Claimed

ICICI Bank Complaints & Reviews

3.3
Updated: Mar 18, 2026
Complaints 23775
Resolved
14308
Unresolved
9467
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

ICICI Bank reviews & complaints page 556

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Saêêl Chälkê
from Mumbai, Maharashtra
Jul 20, 2018
Resolved
Report
Copy
Resolved

Address: Mumbai City, Maharashtra, 400059
Website: [email protected]

Dear Sir/Madam,

I have worked in I process for 6 months...i have left the organisation on 20 december 2017, but I have still not received my Relieving Letter
Also i have done with all the Resignation Formalities and also My Relationship Manager has sent a NOC to the Company about my Resigning, Yet i have not received my Experience letter and my Last working month salary, Please take this into your Consideration.

Emp Code- C97667

Thankyou !
Aug 20, 2018
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jul 20, 2018
ICICI Bank Customer Care's response
Dear Saêêl Chälkê,

We're sorry to hear about your concern. We have intimated the concerned officials in I-process to connect with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    C
    Chandu Tyagi
    from Delhi, Delhi
    Jul 20, 2018
    Resolved
    Report
    Copy
    Resolved

    Respected sir,
    I beg to say that.my self chandra sheker tyagi S/o Ram avtar tyagi I have an account no[protected] in icici bank Manasa punjab Branch. please note that transaction no[protected] dt. 20/07/2017 is wrongly credit from my account to[protected] account. . Please note that it should be verified by bank as soon as possible from your side.if it is possible kindly revert the same amount in my account.

    Thanking you,
    Chandra shekhar tyagi
    Aug 26, 2018
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Jul 20, 2018
    ICICI Bank Customer Care's response
    Dear Chandra Shekhar Tyagi,

    We regret the inconvenience caused. Our official will get in touch with you.

    Regards,
    ICICI Bank Customer Service Team
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      H
      Hanamant Kulkarni
      from Bengaluru, Karnataka
      Jul 20, 2018
      Resolved
      Report
      Copy
      Resolved

      Address: Bangalore, Karnataka, 560028

      Dear Sir/Madam,

      I had submitted duly-filled-in NPS application on 1st June at Infosys ICICI Bank branch.

      There is no communication whatsoever from ICICI on this to me inspite of giving cell number and mail id.

      I have done multiple follow-ups and today I got to know that my application is not yet processed.

      I am escalating this to NSDL for delay / denial of service from ICICI bank in this regard.

      Need your help and intervention to resolve this month long dead lock with ICICI Bank.

      Regards,
      Hanamant Kulkarni
      Aug 20, 2018
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Jul 20, 2018
      ICICI Bank Customer Care's response
      Dear Hanamant Kulkarni,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5867j) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        K
        komal aggarwal singla
        from Narwana, Haryana
        Jul 19, 2018
        Resolved
        Report
        Copy
        Resolved

        Date of incident-18/07/2018
        I received call from icici bank and they just given information about one assist plan after than they automatically activated this plan Without my permission. I don't need this plan actually. Please deactivate this plan.

        My a/c number- SBA-*********236

        Make sure to deactivate this plan asap, if not.. I will complaint against this in Consumer court . Thanks!
        UMESH KANT AGGARWAL
        Aug 24, 2018
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Jul 19, 2018
        ICICI Bank Customer Care's response
        Dear Customer,

        We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a584hw) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
        Dear Umesh,

        Greetings from OneAssist,

        We are sorry for the unpleasant experience.

        We request you to kindly mail us your membership details or registered contact number or email address at [protected]@oneassist.in. so that we may be able to initiate your cancellation process.

        Thank you,

        Regards,

        Sophia,

        Team OneAssist
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          T
          Tinaanj
          from Delhi, Delhi
          Jul 19, 2018
          Resolved
          Report
          Copy
          Resolved

          Address: New Delhi, Delhi
          Website: ICICI Bank

          Dear Team,

          I am very much satisfied with the ICICI services, but i am shocked about SMAB charges deduction which was not expected and not informed to me before deduction.

          I want my smab charges back to my account. I am using ICICI bank services from 2012, and this was really not expected.

