ICICI Bank Complaints & Reviews

This is to inform the bank officials that i have settled all my credit card dues in the year 2009 for card no. 4477xxxxxxxx3005, and i have been issued a settlement letter for the same, i recently came to know that my cibil report says as the account is cleared, but the bank have created another account by no. 9401xxxxxxxx0000 which says settled, which is effecting my cibil score. I request the bank officials to act on this, and give a cibil clearance. My email: [protected]@gmail.com.

Hello
I used my debit card for online transaction, while processing it asked me for otp but because of some network issues i was not getting the recent otp generated which resulted in incorrect pin entries.
I tried it few time and after 3-4 time it blocked my debit card for online transaction and showed me below message:

"for security reasons your verify by visa purchase has been prevented from being processed due to repeated entry of incorrect details. Your card has been blocked for online transaction

I am shami kumar gupta. My icici bank account no.[protected]. I have been offered 1 lakh personal loan on my current icici bank credit card and have been told that i can repay the amount any time without charge. Now when i am going to repay this loan, customer care executive officer charging extra 3 % plus 5%gst for closing on outstanding amount 92000 rs. Whole i should pay only my outstanding amount. During taking loan no one has told me that i will have to pay extra 3%chages plus 5% on total outstanding amount. I have been not told about all this charges. And i have been compelled to pay if i want to repay my loan which is illogical. My mobile no. [protected].

Hi team,
My account is debited with 826 with comments as "dmc/[protected] dp chgs till mar-18" on 26 apr 2018. I never agreed for any transaction related to the same.

I did not authorize the transaction neither i was intimated on the same. I haven't received any notification of the debit transaction.

I don't have any account active other than the savings account.
Please reverse the amount at the earliest.

Thanks,
Sairam p

Dear sir/mam,

I have been use icici securities demat account and when my account has been opened bank executive said there is no montly or annual charges has been deducted from your account but now rs 826 deducted on[protected] dmc/in[protected] dp chgs till mar-18, pls send back my money, in this way bank did fraud with us.

My account no.[protected]

Sir icici delhi se ek ye bank h jisne job provide krne ko kaha tha aur mere se 7000 rupees neft krwa chuke hai below account pr
Sbi bank Name . premveer singh a/c no: [protected] ifsc code: sbin0006488
Isme mujhe four person ne contact kiya h below no. Se
[protected]@gmail.com Aayushi jain
[protected] amit from bangalore
Aur saare person delhi se h

Dear icici bank,

Today dated 26 april 2018, in my icici bank salary account 460.30rs deducted for dp charges in last 10 transaction history. I did not get any intimation for the deduction transaction. How you can deduct without confirmation from me.. Can you please respond with proper explanation or else i will close my salary account immediately. Please do the needful on this.

Thanks,
Sebastiyan

I would like to inform that i closed my personal loan by 26th 0f march as my loan account number is LPBNG[protected], still now i do not get any NOC from bank, so ineed very urgently the NOC and i daily visit at Bommahalli branch but there is no response regarding this and that people said server is down and this is no valuable answer for this, so kindly arrange NOC with out fail and send to my email id as given below,

[protected]@gmail.com;

Hello
I used my debit card for online transaction, while processing it asked me for otp but because of some network issues i was not getting the recent otp generated which resulted in incorrect pin entries.
I tried it few time and after 3-4 time it blocked my debit card for online transaction and showed me below message:

"for security reasons your mastercard® securecode™ purchase has been prevented from being processed due to repeated entry of incorrect details. Your card has been blocked for online transactions at mastercard securecode merchants.

To unblock your card/login, please contact icici bank customer care.

To complete this purchase using another form of payment, click 'continue'"

I am not getting how to unblock my card for online trasnaction?
Please help me out

I had done recharge of amount through upi id abhishekdubey. [protected]@okhdfcbank.
Money had been deducted but recharge not done yet. Recharge date and time is 21 april 3:20 pm. And my number to which i recharged is [protected]. My upi number is [protected]. Please send my money back to my bank. If want to contact me then call my number [protected].

I applied for a credit card on 20th march but unfortunately after 1 month i'm still not getting my card. Your executive who took my docunents sourav puryakastha is also not helping me. I even don't know what's my application status. I am helpless. I am worried about my documents. Please look into the matter otherwise i will think about legal action.
Name: nasir uddin barbhuiya
Applied through hailakandi road, silchar branch

Icici bank and flipkart apple week offer from jan 09, 2018 to jan 15, 2018 (Both days inclusive)

Link : https://www.icicibank.com/offers/flipkart-emi-offer.page?

