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ICICI Bank Complaints & Reviews

3.3
Updated: Mar 18, 2026
Complaints 23775
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14308
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ICICI Bank reviews & complaints page 576

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R
Ramanath Nathan
from Chennai, Tamil Nadu
May 11, 2018
Resolved
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Resolved

Address: 600114
Website: loan account deatials and nefft payment

I am ramanathan from chennai my personal loan account no xxx 1609 please account no full detail i am re payment nefft so pl inform me full detail. this month my account 5 th rs 1100 k available but no ecs why payment not recovery. just one day this date amount available others bandk one msg then one date alert msg and reposted check please follow ecs but your bank, , , i m one year payment regularley but this month late intrest me for some msg
[protected][protected][protected][protected]
please my ecr date change every month 9 th
[protected][protected][protected][protected]
thanks
ramanathan
[protected]
Jun 13, 2018
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
May 11, 2018
Updated by Ramanath Nathan
please msg me and change my ecs date
May 11, 2018
Updated by Ramanath Nathan
please my complient update and msg my e mail id and mobile
thanks
ramanathan.r
Verified Support
May 13, 2018
ICICI Bank Customer Care's response
Dear Ramanath Nathan,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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    A
    Akhilesh1231122323
    from Lucknow, Uttar Pradesh
    May 11, 2018
    Resolved
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    Resolved

    rs.825.99 rupees has been deducted from my account

    Address: New Delhi, Delhi, 110048

    I am AKHILESH SINGH. Rs.825.99 Rupees has been deducted from my account as (IN[protected] DP CHGS TILL MAR-18) DP charges on 11/05/2018. I have never activated and not used my Demat account till now also I have go in demat section there no detail showing about it, How you can deduct money and activate any services without verification?

    And what mean of POSDEC CHG, you have deducted approx Rs.120 for it? See attached image...
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    D
    Deepak Rane 1321
    from Mumbai, Maharashtra
    May 11, 2018
    Resolved
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    Resolved

    Address: Thane, Maharashtra, 400604
    Website: www.icicibank.com

    My account no.[protected], its regarding the icici bank coral credit card which was issued to me in 2016.

    Icici bank representative told me icici bank is issuing a new card with micro chip for security purposes in place of old card. But now i have found that icici bank has charged me rs. 571/- 28.03.16, rs. 573/- 06.04.2018 & rs. 588.82 on 11.05.2018.

    I request to icic bank to refund full amount which is being charged since the issue of card.

    It is noticed that icici bank is making such a fraud & earning lots of money.
    Jun 18, 2018
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    May 11, 2018
    ICICI Bank Customer Care's response
    Dear Deepak Rane,

    We regret the inconvenience caused. Our official will get in touch with you.

    Regards,
    ICICI Bank Customer Service Team
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      A
      ashishbadgujar007
      from Delhi, Delhi
      May 11, 2018
      Resolved
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      Address: Mysore, Karnataka

      Hi
      The complaint is regarding grid verification while doing the online transaction. I lost my icici debit card. I blocked the card as soon as possible. Now when i want to do the transaction, it asks me for that grid verification. Now, i have not applied for the new debit card and i don't want to apply for it also. So there is no grid for me now. So how should i do the transactions?

      I tried to call the customer care of icici bank. But calls are always on waiting
      Jun 12, 2018
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      May 11, 2018
      ICICI Bank Customer Care's response
      Dear User (ashishbadgujar007),

      We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a52h3q) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
      Bondholders no.[protected], certificate no.144475 Amount not yet received kindly arrange to send, my bank details is state bank of india pipe line road bridge. Ahmed nagarla account no.[protected] IFS SBIN0012306.
      ICICI Bank Customer Care's response, May 13, 2018
      Verified Support
      Dear AMIT GHAYAL,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a52h3q_aaaa) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        D
        Deshraj Choudhary
        from Bhilwara, Rajasthan
        May 11, 2018
        Resolved
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        Resolved

        Address: 305624

        Applied for od limit at icici bank vijaynagar, ajmer (Branch code 6815) of about 50 lakhs. Submitted all relevant documents as required by bank. No positive response from last 2 months.
        Been customer of icici bank from last 11 years and doing yearly transactions in crores. Even after getting offer from other bank chosen your bank but not satisfied. Please do needful
        Jun 12, 2018
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        May 11, 2018
        ICICI Bank Customer Care's response
        Dear Deshraj Choudhary,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a52h3p) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
        Dear sir/madam

        Maine ek galat account transection hua hai, aur o customer bank me nahi aaraha hai, bank vale maneger unse baat karte hai to bolta hai ki aaj jaunga kal jaunga magar o jata nahi, muze paise ki bahot jarurat hai, muze hospital me docter ko dena hai paisa, icici bank maneger not help me
        Pls help me
        ICICI Bank Customer Care's response, May 13, 2018
        Verified Support
        Dear Customer (vipising@pawar),

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a52h3p_aaaa) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          N
          Neetin1828
          from Pune, Maharashtra
          May 10, 2018
          Resolved
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          Resolved

          icici bank posdec chg - 29.50 rs deducted more than 30 times!!

