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ICICI Bank Complaints & Reviews

3.2
Updated: Jan 2, 2026
Complaints 23755
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ICICI Bank reviews & complaints page 591

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D
Drashti11
from Ahmedabad, Gujarat
Mar 19, 2018
Resolved
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Address: Pune, Maharashtra, 411057
Website: Bakeway. Com

I ordered cake from bakeway.com and my order was cancelled so as per that the merchant have initiated my refund. But still i havent received my refund for that amount 1050 rs. Refund id is :-rfnd_9ilmsdpxry6qy5.
Kindly take my request as soon as possible. They have told it should be received in 5-7 working days and it has been already 12-13 days. Kindly take my request faster else i ll raise chargeback or despute for “money has been debited from your account and you have not received."
Apr 20, 2018
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Mar 20, 2018
ICICI Bank Customer Care's response
Dear Drashti11,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4vom7) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    D
    Dharmeshbhai Solanki
    from Mumbai, Maharashtra
    Mar 19, 2018
    Resolved
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    Resolved

    I am Dharmesh solanki my credit card no.[protected] mo.no.is [protected] my credit card payment date is 13 February but due to some reason I couldn't complete the transaction. Due to February payment date was 15th and it was returned due to insufficient balance. So last Sunday I talked to customer care about the payments he talked me you can pay the amount without any return charge. Therefore I completed my payment of RS 1100/- and after that I talked to customer care will it completed or not. He asked me the payment is completed but Rs 504/- return charge is added I would like to request you that please reverse this charge. I use the card since last 15 year. My heartly request for reversal the charges. Thanking you. DHARMESHBHAI SOLANKI Dt 19/03/2018
    Apr 25, 2018
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Mar 20, 2018
    ICICI Bank Customer Care's response
    Dear Dharmeshbhai Solanki,

    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

    Regards,
    ICICI Bank Customer Service Team
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      N
      Nidhi Chonkar
      from Pune, Maharashtra
      Mar 19, 2018
      Resolved
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      Resolved

      Address: 411033

      Today I Got a message regarding that my ICICI bank account is debited with Rs.10, 000/- and description says NFS/CASH WDL.

      What is this cheating and fraud going on in icici bank? Please help me to regain the lost amount.

      I have seen to many same issues on online with ICICI bank. What is wrong with bank? I want my money back or otherwise I will take appropriate action against ICICI bank
      +1 photos
      Jul 3, 2018
      Complaint marked as Resolved 
      Not Resolve
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Mar 20, 2018
      ICICI Bank Customer Care's response
      Dear Nidhi Chonkar,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4vomh) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
      Jul 01, 2018
      Updated by Nidhi Chonkar
      the complaint is never resolve, baking responsible person always fools people doing mark complaint as resolve ...
      Jul 01, 2018
      Updated by Nidhi Chonkar
      SUCH A FRAUD AND IRRESPONSIBLE BANK OF ALL TIME...

      I am going take action against bank... File FIR against bank and bank persons whoever is responsible for this issue ... I will sue bank in consumer court for fooling people and taking customers money that they earn from hard-work by making such lame frauds

      Also no one even try to contact me regarding this issue till date, most irresponsible bank of all time till date. who do not care about there customers and issue going on below there noses.

      the only care about there CEO frauds recovering there losses from innocents and loyal customers of there bank. by disclosing personal details and account details to people to do frauds against there customers and make fraud transitions within bank. to fool customers saying that they don't know about fraud and they cant help them to recover.

      SUCH A FRAUD AND IRRESPONSIBLE BANK OF ALL TIME...

      https://www.businesstoday.in/sectors/banks/icici-bank-ceo-chanda-kochhar-videocon-loan-venugopal-dhoot/story/273687.html
      "ICICI Bank CEO Chanda Kochhar under fire over Rs 3, 250 crore loan to Videocon Group "
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        C
        Chandrika Ananya M G
        from Bengaluru, Karnataka
        Mar 19, 2018
        Resolved
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        Resolved

        This is Chandrika M G having a savings account with you since last 11 years.

        I had dropped a wrong DD in ICICI bank drop box at Banashankari 2nd stage branch on 1st March 2018. The DD was worth Rs. 48, 353 and it was a loan DD from Sriram Union Finance.

        Then I realised and I called the branch, they told it has been returned and dispatched on 2nd March 2018. Till now nobody is able to track it. Neither branch, nor customer care and it has been 17 days.

