ICICI Bank Complaints & Reviews

Just because I was not reachable on my mobile phone, ICICI Bank staff Ms.Parvathi ([protected]) is calling my neighbor repeating and torturing him to ask me to call them.

Apart from being a neighbor, we both don't have any other relation. He is not related to ICICI Bank too in any manner. But still she is calling him repeatedly.

If somebody is not reachable over phone, there are other means of communication - SMS, WhatsApp, or email. But calling someone who is not at all related is unethical and also a crime.

I demand swift action against her immediately.

Hi

While booking for thirumala darshan amount has been deducted from my account for failed transaction. The amount is Rs 3000/- transaction was made on[protected]. Please can you let me know what is the procedure for the refund and how many days it will be taken.

Can you please please provide the toll free number for icici bank.
My number is [protected]

Please do the need full

There is a lean on my account since feb 22 2017 amount of 9990rs saying that it was wrong IMPS transaction but it was correct transaction only, i have visited near branch Marathalli-Bangalore to clear the lean from my account they told that it has not done by them hence they dont remove lean, and they were speaking very badly, next i visited my home branch Electronic city-Bangalore they told they didn't lean the amount it has leaned by IMPS...

Cancellation of One Assist Plan
I've got back to back irritated calls from ICICI regarding the cpp plan & Unnecessary they talk to me Even they did not informed me about this amount. Later I come to know that I have cheated by them, and seriously I'm not interested in opting for this plan, please deactivate and return my money ASAP, seriously not interested...
I had never asked for the One Assist Plan. Also a sum of Rs 1899 has been debited from my account and I want my refund. Without my knowledge how can they detect money. Please cancel this One Assist Plan as soon as possible.
Make sure to deactivate this plan asap, if not.. I will complaint against this in Consumer court . Thanks!
ID : SR[protected]
AC no:[protected]
Mob :[protected]

Thanks
UMA CHITHAMBARAM
July 16, 2018

.

This is to bring to your kind notice that unauthorised transactions has been made from my debit card on 15th July 2018

Please find the below information on the unauthorised transactions

Total Unauthorised Transactions: 10
Payment info: VIN*FACEBK ADS
Date of Occurrence: 15th July 2018 (But in Alert Message it is 16th July 2018)
Time: 14:02 to 14:06 (Alerts received to my mobile and mail)

Request has been taken on the id: SR[protected]

How transaction can be done with out OTP?
How 10 transactions can be made within 4 minutes?
How transaction can happen with future date?

Please look in to the issue as soon as possible

Regards
vardhan.[protected]@gmail.com

Dear Sir,
I was working with ICICI bank on Contract basis thro Team 4 u from 25 Oct 2004 to o7 July 2007 with different Post -- i had forwarded the form For withdrawal for PF 2009 --but still i had not receive the same

The employment period was Approx 33 Months.

My Employee Code was 34557

So, Therefore I request you to please look at the matter .and help me to get my PF money transfer to my account from ICICI bank. Provident fund Department.

Thanking You

Yours faithfully

Santosh Mishra

ECSRTNCHG Rs. 412 deducted from my account, I need to know the reason for deduction and also ATMDEC Rs. 29 for 8 times. What is happening and why continuesly it is done. And when they will stop deducting, will the money be deducted till the account balance becomes Rs. 0. Kindly I need the reason as soon as possible. And I need to know whether their is possibility of regunding the amount

Sir/madam

The transection number of ICIaf650aad13424c0b80b813ea538203f4 has been deducted from my bank account for recharge of rupees 49, but the recharge isn't succeeded. So you are requested to refund the said deducted amount as soon as possible, or you're requested to recharge the said amount to [protected] as soon as possible. It's urgent

Thank you

Hello,

We, elite broadband pvt ltd, had opened a current account with "icici bank, IT Tower-3, Infocity, Gandhinagar, Gujarat", IFSC Code: ICIC0001183 ; account number:[protected] on 30/03/2018.

The bank manager ankit mehta and his collegue ravi vadher personally came to our office for opening the new account. he explained some schemes for the same in which we decided to open a "wealth account" in which we had to deposit a Rs. 5 lac. cheque only once while opening the new acoount.

By doing so, we were told that we will not be charged for atm card fees, online transaction fees, mobile alert charges, non maintenance of minimum balance charges etc. in short, no charges at all will be applied to our current account. also we will not have to maintain any monthly minimum balance in current account. also they promised for cash and cheque pick-ups on daily basis free of charges.

we gave him the 5 lac. cheque the next day for opening the account and told him not to deposit the cheque until we say so. even after repeatedly informing him to not deposit the cheque, he went on doing the same twice without informing us. both the cheques were bounced.(on dates 03/04/2018 & 11/04/2018). On 24/04/2018, after getting both of our bounced cheque back to us, we gave him a new Rs.5 Lac cheque in order to open "wealth account", as promised.
the charges for bounced cheque 118 rs. both the times, which were deducted after some times.

