Claimed

ICICI Bank Complaints & Reviews

3.3
Updated: Jun 2, 2026
Complaints 23783
Resolved
14308
Unresolved
9475
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

ICICI Bank reviews & complaints page 556

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Suresh0901
from Avinashi, Tamil Nadu
Jul 21, 2018
Report
Copy

I tried to recharge my Jio number through UPI, the recharge is not succeeded but the amount is debited from my account, so kindly refund my money as soon as possible My Transaction details are mentioned
FROM: SURESH KUMAR V ([protected]@okhdfcbank)
Issuer Bank : Lakshmi Vilas Bank
To : Indiaideas ([protected]@icici)
Google Transaction ID : CICAgKC8n-iDXQ
UPI Transaction ID :[protected]
Please refund my amount through wrongly transaction by tez UPI to the [protected]@icici so please refund my amount .
Kunjanath Sharma's reply, Sep 13, 2018
Please refund my amount through wrongly transaction by the tez UPI . on the date 12-09-18 when l was repayment my loan amount to the kreditbee app, then payment will not receive by kreditbee it is wongly received by [email protected] please refund my received amount..
I'm totally dissatisfied with your service. I had to recharge my number with different payment mode. So please refund my transaction amount. The transaction details are as follows:
Indiаidеа[protected]@Icici Сustоmеr
Date : 12 Sep 2018, 11:38
Tо : Indiaideas([protected]@icici)
Helpful
Found this helpful?
2 Comments
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    rtech
    from Namakkal, Tamil Nadu
    Jul 21, 2018
    Report
    Copy

    Address: 641006

    Once I received a bill saying that charges taken for your Demat acoount. I was just confused, because
    I don’t know what is demat account at all. So it was nearly 1000 rs taken as harge where I don’t know what it is.

    So I decided to stop this demat account, so I just reached the nearest branch. First that
    Lady Representative looked in to the details of my account and said she can not do anything. Ok if I asked why it cannot be deactivated, she said blah blah things, but did not tell anything useful, may be because we are a normal customer with 3000rs as account balance are not considered as humans in our country.
    Following are hectic steps I followed,
    1. No use of reaching branch(close your branches if they cannot do these activities)
    2. Called CUSTOMER CARE, got the details that we have to deactivate the trading account(seriously, what is this account, I don’t have any idea)
    3. So CUSTOMER CARE executive took request to close the trading account
    4. After 1 week got the confirmation that, trading account is closed
    5. After the 3 and 4 steps, take demat account closing form from net and fill it
    6. Reach branch for personal verification
    7. Send it to Mumbai ICI Demat service
    Now I have sent it to Mumbai and waiting, but I am pretty sure that these #### will reject it and they will not close the account. Better than cheating a customer, you guys can go for begging

    Note: Dear ICICI don’t come here and tell We are sorry to hear about your experience. Please send us your contact details at [protected]@icicibank.com. Our official will get back to you and assist
    We are fed up of hearing this….nonsense
    We common people in india are cheated always, but there is no law to help the common people
    ICICI Bank customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      K
      Kvssimbu
      from Bengaluru, Karnataka
      Jul 21, 2018
      Resolved
      Report
      Copy
      Resolved

      Hi,
      My money Rs. 130 has been debited by ICICI stating RTN CHG1 - 481/02-06-18. I have not received any notification related to this. I was embarrassed in a petrol bunk where my card was declined. What is this charge and why you have debited that amount and why there were any notifications.
      Now I feel insecure about my money in ICICI, I know it's a less money, but as of now that is what I got and you people took it from me. I doubt even if my friend transfers money, I don't know how much you will take it.
      Aug 21, 2018
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Jul 21, 2018
      ICICI Bank Customer Care's response
      Dear Silambarasan Kumaravel,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a58960) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        K
        kunj201191
        from Bardoli, Gujarat
        Jul 21, 2018
        Report
        Copy

        This is inform youbi had credit card of icici due to some issues i was nt able to pay my outstanding amt rs52000 since last 2 year nd frm last 3 month i paid 45000 and officer nd his team (laxman [protected])giving thretning nd call to my relatives nd office frnd and told them i m fraud nd cheater this is nkt right .i m paying my debt amt nd he is blackmailing me.
        ICICI Bank customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          R
          rajivmemorial
          from Mathura, Uttar Pradesh
          Jul 21, 2018
          Resolved
          Report
          Copy
          Resolved

