ICICI Bank Complaints & Reviews

Address: Hyderabad, Andhra Pradesh, 500050

First time received mail l from bank
You have made an online payment of inr 1000.0 with transaction id [protected] towards payee techprocess solutions ltd pg from your account xxxxxxxx1179 on feb, 02, 2018 at 13:49 hours.

Second time again paid my fee
Ou have made an online payment of inr 1000.0 with transaction id [protected] towards payee techprocess solutions ltd pg from your account xxxxxxxx1179 on feb, 02, 2018 at 14:03 hours.

Please return my amount to my account.

Mar 14, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Feb 02, 2018

ICICI Bank Customer Care's response Dear Modem Narayana,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4r51a) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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I have done this recharge using bhim application by [protected]@icici
My upi vpa is:[protected]@upi
Requested id is :[protected]@icici
Upu transaction id is:
[protected]
I informed this to the jio customer care they said that your recharge is not successful you should inform this to id which is requested money from your upi by sending request
Please solve and reverse money as quick as possible
I send those payment screenshots below

Mar 7, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Feb 02, 2018

ICICI Bank Customer Care's response Dear Amam Arora,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Feb 05, 2018

Updated by amam arora Kindly solve this complaint as soon as possible becouse this has not been happened only with me but with many people

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Hi,

I am a customer of icici bank and i want to deactivate my one assist policy plan as i'm not interested in that policy anymore and i would not like any renewal. So i would like it to be deactivated asap.
Please find the below details regarding one assist policy plan.

One assist relationship number: 1733144
One assist id number: sr[protected]
Registered mobile number: [protected]

Hoping you will respond to this asap and let me know when you cancelled my policy plan. Thank you.

Feb 2, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

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Address: 410222

I had made recharge for jio through upi but the money was diverted to one of your upi account instead of recharge.
Please refund the money.
Also, take against this account as i see they have been active since long.
This seriously not done, how can a national bank be so venerable. As a national bank, you should verify you customer well. Also, this fraud has been going on for sometime and there have been multiple reports, why didn't you guys take actions?

Mar 16, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Feb 02, 2018

ICICI Bank Customer Care's response Dear Customer, (leoshubho)

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4r50o) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: 411027

Website: www.icicibank.com

I have made a transaction of 2 lacs on 29 jan 2018 but as soon as i pressed the submit button for online transaction, icici bank site displayed the session timed out. When i checked back, amount was already debited.

I contacted icici customer service and they said that the amount will be credited back in my account within 2 days. After two days, i contact again icici customer service and they gave me a service ticket and asked me to wait for 5 days for resolution. This is not acceptable from bank like icici. Complaint number is sr[protected]. I need an early resolution. I can not wait for 7 days to resolve the issue. I need this amount urgently.

My phone number is [protected]. Complaint number is sr[protected].
Date of incident is 29-jan-2018

Mar 5, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Feb 02, 2018

ICICI Bank Customer Care's response Dear Anil,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: Mumbai City, Maharashtra

They deducted nearly 1100 rs from my account under heading dcardfee jan18-dec18+g36gst. Why was i not informed of any such that thing? Nor they gave any explanation about the same. How can you deduct money from people's account without giving any reason? Also, they keep making deduction without informing about anything. How long will this carry on?

Mar 5, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Feb 02, 2018

ICICI Bank Customer Care's response Dear Nikita Dhiman,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4r50a) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: 560067

Website: Indiaideas@icici

On 1st feb 2018 while online shopping in ebay i selected upi payment option. Rupees 400 money was debited from my account and sent to [protected]@icici but order not placed.
I have contacted ebay customer care they said they have not received money yet.
So this indiaideas took away my money.
I have enclosed my transcation and account details down.
Please return my money.