          Kindly see and resolve this and refund my smab charges .
          Aug 21, 2018
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Jul 19, 2018
          ICICI Bank Customer Care's response
          Dear Tinaanj,

          We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a584hv) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
          To,
          ICICI BANK LTD
          LAJPAT NAGAR, NEW DELHI
          Sub:-- Request for refund SMAB charges Ref A/c no[protected],
          Dear Sir,
          I am very much satisfied with the ICICI services, but i am shocked about SMAB charges deduction which was not expected and not informed to me before deduction.

          I want my smab charges back to my account. I am using ICICI bank services from 2008, and this was really not expected.

          Kindly see and resolve this and refund my smab charges .

          Please do the needful to us.

          Thanking You

          NITESH KUMAR
          A/c[protected]
          Mob no-[protected]
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Saifur Rahman Mohsin
            from Bengaluru, Karnataka
            Jul 18, 2018
            Resolved
            Report
            Copy
            Resolved

            Address: 560042

            I use an expense tracker on my phone to tracker purchases and today I realized that the balance in the SMS was different from my tracker's spending account balance. I checked the SMS history and it matched with my tracker. When I logged into the iMobile app it showed my almost 20 new transactions of small volume i.e. ~1 rupee and ~2 rupee which totally upto 55.96 and the transaction name was a petrol pump where I usually fill petrol. I thought it was a hacking attempt and called customer care and they told me it's surcharge on fuel which the station was claiming. Why would I be charged after I have already paid for the money. I understand that the government has power to take money out of a personal's account in case of some violation but this preposterous that a petrol pump can take money out of my account without my knowledge. Even the bank didn't notify me and allowed this to happen. The petrol pump never told me there would be a automatic surcharge when I paid at the pump. This is very wrong that a private entity like a pump can take money out of my personal account without my authorization!
            Aug 29, 2018
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Jul 20, 2018
            ICICI Bank Customer Care's response
            Dear Saifur Rahman Mohsin,

            We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5867) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              H
              Hemanthkumar C
              Jul 18, 2018
              Resolved
              Report
              Copy
              Resolved

              Address: Bangalore, Karnataka, 560078

              I had been using ICICI Credit Card from last 18 months and I never missed the payments. Unfortunately, I missed payments on May and June and I cleared the complete amount on July on the due date itself. Since my another savings account was blocked I wasn't able to make the payment. But now even after making the complete payment, they're not unblocking my card.
              Aug 19, 2018
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Jul 18, 2018
              ICICI Bank Customer Care's response
              Dear Hemanthkumar C,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5826j) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
              Rs.413 was debited in my account in the name of ECSRTCHGS100718, why this diduction happened, its not fair to diduct like this without any message. I will escalate in twitter and social network if i wont get any convincing reply from your side.
              ICICI Bank Customer Care's response, Jul 19, 2018
              Verified Support
              Dear Swaroop Tutika,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a583yw_aaaa) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
              I am a ICICI Bank credit card holder.my credit card no.ending with 8007.I am not interested about this service. and don't wont this membership any more.so cancel the membership

              relation ship no:2430376
              plan name:Enhanced WA Power single plan
              Vlidity : 23/07/2018
              mobile no: (protected)
              ICICI Bank Customer Care's response, Jul 19, 2018
              Verified Support
              Dear Hemini,

              We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a583yw_aaab) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
              Please stop Auto Debit of Rs.100/- against CC XX5771 from my ICICI S B account No:[protected]
              ICICI Bank Customer Care's response, Jul 19, 2018
              Verified Support
              Dear rsrkvprao,

              We regret the inconvenience caused. Our official will get in touch with you.

              Regards,
              ICICI Bank Customer Service Team
              I have a ICICI ONLY VIMAL VAATSALAYA BOND redeemable on 01.01.2018. I sent the same for redemption at the registered address of ICICI Infotech Services Ltd Mumbai as mentioned on the reverse of the Bond which has been returned to me undelivered with the remark Left.

              Amal Kumar Laha
              BD 474 Salt Lake
              Kolkata 700 064
              ICICI Bank Customer Care's response, Jul 19, 2018
              Verified Support
              Dear Amallaha,

              We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a583yw_aaad) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
              Hello,
              I just tried to make a transaction from your ATM in my locality (Adarsh Nagar, Jaipur). The amount has been debited from my account but the I got no cash.
              Please help me in this regard! Act as soon as possible.
              Thank you
              Dear sir,

              Please refund failed transaction amount from my account for NIOS DE.L.ED. course
              Please find attached copy of transaction I'd.