As per the offer if a person purchase an iphone 7 on emi and paid minimum rs.32000 using icici credit card then a customer would be eligible for a cashback of rs.5000 which gets credited max. By 15th apr'18.

I purchased an iphone 7 on exchange offer and finally made a payment of 33733 using emi option. As per the terms and conditions i met all the criteria :-
1. Min. 32000 should be made via icici credit card and
2. Purchase must be on emi.

After waiting till 15th april, i called up icici customer care for not receiving a cashback of rs.5000. They raised my complaint & provided me service request no. Sr[protected]. On the next day, i was asked to provide the transaction slip of flipkart. Logically icici should check internally as they can access my statements and transaction history and secondly they can easily approach flipkart. However, i provided maximum information to icici (Including 3 months statements, offer page of icici website and an invoice of flipkart).

Despite of meeting all the criteria and providing all the information i have been told that "your transaction was not eligible for a cashback". When i asked them a reason and i was surprised to see their reply that "we are disappointed to note that we are unable to match your expectations. If you wish, you may escalate the issue further to our grievance redressal cell by following the steps given
Below:

Go to www.icicibank.com — feedback you will find an option""compliments/complaints"" — click on complaints — click on step 3 — fill the form to submit the grevience or to [protected]@icicibank.com

This is a kind of responses icici bank representatives are giving and now anybody can imagine how good they would be in handling customer grievance.

My main concern is not about my cashback only but other customers cashback as well. I remember about my purchase and that is why i'm chasing icici for my cashback but lot of customers do not even remember about the cashback whose cashback profit would ultimately go into icici bank.

Kindly look into it on priority and provide cashback to all eligible customers including me.

My account got deducted by 413rs. Two times against ecsrtnchg. I am paying for lic policy. That policy ecs got adjusted from my account with just a fraction of minutes when balance was insufficient. This is my first time where this has happened. Bank should consider me as i am paying the same ecs regularly for a long time now.
I want my amount refunded. This is seriously not acceptable as a customer.
Total money that is deducted = 826rs.

Sir I have done recharge on 21 April, 2018 on my jio no.[protected] via Bhim Upi on my jio app of ₹(448-50)=398. The money was deducted and taken by "[protected]@icici " but no recharge was there shown and no msg was received of recharge done.
Jio customer care also responded in negative as they said that we have no money received so we cannot take action.
Sir I request u to take [protected]@icici customer care strict action to refund my money back.

My upi Id :- [protected]@upi
E- mail id :mahata.[protected]@gmail.com
Transaction I'd :[protected]
Transaction date :- 21-april-2018
Transaction time :- 11:04 am

Hai I m Hariprasad R I m holding in ICICI BANK account number is[protected]. I made some mistransaction from my end and I need that to be refunded to my account.
Deposited bank details-
Bank of Baroda
Account number- [protected]
Kindly check and refund the amount. I have been made 4transaction to same account by using phonepe app.
Amount of 1600+1400+12000+3500.

Thanks and regards,
HARIPRASAD R
[protected]

Dear sir/ madam,
This is deval laxmikant my savings account no is[protected].

Today, i got two fake calls from no[protected] and [protected]. They claims that they are from icici customr service department and want to guide for safety measure to icici debit or credit cards.

Once they build up communication, they ask card details

I request you to investigate and help to stop such fraud call making companies

Hi,

I am deepjyoti barman. 190.47 + 635.53 amount has been deducted from my icici account on two occasions. I have never been informed about the same.
Neither any message or any email.
Luckily i went throough my bank statements for any incidents like this and i saw these deductions.

I dont even see any demat account linked to my icici account.
Please refund my hard earned money.

Thanks,
Deepjyoti

App. Reference no : [protected]
I have applied for the credit card in month of april. I got a mail ([protected]@icicibank.com) for confirmation to further process my credit card application. But i'm unable to send mail. Please help me out from this suitation how can i revert back or tell me mail id in which i revert back my confirnation.

I have called customer support several times. On that i have to wait for their...

Dear sir
This is yogesh kumar gupta account nbr[protected]
Cell [protected], my friend vivek shrivastava had sent 50000 amount to me through neft, but he put name as devendra goyal in that neft form, after that it has been leined for the same amount. But now i am having credit balance in my account.
I don't know the amount has gone, it has neither gone vivek shrivastava account, nor in my account, i visited the jaipur...

On 21april 2018, i send money to a builder through imps from my icici bank account. Unfortunately transaction failed. I call to icici bank customer care. They said it will solve in 2days and you will get your money back. But still i didn't get my money back. Customer care saying that you have to wait today end of the day when ever i'm calling same answer.
Actually icici bank using my money. So i'm going to give a complaint against icici bank in consumer court.