After a week, online banking id password and atm card for one director were delivered to our office. and the other director's atm card and online banking id password kit were not delivered even till now. we have received mail that the atm card is returned to icici bank due to it could not be delivered. to till date, they are not yet delivered at our location, we have complained about this matter to both ankit mehta and ravi vadher, but always got back no responses at all. they said it will be delivered in some days. but till now no atm card or online access kit is received.

the charges for atm card usage and online id password kit were deducted already, even if only one director is having access to them and other don't.
now every month the monthly non maintenance are also being deducted from our account even after we have the "wealth account" with icici bank.

we also gave 2 cheques to ravi vadher, to deposit them in our account. the cheques are not deposited to till date and after inquiring about this matter, ankit mehta told that they don't have any cheque with them from us.
(the date for first cheques given to ravi is not remembered correctly, the second cheque was given to him on 09/07/2018).

After talking to ankit on why we are being charged for monthly non maintenance, he told us that he opened our account with rs. 10000 minimum balance monthly plan, and not the "wealth account", as we were promised and told.
Also the way he replied to us were very rude and unprofessional as a branch manager.(We also have the phone recording of the same conversation with ankit mehta) in my opinion, he is not even morally suited to fit the role of the branch manager.

Till date we are charged in total rs. 2490 approximately, by stating many service charges, for which were told to be exempted from under "wealth account". I can send the account statement for your reference if and when needed.

It is a total fraud by ankit mehta & ravi vadher and breach of customer's faith in icici banking system, by promising something and delivering quite the opposite of what were promised.

As a matter of fact, we took pleasure in choosing ICICI bank over any other privately owned banks for opening our current account. But at the end, the services and promised offered by you are neither delivered nor propely addressed.

I also urge the authority to look into this matter and take appropriate actions against the responsible employees.

Also infrom us what steps could be taken to resolve above mentioned issues, and refunding the inappropriately deducted charge.

looking forward to your response.

thanking you.
ruchit rachhadiya

I made an IMPS transaction which was mistakenly done to wrong account so I contacted my branch and ICICI branch, they told me to ask my bank to send a mail regarding this.
So I gave them the application and asked them to mail ICICI branch so they process my return.
After 3-4 days the branch manager of ICICI branch says he cannot credit back as the account is dormant and the owner KYC is pending for last 5 years. We cannot process until customer consent.
I tried to find the owner but his contact number is not working and he changed his home and does not live at the same address.

Please help, Bank manager is not cooperating and I am unable to get my money back.

Detail-
Date[protected]
Transaction Id - IMPS-OUT/[protected]
Acct no.[protected]
IFSC- ICIC0000407
Amount 50000rs

Correct Account No[protected]
IFSC- ICIC0000407

My acct no.- [protected]
IFSC- PUNB0460300

More than 1 and a half month passed away I am just trying to get my money back but no one is helping.
contacted ICICI customer care, branch manager, headbranchmanager no one replies.
Please help

Hi ICICI,
This is regarding "ECSRTNCHGS" charges, where my account as been debited with 413 rupees without my knowledge. May I know the reason for this transaction as clearly I don't have any idea of this. If this is false transaction then refund my kindly refund my money. And this is not the first time that my account as been debited with these charges.Kindly look into this issue .

I also received call from icici bank and they just given information about one assist plan after than they automatically activated this plan and today i got a message to deduct rs-1899/- from my saving a/c. Without my permission. I don't need this plan actually. Please deactivate this plan and make sure you do not debit my money .

My a/c number:[protected]
One assist id number: SR[protected]

Make sure to deactivate this plan asap, Thanks!
Amrita Pandey

Hi,

Recently ICICI bank levied 500/- (as late payment fee) + 90/- ([protected]@18%) + 86.81/- (Interest Charges ) + 15.63/- ([protected]@18%) = 692.44/-

This amount was levied on my June months Credit card statement.

Actually I need pay 1, 427.55 for the statement date 25/05/2018 and the due date was 12/06/2018. But unfortunately I was missed that date and paid total amount on 18/06/2018 and before the next statement date of 25/06/2018. For the first time I was missed the payment due date!!

But still ICICI bank levied all the above mentioned charges. Please let me know whether these charges are authentic as per latest RBI guidelines (RBI/2015-16/126, DBR.No.BP.BC.30/21.04.048/2015-16) on Credit card usage and payments ?

