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ICICI Bank Complaints & Reviews

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Updated: Jun 2, 2026
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V
vivekn120
from Mumbai, Maharashtra
Mar 27, 2018
Resolved
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Address: 560040

Dont have minimun sense to talk with customers. Dont have a basic english word knowledge and has poor values. Denying to deliver the credit card.
I fear that they may misuse the personal data provided for the card details,

Please cancel the card details and take action on delivery guy (Barking dog).

Delivery guy contact number : [protected]
Time contacted me : 2:44pm
Apr 28, 2018
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Mar 27, 2018
ICICI Bank Customer Care's response
Dear Vivekn120,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4whx1) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Respected sir, mam,
I have not get any solution.. Plz tack it a decision otherwise I have complaine Mr. Anup bej whose employee ID 186189 and Nilam limbachiya whose employee ID 313880 to the police. I have give a 3 days only for you... I have need my Salery...
Regards,
Mahesh Koshti.
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    C
    chatterjeeB
    from Kolkata, West Bengal
    Mar 27, 2018
    Resolved
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    Address: Howrah, West Bengal, 711202

    Icici only vimal vaatsalya bonds
    Bond holder no. 0000001
    Bond holder's name - assam sales corporation
    Certificate no. 14171

    Status in respect of this bond which was issued on[protected] and redemption date[protected].

    Please advise the steps for redemption.

    Name of transferee - reshmi chatterjee
    53/1, a ramlochan shire street
    Belurmath howrah
    711202
    [protected]@gmail.com
    Mar 27, 2018
    Complaint marked as Resolved 
    ITS Not Resolved !
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Mar 27, 2018
    ICICI Bank Customer Care's response
    Dear ChatterjeeB,

    We have made a note of your concern. Our official will get in touch with you.

    Regards,
    ICICI Bank Customer Service Team
    Hi, I have ICICI bank saving account, I have been charged INR 630/- as a SMAB charges. I haven't received any update neither any communication about minimum balance and directly debited amount from my account.
    ICICI Bank Customer Care's response, Mar 27, 2018
    Verified Support
    Dear Rpkharat,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a4whwy_aaaa) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      K
      kattigenahalli
      Mar 27, 2018
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      Address: Bangalore, Karnataka, 560064
      Website: www.icicibank.com

      Credit card statement of icici bank ([protected]) has been generated for february month on 09/02/2018 for the amount 11947/- and the payment is due on 26th feb. Some how payment of 11947/- got delayed and i made the payment on 02/03/2018.

      I have received the march month credit card statement on 09/03/2018 and i found that excess amount of 2416/- has been added against the 11947/- for just 4 days. I also found that both late fee charges and interest been charged and even the gst above it.

      I would suggest either late fee should be charged or interest. How come banks charge both as icici should charge in the way of interest or late fee.
      Apr 28, 2018
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Mar 27, 2018
      ICICI Bank Customer Care's response
      Dear Kattigenahalli,

      We regret the inconvenience caused. Our official will get in touch with you. We appreciate your patience.

      Regards,
      ICICI Bank Customer Service Team
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        S
        ss nair
        from Abu Road, Rajasthan
        Mar 27, 2018
        Resolved
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        Address: 313001
        Website: [email protected]

        Before 15 days back i have submitted a cheque for rs.6720/- of icici bank at madhuvan, udaipur to credit the same to our employee a/c mr. Ashish cheque no.303478. Instead of crediting the same, the same cheque has been returned to his home address by courier at village, till date the same is not received by him.in his village there is no facility of courier.

        I have lot of times personally visited to your madhuvan branch no proper response is received and unnecessarily they are rotating even the dy. Branch manager. I requested for the cheque returned but no proper attention is received from any where.

        I told to give me the cheque and i told them that i am ready to give another cheque after collecting the old one, but this type of non co-operation is never expected from a reputed limited bank like icici.

        We are having more than 60 salary account with your branch, if i have not received proper attention within 12 hours the matter will be taken with higher authorities for justice, if the cheque is not returned or credited the same in his account the charges for cheating, non co-operation, mental feeling etc will be payable to him.

        I am forwarding details to the rbi governor also for this non co-operation and cheating.