          Address: Pune, Maharashtra, 422100

          My name is neetin.

          Icici bank had cut money from my account against failure of transation without informing me by sms or email.
          I am old cusomer of icici bank and using salary account, credit care, debit card, and net banking from year 2010, i am very surprise after seeing the deduction against the fail transation.
          Money was cut without informing me.
          Please find the attach image for deduction.
          If...
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          P
          praveenzx
          from Chennai, Tamil Nadu
          May 10, 2018
          Resolved
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          Resolved

          Address: Ernakulam, Kerala, 682024

          Am an icici privilege customer, my salary account is at icici bank. I have an icici credit card for which i got charged 500 rs + 90 rs gst as overlimit fee. I was not aware about the balance in icici credit card. The overlimit caused because they charged the interest rate. As per my usage the credit card was above the limit.

          So kindly do the needful to give back the amount.

          Praveen p
          [protected]
          Jun 24, 2018
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          May 10, 2018
          ICICI Bank Customer Care's response
          Dear praveen p,

          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

          Regards,
          ICICI Bank Customer Service Team
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            S
            Seemaraghav1
            from Delhi, Delhi
            May 10, 2018
            Resolved
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            Address: 110070

            I has transferred some amount from my icici account to my fathers account who hold sbi account but it’s more than a month that amount is not transferred. I have been running behind icici, raised so many requests but all in vain they just give me reference id which sbi says they don’t have any detail. I have provided my fathers bank statement but they are not ready to accept. Icici is a cheater they only want money from customer but when it comes to solving their issues they are not bothered.
            Jun 24, 2018
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            May 10, 2018
            ICICI Bank Customer Care's response
            Dear Customer (Seemaraghav1),

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a52f93) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              V
              from Kayankulam, Kerala
              May 10, 2018
              Resolved
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              Resolved

              Address: 500032
              Website: www.icicicareers.com/Website/default.aspx

              Those who dont had charecter and whos job is to cheat customers along with coworkers thats better to comeup with icici. Onemore thise and willing to leave there life and bot interested with their life u can get good hurt and pain with this organisation.in my view this is the no 1 ranking organisation in cheating one and all including customers and coworkers even hr's too.
              Jun 10, 2018
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              May 10, 2018
              ICICI Bank Customer Care's response
              Dear User (vinodkumar.[protected]@icicibank.com),

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a52eec) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
              Hello,
              I had been charged POSDEC charge several times while I maintain sufficient balance in my account (savings account) for what I have shopped; Probably this bank is charging me for failed attempts of card swipe due to its network issues.
              ICICI Bank Customer Care's response, May 11, 2018
              Verified Support
              Dear User (farooq999),

              We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a52eec_aaaa) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                C
                C.Satish Nasik
                from Mumbai, Maharashtra
                May 9, 2018
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                Address: Nashik, Maharashtra, 422003
                Website: VSI/DIGITAL RIV

                An amount of Rs 1228.44 has been transacted / deduced from my ICICI account on dated. 07/05/2018. I have never made any perches online or otherwise any where using my ICICI debit card or thru my account with OTP or using my debit card pin.
                The transaction details appearing on my account are as follows
                VSI/DIGITAL RIV/[protected]/0
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                  D
                  Deepu B M
                  from Bengaluru, Karnataka
                  May 9, 2018
                  Resolved
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                  Resolved

                  I received sms from icici bank that rs-1399/- deducted from my credit card to one assist plan. Without my permission.. I also got a mail and a post from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card. I m continuously calling on[protected], and [protected], but they not cancelling the servicing.

                  Please deactivate and refund my money asap
                  Date of incident : 27/04/2018
                  Icici credit card no. Xx6002
                  Jun 9, 2018
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  May 09, 2018
                  ICICI Bank Customer Care's response
                  Dear Customer(Deepu),

                  We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a52brq) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
                  Dear sir,
                  I' m Facing problem in my saving account of ICICI Bank. 4 time amount has been debited from my account without any permission by name of ECSRTNCHG. please explain me why its happening .You can contacted me on [protected]@gmail.com
                  ICICI Bank Customer Care's response, May 9, 2018
                  Verified Support
                  Dear Customer,

                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                  Regards,
                  ICICI Bank Customer Service Team
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                    M
                    Mahesh Patekar
                    from Pune, Maharashtra
                    May 9, 2018
                    Resolved
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                    Resolved