          Address: Mathura, Uttar Pradesh, 281121

          To
          The Branch Manager
          ICICI Bank Ltd.
          Vrindaban Branch,

          Dear Sir,

          As per telephonic discussion with you on dated 16.07.2018 regarding FDR of Rs. 11 Crore in favour of Rajiv Memorial Academic Welfare Society, you have committed for interest rate of FDR for Rs. 11 Crore @ 7.10% for three months. But you made FDR of Rs. 11 Crore @ 7.00% instead of Interest rate 7.10%. You are cheating with us after confirmation the rate of interest @ 7.10%, why you make FDR @ 7.00%. So we could not accept the FDR of Rs. 11 Crore @ 7.00%. Now immediately cancel the above FDR and transfer the total fund value in our HDFC Bank Account. Detail of Bank Account is as follows:

          Name : Rajiv Memorial Academic Welfare Society
          A/c No.: [protected]
          IFSC Code: HDFC0000942
          Branch: Vrindaban

          Thanking you

          Yours faithfully

          For Rajiv Memorial Academic Welfare Society,
          Aug 23, 2018
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Jul 21, 2018
          ICICI Bank Customer Care's response
          Dear Rajiv Memorial,

          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

          Regards,
          ICICI Bank Customer Service Team
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            V
            vijay2796
            from Chennai, Tamil Nadu
            Jul 21, 2018
            Resolved
            Report
            Copy
            Resolved

            Address: 600113

            Date of incident : 13/07/2018

            I recieved a call from icici bank and they just given information about one assist plan but i not even accept the plan.But after than they automatically activated this plan and deducted rs-1399/- from my credit a/c. Without my permission. I don't need this plan actually. Please deactivate this plan and refund my money asap .
            One assist Relationship Number: 4634665
            Mobile NO:[protected]
            Aug 25, 2018
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Jul 21, 2018
            ICICI Bank Customer Care's response
            Dear Vijay2796,

            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

            Regards,
            ICICI Bank Customer Service Team
            Dear Vijay,

            Greetings from OneAssist,

            We are sorry for the inconvenience caused.

            As requested by you we have initiated the cancellation process vide service request number - 3380188. Your entitled for a refund of 699/- as the complaint was registered after 30 days of deduction.

            Thank you,

            Regards,

            Sophia,

            Team OneAssist
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Seshu R
              from Hyderabad, Telangana
              Jul 21, 2018
              Resolved
              Report
              Copy
              Resolved

              Address: Hyderabad, Telangana, 500050

              I approached ICICI Hitech city Hyderabad branch to open Sukanya Samriddhi Yojana account for my one year old baby girl. ICICI branch personnel were asking me to open a savings account for my baby girl in order to open a sukanya samriddhi yojana account for her. As per Government of INDIA notification, account is not required for the baby girl to open a Sukanya samriddhi yojana account and ICICI is forcing its customers to open the account to increase their customer base illegally and it is hightly unethical and illegal on their part to do that. I have a salary account with ICICI bank. Please help in resolving the issue amicably

              Bank name : ICICI bank
              Branch I Visited: Hyderabad-Cyber Towers Branch
              Address of bank : Ground Floor, Opp. Quadrant No-1, Cyber Towers, Madhapur-VillageHyderabadTelangana, 500081
              IFSC Code: ICIC0003892

              Please find my details as below :
              Name : Chandra Sesha Mohan Rajanala
              Mobile: [protected]
              Aug 22, 2018
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Jul 21, 2018
              ICICI Bank Customer Care's response
              Dear Chandra Sesha Mohan Rajanala,

              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

              Regards,
              ICICI Bank Customer Service Team
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                M
                Manan Gangulu
                from Mumbai, Maharashtra
                Jul 21, 2018
                Resolved
                Report
                Copy
                Resolved

                Address: Thane, Maharashtra, 401107

                I also received call from icici bank and they just given information about one assist plan after than they automatically activated this plan and deducted rs-1899/- from my saving a/c. Without my permission. I don't need this plan actually. Please deactivate this plan and refund my money asap

                My a/c number:[protected]
                One assist id number: SR[protected]
                Aug 21, 2018
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Jul 21, 2018
                ICICI Bank Customer Care's response
                Dear Manan Gangulu,

                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                Regards,
                ICICI Bank Customer Service Team
                Dear Manan,

                Greetings from OneAssist,

                We apologize for the trouble caused,

                We request you to kindly mail us your membership details or registered contact number or email address at [protected]@oneassist.in. so that we may be able to cancel your plan.