Feb 6, 2018

Complaint marked as Resolved

I have been notified by bank that amount is credited back to my account. Thank-you for your assistance with this matter. And I thank ICICI Bank Customer Care as well for their response to my complaint and for having resolved it. Here is the response of ICICI Customer care service for my complaint. We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a4r504) in the subject line of your email. Our official will assist you. Regards, ICICI Bank Customer Service Team

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Feb 02, 2018

ICICI Bank Customer Care's response Dear Anusha Abbigadde,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4r504) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Feb 06, 2018

Updated by Anusha Abbigadde I have been notified by bank that amount is credited back to my account. Thank-you for your assistance with this matter.
And I thank ICICI Bank Customer Care as well for their response and for having resolved my complaint.

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C

Car Trick

Jun 25, 2021

I have paid two time transaction ICICI credit card no. 0007 amount of 3161.82 rupees against this Order id[protected] . But second time retry payment 3161.82 then not succesful payment at SHOPCLUES AND not return THE AMOUNT 3161.82 to my credit card no. 0007. I attached the statement
date 15/06/2021 time 7.30 pm and 7.31 pm which deducted the amount from my card. I want to look into the matter.

Reply

Car Trick's reply, Jun 25, 2021

Mobil no 9954567332
[email protected]

A

Ayush11923

Jul 9, 2021

Please help i order a laptop from flipkart and it says the order is pending that meanss they don't recive money but on my acc. Its shows money is deducted please helpppp

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Dear sir
Plese find the attached file
My jio number recharge not successful but money is dedicated my acount my jio number
[protected]
Transfer id[protected]
Date -31/01/2018
Time -15:38:06
Remark - collection-pay-request
So please refund my money in
My account

Thanks regards
Satyam katiyar

Mar 5, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Feb 02, 2018

ICICI Bank Customer Care's response Dear Satyam,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Jio recharge faliured using PhonePe.
Some [protected]@icici have requested through phone pay to send Rs. 399/- by clicking a site given as http://phon.pe/0m4hwxzi to recharge my jio no [protected].
As I clicked on the said site an amount of Rs. 399/- instantly debited from my HDFC Bank a/c. but recharge not done.
When I tried to call phone pe customer care they are asking me to cancel through the said link through which they cheated me. I have tried my best but unable to find any cancellation option.
Please help me.
Contact no : [protected]

Mar 14, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Feb 02, 2018

ICICI Bank Customer Care's response Dear Kakoli banerjee,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: Pune, Maharashtra, 411038

I transferred rs 25000 through imps on 31st jan at 7.50 am from icici a/c to axis bank a/c.

Transaction remark : mmt/ref[protected]

The amount did not get credited to the beneficiary account neither was refunded back to my account.

But i got a message that said

"dear customer, imps txn ref[protected] for rs.25, 000.00 is timed out at beneficiary bank on 31-jan-2018 21:04:52. Txn status will be updated by bene bank in 3 working days."

Mar 16, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Feb 01, 2018

Updated by paramswami the reference is MMT/ref[protected]/[protected].

please treat this is an urgent .

Verified Support

Feb 01, 2018

ICICI Bank Customer Care's response Dear Paramswami,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4r2tq) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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P

paramswami

from Delhi, Delhi

Feb 1, 2018

I have already sent mail to your support team regarding this but there no positive response. Again I sent mail as you mentioned in above comments.

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I have recharged my jio number [protected] on 30th january 2018 through upi through my sbi account, but i have not got any recharge on number nor the amount debited is returned. I have contacted my bank about this matter, they are telling transcation from their side is completed so please look into this matter seriously and return the amount debited. I will be attatching the transcation reference number with this statement. The transaction reference number is[protected]

Contact mobile number:[protected]

Mar 21, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Feb 01, 2018

ICICI Bank Customer Care's response Dear Customer (snpjnvgit),

Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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P

pavanchozz

from Bengaluru, Karnataka

Feb 1, 2018

I have done jio recharge of ₹399 on 23 jan 2018 (12 am aprox.), using upi option after which my money get deducted from ani Axis bank account to indiaidea. Icici. But, my recharge was unsuccessful. My amount will be refund into my account
Google Trancation ID : CICAgMDouLDTBw
UPI Trancation ID :[protected]

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Address: Ahmedabad, Gujarat

Bil/[protected]/pgmib-/[protected]
0543

This bill amt is per month wrongly deducted from my account.
I have not listed any bill for this deduction & i don;t know really that for what purpose the amt is continuously deducting from my saving account.
It is requested to u that plz reverse my debit amount for this payment & stop further payment from my account directly.
Thanks in advance.