        S. S. Nair
        Tass technical services
        [protected]
        Apr 27, 2018
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Mar 27, 2018
        ICICI Bank Customer Care's response
        Dear S.S.NAIR,

        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

        Regards,
        ICICI Bank Customer Service Team
        ICICI Bank is kept on debiting money in my account and they say it’s ecsrtnchgs. It’s been more than 5000. What is going someone help me
        ICICI Bank Customer Care's response, Mar 29, 2018
        Verified Support
        Dear Nazir Sha,

        We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a4whx0_2) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          M
          Manoj Kumar Medapati
          from Visakhapatnam, Andhra Pradesh
          Mar 27, 2018
          Resolved
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          Resolved

          Address: 530047
          Website: icicibank.com

          Hello
          This is manoj kumar
          I have called thrice to customer care of icici for email id change, all the emails are landing into my company's email id, i want them on my personal id. But every time customer support executive tells me that sir it will upadate and you won't have this complaint anymore and also you will get a text o[censored]pdating email id, but i didn't get that text nor my problem got resolved.
          Kindly do concern about it.
          May 4, 2018
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Mar 27, 2018
          ICICI Bank Customer Care's response
          Dear Manoj Kumar Medapati,

          We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4whx2) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            S
            Smruti Subudhi
            from Bengaluru, Karnataka
            Mar 26, 2018
            Resolved
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            Address: Bangalore, Karnataka, 560035

            There has been a debit of 413/- from my account with the description as RTN CHG-INSUFFICIENT FUNDS.

            Want to know the reason why ? As I was not intimated on the same earlier.
            My salary account is in ICICI.

            I have taken a car loan from SBI, which is dated on 5th of every month. This debit has been done on 26th March. This is not done from bank side, atleast there should inform earlier.
            Apr 27, 2018
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Mar 27, 2018
            ICICI Bank Customer Care's response
            Dear Smruti Subudhi,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4whwz) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
            Hi there,

            I have done transaction of 22090 rupess at Pimple gurav pune but because of some reason I had to cancel the transaction and shopkeeper said amound will reflect in 24 hours back into my account.

            Its been more than 5 days now and I have not received my refund back.

            Please assist.
            ICICI Bank Customer Care's response, Mar 27, 2018
            Verified Support
            Dear Shivshital,

            We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a4whwz_aaaa) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              J
              Jayapandiyan Mani
              Mar 26, 2018
              Resolved
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              Resolved

              Address: 600073
              Website: ICICI Bank

              Icici bank wrongly debited amount from food card 2 times from my account on 21/03/2018. My card number is [protected]

              Transaction number and debit amount
              [protected] 21/03/2018 inr 42.00 manual adj dr - step debit
              [protected] 21/03/2018 inr 37.00 manual adj dr - step debit

              Could you take action to refund my amount and i hope this will not happen in further transaction.
              Apr 26, 2018
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Mar 26, 2018
              ICICI Bank Customer Care's response
              Dear Customer,

              We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.

              Regards,
              ICICI Bank Customer Service Team
              Hello
              My account is with ICICI bank kolhapur mahashtra Rajarampuri branch,
              recently seen that 317.20 rs has been deducted from my account under the name of MABchgs (Minimum Account Balance) Without any alert/notification or notice .
              This kind of service was unaccepted by reputed bank like ICICI
              Ihave applied for credit card last 15 days and its rejected .pls let me know the reason of my rejected application.l will be very thankful to you.
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                K
                kavivaru
                from Bengaluru, Karnataka
                Mar 26, 2018
                Resolved
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                Resolved

                Kavitha Amarnath
                Mobile : [protected]
                Mental torture and harassment from ICICI BANK Recovery Agents I had a Credit card in 2007 and dues to recession, lost job and was jobless almost 4 years and later some reasons it was misuse / wrongly billed by someone and I had discontinued it and asked clarification on the details ( which I did not get). it went for a long time and later i was in some family trouble that it missed out of my mind and years passed and no one contacted me hence I assumed it got resolved and closed. Now recently from past one week I have started get calls from [protected] and similar numbers collection / Recovery agents of your bank and Harassing my friends asking how they are related to me and then spoiling my image. They have being calling my office board line abusing and using offensive words with my colleagues to defaming my image in the office which is mental torture and harassment. Also, threatening me and my family for dire Consequence and defaming my social status. They also mentioned that as per MODI, we need to clear by end of march 2018. I am not running away any where alike the big crore scam people of India!!! I responds to their calls on my cell phone than why this harassment and mental torture ??? I and am ready to settle if any genuine dues are dues are pending, provided, I get a details statement of the same to reconcile I have requested them to send me the details of the same for which they are NOT READY to provide me and information saying that this is a very old matter and they DO NOT HAVE any details ---Please tell me how can one make any payment without know for what is he paying?