        The EMI date starts from 5th April 2018. But the tragedy is that I am not sure if I would have received back my DD by then.

        I am now anxious if my DD is destroyed or lost. How do I get to know the status of the same??

        Who is responsible for this?
        May 5, 2018
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Mar 20, 2018
        ICICI Bank Customer Care's response
        Dear Chandrika Ananya M G,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4vomg) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          S
          Sammy_Bond
          Mar 19, 2018
          Resolved
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          Resolved

          I have recently paid off my loan and i'm awaiting the property documents as i have to do the sale deed and my wife is in india to do the procedure. We have been patiently waiting for the past 1 week to get the documents as i was told that it takes maximum a week to get the documents. As of now nobody has a clue on when i would get the documents.

          Why does it take so long to get the documents once the loan is paid off? My wife has to return back and her tickets are for this friday.

          Can someone plz look into this and expedite the matter?

          Thanks,

          Sanjay verma
          [protected]@yahoo.com
          Apr 19, 2018
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Mar 19, 2018
          ICICI Bank Customer Care's response
          Dear Sanjay Verma,

          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

          Regards,
          ICICI Bank Customer Service Team
          Please do the final settlement for ICICI credit card I m going for my native place so I m cancelling this card please do the needful...my card sum one call and misused the amount I can't pay already I given police complete also regarding this that's wy I m going for final settlement... Please do the needful...
          ICICI Bank Customer Care's response, Mar 19, 2018
          Verified Support
          Dear Bharath Gowda's,

          We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a4visk_1) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
          I can't find the status of my bonds with the bondholder numbers 4058229, 4058416, 4058226, 4058417..
          Please make me aware about the details..Thank u. .
          ICICI Bank Customer Care's response, Mar 19, 2018
          Verified Support
          Dear Priyanka Midday,

          We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a4visk_2) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            A
            anurag.shaahi
            from Chirala, Andhra Pradesh
            Mar 19, 2018
            Resolved
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            Resolved

            Address: Gautam Buddh Nagar, Uttar Pradesh

            At the time of publish icici bank offered that i would get 5000 jp miles and 1 air ticket in which base fair would be waived off in a year.

            I need to travel on 1st april and i am planning to go through this offer however when i checked the same with the bank and jet airways, my jp account number is not active as per jet airways, however as per icici they have activated it. Now, i am feeling like a tennis ball where icici and jet airways both are throwing me in each other court.

            I sent them email yesterday, however no one is responding on that email. Bank is ready to put extra charges on customer but at the time service they pull their hand.
            Card details are in the attached photo.

            Please do the needful.
            Apr 19, 2018
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Mar 19, 2018
            ICICI Bank Customer Care's response
            Dear Anurag.Shaahi,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4vits) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
            I have a current account by the name of "Sree Surajit Films" in your 'Chandrakona Road' branch. The account number is[protected]. I have mobile banking facility. But currently I am not being able to use the mobile banking services. Please activate my mobile banking services as soon as possible. Thank You.
            ICICI Bank Customer Care's response, Mar 19, 2018
            Verified Support
            Dear Surajitsaheb,

            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

            Regards,
            ICICI Bank Customer Service Team
            I was working in ICICI Bank Ltd., as a Sales Executive. I am requesting that releving letter to get as soon as poosible. i resinged on 8th August 2017. my employee id 360604. pls revart Back to me as soon as poosible.my email id is [protected]@gmail.com.

            Regards
            Melsang Dabhi
            Hi, i haven't received any call/mail/message, ICICI bank debited MM annual fee from my account of 354 rs.
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              A
              abdur11
              from Bengaluru, Karnataka
              Mar 18, 2018
              Resolved
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              Resolved

              Address: 560076
              Website: www.icicibank.com/branch/branches-in-Bangalore/Bangalore-Bannerghatta-Road.page

              I visited the icici bank bannerghatta road, bannerghatta road, next to shivsagar, 560076 on[protected]. I had a valid registered rental agreement with me and i requested my communication address to be changed. For my permanent address i have aadhaar card with me.

              I do not have any other valid local address proof. How can a bank expect a bachelor to have any other local address proof. I spoke to the customer service executive and she told me that i need to change my aadhaar card address first. I spoke to the deputy general manager he also bluntly denied to update my communication address. Why should i change my aadhaar card address? Out of annoyance, i said the deputy general manager that i would close my account. To this he said i am most welcome to do so.

