ICICI Bank Complaints & Reviews

Hi, i submitted online request for a icici gift card and the money was also deducted from my account on 28th feb 2018 but that request was automatically cancelled and no reason was supplied for the same. It's been more than a month and the money deducted hasn't been received back in my account. There customer care is pathetic. Can i get any number to escalate the issue?

Icici bank wrongly debited amount from food card of my account on 21/03/2018. My card number is [protected]

Transaction number and debit amount
[protected] 21/03/2018 inr 75.00 manual adj dr - step debit

Could you take action to refund my amount.
I hope this will not happen in further transaction.

I can provide the required card information if asked for.

I am trying to do kyc and updating address, but the limit of each document to upload is 100kb, is this a joke. An empty pdf file is more than 100kb, i can compress it to do that we need to use online tools or buy a tool. I cannot buy for this purpose and online tool is not secure. You need to improve the process/website on your end. I saw lot of complaints in online and i am going to add one more as well, and i hear bad reviews from my friends as well, you need stream line the process. You can make simple changes like able to upload multiple documents at once and you can compress on your end using enterprise tools, this will not be more than 1-2 days of work for any programmer, instead you want everything from the customer. I just called in to complain and wow no manager available and all your systems are down to check status. Come on guys, you claim yourself as top private bank in india, shame on you.

I m a privilege custoner of icici for past 12 yrs. I m on a short trip to us now snd had to make a important abd urgent transaction on my credit card which apparantly isvprompting me for otp. My registeted mobile number is an indian number and doesnt have international roaming.
I have spent excrutiating amount of time on international call with icici customer care and this is what i finally understand:
If you are trying to make a transaction using icici credit card and donot have access to registered mobile for otp - you are doomed.
1. Customer care says they cant direct otp to my registered email instead of registered mobile
2. Custoner care cannot register my international number for otp
3. For credit cards, they cannot give otp by performing verification, they can do for debit cards only!
Dear icici bank, you are not helping your to long time and loyal customers in distress, to access their own accounts and funds. Extremely disappointed. I raised a complaint :
Sr[protected]
Not sure if its of any use though.

I have applied for icici credit card. Baner (Pune). I have my salary account in this branch.
I have given all necessary documents to executive officer. But no response from icici, i only got a mail from there side that my application is underprocess i will take 15days time.
Now again on[protected] i got call from bank that they are doing re-login my file because there was some issue.
I don't know if i have given my all necessary documents even my all criteria is matching.
Then why such things happening.

They are just completing their march year ending login targets via done re-login for same case.
Very bad experience with icici credit card

I am the a/c holder of icici bank from last 2 years
Now they have charged 588.82 under this category dcardfee5145mar18-feb19+gst
I am not aware what type of charges are these.
They never informed me regarding these charges either by email or by letter.
Who has given right to icici bank to deduct the money without informing us.
Because we kept the money in bank that give right to bank that they can do anything whatever they want.

There should be some formal process for doing all these things. I want my money to be credited in my a/c which they have deducted from my a/c. Same happend last year.

Sir,
I m having saving account holder of icici bank kalyan w, i have opened the account only for few days for purchasing the icici pru policy (Policy no[protected]. During account opening ms aishwarya nair has provide me the incomplete information due to which amt 582 is deducted from my account.
When i visited to branch on 27/3/18 their was no any solution given to me by branch even branch manager ignore me to meet.
I have clearly informed to branch that i don't want to open the new account but they told me you will not get the policy without having saving account in icici bank. And they conveyance me to open the account and they charged amt 582 with out giving me the complete inforomation.
Because of this miscommunication i have closed my account on 27/3/18 &
Thank you icici for your frustrating service good bye

Regards
Braj seedani
Mobile [protected]
Braj. [protected]@gmail.com
Account :[protected]

Complaint no: SR[protected] Dt.25/03/2018.

Dear Sir,

Two times, transaction was done by my Credit Card. on 25/02/2018 & 25/03/2018. o[censored]SD 2.95 each. This was done without, my Notice/approval.

I have given a complaint, no of the same is given above. I have spoken with your customer service and also spoken with customer care of dispute/complaint.

They have taken the complaint and told me the same to you also.

Please, look in this matter. ASAP & refund the amount to me.

I was called by your representative ms geeta mobile no [protected] and [protected] and informed me that i have been pre sanctioned credit limit of rs 2.00 lacs.

I informed her that, i can accept the card, if i get the credit limit of rs 2.00 lacs.

She informed me that, icici bank will call you and discuss the credit limit and if the same is acceptable, the card will be issued.

But to my surprise, i got the email / sms stating the card has been dispatched.

When contacted ms geeta, she was not available and some other lady accepted the call, but could not give any clarification

Thus, i request you to take action on such fraudulent calls and take action on the same.

Opening of online saving account not completed for application id is 86193231 and i transferred rs. 10000 for online account opening.

So i opened icici bank account manually at koperkhairane branch and its account details are as given below.

Customer id[protected]
Account number[protected]

Icici bank person at koperkhairane branch told me that they will transfer money paid online to above bank account.

But money is not yet transferred to my account also they haven't initiated any refund for failed online saving account application.

Kindly resolve this issue. Either refund my money or transfer it to my bank account.

Transaction details are as given below

Description [protected]/citruseasypay
Reference no [protected]
Date 15/12/2017
Amount 10, 000.00

From: devang vyas

Dont have minimun sense to talk with customers. Dont have a basic english word knowledge and has poor values. Denying to deliver the credit card.
I fear that they may misuse the personal data provided for the card details,

Please cancel the card details and take action on delivery guy (Barking dog).

Delivery guy contact number : [protected]
Time contacted me : 2:44pm

Icici only vimal vaatsalya bonds
Bond holder no. 0000001
Bond holder's name - assam sales corporation
Certificate no. 14171

Status in respect of this bond which was issued on[protected] and redemption date[protected].

Please advise the steps for redemption.

Name of transferee - reshmi chatterjee
53/1, a ramlochan shire street
Belurmath howrah
711202
[protected]@gmail.com

Credit card statement of icici bank ([protected]) has been generated for february month on 09/02/2018 for the amount 11947/- and the payment is due on 26th feb. Some how payment of 11947/- got delayed and i made the payment on 02/03/2018.

I have received the march month credit card statement on 09/03/2018 and i found that excess amount of 2416/- has been added against the 11947/- for just 4 days. I also found that both late fee charges and interest been charged and even the gst above it.

I would suggest either late fee should be charged or interest. How come banks charge both as icici should charge in the way of interest or late fee.

Before 15 days back i have submitted a cheque for rs.6720/- of icici bank at madhuvan, udaipur to credit the same to our employee a/c mr. Ashish cheque no.303478. Instead of crediting the same, the same cheque has been returned to his home address by courier at village, till date the same is not received by him.in his village there is no facility of courier.

I have lot of times personally visited to your madhuvan branch no proper response is received and unnecessarily they are rotating even the dy. Branch manager. I requested for the cheque returned but no proper attention is received from any where.

I told to give me the cheque and i told them that i am ready to give another cheque after collecting the old one, but this type of non co-operation is never expected from a reputed limited bank like icici.

We are having more than 60 salary account with your branch, if i have not received proper attention within 12 hours the matter will be taken with higher authorities for justice, if the cheque is not returned or credited the same in his account the charges for cheating, non co-operation, mental feeling etc will be payable to him.

I am forwarding details to the rbi governor also for this non co-operation and cheating.

S. S. Nair
Tass technical services
[protected]

Hello
This is manoj kumar
I have called thrice to customer care of icici for email id change, all the emails are landing into my company's email id, i want them on my personal id. But every time customer support executive tells me that sir it will upadate and you won't have this complaint anymore and also you will get a text o[censored]pdating email id, but i didn't get that text nor my problem got resolved.
Kindly do concern about it.

There has been a debit of 413/- from my account with the description as RTN CHG-INSUFFICIENT FUNDS.

Want to know the reason why ? As I was not intimated on the same earlier.
My salary account is in ICICI.

I have taken a car loan from SBI, which is dated on 5th of every month. This debit has been done on 26th March. This is not done from bank side, atleast there should inform earlier.

Icici bank wrongly debited amount from food card 2 times from my account on 21/03/2018. My card number is [protected]

Transaction number and debit amount
[protected] 21/03/2018 inr 42.00 manual adj dr - step debit
[protected] 21/03/2018 inr 37.00 manual adj dr - step debit

Could you take action to refund my amount and i hope this will not happen in further transaction.

Kavitha Amarnath
Mobile : [protected]
Mental torture and harassment from ICICI BANK Recovery Agents I had a Credit card in 2007 and dues to recession, lost job and was jobless almost 4 years and later some reasons it was misuse / wrongly billed by someone and I had discontinued it and asked clarification on the details ( which I did not get). it went for a long time and later i was in some family trouble that it missed out of my mind and years passed and no one contacted me hence I assumed it got resolved and closed. Now recently from past one week I have started get calls from [protected] and similar numbers collection / Recovery agents of your bank and Harassing my friends asking how they are related to me and then spoiling my image. They have being calling my office board line abusing and using offensive words with my colleagues to defaming my image in the office which is mental torture and harassment. Also, threatening me and my family for dire Consequence and defaming my social status. They also mentioned that as per MODI, we need to clear by end of march 2018. I am not running away any where alike the big crore scam people of India!!! I responds to their calls on my cell phone than why this harassment and mental torture ??? I and am ready to settle if any genuine dues are dues are pending, provided, I get a details statement of the same to reconcile I have requested them to send me the details of the same for which they are NOT READY to provide me and information saying that this is a very old matter and they DO NOT HAVE any details ---Please tell me how can one make any payment without know for what is he paying?

Now i have decided not to pay unless i get an apology.

Dear Team,
I have applied for the credit card . I have received the PIN of the credit card but still the credit card delivery is pending.I tried to call customer care also but they are asking credit card number.I am really tanced about my documents. Kindly check and let me know when I am getting my credit card.

Thanks
Sachin Kumar goala
Dob:23/12/1992
Application no:ICICI Bank [protected]

I am mrs. Sujata bemalkhedkar wife of the bond holder. Mr. Ramkrishna bemalkhedkar purchased 3 tax savings bonds, vide his application dated 08/02/2005. He was allotted the same on 02.04.2005 with distinguishing no.768396 to 768398. Bondholder no.[protected] and certificate no. Is 159690. He expired on 26/08/2017. He has nominated me i. E. Sujata ramkrishna bemalkhedkar. Please guide me in the matter.