I am sambit. Rs.826/- has been deducted from my account as "dp chgs till m may-18" without notifying me.
Last year, when icici bank executives called me and asked me to open this demat account, they told that there is no annual charges for this account. Even though i said i don't want this account, they opened it and now deducting the amount.
This is a clear fraud from bank side.
I request you (Icici bank), kindly refund my amount, when i have never asked for opening this account, you opened it and now deducting from my bank account.
Jul 31, 2018
Complaint marked as Resolved
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jun 28, 2018
ICICI Bank Customer Care's response Dear Sambit17,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a56k23) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team
Jun 29, 2018
Updated by sambit17 I have already sent mail to [protected]@icicibank.com and provided my contact details.
I would like to know when this issue will be resolved. Please refund my amount (Rs826/-) asap, which you have deducted wrongly from my account.
Jul 05, 2018
Updated by sambit17 May i know the update of my request? It has not yet resolved.
Greetings from OneAssist,
We are sorry for the inconvenience caused to you.
We request you to kindly provide your membership details on [protected]@oneassist.in so that we may initiate your cancellation process as we are unable to view the reg id provided by you here.
Awaiting your response,
Regards,
Sophia,
Team OneAssist.