              I am operating this account for more than 8 years. I want immediate action against the customer service executive and the deputy general manager. The bank updates the communication address if the account is more than 6 months old by just asking for pan card and valid signature. Then why did you decline in my case. If my communication address is not updated, i will file an rti and find out for how many customers they have updated communication address just by submission of pan card.

              Abdur razzaque
              [protected]
              Apr 19, 2018
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Mar 19, 2018
              ICICI Bank Customer Care's response
              Dear Abdur Razzaque,

              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

              Regards,
              ICICI Bank Customer Service Team
              मै अपने जियो नंबर पर 399₹का रिचार्ज BHIM के upi के माध्यम से किया था दिनांक 14/03/2018 को समय 6:36 को मेरे खाता से 350₹ कट कर [protected]@icici पर चला गया है। जो ref no.[protected] और रिचार्ज नहीं हुआ है अतः मेरे पैसा वापस किया जाए।

              denied to update my communication address, however has done for other customers - Comment #3043582 - Image #0
              ICICI Bank Customer Care's response, Mar 19, 2018
              Verified Support
              Dear Awadhesh Kushwaha,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a4viut_1) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
              Hi team,

              I am TCS employee, in concern I have received ICICI FOOD CARD but unlikely it was broken i want new card with existing balance.

              Card no #### #### #### 5122

              Emp no 489620

              I have used the card more than year if i m wrong now i have almost 2100 INR in my account.

              Kindly do the needful as soon as possible
              ICICI Bank Customer Care's response, Mar 19, 2018
              Verified Support
              Dear Prakash Vairavan,

              We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a4viut_2) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                A
                anilgupta1982
                from Noida, Uttar Pradesh
                Mar 18, 2018
                Resolved
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                Address: New Delhi, Delhi, 110036

                श्रीमान,

                विषय :- आईसीआईसीआई रिकवरी एजेंट के द्वारा की गई बदसलूकी और मेरे गैर मौजूदगी में मेरे पत्नी को धमकाकर / जोर जबरदस्ती कर बिना हस्ताक्छरित ले जाने के संदर में एवं अन्य :------

                मेरा बैंक अकाउंट नंबर[protected]IFSC CODE 0000227), मेरा क्रेडिट कार्ड नंबर[protected] का पेमेंट मेरे किसी विपत्ति की वजह से बिलम्ब होने पर तथा यधपि आईसीआईसीआई बैंक कस्टमर केयर को सूचित थी की मेरे परिस्थिति की वजह से मेरा बकाया पैंट कृपया सेटलमेंट कर दिया जाय ---

                बैंक द्वारा रिकवरी एजेंट भेजा गया जिसने मेरे गैर मौजूदगी में मेरे पत्नी को धमकाकर / जोर जबरदस्ती कर अन्य बैंक का बिना हस्ताक्छरित चेक ले गए और उसे अपने मनमर्जी से बैंक में जमा कर उसे बोनस कराया ? दूसरा मेरे बैंक अकाउंट से बिना मेरे सहमति के और सुचना के बिना 13294 रुपए डेबिट कर दी गए ?

                मुझे इन दोनों अत्याचारों का समाधान चाहिए, कृपया इसका जवाब दे ? जबकि मैंने बैंक कस्टमर को सूचित कर रखा था ।

                आपका विश्वासी,
                अनिल
                मोबाइल नंबर :-[protected]
                Apr 20, 2018
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Mar 19, 2018
                ICICI Bank Customer Care's response
                Dear Anilgupta1982,

                We regret the inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                Regards,
                ICICI Bank Customer Service Team
                Mar 20, 2018
                Updated by anilgupta1982
                मुझे बेहद दुःख के साथ आपको फिर से सूचित करना पड़ता है की इतना के वाबजूद आज पुनः एक बार फिर धमकी भरा फोन मुझे आपके तरफ से मिला | मुझे आपके उदेस्यो पर संकित करता है | क्या इस तरह के अत्यचरो की हमें सराहना करनी चाहिए या मैंने सूचित कर कोई बड़ी गलती की है | आज मुझे मोबाइल नंबर ([protected])से कॉल किया गया, जिसकी विसिट रिकॉर्डिंग मेरे पास उपलब्ध है |

                आपका विश्वासी,
                अनिल
                मोबाइल नंबर :-[protected]
                Mar 29, 2018
                Updated by anilgupta1982
                श्रीमान,

