ICICI Bank Complaints & Reviews

Without my knowledge, they debited so 100s of rupees in the name of ecstrnchg.

Not even an sms/email was sent to notify me.

Everyday they surprise me with new debit, called customer service, based on the response i have received i have to lodge a complaint here, cause they informed me that they dont know when this debit will stop.

The debit was not just one time, they have debited 12 times.

Customer id: 0000001

Certificate no. 48175 & 48176 (Issue date[protected] and redemption date[protected] with face value per bond rs. 1000/-. The bonds were transferred by assam sales corporation (Agent: reliance industries limited [textile division]) to me on[protected].

Icici requested for below documents for redemption :
1) request letter duly signed by the holders with their signatures duly attested by the bank manager under his official seal, duly mentioning the name/designation/employee no.
2) original cancelled cheque with their names printed on the cheque leaf.
3) original vimal vaatsalya bond certificate.
4) self attested copy of your pan.
5) self-attested copies of the address proof of the holders.
To mentioned address by post/courier. 3i infotech limited, international infotech park, tower no. 5, 3rd floor, railway station complex, vashi navi mumbai 400703.

Re[censored]id (A4u3of).

I have sent the mentioned 2 nos. Vimal vaatsalya bond to the mentioned address for redemption, with all the required documents mentioned by icici bank.
I have sent it by india government registered post vide tracking id no. Rw[protected]in dated 13apr2018.
The same got delivered on 16apr2018.
Icici is not confirming receipt of the 2 bonds with total face value rs.2000 (Rs.1000 x 2) and the expected date to get the amount credited to my account.

Icici bank is not responding now. Please help in getting a reply

I tranferred an amount of rs. 90000 from icici bank to hdfc bank, both my account. The transaction details are mmt/ref[protected]/[protected]. The amount has been debited from my icici bank account, but not credited into my hdfc bank acct. My subsequent transfer from yes bank was successful, but this transfaction has not been credited into beneficiary account.

As director of a pvt ltd company i am facing
The issue of minor surname spelling correction of my name in my company's current account with icici bank, dwarka, new delhi branch, for adhaar verification of authorised signatory.
My surname spelling is "varma" which in previous pan issued was typed erroneously as "verma". I got it corrected recently & pan card with correct surname spelling has been issued by it deptt. We have submitted all
The forms & documents to icici bank twice for surname spelling correction - jan & mar 2018 along with all the originals of pan & adhaar for verification but they are terming it as not a correction of spelling but "change of name" and insisting on gazette notification - a very time
Consuming, tedious and expensive process.
Psu banks have no issues of this kind and have corrected the name spelling on a simple application. Kindly direct the branch to adopt simple, helpful procedure and correct the surname spelling for speedy adhaar verification of a/c.

I am facing problem of DP charges from ICICI Bank.

Suddenly ICICI Bank started charging this undue and un-agreed amount (called DP Charges), from Sep, Oct 2017, without any prior information.

At the time of opening the account, Icici bank never informed me any such charges. Now suddenly i found that they charged me some charges under the head of DPharges.

This is completely unethical, and a breach of agreement.
We being small level of common people, we are taken for granted by Big banks like this.

This is a very serious issue and the Bank shows sign of corruption.

Pls help.

I have 2 certificate 35394 and 35393 with face value 1000. The bonds were issued under name of assam sales corporation - agent :reliance industries limited in 2009. Please let me know the procedure of redemption the bonds as they were matured on 01.01.2018. I went to icici ltd and they are not responding in correct way. I also want to know if i would be able to reedem the bonds as the bond holder name is different

Hello,

On friday 13th april 2018 amount of 31500 rs was deducted from my account in a hotel as the waiter entered wrong amount.
But as soon as we realized the hotel owner gave us the void sale receipt and told that in maximum 48 hours the amt will be refunded to my account.

I have contacted customer care executive of icici bank on tuesday that is 17th april 2018 where they took my complaint and asked me to send the void sale receipt image (Which i did) through mail to [protected]@icicibank.com where the disputes team would check and refund your amt.

Again to check the status i called customer care on 19th april 2018 wherein the guy on the call told me that they can't tell how many days it will take.. It might take upto 3 weeks also...

Now when i checked the complaint status through mobile app on 20th april 2018 it is showing me as closed but the amount is still not reflected in my account..

Now it's been more than 5 days but still haven't received the amount.

Really it is worst service in icici bank.

Now whom should i call?? I want my money back..
Please help as it is a big amount for me..

Dear sir,
Regarding my credit card details purpose I was called to bangalore customer care[protected]Pone received person name mallikarjun ) but he was not given proper information and his behaviour also not satisfied with customer.like this service bank credit card I don't want so I am going to cancelled tommarow .

Thank you for...
irresponsible Icici credit card customer care service team

I am mafuz alom laskar of silchar, assam. I am a minor hence wanted to open a minor bank account i. E smart star account in icici.

I had gone to icici bank and enquired about the account. They promised to open the smart star account but later was dissapointed as they said they won't be able to open smart star and i will have to open a young star account for which i need my father's account in the same bank. I was really dissapointed and later had to agree to their terms.

However, i had clearly mentioned not to open a young star account but was given a young star account which is not suitable for me.

I am above 10 years and have all valid documents required but due to inefficiency of the staff their i had to open the young star account. They also didn't have the required forms for smart star account. I am planning to complain rbi about the matter.