                Awaiting your response,

                Thank you,

                Regards,

                Sophia,

                Team OneAssist.
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Saêêl Chälkê
                  from Mumbai, Maharashtra
                  Jul 20, 2018
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: Mumbai City, Maharashtra, 400059
                  Website: [email protected]

                  Dear Sir/Madam,

                  I have worked in I process for 6 months...i have left the organisation on 20 december 2017, but I have still not received my Relieving Letter
                  Also i have done with all the Resignation Formalities and also My Relationship Manager has sent a NOC to the Company about my Resigning, Yet i have not received my Experience letter and my Last working month salary, Please take this into your Consideration.

                  Emp Code- C97667

                  Thankyou !
                  Aug 20, 2018
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 20, 2018
                  ICICI Bank Customer Care's response
                  Dear Saêêl Chälkê,

                  We're sorry to hear about your concern. We have intimated the concerned officials in I-process to connect with you. We appreciate your patience.

                  Regards,
                  ICICI Bank Customer Service Team
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    C
                    Chandu Tyagi
                    from Delhi, Delhi
                    Jul 20, 2018
                    Resolved
                    Report
                    Copy
                    Resolved

                    Respected sir,
                    I beg to say that.my self chandra sheker tyagi S/o Ram avtar tyagi I have an account no[protected] in icici bank Manasa punjab Branch. please note that transaction no[protected] dt. 20/07/2017 is wrongly credit from my account to[protected] account. . Please note that it should be verified by bank as soon as possible from your side.if it is possible kindly revert the same amount in my account.

                    Thanking you,
                    Chandra shekhar tyagi
                    Aug 26, 2018
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 20, 2018
                    ICICI Bank Customer Care's response
                    Dear Chandra Shekhar Tyagi,

                    We regret the inconvenience caused. Our official will get in touch with you.

                    Regards,
                    ICICI Bank Customer Service Team
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      H
                      Hanamant Kulkarni
                      from Bengaluru, Karnataka
                      Jul 20, 2018
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: Bangalore, Karnataka, 560028

                      Dear Sir/Madam,

                      I had submitted duly-filled-in NPS application on 1st June at Infosys ICICI Bank branch.

                      There is no communication whatsoever from ICICI on this to me inspite of giving cell number and mail id.

                      I have done multiple follow-ups and today I got to know that my application is not yet processed.

                      I am escalating this to NSDL for delay / denial of service from ICICI bank in this regard.

                      Need your help and intervention to resolve this month long dead lock with ICICI Bank.

                      Regards,
                      Hanamant Kulkarni
                      Aug 20, 2018
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 20, 2018
                      ICICI Bank Customer Care's response
                      Dear Hanamant Kulkarni,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5867j) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        K
                        komal aggarwal singla
                        from Narwana, Haryana
                        Jul 19, 2018
                        Resolved
                        Report
                        Copy
                        Resolved

                        Date of incident-18/07/2018
                        I received call from icici bank and they just given information about one assist plan after than they automatically activated this plan Without my permission. I don't need this plan actually. Please deactivate this plan.

                        My a/c number- SBA-*********236

                        Make sure to deactivate this plan asap, if not.. I will complaint against this in Consumer court . Thanks!
                        UMESH KANT AGGARWAL
                        Aug 24, 2018
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 19, 2018
                        ICICI Bank Customer Care's response
                        Dear Customer,

                        We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a584hw) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
                        Dear Umesh,

                        Greetings from OneAssist,

                        We are sorry for the unpleasant experience.

                        We request you to kindly mail us your membership details or registered contact number or email address at [protected]@oneassist.in. so that we may be able to initiate your cancellation process.