                विषय :- आईसीआईसीआई रिकवरी एजेंट के द्वारा की गई बदसलूकी और मेरे गैर मौजूदगी में मेरे पत्नी को धमकाकर / जोर जबरदस्ती कर बिना हस्ताक्छरित ले जाने के संदर में एवं अन्य :------
                मुझे अभी तक आपके जवाब और एक्शन का इंतजार है, कृपया इसका निवारण प्रदान करे ।

                आपका विश्वासी,
                अनिल
                मोबाइल नंबर :-[protected]
                DEAR TEAM

                Kindly register my mob number my account no[protected]
                mobile -[protected]

                REGARDS & THANKING
                KHAZAN SINGH
                [protected]
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                  U
                  Umesh kumar Singhal
                  from Agra, Uttar Pradesh
                  Mar 18, 2018
                  Resolved
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                  Resolved

                  I bought one icici "money multiplier bond-0898-mmb - three" in 1998 whose face value was 4k. It's redemption date is[protected] given on certificate now what is status and i want to know the present value of these. As i heard that these are redeemed so please up date
                  Bond details:

                  Name of the bondholder : umesh kumar
                  Mob no. [protected]
                  No. Of bonds : one
                  Apr 20, 2018
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 19, 2018
                  ICICI Bank Customer Care's response
                  Dear Umesh Kumar Singhal,

                  We have made a note of your concern. Our official will get in touch with you.

                  Regards,
                  ICICI Bank Customer Service Team
                  I deepak singh mohan closed my above loan ac . ihave not recived noc till date, pl arrange to send the noc asap .

                  mob no-[protected].
                  add---deepak singh mohan .
                  d--33, alpha -1 .
                  greater noida

                  thanks.
                  Deepak Mohan
                  ICICI Bank Customer Care's response, Mar 19, 2018
                  Verified Support
                  Dear Deepak Singh Mohan,

                  We have made a note of your concern. Our official will get in touch with you.

                  Regards,
                  ICICI Bank Customer Service Team
                  No one from ICICI bank tried to contact me.
                  Such a fraud company
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                    S
                    Sanjeevkr.iocl
                    from Noida, Uttar Pradesh
                    Mar 18, 2018
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                    Address: Purba Medinipur, West Bengal, 721606

                    -complaint dated 13/03/2018 & 18/03/2018 thro'
                    ' icici complaint portal
                    - complaint redressal tried thro' icici customer care on 13/03/2018 & 18/03/2018 complaint registered vide no :[protected]

                    Icici sapphiro credit card...2005/...5003, a paid card (Rs 6000/-+ annual) with free airport lounge facility.

                    Using card for last one year enjoying airport lounge facility for last 1 year except on two occasions when they charged:

                    1) in dec'2017 -19/12/2017 - once used on 16/10/2017 - charged amount 3102.93 (Along with gst of rs 473.33)
                    2) charged for 6 uses 20/02/2018 for 04/12/2017; 8th dec (2 times), 23/12/2017 (3 times),

                    Despite complaint & assurance thro' customer care dec'2017 issue remained unresolved since oct'2017 so i decided to deduct excess charges from this month credit card statement & paid rs 7733/- (Rs[protected].93). It is important to note that all in such transaction i have authorized only rs 1 or rs 25/- for each uses
                    ICICI Bank customer support has been notified about the posted complaint.
                    I would like to cancel icici credit card No. [protected] because I am not in a position to maintain a credit card policy due to unforeseen finanacial difficulties. Kindly cancel the card and inform me. remitted
                    With regards,

                    Thanking you,
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                      A
                      Ashok Sangal
                      from Basi, Punjab
                      Mar 18, 2018
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                      Address: Mohali, Punjab, 140307

                      I got an icici unsecured redeemable bond of face value of rs 1, 00, 000 rupees. Its issue price is 4000/ rupees. This bond mmb-1098-mmb-iii was issued in 1st dec mber 1998. This is to be early redumpted by the holder.
                      The redumption due is 1st may 2023.
                      Request me procedure
                      Sneh lata sangal
                      168/02, tdi city sector 110, landran babur road, mohali punjab pin 140307
                      ICICI Bank customer support has been notified about the posted complaint.
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                        Ashu1602
                        from Ghazipur, Uttar Pradesh
                        Mar 18, 2018
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                        Address: Satna, Madhya Pradesh, 485001
                        Website: Indiaideas@icici

