ICICI Bank Complaints & Reviews

Icici bank in 2017 ripped me off 289 rs for decline charges now in 2018 again charged me 90 rs as decline charges completely fraudulent bank icici never bank with them, why should i be charged when my card gets declined, say for example your card gets declined 100 times corrupt icici earns 2900 rs will be reporting the matter to rbi and other regulatory bodies

I have applied for 60000 personal loan through my net banking (Online) and received an email from icici confirming that your loan has been approved with below roi, emi, service charges and tenure. But still icici executive came to my office and take my signature on many of icici forms and confirmed that everything will remain same as offered you on email. On the date of disbursal of loan amount i got call from a girl from icici that she told me different emi and roi amount. I told her complete story and forwarded her that email which i got from icici as she requested me. I clearly asked her on telephone and on email as well that my loan should be disbursed as per earlier offer only. But she hasn't reply me neither called me. Same date in evening 8 pm i got amount in my account but less amount. Next day i got her revert on email that loan has been disbursed as per your consent. Many times i escalated the issue with nodal officers, shared all emails with them which has been communicated before loan disbursal but, they are saying that loan has been disbursed as per mitc. Its completely cheating case and even their nodal officers not taking any action. Still i don't know by which calculation they disbursed me loan amount. As a customer its my basic rights to know that what i am going to buy, but icici not bother to reply me after more than 30 days. They have deducted inr 2583 from total amount while they told me that only 1239 rupees will deducted for service charges. I am completely surprised to see their behavior like this. Last time when i escalate the issue with nodal officer they confirmed on email that your case will be sorted out before 9th jan but still not happened from their end and they have deducted emi from my saving account. Please help me here to refund my remaining balance and ask them to levied correct emi as offered earlier. Loan application number is pl[protected] and complain number is sr[protected]

My credit card is showing blocked status ending with 9004, from last one year and i am not using any other credit card still i get credit card statement every month. I called customer care numerous times but no response.
I am receiving calls from icici pressurizing me to pay the amount which is not used by me.
Also the card they refer to has never been held by me. I have no credit card. No response to mails also from icici representatives.
. Please help!

I applied for personal loan and was suppose to give confirmation for loan disbursement but yet your rm vikas kumar thakur without my consent and persmission, disbursed and credited the loan into my account. When i asked to cancel, he is giving me vague answers.
I had last word with you executive on saturday wherein i specifically told to wait till monday for my confirmation. I also got a message from icici asking me to confirm today at 2.31 pm which i didnt replied but still its got disbursed. Kindly cancel it at the earliest else i will not return any money.

I am nayeem mohammed. 826.00 rupees has been deducted from my account as (Dmc/[protected] dp chgs till dec-17) dp charges on

29/01/2018. I have never activated and used any demat account till now. There was no prior notice. I haven't received any deduction message to my mobile. I need justice and my money back immediately. My account number is[protected]
My contact no [protected].

I paid by vodafone postpaid bill through icic mobile app, its shows the payment was done successfully and the amount of rs 235 got deducted form my account, but still the bill is pending, i checked with vodafone guys they say the haven't received the payment
The payment reference number : bil/[protected]/icici bank bbps vi
A/bbpvoda_0007

I made two payments on the same day, the first ([protected]) was done success, but second ([protected]) was not, i don't know what happen. Every time i make the payment and everything seem to work fine, this was the first time i faced this kind of issue.

Kinldy look into the issue and try to solve it soon.

Sardar avtar singh
[protected]

Hi,
From my account, there was an deduction of inr 29.50 without any reason... It was described in the statement as atmdec chg. From internet i found that this charge was due to atm's not having enough cash. But there's no previous notification regarding this. And how come this charge can be levied to me. That's the problem with the atm right... Please do resolve it.

[protected]@icici Upi — Payment to jio on 24/1/2018 thru upi
I remitted 399/- to jio from my upi towards 3months' data (399) for my sim no [protected] on 24th January2018

The payment was successful and my bank statement carries a legend as below.

Your a/c no. XXXXXXXX6063 is debited for Rs.399.00 on 24-01-18 and credited to a/c no. XXXXXXXX4639 (UPI Ref no[protected].

This charging was valid for 3 months. Yesterday i was told by jio that they have not received any payment from me.

Please check at your end and refund the same to my vpa.

Sir i recharged my number [protected] as on 28/01/2018 as of 349 rupees by my jio payment app option upi, as through pay upi app, as it is not showing in recharge statement in my jio app as rupees debited through upi app as recharged is not successful as it is payment on [protected]@icici through upi app as pay app. Utr no.[protected] debited 349 rupees to reliance.

My name is prasad
Iam from hyderabad i have got a pre-qualified personal loan offer from icici bank as iam holding my savings account with them, offer was for 4 lacs and the tenure was for 60months
When i turned up to them they said that is only promotional offer not for every customer, i need to submit all the documents if order to process the loan
I just kept quite,
After that i received a sms on jan15th 2018 regarding pre approved personal loan offer with just less kyc documents if i need to avail that offer give a mis call on +[protected] which i checked it is icici personal loan number
Next day i received a call from +[protected] it was a confirmation call from the loan team explaining me rate of interest, emi details, processing fees when i said i agree, she said executive will come down to door step for a photo, and pan card xerox no body turned up till today, when i written a mail to the senior management team a humble lady given me reply that offer is not form you, because i have already raised this question regarding why i cannot avail the loan few days back with customer care, she said after going to inside criteria, and our personal loan team, we are not ready to dispatch or process the loan as of now i need to wait another 6 months if any offer is there we will get back to you,,

My dear madam, where ur team went when i received an sms, where they went when i received call confirmation,
I can clearly see for repeated emails which i sent to ur department u just removed the offer from my app, and funniest part is offer is valid till 28th feb 2018, recently when i spoken with customer care people they are saying offer is expired? Today is (29th jan 2018) will the offer will expire before 30th days of actual expiry date, or this is also a new rule taken out by the personal loan team...

