ICICI Bank Complaints & Reviews

I am mafuz alom laskar of silchar, assam. I am a minor hence wanted to open a minor bank account i. E smart star account in icici.

I had gone to icici bank and enquired about the account. They promised to open the smart star account but later was dissapointed as they said they won't be able to open smart star and i will have to open a young star account for which i need my father's account in the same bank. I was really dissapointed and later had to agree to their terms.

However, i had clearly mentioned not to open a young star account but was given a young star account which is not suitable for me.

I am above 10 years and have all valid documents required but due to inefficiency of the staff their i had to open the young star account. They also didn't have the required forms for smart star account. I am planning to complain rbi about the matter.

22/03/2018 i go on HDFC ATM for deposit 10000 rupee from my saving account. But in between power is gone and my transaction is failed.
I call HDFC toll free no " They told that there has no any issue call to your bank branch or ICICI toll free no."
I call to ICICI Bank toll free no on 23/03/2018 11:35 AM.
My request no is :- SR[protected] " They told that money transfer in my account with in 7 working days."
On 04/04/2018 i have got a SMS that your payment is return with in 21 days.
I have call so many time but still date i have not received.
Please help me for this.
My Name :- Mohinder Singh
Account no is[protected]
IFSC :- ICIC0000499

Dear sir,
I am mailing the same day paytm ceo.
Paytm team is not give me any suggestions.
Plz help me i need your help.. Icici bank is give me not refund amount of trangection 15000/- trangection date of 09/04/18 plz help me. Is salary se main ghar ko manage karta hu. Plz asap

Thanks & regards
Ramu singh
[protected]

Dear sir
I mr. Rakesh kumar sahoo khannagar arundaya market near post office c/o pitabash sahoo. My card number is[protected] now my card is block. Bacause i am not paid last 3month your outstanding payment but now i will paid all your payments. I have some medical issu so i can not paid your out standing payment. If ypu want i will send you my all medical papers and adimison papers. Kindly cheaq my last 15 year status i am never miss my any payments. I am a valuable custmer on your bank last 15years. Kindly take a serious action for this applicatoin and solve it. And sir arrange me a call back for me.

Yours faithfully
Rakesh kumar sahoo
At-khannagar
Po-a. D market
C/o-pitabash sahoo
Ps-madhupatna, cuttack
Date-20.04.2018

Gud evening team,

This is kuncham reddy malleshwar have done the neft of rupees 15, 000/- on 11/04/2018 from sbi to icici bank. Instead of mentioning[protected] i was mentioned[protected]. Money was transferred to wrong account number and this account holder is held with the kairathabad icici bank. We personally visited the branch for complaint but the employes were not responded in a manner.
They asked me to put a mail to neft. [protected]@icicibank.com.
Kindly do the needful.

My account details as follows,

Account number:[protected]
Name:kuncham reddy mallehwar
Transaction i'd:[protected]
Correct account number:[protected]
Wrong account number:[protected]
Mode:neft
Date:11/04/2018
Time:12:19:41

I have put up complaints for deduction of rs2500 from my account I m having current account in d bank at Lok Vihar branch Delhi but no action is being taken about it i m using Edc machine of card swiping of d same account bank I m putting complaint regularly on customer care of Edc bank department but no action is being taken regarding it I ll request to take an action regarding it

I have recharged icici fast tag on march 3 and amount got debited from my account but fasttag was not recharged.. When i called customer care they asked to re-charge again and this amount would be reversed in a week..

It's been 50 days but not reversed.. Have raised complaint and called customer care multiple time but no luck..

Complaint number : cmp[protected]

Sir,
I have received credit card bill and i found interest for last month amount is rs.2, 213.25/[protected] to[protected]. Actually i lost my phone and i din't know the total amount of due in the last month[protected] to[protected]. So i paid rs. 57, 000/- approx. Remaining amount was rs.443.23/- (Due).

Even though i paid rs 57000 why have you charged rs 2213 as interest?

Kindly let me know the details.

Sir/madam
We invest in scici bonds sets of 1250*4=5000 units .Latter scici is takeover by icici bank.
Now as we appeal to icici bank to release the fund of company whom you do takeover.
Icici refuse to release the money only reason that we print in newspaper and you not apply that time so we don't able to give your money.
Being a customer is it genuine that if any company takeover the company and refuse to pay the old company coustemrs money .
Please help in that matter.

I do not have internet enabled. By mistake incorrect account number was entered by sender when transferring money last year in November 2017. I do not have internet account so cannot provide SR. I have been told by customer.[protected]@icicibank.com to contact branch which we did. It has been 6 months and 100 follow-ups with ICICI bank and still no where retrieving the money. In fact the assistant Branch Manager was quite rude in his response to my phone call. He indirectly he has other important matter to attend rather than helping customer to get more than 50k back.

Dear sir,
We have big problem about cash withdrawal or other services also. Cashier is not available on seat after 1 pm everyday. Today on dated 18.04.2018 cashier not available on seat. When we ask to manager regarding this, he is always said cashier have gone for some work. Please take an necessary action.