                    Recently i receive an email from this bank that my amount inr 413 is debited with remark as ecsrtnchgsxxxx_srxxxx. First i was to delete the email then i read the subject :'gstinvoice'. I said wtf how i am related to any gst when already the govt has sucked income tax on my salary to make me feel that 'why i am working in india' where the tax payers are not given anything infact taken from them. Then i opened the password protected pdf and saw that this amount is deducted.
                    I need the amount back since i was not intimated about the charges and secondly i want to discontinue any policy or not that let me decide, you are not supposed to penalise me for not keeping the sufficient amount in bank.
                    Jun 9, 2018
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    May 09, 2018
                    ICICI Bank Customer Care's response
                    Dear Mahesh,

                    We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.

                    Regards,
                    ICICI Bank Customer Service Team
                    My name is uday kiran.A
                    i took bajaj pulsar 150 in 2007 in loan purpose
                    registration no:ap29ba8905
                    chasis no : md2dhdhzzpcd58248
                    engine no:dhgbpd96648
                    rta: ibrahimpatnam rr district, telangana

                    please issued bike noc
                    Dear Team,

                    I have purshase at amazon on[protected] and amount of 253.05 has been deducted twice from my credit card with same reference no.
                    Kindly request to amazon for refund.

                    Regards
                    AMIT TRIPATHI
                    [protected]
                    ICICI Bank Customer Care's response, May 10, 2018
                    Verified Support
                    Dear Magan Singh Rana,

                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                    Regards,
                    ICICI Bank Customer Service Team
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                      S
                      som003
                      from Pune, Maharashtra
                      May 9, 2018
                      Resolved
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                      Resolved

                      Address: Chandigarh, Punjab

                      I had opened a salary account 11 days before in icici mani majra branch, chandigarh. They dint provide me any debit card or cheque book and told me that i will receive the same in 3 days but till now i havent got it. My salary has been credited in that account but i cant use it and their officers are also not receiving my call. Nobody takes responsibility and i don't even have anyone's contact number except one or two. There facebook team, twitter team and customer care has also not taken any action #icicibank
                      Jun 9, 2018
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      May 09, 2018
                      ICICI Bank Customer Care's response
                      Dear Customer(som003),

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a52brt) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
                      Hi Team,

                      i have sent the RS.500 on 30 Apr'18 but still amount not refract on sent a/c.

                      please refer the below details

                      txn id: P1804301645214917208206
                      Bank ref. No:[protected]

                      UTR No:[protected]

                      Kindly check and advice

                      Thanks,
                      Sagar Thorat
                      ICICI Bank Customer Care's response, May 9, 2018
                      Verified Support
                      Dear Sagar,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a52brt_aaaa) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        _
                        _ChiragVaghela
                        from Ahmedabad, Gujarat
                        May 9, 2018
                        Resolved
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                        Resolved

                        Address: Ahmedabad, Gujarat, 382350
                        Website: www.icicibank.com

                        My name is chirag vaghela, i'm holding demat account in icici bank.

                        Just like everybody, i was also notified to link my aadhar card. My aadhar card is 'chirag vaghela' & bank account name is 'chirag kiranbhai vaghela'.

                        When i gave my document to them they refused to link. So, i withdrew my money from the account and told them to close the account. After a month or so i got message that account has been linked with aadhar.

                        Hence, i credited 2000 rs. On 28 april, 2018 and and i was levied posdec charges 44 times!! This number could have been higher if there were still some money left. I just don't know where it came from? When i called customer care even they didn't know what charges were these!

                        This is completely unfair. Icici bank i need explanation for this!
                        Jun 9, 2018
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        May 09, 2018
                        ICICI Bank Customer Care's response
                        Dear Chirag,

                        We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.

                        Regards,
                        ICICI Bank Customer Service Team
                        Hi,

                        I got sms from bank amount deducted 1399 for One assit plan .I didnt activate any plan so please cancel the plan and refund immediately.i dont want this plan more please cancel the stupid plans immediately and refund my full amount without any deduction
                        ICICI Bank Customer Care's response, May 10, 2018
                        Verified Support
                        Dear Thirupathi Chinnathambi,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a52brv_aaaa) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          S
                          sapnaprithvi
                          from Delhi, Delhi
                          May 9, 2018
                          Resolved
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                          Resolved

                          Address: New Delhi, Delhi, 110085

                          I'm having salary account in icici bank, which is a zero balance account. But icici bank wrongly charge on 07.05.18. The following are the details :

                          1. Smab chgs mar'18 rs. 503
                          2. Ugst rs 45.27
                          3. Cgst rs 45.27
                          Total rs. 593.3

                          Please refund my money as soon as possible and also give me the reason for dedution on my email i. D.