Please let me know if you need any other information.

Thanks,
Mani

ICICI payment gateway failure but funds got debited from my icici credit card account i didnt get my money back still While purchasing product on flipkart. But flipkart said that they didnt receive the money from icici and icici people said that money reached to flipkart ask them only as they said. So then where the money got stucked.Now whom do i need to ask to claim 💰

I have opened my current account named SRAJ ENTERPRISES with icici bank lok vihar delhi branch. Manish one of icici lok vihar delhi branch sales executive have opened my account. at the time of opening the account i clearly mentioned that i dont required a debit card with my account. but i got charged of debit card. i called manish many of time first he responed my cal but now he is not giving any response of my call. i am fedup with this icici branch service. kindly help me out from this situation and reverse my all unwanted charges done by this bank.
thanks and regards

I have got a Homeloan acct# LBMUM[protected]. I just wanted to convert from PreEMI to EMI as I cleared the rest amount to builder. I have got the possession/ no due letter from builder. So i don't require any disbursement. I visited the J B nagar mumbai brance couple of times and was told to talk to my relationship mgr who has left the company. I have been told to go to virar Branch. Ask a contact no and they did not have one. Plus they did not provide me a New relationship mgr no. I stay at central line and its difficult to travel so far. Non of ICICI reps are ready to help me. Is Icici not centralized. After talking and visiting the branch I have not been told about the amount on which I need to pay franking charges. I was just given an empty form and no guidance. I had uploaded the no due letter and possession letter on Icici App but no resolution was given. Please help as I have been Robbed by them. I am losing my interest money paid to icicibank. I am feeling most of the staff just want their salary and r not concern about the customers issue.

Dear Sir/Mam,

I had switched my my Home Loan from Indiabulls to ICICI recenly. My home Loan number with you is LBDEL[protected].
I had given a cheque for Rs. 5900/- as was advised as processing fee at the time of documentation which was presented and cleared on May 29th, 2018. I was told that this is the net amount I am supposed to pay. My sanction letter also mentioned the same which was signed by the ICICI signing authorities (Attached).

I was asked to give five security cheques, one of them cancelled and rest blank.

One of my security cheque was presented in my account on 03rd July 2018 of amount of rupees 6136/- vide cheque Number 603? On inquiring I was advised it was the processing fee. But my processing fee cheque for Rs 5900 was taken at the time of documentation and the same was cleared on May 29th 2018. But still Mr Jitendra Pandey from Green Park Delhi Branch went ahead and presented the same without any intimation with an intent of fraud. My sanction letter which I received and signed clearly mentioned processing fee of Rs 5900. Please look into the matter as this is criminal intent of cheating and I will file an FIR if the Rs 6136 that was extorted out of my account by unfair means against this criminal Jitendra Pandey and ICICI Bank. Its not the matter of money but intent. He doesn't even reply to any of my mails nor answers his phone. Also, just with the intent of completing his monthly target, he disbursed the Loan on 29th June when I had asked him to disburse the same after July 6th 2018 to which he said that he will get the 6-7 days EMI waived which still has not taken place. I had to pay an extra EMI for Rs. 5677/- other than Rs. 6136/- just because of his criminal intent.

Please look into the matter and refund my Rs. 6136 and please take strict action against criminal employee of yours, Mr. Jitendra Pande.

Thanking you.
Regards,
Samrat Soni

I was making jio dhana dhana dhan recharge offer online payment on[protected]. It was asked to choose mode of payment. I choosed upi instead of debit card. When i clicked upi it asked me my vpa which is virtual payment address. After i typed my vpa it asked me to login my upi app. Phone pe app wnen i logged into upi app i found one notification requesting rs.399 which was my recharge amount. It was [protected]@icici, when i transfered 399 rs, amount was deducted from my account, but i didn't get any recharge massage from jio care and my bill payment is not done. So please refund my amount immediately to my account.
B SHIVA GOUD
[protected]

My account no[protected] has been automatically deducted account balance, I have not withdraw any amount, this is second time I am facing this problem, last time also bank employee add some policy in my account and after complaints he has withdraw scheme,
Again and again if this type things happen from bank, I will close my account and also withdraw all account of my family, this bank branch also not supported for any inquires,
Take further action and revert amount in account

Dear Sir,

My wife's icici account got debited with 413.0 on 11TH jULY 2018 for ECSRTNCHGS(Protected) What is this charges and why it deducted from her account. Please check the reason and let me know the details. If you share the details soon we can contact our account branch and ask them to return the amount.

mailid : bhanu.[protected]@gmail.com

Thanks,
Bhanu Prakash V