ICICI Bank Complaints & Reviews

I had submitted an online payment to the Director of Sol(DU) on the13 of April 2018. The said amount was 3, 572.46 (three thousand five hundred and seventy two rupees and forty six paisa. The said amount did not reach the Director and I stood a great loss. I had contacted my bank and got all the relevant details and a complaint was registered by my bank(United bank of India, SDArea, New Delhi), after a few days my complaint was rejected as it said my account was debited and had reached the said party. I then contacted the director of SOL( school of open learning) it was investigated by him and no such transfer was shown in their account. My said amount is surely held up on Eazypay's side. I request you to please help me out as it has been 3 months and my money has not been reverted back to me. Thank you

Dear Sir/Madam

Am a icici bank customer. Day before yesterday 06-07-18 ecsrtnchg charged 800 rupees + tax... I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or SMS or any phone call. Please explain what the charge it is. This type of direction is not good please return my charged amount. Thank you

To,

The ICICI BANK

Dear Sir,

My name is Rohit Joshi having account in bank of baroda, My account no is [protected].

On 2.6.18 I erroneously transferred money into ICICI account[protected], instead of[protected]. The transaction amount is Rs 30000/-.

Upon noticing my error I immediately approached Bank of baroda, guntakal Branch, Anantapur Dist. to freeze the amount which I transferred to ICICI and the same is freezed.
please sir refund my money in my account
thank you
Rohit joshi
mob [protected]

This particular bank without any explanations of deduction mentioned in the title, has started deducting money from my account. This seems so uncanny that a customer is not informed about the charges and deducted more than Rs1600. Would request you to take immediate action! I want an immediate refund from the bank of the entire amount deducted and also I have attached the transaction history for reference.

There were two transactions done on my ICICI account and when I called the ICICI customer support they blocked my card. I asked the executive about why these two transactions doesn't need the OTP for that the executive replied we don't send OTP for international transactions. And said there is no one available from Fraud/Dispute department to take the complaint about the dispute and give proper details about this issue. I don't understand how there could be no one to take complaint about this and I have call back next day. Why a customer be at troublesome when your systems are so easy to do fraud transaction. Why a customer be wasting time and energy on these kind of happenings as its bank's responsibility to identify do needful to customers.

Plz refund my money. Pay exam fee but payment deduct and fees not submitted. Plz refund my money. Pay exam fee but payment deduct and fees not submitted. plz refund my money immediatly. Plz refund my money. Pay exam fee but payment deduct and fees not submitted. Plz refund my money. Pay exam fee but payment deduct and fees not submitted. plz refund my money immediatly.

Dear Sir,

I have a savings account in noida branch, this account i opened in year 2008 and till 6th july 2018 everything was going well but tomorrow my accountant was freezed claiming by Rohini sector 8 icici branch that due to some personal loan and its payment not been paid its freezed. They called me in office and showed me some loan papers which was not mine all documents was fake there, only my name and my parents name was mentioned by there, i have already senr email to them that all documents showed to me arw fake and doea not belong to me.some one have mentioned mh pan card number on that loan paper rest all documents added in that loan papers noes not match with my details. Kindly help to solve this issue.

Regards
Deepak Singh Rawat

I have been deducted an amount of 1, 899.00 on 07 jul 2018 with the details mentioning: wpp-sr[protected] new policy. From my icici bank account

I have not authorized, neither am aware of any such approvals for the deduction.

Utter crap of icici bank to do such activities without my consent.
Revert the money back to my account at the earliest.

I have a saving account with ICICI bank. I got deposited Rs 2500 with the bank on 7/05/2018. On the same day 7/05/2018 seven ( 7 ) withdrawals were made. It is unheard of in any bank that they can go on making withdrawals without my consent. I even di not get any message or intimation regarding the same. I was just seeing money go off from my account without anything to do. My monthly average balance is also being shown low.

I have tried to pay the fee amount of Rs. 6000 (+ Bank service charges of Rs. 10) for D.El.Ed course of National Institute of Open Schooling twice through

Eazypay of ICICI Bank.

Paid by Canara Bank Internet Banking.

First Transaction

Amount Rs. 6000 (+ Rs 10 service charge)
Txn ID is [protected]
Dated - 6 July 2018 at 05:41 PM

Second Transaction

Amount Rs. 6000 (+ Rs 10 service charge)
Txn ID is [protected]
Dated - 6 July 2018 at 6:09 PM

So the Total amount of failed transactions is Rs. 12020.

But your system is showing Payment Failed for both the transactions.

Kindly refund the money for the failed transactions.