                        Thank you,

                        Regards,

                        Sophia,

                        Team OneAssist
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          T
                          Tinaanj
                          from Delhi, Delhi
                          Jul 19, 2018
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: New Delhi, Delhi
                          Website: ICICI Bank

                          Dear Team,

                          I am very much satisfied with the ICICI services, but i am shocked about SMAB charges deduction which was not expected and not informed to me before deduction.

                          I want my smab charges back to my account. I am using ICICI bank services from 2012, and this was really not expected.

                          Kindly see and resolve this and refund my smab charges .
                          Aug 21, 2018
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 19, 2018
                          ICICI Bank Customer Care's response
                          Dear Tinaanj,

                          We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a584hv) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
                          To,
                          ICICI BANK LTD
                          LAJPAT NAGAR, NEW DELHI
                          Sub:-- Request for refund SMAB charges Ref A/c no[protected],
                          Dear Sir,
                          I am very much satisfied with the ICICI services, but i am shocked about SMAB charges deduction which was not expected and not informed to me before deduction.

                          I want my smab charges back to my account. I am using ICICI bank services from 2008, and this was really not expected.

                          Kindly see and resolve this and refund my smab charges .

                          Please do the needful to us.

                          Thanking You

                          NITESH KUMAR
                          A/c[protected]
                          Mob no-[protected]
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Saifur Rahman Mohsin
                            from Bengaluru, Karnataka
                            Jul 18, 2018
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: 560042

                            I use an expense tracker on my phone to tracker purchases and today I realized that the balance in the SMS was different from my tracker's spending account balance. I checked the SMS history and it matched with my tracker. When I logged into the iMobile app it showed my almost 20 new transactions of small volume i.e. ~1 rupee and ~2 rupee which totally upto 55.96 and the transaction name was a petrol pump where I usually fill petrol. I thought it was a hacking attempt and called customer care and they told me it's surcharge on fuel which the station was claiming. Why would I be charged after I have already paid for the money. I understand that the government has power to take money out of a personal's account in case of some violation but this preposterous that a petrol pump can take money out of my account without my knowledge. Even the bank didn't notify me and allowed this to happen. The petrol pump never told me there would be a automatic surcharge when I paid at the pump. This is very wrong that a private entity like a pump can take money out of my personal account without my authorization!
                            Aug 29, 2018
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 20, 2018
                            ICICI Bank Customer Care's response
                            Dear Saifur Rahman Mohsin,

                            We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5867) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              H
                              Hemanthkumar C
                              Jul 18, 2018
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Bangalore, Karnataka, 560078

                              I had been using ICICI Credit Card from last 18 months and I never missed the payments. Unfortunately, I missed payments on May and June and I cleared the complete amount on July on the due date itself. Since my another savings account was blocked I wasn't able to make the payment. But now even after making the complete payment, they're not unblocking my card.
                              Aug 19, 2018
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 18, 2018
                              ICICI Bank Customer Care's response
                              Dear Hemanthkumar C,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5826j) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
                              Rs.413 was debited in my account in the name of ECSRTCHGS100718, why this diduction happened, its not fair to diduct like this without any message. I will escalate in twitter and social network if i wont get any convincing reply from your side.
                              ICICI Bank Customer Care's response, Jul 19, 2018
                              Verified Support
                              Dear Swaroop Tutika,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a583yw_aaaa) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
                              I am a ICICI Bank credit card holder.my credit card no.ending with 8007.I am not interested about this service. and don't wont this membership any more.so cancel the membership

                              relation ship no:2430376
                              plan name:Enhanced WA Power single plan
                              Vlidity : 23/07/2018
                              mobile no: (protected)
                              ICICI Bank Customer Care's response, Jul 19, 2018
                              Verified Support
                              Dear Hemini,

                              We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a583yw_aaab) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
                              Please stop Auto Debit of Rs.100/- against CC XX5771 from my ICICI S B account No:[protected]
                              ICICI Bank Customer Care's response, Jul 19, 2018
                              Verified Support
                              Dear rsrkvprao,

                              We regret the inconvenience caused. Our official will get in touch with you.

