ICICI Bank Complaints & Reviews

Hi,
My name is maruti namdeo patil.

Inr 1899 got deducted from my icici bank account and i received a message saying renewal of one assist plan.
I never opted for it, i never signed on such policy or papers.
What is going on, is this some kind of scam? You activate plans without the permission of customers.
I went to the bank to cancel it they said call the customer care, i called the customer care they said cancel from your net banking.
I don't see any option to cancel this plan from my net banking account.
Banks fooling people around here now ha?
If anyone from icici bank staff reading i would like to deactivate the one assist plan that you activated in my account. I don't want it.
Cancel it and please refund my money inr 1899.

My icici bank account no:[protected]
Sr no: sr[protected]
My one assist relation ship no: 1676203

Also i have attached the screenshot of deduction of inr 1899 from my account.

Hope you look in to this asap.

To
The icici bank delhi
Fraudulent department of icici bank officer.

Dear sir
I want to inform you that without my authorization today from my saving account no #4776 some person online transaction debit my card fraudulent transaction was done. The following details as under.
1) dear customer, inr 5, 789.70 was spent using debit card of account xx4776 on 22-mar-18. Info: vin*amazone prime.. At 2.32 am on 22/3/2018

Sir transaction has been done from my account without demanding otp how can possible to steal my hard money from my account?
What kind of security is with icici bank where people are able to steal money? Why this transaction don't ask otp for transaction or any other security question?
How this possible?. This is totally security of problem of bank. And on any customer to open bank account in your bank and will not be keep balance in account.
Please look this matter. I will be escalating this matter to higher authority level and also to news media about this matter. Please within 24 hours solve this matter and return back my hard money. I will will close all my icici bank account.

22/03/2018 22/03/2018 vin/amazon prim/[protected]/0 5, 789.70 17, 215.65

Thanks & regard
Irshad
Ifsc code-icic0000719
Ac no.#4776

Icici is biggest fraudster.in january 2018 i opted personal loan on credit card. On 31st jan 2018 evening @5pm they approved loan.

They released payment on 1st feb 2018

And how their fradulant practice comes in the picture... My credit card cycle ends on 2nd of every month. On 3rd feburary when i received they charged me interest of whole january month as well asked repayment 1st installment of principle amount.

Than called up customer care no solution found than from 13th feb 2018 till date have given at least 7 email reminder to customer care and 3 emails to headcreditcard but till date there is no correction made...

Every time sending typical reply we will resolve complaint in 48 hours or 7 days...

Avoid dealing with such fraudster... And now if complaint is not resolved have no choice but to file legal complaintm

Hi team, i have purchased the car datsun redi go t (O) 1.0 from etco motors pvt. Ltd sion panvel highway, juinagar navi - mumbai 400706. While purchase was made the policy was issued by the dealer etco nissan. I recently met a minor accident while i was travelling to shridi - shanishignapur. Car details model datsun redi-go t (O) 1.0 chasis no. Mdhfbacdoh7801885 engine no. E071011 hypothecation state bank o india registraition no. Mh43 bk1185 color ruby red policy details icici lombard insurance policy number 3001/hi[protected]/00/000 broker name marsh india inusrance brokers private broker telephone no[protected] the vehicle has been given to etco service station at turbhe on 05/03. The surveyor from the bank named as prahsant kirte ([protected]), claim no. Mot07390970 has surveyed the vechile the vehicle is surrounded with accidental scratches front panel, dent on back, both the sides of the car & also bend underneath the front panel. The car was near the traffic signal where another car from behind dashed it due to which it rubbed against the divider wall & also touched another vechicle (Matador) on the other side due to which got multiple scratches. The surveyor mr. Prashant kirte stated that he is only passing the claim for dent on the back & rest he stated that it would not be covered as it doesn't looks to him that it is the part of the accident. I would request to take this matter seriously & cross verify the same with another surveyor. This insurance which is taken is zero-debt insurance. I need to get my vehicle repaired asap. The promises which are done during the time of sales needs to be met for the customer. This kind of behavior is not acceptable with a bank like icici. Details of person at etco service station : prashant kirte [protected] / [protected] hoping to hear for a favorable reply on the same. Thanks & regards, gautam lashkari [protected]

Who the hell will inform the customer that sal acc is being converted to savings acc and need to maintain balance of 10k.

I think icici is now dependent on smab charges.

There are lot of complaints i have seen regarding smab charges in most of the complaint forums. All of them was not informed.

I wish most of the people see this post and update there min balance in their account and avoid smab charges.

Its your duty to inform all the customers by providing multiple reminders or even call and msgs.

Icici is stealing money from customers account.:d

Regards

Frustrated customer

Hi,
Someone took the whole money from my account using the duplicate atm card. I immediately complained in the bank as well as police station regarding the same issue. I didn't shared any of my card details with anyone at anytime. When i approach bank to refund the lost money, bank is giving an irresponsible response like it may take nearly one month or more and they are not assuring the refunding also from their end. Since that was the only money i had in my bank account, now am running out of the money and facing irritating situation. When i communicated this to the bank, the officials responded in a very rude manner, and they are pointing that this is my personal issue and they don't want to interfere in the same.

So i would like to complaint against icici bank for the rude behavior as well as for not taking any action for the money i lost.

Date of incident : 5th april 2017

I also received call from icici bank and they just given information about one assist plan after than they automatically activated this plan and deducted rs-1799/- from my saving a/c. Without my permission. I don't need this plan actually. Please deactivate this plan and refund my money asap

My a/c number:[protected]
Relationship no.1893510
Mobile no. [protected]

Make sure to deactivate this plan asap, if not.. I will complaint against this in Consumer court . Thanks!
Kiran Mahajan

Amount deducted without any intimation or otp,.
These transactions were neither done by me nor authorized by me.
I contacted google india merchant and i dont see any trace of billing.

I received the message like "a transaction of ir 883.94 on 22-march-18 on card xxxxxxxx is made at google india. This transaction has been processed without the additional factor of authentication prescribed by rbi"

Please ensure that for all my transaction i want to receive otp on my mobile.

Please do the needful.

Hi
I had received a call on 18 march 2018 for a product/policy of icici called oneassist. I was unaware of any such products/policies and on 21 march i got an sms saying: dear customer, new policy wa privilege single rs 1899 for cpp/oneassist has been regd. I don't want to get any such service. Please deactivate any such policies and refund my money asap.
Regd id - sr[protected]
Mobile no - [protected]
Name - kuldeep singh

Hi, I have due amount for which I am paying minimal amount since long time may be 8 months or more. I am asking help from customer service for settlement but they are refusing to do so.

I am jobless for 4 months and have home loan emi, child school fees and household expenses to take care. I am not able to pay any further amount to ICICI bank.

Regards
Sekhar Prasad
[protected]

I am handling salary account with name CHAUHAN NILESHKUMAR A/C No :[protected]. On dated 21/03/2018 total 9 transection of Rs 838.51/- are debited from my account. All of this transaction are fraudulent and not at all in my knowledge and i did not received any conformation Massage for this transaction. I have already registered complaint at ICICI BANK, MORBI BRANCH complaint No- SR[protected].

I haven't subscribed to mm service but still annual fee for 354 rupees got deducted. Please unsubscribe me from my money service and pay back my money.

This is really bad from icici. You should inform customers very clearly about any such deductions.

Details of the transaction are as below -

Serial number transaction date transaction remark cr/dr amount (Inr)
1 22/03/2018 bil/[protected]/mm annual fee feb18-jan dr. 354.00

My father availed a car loan way back in 2004 and it was closed many years back, but the so called icici bank are so irresponsible that they are not able to issue the noc regarding the car loan. What a same on the part of icici bank. These people donot entertain the customer well, visited the local branch i was told they cant help as they were busy with the march ending report.

A service request was also raised - sr[protected] and the loan account as xx8877

Now they want us to roam and wait till the issue is resolved. This is totally ridiculous on their part

Hi team,

I made a transaction of rs699/- (Transaction id-[protected]) to place an order in amazon. The amount was deducted from my account but amazon did not recieve any payment due to some server problem.
And i recieved a mail from amazon is that your order has been declined please revise your payment.
I cancelled my order and had words with amazon customer care so they told that tgey did nit any payment. This issue is from your bank only.
So i am requesting you to recheck this issue and refund my rs.699/-

Thanks
Abhishek tripathi

I am receiving missed calls from the number [protected]. Or when i pick it, they cut the call. This is happening very frequently. Also they call from other numbers and ask for icici free credit card. Inspite of repeated replies to them, that i don't require a credit card, they are still disturbing a lot.
The call from the above particular number does not pick the phone. They wait for 3 rings and cut the call.

I requested my personal loan top up and my file to your branch. They give me my application no 70164549 but now total days is 15 but payment not done yet. Your bank show me add. That p. L is done in only 48hour but not done and branch employees not contact me for any excuse and mistake. I will go consumer court for my claim for waiting it's ur red.

Dear
I have aply for c. Card on 5feb 18 and submit document on same date. But uptill now not getting and communication from icici also u r representatives as[protected] not respending proper and not peekup phone also. If i not receiving card within a week. Then i will not accept the card and also ask to friend dont apply for cc of icici they have very poor service

Dear Sir/Madam,

I am holding a Credit Card of ICICI bank for the past 1 years. I am deeply dissatisfied with your bank service and customer care. I wish to bring the bank's notice that an amount of Rs 525 and Rs 94.62 as IGST has been debited from my Credit card account on 20th march 2018 under the reason of Auto Debit Return Fee.

First of all i wasn't made aware of a pre-selected Auto Debit ON mode for my credit card at time of registration. Also please explain me how Auto Debit activated on morning of 20th March 2018 only, even when 20th March 2018 (full day) was the last date for payment of my credit card bill. I paid the bill on 19th March only which was reflected on 20th afternoon. Thus I was victim of auto debit even when i paid the credit card bill on time. This is highly unprofessional and objectionable of such a reputed bank.

My account details are:

Name: VIKASH MISHRA
Account No:[protected]
Type of Account: Savings Account
I am enclosing a copy of my account’s transactions which reflects the Auto Debit transaction detail. I request you to take up this matter urgently to help me recover my money.

I am a 21 years boy who convinced my parents to invest my school fees with a company called cex. Io in uk. I now withdrew the funds on the 14.02.2018 to my visa card which cex. Io said they did transfer the funds to my card. I never received the funds until today and i am being taken out of school because of non school payment. Cex. Io gave me the following numbers:arn: 74162908046000955558951
Rrn:[protected]
Batch id:[protected]br...

I took personal loan from ICICI bank in Aug 2016 and I have been paying smoothly till Dec .2017 . As I lost my job and started by business from home, it is taking time to completely monetize.

I have requested ICICI bank to provide my time to settle and start EMI left and regular EMI too. But I have been harassed in front of my house in presence of my children and wife so many times. Even they shouted pointing finger .

Let me know how to file a case against Bank. I need a good lawyer to handle this and put some sanction to Bank and strict regulations.
Please contact me replying email id