Name - Puneet Gupta
Email - [protected]@gmail.com
Mobile - [protected]

I Am an icici bank customer. Yesterday 05-03-18 ecsrtnchg charged 413 rupees and 413 rupees two times. I don't know what the charges ecsrtnchg... why the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount 826 . My email id is-
[protected]@gmail.com

I have made payment for nios 2nd year registeration via your bank using central bank debit card but the payment was not successful though the amount is deducted. Tommorow is the last date so please fix the prob. Asap. Otherwise i will not be able to pay the fees. It is a very important issue and revert back my money to the same account from which it was paid

For D.EL.Ed. admission (http://dled.nios.ac.in/attendanceLogin/IIyearfee.aspx) payment made through HDFC credit card ending 9184 via eazypay (https://www4.ipg-online.com/connect/gateway/processing?execution=e1s2) amount of Rs. 6060/- already has been deducted from my credit card (HDFC Transaction ID: 085793) but the payment status
is showing unsuccessful or payment not made. Eazypay Transaction ID : [protected]. Issues has not resolved yet.
Kindly suggest in order to resolve the issues immediately as the 2nd Year admission will not open again after the last date 7th July, 2018 and ICICI eazypay have stated that they will attend and revert to my complaint sent via email in 2 business days as per the trail email below.

From:
Date: Thu, Jul 5, 2018 at 10:35 PM
Subject: Re: 000CQaDKKGHSV8A3:Request for Payment Status Confirmation for D.EL.Ed. Enrollment No.xxxxxxxxxx2007
To: Sonic Boro

Dear Customer
Thank you for writing to ICICI Bank. We acknowledge the receipt of your communication.
We will attend and revert to your email in 2 business days.

Disclaimer :- This is an auto generated e-mail. Kindly do not reply on this mail.

Regards
Customer Service Team
ICICI Bank.

I had made a payment against 2nd year registration of nios deled of Priti kumari enrollment number [protected] and total amount Rs.6010. Sbi reference number is IGADWWYNB4 and CITRUS reference number is [protected]. I cannot receive confirmation message from easy pay.
I have made another payment against 2nd year registration of nios deled of Priti kumari enrollment number [protected] and this payment confirmed by easy pay as message.
kindly solve my problem and refund my money.

Hello Sir, I have applied my credit card request and document submited before 15 days but till date not any begining process. And Krunal name perosn said me i am ICICI person please give us document and i has been submit.

Krunal Number - [protected]

Applciation Number - A[protected]

Please check it and give us my document. I am not interested to your credit card.

Thanks,
Vipul

I Availed Personal Loan From Icici Bank- A/C No. Lppdy[protected] For Rs.10 Lakhs, For 48 Instalments, I Paid 25 Instalments And I Received An Sms From Icici Bank Stating That " There Is No Preclosing Charges If The Loan Is Foreclosed Amd Paid Out Of Own Resources". So I Paid My Loan Outstanding. Now They Demanding The Preclosure Charges Of Rs.30000. How Does The Bank demand The Charges? I Don't Know The Reason. This Issue Puts Me In Mental Stress And Financial Problems. I Plan To Go Consumer Court For This Issue. And Also I Take This Issue To Banking Ombudsman to resolve the problem.

I availed personal loan from icici bank- a/c no. Lppdy[protected] for rs.10 lakhs, for 48 instalments, i paid 25 instalments and i received an sms from icici bank stating that " there is no preclosing charges if the loan is closed and paid out of own resources". So i paid my loan outstanding. Now they demanding the preclosure charges of rs.30000. How the bank demands the charges? i do not know the reason. This issue puts me in mental stress and financial problems. I plan to go consumer court for this issue. And also i take this issue to banking ombudsman.

Hi,

I have taken home loan from ICICI bank with loan account no LBGUR[protected]. I gave mandate 2 times for ECS but they have not get it approved from bank. I gave cheques for the payment of interest but they misplaced the cheques. They don't even inform me until i ask these things.

I sent so many emails to Mini Sharma(mini.[protected]@icicibank.com) and called here but she never reply back to email and pick up the call. She is point of contact for my home loan from icici bank. I am frustrated with icici bank. They are charging late payment charges as well with me.

Best

My father having a saving account no. *3680 in saharanpur.
I would like to bring to your notice that icici bank branch in saharanpur court road, saharanpur is providing the ridiculous and pathetic service ever from the date of opening account till now.

Facing problems:
1. Commitment on fds and also i do not know if the staff is not trained properly or if they are just trying to achieve targets but this is almost like cheating
2. Each and every time they want an application.
3. Branch manager was not in the bank.
4. Wrongly account maintance charges from 2010 to 2015.
5. Deputy branch manager don’t know how to talk with customer and argued.
6. Wrongly atm maintance charges.
7. Even they raise a complaint request in december 2017 till now no solution was provided to me.
8. I submitted a kyc documents 2 times in branch they don’t give any receiving.
9. Many more issues are having with me.
They should understand the need of their customer. There is no backup person as well and the way they respond shows their irresponsibility. I am completely fed up with the service of icici bank and decided to close the savings account and debit card
I do not know if the staff is not trained properly or if they are just trying to achieve targets but this is almost like cheating.
I requested to you, kindly take it seriously, and escalated this case to higher management.

Regards
Shubham agarwal
[protected]

[protected]ch85313340 transfer to[protected]

Reference no.-ch85313340
Debit account number[protected]
Debit branch runni saidpur
Remarks
Transaction date 04-jul-2018
Amount - inr 6, 010.00
Status - success
Reason - processed

Name-sunil kumar
Father name-jagdish prasad
Enrollment number-[protected]
Transaction amount -6010.00
Payment deducted but not updated
Kindly update it.

Kindly update the payment status