ICICI Bank Complaints & Reviews

For D.EL.Ed. admission (http://dled.nios.ac.in/attendanceLogin/IIyearfee.aspx) payment made through HDFC credit card ending 9184 via eazypay (https://www4.ipg-online.com/connect/gateway/processing?execution=e1s2) amount of Rs. 6060/- already has been deducted from my credit card (HDFC Transaction ID: 085793) but the payment status
is showing unsuccessful or payment not made. Eazypay Transaction ID : [protected]. Issues has not resolved yet.
Kindly suggest in order to resolve the issues immediately as the 2nd Year admission will not open again after the last date 7th July, 2018 and ICICI eazypay have stated that they will attend and revert to my complaint sent via email in 2 business days as per the trail email below.

From:
Date: Thu, Jul 5, 2018 at 10:35 PM
Subject: Re: 000CQaDKKGHSV8A3:Request for Payment Status Confirmation for D.EL.Ed. Enrollment No.xxxxxxxxxx2007
To: Sonic Boro

Dear Customer
Thank you for writing to ICICI Bank. We acknowledge the receipt of your communication.
We will attend and revert to your email in 2 business days.

Disclaimer :- This is an auto generated e-mail. Kindly do not reply on this mail.

Regards
Customer Service Team
ICICI Bank.

I had made a payment against 2nd year registration of nios deled of Priti kumari enrollment number [protected] and total amount Rs.6010. Sbi reference number is IGADWWYNB4 and CITRUS reference number is [protected]. I cannot receive confirmation message from easy pay.
I have made another payment against 2nd year registration of nios deled of Priti kumari enrollment number [protected] and this payment confirmed by easy pay as message.
kindly solve my problem and refund my money.

Hello Sir, I have applied my credit card request and document submited before 15 days but till date not any begining process. And Krunal name perosn said me i am ICICI person please give us document and i has been submit.

Krunal Number - [protected]

Applciation Number - A[protected]

Please check it and give us my document. I am not interested to your credit card.

Thanks,
Vipul

I Availed Personal Loan From Icici Bank- A/C No. Lppdy[protected] For Rs.10 Lakhs, For 48 Instalments, I Paid 25 Instalments And I Received An Sms From Icici Bank Stating That " There Is No Preclosing Charges If The Loan Is Foreclosed Amd Paid Out Of Own Resources". So I Paid My Loan Outstanding. Now They Demanding The Preclosure Charges Of Rs.30000. How Does The Bank demand The Charges? I Don't Know The Reason. This Issue Puts Me In Mental Stress And Financial Problems. I Plan To Go Consumer Court For This Issue. And Also I Take This Issue To Banking Ombudsman to resolve the problem.

I availed personal loan from icici bank- a/c no. Lppdy[protected] for rs.10 lakhs, for 48 instalments, i paid 25 instalments and i received an sms from icici bank stating that " there is no preclosing charges if the loan is closed and paid out of own resources". So i paid my loan outstanding. Now they demanding the preclosure charges of rs.30000. How the bank demands the charges? i do not know the reason. This issue puts me in mental stress and financial problems. I plan to go consumer court for this issue. And also i take this issue to banking ombudsman.

Hi,

I have taken home loan from ICICI bank with loan account no LBGUR[protected]. I gave mandate 2 times for ECS but they have not get it approved from bank. I gave cheques for the payment of interest but they misplaced the cheques. They don't even inform me until i ask these things.

I sent so many emails to Mini Sharma(mini.[protected]@icicibank.com) and called here but she never reply back to email and pick up the call. She is point of contact for my home loan from icici bank. I am frustrated with icici bank. They are charging late payment charges as well with me.

Best

My father having a saving account no. *3680 in saharanpur.
I would like to bring to your notice that icici bank branch in saharanpur court road, saharanpur is providing the ridiculous and pathetic service ever from the date of opening account till now.

Facing problems:
1. Commitment on fds and also i do not know if the staff is not trained properly or if they are just trying to achieve targets but this is almost like cheating
2. Each and every time they want an application.
3. Branch manager was not in the bank.
4. Wrongly account maintance charges from 2010 to 2015.
5. Deputy branch manager don’t know how to talk with customer and argued.
6. Wrongly atm maintance charges.
7. Even they raise a complaint request in december 2017 till now no solution was provided to me.
8. I submitted a kyc documents 2 times in branch they don’t give any receiving.
9. Many more issues are having with me.
They should understand the need of their customer. There is no backup person as well and the way they respond shows their irresponsibility. I am completely fed up with the service of icici bank and decided to close the savings account and debit card
I do not know if the staff is not trained properly or if they are just trying to achieve targets but this is almost like cheating.
I requested to you, kindly take it seriously, and escalated this case to higher management.

Regards
Shubham agarwal
[protected]

[protected]ch85313340 transfer to[protected]

Reference no.-ch85313340
Debit account number[protected]
Debit branch runni saidpur
Remarks
Transaction date 04-jul-2018
Amount - inr 6, 010.00
Status - success
Reason - processed

Name-sunil kumar
Father name-jagdish prasad
Enrollment number-[protected]
Transaction amount -6010.00
Payment deducted but not updated
Kindly update it.