              Thanks
              Helpful
              Found this helpful?
              6 Comments
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                N
                nimber
                from Hyderabad, Telangana
                Jul 18, 2018
                Resolved
                Report
                Copy
                Resolved

                Address: 516350

                Good afternoon sir,
                This is srikanth from kadapa a.p . my mobile number is [protected] I can apply icici credit card in last dec 2017 it was delivered to
                me jan 15th actually iam shifted my native place credit card was goes returned
                suddenly one assist plan was activated my credit card number
                without any intimation actually i don;t know my credit card number also so
                each and every month messages come to my mobile number pay amount so
                please de activate one assist plan and also don't send me messages my mobile number.
                Aug 19, 2018
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Jul 18, 2018
                ICICI Bank Customer Care's response
                Dear Customer(nimber),

                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                Regards,
                ICICI Bank Customer Service Team
                Many times ECS return charges has hit my account
                Name:MADHU S K
                ACC:[protected]
                Total AMT:Rs 3067.97

                I'm fed of these problems with your bank service. Kindly look into the matter and please help me in reversal of amount for whatever unnecessary deduction.
                Kindly revert back at the earliest.
                pH:[protected]
                madhusk.[protected]@gmail.com
                ICICI Bank Customer Care's response, Jul 19, 2018
                Verified Support
                Dear Madhusk,

                We regret the inconvenience caused. Our official will get in touch with you.

                Regards,
                ICICI Bank Customer Service Team
                I was check my balance non icici atm this atm system slow then after 1 hrs i was check my balance icici atm that time show my 10000 money deducted on non icici atm ...Not come to money deduction message on mob but money deducted
                ICICI Bank Customer Care's response, Jul 19, 2018
                Verified Support
                Dear Manojpisal,

                We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a583yx_aaab) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
                I fueled my car on 15th June 2018 with Rs 2200/- fuel. I used my ICICI debit card for this transaction. On 20th June Rs 64.90/- is deducted from my account. Instead of getting amount back for cashless transaction why you are putting penalty. Government is telling they are motivating the cashless transaction. Let me know what is the policy?
                ICICI Bank Customer Care's response, Jul 19, 2018
                Verified Support
                Dear gkbabar,

                We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a583yx_aaac) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
                I opened account but yet it is not possible
                ICICI Bank Customer Care's response, Jul 19, 2018
                Verified Support
                Dear K P Hadiyol,

                We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a583yx_aaad) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
                I returned a product bought online and waited for the refund of the amount. The merchant says that they had processed the refund and sent my money back, but I did not receive it till now. How will i get my money back? They had asked me to file charge dispute in the bank. I tried doing it. But could not get it. Help me out.
                ICICI Bank Customer Care's response, Jul 19, 2018
                Verified Support
                Dear japandoll,

                We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a583yx_aaae) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
                Hi,

                Today 50rs was debited from my account and the transaction was mentioned as

                BIL/[protected]/PAC/[protected]

                Kindly let me know the reason, if its a wrong transaction please credit the same to my account.

                Thanks,
                Revathi Chakravarthula
                ICICI Bank Customer Care's response, Jul 19, 2018
                Verified Support
                Dear revsri,

                We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a583yx_aaaf) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
                I booked train ticket on 15th from IRCTC app using SBI debit card but my money is deducted but ticket was not booked and till now I don't get my refund back my transaction Id is [protected]
                ECE Charges were deducted from my account, I called/Emailed on customer care and they told me that charges will be refunded by only Branch. I went to the industrial Area phase 7 branch, The behaviour of Manager was very rude and not got the solution.
                Transaction id -[protected]
                transaction date -13-july-2018
                Transaction amount -210.00 rs
                Failure reason -No response from bank
                Train name - DDN KGM express
                Rs.2200 (INR) has been deducted from my debit card in the name "VIN*GOOGLE *july". I need to know why?
                it is fraud trasction

                please refund my money
                I have made payment on 06/07/2018 for Rs 6010 from SBI net banking. I have done three transations and my money has ben debited for all the three. further the status of two payments worth 6010 each is not successfull yet. Please do needful.
                Dear Srikanth,

                Greetings from OneAssist,

                We apologize for the inconvenience caused.

                We request you to kindly mail us your membership details or registered contact number or email address at [protected]@oneasssist.in so that we may initiate your cancellation process.

                Regards,

                Sophia,

                Team OneAssist.
                Helpful
                Found this helpful?
                12 Comments
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  M
                  Mohan N V
                  from Bengaluru, Karnataka
                  Jul 18, 2018
                  Report
                  Copy

                  Address: Hyderabad, Telangana

                  Customer ID: 16014301

                  Hi Team,

                  ICICI Bank officials opened my account without my knowledge.

                  Now that I've been charged Rs. 1600+ for 2 years, that I'm unaware.

                  I request to CLOSE MY ACCOUNT making sure I won't be paying any charges over demat services which I'm not aware. CLOSE IT ASAP.

                  Demat Account : 16014301XXXXXX82
                  Linked Mobile Number : +91 [protected]

                  Regards,
                  Mohan N V
                  ICICI Bank customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    L
                    labalaji
                    from Hyderabad, Telangana
                    Jul 17, 2018
                    Report
                    Copy

                    Address: 500047

                    Dear Sir
                    On 17/07/2018 at 17:02 Pm I made a transaction at your ATM in RK Nagar, malkajgiri Hyderabad-47 I was using ATM card of Mahabank to withdraw Rs10000/-
                    Due tp power failure, The machine went blank during transaction in progress.
                    I couldnot get money disbursed. I waited till power is on but unfortunately, i didnot receive any money.But in the statement
                    it is shown Rs10000 withdrawn. I have attached the details as pictures. pls credit
                    back Rs 10000 in my account.
                    ICICI Bank customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      G
                      Gurudath Nayak
                      from Bengaluru, Karnataka
                      Jul 17, 2018
                      Report
                      Copy

                      Address: 560059

                      Goo day sir,

                      I was issued a Instant credit card no [protected] on around 14th June 2018 against a FD of rupees 50000 and promised by the bank that it will be activated within 48 hours. After that i have made several visits to RR nagar Branch in Bangalore, raised many complaints online. but still the card is not activated. it has been more than a month today hence i am fedup with the service. when i visit the branch they give me 2 phone numbers of some credit card guy and those guys never pick their calls. i am really fed up with this pathetic service. if the issue is not resolved withing 2 days then i will quit all my services with ICICI and close my FD as well as my NRE accounts.
                      ICICI Bank customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        V
                        vijaysoni4u
                        from Gurgaon, Haryana
                        Jul 17, 2018
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: Jaipur, Rajasthan, 302015

                        On 12 july2018, I paid the bill amount of Rs. 12570/- on ICICI Bank eazypay gateway towards Rukmani Birla Modren High school. The transaction was unsuccessfully but amount has been debited from my ICICI saving account. Still I did not received refund of this amount in my account while 5 days has been passed. I am not finding any customer care number of eazypay where i may could contact.

                        Vijay Soni
                        [protected]
                        Jul 17, 2018
                        Complaint marked as Resolved 
                        resolved
                        ICICI Bank customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          T
                          Tshering Peljoree
                          from Pune, Maharashtra
                          Jul 17, 2018
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: Pune, Maharashtra, 411021

                          I have booked my indigo flight ticket on 10th of July and my account got debited but my ticket didn't proceeded.so I called indigo and they told me that I will get my refund within 3 to 4 working days.they kept my reservation ticket under hold for limited period.now it's been 6 days.whole I call them they told me that they already refunded to icici band and they gave me one reference number also.so how can I claim my refund by that reference number.please help me.
                          Aug 17, 2018
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 17, 2018
                          ICICI Bank Customer Care's response
                          Dear Tshering Peljoree,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a57yst) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
                          My icici bank account has been deducted 2000 as dr .tran founding[protected] without any autherisation.
                          ICICI Bank Customer Care's response, Jul 19, 2018
                          Verified Support
                          Dear Virus Tech,

                          We regret the inconvenience caused. Our official will get in touch with you.

                          Regards,
                          ICICI Bank Customer Service Team
                          What is ECSRTNCHG and why deduction happening since Nov 2017. Pl. stop and refund, if deduction done by mistake.
                          ICICI Bank Customer Care's response, Jul 19, 2018
                          Verified Support
                          Dear rajiv_r_gupta,

                          We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a583yy_aaab) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
                          Sir,

                          I am Bhuvaneshwari J your customer and as per my personal Loan Account LPXXXXXXXXXX4003, which has been fully paid by me. But my name is updated in [protected]@cibil.com so i request you to please remove my name from the list.
                          ICICI Bank Customer Care's response, Jul 19, 2018
                          Verified Support
                          Dear Bhuvaneshwari J,

                          We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a583yy_aaac) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
                          Please dear sir my 2000 amount are pay by Amazon pay .But Amazon are refund my fund but icici not credit by fund my account. Please sir my balance, are refund please, .
                          Hello I have created 2 iWish RDs and both of them are not getting displayed in my app instead its giving a alert to try again later with code #0045. Please update your iOS iMobile app and resolve this issue.
                          Helpful
                          Found this helpful?
                          5 Comments
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            K
                            Kuldeep Singh Sodha
                            from Ajmer, Rajasthan
                            Jul 17, 2018
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Jaipur, Rajasthan, 302021
                            Website: [email protected]

                            Dear Mr.S. Roy
                            With due respect i am old customer of esteem ICICI bank from last six year and i have also a ICICI bank credit card number-[protected] due to some of my unavoidable condition i settle this credit card with the amount of 81000/- in six installment, Sir only in three installment i paid 68700/- to the bank balance amount is only 12600/- which is due in April 18, Sir from march 18 to may 18 i am out of India due to my official work and i forget to give last payment of credit card
                            Sir in the month of June 18 i credit my salary in ICICI bank behalf of SBI bank, sir without my knowledge ICICI bank put my account on hold till date my salary was on hold, sir how i run my home requirement without money this is totally harassment of my and my family.
                            .
                            Sir i visit several time to Jaipur branch and talk to credit manger Mr. Jitendra Sharma and Mr.anil Munja i ask them that i paid 12600/- immediately kindly open my account but they tell that your whole salary was debited to bank.Sir yes i expect my mistake but you understand my problem if i am not present here how i am able to make payment meanwhile nobody from bank person visit my home also, sir kindly released another letter of settlement so i pay the rest amount of 12600/- and open my bank account for banking.
                            Sir i send complaint on your portal but no response.
                            Sir look in this matter and do some thing as soon as possible.
                            Name:- Kuldeep singh Sodha
                            A/C Number:[protected]
                            City :- Jaipur
                            Moblie Number-[protected]
                            Jul 17, 2018
                            Complaint marked as Resolved 
                            Bank hold my salary account with out my notice, I visited several times to branch regarding this I tell them I pay rest amount of credit card which is 12600/- only so kindly generate new settlement letter but they denie and taking no interest in this They told me that your whole salary was debited, if I am agree to pay rest amount
                            ICICI Bank customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Sajith128
                              from Palghat, Kerala
                              Jul 16, 2018
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Kozhikode, Kerala, 673307

                              On 16/07/2018 I lost Rs 1899 from my icici bank account.
                              After verifying it i found out that one assist protection has been activated on my
                              account.I don't want this plan, please give me refund.
                              Account number:[protected].Transaction code IIN/I-Debit/SIONEAST/[protected]

                              Sajith Kumar C M,
                              Athira House, Keezhariyur, koyilandy, Kozhikode
                              Aug 17, 2018
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 17, 2018
                              ICICI Bank Customer Care's response
                              Dear Sajith Kumar C M,

                              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                              Regards,
                              ICICI Bank Customer Service Team
                              I have FD open with the number[protected], I don't have any credit cards or debts either.Still I am getting error as in lien which is quite frustrating and I am in need of money.Please help me
                              ICICI Bank Customer Care's response, Jul 19, 2018
                              Verified Support
                              Dear Ramya Panchumarthi,

                              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                              Regards,
                              ICICI Bank Customer Service Team
                              Dear Sir / Madam,
                              Regarding settlement of credit card no.[protected]***
                              I want to settle my full & final payment also please send your representive regarding above matter

                              Thanks
                              Anupam Srivastava
                              Delhi
                              [protected]
                              ICICI Bank Customer Care's response, Jul 19, 2018
                              Verified Support
                              Dear Customer,

                              We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.

                              Regards,
                              ICICI Bank Customer Service Team
                              My wife account number [protected] name Vandana ICICI ATM se money deduction of ATM but not money withdraw ATM address Raj Nagar part 2 ATM ID SEVDA593 time 10:40 am Txn no 7276 date 09/07/2018 tak not received money to check cctv and card number se
                              I by mistakely transfer my money to the another account that is on SBI account no: [protected] IFSC code: SBIN0030020 and the account holder name would be the Sandip Manjhi ? will you able to transfer my money to my account from that SBI account ?
                              Swarnim Mukhia's reply, Jul 9, 2018
                              5000 INR
                              ICICI Bank Customer Care's response, Jul 19, 2018
                              Verified Support
                              Dear Swarnim Mukhia,

                              We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a584hx_aaac) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
                              Dear Sajith,

                              Greetings from OneAssist,

                              We are sorry for the inconvenience caused.

                              We request you to kindly provide your membership details or registered contact number or email id at [protected]@oneassist.in. So that we may initiate your cancellation process.

                              Thank you,

                              Regards,

                              Sophia,

                              Team OneAssist.
                              Helpful
                              Found this helpful?
                              5 Comments
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                SNRao71
                                from Hyderabad, Telangana
                                Jul 16, 2018
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Mumbai City, Maharashtra

                                Just because I was not reachable on my mobile phone, ICICI Bank staff Ms.Parvathi ([protected]) is calling my neighbor repeating and torturing him to ask me to call them.

                                Apart from being a neighbor, we both don't have any other relation. He is not related to ICICI Bank too in any manner. But still she is calling him repeatedly.

                                If somebody is not reachable over phone, there are other means of communication - SMS, WhatsApp, or email. But calling someone who is not at all related is unethical and also a crime.

                                I demand swift action against her immediately.
                                Aug 16, 2018
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 16, 2018
                                ICICI Bank Customer Care's response
                                Dear SNRao71,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a57vtf) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
                                Dear team,
                                I have made a payment from credit card but the transaction got reversed and still not credited in my credit card back. The refund reference number is[protected].

                                Please let me know by what time it will be credited? Feel free to contact me at [protected].
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  saisudha reddy
                                  from Bengaluru, Karnataka
                                  Jul 19, 2018
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: Bangalore, Karnataka

                                  Hi

                                  While booking for thirumala darshan amount has been deducted from my account for failed transaction. The amount is Rs 3000/- transaction was made on[protected]. Please can you let me know what is the procedure for the refund and how many days it will be taken.

                                  Can you please please provide the toll free number for icici bank.
                                  My number is [protected]

                                  Please do the need full
                                  Aug 20, 2018
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 19, 2018
                                  ICICI Bank Customer Care's response
                                  Dear saisudha reddy,

                                  We regret the inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                  Regards,
                                  ICICI Bank Customer Service Team
                                  Provid card .card status pls
                                  Bank debited total 413 (10.12 and 402.88 )in two transaction from my account, to ECSRTNCHG
                                  ICICI Bank Customer Care's response, Jul 19, 2018
                                  Verified Support
                                  Dear deepakjohn141

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a583yz_aaab) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
                                  I informed my wrong transaction from CBI Bank to ICICI bank using by phone pay.last three digit of mistakes
                                  Correct account number.[protected]
                                  Wrong account number.[protected]
                                  Your faithfully
                                  Rajkapoor sah
                                  [protected]
                                  Helpful
                                  Found this helpful?
                                  3 Comments
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    V
                                    vishnu aitha
                                    from Bengaluru, Karnataka
                                    Jul 16, 2018
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    lean on my account amount 0f 9990 rs

                                    Address: 560037

                                    There is a lean on my account since feb 22 2017 amount of 9990rs saying that it was wrong IMPS transaction but it was correct transaction only, i have visited near branch Marathalli-Bangalore to clear the lean from my account they told that it has not done by them hence they dont remove lean, and they were speaking very badly, next i visited my home branch Electronic city-Bangalore they told they didn't lean the amount it has leaned by IMPS...
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy
                                    U
                                    uma muruganantham
                                    from Delhi, Delhi
                                    Jul 16, 2018
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: 600032

                                    Cancellation of One Assist Plan
                                    I've got back to back irritated calls from ICICI regarding the cpp plan & Unnecessary they talk to me Even they did not informed me about this amount. Later I come to know that I have cheated by them, and seriously I'm not interested in opting for this plan, please deactivate and return my money ASAP, seriously not interested...
                                    I had never asked for the One Assist Plan. Also a sum of Rs 1899 has been debited from my account and I want my refund. Without my knowledge how can they detect money. Please cancel this One Assist Plan as soon as possible.
                                    Make sure to deactivate this plan asap, if not.. I will complaint against this in Consumer court . Thanks!
                                    ID : SR[protected]
                                    AC no:[protected]
                                    Mob :[protected]

                                    Thanks
                                    UMA CHITHAMBARAM
                                    July 16, 2018

                                    .
                                    Jul 19, 2018
                                    Complaint marked as Resolved 
                                    thnks recd
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Jul 16, 2018
                                    Updated by uma muruganantham
                                    From Customer care also not clear information
                                    Jul 16, 2018
                                    Updated by uma muruganantham
                                    Almost 3 hrs i tried to talk customer care. But no response. Unnecessary they are transferring to other person. But my problem not resolved
                                    Jul 16, 2018
                                    Updated by uma muruganantham
                                    I need exact details that how that money went.. Its my money. i need proper response ok.
                                    Jul 16, 2018
                                    Updated by uma muruganantham
                                    Since one assist is third party how can they detect money. Your the responsible for my money.
                                    I got call from Mumbai head office and that person is asking that why ur cancelling that plan. Again and again asking the same question. I said many times not required and cancel this plan. If we dont want means why ur killing us...
                                    Jul 16, 2018
                                    Updated by uma muruganantham
                                    I spoke to them on July 7yth. Even you will have call record. Check in that did i said activate this plan.
                                    Verified Support
                                    Jul 16, 2018
                                    ICICI Bank Customer Care's response
                                    Dear Uma Chithambaram,

                                    We regret the inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                    Regards,
                                    ICICI Bank Customer Service Team
                                    Jul 17, 2018
                                    Updated by uma muruganantham
                                    Customer care not giving proper response to me. How many times i called them. Do you know that. Your there here to support us. But icici customer care not doing that work. Whatever asking doubt your guys should give proper response. if one rupee taken from my account means Ur the responsible person and i will ask u only. Without Ur knowledge how can they detect money, tell me this first. I will not leave easily this issue. From past 5 years i am having this icici account. ASAP refund my amount. Keep in mind that i have to take decision for everything dont involve in this. Dont force us to take.

                                    thanks
                                    Uma
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      T
                                      teja vardhan
                                      from Hyderabad, Telangana
                                      Jul 16, 2018
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: Hyderabad, Andhra Pradesh

                                      This is to bring to your kind notice that unauthorised transactions has been made from my debit card on 15th July 2018

                                      Please find the below information on the unauthorised transactions

                                      Total Unauthorised Transactions: 10
                                      Payment info: VIN*FACEBK ADS
                                      Date of Occurrence: 15th July 2018 (But in Alert Message it is 16th July 2018)
                                      Time: 14:02 to 14:06 (Alerts received to my mobile and mail)

                                      Request has been taken on the id: SR[protected]

                                      How transaction can be done with out OTP?
                                      How 10 transactions can be made within 4 minutes?
                                      How transaction can happen with future date?

                                      Please look in to the issue as soon as possible

                                      Regards
                                      vardhan.[protected]@gmail.com
                                      Aug 16, 2018
                                      Complaint marked as Resolved 
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 16, 2018
                                      ICICI Bank Customer Care's response
                                      Dear Teja Vardhan,

                                      We regret the inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                      Regards,
                                      ICICI Bank Customer Service Team
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit