| Address: Chennai, Tamil Nadu, 600081 |
I am sahul hameed, aged 27 working for mahindra holidays & resorts india ltd, was recently on 22nd march 2018 issued a "ferari" credit card by the icici bank of india and charged a registration fee for the card for rs 590 incl gst. While issuing the card the marketing executive had promised that this will be a life time free card with no renewal charges and no joining fee as my company was a "a" group company. While signing on the form i had noticed the card fees and enquired with the service boy and with the marketing executive but was assured that this was a standard practice but no fees will be charge to you. Then i had not applied for the card, they had got my number from some database which the icici bank must have procurred from somebody. I had said that since i already was having 2 card i was not requiring the card. But, the marketing executive pleaded that since it was a life time free card and with no renewal charges, i finaaly agreed to get the card and i have cancel my old coral credit card. However, to my shock and dismay, i was surprised to find the attached documents with the card asking for the card fees and yesterday i received the bill for the fees on my email for the same. I have requested the company to cancel my card for the same. I hereby ask the consumer rights redressal commitee to compensate me suitably for the distress and mental agony caused to me by the false marketing propoganda by the company and to take strong action against the bank. Also, to suitably compensate me for wasting my precious time inpursuing this case to the tune of rs 100000. Looking forward to eagerly awaiting your help. Regards, sahul hameed, executive accounts, mahindra holidays & resorts india ltd [protected] card issued "ferari" card no 4375 5168 * 8004 adress 2/128, 1st street, annai santhiya nagar, tondiarpet, chennai - 600081
May 18, 2018
Complaint marked as Resolved
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Apr 17, 2018
ICICI Bank Customer Care's response Dear Sahul Hameed,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a50477) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team
Sales Maneger sushil yadav(228532)
Contact to Ram Sing
[protected]