| Address: New Delhi, Delhi, 110053 |
With reference to the subject above, Application number LPDEL [protected] Loan amount of 550, 000 has been disbursed in my account without my consent and Agreement.
The so called Executive from ICICI Mr. Gaurav has told me for the 10.99% of ROI, while on 12.04.2018 he told me that 12.99% ROI has been given by bank and approval came.
On the Spot i have been intimated him to stop further process and conveyed him that i dont want 12.99% of Rate of interest.
but inspite of all this on 15.04.2018, my account was credited with 543, 510 INR.
From the very next day they people stopped taking my calls.
I spoke to Mr. Tushar chaudhry as well as Mr Anuj Naval on +91-[protected]but he directly told me that he can not do anything and advise me to talk to the executive mr. Gaurav .
i have raised same issue through phone banker via complaint no.SR[protected], today when i asked for the status of the same then i got to know that complaint has already been close stating that customer himself is happy with 12.99%
its all indicate towards fraud and false commitment of icici bank.
Bank is giving money without any agreement and consent signed by customer.
Gave false information and commitment to grab a case or business.
In the last kindly request you to please proceed for the cancellation of aforesaid loan on ASAP.
May 31, 2018
Complaint marked as Resolved
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Apr 30, 2018
ICICI Bank Customer Care's response Dear Rajeev Yadav,
We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.
Regards,
ICICI Bank Customer Service Team