                          E-mail : [protected]@gmail.com
                          Jun 11, 2018
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          May 09, 2018
                          ICICI Bank Customer Care's response
                          Dear Sapna,

                          We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.

                          Regards,
                          ICICI Bank Customer Service Team
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                            M
                            mniwas
                            from Belgaum, Karnataka
                            May 9, 2018
                            Resolved
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                            Resolved

                            Address: 586104

                            My account no is[protected]. While paying the bills there comes a massage saying we can provide otp as we do not have your number. I went to your bank. They told me that the number already there in the system. To be on safer side that no was removed and re entered. This was without any results. I wrote a letter to your executive in format downloaded. Even then matter remains the same. So now this is in third stage. You are requested to set the things right. Meanwhile let me tell you that i do get sms on my mobile about the account transection.
                            Jun 14, 2018
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            May 09, 2018
                            ICICI Bank Customer Care's response
                            Dear Customer(mniwas),

                            We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.

                            Regards,
                            ICICI Bank Customer Service Team
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                              A
                              Amit 19
                              from Dhari, Gujarat
                              May 8, 2018
                              Resolved
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                              Resolved

                              Address: Ahmednagar, Maharashtra, 414003

                              I have purchased tax saving bond from icici bank in the year 2004, qty -4 no, amount paid rs: 5000 each and total rs.20000/-.

                              My tax saving bond matured on 05/02/2007 full amount not credited to my account till date with interest reg;

                              Bond holder no:[protected]
                              Certificate no : 144475
                              Name : subhash madhav ghayal
                              Distinctive no :[protected]

                              My account no : 3149
                              Bank : state bank of india
                              Branch : kedgaon, ahmednagar 414001
                              Jun 9, 2018
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              May 09, 2018
                              ICICI Bank Customer Care's response
                              Dear Amit,

                              We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.

                              Regards,
                              ICICI Bank Customer Service Team
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                                knharak
                                from Nashik, Maharashtra
                                May 8, 2018
                                Resolved
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                                Resolved

                                Address: Ratnagiri, Maharashtra, 410505

                                As mentioned in subject line,
                                Credit card not received to me, messages on messages received from credit card Dept. About to pay bill & penalties.
                                I already talked with ur c care representative to clear the matter.
                                Card already blocked. Pl. I don't want your credit card & close my Card account.

                                Thanks
                                Harak Karbhari
                                Ph : [protected]
                                Jun 9, 2018
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                May 09, 2018
                                ICICI Bank Customer Care's response
                                Dear Harak Karbhari,

                                We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.

                                Regards, ICICI Bank Customer Service Team
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                                  S
                                  Sumya Bhalerao
                                  from Delhi, Delhi
                                  May 8, 2018
                                  Resolved
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                                  Resolved

                                  Address: 411057
                                  Website: www.icicibank.com

                                  I was given an icici bank credit card, and for card a cpp was initiated for which bill was charged against that card. Before opening the envelope containing the card, i lost the credit card. Icici bank is not cancelling the card, has charged bill against the card and has possibly informed cibil about bill payment defaulting. (I have received an email saying that they would). Without any fault of my own, i am facing this treatment by the bank. I have called the customer care several times and dropped them numerous emails asking to do the same. I even visited the branch in infosys campus pune hinjanwadi phase 2, but they denied helping me by saying that credit card is handled by someone else and branch cannot help me in this matter.
                                  After being harassed by bank, i paid the credit card due bill, even though i had never used the services. Still, they are not cancelling the card. This is causing me extensive stress and i am being mentally harassed by icici bank emails. Also, brining this issue to cibil by icic bank can cause issues in my future loan applications (Through no fault of my own) and could hamper my future.

                                  I need the bank to cancel the credit card, provide with the refund of amount which i have paid as bill payment and clear my name from defaulter list in cibil (If they have done it)
                                  Jun 8, 2018
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 08, 2018
                                  ICICI Bank Customer Care's response
                                  Dear Sumya Bhalerao,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a528se) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    rmehra4433
                                    May 8, 2018
                                    Resolved
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                                    Resolved

                                    fraudulent transactions was done from debit card

                                    Address: New Delhi, Delhi, 110092
                                    Website: www.icicibank.com

                                    Dear team

                                    I would like to inform you that two fraudulent transactions was done from my icici saving bank account (01xxxx5682) on 1st march 18 at time 21:43 hrs.

                                    I was really shocked when i got sms from bank for successful transactions because somebody used my card without my knowledge and withdrawal amount of inr 10000/- twice from my account. On the same day/ time, i was in my office (Yatra online pvt ltd) gurgaon...
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