Jk mehta
Bank a/c no.[protected]

Mar 7, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Feb 01, 2018

ICICI Bank Customer Care's response Dear Customer (rkbairwa7),

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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B

Baptu Sarkar

from Silchar, Assam

Feb 1, 2018

I have recharge 349 from my jio app tharough indiaideas.icici and my account balance deduct from phonepay app(sbi). But recharge not succesfull..

Plz refund my money
my UPI id is [protected]@ybl
transaction id -- ICIbe9a800388b042a98703f6db7bd181cd

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How do i unblock my debit card for online transactions from my registered mobile number?
My online transactions got blocked with a text saying - dear customer, due to security reasons, your icici bank debit card is blocked from 3d secure online trxn on 2901. For dtls, pl call customer care.
I was my mistake of having entered the ipin twice even after asking for an otp.
So when i call up the customer care numbers, after having entered the 16 digit debit card number, the recorded message repeatedly says that i only unblock the card from my registered mobile number, even though i'm the same number. I do not enough time to visit the nearest branch. Kindly let me know how do i resolve.

Appreciate early resolution
Thank you

Mar 5, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Feb 01, 2018

ICICI Bank Customer Care's response Dear Surabhi Mallesh,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4r2uh) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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V

Vikas mohabe

from Indore, Madhya Pradesh

Feb 1, 2018

I am recharge today 398 jio recharge. Money has been deducted but recharge not done. Please solved my problem. Please send my deducted money. I am recharge 2 time money will be deducted my account but recharge not be done.

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Address: Ghaziabad, Uttar Pradesh, 201014

Hi,
I have taken housing rs 6 lacs loan from icici bank, which is paid and closed in may 2017.
When i have visited to bank branch to collect my doccuments, i was surprise to know that, bank has missplace my documnts,
After that i am chessing bank people, but they are not giving me any proper answer since last 8 month.
Now pls suggest me, what to do next

Regards
Deependra sirohi
[protected]

Mar 4, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Feb 01, 2018

ICICI Bank Customer Care's response Dear Deependra Sirohi,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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R

Ruhii112

from Kaithal, Haryana

Feb 1, 2018

Today I recharged my jio no through UPI [protected]@icici with bhim app, bank balance is deducted but recharge is not done yet.

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G

[email protected]

from Noida, Uttar Pradesh

Feb 1, 2018

I have the above bonds redeemable on 1.1.2018. Certificate number is 11911. I have visited ICICI bank branch also but they do not have any clue. I wish to know how to redeem.

My address is
Flat no 1401, Tower B1, Jaypee Klassic, Sector 134, Noida 201304
Mobile number [protected] and email id is [protected]@rediffmail.com

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Address: 582116

Website: www.jio.com/Jio/portal/myAccount?_adf.ctrl-state=2zkzphnes_4&_afrLoop=3913187012965401#!

I have Recharged my jio number with rs 498 using upi id, i didt get any update of recharge as [protected]@icici didt approve payment even after deducting money from my account.now when i call jio customer care they are not taking resposibility so as the upi please resolve this, following are the details about my transaction and upi id.
upi transaction id[protected].
upi id [protected]@upi
kindly refund the amount as soon as possible.