                              Regards,
                              ICICI Bank Customer Service Team
                              I have a ICICI ONLY VIMAL VAATSALAYA BOND redeemable on 01.01.2018. I sent the same for redemption at the registered address of ICICI Infotech Services Ltd Mumbai as mentioned on the reverse of the Bond which has been returned to me undelivered with the remark Left.

                              Amal Kumar Laha
                              BD 474 Salt Lake
                              Kolkata 700 064
                              ICICI Bank Customer Care's response, Jul 19, 2018
                              Verified Support
                              Dear Amallaha,

                              We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a583yw_aaad) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
                              Hello,
                              I just tried to make a transaction from your ATM in my locality (Adarsh Nagar, Jaipur). The amount has been debited from my account but the I got no cash.
                              Please help me in this regard! Act as soon as possible.
                              Thank you
                              Dear sir,

                              Please refund failed transaction amount from my account for NIOS DE.L.ED. course
                              Please find attached copy of transaction I'd.

                              Thanks
                              Helpful
                              Found this helpful?
                              6 Comments
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                N
                                nimber
                                from Hyderabad, Telangana
                                Jul 18, 2018
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: 516350

                                Good afternoon sir,
                                This is srikanth from kadapa a.p . my mobile number is [protected] I can apply icici credit card in last dec 2017 it was delivered to
                                me jan 15th actually iam shifted my native place credit card was goes returned
                                suddenly one assist plan was activated my credit card number
                                without any intimation actually i don;t know my credit card number also so
                                each and every month messages come to my mobile number pay amount so
                                please de activate one assist plan and also don't send me messages my mobile number.
                                Aug 19, 2018
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 18, 2018
                                ICICI Bank Customer Care's response
                                Dear Customer(nimber),

                                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                Regards,
                                ICICI Bank Customer Service Team
                                Many times ECS return charges has hit my account
                                Name:MADHU S K
                                ACC:[protected]
                                Total AMT:Rs 3067.97

                                I'm fed of these problems with your bank service. Kindly look into the matter and please help me in reversal of amount for whatever unnecessary deduction.
                                Kindly revert back at the earliest.
                                pH:[protected]
                                madhusk.[protected]@gmail.com
                                ICICI Bank Customer Care's response, Jul 19, 2018
                                Verified Support
                                Dear Madhusk,

                                We regret the inconvenience caused. Our official will get in touch with you.

                                Regards,
                                ICICI Bank Customer Service Team
                                I was check my balance non icici atm this atm system slow then after 1 hrs i was check my balance icici atm that time show my 10000 money deducted on non icici atm ...Not come to money deduction message on mob but money deducted
                                ICICI Bank Customer Care's response, Jul 19, 2018
                                Verified Support
                                Dear Manojpisal,

                                We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a583yx_aaab) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
                                I fueled my car on 15th June 2018 with Rs 2200/- fuel. I used my ICICI debit card for this transaction. On 20th June Rs 64.90/- is deducted from my account. Instead of getting amount back for cashless transaction why you are putting penalty. Government is telling they are motivating the cashless transaction. Let me know what is the policy?
                                ICICI Bank Customer Care's response, Jul 19, 2018
                                Verified Support
                                Dear gkbabar,

                                We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a583yx_aaac) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
                                I opened account but yet it is not possible
                                ICICI Bank Customer Care's response, Jul 19, 2018
                                Verified Support
                                Dear K P Hadiyol,

                                We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a583yx_aaad) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
                                I returned a product bought online and waited for the refund of the amount. The merchant says that they had processed the refund and sent my money back, but I did not receive it till now. How will i get my money back? They had asked me to file charge dispute in the bank. I tried doing it. But could not get it. Help me out.
                                ICICI Bank Customer Care's response, Jul 19, 2018
                                Verified Support
                                Dear japandoll,

                                We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a583yx_aaae) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
                                Hi,

                                Today 50rs was debited from my account and the transaction was mentioned as

                                BIL/[protected]/PAC/[protected]

                                Kindly let me know the reason, if its a wrong transaction please credit the same to my account.