Kindly update the payment status

I did imps txn, it is debited from my account but not credited in beneficiary bank (Pmc bank). I received below message for the same-

Dear customer, imps txn ref [protected] for rs. [protected] is timed out at beneficiary bank on 05-jul-2018 14:04:32. Txn status will be updated by bene bank in 3 working days.

Please give me solution as soon as possible.

Hi team,

I have face a problem i have a icici bank account and there is some unauthorized transaction of inr 1235.25 and the merchant name is showing in this transaction is digital riv

My account details:
My mobile number: [protected]
Name: vijayakrishna
My location: hyderabad

Merchant name: digital riv
Transaction date: 04/07/2018
Transaction id: vsi/digital riv/[protected]/0

So many people have faced this fraudulent. Please check in google so many have complaint against this and icici is not responding or investigating! Is this why we are trusting icici with our money? I definitely will make sure i get my money back

Some icici bank person called me regarding credit card they took all the document, they collected document one week ago. Now im trying to call those people they are not responding after i told my name they are disconnecting call is this way of handle customer they don't have small sense to respond to to call. Disconnecting customer call not a rigt way its show the how bad your bank employee. If its rejected they should send mail back instead of that rejecting call is not way.. I need confirmation regarding this i got call from below number:[protected]

Please respond back to [protected] this number

Dear icici team,

With due respect i made a payment to nios through icici payment gateway deled 2nd semester examination fees
Rs 510/-on 3/7/2018 and 2nd year academic session fees rs 6010/- on 4/7/2018. On 5/7/2018 i successfully make this payment again to confirm admission. Till bow i did not get the refund of my previous transactions (2times).

I made this payment through sbi net banking & please refund the total amount rs 6520/- mentioned below the account furnished.

Account holder-manash jyoti kakati
Bank - state bank of india
Branch - bordubi (18743)
A/c no-[protected]
Ifsc code-sbin0018743

My two failed transaction are-
1. Ref no-[protected]igadwxayu9 (4/7/2018)
2. Ref no-[protected]igadwrlrx9 (3/7/2018)

Hi, i didn't made any policy from icici cpp/oneassist policy. But i received mail with some details. I mention that in below. Please cancel that policy

Dear customer,

Greetings from icici bank.

Your (New policy) new policy of cpp/oneassist for (Privilege single-rs.2799) wa privilege single rs. 1899 has been regd vide sr[protected] on 05-jul-18. It will be completed within 1 working days.

Sincerely,
Customer service team.
Icici bank limited.

While pay online fee of nios 2nd year admisson fee rupees 6010 was
deducted from my account. And txn was failed..
my enrollment no is.[protected]
txn id. Citrus pay [protected]
icici eazypay ref id : [protected]
txn date : 4july 2018.
bank name : canara bank net banking.
merchant name. : nios

please look into this matter at the earliest. Refund me soon
i also attach the bank txn slip with this mail.. Plz find it..

I have recharged my jio no, on 3rd july 2018 at 08:52:49 pm through myjio app using upi [protected]@icici, my account is debited and money deducted from my account rs 349. But the recharge is not done and also did not get my money back to my account.
I have used sbibhim upi app.

My transaction id : upi/[protected]/[protected]@icici

Transaction id :[protected]

I have used sbi bhim upi app. I have attached the deduction statement from my bank also the debited sms from my bank.

Please take necessary action so that i can get my money back.

I have been icici customer since long time. I am overseas and just observed they charged me 826.00 inr on 29th may, 2018 for demat account!!! I have never activated or used demat account till now.

There was no prior notice. I haven't received any deduction on my email or phone. This is absolutely absurd. My account number is:[protected]

Hoping to receive it back otherwise, i'm closing this account as soon as i reach india.

Regards,
Rushyang darji

Hi team,

The amount rs. 359 deducted from my bank account on 16/06/2018, but im not got any recharge to my airtel mobile no or any refund to my bank account, this is very ridiculous and my feeling so frustrated, i was also called to no [protected] icici care, but that representative putted my call on hold and after long time, it was hung by their end. I want my refund asap, its also 20 days passed now. Please find attached screenshot for details of my mobile no and error mesage from my airtel app at time of processing transactions.

I am having 2 icici only vimal vaatsalya bonds
Bond certificate nos. 1) 14042 & 2) 8963.
Redemption date for both the bonds are 01.01.2018.
Issue date : 01.07.1999
How these bonds can be cashed?
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Dear icici team

There has been a fraud/unauthorized transaction from my debt card with details as under
A purchase of inr 24, 057.44 has been made using your debit card linked to icici bank account xx8362 on 02-july-18. Info: min* myer consum. At the time of transaction i was having my debit card and i have never shared my pin or other details to anyone and for this transaction even i did not receive otp, without otp how transaction happened.
I also raised a complain to icici bank and complain number is sr[protected].
Please look into this matter and refund my money back.

Thanks and regards,
Pulkit

Dear sir,
Today i made a payment of rs. 6010 for my 2nd year admission fee of nios d. El. Ed (Enrollment no.- [protected])
I made the payment through netbanking.
The money deducted from my account. (Eazypay[protected]). But the status shows that payment not made.
In this circumstances, i request you to refund or process the transaction asap.