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ICICI Bank Complaints & Reviews

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Last updated May 1, 2024
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ICICI Bank reviews & complaints page 607

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K
kanhaiya sagar
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no solution provided by customer care

Address:East Singhbhum, Jharkhand, 831002

Regarding unblock debit card no any solution provided by customer nether they provide any solution nor any new card. I have block my card on 13/01/18 on same day i unblock it. But till date. My card is not working. I have not got any solution. Why i suffer..? Which the mistake done from icici bank end. I try to customer representative several time, but he did not response me.

Kanhaiya sagar...
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K
kkim khanna
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unauthorised transaction

Address:Bangalore, Karnataka

I have used icici bank debit card emi with flipkart in october 2017 and i cancelled the products in october itself and the money got credited back bro icici and i have already sent the supporting documents to icici sent by flipkart. Icici has charged the emi inspite of money reverted back to them. I will go legal with icici bank now as they are not ready to help me on the same.
Kkim khanna
[protected]...
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S
Sheetal Mahajan
from Basi, Punjab
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amount deducted but jio recharge not done

I have recharge my jio number 70******14 using My Jio App via UPI on 20th of jan, 2018 at 12:43 A.M. Amount of 349 was detucted from my account, but Recharge was not successful. More than 48hr were gone but i didn't got any refund from [protected]@icici.
Kindly refund my money as soon as possible.
I have enclose the screenshot of transaction details....
+2 photos
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R
Rahulcb06
from Delhi, Delhi
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posdec chg by icici bank

Address:400080

In dec 2017 icici bank deducted rs. 28.50 from my account as posdec charges that is point of sale decline charges. When reported to icici local branch in mulund, mumbai they were reluctant to help. On further pressing to explain the charges i was told that the charges are due to dedit card decline in august 2017. How the hell should i remember what happened 5 months back. Also going through the statement i pointed to the manager that the...
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S
Shetty Arjun
from Bengaluru, Karnataka
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money deducted from account but merchant hasn't received it

Address:Bangalore, Karnataka, 560016
Website:indiaideas@icici

Recharged my jio number on 18th of january 2018. Although the amount of rs 448 was deducted from ny account while using upi, but the recharge has not been done yet now and the amount which was deducted is not refunded. Then i recharge the number with my debit card. And later found that i didnt get my recharge and nor the refund please help me in this process...
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B
Bhanu Pratap Singh Bandral
from Srinagar, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

online recharge failure

Website:indiaideas@icici

Hi

I was doing recharge through upi on my jio mobile number. I approved the requested money by [protected]@icici of rs 398 at 10:50 am. Transaction was completed to [protected]@upi from my sbi acvount. After that the trasaction from [protected]@icici to mobile company jio could not be completed due to internet problem. The recharge could not happen as a result. I request you to take the matter and refund my amount of rs 398...
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V
venkatesh Royal
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recharge not successful but amount deducted

I was recharged my jio mobile number in jio app with upi method as498/-(448/-is amount paid 50/-coupon) from my account 448/- deducted to [protected]@icic, but my jio recharge is not successful, jio was saying there is no request from [protected]@icic, but my amount is deducted, recharge is not successful, plz refund my amount to my wallet, plz give response...
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A
anurag beri
from Rania, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

jio recharge - indiaideas@icici

Sir/madam

I had recharged my jio no. At 9:49 pm on 17/01/2018 with inr 349, sent via upi to
[protected]@icici using phonepe app.
Transaction id : icic3ccaacaa4694247a5090befae97e548

The recharge, though, was not done but the amount was debited from my account.

Jio says that the payment process was initiated but the payment was not made, while phonepe says that the transaction was...
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P
preetpal
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit card charges - jan 2018

Address:Kolkata, West Bengal, 700038
Website:www.icicibank.com

My name is preetpal singh gill. I have a credit card with icici. The payment due date was 2nd jan. Being year end i was out of station and made my payment upon return on 6th jan. They have added 500 late fee + interest + gst. When requested for a waiver they refused to do so. I have accounts with axis, kotak and citi and all had due date on 2nd jan. Being out of town, i was late on all and requested them to waive them these charges one time...
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N
NNNMohammed
from Palakkad, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unfair trade practice

Address:679336

On 4 jan 2018 i was informed by the icici credit card department that i have a loan offer on my credit card bearing 4375*0007.
On 6 jan 2018 i placed a request to process my loan for rs. 33000/- and for that i gave them my icici account no. 0060*9806 on being asked to provide. They gave assurance that the process will take 2-3 working days.
On 8 jan 2018 i received a call from icici lombard that as i have applied for a loan...
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G
gurkirat deogun
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money issue