                        I recharge my jio number [protected] on 17th feb 2018 with amount 399..in which ₹50 jio coupon are applied.. The ₹349 amount requested by upi which i paid to [protected]@icici through phonepe. The money deducted but recharge is not successful.. I talk to jio customer care but he told me that money is not reach to us.. I raise issue on phonepe but from that side a reply is that the money is send to [protected]@icici..
                        +1 photos
                        ICICI Bank customer support has been notified about the posted complaint.
                        May 27, 2018
                        Updated by Ashu1602
                        My complaint is not resolved yet.. Icici is doing so fraud..
                        Oct 12, 2018
                        Updated by Ashu1602
                        Their no reply from bank.. my money is not credit to my wallet
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                          N
                          navyashetty
                          Mar 18, 2018
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                          I haven't subscribed to my money service but still annual fee for
                          Annual fee dec1
                          7-nov18 354.00 rupees got deducted.
                          Most annoyingly i can't even find 'unsubscribe' in the my money console.
                          Please unsubscribe me from my money service and pay back the deducted
                          Annual fee.
                          I have been charged for this annual fee twice.
                          I have already sent email to [protected]@icicibank.com
                          ICICI Bank customer support has been notified about the posted complaint.
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                            R
                            Rajesh779
                            from Badnawar, Madhya Pradesh
                            Mar 17, 2018
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                            Address: Bhopal, Madhya Pradesh, 462022

                            Hi, i have done recharge of 399₹ for jio payment my money was debited from account but i didn't got recharge. I have already talked with bank they said it's debited and jio team is saying payment was not received.
                            While recharging through upi i got a request from [protected]@icici for 399₹ and same is paid ref. Attached image.

                            Upi ref no.[protected]
                            Date and time : 17 mar 2018 19:09 pm.

                            Please take necessary actions and refund my money.
                            +1 photos
                            ICICI Bank customer support has been notified about the posted complaint.
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                              M
                              manav990rajiv
                              from Gurgaon, Haryana
                              Mar 17, 2018
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                              Address: New Delhi, Delhi, 110075

                              Dear sir/madam,

                              I am a customer of state bank of india (S/b account no[protected]

                              On 11/02/2018 around 13:30 hrs i had used icici bank atm (Atm id -80421+hamrahi village delhi) for money withdrawal but the txn failed with a network error.

                              I didn't get the money (Rs.5000) but my sbi account was debited.

                              Please investigate and get it credited back to my sbi s/b account asap.
                              ICICI Bank customer support has been notified about the posted complaint.
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                                P
                                Pratiksha Dixit
                                Mar 17, 2018
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                                Address: 15216
                                Website: icicibank.com

                                Hello,

                                I am pratiksha dixit, i have been using icici bank since my college days (Nearly 8 years to be specific). I spoke to their customer care representative regarding unauthorized transaction and deductions over phone but they didn't assisted me properly. Since, i moved to states my younger sister visited the bank personally but they didn't provide her any solution nor they resolved my issue. By the way they should definitely change their tagline; "khayal rakhe apka". I literally got shock of my life after seeing all transactions and deductions, i am surprised that such a big organization but still they don't have a process flow meaning at least i should get notification (Being a customer that's my right). I am irritated and frustrated with their pathetic service.
                                +6 photos
                                ICICI Bank customer support has been notified about the posted complaint.
                                Mar 17, 2018
                                Updated by Pratiksha Dixit
                                Hello,

                                I am pratiksha dixit, i have been using icici bank since my college days (Nearly 8 years to be specific). I spoke to customer care representative regarding unauthorized transaction and deductions, my sister also visited to the bank personally but haven't heard anything positive from bank's end. By the way i think they should definitely change their tagline "khayal rakhe aapka". I have been facing this issue because there is no communication from bank's end. Being a customer i should get notification. I am really kind of irritated with the pathetic service.
                                Mar 22, 2018
                                Updated by Pratiksha Dixit
                                Well, When they wanted me to open my account in their bank the bank people were so proactive but when it comes to solve an issue they completely neglect it .
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                                  P
                                  pnkjsahu86
                                  Mar 17, 2018
                                  Resolved
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                                  Resolved

                                  Address: 560068

                                  Without an acknowledgement i have been charged for the service which i never requested/opted for.
                                  09/03/2018 bil/[protected]/mm annual fee jan18-dec.
                                  354.00/- rupees have been deducted for my money service.
                                  Please reimburse the respective amount asap. However, made a compliant on their website, yet to get response.

