometimes now and have been paying my credit card bill within last day of payment.
however my last month of bill 5894Rs.there was no pending due from my side .I requested card for cancellation .customer care denied to for cancellation of card.
they asking to pay extra amount.but there were no pending due in current and next billing cycle.I told them, already paid amount.no dues from my side.
again they sent one bill statement 1400rs.and i paid again 2144 rs ...I registered compaint for cancellation of card 25 times but they denied to cancellation of cards.I request you to take appropriate
action so that credit card companies dont take unfair adavantage of honest taxpaying individual.
regards,
Suraj
[protected]@gmail.com

Aug 03, 2018

Updated by Gurpreet2510 As of now no body contacted me.

As per my discussion with Mr. Shahid (ICICI Bank Customer care executive) who gave me your mail-id I am writing this mail to you.

In relation to my Credit card no. 4375-XXXX-XXXX-1000, with reference to July’18 statement where the o/s balance is Rs 15730.69 and due date is 13th July’18. I had made a payment of Rs 7700 on 13th July’18 from ICICI Bank and a payment of Rs 8068.54 on 13th July’18 from Kotak bank (even reflecting in your August’18 statement) totaling to Rs 15768.54. I had made full payment on due date i.e. 13th July’18 (can be checked in attachment), still my credit card account is debited for Interest charges of Rs 2374.41 along with GST of Rs 427.39 totaling to Rs 2801.80

Highly appreciated if these charges are reversed, as even as per your statement full amount was paid on time. Pls. reverse the interest. I spoke to Mr. Atish (customer care executive), Mr. Atish told that my Manager Ms. Tulsi Joshi will give me a call, but still call not recd from her. Service request No. SR, SR[protected], SR[protected], SR[protected] & SR[protected] was raised but still unresolved. Pls. close the same on priority for reversal of charges as full amt was paid on time i.e. on 13th July’18 by me.

With Regards
Gurpreet Singh
[protected]