                                Thanks,
                                Revathi Chakravarthula
                                ICICI Bank Customer Care's response, Jul 19, 2018
                                Verified Support
                                Dear revsri,

                                We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a583yx_aaaf) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
                                I booked train ticket on 15th from IRCTC app using SBI debit card but my money is deducted but ticket was not booked and till now I don't get my refund back my transaction Id is [protected]
                                ECE Charges were deducted from my account, I called/Emailed on customer care and they told me that charges will be refunded by only Branch. I went to the industrial Area phase 7 branch, The behaviour of Manager was very rude and not got the solution.
                                Transaction id -[protected]
                                transaction date -13-july-2018
                                Transaction amount -210.00 rs
                                Failure reason -No response from bank
                                Train name - DDN KGM express
                                Rs.2200 (INR) has been deducted from my debit card in the name "VIN*GOOGLE *july". I need to know why?
                                it is fraud trasction

                                please refund my money
                                I have made payment on 06/07/2018 for Rs 6010 from SBI net banking. I have done three transations and my money has ben debited for all the three. further the status of two payments worth 6010 each is not successfull yet. Please do needful.
                                Dear Srikanth,

                                Greetings from OneAssist,

                                We apologize for the inconvenience caused.

                                We request you to kindly mail us your membership details or registered contact number or email address at [protected]@oneasssist.in so that we may initiate your cancellation process.

                                Regards,

                                Sophia,

                                Team OneAssist.
                                Helpful
                                Found this helpful?
                                12 Comments
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  M
                                  Mohan N V
                                  from Bengaluru, Karnataka
                                  Jul 18, 2018
                                  Report
                                  Copy

                                  Address: Hyderabad, Telangana

                                  Customer ID: 16014301

                                  Hi Team,

                                  ICICI Bank officials opened my account without my knowledge.

                                  Now that I've been charged Rs. 1600+ for 2 years, that I'm unaware.

                                  I request to CLOSE MY ACCOUNT making sure I won't be paying any charges over demat services which I'm not aware. CLOSE IT ASAP.

                                  Demat Account : 16014301XXXXXX82
                                  Linked Mobile Number : +91 [protected]

                                  Regards,
                                  Mohan N V
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    L
                                    labalaji
                                    from Hyderabad, Telangana
                                    Jul 17, 2018
                                    Report
                                    Copy

                                    Address: 500047

                                    Dear Sir
                                    On 17/07/2018 at 17:02 Pm I made a transaction at your ATM in RK Nagar, malkajgiri Hyderabad-47 I was using ATM card of Mahabank to withdraw Rs10000/-
                                    Due tp power failure, The machine went blank during transaction in progress.
                                    I couldnot get money disbursed. I waited till power is on but unfortunately, i didnot receive any money.But in the statement
                                    it is shown Rs10000 withdrawn. I have attached the details as pictures. pls credit
                                    back Rs 10000 in my account.
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      G
                                      Gurudath Nayak
                                      from Bengaluru, Karnataka
                                      Jul 17, 2018
                                      Report
                                      Copy

                                      Address: 560059

                                      Goo day sir,

                                      I was issued a Instant credit card no [protected] on around 14th June 2018 against a FD of rupees 50000 and promised by the bank that it will be activated within 48 hours. After that i have made several visits to RR nagar Branch in Bangalore, raised many complaints online. but still the card is not activated. it has been more than a month today hence i am fedup with the service. when i visit the branch they give me 2 phone numbers of some credit card guy and those guys never pick their calls. i am really fed up with this pathetic service. if the issue is not resolved withing 2 days then i will quit all my services with ICICI and close my FD as well as my NRE accounts.
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        V
                                        vijaysoni4u
                                        from Gurgaon, Haryana
                                        Jul 17, 2018
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Address: Jaipur, Rajasthan, 302015

                                        On 12 july2018, I paid the bill amount of Rs. 12570/- on ICICI Bank eazypay gateway towards Rukmani Birla Modren High school. The transaction was unsuccessfully but amount has been debited from my ICICI saving account. Still I did not received refund of this amount in my account while 5 days has been passed. I am not finding any customer care number of eazypay where i may could contact.

                                        Vijay Soni
                                        [protected]
                                        Jul 17, 2018
                                        Complaint marked as Resolved 
                                        resolved
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit