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ICICI Bank Complaints & Reviews

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Last updated May 1, 2024
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ICICI Bank reviews & complaints page 557

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R
Rashmi B
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

received mail :your icici bank card - atm / debit chip upgrade

Address:Khordha, Odisha, 751024

Today i got a mail, also an sms on my mobile which says :

"dear customer,

Greetings from icici bank.

The card - atm / debit chip upgrade for your account xx0xxxx is ready to be shipped. We will notify you after it is dispatched from the local hub.

Now get digital convenience with imobile app and internet banking. Access a host of services like generate pin, re-issue debit card,...
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mohdelyas786
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

atm discrepancy

Address:Surat, Gujarat, 395009

There was atm discrepancy while i tried to withdraw 80, 000 on 16 jun 2018 at around 9.41pm from icici bank atm (S1cw4725). The money got deducted from my account but the atm maachine didn't dispense the cash from the machine. I called the customer care right away and they assured me to solve this and complain no. Is (Sr[protected]. Also told me to do transaction again and i did it twice for rs.2000 each time and i recieved that amount. br...
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M
Milind C Kumbhar
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

auto loan

Address:Pune, Maharashtra, 411043

I have applied for auto loan, the application number shared by icici representative is [protected]. This is no where matching in their system, when called to customer care phone banking. But the branch is confirming about existence. There is no single email or sms received about progress on my auto loan. But whereas the visited representative is verbally confirming about the approval. I am surprised and worried to see, not a single official...
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Pratibhadeshpande
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

icici bank ecsrtnchg charges hit on my account - pratibha deshpande

Address:Pune, Maharashtra, 411004

Hello Team,

Am an icici bank customer. On 15th June 2018 ecsrtnchg charged as below -
15/06/2018 ECSRTNCHG - 28-May-18 + GST= 472.00
15/06/2018 ECSRTNCHG13 - 28-May-18 + GST=472.00
15/06/2018 ECSRTNCHG12 - 28-May-18 + GST 472.00
15/06/2018 ECSRTNCHG11 - 28-May-18 + GST472.00

I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge...
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Mukesh Kumar B
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund time of debit card transaction

Address:Chennai, Tamil Nadu, 603103

I Have Paid RS 51601.80 through my ICICI debit card for My college Fees via IOB Pay on 11th June 2018. The Transaction failed but my Money got debited .
I Have made a complaint on the same day . They are casually saying it will take upto 35 days or even more to refund. When I contacted IOB PAY Customer Care they said they didn't receive the amount and its still with my bank..

ICICI Complaint Number - SR[protected]
br...
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K
Karunakar.rayala
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

gst invoice

Address:Hyderabad, Andhra Pradesh, 50072

Hi,

On june 15 2018, my account got debited twice with 472 rs.

I have already emailed about the issue to the customer support email address, but dint received any acknowledgement that they received and it will be resolved or something.

472+472=944 rupees is too much loss.
Please resolve it asap.

Thanks
Karunakar...
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Pushpendra1987
from Jabalpur, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

about unknown deduction of amount from my account

Address:Satna, Madhya Pradesh, 485001

Hi sir/madam

Am a icici bank customer. Ecsrtnchg charged 413 rupees in two times first in date of 11-6-18 and second was 15-6-18 same amount deducted from my account
. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Pleaseexplain what the charge it is. This type direction is not good please return my charged amount....
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sumanmis
from Gola Gokarannath, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund amount not yet received by bank in a/c

Address:Lakhimpur Kheri, Uttar Pradesh, 262802

[protected]@irctc.co.in 2:26 pm (1 hour ago)
To me
Dear customer,
Kindly note that we have refunded the amount as per the following details and it may take 3-4 working days for net banking/direct debit facility and 6 - 7 days in case of payment gateways after actual refund date, to be reflect in your
A/c..
Please contact your bankers for confirmation with the given details.
Pnr: [protected] transaction id:...
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S
scoobyhusky
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

behaviour of bank people and slang languages calls

I have received call from [protected] many times they have claim that they are from icici bank and my husband supposed to pay the credit card due amount whereas i have mentioned many times that i am premium customer of icici bank and do not carry any credit card or credit from the bank and i am single.. You have got wrong information in-spite they started shouting and started using slang languages and abusing me... I have tried contacting...
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Knīght Tamer DK
from Tenkasi, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

jio recharge failure

Address:Vellore, Tamil Nadu, 632503

Hello sir...
I am dinesh i tried to recharge my jio num with ₹399 on 16 june 2018 and there was a transfer request from [protected]@icici. As per my jio app
And my payment was successfully done...
But i didn't get my recharge done..
Please refund my money or make the recharge done...
References...

To: indiaideas ([protected]@icici)

Google transaction id: cicagkc8scmolg
Upi...
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Elizabeth Mohanty
from Angul, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no requirement of personal loan

Address:560076

I have applied for personal loan in icici. I don't know why 4 application ids are showing in my account.
It's already been 15 days all application id status are under process and contact your relationship manager.
Now i am frustrated and don't want personal loan. Please cancel all the application ids.
Otherwise i will take it to next level, and will file a complaint....
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A
ameetsingh0
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deduction from salary account - unknown transactions

Address:Hyderabad, Andhra Pradesh, 502032

Hi,

I am getting charged every month under guise of following way...
Ecsrtnchg - 25-may-18 + gst, - rs 472
Ecsrtnchg13, - rs 472
Ecsrtnchg12. - rs 472

My account details of icici is
Ameet kumar[protected]

Now, this is happening for many months, i noticed it just now. Now, this is a serious issue.

Request concern team to quickly resolve this lapse...
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prash1991
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of failed transaction money

Payments (Rs. 151.48 and 151.48) for mahapariksha.gov.in (Maha it) site was approved and deducted from my upi app (Sbi account) to beneficiary ([protected]@icici account). But payment status on maha it site was shown as ' failed'. Hence i did the payment using other method successfully. But the money deducted during these two failed transactions has not been credited to my account. Please return the same as early as possible.

(The...
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Apurva Khedikar
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

account linked with some else

Address:Mumbai City, Maharashtra

My husbands acct at icici is linked by some one to some one else's acct.. This guy with the same name as his... And my husbands account was debited for something the other guy was supposed to pay. Customer care could not help
They are giving different responses, some say by mistake some say current account on my husbands name.. Which is not the case as we don't own any business. Its a mess......
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nigar123
from Delhi, Delhi
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why are you deducting this amount, refund it to my account

Address:New Delhi, Delhi, 110092

Hi, i am nigar anjum, my account with your bank and account number is[protected], i have booked ticket from irctc many days before, i have this kind of question on consumer complaints, so again asking to refund my money which you deducted, shown in attached screenshot or call me to explain, then i will move forward to my next action against this....
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Aaniaankit
from Raipur, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not give my relieving letter

Address:Alwar, Rajasthan, 301001

Dear sir,

I served in icici bank from 1/4/2011 to 29/10/2015 but inspite of several reminders to hr also make sr in system my relieving letter not generated in system or nobody respond on my query.
Now i m working in kotak mahindra bank and my bank need my releiving letter.

Kindly help me to solve my problem.
My employee id was - 232459 my name - ankit sharma.

Regards,
Ankit...
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Jofa Joseph D'souza
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

direct debit error after doing a manual payment

Address:Mumbai City, Maharashtra, 400055

My name is jofa dsouza and im a customer using icic bank and a credit card i was overseas and so there was an oustanding payment of rs 9894.08 for two months. I called them after the due date and made the payment of rs 10, 425.08 which included the auto debit decline fee as well for two months and late payment fee of two months. After another day my account was being debited with rs 9894.08 again after making the payment on 14/06/2018. I...
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Sowmya bheemanna
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ppf account mba

Address:560078
Website:infinity.icicibank.com

Can someone help with the issue am facing with icici bank, jaynagar, bangalore? This issue is started in the year 2013 and still there is no end to it.
Its of no use visiting branch. I had salary account at this bank and once i happened to visit the branch and they advised me to open a ppf account which with new account number and promised that i can maintain zero mba (Minimum balance account). Customer agent was so impressive and...
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A
adesh1912
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding amount deposited to wrong account number.

Dear Sir,

In reference to the request letter attached provided to the bank branch on dated 7 June-2018, I request you to please look into the issue, It’s been more than 7 days & I have yet not received the amount in my bank account.

This is to inform you that one of my friend tried to deposit 4000/- Rupees to my account number[protected] but by mistake he has written the account number[protected] in the...
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Pranay Saraiwala
from Mysore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

they took my documents saying i will get the credit card and then rejected my application stating no reason

Address:Bangalore, Karnataka, 560066

I got a call from icici representative on my company skype id. They asked me if i wanted a credit card. I told them about my current employement status and my salary.
They said i was eligible for the card.
One of their representative visited the campus and collected all my documents required for the same.
Now after 10 days i get a call saying that my aplication has been rejected and they mentioned no reason for that.br...
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