Mar 16, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Feb 01, 2018

ICICI Bank Customer Care's response Dear Sujaykumar Ramappa,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4r2us) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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A

anjani kumar gond arya

from Rajgir, Bihar

Feb 1, 2018

I rechage my jio number but it was not done still and amount was debited from my account so either recharge my number or returnmy amount. I attached my screen shot

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Address: South Goa, Goa, 403706

In 2013 i was need of credit card to germany. N ur manager made to do fd. But it was paying 50 thousand every year. I asked him that time n no answer. I head him clearly saying bakra aaa gaya. Than i left india but when ever i came down i was told manager not there. I have account.in recent i heard this fraud. I need my 50000 back i will provide u with more details my name is saviour oswald pereira. My email i'd is [protected]@gmail.com

Mar 19, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Feb 01, 2018

ICICI Bank Customer Care's response Dear Savio Oswald Pereira,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: 411017

I had opened nps account with icici bank in july 2017. I had submitted the nps form with icici bank on october 2017. I have saving account with icici bank. I am not able to make any contribution in nps as my nps account was deactivated.. I had contacted icici branch pimple saudagar 3 times. But till now even no one was able to answer me how can i activate my account and contribute in my nps account.

Also when i tried to transfer my account to corporate plan, i got messages that my photo and signature not updated (Hard copy was already submitted). My pran no. Is:[protected]

Please check...

Mar 7, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Feb 01, 2018

ICICI Bank Customer Care's response Dear Yogesh Patil,

We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Feb 02, 2018

Updated by yogeshpatil Hi,

Last month, I visited the ICICI pimple saudagar branch bank 3 times. And requested them to please look into my nps account, why my photo and signature not updated yet?. But still haven't got any response. Also I have taken mail id from them and drop mail to specific icici person.
It's very urgent for me to show it in this financial year.

Feb 14, 2018

Updated by yogeshpatil I haven't received any updates yet.
Still my photo and signature not updated and haven't received PRAN card.

Mar 09, 2018

Updated by yogeshpatil why you mark this complaint as resolved?
still my photo and signature not updated. Also no one has contacted me from icici bank.
Also I haven't received PRAN card yet.
My company could not do the POP shifting because of photo and signature not updated.

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Y

yogeshpatil

from Pune, Maharashtra

Feb 14, 2018

I haven't received any updates yet.
Still my photo and signature not updated and haven't received PRAN card.

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Address: Hingoli, Maharashtra, 431701

Jio upi payment successful but recharge not done i have recharge 449 on 30/01/2018 via my jio apps ([protected]). I have used upi as payment mode. The payment was succesful to [protected]@icic for 449 rupes but no recharge was not done. When i tried to call jio customur care they are telling it has been declined, but my bank is saying that it has been successfully paid to the upi adrees.
Please help on this.
Jio number [protected]

Mar 18, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Feb 01, 2018

ICICI Bank Customer Care's response Dear Customer,

We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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I have an account with icici bank for last 4 years and now i would like to change my registered mobile number from indian number to international number as i am in europe now.

Please advice what can i do, as i am not able to do any online transactions because of the otp issue.

I have been trying somehow to get it fixed from a very long time and now i have an urgency and need to get it sorted at the earliest.

Mar 16, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Feb 01, 2018

ICICI Bank Customer Care's response Dear Customer (divyarns),

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4r2xb) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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I have done this recharge using phone pe application by requested by [protected]@icici
My upi VPA is:[protected]@ybl
Requested id is :LIC[protected]
Upu Transaction id is:
ICIc22e66d09fcb4917b27e9bfb9516a0d9
I informed this to the jio customer care they said that your recharge is not successful you should inform this to id which is requested money from your upi by sending request
Please solve and reverse money as quick as possible
I send those payment screenshots below

Jan 31, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Complaints & Reviews

File a complaint to ICICI Bank

ICICI Bank reviews & complaints page 610

transaction failed but amount deducted

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jio recharge not successful

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requesting to deactivate my one assist policy plan.

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fraudulent transactions by icici

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online transaction failed but money is not credited back in my account

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deduction of money from account

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money debited but order not placed

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jio recharge not done but cash debited from my account

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regarding jio recharge

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payment not received beneficiary account neither was refunded back to my account.

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recharge of jio number not successful

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wrong deduction of amt

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unlocking my debit card for online transactions

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my original documents lost

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indiaideas@icici jio recharge failure

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fd

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nps account photo and signature not updated...

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recharge successful but payment deducted my account

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need to update my international number

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while recharging to jio number money is debited but recharge is not successful

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