                Now i have decided not to pay unless i get an apology.
                Apr 27, 2018
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Mar 26, 2018
                Updated by kavivaru
                [protected]
                Challapathy
                Icici Chennai personal loan department.
                Verified Support
                Mar 27, 2018
                ICICI Bank Customer Care's response
                Dear Kavitha Amarnath,

                We regret the inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                Regards,
                ICICI Bank Customer Service Team
                Apr 02, 2018
                Updated by kavivaru
                Dear Sir

                Kindly note am receiving high calls to all my colleagues today. This is totally not acceptable
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                  S
                  Sachinkg
                  from Manuguru, Telangana
                  Mar 26, 2018
                  Resolved
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                  Resolved

                  Address: 560095

                  Dear Team,
                  I have applied for the credit card . I have received the PIN of the credit card but still the credit card delivery is pending.I tried to call customer care also but they are asking credit card number.I am really tanced about my documents. Kindly check and let me know when I am getting my credit card.

                  Thanks
                  Sachin Kumar goala
                  Dob:23/12/1992
                  Application no:ICICI Bank [protected]
                  May 15, 2018
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 27, 2018
                  ICICI Bank Customer Care's response
                  Dear Sachin Kumar Goala,

                  We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4whx5) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    S
                    Sujata Bemalkhedkar
                    from Nepanagar, Madhya Pradesh
                    Mar 26, 2018
                    Resolved
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                    Resolved

                    I am mrs. Sujata bemalkhedkar wife of the bond holder. Mr. Ramkrishna bemalkhedkar purchased 3 tax savings bonds, vide his application dated 08/02/2005. He was allotted the same on 02.04.2005 with distinguishing no.768396 to 768398. Bondholder no.[protected] and certificate no. Is 159690. He expired on 26/08/2017. He has nominated me i. E. Sujata ramkrishna bemalkhedkar. Please guide me in the matter.
                    May 10, 2018
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 26, 2018
                    ICICI Bank Customer Care's response
                    Dear Sujata Bemalkhedkar,

                    We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.

                    Regards,
                    ICICI Bank Customer Service Team
                    Dear sir/madam
                    I forget my ATM pin and the mobile no attached to the bank is not now..please help me to get the ATM pin.
                    My acc no :[protected]
                    My email :-nithinv.[protected]@gmail.com
                    Your's faithfully,
                    Nithin.v
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                      V
                      vivekbansal21
                      from Bengaluru, Karnataka
                      Mar 26, 2018
                      Resolved
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                      Resolved

                      money multiplier bond-0199-mmb-two redemption

                      Address: Bangalore, Karnataka, 560034

                      I have invested in mmb-0199-mmb-two which was redemption was on 03.03.2017. I need the contact information of bank for redemption. I have contacted icici bank many times but have not been given any information on how we can redeem the matured amount.

                      Boldholder no: 5177-896
                      No. Of bonds - ten
                      Face value per bond - rs.50000
                      Issue price per bond - rs.4700
                      Redemption date - 03.03.2017

                      Please...
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                      S
                      sonamona
                      from Noida, Uttar Pradesh
                      Mar 25, 2018
                      Resolved
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                      Resolved

                      Address: New Delhi, Delhi, 201301

                      To,
                      Ceo,

                      Madam,

                      I had sent you a mail on 15 march 2018 regarding loan no. Ladel[protected]. Your official, mr. Mukesh called my lawyer, mr. S. D. Singh, on 21 march 2018. As to hide the fraud of icici bank, he was not talking correctly to my lawyer preventing the truth to come out. To prevent the disclosure of the truth, he also sent me a mail on 23 march 2018 in which he denies the facts and proves by the bank councilor and proving him as irresponsible. He also denied receiving one pdc whereas in the receiving it is stated by mr. Kartikey kumar that 3 pdcs are received by the bank.

                      Your official never asked for any document from my lawyer. This incident by your official, mr. Mukesh explains that your bank is a fraud or this matter is not disclosed to you!

                      Car dl 3c aa 9882, is financed to mr, sushil kumar singh by your bank and this same car (Dl 3c aa 9882) is also financed by the reserve bank of india
                      In the name of mr, suresh kumar singh, astt. Manager of rbi.

                      Who is the genuine financer of this car (Dl 3c aa 9882)? The bank which is the main bank of india or a private bank which comes under it?

                      Head service quality
                      To: sushilk singh

                      23 mar at 8:48 pm

                      Dear mr. Singh,

                      We refer to your complaint addressed to icici bank regarding your loan account ladelxxxxxxx5314.

                      We understand that our official, mr. Mukesh has contacted you and tried to address your concern, however, you were not co-operating.

                      We understand that you have informed our official, mr. Mukesh that you have settled the loan through lok adalat for rs. 13, 6, 200.00 in 4 installments of rs. 34, 050.00 each in 2008 and had given 1st payment in cash and issued 3 post dated cheques at the same time and you are having receiving the copy of 3 pdc. We would like to inform you that 2 post dated cheques are cleared as per our loan statement and 1 post dated cheque has not mentioned anywhere on loan statement.

                      Further, we understand that you have informed you have all documents related to the settlement, however, refused to provide documents.

                      For any further clarification/assistance, you may contact our official, mr. Mukesh at [protected].

                      We affirm that icici bank at all times acts with diligence, in good faith and in no manner prejudicial to the interests of its customers.

                      Sincerely,
                      May 11, 2018
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 26, 2018
                      ICICI Bank Customer Care's response
                      Dear Customer,

                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                      Regards,
                      ICICI Bank Customer Service Team
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                        V
                        vathaide
                        Mar 25, 2018
                        Resolved
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                        Resolved

                        On 15 february, i had about 30, 000 inr in 2 transactions debited from my account. I immediately called the bank and notified them. Also, spoke to their fraud department who logged in a service request sr[protected]. I was asked to fill in a bank dispute form which was filled and sent with proofs to '[protected]@icicibank.com' (Email id provided by the bank). I have followed up thrice but i have not received any response after the initial phone call. Hope to get this resolved at the earliest.
                        May 2, 2018
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 26, 2018
                        ICICI Bank Customer Care's response
                        Dear Customer,

                        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                        Regards,
                        ICICI Bank Customer Service Team
                        Apr 04, 2018
                        Updated by vathaide
                        Hello,

                        I have not yet received any update. When can I expect one?

                        Thanks !
                        Apr 10, 2018
                        Updated by vathaide
                        No update as yet ???
                        Apr 15, 2018
                        Updated by vathaide
                        Following up.
                        May 02, 2018
                        Updated by vathaide
                        NO UPDATES OR CONTACT MADE
                        May 02, 2018
                        Updated by vathaide
                        CAN I GET A PERSON'S EMAIL ID INSTEAD OF A GENERIC EMAIL
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                          D
                          Divaan Heartstealer
                          from Alanganallur, Tamil Nadu
                          Mar 25, 2018
                          Resolved
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                          Resolved

                          Address: Chennai, Tamil Nadu, 600004

                          I recharged 399 on myjio app via upi payment on 19th march 2018 4.57pm bt i didn't recieve any reacharge bt i money was deducted from my bank account i called jio care for one week no response so please help me out daily i calling jio bt no response i called upi app care and bank care also bt no response they all telling call indiaideas care and they only resolve please sir help me
                          May 7, 2018
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 26, 2018
                          ICICI Bank Customer Care's response
                          Dear Divaan Heartstealer,

                          We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4wetz) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            Chintan Panchal
                            from Ahmedabad, Gujarat
                            Mar 25, 2018
                            Resolved
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                            Resolved

                            Address: Ahmedabad, Gujarat, 382210

                            Dear sir / madam

                            my gold loan repayment date 03/08/2017 but i have not clear this amount in this time so bank was sole my gold and difference amount give me but i am not satisfied this amount so i request to you give my gold and i have paid full amount loan with interest in last date.

                            pls give me feed back in my personal mail id
                            cp.[protected]@mail.com
                            Apr 26, 2018
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 26, 2018
                            ICICI Bank Customer Care's response
                            Dear Chintan,

                            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                            Regards,
                            ICICI Bank Customer Service Team
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                              N
                              nageshbobby
                              from Kunnamangalam, Kerala
                              Mar 25, 2018
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                              Sir,

                              I have paid my icici credit card ending with 9029 bill of amount rs.1374 on 18 — 3-2018 through phonepe upi (Sbi account debitting) but till now i. E.,[protected] it is not creditted

                              Utr no.[protected]

                              Arn no.[protected]

                              These details are given by phonepe. While i contact with phonepe they said that the transaction is successfull on phonepe the problem with icici

                              While contacting icici they are saying problem with phonepe not with icici
                              ICICI Bank customer support has been notified about the posted complaint.
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                                A
                                abhinavsoni4u
                                from Bengaluru, Karnataka
                                Mar 24, 2018
                                Resolved
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                                Resolved

                                showing 2 credit card but applied for one only.

                                Address: Bangalore, Karnataka, 560054

                                I have received one credit card which one i applied.

                                But in my account it's showing 2 credit card both are coral mastercard but i applied for one only.

                                One more thing, your agent told me that there is no charge on the coral credit card if your income is more than 5.5 lakhs. But it's asking for 590 rs to pay.

                                How it is possible to get 2 credit card when i applied for one?

                                It's very...
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                                Fjnf
                                from Kolkata, West Bengal
                                Mar 24, 2018
                                Resolved
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                                Resolved

                                I am the account holder of icici bank from last 20 days. They debited 177 rupees as dcardfee, i have no any information or idea regarding this. On the time of opening the account they don't give any information about this charges. What the hell icici bank are doing now a days, very disappointed by the service and bheviour of icici bank. It is my fault to opening the account in this bank, i thik i have to close the account and open someone else.
                                May 9, 2018
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 26, 2018
                                ICICI Bank Customer Care's response
                                Dear Customer(Fjnf),

                                We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4wc9m) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  Sk Samiur rahaman
                                  from Haldia, West Bengal
                                  Mar 24, 2018
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                                  Address: 721455

                                  My sincere submission is that i am sk samiur rahaman a/c no. [protected] customer of state bank of india, picchaboni branch.

                                  On dated 04.01.18 at about 0830 hrs. I send money rs. 3800/- to my brother a/c no.[protected] of icici bank, barasat branch. But unfortunately my mistake type wrong account no. Last one digit a/c no[protected] same barasat branch/ifsc code-icic0000824, ref no. Sbin[protected]
                                  Then, i contacted the icici bank very soon and submit application and block the amount rs. 3800/-. Then i cantact the sbi bank manager and submitting my application, i heard the whole matter, and requested solved my probl. But sbi bank manager and icici bank manager not intrested this problem, and has not been solved until now.

                                  So sir i am finally forced to write a letter. Thats what i will get my money
                                  Thank you

                                  Sk samiur rahaman
                                  Ac no..[protected]
                                  Sbi, picchaboni branch
                                  Mb no. [protected]
                                  ICICI Bank customer support has been notified about the posted complaint.
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                                    RGhosh99
                                    from Chennai, Tamil Nadu
                                    Mar 24, 2018
                                    Resolved
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                                    Resolved

                                    Address: 799120

                                    Hello

                                    I have a ICICI only Vimal Vaatsalya Bond issued on[protected] and the redemption date was[protected]. The bond was issued in the name of my father, Ramanuj Ghosh.

                                    So far, I have not received any communication from ICICI.

                                    Please guide me with the steps of redeeming the bond as soon as possible.

                                    Thanks

                                    Rohan Ghosh
                                    Phone - [protected]
                                    Email - [protected]@gmail.com
                                    Apr 26, 2018
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 24, 2018
                                    ICICI Bank Customer Care's response
                                    Dear RGhosh99,

                                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                    Regards,
                                    ICICI Bank Customer Service Team
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