Address:Ludhiana, Punjab, 141003
Website:www.icicibank.com

Sir,
I am gurkirat singh deogun. Actually sir, my father was having a saving account (No.[protected] sir my father late sh nirmal singh was died in 2013 and he has a saving account in your bank after my fathers death i have gone to the bank for atleast 3 years for giving my fathers money which he saved in his saving account but the bank employess are not giving me any solution. I have showed them every docouments for my father...
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S
Syam Santhosh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

updation of international mobile number for otp

Address:560017
Website:ICICI NETbanking

Greetings,

As i requested to generate password the otp was sent to my old indian mobile number which i barred long back 2014.

Right now i am living in abu dhabi, united arab emirates and my mobile number is required to be updated inorder not to affect my transactions which i need to do asap.

Your support is highly appreciable.

Regards,
Syam...
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A
Adullu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

home loan foreclosure

Address:Vadodara, Gujarat, 390020

I asked for a foreclosure letter and confirmation letter for list of documents as i want to shift my home loan to another bank. The service request was given personally at the op road branch vadodara on 4/1. I was told within 5 working days it would come to my communication address. After 15 days customer care says we don’t post it collect it from branch. My old father goes to branch and they say we have not even processed the sr.
br...
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D
durgak31
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

imps timed out at beneficiary bank

Address:Chennai, Tamil Nadu

I made a transaction yesterday at 01:32 pm of amount 600.
Amount is debited from my account but not credited to beneficiary account of indian bank.
And i received a message - time out at beneficiary bank amount received to u +2 working days. What is the problem involved in this transaction? Why it is failed?
Amount is emergency for me please resolve it immediately
Trans id:[protected]...
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R
Ranjithkumarbangalore
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ecsrtnchg - 900 rs withdrawn from my account

Address:Bangalore, Karnataka, 560016
Website:www.icicibank.com

There was an amount deduction in my icici bank account - when called the phone banking support team they said the amount was deducted for ecs - for my loan.

I have closed my hdfc personal loan - in the month of september but they deducted money in the month of november - 107 rs, deducted rs.800+ amount in january.

No proper answer is provided by icici phone banking support desk.

Can anyone provide...
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Y
yaseeen
from Mudigere, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud transportation by customer care people

Website:icici bank

My name was priya the worst costumer care people they are only fraude people plz don't share any details with them .they are only cheaters .I want to pay my credit card payment through debit card. so I call costumer and told . So they told me to enter card number as pin I was put but after 3day s they debeted about through paytm and once again I call so he was taken complaint the fradue transtaion . And told refund amount but no refund and...
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S
S S Vasan
from Mumbai, Maharashtra
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fastag refund not received

Address:Bangalore, Karnataka, 560067
Website:www.icicibank.com/Personal-Banking/cards/prepaid/fastag/index.page

Hi. I cancelled my icici fastag in october 2017 as i sold my vehicle. There was a balance of approximately rs 425 left in the tag. Till date neither has the tag been cancelled not has the refund been provided to my account despite countless follow up calls. Every time i get an assurance that my complaint has been escalated but no action is taken. Kindly help. Thanks

Vehicle number is ka05mq44*...
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8
8108768055
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cash deposit issue

Address:Mumbai City, Maharashtra, 400070

I vishal lakhwani would like to discuss about icici bank of kurla west branch my problem is whenever i try to desposit cash in kurla branch of icici bank manager over there always states a statement that out server is not working even the cash deposit machine never works over there we would like to inform you as our account is maintained at icici bank because it's a well known bank to keep customers happy we would request you to please take...
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R
rameshdhanabalan12
from Dharwad, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pf to be with drawn - d ramesh emp no 192855

Address:Bangalore, Karnataka, 560098

Dear sir,

With regards to captioned subject i d ramesh worked as branch sales manager (Grade amii) –icici bank ltd from 12th may 2010 to 11th june 2011. Still my pf as been unclaimed and couldn't know whom to be contacted for my pf to be withdrawn. My emp no is 192855.

Tried sending mails to icici bank for my pf related details but no response at all.

Regards,
D ramesh
[protected]/[protected]...
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A
archijamwal
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deducted rupees 1899 from my account on 6/01/2018

Address:Chandigarh, Chandigarh

Hi, i have a salary account in icici bank. They deducted rs.1899 from my account without my knowledge. They deducted it for a policy called as "one assist". But they never informed me or asked me regarding this. They just called me and said that they just need to map my details with them. The person who called me never told or asked me that he is asking all the details for any kind of policy. I need my money back....
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