When iam trying to talk with bank officials they said try to write emails
I written to customer. [protected]@icicibank.com
Senior management desk, head personal loan department,
I attached the call details to them, including the true caller identity what it is showing to whom the number belongs, i just get same copy paste email from new lady head of management team,

After the set of complaints and total disappointed i was searching for help
Again i received a call from local number saying loan is read to dispatch i said what i have gone through, she said sorry for inconvenience iam sending executive, for whom iam still searching not able to find where is he roaming

This also i repeated in the email, they send me ur query is closed what does it mean, let the customer die, or let him search his own answer, even the problem is arise from the banks end..

If some one can help me out regarding this, iam ready to listen and do what i can necessary steps from my end,
If this is my fate i need to go through all these since iam a customer of icici nothing much i can say..
I will fight till my end...

With regards
Prasad
[protected]

I have recharged my jio number with 349 from my axis upi to [protected]@icici.. Money deducted from my account but not get my recharge done.. When i contacted jio care.. They said recharge is not done as per their records....
Please look into this issue... I contacted the bank after the money deduction they also not given any response.. Pls solve my problem

Harassment by icici bank recovery agents leading to death, need compensation, please read the notice carefully as bcos of the bank recovery agency there has been a death and i have been under acute depression.

The bank had my local phone number but still they chose to constantly call my friends and colleagues, so henceforth please go to my ex colleagues.

Rbi rules and laws doesnt say to hire goondas and trouble old people, icici should pay for what has happened to me and my mother.

I am approaching the high court and lok adalat. I have already filed agianst all your agents, specialially to revathi as she had called me and my mother a # and told me sell myself to get money to pay icici bank

I would like to bring a grievance regarding the misuse of authority by icici bank & after 10 years.

I had a icici credit card in the year 2005. Credit card was used & got expired on 2009. Due to unavoidable financial crunch i could not make the entire payment & icici company agreed for settlement.

One mr. Satish from icici chennai branch came home, agreed on the settlement amount which we paid & he gave us a receipt of icici bank. We also made him write on that receipt that it was "full & final settlement". After that he said we will also receive an official printed copy from icici via mail.

Despite several follow ups at that point in time, we did not receive anything.
We left it. Then after 10-11 years suddenly icici bank wakes up & marked lien on my balance amount in icici savings (Rs.15078). — year 2018
When contacted the customer care, they said that it because of the outstanding it is showing in system against the credit card which expired in 2009.

When i have the full & final settlement receipt then why again & again icici is doing such frauds with me and that too suddenly after 10 years. Now they have debited the amount also after lien marking.

Can some one please suggest what should i do? Should i take this up legally?

My balance is deducted from my account for recharge of my jio mobile number [protected]. But no recharge yet.. My previous jio plan is expiring. Please refund my money.

My upi id — [protected]@ybl

My transaction id — ici00b7e6fdad154f9680cbd140d97773a5

Please recharge my jio number or return my money. I am realy facing problem please solve my problem.

I recharged my jio number at 11:30 am on 28th of january 2018. Although the amount of rs 449 was deducted from my bank account, but the recharge has not been done neither the amount was refunded. I called jio customer care but they said that the payment has not been made yet and suggested me to contact the body through which the payment was made.

Kindly return the amount asap.

Every day, i get more than 5 calls from the same company, from sometimes even the same person in icici bank, asking me if i want credit card. Sometimes they will indirectly pose the question "have you generated the card yet?"

I don't understand when i have already informed icici bank "a thousand times now" since last 1.5 years, why am i still getting calls???

This has now literally reached the point of harassment!

As a customer of icici bank, i feel like it was an extremely wrong decision choosing this bank!

I had relationship with hdfc and never ever faced this!!!

Is this how icici wants to get customers??? Harass customers everyday until they get a credit card!!! And why is my feedback not taken into consideration when i am repeatedly telling the same company again and again that i don't need a credit card!!!

Just now i was working on an important project on my laptop, using my mobile internet as a hotspot. It is a sunday. Suddenly i get another call from these icici guys (On a sunday!!!) which disrupted my internet connection and my entire project was lost.

If this doesn't stop after i have posted this here, i am definitely going to file a police complaint with charge of harassment.

[protected]@icici. 26, jan. At about 2.56 am. I recharge my jio no [protected] with 399 rs from my jio app using upi but money is deducted from my account but i didn't get the recharge. My transaction ld is ici0cda8b6921f84c499b306dd54637c3a6 bank reference no[protected]. Please recharge my jio no [protected] or give my money back. My jio no is [protected]

I ordered a killer watch by applying an offer by icici bank and ordered a watch worth rs. 399.
Product name : killer timewear for men
Model no : klm12001
Order no : 243375
It has almost been a month since i ordered and today i got a mail saying it has been delivered to my address. But i did not receive it. Kindly look into the issue and either refund or send the product.

Dear sir/ madam,

Date : 26/01/2018
Using my jio app
Recharge amount : 498
Payment via : upi [protected]@icici
Payment status : debited in my account
Recharge status : not done
Transaction id : icid60d67e34b154d7b9f0eef8b578b764e

Please take action and refund my money,
Thank you,

ICICI had deducted my account by 826/- and noted DMC/IN[protected] DP CHGS TILL NOB 17 in the transaction remarks.
I have opened this demat account in free for life time offer. iam not able to understand why you have done this. immediately reverse the charges.Please enlighten me y the hell u r playing these nasty games.

My SB account no. 060*******4846
Kindly contact me on [protected]