                                  But look at the way, how common men's money being sucked by these blood suckers. Shameful act.

                                  Regards,
                                  Pankaj
                                  Mar 23, 2018
                                  Complaint marked as Resolved 
                                  I would like to thank this forum who brought bank attention on my issue. They established email communication and requested few basic information. Upon, couple of emails, Bank agreed to reverse the charges. Got the amount back on my account. However, these giant making millions by tricking common men and their hard earned money being sucked without their knowledge. Many of us even don't know, how to proceed or recover the amount from these crocodiles. Regards,
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 17, 2018
                                  ICICI Bank Customer Care's response
                                  Dear Pankaj,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4v792) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
                                  Mar 20, 2018
                                  Updated by pnkjsahu86
                                  Received an email from the bank to unsubscribe the service but main concern remained unanswered.
                                  I demanded a refund but no resolution so far.
                                  Replied to that email, yet to get response.
                                  [protected][protected][protected]-----
                                  Hi Team,

                                  Thanks for the partial response. I have unsubscribed from that stupid service, never knew it existed though.

                                  However, main question is still unanswered. Since, I have not done any kind of subscription by myself therefore, not OBLIGED to pay any kind of associated fees.

                                  It is a humble request to refund the due amount as already raised my concern on a public forum <https://www.consumercomplaints.in>.

                                  Request ID: ICICI Bank Complaint Status Update [ID: 1899045]

                                  UID (aXXX92)

                                  Let me know, if I need to escalate this matter to higher authority.

                                  Regards,
                                  Pankaj Sahu
                                  Mar 23, 2018
                                  Updated by pnkjsahu86
                                  Hi Team,

                                  Thanks for reversal of the associated amount.

                                  Please make sure, without an acknowledgement such services should not be activated in near future.

                                  Since, issue has been documented hence, can be presented against the bank in case of any dispute.

                                  Bitter truth, Bank is making millions through this trick and common men are being tricked into it without their knowledge.

                                  Hoping, trust will not be broken again.

                                  Regards,
                                  Pankaj
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                                    S
                                    Sumit.jhawar
                                    from Madanpur, West Bengal
                                    Mar 16, 2018
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                                    Dear sir,

                                    I am holder said bond having certificate no 34741 and having distinctive no[protected].

                                    As per redemption procedure you will send us notice but no notice is received.

                                    Kindly let us know how shall i able to redeem the bond.

                                    Regards
                                    Manju devi jhawar

                                    Communication address: 203 mahatma gandhi road, committee kothi, kolkata-700007.
                                    Contact no :[protected]
                                    Email: sumit[protected]@gmail.com
                                    ICICI Bank customer support has been notified about the posted complaint.
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                                      Tribhuvanvyas
                                      from Jaipur, Rajasthan
                                      Mar 16, 2018
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                                      Address: Banswara, Rajasthan, 327001

                                      My name is tribhuvanvyas and i recieved a msg at 13.04 on 16 march 2018 saying

                                      "dear customer you have made a debit card purchase of inr. 1225 on 16 march 2018 info. Msi*digital riv."

                                      When i went on google and typed msi digital riv, i was shocked to see so many complaints against icici digital riv.

                                      So many people have faced this fraudulent. So many have complaint against this and icici is not responding or investigating! Is this why we are trusting icici with our money? I definitely will make sure i get my money back. But i also want icici to figure this out, because at the moment it seems you are supporting.

                                      I will take this on all social media platforms need be.

                                      I have no guarantee if my money is safe in my account anymore.

                                      I have asked all my friends and families to block and transfer their money into other bank accounts.

                                      Please let me know, because this is imperative. We dont save money to be wasted on fraudulent behaviour.

                                      And we expect your support. Immediate support
                                      ICICI Bank customer support has been notified about the posted complaint.
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                                        Sunny Newar
                                        from Rayachoti, Andhra Pradesh
                                        Mar 16, 2018
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                                        Address: Hyderabad, Andhra Pradesh, 500008

                                        My account got debited yesterday with 650rs stating “11/2 just bake “ which i haven’t done — and when i called icici customer service they are saying it’s not there fault they need to check which will take 50days. I’m not sure what to do now and when requested for refund they denied straight forward cannot happen. Snot sure what to do? Need help or should i file police complaint?
                                        +1 photos
                                        ICICI Bank customer support has been notified about the posted complaint.
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