22/03/2018 i go on HDFC ATM for deposit 10000 rupee from my saving account. But in between power is gone and my transaction is failed.
I call HDFC toll free no " They told that there has no any issue call to your bank branch or ICICI toll free no."
I call to ICICI Bank toll free no on 23/03/2018 11:35 AM.
My request no is :- SR[protected] " They told that money transfer in my account with in 7 working days."
On 04/04/2018 i have got a SMS that your payment is return with in 21 days.
I have call so many time but still date i have not received.
Please help me for this.
My Name :- Mohinder Singh
Account no is[protected]
IFSC :- ICIC0000499

Dear sir,
I am mailing the same day paytm ceo.
Paytm team is not give me any suggestions.
Plz help me i need your help.. Icici bank is give me not refund amount of trangection 15000/- trangection date of 09/04/18 plz help me. Is salary se main ghar ko manage karta hu. Plz asap

Thanks & regards
Ramu singh
[protected]

Dear sir
I mr. Rakesh kumar sahoo khannagar arundaya market near post office c/o pitabash sahoo. My card number is[protected] now my card is block. Bacause i am not paid last 3month your outstanding payment but now i will paid all your payments. I have some medical issu so i can not paid your out standing payment. If ypu want i will send you my all medical papers and adimison papers. Kindly cheaq my last 15 year status i am never miss my any payments. I am a valuable custmer on your bank last 15years. Kindly take a serious action for this applicatoin and solve it. And sir arrange me a call back for me.

Yours faithfully
Rakesh kumar sahoo
At-khannagar
Po-a. D market
C/o-pitabash sahoo
Ps-madhupatna, cuttack
Date-20.04.2018

Gud evening team,

This is kuncham reddy malleshwar have done the neft of rupees 15, 000/- on 11/04/2018 from sbi to icici bank. Instead of mentioning[protected] i was mentioned[protected]. Money was transferred to wrong account number and this account holder is held with the kairathabad icici bank. We personally visited the branch for complaint but the employes were not responded in a manner.
They asked me to put a mail to neft. [protected]@icicibank.com.
Kindly do the needful.

My account details as follows,

Account number:[protected]
Name:kuncham reddy mallehwar
Transaction i'd:[protected]
Correct account number:[protected]
Wrong account number:[protected]
Mode:neft
Date:11/04/2018
Time:12:19:41

I have put up complaints for deduction of rs2500 from my account I m having current account in d bank at Lok Vihar branch Delhi but no action is being taken about it i m using Edc machine of card swiping of d same account bank I m putting complaint regularly on customer care of Edc bank department but no action is being taken regarding it I ll request to take an action regarding it

I have recharged icici fast tag on march 3 and amount got debited from my account but fasttag was not recharged.. When i called customer care they asked to re-charge again and this amount would be reversed in a week..

It's been 50 days but not reversed.. Have raised complaint and called customer care multiple time but no luck..

Complaint number : cmp[protected]

Sir,
I have received credit card bill and i found interest for last month amount is rs.2, 213.25/[protected] to[protected]. Actually i lost my phone and i din't know the total amount of due in the last month[protected] to[protected]. So i paid rs. 57, 000/- approx. Remaining amount was rs.443.23/- (Due).

Even though i paid rs 57000 why have you charged rs 2213 as interest?

Kindly let me know the details.

Sir/madam
We invest in scici bonds sets of 1250*4=5000 units .Latter scici is takeover by icici bank.
Now as we appeal to icici bank to release the fund of company whom you do takeover.
Icici refuse to release the money only reason that we print in newspaper and you not apply that time so we don't able to give your money.
Being a customer is it genuine that if any company takeover the company and refuse to pay the old company coustemrs money .
Please help in that matter.

I do not have internet enabled. By mistake incorrect account number was entered by sender when transferring money last year in November 2017. I do not have internet account so cannot provide SR. I have been told by customer.[protected]@icicibank.com to contact branch which we did. It has been 6 months and 100 follow-ups with ICICI bank and still no where retrieving the money. In fact the assistant Branch Manager was quite rude in his response to my phone call. He indirectly he has other important matter to attend rather than helping customer to get more than 50k back.

Dear sir,
We have big problem about cash withdrawal or other services also. Cashier is not available on seat after 1 pm everyday. Today on dated 18.04.2018 cashier not available on seat. When we ask to manager regarding this, he is always said cashier have gone for some work. Please take an necessary action.

Branch address
Icici bank
Sector-70 mohali, (Punjab)
Near british public school

I had an existing personal loan in hdfc. The loan from icici was intended for a balance transfer. The representative was not able to communicate in any language other than telegu. First i was told that the outstanding amount was 4lakh +. On inquiring online i found it was. 3.80 lakh. I was also told that processing fees would be waived off as i have a salary account with icici. The agent then called after 2 days saying that the outstanding in hdfc was 3.88lac. When i asked on what basis he had no answer. After 4 days, i get 8, 100 credited to my account and a dd towards hdfc worth 3.8 lac. Note, there was no verification call received from icici before disbursement. The processing fees were not waived off. Instead the agent said he will give me big bazaar vouchers to compensate. And, the dd was handed over to me on 5th april, when the issue date was 23rd march. Now i do not want the loan. These people are cheaters who disburse the loans without any consent from the customer only to meet their targets.