Branch address
Icici bank
Sector-70 mohali, (Punjab)
Near british public school

I had an existing personal loan in hdfc. The loan from icici was intended for a balance transfer. The representative was not able to communicate in any language other than telegu. First i was told that the outstanding amount was 4lakh +. On inquiring online i found it was. 3.80 lakh. I was also told that processing fees would be waived off as i have a salary account with icici. The agent then called after 2 days saying that the outstanding in hdfc was 3.88lac. When i asked on what basis he had no answer. After 4 days, i get 8, 100 credited to my account and a dd towards hdfc worth 3.8 lac. Note, there was no verification call received from icici before disbursement. The processing fees were not waived off. Instead the agent said he will give me big bazaar vouchers to compensate. And, the dd was handed over to me on 5th april, when the issue date was 23rd march. Now i do not want the loan. These people are cheaters who disburse the loans without any consent from the customer only to meet their targets.

My application number :-[protected].

I applied for icici credit card. I submitted all documents to executive officer. I asked them what is the status of my credit card, they said me that there is some kyc problem in my application so they will do re-login. But again no response from there side even icici customer care number is not connecting.

Worst service and worst process by icici bank.
So i request people please don't go for icici, s any service.

I made a transaction through imps of 610/- to sbi once and immediately by mistake i clicked submit again. So money transferred once again 610/- to sbi account but money not credited in sent account second time. First time it credited. Checked my statement and balance it got cut twice 610/- shows cleary. Never faced anywhere this type of problem before either it should credit or return back to same account but money lost in transaction.

Hi, i can see a transaction on my bank statement which i further tried to investigate and came to know that it is some sort of my money service which i never subscribed. I didn’t even receive any email or sms prior or after deduction of money.

12 mar '18
Bil/[protected]/mm annual fee feb18-jan19/109854
Rs. 354

Why i am being changed for this mm without my permission? Why didn’t i get notified?

Please stop this mm service and initiate refund with an apology before i take any further actions using a costumers rights.

My name is surbhi khurana (Surbhi chawla prior to marriage). I worked in icici bank from july 17 2006 to june 10 2008 as an officer. My employee number was 146549. I am applying for a pr to canada.
For this purpose i need an experience letter with detailed responsibilities on the icici company letter head.

I have been following up with alumni and settlement teams of icici back for the last 2-3 months but not getting a response. I need the letter asap.

Need help in resolving this issue.

I have an account in hdfc bank and we have initiated a neft recall from that branch to icici using neft. [protected]@icici.com. Only auto generated reply alone is occuring from their end without any proper status of the transaction.

I would like to have a proper reply from the icici bank since i have already met the beneficiary branch manager, he only told me to follow these process. But now i am stuck in the middle of no where....

Dear sir,
On the date 16/4/018 fraud transaction did my anyone. I haven't got any otp messages i loss total amount 10010 rupees. Bank not giving any response to me.

Dear customer, inr 4, 000.00 was spent using debit card of account xx4308 on 16-apr-18. Info: iin*i-debit*pay. The available balance is inr 7, 399.34.
Dear customer, inr 3, 000.00 was spent using debit card of account xx4308 on 16-apr-18. Info: iin*i-debit*pay. The available balance is inr 11, 399.34.
Dear customer, inr 2, 987.00 was spent using debit card of account xx4308 on 16-apr-18. Info: iin*i-debit*pay. The available balance is inr 14, 399.34.
Same transaction of 10rs and 13 rs

It just have come to my notice that icici bank had been silenty charging me for transactions on the hpcl petrol pump which is owned and operated by hpcl at sector 82, noida. My debit card shows hp logo on it and it was very clearly told to me that no surcharge at hpcl petrol pump. I also ensure that the swipe m/c is icici bank m/c.

Horrible, restrictive trad practice by icici bank, unacceptable. There are court ruling already on this restrictive trade practice. Hope all icici bank customer handling staff is made aware of it and before they start talking irresponsibly.

I am sahul hameed, aged 27 working for mahindra holidays & resorts india ltd, was recently on 22nd march 2018 issued a "ferari" credit card by the icici bank of india and charged a registration fee for the card for rs 590 incl gst. While issuing the card the marketing executive had promised that this will be a life time free card with no renewal charges and no joining fee as my company was a "a" group company. While signing on the form i had noticed the card fees and enquired with the service boy and with the marketing executive but was assured that this was a standard practice but no fees will be charge to you. Then i had not applied for the card, they had got my number from some database which the icici bank must have procurred from somebody. I had said that since i already was having 2 card i was not requiring the card. But, the marketing executive pleaded that since it was a life time free card and with no renewal charges, i finaaly agreed to get the card and i have cancel my old coral credit card. However, to my shock and dismay, i was surprised to find the attached documents with the card asking for the card fees and yesterday i received the bill for the fees on my email for the same. I have requested the company to cancel my card for the same. I hereby ask the consumer rights redressal commitee to compensate me suitably for the distress and mental agony caused to me by the false marketing propoganda by the company and to take strong action against the bank. Also, to suitably compensate me for wasting my precious time inpursuing this case to the tune of rs 100000. Looking forward to eagerly awaiting your help. Regards, sahul hameed, executive accounts, mahindra holidays & resorts india ltd [protected] card issued "ferari" card no 4375 5168 * 8004 adress 2/128, 1st street, annai santhiya nagar, tondiarpet, chennai - 600081